Balthazar Hôtel & Spa Rennes - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,217 reviews

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Description

Hotel extras

  • A peaceful haven in the city center

  • Suites and apartments

  • Restaurant gastronomique

  • Nuxe Spa with hammam, sauna and relaxation pool

  • Cocktail bar

Our accommodation(s)

Hotel location

Balthazar Hôtel & Spa Rennes - MGallery Collection

19 Rue Marechal Joffre
35000 RENNES
France

GPS:48.108458, -1.677809

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La table de Balthazar

Benjamin Jourdren places importance on developing recipes using simple products. By enhancing the products, Benjamin Jourdren values and respects local suppliers who provide our daily supplies.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,217 reviews

Customer review rating 4.5/5

Jason B. Couples - Confirmed reviews ALL

Overall a great experience. Great staff with the upmost politeness.

Dear Sir, We sincerely thank you for taking the time to share your feedback following your stay at the Balthazar. We are delighted to read that you had a great overall experience and that you especially appreciated the professionalism, politeness, and kindness of our team. Your kind words will be shared with all our staff, and particularly with Tom, who will be very pleased to be recognised. We hope to have the pleasure of welcoming you back again very soon in Rennes. Warm regards, Geoffroy du Mottay Assistant General Manager Balthazar Hôtel & Spa

Customer review rating 4.5/5

Eric S. Couples - Confirmed reviews ALL

tip top

Cher Monsieur S., Merci pour ce retour enthousiaste, voilà qui nous réchauffe le cœur ! Nous sommes ravis que ce séjour vous ait laissé un si beau souvenir, et que notre petit-déjeuner ait obtenu votre pleine satisfaction. Votre recommandation est une belle marque de confiance que toute l'équipe appréciera. Nous espérons avoir le plaisir de vous accueillir à nouveau au Balthazar, depuis la Suisse ou d'ailleurs ! Avec nos cordiales salutations, Geoffroy du Mottay Directeur Adjoint Balthazar Hôtel & Spa

Customer review rating 5.0/5

Sylvia B. Solo - Confirmed reviews ALL

Excellent !

Dear Madam, We sincerely thank you for your excellent feedback following your stay at the Balthazar Hôtel & Spa Rennes - MGallery Collection. We are delighted to learn that you fully enjoyed your experience, particularly the quality of the welcome provided by our teams, their attentiveness, as well as the spa facilities, which indeed offer a true moment of relaxation in the heart of the hotel. Your recommendation and overall satisfaction are a great recognition of our teams’ daily commitment to delivering attentive and high-quality service. We also take good note of your comments regarding the breakfast and value for money, which will be shared internally as part of our continuous improvement efforts. We very much look forward to welcoming you again in the near future. Warm regards, Geoffroy du Mottay Deputy Manager

Customer review rating 5.0/5

Janet V. Couples - Confirmed reviews ALL

Our stay started on a low note (not the hotel’s fault!). The airline lost our luggage at the start of our one month stay. The staff at the hotel kept us informed on the status of delivery once our bags were found.

Dear Madam, Dear Sir, Thank you very much for your enthusiastic feedback following your stay at the Balthazar Hôtel & Spa. We are truly sorry to learn that your arrival in France was disrupted by the loss of your luggage. Although this was beyond our control, we fully understand how uncomfortable such a situation can be, especially at the beginning of a stay. We are therefore delighted that our team was able to assist you with care and keep you informed until this issue was resolved. Your appreciation of all our services, from the welcome you received to the quality of your room, as well as our breakfast and the availability of our team, means a great deal to us. It perfectly reflects the experience we strive to offer each and every one of our guests. We hope to have the pleasure of welcoming you again very soon for another equally enjoyable stay… this time without any unexpected inconveniences! Warm regards, Geoffroy du Mottay Deputy Manager

Customer review rating 5.0/5

Carol K. Families - Confirmed reviews ALL

The hotel itself is beautiful and the rooms are very clean It is quiet The staff is extremely kind and will switch to fluent English when you apologize for your really bad French The breakfast buffet was included everyone morning and it had everything you could desire plus they will make eggs, crepes and pancakes I definitely will be returning when I return to Rennes

Dear Madam, Thank you very much for your wonderful and detailed feedback following your stay with us. I am truly delighted to read that you enjoyed the overall atmosphere of the hotel, the comfort and tranquility of your room, as well as the cleanliness standards we strive to maintain. Your kind words regarding our team mean a great deal to us. We are especially pleased that you felt at ease and well taken care of, and that our staff contributed to making your experience both smooth and enjoyable, including in English. It is also a pleasure to know that you appreciated the breakfast experience and the variety and freshness of the offerings available each morning. Your compliments will be warmly shared with our teams, including those you kindly mentioned. Your intention to return when visiting Rennes again is the most rewarding compliment we could receive, and we will be truly delighted to welcome you back. Yours sincerely, Geoffroy du Mottay Deputy Manager

Other web-users rate our hotel

  • 392 reviews 9/10 Location
  • 558 reviews 8.1/10 Room
  • 898 reviews 9.4/10 Service
  • 9 reviews 6.7/10 WiFi
  • 286 reviews 9.1/10 Breakfast
  • 284 reviews 8.4/10 Wellness Area
  • 280 reviews 9.6/10 Vibe
  • 242 reviews 8.5/10 Food

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