Mercure Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 787 reviews

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Mercure Rennes Centre Gare Hotel - Image 1
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Mercure Rennes Centre Gare Hotel - Image 3
Mercure Rennes Centre Gare Hotel - Image 4
1 rue du Capitaine Maignan, 35000 RENNES, France

Description

Hotel extras

  • Colombier parking garage is just 10 meters away on foot

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with 1 large bed

Photo out of - Privilege Room with 1 large bed

Treat yourself to a stay in our Privilege Room, which comes with exclusive upscale Mercure bedding, a smartphone docking station, Nespresso machine, a wide range of TV channels and a safe. Free minibar and WIFI.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Comfortable room with twin beds. Soundproofed and air conditioned, it features tea and coffee making facilities, a mini fridge, free WIFI, a wide range of TV channels and a safe with sufficient space for your laptop. Bathroom with bathtub.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

For those special moments, you'll love our 431 sq. ft. (40 m²) Suite with its king-size bed and private lounge. Featuring 2 flat-screen TVs, a smartphone docking station, Nespresso machine, daily newspapers, bathrobes and safe. Free minibar and WIFI.

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Rennes Centre Gare Hotel

1 rue du Capitaine Maignan
35000 RENNES
France

GPS:48.104336, -1.678371

Telephone
Fax +33 2 99 29 54 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 142 rooms
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • 142 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge

Business

10 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Sports and leisure

Gym

  • Nearby

Bowling

  • Nearby
  • Near the property
  • Outdoor parking
  • Public
  • 788 parking spaces
  • Max Limited Height: 1.85 m / 9.84 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking

Accessibility

  • Elevators

L EXCALIBUR

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Board games

The bar is on the first floor and reserved for hotel guests.

Start the day with a delicious buffet breakfast starting at 6:30 am. Several types of bread and Breton specialties are on offer. If you prefer, you can order the continental breakfast in your room or enjoy an Express breakfast at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  787 reviews

Customer review rating 1.5/5

Christopher W. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback, especially on the breakfast and service which we would make sure to improve. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are deeply sorry that you felt it was below your standard and expectations. Sincerely, The Mercure Rennes Centre Gare's team

Customer review rating 5.0/5

Joel F. Families - Confirmed reviews ALL

Dear JOEL F., We very much appreciate your comments regarding your family stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Rennes Centre Gare's team

Customer review rating 4.0/5

Ignace V. G. Business - Confirmed reviews ALL

Dear Mr. V. G. Thank you for the review of our hotel! We are glad that you enjoyed your stay and our welcoming staff. We hope to welcome you again soon. Sincerely, The Mercure Rennes Centre Gare's team.

Customer review rating 5.0/5

Michael M. Business - Confirmed reviews ALL

Dear Michael M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. We are delighted that you enjoyed your stay and the hotel's location as well as our multilingual staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front-desk team

Customer review rating 3.5/5

Peter M. J. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback, especially on the breakfast and service which we would make sure to improve. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are deeply sorry that you felt it was below your standard and expectations. Sincerely, The Mercure Rennes Centre Gare's team

Customer review rating 5.0/5

Joel F. Families - Confirmed reviews ALL

They went above and beyond. I asked only for a bottle warmer, but they also added the baby crib which was great for my baby to relax the night.

Dear JOEL F., We very much appreciate your comments regarding your family stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Rennes Centre Gare's team

Customer review rating 4.0/5

Ignace V. G. Business - Confirmed reviews ALL

Great service. Very friendly staff.

Dear Mr. V. G. Thank you for the review of our hotel! We are glad that you enjoyed your stay and our welcoming staff. We hope to welcome you again soon. Sincerely, The Mercure Rennes Centre Gare's team.

Customer review rating 5.0/5

Michael M. Business - Confirmed reviews ALL

I stayed four nights for a conference at the university. The best part of the stay was the staff. They were always friendly and very helpful and I heard them speaking four languages. This makes a difference when one doesn't speak the local language. The accommodations were comfortable and the location excellent.

Dear Michael M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. We are delighted that you enjoyed your stay and the hotel's location as well as our multilingual staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front-desk team

Customer review rating 3.5/5

Peter M. J. Business - Confirmed reviews ALL

The bathroom was outdated, but clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Christine D. Friends - Confirmed reviews ALL

Room okay. Breakfast not worth the money, mainly cold cheeses and ham. Cooked breakfast poor.

