Sofitel Kuala Lumpur Damansara Hotel 5 stars

Customer review rating 4.3/5 4,337 reviews

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Sofitel Kuala Lumpur Damansara
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+ 25 Services

Hotel extras

  • Five exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Boules/petanque (Nearby)
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela
Bukit Damansara
Kuala Lumpur
50490 kuala lumpur
malaysia

Tel: +60327206688

Fax: (+60)327206618

Check-in from 14h00

Check out up to 12h00

  • ROUT : 

  • By plane

    KLIA At 60km / 37.28 miles

  • By plane

    KUALA LUMPUR INTL At 60km / 37.28 miles

  • By train

    KL RAILWAY STATION At 7km / 4.35 miles

GPS :3.14675, 101.661444

Our accommodation(s)

Discover the true definition of 5-star luxury in our spacious and elegant rooms. Timeless design blends French sophistication and Malaysian tradition, creating a serene setting for rest and relaxation at the heart of Damansara City. Plush furnishings, including a chaise longue and the iconic Sofitel MyBed, invite you to put your feet up and enjoy all the modern amenities. The large bathroom provides plenty of room for luxuriating.

LUXURY ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 43 / 463 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

NIZZA

Type of cuisine: Mediterranean

Enjoy burgers, salads, seafood and Mediterranean bites at our casual poolside restaurant and lounge in Damansara Heights. For craft beers and tapas with friends, a relaxing family meal, or fine wines and cigars with colleagues, Nizza is the place to be.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAN CHUN TING

Type of cuisine: Chinese

Savor mouthwatering Imperial Chinese specialties, from Peking Duck to Beggar's Chicken, at Wan Chun Ting - the restaurant in Damansara for refined Asian cuisine. Business meals and family celebrations can be held in four chic private dining rooms.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

For breakfast, lunch and dinner, savor innovative pan-Asian cuisine with a French twist at Kwee Zeen, our all-day dining restaurant in Kuala Lumpur Damansara. Enjoy steaks, salads, sandwiches and satay prepared by our chefs at interactive kitchens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR COCKTAIL & STORIES

Non contractual photo

Enjoy a break from your activities in Kuala Lumpur in Le Bar, ideally situated just steps from Damansara City's office towers and mall. Come here for casual meetings, friendly get-togethers or to simply while away time with a book from our library.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIZZA POOL LOUNGE

Non contractual photo

At the pool bar you can enjoy fresh handcrafted juices, smothies and creative cocktails, while relaxing in the pool, with light meals available at anytime of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,140

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Sofitel Kuala Lumpur Damansara

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,337 reviews

tripadvisor

TripAdvisor Rating 4.5/5

957 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Quick trip

Customer review rating 5.0/5

Suresh A. Business - 02/03/2021 Confirmed reviews ALL

Awesome skirt stay.. too bad pool and gym unavailable.. next time then.. thank you Rengga

Good service

Customer review rating 4.5/5

Hanbin A. Solo - 02/03/2021 Confirmed reviews ALL

their service and the room, hotel are all perfect though, I couldn't have any benefit from my GOLD member status, it had been a while since I had gone a accor hotel, that's why I forgot to ask staff to get me those benefit, I'm trying to think it my fault, I'm happy enough with a late check out

Good stay

Customer review rating 4.0/5

Hafidz Families - 01/03/2021 Confirmed reviews ALL

Security low.can go to any floor without need to use card

Customer review rating 5.0/5

L. C. Families - 28/02/2021 Confirmed reviews ALL

Hotel v nice

Sligthly better than confinement

Customer review rating 2.0/5

Philippe Couples - 26/02/2021 Confirmed reviews ALL

While i understand the challenges to the hotel industry and the necessary sanitary precautions, this hotel has taken it too far. All the services were closed, beyond what it required by government: no pool, no spa, no executive lounge, only one restaurant. In addition, the rooms have been stripped from practically everything to avoid contamination, resulting in a very dull experience. Finally, the service in the only restaurant open was very average and inattentive. We live in the city and came for a 2-day gateway. We could only stay in our room or go home - which we did.

Good stay, comfortable

Customer review rating 4.0/5

Janice W. Couples - 21/02/2021 Confirmed reviews ALL

Some lights are not function and no be replaced. But overall the room is comfortable, good for recharging ourselves. Also, staffs are friendly and helpful. Satisfied with the stay.

Dear Ms. Janice W., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Decent stay!

Customer review rating 3.0/5

Leela Friends - 18/02/2021 Confirmed reviews ALL

The room was really nice and clean but I had to complain 4 times cause 1. It didn’t have the TV remote and when they sent me one it wasn’t working so they had to bring another one. 2. they didn’t have a in room dining menu which I had to ask for and the lady told me she can explain the menu as the menu was at the restaurant. I had to tell her to kindly bring the menu up for me to take a look. Check in was smooth and food was good. Just a few hiccups with service that needs to be taken care of. Manager was nice to change my room upon request.

