ibis Styles Kuala Lumpur Sri Damansara 3 stars

Customer review rating (ALL Rating) 4.0/5 86 reviews

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Description

Hotel extras

  • Walking distance to Sri Damansara Barat MRT with easy access to Kuala Lumpur.

  • Complimentary WiFi and covered parking for a seamless and convenient stay.

  • Restaurant, bar and flexible meeting spaces for business and social gatherings.

  • Fully equipped fitness centre designed to support your wellness and lifestyle needs.

  • Dedicated Business Centre offering a comfortable space for work and productivity.

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Sri Damansara

No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9
52200 KUALA LUMPUR
Malaysia

GPS:3.197637, 101.607614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS CAFE

Non contractual photo

Located on level 2, the restaurant serves a buffet breakfast and a la carte lunch and dinner. International and local culinary options are available in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  86 reviews

Customer review rating 2.0/5

Teoh H. C. Couples - Confirmed reviews ALL

Room is good but staff poorly trained. I walk to breakfast at 6:30 am and the staff rushes to shut the glass door without communicating anything else. Check-in had informed me it was 6:30 but on Saturday it was 7 am. There is only soft drinks and coffee for welcome drink for Platinum, no beer. Not even hot chocolate.

Dear Teoh H. C., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are pleased to know that you found the room satisfactory. However, we sincerely apologize for the shortcomings you experienced during your stay. We regret the confusion regarding the breakfast operating hours and the manner in which the situation was handled. Clear communication and courteous service are fundamental aspects of hospitality, and we are sorry that this was not reflected during your experience. Your comments have been shared with the relevant team for further coaching and improvement. Regarding the welcome drink benefit, please allow us to clarify that the selection of welcome beverages is determined by the participating hotel's offering and may vary between Accor properties. At ibis Styles Kuala Lumpur Sri Damansara, the available welcome drink options currently include selected soft drinks and coffee. We appreciate your feedback regarding additional beverage choices, including hot chocolate, and will take your comments into consideration as we continue to enhance our guest experience. As a valued ALL Platinum member, we sincerely appreciate your loyalty and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 5.0/5

Michael Y. L. S. Solo - Confirmed reviews ALL

clean and excellent service especially at front desk staff

Dear Michael Y. L. S., Thank you for your perfect rating and for sharing your wonderful feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you found the hotel clean and that you received excellent service from our Front Desk team. Your kind words are truly appreciated and will be shared with our staff, as recognition like yours motivates us to continue delivering exceptional hospitality. Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.5/5

Law E. C. Business - Confirmed reviews ALL

Thanks for the hospitality provided during my stay, especially Mr Yoga, who is caring and accomodating my request of having a quiet room. My last stay was a comfortable one and i am happy that i could have a good sleep till morning.

Dear Law E. C., Thank you for your wonderful feedback and for choosing ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you had a comfortable stay and enjoyed a restful night's sleep. Providing a relaxing and enjoyable experience for our guests is always our goal. We would also like to thank you for recognizing Mr. Yoga's efforts. We are pleased to hear that he was caring, accommodating, and able to assist with your request for a quiet room. Your kind words will certainly be shared with him and the rest of our team, as such recognition serves as great motivation for us all. Thank you once again for your support and appreciation. We look forward to welcoming you back for another comfortable and memorable stay in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.5/5

Mohd K. N. S. Solo - Confirmed reviews ALL

Comfortable stay at good price. The welcome amenities provided by the hotel was very nice and really appreciate it. Had dinner at restaurant and was delicious. Gym room was small and doable. Will be coming back for next time. Thank you.

Dear Mohd K. N. S., Thank you for taking the time to share your wonderful feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you enjoyed a comfortable stay and found our hotel to offer good value for money. It is especially rewarding to hear that you appreciated the welcome amenities prepared for you and enjoyed your dining experience at our restaurant. Your kind compliments will certainly be shared with our team. We are also pleased that our fitness room met your needs during your stay. We appreciate your feedback regarding the gym size and will keep this in mind as we continue to enhance our facilities and services. Most importantly, we are thrilled to hear that you plan to return on your next visit. Thank you for your support and confidence in us. We look forward to welcoming you back again soon for another enjoyable stay. Sincerely, Vengkates Rao Assistant Cluster General Manager

Customer review rating 4.5/5

Sarah S. Families - Confirmed reviews ALL

Comfortable to stay, but its hard to get access for another level due to family suite only had 1 for each level which my mother book 3 family suite rooms which we have to use stair to go there. I hope you can give the access card for other level or specific level for our booking room.

Dear Sarah S.. Thank you for taking the time to share such a wonderful review of your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are truly delighted to learn that you had an enjoyable and stress-free experience with us. It is especially rewarding to know that our convenient location next to the MRT station made it easy for you to explore the city and that our team's assistance left a positive impression on your stay. Your kind words regarding our staff's flexibility and friendliness are greatly appreciated. We firmly believe that small acts of hospitality can make a meaningful difference to our guests' experiences, and we are pleased that our team was able to assist you when needed. We are also glad that you found our in-room amenities and practical features, such as the USB charging option and filtered drinking water, useful and convenient. It is wonderful to know that these thoughtful touches contributed to your comfort during your stay. Thank you once again for your generous recommendation and for choosing to stay with us. We look forward to welcoming you back to ibis Styles Kuala Lumpur Sri Damansara on your next visit to Malaysia. Sincerely, Vengkates Rao Assistant Cluster General Manager

Other web-users rate our hotel

  • 279 reviews 8.6/10 Location
  • 334 reviews 7.4/10 Room
  • 255 reviews 8.8/10 Service
  • 5 reviews 8.3/10 WiFi
  • 197 reviews 8.2/10 Cleanliness
  • 70 reviews 5/10 Breakfast
  • 59 reviews 8.3/10 Vibe

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