ibis Styles Rennes Centre Gare - Nord 3 stars

Customer review rating (ALL Rating) 4.2/5 979 reviews

ibis Styles Rennes Centre Gare - Nord - Image 1
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15 Place de la gare, 35000 RENNES, France

Description

Hotel extras

  • Certified ALLSAFE

  • Facing the train station

  • In the downtown area

  • Private parking

  • Catering available

Our accommodation(s)

Single Bed

Little Single with 1 single bed

  • 1 pers. max
  • 9 m² / 96 sq ft
  • Bedding 1 x Single bed(s)
See availabilities

Hotel location

ibis Styles Rennes Centre Gare - Nord

15 Place de la gare
35000 RENNES
France

GPS:48.104279, -1.671091

Telephone
Fax +33 2 99 30 41 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

We offer a catering formula on site in the form of jars, choose from our starters, main dishes and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  979 reviews

Customer review rating 4.5/5

Paul S. Couples - Confirmed reviews ALL

The hotel is conveniently located next to the train station and a handful of restaurants which made it ideal for our use traveling through Rennes as we could get a good meal, sleep, enjoy breakfast, and then pop over to the station first thing in the morning. The desk staff were helpful and friendly at check-in and check-out. The room was solid standard with a good shower in the bathroom and well soundproofed. The only down side is that the spring mattress on the bed was much more firm than the memory foam mattress we're used to at home. Breakfast in the morning was standard hotel selection of good quality and well presented. Overall, no complaints and a good value. I would definitely stay here again while traveling, especially as this property is not trying to make the hotel your destination, but simply a safe, clean, comfortable place to sleep after being out doing whatever you're actually there to do.

Hello, We thank you for this very beautiful one and for taking the time to share your opinion with us. We are delighted to read that you appreciated the welcome and sympathy of our team as well as the proximity to the train station and downtown Rennes. We will make sure to share your positive feedback with the hotel members. Looking forward to welcoming you again during your next stay in Rennes! See you soon, Agathe, receptionist Ibis Styles Rennes Centre Gare Nord hotel

Customer review rating 4.5/5

Keith M. Solo - Confirmed reviews ALL

So convenient to all transport. Fast efficient check-in. Small room but well laid out. Comfortable bed. Very quiet. I heard almost no noise from neighbours. Very good breakfast with many choices. The only negative was that lift. I was surprised every time it delivered me to the appropriate floor.

Dear Guest, Thank you very much for your detailed feedback. We are delighted that you enjoyed our convenient location, the efficiency of our check-in and quietness of your room, as well as our breakfast selection and friendly team. We also appreciate your comment regarding the lift and sincerely apologize for any inconvenience caused. Your feedback has been shared with our team to ensure improvements are made. We hope to welcome you again very soon. Cordialement, Mègane, Réceptionniste Ibis Styles Rennes Gare Nord

Customer review rating 2.0/5

Martina P. Solo - Confirmed reviews ALL

Room to hot - 25°C! but no heating in the bathroom

Dear Guest, Thank you for sharing your feedback following your stay. We are sorry to hear that the room temperature did not meet your expectations. Please note that our heating system is centrally managed, which can sometimes result in temperature variations between rooms, some being warmer than others. We would like to kindly remind you that our reception team is available at all times, and we would have been more than happy to assist you, either by adjusting the situation as much as possible or by offering you a room change. Your comfort is very important to us, and your feedback helps us improve our services. We hope to have the pleasure of welcoming you again for a more comfortable experience. Kind regards, Mègane, Réceptionniste Hotel Ibis Styles Rennes Gare Nord

Customer review rating 3.0/5

Denbigh U. G. Couples - Confirmed reviews ALL

The room was clean and pleasant smelling, the shower correct and with good hot water and a total of 3 towels each. The desk staff helpful and courteous. Such a pity our otherwise good experience was spoiled by uncaring, sloppy, provision and service in the breakfast room. One in particular needs strong disciplining. The shrug of the shoulders when I enquired about the fresh orange machine, the bland "it was burnt" when I tried to stop her throwing my toast away, the same careless attitude of denial when I said two slots on the 4-slot toaster were not working.

Bonjour, Je vous remercie d'avoir pris le temps de nous faire part de ce retour très détaillé, et pour la précision concernant la machine à jus d'orange. Nous sommes ravis de lire que vous avez apprécié la propreté de votre chambre, le confort de la douche et le professionnalisme de notre personnel de la réception. Nous sommes en revanche désolés d'apprendre que votre expérience dans la salle du petit-déjeuner n'a pas été à la hauteur de vos attentes. Nous prenons bonne note de votre ressenti sur l'attitude de notre équipe. Sachez que nous attachons une grande importance à la qualité du service, quel que soit le moment de la journée. Nous allons faire un point avec l'équipe pour nous assurer que chaque client bénéficie de la meilleure attention possible et que la communication soit claire, même lorsque du matériel est en panne. Concernant les équipements, nous avons bien noté le problème du grille-pain et allons immédiatement vérifier son bon fonctionnement. La sécurité de nos clients est notre priorité absolue, et nous allons sensibiliser l'équipe à l'importance de ce point. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour un séjour qui, nous l'espérons, sera pleinement satisfaisant du début à la fin. Cordialement, Carine Rousselet Directrice

Customer review rating 1.5/5

Carsten M. E. Solo - Confirmed reviews ALL

Tiny expensive room, bad elevator, noisy hall

Bonjour, Je vous remercie d'avoir pris le temps de nous faire part de votre avis. Je suis sincèrement désolé d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Je comprends tout à fait votre frustration concernant la taille de la chambre et le prix. L'état de l'ascenseur et le bruit dans le couloir sont également des problèmes inacceptables, et je vous présente mes excuses pour ces désagréments. Sachez que nous avons des projets de rénovation en cours pour améliorer le confort de nos clients. Nous prenons vos remarques très au sérieux pour nous aider à améliorer nos services. Cordialement, La Direction

Other web-users rate our hotel

  • 337 reviews 9.8/10 Location
  • 468 reviews 4.8/10 Room
  • 388 reviews 9.2/10 Service
  • 6 reviews 2.2/10 WiFi
  • 314 reviews 4.1/10 Comfort
  • 293 reviews 8.9/10 Breakfast
  • 112 reviews 5.6/10 Cleanliness
  • 68 reviews 2.4/10 Amenities

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