ibis São Bernardo do Campo 3 stars

Customer review rating (ALL Rating) 4.1/5 940 reviews

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Description

Hotel extras

  • The ibis São Bernardo hotel is 30 minutes from Congonhas Airport

  • 3 minutes from the Bust Station

  • 2 minutes from the bus terminal

  • Access to Anchieta Hwy, Congonhas Airport and SP EXPO convention center.

  • Plug-in electric car charging points

Our accommodation(s)

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Hotel location

ibis São Bernardo do Campo

Praca Samuel Sabattini, 230
09750700 SÃO BERNARDO DO CAMPO
Brazil

GPS:-23.69277, -46.55228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

The restaurant offers breakfast, lunch and dining options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  940 reviews

Customer review rating 3.0/5

Rita D. C. R. D. R. Solo - Confirmed reviews ALL

Dear Ibis Team, I recently stayed at your hotel and would like to share my feedback in a constructive way. Overall, the room was fine and met basic expectations. However, I felt that the price charged was somewhat high considering the overall experience offered. One point that caused some inconvenience was the breakfast policy. I was not given the option to decline breakfast, as it was mandatory in the booking. For this reason, I chose to have coffee the next day, but I would have preferred the flexibility to decide. Regarding the room and common areas, I noticed that the sofa upholstery was torn. I kindly suggest repairing or replacing it, as details like this significantly impact the guest experience and overall perception of quality. Additionally, the table where I sat was unstable and wobbling, which made it uncomfortable to use. As for breakfast, the papaya was excellent. However, the watermelon and melon did not look very appealing visually, so I chose not to try them. The lemon juice was extremely sweet, and the orange juice appeared to be from a carton, as it had a slightly bitter aftertaste. It would be wonderful if natural juice options could be offered. Additionally, the sliced bread was not very pleasant in taste, the cream cheese was not very appetizing, and the scrambled eggs appeared dry rather than creamy, which was disappointing. Because of their appearance, I chose not to take them. The only item I truly enjoyed was the pão d. queijo, which was very good. I wish I had chosen Mercure instead of Ibis for this stay. I share this feedback with the intention of contributing to improvements, as I believe attention to these details can significantly enhance the guest experience. Thank you for your attention. Kind regards,

Customer review rating 2.0/5

Daniel P. P. Business - Confirmed reviews ALL

Calor no quarto.

Customer review rating 2.5/5

Nadia A. S. L. Business - Confirmed reviews ALL

I found the breakfast disappointing. Although the variety was good, all the items were cold.

Customer review rating 5.0/5

Jairo D. F. Solo - Confirmed reviews ALL

Excelente

Customer review rating 3.0/5

Silvio C. J. Solo - Confirmed reviews ALL

Falha no aquecimento de agua e cafe superlotado com falta de itens.

Other web-users rate our hotel

  • 120 reviews 8.9/10 Location
  • 312 reviews 4.2/10 Room
  • 259 reviews 7.2/10 Service
  • 26 reviews 2.6/10 WiFi
  • 158 reviews 6.5/10 Breakfast
  • 132 reviews 5.3/10 Cleanliness
  • 128 reviews 2.1/10 Comfort
  • 58 reviews 3.6/10 Food

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