Sofitel Kuala Lumpur Damansara Hotel 5 stars

TripAdvisor rating 4.5/5 820 reviews
Sofitel Kuala Lumpur Damansara
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Hotel extras

  • Five exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Boules/petanque (Nearby)
Catering
  • Breakfast
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela
Bukit Damansara
Kuala Lumpur
50490
kuala lumpur
malaysia

Tel: +60327206688

Fax: (+60)327206618

Contact email

Check-in from 14h00

Check out up to 12h00

  • ROUT :  

  • By plane

    KLIA At 60km / 37.28 miles

  • By plane

    KUALA LUMPUR INTL At 60km / 37.28 miles

  • By train

    KL RAILWAY STATION At 7km / 4.35 miles

GPS :3.14675, 101.661444

Our accommodations

Discover the true definition of 5-star luxury in our spacious and elegant rooms. Timeless design blends French sophistication and Malaysian tradition, creating a serene setting for rest and relaxation at the heart of Damansara City. Plush furnishings, including a chaise longue and the iconic Sofitel MyBed, invite you to put your feet up and enjoy all the modern amenities. The large bathroom provides plenty of room for luxuriating with our exclusive French toiletries.

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

JUNIOR SUITE, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 60
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

OPERA SUITE, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

IMPERIAL SUITE, Club Millesime Access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 187
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LE BAR COCKTAIL & STORIES

Photo non contractuelle / Strictly non binding

Enjoy a break from your activities in Kuala Lumpur in Le Bar, ideally situated just steps from Damansara City's office towers and mall. Come here for casual meetings, friendly get-togethers or to simply while away time with a book from our library.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIZZA POOL LOUNGE

Photo non contractuelle / Strictly non binding

At the pool bar you can enjoy fresh handcrafted juices, smothies and creative cocktails, while relaxing in the pool, with light meals available at anytime of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,140

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Sofitel Kuala Lumpur Damansara

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,538 reviews

tripadvisor

TripAdvisor Rating 4.5/5

820 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Leisure

TripAdvisor rating 4.5/5

STPoh Couples - 06/12/2019 TripAdvisor review

Stayed 4 nights for leisure. 1) Reception - We arrived early and Reception told us the room was ready. Speedy check in and check-out. Very friendly & polite staff and attended to all our requests promptly. 2) Room - Spacious and housekeeping twice a day with the turndown service in the evening. Only downside was the very soft pillows which did not suit us but was housekeeping was very prompt in bringing us alternative pillows. Restaurant - Kwee Zeen - Had 4 breakfast and 2 dinners including the seafood dinner on Friday. Good spread and variety. Pretty busy but the executive chef was on hand to help and replenish the food. Kudos to the staff who diligently cleared out plates and replenish our coffee. A big thank you to restaurant manager Mr Hasanuddin Ahmad & waiter Rahun and also the other staff whom I did not manage to get their names for their great service. Concierge - Very helpful in getting our transport requirements including transport to airport on a Monday morning and for their advice. Free Shuttle service to Mid Valley and KLCC was very convenient.

Thank you

Customer review rating 4.3/5

Jt Couples - 03/12/2019 Confirmed reviews ALL

We celebrated our anniversary in Sofitel last week as my wife was pregnant and we couldn't travel far. We were pleasantly surprised with the extent of customer service went to decorate our room. We love the luxurious room deco and the breakfast and dinner buffet. The spread was excellent. I especially love French cuisine. I had the chance to use the gym and while Technogym was good it is overrated. Just to point out a few flaws on the machine: 1) no sound 2) No fan / fan was not strong enough 3) boring programmes 4) not enough equipment (probably too expensive for the gym to add more) maybe you want to consider another brand like Ffittech/Intenza comes highly recommended. I minus 2 star due to the gym. Can be improved significantly. Other than that our stay was pleasant.

Dear Mr JT, Bonjour and thank you for taking the time to review your stay with us at Sofitel Kulala Lumpur Damansara. We are very glad to know that you and your wife enjoyed the buffet as well as the decoration in your room done by our Housekeeping team. Please know that your feedback is very important to us and we will take in consideration the advice's that you have kindly given us regarding an improvement for our gym. We hope to have the pleasure to welcome you again very soon with your whole family. Kind Regards, Clemence Berthon Guest Experience Sofitel Kuala Lumpur Damansara

Short stay in Damansara

Customer review rating 4.3/5

Nicolette Business - 03/12/2019 Confirmed reviews ALL

In general it was pleasant but I doubt the cleanliness of the towels. When I checked in , there was a face towel been used. One of the lamps is not functioning. The restaurant serves decent food especially Nizza. Love the bread from the bakery.

