Balthazar Hotel&Spa Rennes-MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.9/5 1,346 reviews

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19 Rue Marechal Joffre, 35000 RENNES, France

Description

Hotel extras

  • A peaceful haven in the city center

  • Suites and apartments

  • Restaurant gastronomique

  • Nuxe Spa with hammam, sauna and relaxation pool

  • Cocktail bar

Our accommodation(s)

Hotel location

Balthazar Hotel&Spa Rennes-MGallery Collection

19 Rue Marechal Joffre
35000 RENNES
France

GPS:48.108458, -1.677809

Telephone
Fax +33 2 99 32 32 32

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La table de Balthazar

Benjamin Jourdren places importance on developing recipes using simple products. By enhancing the products, Benjamin Jourdren values and respects local suppliers who provide our daily supplies.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  1,346 reviews

TripAdvisor Rating  4.7/5  1,428 reviews

Certificate of excellence 2025

Great hotel & staff!

TripAdvisor rating 5.0/5

jstram15 Friends getaway - TripAdvisor review

We based ourselves in Rennes while we explored Brittany for a few days. The hotel was very clean & our room was very spacious. The highlight of the hotel was the staff - they were all so kind & helpful. Also, nearly everyone was fluent in English, which was very convenient for us as we know very little French. The location of the hotel is nice as we were able to walk to many restaurants, bakeries, pharmacies & coffee shops.

Dear Guest, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you enjoyed your stay with us and found the hotel clean and the room spacious. It’s especially heartwarming to know that our team was the highlight of your experience. Your kind words about their kindness, helpfulness, and language skills mean a great deal to us – we’ll be sure to share your feedback with the entire staff. We're also glad you appreciated our central location and were able to explore the many wonderful spots Rennes has to offer. It was a pleasure having you with us, and we hope to welcome you back on your next trip to Brittany! Warm regards, Pierre Ferreira-Leal General manager

Customer review rating 5.0/5

Sue C. Couples - Confirmed reviews ALL

Everything is within walking distance to explore Rennes. The staff is so helpful and the breakfast is great. We had a lovely dinner as well. Everything is spotless. Lovely place to stay.

Dear madam C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, Pierre Ferreira-Léal Directeur Général

Customer review rating 3.5/5

Vincent C. Business - Confirmed reviews ALL

Très jolie décoration, emplacement parfait, services de qualité (voiturier, bar, spa). Quel regret que des demandes simples comme éditer une facture ou écouter le passage du personnel de ménage alors quitte la chambre est occupée soient si difficiles à honorer. C’est dommage pour un établissement de cette qualité.

Cher Mr C., Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience à la suite de votre séjour parmi nous. Nous sommes ravis que vous ayez apprécié la décoration de l’établissement, notre emplacement privilégié ainsi que la qualité de nos services, notamment le voiturier, le bar et le spa. Nous regrettons cependant que certaines de vos demandes n’aient pas été pleinement satisfaites, en particulier concernant l’édition de votre facture et la discrétion du personnel d’entretien. Ces points ne reflètent en aucun cas les standards de qualité et d’attention que nous nous efforçons d’offrir à chacun de nos hôtes. Soyez assuré que vos remarques ont été partagées avec les équipes concernées afin d'améliorer notre réactivité et notre écoute. Nous espérons avoir le plaisir de vous accueillir de nouveau, afin de vous offrir une expérience parfaitement fluide à la hauteur de vos attentes. Bien cordialement, Cordialement, Pierre Ferreira-Léal Directeur Général

Customer review rating 4.0/5

Shogo M. Families - Confirmed reviews ALL

The hotel was conveniently located in the city center. We stayed in an apartment-style room, which had a kitchen and a washing machine, both of which were very helpful during our trip. However, there were only a few closets in the room, and some of them were too small and narrow to hang clothes, which was inconvenient. We had requested a specific bed type when making the reservation, but the room provided did not match our request. Although we were eventually able to change rooms, it ended up wasting some of our time. The breakfast staff were all excellent. The person who attended to us remembered our room number from the second morning onwards, so we didn’t have to mention it again. They also remembered the menu items we regularly ordered, which made us feel a strong sense of hospitality. As for the breakfast itself, there were times when certain dishes or utensils were not replenished, which was a bit inconvenient, but overall the quality of the breakfast was very good. We felt that the quality of service from the front desk staff was inconsistent. Some staff members responded to our requests properly, while others did not.

Dear Mr and Mrs M., Thank you for taking the time to share your detailed impressions following your recent stay with us. We’re pleased to hear that you appreciated our central location, as well as the convenience offered by your apartment-style room with a kitchen and washing machine. It’s also wonderful to know that our breakfast team left a lasting impression through their attentive and personalized service—your kind words will certainly be shared with them. We are, however, truly sorry for the inconveniences you encountered during your stay, particularly regarding the initial room assignment and the limited closet space. Your feedback is important, and we will be reviewing these points with the relevant teams to better meet our guests' expectations in the future. We also take note of your comments about the front desk service and breakfast replenishment, and will work to ensure greater consistency and attentiveness across all departments. We hope to have the opportunity to welcome you back, and to provide you with an even more seamless and enjoyable experience. Warm regards, Pierre Ferreira-Léal Directeur Général

Customer review rating 5.0/5

Axel L. Couples - Confirmed reviews ALL

tout s'est très bien passé. un séjour de rêve. Chambre, spa massage et diner au restaurant

Madame L., Un grand merci pour votre retour si enthousiaste ! Nous sommes ravis d’apprendre que votre séjour parmi nous a été à la hauteur de vos attentes, voire un véritable séjour de rêve. Savoir que vous avez pleinement apprécié votre chambre, le spa, le massage ainsi que votre dîner au restaurant est pour nous la plus belle des récompenses. Au plaisir de vous accueillir de nouveau très prochainement pour une nouvelle parenthèse de bien-être. Bien cordialement, Pierre Ferreira-Leal Directeur général

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Other web-users rate our hotel

  • 385 reviews 9.2/10 Location
  • 527 reviews 8.4/10 Room
  • 1,004 reviews 9.5/10 Service
  • 286 reviews 9.7/10 Vibe
  • 286 reviews 8.8/10 Wellness Area
  • 284 reviews 9/10 Breakfast
  • 271 reviews 8.6/10 Food
  • 248 reviews 7.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.