Dear Ms. Leela T., Thank you for taking the time to tell us about your experience at the Sofitel Kuala Lumpur Damansara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Strategic Location

Customer review rating 5.0/5

Sumita M. Couples - 17/02/2021 Confirmed reviews ALL

Overall it was a pleasant stay, loved everything from the fast checkin, spacious room with all amenities, clean and comfortable

Dear Ms. Sumita Nair M., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Good Stay ! Reception service also good ! Very kindly .

Customer review rating 5.0/5

Zhizhi Couples - 16/02/2021 Confirmed reviews ALL

Everything is good ! But the room service is can’t ~ Because I want a dessert need to write something , they said chef is go back can’t do . So sad with this ~ and room service close at 12am

Dear Ms. Zhi Zhi L., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

LOVE the ROOM!

Customer review rating 5.0/5

Revathi R. Friends - 08/02/2021 Confirmed reviews ALL

It was a splended short-stay with amazing staffs. Very helpful and accomodating.

Dear Ms. Revathi P., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

A short but wonderful stay

Customer review rating 4.5/5

Abbybetiloveyou Couples - 05/02/2021 Confirmed reviews ALL

Although the facilities are not open, the room was enough to keep me wanting to stay more

Dear Ms. Aaron Beti Philip P., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Good stay

Customer review rating 4.5/5

Mazi K. A. Business - 03/02/2021 Confirmed reviews ALL

Good stay. Provisions should be made for customers who do not have credit card but have cash at hand and has already arrived at the hotel lobby.so presentation of required document and cash without requesting for online booking.

Dear Mr. Kalu A., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Guest Experience Team Sofitel Kuala Lumpur Damansara

Pleasant & Good Stay

Customer review rating 3.5/5

Bryant L. Couples - 02/02/2021 Confirmed reviews ALL

We're having a pleasant stay. Thanks Sofitel team to make my marriage proposal a success. But thing doesn't be the same anymore. We can't experience the lounges, the bar, the pool due to the MCO. We will be back again to enjoy the stay post-MCO.

Dear Mr. Jean Shean L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Good stay

Customer review rating 4.0/5

Yu Solo - 24/01/2021 Confirmed reviews ALL

God stay with Sofitel

Dear Ms. Ya Voon E., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Guest Experience Team Sofitel Kuala Lumpur Damansara

Good stay with spacious room to move about despite no facilities being used during the MCO.

Customer review rating 3.5/5

C. Families - 24/01/2021 Confirmed reviews ALL

All was good except that Accor customers like me who purchased 4 memberships for my family had been penalised due to unforseen circumstances like the covid 19 pandemic. Besides dining vouchers being burnt, there was no "give and take" in providing customer satisfaction when it comes to dining in the room. At least a 20% discount instead of the dining privilege of 50% (for 2 people) during the MCO should be given when guests stay in and dine in the room. Kudos to the hotel reception as check-in was smooth and speedy despite a last minute request to have adjoining rooms. May not continue to purchase those memberships because customers have not been treated right where dining experience is concerned.

Dear Ms. Siok Chneh C., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Guest Experience Team Sofitel Kuala Lumpur Damansara

Lavish environment

Customer review rating 4.0/5

Iz Families - 19/01/2021 Confirmed reviews ALL

Only few benefits been questioned

Dear Mr. Muhammad Hariz b., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

well located

Customer review rating 3.0/5

Jing K. Friends - 18/01/2021 Confirmed reviews ALL

lift efficiency a bit too slow

Dear Mr. Jing k. C., Thank you for taking the time to tell us about your experience at the Sofitel Kuala Lumpur Damansara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Well located and awesome stay

Customer review rating 4.0/5

Dylan O. C. B. Solo - 17/01/2021 Confirmed reviews ALL

Well care from Shirley and farah best service and comfortable

Dear Mr. Chin b. O., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Good stay. Cooperative staff.

Customer review rating 5.0/5

Christopher Business - 15/01/2021 Confirmed reviews ALL

excellent as always

Dear Mr. Christopher L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

Comfortable stay in good location

Customer review rating 4.5/5

L. K. H. Couples - 14/01/2021 Confirmed reviews ALL

As usual was good. However, the breakfast options (1 western, 1 Asian) has not changed since the hotel reopened after the MCO in mid 2020. I visit often about once a month and it's boring. You should change the options occasionally

Dear Mr. Kim H. L., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Best Regards, Nurafizah Muhd Ali Front Office Manager Sofitel Kuala Lumpur Damansara

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