Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,168 reviews

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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

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Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Telephone
Fax +60 3-2720 6618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,168 reviews

Customer review rating 3.5/5

Kok P. C. Couples - Confirmed reviews ALL

Had a great stay at Sofitel with decent facilities and gym. Breakfast was average and some platters were empty. Mattress was a bit too soft and old with a concavity in it. We are supposed to have a 100 USD credit but at check out it was not reflected.

Customer review rating 4.5/5

Cheekheong O. Friends - Confirmed reviews ALL

*** Stayed as Accor Platinum Member *** Check in: There were 3 check in counters, however no obvious queue system. The guest in front of me was already disgruntled as another guest just walked past him and cut his queue. Subsequently he highlighted this to a Manager(?) who walked past and he was ushered to the next counter. I also have to highlight to him that I am a Platinum Member, and asks if there is any priority queue. I was later ushered to the Club lounge for check in. With proper signage and queue management, this would have been a more pleasant experience. Room: was informed that the suites were fully booked, but was upgraded to a corner room. It was adequate. The room was clean and comfortable. The air conditioning was nosiy even after it was put on low fan. The toilet has a tap for portable water, which is a good sign of the environmentally friendly effort by the hotel owners. Facilities: Gym - was fully equipped with free weights and machine, start of the art and ergonomically useful. Pool - was very small, and it surrounded by tall buildings, which makes it very cold to swim even in the Malaysian weather. Club Lounge - HIGHLIGHT OF THE STAY. The staff were well trained, were able to cater to the needs of the guests. Always feel welcomed. The happy hours offerings were adequate. Breakfast - Ate twice at Kwee Zeen. The breakfast spread was international and adequately caters for various tastebuds. Of note is the CLEANLINESS of the restaurant - the mats and sugar pots are stuck to the table - this means the table has not been wiped for some time. This needs to improve. Overall, it was a pleasant stay. There is room for improvement.

Customer review rating 4.5/5

Ian S. Couples - Confirmed reviews ALL

Our first junior suite room had a distinct mould smell and should have not been offered to a staying guest/s. We were immediately moved to another junior suite that was four floors further up and that was perfectly fine. The bed was so comfortable it was difficult to get up in the morning. Bathroom was nice and clean although it did take sometime for the shower to get hot. The lounge was passable, but limited on options. The buffet dinner was fantastic and a must for future guests. In relation to public transport it isn't very easy to commute from the hotel to the metro, however Grab is neverthless available.

Customer review rating 4.5/5

Joe C. Couples - Confirmed reviews ALL

Great stay at Sofitel Damansara.

Customer review rating 4.0/5

Anne N. Solo - Confirmed reviews ALL

leak in in the bathroom, no mug for the coffee at the 2 first days, I need to claim twice on phone, aircon a bit noisy even I reduced the speed. However comfortable room and I enjoyed my stay

Other web-users rate our hotel

  • 728 reviews 8.4/10 Location
  • 1,427 reviews 8.1/10 Room
  • 2,230 reviews 9/10 Service
  • 14 reviews 2.3/10 WiFi
  • 798 reviews 8.3/10 Food
  • 650 reviews 8.5/10 Comfort
  • 618 reviews 9.2/10 Vibe
  • 600 reviews 7.3/10 Cleanliness

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