ibis São Bernardo Hotel 3 stars

Customer review rating 4.3/5 2,395 reviews
ibis São Bernardo
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+ 15 Services
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Room 1

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Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

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  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis São Bernardo

Praca Samuel Sabattini
230
09750700
09750700
são bernardo do campo
brazil

Tel: +551143807210

Fax: (+55)1143807210

Contact email

Check-in from 12h00

Check out up to 12h00

  • By train

    RODOVIARIA At 1km / 0.62 miles

GPS :-23.692774, -46.55184

Our accommodations

Standard Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

1 double bed + 1 single armchair

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Restaurant serving delicious breakfast, varied lunch buffet and dinner. As well as a full feijoada and live samba on Saturdays, we also have a 24-hour bar with ibis Happy Hour every Thursday from 7pm until 10:30pm.

BAR 24 HORAS

Photo non contractuelle / Strictly non binding

24-hour ibis bar with ibis Happy Hour every Thursday from 7pm until 10:30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Bernardo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,395 reviews

Excellent

Customer review rating 4.3/5

Vivi Families - 24/11/2019 Confirmed reviews ALL

Everything was perfect

Viviane, good night. We hope your stay with us has been a pleasant one. Thank you for taking a moment for this feedback, it is essential for us to be able to act on enhancements and enhancements. May we be blessed with your presence again, have an amazing week. Sincerely, Mayara Paes da Rosa Guest Experience Hostess

Excellent

Customer review rating 4.3/5

Maximiliano R. Business - 19/11/2019 Confirmed reviews ALL

The experience was very successfully and great-full

Maximilliano, Thanks for taking a moment to take this feedback, it is essential for us to be able to act on improvements and enhancements on time. We hope your time with us has been fruitful and we will soon be grateful for your presence again. We are available for questions and suggestions. Sincerely, Mayara Paes da Rosa Guest Experience Hostess

modern style, super clean, great staff

Customer review rating 4.3/5

Nezar A. Families - 18/11/2019 Confirmed reviews ALL

modern style, super clean, great staff

Hello :) Thank you so much for your review. Your opinion is very important for the improvement in our services. As a budget hotel we do not have kettles in the rooms, but we will pass on your suggestion to our management anyway. Thank you :) We are available for questions and suggestions for improvements. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Gives what it offers

Customer review rating 4.3/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

Not used to this kind of hotels. Small for me, but understanding the value offer, is good for price. - Comfortable beds, quiet, good shower, good wifi - small sheets (didn´t cover the bed), frigobar too noisy, no room service, poor lighting

Hello Paulo, Thank you so much for your review. Your opinion is very important for the improvement in our services. We apologize for the failure to achieve your full satisfaction. Your comments are being directed to the responsible areas so that together we can act on the improvements. We are available for questions and suggestions for improvements. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

A very relaxing, clean, organized hotel!

Customer review rating 4.3/5

Anonymous Business - 14/11/2019 Confirmed reviews ALL

Very positive experience - room, breakfast, cleanliness all great!

Hello Thomas, Thank you so much for your review. Your opinion is very important for the improvement in our services. We are available for questions and suggestions for improvements. Until the next opportunity to stay :) Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Confortavel

Customer review rating 4.3/5

Marcio Business - 05/11/2019 Confirmed reviews ALL

Local limpo, confortável.

Olá Marcio, Muito obrigada por sua avaliação. A sua opinião é muito importante para o aprimoramento em nossos serviços. Ficamos a disposição para dúvidas e sugestões de melhorias. Cordialmente, Caroline Affonso Marcolino Supervisora de Guest Experience

Comfortable and clean, good breakfast. Friendly staff

Customer review rating 4.3/5

Jo Business - 03/11/2019 Confirmed reviews ALL

Staff very helpful. Breakfast was great and the room was comfortable and clean. I liked being able to indicate that towels and bedding did not need daily washing, to save water. Staff allowed me to stay a little beyond checkout time, which was extremely helpful to rest before long plane journey home. I very much appreciated this flexibility.

Dear Jo, Thank you so much for your review. It was a pleasure to welcome you to our hotel. Your opinion is very important for the improvement in our services. We have the planet 21 progam, where towels can only be washed if left on the floor. Let's reinforce this with the team so that no more unnecessary washes occur. We are available for questions and suggestions for improvements. Until the next opportunity to stay :) Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Efortless.

Customer review rating 4.3/5

Mj Business - 15/10/2019 Confirmed reviews ALL

Efortless.

Hello Miguel, Thank you so much for your review. Your opinion is very important for the improvement in our services. We are available for questions and suggestions for improvements. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Supervisor Engineer

Customer review rating 4.3/5

Diogenes Business - 23/09/2019 Confirmed reviews ALL

OK

Olá Diogenes, muito obrigada por sua avaliação. Sua opinião é muito importante para o aprimoramento em nossos serviços. Fico a disposição para dúvidas e sugestões de melhorias. Cordialmente, Caroline Affonso Marcolino Supervisora de Guest Experience

Great, but could have been better

Customer review rating 4.3/5

Jacob Solo - 11/09/2019 Confirmed reviews ALL

My experience was overall good, but it could have been a little better. For example, I asked for fresh towels and was told essentially no. And there were no hand towels to dry hands after you wash, so I had to use a big towel. Not sure why. Also, there was no coffee maker in the rooms and to add to that coffee downstairs was not free of charge.