Perfect for business hotel

Customer review rating 4.3/5

Klot Business - 03/12/2019 Confirmed reviews ALL

So far so good but not quite like the two-beds packed to get one single big bed.

Dear Mr. S., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Extremely Pleasant Experience

Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

This is my first time at Sofitel Kuala Lumpur. The overall service was great and staff was helpful overall. However, the check-in took a while as the front desk did not acknowledge my arrival when I was standing in line. Also, I noticed that your hotel lift did not require a security tapping to access the various level, something which is expected in any 5 star hotel.

Dear Ms H., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We very much appreciate the feedback as we are continiously striving to improve our services. Therefore, I have taken note for your comment about the lifts. Please rest assured that the security and safety of our guests is our first priority. Please allow me to express my sincere apologies for the inconveniences caused during your check in, I will make sure to share your feedback with the Management team in order to prevent future occurrence. Nonetheless, we are glad to hear you have enjoyed your stay with us. We hope to welcome you again very soon, Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

A solid performer

Customer review rating 4.3/5

Andy Solo - 02/12/2019 Confirmed reviews ALL

Lovely staff and premises, superb pool and environs, good restaurants and mall adjacent for any necessities. A little miffed to be asked to pay half a day rate for a very early check-in but ok, fair enough, it is a business after all. I'd have thought a 6 hour early check-in might attract a 25% charge but it was a half day (and this is after being told it would be a full day charge....) In this day and age with seemingly more and more flights operating at odd hours it might be worth considering 24 hour access, as some properties already do, in other words if you check in at 5pm you can stay foc until 5pm on your day of departure. I'm pretty loyal anyway and I know what I like but it's literally that easy to diminish any lingering loyalty that has been built up over time. I do like this place though, it is excellent, that is why I keep going back.

Brilliant from check in to check out

Customer review rating 4.3/5

Rex P. Business - 02/12/2019 Confirmed reviews ALL

First class treatment from all staff from bell boys, parking team, pool bar, spa

Dear Mr. p., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

A short one night stay that is superb

Customer review rating 4.3/5

William Couples - 02/12/2019 Confirmed reviews ALL

This is just a weekend to spend away from home. The hotel has indeed provided me an excellent home away from my house. Staff in all departments are polite, friendly and helpful.

Dear Mr. L., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us and that we were able to provide you a second home away from home. I will make sure to share your kind words about the staff with our team. We hope to have the pleasure to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Good

Customer review rating 4.3/5

Conrad A. A. Business - 02/12/2019 Confirmed reviews ALL

The accommodation is good but I hope that the sauna could be used beyond 4:00 pm. I return to the hotel around 6pm and the facilities are already closed. Also, I hope the hotel would have a jacuzzi for relaxation.

Dear Mr. A., Thank you for taking the time to write about your experiences during your stay at Sofitel Kuala Lumpur Damansara. We very much appreciate the feedback as we are continuously striving to improve our services. Kindly note for future visits, that upon requests, we can open the sauna or steamroom after opening hours. Nonetheless, we are glad to know you enjoyed your stay. We hope to have the pleasure to welcome you again very soon. Kind regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Luxurious Accommodation and Magnificent Staff

Customer review rating 4.3/5

Errin Couples - 01/12/2019 Confirmed reviews ALL

Had an excellent stay and were well looked after by the team in club Millesime (Clemence, Sharadha, Isha, Myra, Aizat) and Adrian and the concierge team. Was a little surprised to have to ask the team in the club to get some of the basic housekeeping items in the room replenished (coffee pods, face cloths) a couple of times, but other than that a wonderful stay.

Dear Mr. C., Greetings from Sofitel Kuala Lumpur Damansara! We are happy to know that you have enjoyed your stay with us. It is always a pleasure to receive such positive feedback about our Club Millesime and our ambassadors, and I will make sure to share your kind words with the team. Moreover, we have taken note on your comment about our housekeeping team. We hope to have the pleasure to welcome you again very soon, Warm regards, Emily Thiadens Guest Experience

Great Experienced

Customer review rating 4.3/5

Aimi Business - 01/12/2019 Confirmed reviews ALL

I like the room! Very modern style! Staff was friendly and attentive specially Mr Ridzuan was very hospitable during Breakfast Buffet. Thanks!

