Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,937 reviews

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Description

Hotel extras

  • Accomodation BID levy of £2 + VAT per room, per night from 1st June 2025

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,937 reviews

TripAdvisor Rating  4.6/5  3,506 reviews

Certificate of excellence 2025

No winter blues at The Pullman.

TripAdvisor rating 5.0/5

Eric C TripAdvisor review

We stayed at The Pullman for two nights as it is the nearest to the M&S Arena. We have stayed at several hotels in Liverpool before but this was our first time at The Pullman. We found it to be modern, very-well staffed and spotlessly clean. It was not dowdy, 'used' looking and in need of refurbishment at all. We stayed in a Superior room and it was spacious, well-equipped, easily accessed and exactly what we needed. The views were great both by night and day. We ate in the bar and the food was hot, tasty, extremely well-presented and plentiful. The meals were served quickly.This was also true of breakfast. Our visit was made special by the staff. The staff in the bar and breakfast area were very friendly, helpful, quick and efficent. The staff on Reception were also welcoming, helpful and efficient. When I asked a lady who was servicing the rooms for something she immediately stopped what she was doing and went to fetch it, returning quickly. My wife and I had a wonderful stay, everything was just as we hoped. We will definitely be returning to The Pullman again.

Eric Thank you for choosing to stay with us here at Pullman Liverpool So pleased to read the team ensured you and your wife were looked after and you will be looking to stay again which is always great to read. We hope to welcome you back soon kind regards Neil Brailsford General Manager

Great experience. Amazing staff.

TripAdvisor rating 5.0/5

diane w TripAdvisor review

Went with my mum to watch Strictly. So impressed with the Pullman. Staff are so friendly and professional, special mention to Paul in the restaurant for being so helpful and amazingly friendly. Rooms were spotless and very comfortable. Can't wait to return.

Dear di pres Thank you for choosing to stay with us when attending the Strictly Come Dancing Event at the M&S Bank Arena Delighted the team looked after you and I will ensure your kind words are shared with Paul We cant wait to welcome you back kind regards Neil Brailsford General Manager

Customer review rating 4.5/5

Steve P. Couples - Confirmed reviews ALL

Everyone very smart professional and friendly lovely hotel

Customer review rating 1.5/5

Andrew B. Couples - Confirmed reviews ALL

Room was dirty, had mould, poorly designed, with bad lighting. My partner said designed by a male as the lighting was difficult to see in your bag and no chance of doing make up. Poor storage

Brilliant place to stay

TripAdvisor rating 5.0/5

Molly S TripAdvisor review

I stayed here for an event and the room was so spacious, comfortable and very clean . The staff were nice and welcoming, they made conversation with me so made checking in a very welcoming process. We had a drink at the bar and the bar tender was very professional and quick with our drinks. The price is amazing for where it is.

Molly S Thank you for your review Delighted the team made you feel welcome and comfortable and found the hotel to be clean We hope to welcome you back to Pullman Liverpool in the future kind regards Neil Brailsford General Manager

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Other web-users rate our hotel

  • 1,557 reviews 9.5/10 Location
  • 2,363 reviews 8.6/10 Room
  • 2,343 reviews 9.3/10 Service
  • 50 reviews 4.3/10 WiFi
  • 1,023 reviews 8.2/10 Comfort
  • 919 reviews 8.4/10 Breakfast
  • 803 reviews 8.4/10 Cleanliness
  • 434 reviews 9.6/10 Vibe

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