Some staff were amazingly helpful but others were less than kind. The air conditioning would not coo the room, was told to open the window, which resulted in loss of sleep every night due to road, traffic and work noise.

The room and breakfast were great, and service was good. It took around 2 minutes to reach the hotel from the train station, and around 20 minutes to walk from the hotel to the Couvent des Jacobins congress center. I had some issues communicating with restaurant room service in English, but I did get what I ordered in the end and they apologized with a free glass of wine. (For next time, I need to try to learn some basic French). The hotel has a good price/quality ratio and is a very safe choice for e.g. congress participants. Recommended!

Well located for both town and rail station. Nice buffet breakfast. Comfortable room.

Good place. Well located.

My husband and I stayed at the Novotel for our honeymoon in Rennes, and spent 3 lovely evenings there together before heading south for our week in the sun! Our stay was so pleasant that we even thought about extending out visit in Rennes for another few days just to stay at this spot. The staff was extremely helpful, respectful, and kind. The food as often is in a Novotel good, and we were particularly impressed by the few choice wines we tried. We used the Spa every day (pool, jacuzzi, sauna) and enjoyed access to the massages as well. The only inconvenience was the jaccuzzi was in need of repair. After our stay we decided we will absolutely return to Rennes and when we do, its to this lovely spot. A weekend away is more than a holiday when the treatment of all the details of a stay, breakfast, to dinner, room service, messages and general hospitality and excellent training of the staff endure and added greatly to our little stay in Rennes! Thank you !

The room temperature was too hot, and the control in the room did not make any change. Slept with the window open is not environmentally friendly, and the noise outside made its part too. Overall, not a very pleasant stay.

Parking space should be better indicated on arrival. No restaurant during Christmas

i'm globally satisfied. Just a remark, as the room was already payed in advance, we refused to provide a credit card as a guarantee during the check-in, by definition, there's absolutely nothing to guarantee. Maybe a smart water bottle ? The 'risk' for Accor does not justify the fact to collect a credit card.

Conveniently located near the train station and within walking distance of the city center, this is a fine hotel. The rooms were comfortable and clean.

Nice size room that was well presented, very friendly staff and convenient location for town and the station. The car park is a bit tight though!

Clean, convienient and friendly. Well apppointed room and deespite being in the middle of town it was quiet and easy to get good nights sleep. Staff were all helpful anbd pleasant. I would certainly recomend this hotel and use for future visits to the area. Car park entrance could be slightly better signposted.

This hotel is central in Rennes and within walking distance of all what is to see and do in Rennes. It's a pure business hotel with very little charm and nice decoration. SPA and pool are in the basement. Parking is convenient but expensive but no other better option exist nearby. 1st room smell tobacco but we got a remplacement room on the stop and an upgrade.

Fine, but swimming pool wasn't available and the jacuzzi wasn't working properly - which was the main reason why we booked this more expensive hotel. Unable to access internet. Good location and close to the metro.

The room and the bed were quite confortable. However the washing basin was blocked and the water drainage was extremely slow. They had also forgotten glasses in the bathroom. We needed parking for our automobile and we picked this hotel based on the information on existing paying parking at the hotel. Public parking was not an option for us and we had expressed that in the booking. But when we arrived at dinner time there was no available parking space. After negotiation we were allowed to use a reserved parking space. We had dinner at the hotel and remarkebly the waiter could not give any information about some of the components of the menu of the day (that was handwritten with spelling mistakes). The soup was presented as a gaspacho, but in fact it was a very waterly water melon soup that was extremely sweet. The rest of the meal was also disapointing. The ambiance at breakfast was stressful and the buffet area become too crowded. The waiter used a lot of cleaning spray when cleaning the tables, and the spray had a very strong smell and could potentially cause allergy or an asthma attack. We finished the breakfast as quickly as we could.

very friendly helpful staff, made us feel very welcome from theminute we walked in. rooms very comfortable with all that you need. Nice buffet breakfast.would definitly stay again. Spa looked nice.. we di not leave enough time to use it. good location city centre walking distance.