ibis Styles Kuala Lumpur Sri Damansara 3 stars

Customer review rating (ALL Rating) 4.0/5 71 reviews

Best price
guarantee
ibis Styles Kuala Lumpur Sri Damansara - Image 1
ibis Styles Kuala Lumpur Sri Damansara - Image 2
ibis Styles Kuala Lumpur Sri Damansara - Image 3
ibis Styles Kuala Lumpur Sri Damansara - Image 4
No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9, 52200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Walking Distance to Sri Damansara Barat MRT Station

  • Complimentary Wi-Fi & Covered Parking for all in-house guests

  • On-site Restaurant & Bar, plus 3 flexible meeting rooms for business or social events

  • Fully equipped fitness centre for your daily workout

  • Dedicated Business Center for All Traveller at Level 1

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Styles Kuala Lumpur Sri Damansara

No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9
52200 KUALA LUMPUR
Malaysia

GPS:3.197637, 101.607614

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS CAFE

Non contractual photo

Located on level 2, the restaurant serves a buffet breakfast and a la carte lunch and dinner. International and local culinary options are available in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  71 reviews

Customer review rating 4.5/5

Zetty N. H. Couples - Confirmed reviews ALL

Everything was great — from the check-in process to the hospitality provided by the team. Prior to my stay, I had sent an email inquiry requesting a complimentary basic bed decoration for a birthday celebration, and I was happy to receive confirmation that it could be arranged without any charges. However, upon entering the room during check-in, the decoration had not been prepared yet. I later went to the Front Office and informed them, and the arrangement was eventually completed. There is room for improvement in terms of communication within the Front Office team. I would also like to suggest that internal issues or miscommunication should not be discussed in front of guests, as I overheard staff mentioning that they had not received any information regarding my earlier request. Based on my own experience working in the hotel industry, it is not pleasant for guests to hear internal operational matters being discussed openly. Such discussions should ideally be handled privately among staff members. Overall, the stay was still enjoyable. I also appreciated the complimentary drinks provided by housekeeping. The breakfast team was warm, welcoming, and provided excellent service throughout.

Dear Zetty N. H., Thank you for taking the time to share your detailed feedback with us. We are truly pleased to know that you had an enjoyable stay overall and that you appreciated the hospitality from our team, the complimentary drinks prepared by housekeeping, as well as the warm service provided by our breakfast team. At the same time, we sincerely apologize for the inconvenience regarding the birthday bed decoration arrangement and the lapse in communication within our Front Office team. Your comments are genuinely appreciated, especially coming from someone with hospitality experience, and we fully understand your concern regarding internal discussions being overheard by guests. Please rest assured that your feedback has been shared with the respective team for further improvement and coaching to ensure better communication and professionalism moving forward. Thank you once again for your valuable feedback and for choosing to stay with us. We truly hope to have the opportunity to welcome you back again for an even more seamless and memorable experience. Sincerely, Vengkates Rao, Cluster Assistant General Manager

Customer review rating 4.0/5

Adamwise L. Friends - Confirmed reviews ALL

Toilet has drainage issue. Floor is wet. But cleaners clean up really well

Dear Adamwise L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience. Your kind words are truly appreciated and will be shared with our team as they serve as a great motivation to continue providing warm and attentive service. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.0/5

Matthew S. Business - Confirmed reviews ALL

friendly staff and decent accommodation

Dear Matthew S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience. Your kind words are truly appreciated and will be shared with our team as they serve as a great motivation to continue providing warm and attentive service. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.0/5

Kim H. G. Friends - Confirmed reviews ALL

We enjoy the stay. The room is clean. The staff is friendly and helpful. Good service provided!

Dear Kim H. G., Thank you for your kind review. We’re glad to hear you had a pleasant and enjoyed the stay with us. It’s also great to know that you were satisfied with our staff service. We truly appreciate your feedback and look forward to welcoming you again on your next visit. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.0/5

Casey L. Families - Confirmed reviews ALL

Very enjoying, relax and wonderful

Dear Casey L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience. Your kind words are truly appreciated and will be shared with our team as they serve as a great motivation to continue providing warm and attentive service. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Other web-users rate our hotel

  • 271 reviews 8.6/10 Location
  • 320 reviews 7.4/10 Room
  • 252 reviews 8.7/10 Service
  • 5 reviews 8.3/10 WiFi
  • 197 reviews 8.1/10 Cleanliness
  • 73 reviews 5.2/10 Breakfast
  • 58 reviews 8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur