ibis São Bernardo Hotel 3 stars

Customer review rating 4.4/5 3,074 reviews

ALLSAFE approved hotel

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Room 1

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ibis São Bernardo
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+ 15 Services

Hotel extras

  • The ibis São Bernardo hotel is 30 minutes from Congonhas Airport

  • 3 minutes from the Bust Station

  • 2 minutes from the bus terminal

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)

Hotel location

ibis São Bernardo

Praca Samuel Sabattini
230
09750700
09750700 são bernardo do campo
brazil

Tel: +551143807210

Fax: (+55)1143807210

Check-in from 12h00

Check out up to 12h00

  • By train

    RODOVIARIA At 1km / 0.62 miles

GPS :-23.692774, -46.55184

Our accommodation(s)

Standard Apartment with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

1 double bed + 1 single armchair

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Regional

The restaurant offers breakfast, lunch and dining options.

BAR 24 HORAS

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Bernardo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,074 reviews

Good Stay

Customer review rating 4.5/5

Carlos R. N. Solo - 28/04/2021 Confirmed reviews ALL

As usual, Ibis offered a good stay. But, even under restrictions because of Covid, cleaning shouldn´t go beyond 2 days.. I mean, I understand the risks and everything else to do not clean the room everyday, but it shouldn´t mean the whole weekend off cleaning. Everything else was fine, as usual.

Dear Carlos, We are so grateful for your evaluation and comments. Your opinion is very important for improvement of our services. The cleaning measure was adopted following the local hygiene and sanitation protocols. There are requests for cleaning in advance and we analyze it on a case-by-case basis. We kindly ask you to let us know during your stay so we can help you whatever necessary. I am at your disposal Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor
Customer review rating 1.5/5

Susana B. Business - 12/03/2021 Confirmed reviews ALL

Horrible.

Querida Susana, Le agradecemos amablemente por tomarse el tiempo para evaluarnos. Lamentamos que su estancia no haya cumplido con sus expectativas. Te podemos asegurar que este no es el estándar y que fue una situación puntual con el retraso en el check in. En cuanto al restaurante, lamentablemente para cada fase de contención de la pandemia, tenemos que adaptarnos a varios nuevos tiempos. No era lo que nos gustaría brindarle, así que le pido que regrese en una nueva oportunidad para una nueva experiencia con nosotros. Atentamente, Caroline Affonso Marcolino Supervisor de experiencia de huéspedes

Nice people, clean rooms

Customer review rating 4.5/5

Anonymous Business - 17/02/2021 Confirmed reviews ALL

Only objection is to the breafest. Not really tasty, guys.

Hi Pavel, We greatly appreciate your rating and comments. Your opinion is very important for the improvement of our services. We are available for whatever is necessary. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Good but you cant connect hdmi to the TV

Customer review rating 4.5/5

Derek D. M. Couples - 05/02/2021 Confirmed reviews ALL

You cant reach the TV Hdmi which leaves you with the only option ,which is watching whatever open tv has to offer at te day and time

Hi Derek, We greatly appreciate your feedback and the time dedicated to comments. The television is positioned like that as a safety standard but we can access HDMI with the help of the maintenance team. When you need, you can ask us :) Regarding the collaborators, they were very happy with your recognition and we were twice as much, thank you very much :) We look forward to your return at a later opportunity. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Well Located

Customer review rating 4.0/5

Luiz S. Business - 01/02/2021 Confirmed reviews ALL

Good located for my business trip

Luiz, Thankful for you review, it was amazing having you with us, thank you for all, we hope see you in more experiences in the city. Have a nice day! Best regreads, Mayara Paes ibis São Bernardo do Campo

Good price / service relationship

Customer review rating 4.5/5

Carmen Couples - 19/12/2020 Confirmed reviews ALL

Well located, good price / excelente Service / breakfast included

Well located, clean and comfortable

Customer review rating 5.0/5

Bruna Solo - 17/12/2020 Confirmed reviews ALL

I had a great experience during my stay at Ibis São Bernardo. The hotel is kept very clean and adapted to this pandemic time. The room was clean and comfortable and I had everything I needed for my 3 night stay. The staff was very kind and helpful and assisted me in any additional thing I needed. Breakfast has a good variety. Hotel is very well located in front of a shopping mall.

Dear Bruna, Thanks for your comment, our team will be happy with the greetings. We hope see you again for new experiences. Best regrearts. Thankful, Mayara Paes ibis São Bernardo do campo

Courtesy of staff is a plus

Customer review rating 4.5/5

Tania V. Solo - 12/11/2020 Confirmed reviews ALL

Everytime I have to travel to Sao Paulo-ABC region I stay in Ibis SBC. Good value for the money, neat cleaning and its location is unique in the area, in front of commercial shopping mall. The friendly staff is definitely a plus.

A good place to stay for business in São Bernardo do Campo

Customer review rating 4.0/5

Robert Business - 13/10/2020 Confirmed reviews ALL

Good location. Very friendly and helpful staff. Open public areas and rooms are well maintained and clean. Great WiFi service. Good security. On the negative side, the walls of the rooms are quite thin which means you can here television and telephone conversations in the adjacent rooms.

Dear Robert, For us it's always a pleasure to have you in our house, we are really happy that you enjoy your time on ibis, the mission it's make you feel so comfortable like adagio. Our opinion it's really important, that way we can better our service. Tks for all, have a nice weekend. Cordially, Mayara Paes da Rosa Guest Experience Hostess

great location. the stuff is very helpfull and kind

Customer review rating 5.0/5

Hagay S. Solo - 14/03/2020 Confirmed reviews ALL

I am staying in the hotel for a week. The location is great. The rooms are nice and comfortable. The stuff is very helpful. They helped me planning a trip and helped with public transportation lines, times etc. I recomened it very much

Hagay, The customer's opinion is essential for us, we are very grateful for all the points mentioned, we are glad that the disposition and zeal with which our team works have conquered their satisfaction. We hope you enjoy the city, count on us for greater needs. May we provide new experiences for each stay! Thankful, Mayara Paes da Rosa Guest Experience Host

Good stay

Customer review rating 4.5/5

Emanuel T. Business - 29/02/2020 Confirmed reviews ALL

Good assistance good rooms good location good breakfast

Emanuel, good evening. We are grateful for the time reserved for this evaluation, the customer's view is essential for us to develop improvements within our service. We look forward to the opportunity of a reunion so that we can provide new experiences. Have a great week! Thankful, Mayara Paes da Rosa Guest Experience Host

Good stay!

Customer review rating 3.5/5

Bill W. Business - 10/02/2020 Confirmed reviews ALL

Nice, clean room with very pleasant staff. My only issue is that I still haven't received a copy of my invoice/receipt.

Bill, good evening, For us this feedback is essential, so we can act with improvements and continue to strive to achieve your satisfaction, our goal is that you have the best comfort. I am calling on the administrative sector to recover the invoice. I hope that the next return will have the opportunity to offer new experiences. Grata, Mayara Paes da Rosa Host of Guest Experience

Our most recent 20 reviews

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