Dear Christine D., Thank you for your feedback regarding your recent stay. We are pleased to hear you found your stay comfortable. However, we regret that our breakfast did not meet your expectations. Your comments will be considered in our ongoing efforts to enhance our offerings. Best regards, Hôtel Mercure Rennes Centre Gare

Customer review rating 4.0/5

Yann L. Business - Confirmed reviews ALL

SILENCIEUX C TOP

Bonjour Yann L., Nous vous remercions pour vos commentaires positifs concernant l'emplacement et le calme de notre établissement. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Hôtel Mercure Rennes Centre Gare

Customer review rating 3.5/5

William F. Business - Confirmed reviews ALL

R.A.S

Monsieur F., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. L'équipe du Mercure Rennes Centre Gare

Customer review rating 3.0/5

Damien B. Business - Confirmed reviews ALL

Very old room. Not a 4 stars hotel at all.

Dear Damien B., Thank you for your feedback regarding your recent stay. We regret that the condition of your room did not meet your expectations for our establishment. Your comments are valuable to us as we continually strive to enhance our guests' experience. Goodbye, Hôtel Mercure Rennes Centre Gare

Customer review rating 4.5/5

Yohann L. Business - Confirmed reviews ALL

Every thing was excellent. But the elevator next to my room was to noise on the early morning

Dear Mr. L., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found everything to be excellent. However, we regret that the proximity of the elevator caused you some disturbance in the early morning. Best regards, Hôtel Mercure Rennes Centre Gare

Customer review rating 0.5/5

Frederic M. Couples - Confirmed reviews ALL

Hi, Awful introduction at the concierge desk. Our warmful hello seemed like a bothering gesture as we received a heads down from the 3 ladies at the desk.

Monsieur M., Merci pour votre retour. Nous sommes désolés d'apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Toutefois, nous souhaitons préciser que l'équipe de réception a bien accueilli tous nos clients, y compris vous, avec professionnalisme et courtoisie. Les trois membres du personnel présents ont fourni toutes les informations nécessaires pour garantir le bon déroulement de votre séjour, et nous avons l'habitude de recevoir des commentaires positifs concernant leur accueil chaleureux et leur disponibilité. Notre hôtel est reconnu pour son service de qualité et pour un personnel toujours très aimable et professionnel, qui met un point d’honneur à offrir une expérience agréable à chaque client. Il est donc regrettable que vous ayez eu une impression différente de notre service à cet égard. En ce qui concerne les autres points mentionnés, comme les serviettes et le renouvellement des produits, nous nous excusons pour les erreurs isolées que vous avez rencontrées. Nous prenons bien note de vos remarques et nous allons veiller à ce que ces éléments soient scrupuleusement pris en charge afin d'éviter toute situation similaire à l'avenir. Cordialement L'équipe du Mercure Rennes Centre Gare

Customer review rating 5.0/5

Voon L. Friends - Confirmed reviews ALL

Good service

Bonsoir, Un grand merci pour votre excellente note ! Toute notre équipe est ravie que votre séjour se soit si bien passé. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. L'équipe du Mercure Rennes Centre Gare

Customer review rating 4.5/5

Isabelle D. M. Business - Confirmed reviews ALL

agréable

Madame D. M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rennes Centre Gare. Merci pour votre message. Nous sommes ravis que vous ayez passé un séjour agréable. Au plaisir de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. L'équipe du Mercure Rennes Centre Gare

Customer review rating 3.5/5

David A. Business - Confirmed reviews ALL

2 bouteilles au lieux de 3; pas mises au frais; literie correcte

Monsieur A., Nous vous remercions d'avoir pris le temps de nous laisser un avis suite à votre séjour. Pour information, une seule bouteille d’eau est normalement prévue en chambre. Nous vous présentons toutefois nos excuses si cela n’a pas été clair. Concernant le fait qu’elles n’étaient pas mises au frais, nous prenons bonne note de votre remarque. Nous sommes ravis que la literie ait été à votre convenance. Bien cordialement, L'équipe du Mercure Rennes Centre Gare

Customer review rating 0.5/5

Benjamin L. Business - Confirmed reviews ALL

canicule et la clim ne fonctionne pas, hotel tres vieillissant. l'accueil a été correct

Monsieur L., Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience. Nous sommes sincèrement désolés que la climatisation n’ait pas fonctionné durant la canicule, ce qui a pu rendre votre séjour moins agréable. Nous comprenons à quel point le confort est important, surtout en période de forte chaleur. Nous sommes cependant heureux de savoir que l’accueil a répondu à vos attentes. Votre retour est précieux et nous aide à mieux comprendre les points à améliorer pour offrir un meilleur service à nos clients. Nous espérons avoir l’opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante. Cordialement, L’équipe de l’hôtel

Other web-users rate our hotel

  • 236 reviews 7.6/10 Location
  • 381 reviews 6/10 Room
  • 669 reviews 9.5/10 Service
  • 198 reviews 7.9/10 Breakfast
  • 193 reviews 8.9/10 Food
  • 187 reviews 6/10 Comfort
  • 171 reviews 4/10 Vibe
  • 99 reviews 6/10 Cleanliness

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