Mercure Rennes Place Bretagne Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 277 reviews

Best price
guarantee
Mercure Rennes Place Bretagne Hotel - Image 1
Mercure Rennes Place Bretagne Hotel - Image 2
Mercure Rennes Place Bretagne Hotel - Image 3
Mercure Rennes Place Bretagne Hotel - Image 4
6 rue Lanjuinais, 35000 RENNES, France

Description

Hotel extras

  • Hotel completely renovated in 2019

  • Catering offer available on-site

  • In the heart of the historic center: main tourist sites accessible on foot

  • Electric vehicle charging station available

Our accommodation(s)

Hotel location

Mercure Rennes Place Bretagne Hotel

6 rue Lanjuinais
35000 RENNES
France

GPS:48.109485, -1.682072

Telephone
Fax +33 2 99 73 12 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Served from 6:30 am, our extensive and varied buffet breakfast will give you the perfect start to your day. For a gentler start, breakfast can also be served in your room. And if you are pressed for time, the Express & Co option is available in the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  277 reviews

TripAdvisor Rating  3.8/5  70 reviews

Not impressive.

TripAdvisor rating 3.0/5

mrs m TripAdvisor review

Disappointing. Very basic for a four star. Tiny room (319) and I was woken up at 5am with a really strong smell of baking which was unpleasant. Breakfast was not great. A few Staff nearby chatting who had ignored the fact much of the food had run out so there was a long wait to get this sorted. Very diy with drinks machines etc I’ll not stay here again.

Customer review rating 3.0/5

Linda F. Solo - Confirmed reviews ALL

The room was well equipped but had a strange smell

Hi Linda, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and breakfast. However, we apologize for the odor in your room, as it is not reflective of our standards. Your comments will be reviewed with our team. Best regards, Hôtel Mercure Rennes Place Bretagne

Customer review rating 5.0/5

Jeffrey H. Families - Confirmed reviews ALL

We arrived to find that I had made a terrible error in the booking. I had booked the room for the prior night. The clerk said we had a reservation but it was for last night. He said he would take care of it and gave us a room for the night only charging for the difference. This type of excellent service will definitely bring me back to the Mercure chain. I’ve stayed in this chain years ago in Paris, the service was excellent then and it was again on this stay. Thanks you to the check in clerk.

Dear Sir H., I would like to sincerely thank you for your very positive feedback. I was delighted to assist you upon your arrival and to find a solution for your reservation, so that you could fully enjoy your stay. It is always a real pleasure to be of service and to contribute to ensuring that our guests keep a pleasant memory of their time at Mercure Rennes Centre Place de Bretagne. Your kind words mean a lot to me and encourage me to continue offering the best possible welcome. I truly hope to have the pleasure of welcoming you again very soon. With warm regards, Brewan – Reception Mercure Rennes Centre Place de Bretagne

Customer review rating 4.5/5

Amanda H. Couples - Confirmed reviews ALL

Easy check in, safe bicycle storage, comfy bed, luxurious toiletries, great breakfast, great location.

Thank you very much for your wonderful feedback 🌟! We are delighted that you enjoyed our central location, the comfort of your room, as well as the quality of our breakfast and services, such as the secure bicycle storage. Your satisfaction is our greatest reward, and we would be delighted to welcome you again for another stay in Rennes. ✨ The Mercure Rennes Centre Place de Bretagne Team

Customer review rating 4.5/5

Fergal O. Couples - Confirmed reviews ALL

There was an availability issue with the type of room we had booked, but the hotel did call us on the day to inform us of the problem and we had to take a slightly smaller room. For us not a big deal as it was only one night and we were anyway in holiday mode. On arrival we were informed that the hotel would grant us a complimentary breakfast for the inconvenience - nice touch and good customer service. But it got even better, as on departure the hotel would not charge us for our 2 parking spaces either. A beyond expectations customer service recovery. Aside from that location was top, with lovely restaurants just around the corner. Well done Team Mercure - Brilliant recovery and greatly appreciated.

Thank you so much for sharing your experience with us! We truly appreciate your understanding regarding the room change, and we’re delighted to hear that our team’s efforts to make up for the inconvenience were well received. It’s great to know that you enjoyed the complimentary breakfast and parking, and that our location worked well for your stay. Your kind words about our customer service mean a lot to us and will definitely be shared with the team. We look forward to welcoming you back for another stay – hopefully without any changes next time! Warm regards, The Mercure Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 278 reviews 8.1/10 Location
  • 362 reviews 7.3/10 Room
  • 305 reviews 8.8/10 Service
  • 13 reviews 5.8/10 WiFi
  • 221 reviews 6.4/10 Comfort
  • 161 reviews 7.4/10 Breakfast
  • 107 reviews 6.7/10 Cleanliness
  • 91 reviews 2.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Rennes

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.