ibis Styles Kuala Lumpur Sri Damansara Hotel 3 stars

smooth check in and good food for breakfast

Everything was okay , price include breakfast also affordable, just the environment is not good because of the construction, the parking lot is also a bit dark .

Good staff, clean, attractive & very nice.

cigarette smell in non smoking room

I don't like their toilet & bathroom .. bad design .. when you spent more on designs you forgot whether is it working well or not .. there is no wall to seperate the bathroom and bedroom so the floor was wet all over and the sink was designed outside . The toilet was so small enough for u to sit only and also the shower just enough for you to stand. No place to hang towels in this two place. The hook is outside the cubicle so you have to go out wet before you dry. The tap is at the edge of the sink, water splashed beyond the sink and spilled to the bedroom floor . Wet all over the place .. not practical .. but the bed is comfy .. i like the bed .. tv channel was okay . Thanks to the frontdesk, i arrived quite late .. the room was 200 and 100 deposit . But i only have 250 . He received it, deposit became only 50 and check in is possible .. that is the best service so far, appreciate it. Pls consider to put walls for bathroom. It's design not family friendly. Thanks for the stay .. HM

Overall good stay, but the wash room a bit small for a big person,

Easy check in and check out. Given upgraded room.

My favorite place to stay

All is well

Everything okay except I can't use my membership card because booking was done through booking.com

The Interior of the hotel room is pleasant and comfortable. Just that the toilet door is a little too transparent and can’t be closed tightly. This hotel is a favourite of tour groups. Breakfast time can be a little stressful. The good thing is it has a separate sitting section for other house guests.

Check in was a breeze. My room was upgraded for free. Pleasantly surprised. Room was very spacious and comfortable. Check out was not as smooth as I would like it to be. Was asked to wait for the staff to check on the room after I surrendered my key. Reason given - to check if I’ve left anything in the room. Wasted a few minutes when I was in a hurry to check out. Never had this before in other Ibis Style or Accor hotels. Is this a new policy?

Please rectify your reservation booking and payment system. I booked through accorhotels.com and am still puzzled at how you did not receive my reservation and payment records. This has cause great inconvenience for me!

The Room had cigarettes smell (Even I requested for Non Smoking Room). The Room and Toilet is not properly clean. The floor had a lot of hair from previous Customer. The breakfast is even terrible. Cold food. The egg / omelette is pre cooked. If you have better option, please don't stay at this hotel.

The hotel put us into a room which is smelly. I guess the smell coming from the hotel sewage water from the toilet. After we complained to the front desk, they eventually changed us to the room higher from the ground.