Mercure Rennes Centre Parlement Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,322 reviews

Mercure Rennes Centre Parlement Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Fully renovated, modern and spacious rooms.

  • 2 new meeting rooms created in 2016

  • Large, fully renovated and welcoming open living space

  • Fitness Room

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Rennes Centre Parlement Hotel

1 rue Paul Louis Courier
35000 RENNES
France

GPS:48.109072, -1.677293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,322 reviews

TripAdvisor Rating  4.0/5  887 reviews

Certificate of excellence 2023

Excellent location and breakfast.

Customer review rating 5.0/5

Cristian Couples - Confirmed reviews ALL

The reception has been very kindly and professional.

Dear Marius C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Parlement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Mercure Rennes Centre Parlement

Well located but need more care

Customer review rating 2.5/5

Mda Business - Confirmed reviews ALL

Well located but flooded underground parking without any warning and prevention for coming customer by car. I reported the issue with the staff and response is " this is common and even this time not that much" I had to soak my shoes and luggage in the pool of stagnent water our of my car which is not acceptable for a hotel with this rating.

Dear DAMIEN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Parlement. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Mercure Rennes Centre Parlement

Good but dated

Customer review rating 3.5/5

Timothy Business - Confirmed reviews ALL

Room was clean , no bacon @ breakfast, and no soja yoghurt. Hotel is dated needs upgrade.

Dear TIMOTHY D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Centre Parlement. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Joubert Directeur Mercure Rennes Centre Parlement

Very good location and friendly service

Customer review rating 4.5/5

Erich44 Families - Confirmed reviews ALL

Very central, close to the historic center, shops and restaurants, as well as public transportation and most sites. The staff was very helpful and friendly. Very good breakfast selection. Highly recommend.

Dear ELEONORE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Centre Parlement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Joubert Directeur Mercure Rennes Centre Parlement

not that bad

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

it was below expectations, in room services aren't available. Even water bottles should be filled by guests themselves.

Mr J., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I would like to add that the water foutain was installed for ecological reasons and clients full up their bottle so that it is a fresh as possible and also so that you can choose sparkling or still, as you prefer. Sincerely, Stéphane Joubert Directeur Mercure Rennes Centre Parlement

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Other web-users rate our hotel

  • 487 reviews 9.2/10 Location
  • 574 reviews 7.3/10 Room
  • 644 reviews 9/10 Service
  • 7 reviews 7.1/10 WiFi
  • 365 reviews 8.8/10 Breakfast
  • 180 reviews 5.7/10 Cleanliness
  • 108 reviews 5.8/10 Vibe
  • 75 reviews 3.3/10 Value

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