Mercure Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 854 reviews

Hotel extras

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

We offer a variety of room categories to suit your needs: the Standard Room, Privilege Room, or Suite, with an extensive range of services.

Hotel location

Mercure Rennes Centre Gare Hotel

1 rue du Capitaine Maignan
35000 RENNES
France

GPS:48.104336, -1.678371

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

L' Excalibur

The bar is on the first floor and reserved for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  854 reviews

TripAdvisor Rating  3.5/5  604 reviews

Certificate of excellence 2022

Well located but rooms and bathroom old fashioned

Customer review rating 2.5/5

L. Families - Confirmed reviews ALL

Hotel is well located but rooms and the bathroom really need to be refurbished (too old fashioned). Access to the public parking (only available parking nearby) is not easy with suitcases (stairs) and rather squalid.

Dear ROBERTA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Excellent stay

Customer review rating 5.0/5

Kim, J. Friends - Confirmed reviews ALL

The hotel was easy to find and great, central location. We received a nice friendly welcome with reception staff who spoke English. Our room was spacious and the beds were very comfortable. The bathroom was roomy and the shower pressure was excellent. It also had the best hairdryer I’ve come across in a hotel! Breakfast was excellent too, a great selection of hot and cold items together with a good selection of fruit juices. The coffee machine was also good using freshly ground coffee beans. Definitely a place to put on the return another time list.

Dear KIM P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Good location

Customer review rating 3.0/5

Lee R. Business - Confirmed reviews ALL

Hotel a little out dated. Rooms confortable. Breakfast very expensive and poor quality.

Dear LEE R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Excellent

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Hôtel parfait !personnel adorable

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rennes Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Good Hospitality

Customer review rating 4.5/5

Mina Business - Confirmed reviews ALL

Staff are very keen to make you feel at home.

Dear MINA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 234 reviews 8.6/10 Location
  • 387 reviews 5.8/10 Room
  • 550 reviews 9.3/10 Service
  • 5 reviews 10/10 WiFi
  • 164 reviews 8.6/10 Breakfast
  • 153 reviews 7.9/10 Food
  • 153 reviews 2.8/10 Vibe
  • 132 reviews 5.7/10 Cleanliness

Powered by Trustyou

All our hotels in Rennes