ibis Styles Kuala Lumpur Sri Damansara 3 stars

Customer review rating (ALL Rating) 4.0/5 89 reviews

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ibis Styles Kuala Lumpur Sri Damansara - Image 1
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No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9, 52200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Walking distance to Sri Damansara Barat MRT with easy access to Kuala Lumpur.

  • Complimentary WiFi and covered parking for a seamless and convenient stay.

  • Restaurant, bar and flexible meeting spaces for business and social gatherings.

  • Fully equipped fitness centre designed to support your wellness and lifestyle needs.

  • Dedicated Business Centre offering a comfortable space for work and productivity.

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Kuala Lumpur Sri Damansara

No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9
52200 KUALA LUMPUR
Malaysia

GPS:3.197637, 101.607614

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Access and transport

Hotel services

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On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS CAFE

Non contractual photo

Located on level 2, the restaurant serves a buffet breakfast and a la carte lunch and dinner. International and local culinary options are available in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  89 reviews

Customer review rating 4.0/5

Chan P. C. Families - Confirmed reviews ALL

Dear Chan P. C., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you had a good night's sleep and found the bed comfortable. It is also wonderful to hear that our friendly staff and the cleanliness of your room contributed to an enjoyable stay. At the same time, we sincerely apologize for the inconvenience caused by the smell of cigarette smoke in the corridor. Please be assured that ibis Styles Kuala Lumpur Sri Damansara is a non-smoking hotel, and smoking is strictly prohibited in all guest rooms and indoor public areas. We regret that some guests may not have complied with this policy. Your comments have been shared with our team, and we will continue to monitor the corridors and enforce our non-smoking policy to ensure a more pleasant environment for all guests. Thank you once again for your valuable feedback. We appreciate your support and look forward to welcoming you back for another comfortable stay in the future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 3.0/5

Youngjo K. Business - Confirmed reviews ALL

Dear Youngjo K., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We appreciate your suggestion regarding the availability of bottled water and the idea of having a mini store in the lobby. We would like to share that bottled drinking water is available for purchase at our lobby area. It is conveniently located in the chiller at Streat's Lounge, should guests wish to purchase bottled water or other chilled beverages during their stay. We also appreciate your valuable suggestion, and we will take it into consideration as we continue to enhance the convenience and overall experience for our guests. Thank you once again for your feedback. We look forward to welcoming you back to ibis Styles Kuala Lumpur Sri Damansara in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 2.0/5

Teoh H. C. Couples - Confirmed reviews ALL

Dear Teoh H. C., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are pleased to know that you found the room satisfactory. However, we sincerely apologize for the shortcomings you experienced during your stay. We regret the confusion regarding the breakfast operating hours and the manner in which the situation was handled. Clear communication and courteous service are fundamental aspects of hospitality, and we are sorry that this was not reflected during your experience. Your comments have been shared with the relevant team for further coaching and improvement. Regarding the welcome drink benefit, please allow us to clarify that the selection of welcome beverages is determined by the participating hotel's offering and may vary between Accor properties. At ibis Styles Kuala Lumpur Sri Damansara, the available welcome drink options currently include selected soft drinks and coffee. We appreciate your feedback regarding additional beverage choices, including hot chocolate, and will take your comments into consideration as we continue to enhance our guest experience. As a valued ALL Platinum member, we sincerely appreciate your loyalty and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 5.0/5

Michael Y. L. S. Solo - Confirmed reviews ALL

Dear Michael Y. L. S., Thank you for your perfect rating and for sharing your wonderful feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you found the hotel clean and that you received excellent service from our Front Desk team. Your kind words are truly appreciated and will be shared with our staff, as recognition like yours motivates us to continue delivering exceptional hospitality. Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.5/5

Law E. C. Business - Confirmed reviews ALL

Dear Law E. C., Thank you for your wonderful feedback and for choosing ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you had a comfortable stay and enjoyed a restful night's sleep. Providing a relaxing and enjoyable experience for our guests is always our goal. We would also like to thank you for recognizing Mr. Yoga's efforts. We are pleased to hear that he was caring, accommodating, and able to assist with your request for a quiet room. Your kind words will certainly be shared with him and the rest of our team, as such recognition serves as great motivation for us all. Thank you once again for your support and appreciation. We look forward to welcoming you back for another comfortable and memorable stay in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Other web-users rate our hotel

  • 273 reviews 8.6/10 Location
  • 338 reviews 7/10 Room
  • 257 reviews 8.7/10 Service
  • 197 reviews 7.8/10 Cleanliness
  • 73 reviews 4.6/10 Breakfast
  • 60 reviews 8/10 Vibe
  • 51 reviews 4.5/10 Food

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