Mercure Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 842 reviews

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Mercure Rennes Centre Gare Hotel - Image 1
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Mercure Rennes Centre Gare Hotel - Image 3
Mercure Rennes Centre Gare Hotel - Image 4
1 rue du Capitaine Maignan, 35000 RENNES, France

Description

Hotel extras

  • Charles de Gaulle car park 219 yds away, Colombier car park under constr.

Our accommodation(s)

Hotel location

Mercure Rennes Centre Gare Hotel

1 rue du Capitaine Maignan
35000 RENNES
France

GPS:48.104336, -1.678371

Telephone
Fax +33 2 99 29 54 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

L' Excalibur

The bar is on the first floor and reserved for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  842 reviews

TripAdvisor Rating  3.5/5  624 reviews

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Very bad experience, the room not well maintained, towels are very old , odeurs …,

Dear AZIZ C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Excellent hotel and staff

Customer review rating 5.0/5

Patrick Couples - Confirmed reviews ALL

You really feel welcome Good breakfast with a huge choice of ingredients

Dear PATRICK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Stay was uncomfortable and not up to standard of similar hotels.

Customer review rating 1.5/5

Dissatisfied G. Couples - Confirmed reviews ALL

Hotel fails to provide adequate bathroom supplies and towels are smelly and worn out. Bathroom tiles are unclean and grout are missing or black with grime in certain areas. Room also has a mildew smell. No USB plugs and no iron or Ironing Board. Hotel is outdated and surrounding area felt rundown and unsafe.

Dear LINDA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

we arrived late as planned following time at the Olympics in Paris

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Very tired hotel

Customer review rating 2.0/5

Julie G. Families - Confirmed reviews ALL

Our room was dated and well worn. There were damaged tiles in the bathroom which had been painted over, the mirror was almost damaged in the middle making it difficult to use. There were stains on the carpet.

Dear JULIE G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

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Other web-users rate our hotel

  • 252 reviews 8.3/10 Location
  • 385 reviews 6/10 Room
  • 628 reviews 9.7/10 Service
  • 6 reviews 8/10 WiFi
  • 209 reviews 9.4/10 Food
  • 191 reviews 7.7/10 Comfort
  • 174 reviews 8.7/10 Breakfast
  • 151 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.