Balthazar Hotel&Spa Rennes-MGallery 5 stars

The room could have been cleaner. More amenities would have been great. The room service was tasty but a bit cold.

Beautiful hotel, very good location nice staff and excellent breakfast. Fare pricing. Congrats!

A very excellent hotel with first class staff. Check access by road before attempting to "arrive" I have no hesitation in recommending this hotel. The restaurant is first class - historic food! ''''''

This Fourth time staying here , as always I leave with a smile, I look forward to coming back, I have Stayed in many hotel and Balthazar Hotel & Spa Rennes-MGallery is one of my favorite.

Room was very nice except it would not cool off and the comforter was the only covering on the bed. Once you removed the inside of that, you had the semblance of just a sheet and that worked. Also, the knobs to the hot and cold water at the sinks are not arthritis friendly. They are very smooth and difficult to grip for old hands.

a great stay

We had a wonderful time in Rennes. The hotel was clean and had a great location. It was very intimate and lovely. The staff was wonderful and really helpful. The only cons were the room was small (but not unusual for a city center) and the reading lights were not helpful as they were blocked by the curved headboard. Otherwise, a really nice hotel.

We stayed at the Balthazar for three nights.The staff was extremely helpful to make our stay perfect. They went out of their way to get us a table at a star restaurant. The room we stayed in was well appointed.The restaurant was also very good,nice service. The location is close to shopping and sightseeing. Would recommend to everyone

The bed was quite comfortable but having a toilet with no sink and no bidet around the corner and 10-15 steps away from the sink and shower bathroom is nasty and would be a reason to stay somewhere else. It’s also not hygienic.

Stayed for 4 nights in August and was looked after superbly. From arriving to departing the staff were so helpful - nothing was too much trouble; particular thanks to Richard (front desk) and the concierge guys who parked the car every day! The modern, spacious & well appointed bedroom and a restaurant that we had to eat in twice, coupled with the relaxing spa made our stay in Rennes truly special - we look forward to returning soon!

room too dark and too noisy, insufficient lightening in the room, no adequate space for clothes or luggage; breakfast buffet not up to standard for a hotel with this price point and aspiration; staff totally overwhelmed by number of guests waiting for breakfast, not possible to have hot/boiling water to make tea; overall ambience of hotel focused on design but totally lacks focus on making guests comfortable.

We loved this hotel. We were a bit worried driving down the street which seems to be for buses only but for €20 the hotel does valet parking and they whisk your car away then return it precisely when you want to leave. That was the first great service. The reception staff were lovely and what I liked best was that if you speak a little French, even if it is badly, they will respond in French which makes you feel proud of trying. If your understanding fails, they do speak other languages perfectly. The hallway is welcoming with a comfortable cafe feel and a bar. It makes the hotel feel cosy when you enter. There is also a small but enticing courtyard outside in the centre. Perfect for sharing a glass of wine with a friend. The superior room on the fourth floor was not big but what we loved was the attention to detail. The curtains are blackout and sound absorbing, the air conditioning was very quiet, the bed had very soft linen with a duvet that was neither heavy or light, there were many plug sockets, the shower was very large and modern, the toilet was in a separate room andyou don’t have to checkout until midday. We slept so soundly my husband felt drugged. It was the best night’s sleep we have had in a hotel. Breakfast was also a delight. The dining area is long and narrow but again, despite there being lots of customers, the noise is absorbed and it was easy to talk to your SO. The wait staff were lovely and made you feel like your enjoyment was a priority to them Very rare to find these days. It was a very generous breakfast with eggs, bacon, pancakes etc made to order and a great selection of fresh croissants, bread, fruit etc. Nothing felt processed or cheap. The bacon was good, the orange juice was fresh, the pastries were delicious. We also discovered that we could book to use the spa facilities for an hour for free. We decided to do that just before leaving on the Sunday and it was so relaxing. The area is small but their booking policy means there are only 8 people in at a time and because there is the experience shower, the steamy hammam, the dry sauna and the pool with several jet areas, it feels intimate and private. We tried each part and it was very relaxing. The changing rooms meant I could shower, dry hair and dress in comfort before leaving the hotel. I would have booked a treatment had I known how nice the spa was. Position wise, the hotel is right next to the pedestrianised old town. We walked straight up the street to the parliament building, turned left and wandered the maze of 15th century timbered buildings, beautiful boutique clothes shops and numerous cafes, restaurants and bars. Rennes was a pleasant surprise and the Balthazar Hotel even more so. We are planning a future weekend there soon. It is not often I wish to return to a particular hotel but I really liked this one.

When we made our reservation we booked a superior room with a patio view. When we checked into our room we were looking out at other buildings and queried this. We were advised that this was a patio room! The patio was four floors below us and we could see it by leaning out the window. This description was not accurate and these rooms should not be described as such. Otherwise our stay was very pleasant and comfortable. In the main the staff were excellent and the location is superb for visiting Rennes.

It was excellent. Hotel was spotless and your staff were exceptional.

From the time we stepped into the lobby until we left after 9-10 days of stay, it was the best customer service covering 360 degrees. Each member of your staff is mannerly, graceful & caring. The greetings and gentle smiles on their faces made our time in Bretagne wonderful. Daily water bottles and evening sweet treats were icing on the cake. We felt like home. Your hotel and people in Bretagne are exceptionally great.