Dear Mr. A., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I will share your kind words about Ridzuan and the staff with the team as I am sure it will serve as an encouragement. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

pleasant

Customer review rating 4.3/5

Zairin B. W. N. Families - 30/11/2019 Confirmed reviews ALL

1. Was at the Accor lounge for tea time on the 26th and was served by a gentleman presumably from India. (presumably on a exchange basis).Was not attentive and served only 1 tea set instead of 2 even when he could have seen there were 2 of us there. 2. Specifically asked for 2 single beds, but was allocated 1 king size. This was confirmed even during my check in. Willing to let it go BUT it would be good if attention to detail is done. 3.Parking price is an issue.I understand its manage by different entity but the charges is definitely a hindrance for future stay and even recommending to friends/colleagues.RM 60 incurred for 2 nights stay due to my ins and out is definitely NOT pleasant. The Hotel needs to manage it somehow.

Dear Mr. n., Thank you for taking the time to share your experience during your stay with us. Please allow me to express my sincere apologies for the inconveniences caused during your stay with us. The experience you described is far from the service we strive to provide at Sofitel Kuala Lumpur Damansara. Please rest assured that we take your feedback about our staff, the afternoon tea and the parking very seriously. You comments have been shared and discussed with our Management team. We hope you will give us a chance to serve you better in the near future. Kind regards, Emily Thiadens Guest Experience

Execellent

Customer review rating 4.3/5

John S. Business - 29/11/2019 Confirmed reviews ALL

Courteous Staff. Clean & modern facility

Dear Mr. S., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

pleasant

Customer review rating 4.3/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

clean and comfortable room

Dear Mr. L., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Good stay, but was ruined by last minute unpleasant experience

Customer review rating 4.3/5

Mierlyana A. Business - 28/11/2019 Confirmed reviews ALL

I checked in on 18-22 Nov 2019. It was better than the last time I stayed there. The staffs were more attentive and responsive. But my good experience was ruined by a last minute bad one. I have checked out at 9AM, but accidentally I left my laptop charger in the room. I went to the lobby again at 13.50. It took them forever to bring the item to me. I had an airport reservation at 14.00, but since it took them so long, I left the hotel at 14.30. When the concierge said that they have found the item, it was already 20 minutes after. He said that they would bring it down. And it took them another 20 mins just to bring it to the lobby. I mean, I don't think that you elevator is that slow. So unhappy with the experience especially since I need to catch my flight

Dear Ms A., Thank you for taking the time to share your feedback about your experience with us. Please allow me to express my sincerest apologies for the inconveniences caused about the lost and found item. Please rest assured that we take this feedback very seriously, and after my investigation I found that there was a miscommunication between our Concierge team and the Housekeeping team. Your feedback has been shared with our Management team and respective measures have been taken. We are sad to hear that this hindrance has affected your stay, however, we are nonetheless glad to hear you enjoyed the rest of your stay. We hope you will give us a chance to serve you better in the near future. Kind regards, Emily Thiadens Guest Experience

Good stay

Customer review rating 4.3/5

Tina L. Business - 28/11/2019 Confirmed reviews ALL

The room is spacious and nice

Dear Mr. L., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay and the room with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Luxurious stay

Customer review rating 4.3/5

Jeremy Business - 28/11/2019 Confirmed reviews ALL

Overall good service encountered with all staff. Room is excellent. Will definitely return for future stays.

Dear Mr. T., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I will share your kind words about our staff with the team. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Front desk staffs is nice and friendly. Restaurant staffs are helpful too

Customer review rating 4.3/5

Eunice H. Business - 28/11/2019 Confirmed reviews ALL

I like the hotel.

Dear Ms h., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I will share your kind words about the staff with the team. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

Staff at the Executive Lounge were amazing.

Customer review rating 4.3/5

Michael C. Couples - 27/11/2019 Confirmed reviews ALL

The room had a few minor issues. On reporting to staff at the Lounge, all issues were resolved. Their prompt actions impressed me. Overall, lobby was welcoming and décor modern, rooms were spacious and very impressed with bathroom with separate toilet and shower. Also a added delight was that we never had to wait long for a lift. Enjoyed the gym & sauna when I had the opportunity.

Bonjour Michael C., Greetings from Sofitel Kuala Lumpur Damansara! It is such a pleasure to read your positive feedback regarding our Club Millesime team. It has been a pleasure to serve you and Mrs C.. We are glad to read that you appreciate our facilities and services! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Anabella SALAZAR Guest Experience Sofitel Kuala Lumpur Damansara

My regular stay if I come to KL

Customer review rating 4.3/5

Sheena Business - 27/11/2019 Confirmed reviews ALL

Spacious and clean. Fast check in and out.

Dear Ms S., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara
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