Mercure Rennes Centre Gare Hotel

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Mercure Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 692 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Rennes Centre Gare Hotel

1 rue du Capitaine Maignan
35000 RENNES
France

  • METRO:  Ligne A / Charles De Gaulle 0.1 km

  • By plane

    RENNES SAINT-JACQUES At 6km / 3.73 miles

GPS:48.104336, -1.678371

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

L' Excalibur

The bar is on the first floor and reserved for hotel guests.

Our accommodation(s)

We offer a variety of room categories to suit your needs: the Standard Room, Privilege Room, or Suite, with an extensive range of services.

Our guest reviews

Our guest reviews for
Mercure Rennes Centre Gare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  692 reviews

TripAdvisor Rating  4.0/5  586 reviews

Certificate of excellence 2022

Location

Customer review rating 3.0/5

Mosheera A. Business - Confirmed reviews ALL

Not pleasent , first of all pic is different than what is there , no cofffe machine in the room and after asking i had been advised that my room is low rated as it is for business , no shower caps no slippers there was spider in the room and i asked the reception they told me kill it with your shoes

Good location but hard mattress

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The bed mattress was hard and not as comfortable as my stay at the Ibis in Vitre the previous evening, also I had to wait at breakfast for a few minutes with a hot plate of food for a table to be cleared and set.

Very good location and friendly staff, especially Naeomi from the front desk.

Customer review rating 4.0/5

Khalid R. Business - Confirmed reviews ALL

Hotel needs some renovations give the price range, but other than that, the stay was quite good and satisfactory.

Dear KHALID R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback and especially to Noémie. I will share your comments with our team. We also note what we could improve for your future stays with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Customer review rating 5.0/5

Alexandre H. Families - Confirmed reviews ALL

Nice staff

Very dated rooms, good location

Customer review rating 2.5/5

Alexandra S. Families - Confirmed reviews ALL

Definitely needs to be upgraded!

Well located, fantastic breakfast and good service.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

All good except the refrigerator was not working. It wasn’t cold.

Friendly Staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The staff was very friendly and the hotel clean. Unfortunately, the rooms are a bit outdated, the windows small and the breakfast room crowded. After a renovation the hotel will for sure live up to it's four star rating again.

Good hotel & location, Friendly Staff.

Customer review rating 3.5/5

Stuart T. Friends - Confirmed reviews ALL

A one night stay in twin rooms but once in the allocated room found it was a double so had to go back to reception and change rooms which took a while. Apart from this the staff were very friendly and good. Location is good for the train station and city centre.

Good stay ! I recommend this hotel !!

Customer review rating 4.5/5

Lionel Z. Business - Confirmed reviews ALL

Perfect !

Decent

Customer review rating 3.5/5

Owen Solo - Confirmed reviews ALL

Hotel was reasonably priced, breakfast good - ease of access to the city centre was useful. I would say the hotel was looking a little tired and dated for a 4-star hotel, a refurb of the bathroom in my room was probably needed.

A good clean hotel.

Customer review rating 4.0/5

John P. Couples - Confirmed reviews ALL

Staff are very friendly and helpful, the bar was closed and there appears to be no breakfast facilities.

Dear Mr p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We actually do serve a breakfast buffet from 6:30 to 10 everyday and hope you can give it a try next time you're in the city! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Rernnes Centre Gare team

Safe stay

Customer review rating 4.0/5

Alexander Business - Confirmed reviews ALL

Well located, friendly staff, some services unavailable due to covid19

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Location ok

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Really too expensive for what it was. The room and the hotel are not worth the price.

Dear ANNE T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The price was due to trade We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Very good hotel

TripAdvisor rating 5.0/5

awobadejo Families - TripAdvisor review

Great city centre location, close to all needs. Free overnight parking, helpful staff. Getting a bit old now but very well maintained. Would stay again anytime. Makeshift amusement park at the bus a Nd train station was fun for the family

We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert

Average, needs a clean

TripAdvisor rating 3.0/5

LightPacker544003 Families - TripAdvisor review

Air conditioning didn't cool the room down as we wanted to. There was lots of dust around the inlet to the air conditioning fan grill which made me feel dirty in the room Room size was good with a fridge and a clean bathroom. happy with the location and the parking facilities

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. We very much appreciate your comments regarding to the good location of our hotel and the comfort of our rooms. However, I am sorry about the air-conditionning on your room; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2 nights stay at Mercure Rennes station

TripAdvisor rating 3.0/5

Alain F Couples - TripAdvisor review

Mixed opinion due to a) difficulties at find the right temperature in the bedroom, b) no bathroom with walk in shower in the hotel, c) friendly personnel however unsure about the details (actually bar was reported to be close on Friday night, we asked confirmation during check-in and response was "I don't know"), d) limited choice for the breakfast especially on Saturday morning). On the positive side, bedroom and bathroom spacious, hotel well located at walking distance from the central rail station (we came by train) and also to go to city center, small shopping center in the hotel back yard.

Dear Alain, We very much appreciate your positive comments regarding to the good location of our hotel, our friendly staff, and the confort of your room. I will share your comments with our team because I am sure that this feedback will serve as an encouragement to all of us. However, I am sorry about heating problems in your room : please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

Handy for the railway station

TripAdvisor rating 4.0/5

Lyn700 Business - TripAdvisor review

The staff were very efficient and extremely helpful The Bed was too hard for us Area not very nice but handy for the railway station Rooms good size and very clean, nice bathroom Unable to get a drink in the bar after 10 oclock

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1249-gm@accor.com

Very convenient location

TripAdvisor rating 5.0/5

Pominfrance Couples - TripAdvisor review

Superb location, with a large car park underneath the hotel. Very easy access to shopping centre, concert hall and the metro is only a minutes walk away. Town Centre an easy walk or only 1 or 2 stops away on the metro, depending which area you require. Hotel staff were effecient and the hotel more than matched our needs for a short stay.

Hotel Mercure Rennes Centre gare

TripAdvisor rating 5.0/5

79athens Families - TripAdvisor review

Staff are nice. Room is big and clean. Breakfast is fabulous. Location is also very good. There is a commercial centre nearby. Restaurants and supermarket are just within a 3 minute walk. Certainly will come back if opportunities arise.

Ideal base for exploring eastern part of Brittany and Rennes

TripAdvisor rating 4.0/5

s d Families - TripAdvisor review

We stayed five nights in this hotel which we wanted to use as our 'base camp' for daily excursions to well-known places in the eastern portion of Brittany and parts of Normandy. The hotel turned out to be an ideal place to do this, as in our case we did most of our travel by train and the SNCF train station is three minutes from the hotel. The hotel is also good for exploring the trendy rue Vaisselot area of Rennes and further north the historic town centre, including the magnificent Parlement de Rennes. We had a twin bed double room with a very sizeable flat screen TV set and amenities that typically come with a Mercure hotel. We used the free coffee in the room every morning and the room service diligently replenished the supply of instant coffee. Even though the hotel has likely more than 100 rooms (it has six upper floors), we found it a very quiet place, and this also in spite of the proximity of a shopping centre with cinema. We thoroughly enjoyed our stay in this hotel and will definitely consider returning there if we return to Brittany (which is also very likely - we had a whale of time exploring this part of France, together with neighbouring Normandy where we traced ancestry of family members who came to New France in 1671.

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