Mama Shelter Rennes 4 stars

Customer review rating (ALL Rating) 4.5/5 694 reviews

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Description

Hotel extras

  • 119 rooms, offering home-from-home comfort plus individual design.

  • Original design

  • Local and homemade cuisine

  • Rooftop with stunning views

  • Wellness area

Our accommodation(s)

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Hotel location

Mama Shelter Rennes

3 Place de la Trinite
35000 RENNES
France

GPS:48.112576, -1.683163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  694 reviews

Customer review rating 3.5/5

Sunny B. Business - Confirmed reviews ALL

I genuinely loved so much about this hotel—the ambiance is fantastic, the decor is fun and thoughtfully done, and the bed was incredibly comfortable. It’s a place I wanted to love. However, the experience fell apart in a very basic and frustrating way. After an eight-hour train journey, I checked in, went to take a shower, and realized there was no conditioner—at all. Not in the room, not available upon request, nothing. I understand the environmental rationale that is often given, but at a certain point, it feels less like sustainability and more like a lack of consideration for guests. Hair care is not a luxury—it’s a basic expectation for many travelers. Being told (implicitly or explicitly) to go out and buy a full bottle after a long travel day is simply not reasonable. What makes this more disappointing is that it reflects a gap in thinking about who the customer is. Many guests—especially women or anyone with longer or textured hair—rely on conditioner as a standard amenity. Not providing it, and not even offering it at the front desk, sends a message about whose comfort is being prioritized. It’s frustrating because the hotel gets so many things right. But this is a fundamental miss. Unfortunately, it’s enough that I wouldn’t return, because comfort during travel includes the basics—and this didn’t meet that standard.

Customer review rating 4.5/5

Lance P. Business - Confirmed reviews ALL

Very happy with the hotel, clean and great rooms.

Hello, thanks for the note—it’s really boosted the team’s morale! Come back whenever you like—MAMA is your home away from home! MAMA LOVES YOU!

Customer review rating 2.5/5

Terence B. Couples - Confirmed reviews ALL

Thought the restaurant was more like a karaoke bar. No where to have a quite meal

Hello Terence, thank you for taking the time to leave a review following your stay at Mama Shelter Rennes. We are sorry that your experience was mixed. Please note that on Friday and Saturday evenings, we transform into a festive restaurant, hence the new sound system. We wish you a wonderful day, MAMA LOVES YOU!

Customer review rating 5.0/5

Roger G. Business - Confirmed reviews ALL

Great location - vibrant hotel - well catered for sleeping and for conference facilities - great food too

Hello Roger, thank you so much for this wonderful review! Our Mama's Gang can't wait to see you again ❤️ MAMA LOVES YOU !

Customer review rating 4.5/5

Franck V. Business - Confirmed reviews ALL

RAS TOP

Hello Franck, merci d’avoir pris le temps de laisser un avis suite à votre expérience au Mama Shelter Rennes. 😊 Revenez quand vous le souhaitez, vous êtes ici chez vous ! MAMA ❤️YOU !

Other web-users rate our hotel

  • 508 reviews 9/10 Location
  • 755 reviews 7.2/10 Room
  • 903 reviews 8.4/10 Service
  • 8 reviews 5.6/10 WiFi
  • 487 reviews 9.5/10 Vibe
  • 466 reviews 7.5/10 Food
  • 364 reviews 8.2/10 Comfort
  • 325 reviews 8.8/10 Amenities

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