Mercure Rennes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 843 reviews

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Mercure Rennes Centre Gare Hotel - Image 1
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Mercure Rennes Centre Gare Hotel - Image 3
Mercure Rennes Centre Gare Hotel - Image 4
1 rue du Capitaine Maignan, 35000 RENNES, France

Description

Hotel extras

  • Charles de Gaulle car park 219 yds away, Colombier car park under constr.

Our accommodation(s)

Hotel location

Mercure Rennes Centre Gare Hotel

1 rue du Capitaine Maignan
35000 RENNES
France

GPS:48.104336, -1.678371

Telephone
Fax +33 2 99 29 54 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

L' Excalibur

The bar is on the first floor and reserved for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  843 reviews

TripAdvisor Rating  3.5/5  627 reviews

Conveniently Near the Train Station and Metro station

Customer review rating 4.0/5

Abderrahim Business - Confirmed reviews ALL

The stay was pleasant, with welcoming staff and a good breakfast. The standard room felt a bit outdated, and while the neighborhood wasn't the best, there was a mall just across the street.

Great hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well placed, good breakfast, very nice staff, very clean. Some room appliances a little dated but nothing annoying

Madame, Nous vous remercions pour l'avis positif que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Very bad experience, the room not well maintained, towels are very old , odeurs …,

Dear AZIZ C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Excellent hotel and staff

Customer review rating 5.0/5

Patrick Couples - Confirmed reviews ALL

You really feel welcome Good breakfast with a huge choice of ingredients

Dear PATRICK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

Stay was uncomfortable and not up to standard of similar hotels.

Customer review rating 1.5/5

Dissatisfied G. Couples - Confirmed reviews ALL

Hotel fails to provide adequate bathroom supplies and towels are smelly and worn out. Bathroom tiles are unclean and grout are missing or black with grime in certain areas. Room also has a mildew smell. No USB plugs and no iron or Ironing Board. Hotel is outdated and surrounding area felt rundown and unsafe.

Dear LINDA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Téléphone direct : 02 99 29 73 73 Fax : 02 99 29 54 00 e-mail : h1…

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Other web-users rate our hotel

  • 264 reviews 8/10 Location
  • 393 reviews 6.7/10 Room
  • 666 reviews 9.8/10 Service
  • 6 reviews 8.3/10 WiFi
  • 220 reviews 9.3/10 Food
  • 195 reviews 8.4/10 Comfort
  • 183 reviews 9/10 Breakfast
  • 153 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.