ibis Styles Kuala Lumpur Sri Damansara 3 stars

Customer review rating (ALL Rating) 4.1/5 41 reviews

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Description

Hotel extras

  • Walking Distance to Sri Damansara Barat MRT Station

  • Complimentary Wi-Fi & Covered Parking for all in-house guests

  • On-site Restaurant & Bar, plus 3 flexible meeting rooms for business or social events

  • Fully equipped fitness centre for your daily workout

  • Dedicated Business Center for All Traveller at Level 1

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Sri Damansara

No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9
52200 KUALA LUMPUR
Malaysia

GPS:3.197637, 101.607614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS CAFE

Non contractual photo

Located on level 2, the restaurant serves a buffet breakfast and a la carte lunch and dinner. International and local culinary options are available in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  41 reviews

TripAdvisor Rating  3.5/5  53 reviews

Customer review rating 3.5/5

Cheng K. L. Business - Confirmed reviews ALL

Generally ok, but the toilet issue seems never get resolved since my last stay. The toilet seems choked and slow in flowing which is quite disgusting,

Dear Cheng K. L., Thank you for bringing your concerns to our attention. I’m truly sorry to hear that the condition of your room did not meet your expectations or our usual standards. Please accept our sincere apologies for the inconvenience you experienced. We take all guest feedback seriously, and I’ve already shared your comments with our housekeeping and maintenance teams to ensure this issue is addressed immediately. Your comfort is very important to us, and we regret that we fell short during your stay. We hope you’ll give us another chance to provide you with the experience you deserve. Please don’t hesitate to reach out to me directly if there’s anything more we can do. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 2.5/5

Ken N. Families - Confirmed reviews ALL

bathroom and toilet too small, no place to hang the clothes at bathroom

Dear Ken N., Thank you for taking the time to tell us about your experience at the Ibis Styles Kuala Lumpur Sri Damansara. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused and rest assured that we are taking the appropriate measures to address the problem during your stayed for us to prevent future occurrence. We appreciate you're sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.5/5

Thomas L. C. W. Business - Confirmed reviews ALL

Clean and friendly staff.

Dear Thomas L. C. W., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a pleasant experience. Your kind words are truly appreciated and will be shared with our team as they serve as a great motivation to continue providing warm and attentive service. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 3.0/5

Amy P. C. V. Couples - Confirmed reviews ALL

Hotel not well maintained, broken curtain, and uneven floor, but need about RM250 per night, not worth the price

Dear Amy P. C. V., Thank you for taking the time to share your feedback. I would like to express our sincere apologies for the inconvenience you experienced during your stay, particularly with the room’s maintenance, including the broken curtain and uneven flooring. This is certainly not the standard we aim to provide, and I completely understand your disappointment, especially considering the room rate. Please be assured that your comments have been shared with our maintenance and housekeeping teams for immediate action. We truly appreciate you bringing these matters to our attention so we can prevent similar issues from happening again. We value your comfort and satisfaction, and we hope to have the opportunity to welcome you back for a much improved and more enjoyable stay. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 5.0/5

Zulfadli R. Solo - Confirmed reviews ALL

What truly made my stay memorable was the staff — always attentive, helpful, and quick to offer solutions or recommendations. Their professionalism added a personal touch that elevated the overall experience.

Dear Zulfadli R., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the excellent value, strategic location, and comfortable stay at ibis Kuala Lumpur Damansara. It’s truly encouraging to know that our efforts made your visit enjoyable, and we’re especially pleased to hear that you would choose to stay with us again on your next trip to Kuala Lumpur. We look forward to welcoming you back and ensuring another pleasant and memorable stay. Sincerely, Vengkates Rao Cluster Assistant General Manager

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Other web-users rate our hotel

  • 248 reviews 8.8/10 Location
  • 298 reviews 7/10 Room
  • 205 reviews 8.7/10 Service
  • 7 reviews 8.8/10 WiFi
  • 172 reviews 7.7/10 Cleanliness
  • 61 reviews 5.3/10 Breakfast
  • 54 reviews 7.6/10 Vibe
  • 51 reviews 4.4/10 Food

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