Dear Jacob, Thank you for your review. Your feedback is very important for improving our services. We have extra towels at reception. We have no face towel and coffee maker because we are a budget hotel. We apologize for your dissatisfaction. For future hosting we recommend Adagio, as it is from the same network and meets these needs :) Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Very good Hotel

Customer review rating 4.3/5

Carlos F. C. Business - 26/08/2019 Confirmed reviews ALL

Very Clean. Thank you to every Team Member for the education and the attendance.

Carlos, Good morning, thank you for choosing our hotel, your feedback is essential to the improvement of our services. It is gratifying that we have achieved your satisfaction, we hope to see you soon. Have a great day. Sincerely, Mayara Paes da Rosa Guest Experience Hostess

very noisy

Customer review rating 4.3/5

Bert B. Business - 07/08/2019 Confirmed reviews ALL

I was able to get a normal night sleep due to the slamming doors and thin walls

Hello Albertus, Thank you so much for your review. Your feedback is very important for improving our services. We regret that the hotel has failed to reach its full satisfaction, I will refer your case to the responsible department so that together we can look for improvements in this regard. We are at your disposal for questions and suggestions for improvements. Sincerely Caroline Affonso Marcolino Guest Experience Supervisor
Customer review rating 4.3/5

Rodrigo Business - 28/07/2019 Confirmed reviews ALL

At night when I would like to take a shower, there was no water

Hello, good night Rodrigo. Thank you for your evaluation, your opinion is very important for the improvement in our services. We had a one-time problem with one of the hotel's water pumps, so we ran out of water for a few hours, sorry for the inconvenience. We are available for questions, suggestions for improvements and compliments. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

safe and clean

Customer review rating 4.3/5

Valeria Business - 08/07/2019 Confirmed reviews ALL

good experience overall, but front desk was very confused about my reservation.

Hello, Good afternoon. Thank you very much for your evaluation, it is very important for the improvement of our services. We apologize for the confusion at your check in, we will check with the responsible staff for errors like this not to happen again I am available for questions and suggestions for improvements. Sincerely Caroline Affonso Marcolino Experience Guest Supervisor

Overall within expectations

Customer review rating 4.3/5

Tania V. Families - 29/06/2019 Confirmed reviews ALL

Business oriented, typical Ibis, the difference lays in the staff supportiveness and the location.

Tania, good night. Your opinion is very important to improve our services. Thank you very much for choosing our hotel and being willing to evaluate us. We look forward to your suggestions, we hope to see you soon! Sincerely, Mayara Paes da Rosa Guest Experience Host

Great location, standard hotel

Customer review rating 4.3/5

Rlb Solo - 19/06/2019 Confirmed reviews ALL

Well located, clean but small and with basic facilities. As expected from Ibis

Roberson, Good afternoon, Thank you very much for your evaluation, it is very important for the improvement of our services. We always stay at disposal. Sincerely Caroline Affonso Marcolino Guest Experience Supervisor

Nice!

Customer review rating 4.3/5

Pedro B. F. J. Business - 14/06/2019 Confirmed reviews ALL

Was amazing and comfortable.

Good Morning, Pedro. Thank you very much for the evaluation, we will pass on your comments to the entire team. We are always at your disposal for whatever you need. Sincerely Caroline Affonso Marcolino Guest Experience Supervisor

Clean, cosy room - great location

Customer review rating 4.3/5

Andrea Business - 13/06/2019 Confirmed reviews ALL

Nice stay for business reasons.

Andrea, , good afternoon. Your opinion is very important to improve our services. Thank you very much for choosing our hotel and being willing to evaluate us. We hope to see you soon. An excellent weekend! Sincerely Mayara Paes da Rosa Guest Experience Host

Very Good experience

Customer review rating 4.3/5

Israel J. M. C. Business - 30/05/2019 Confirmed reviews ALL

Very Good experience

Israel, Your opinion is very important to improve our services. Thank you so much for taking the time to evaluate us. We will enthusiastically review your evaluation team. We hope to see you soon. Sincerely Caroline Affonso Marcolino Guest Experience Supervisor

Facility well placed at at the city

Customer review rating 4.3/5

Edson Business - 27/05/2019 Confirmed reviews ALL

-Hotel facilities were very good; -Price was very expensive even to urgent booking; -Good breakfast, but lot of people at the same time and not possible to assure place to seat and supply food to everybody

Hello Edson, We are increasingly seeking improvements for excellent service. Thank you for visiting us in May 2019. We look forward to your return to provide new hosting experiences. Count on us, we are the new customer experience team. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor
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