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ibis Santo Andre Hotel 3 stars

Customer review rating 4.3/5 7,250 reviews
ibis Santo Andre
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+ 17 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Santo Andre

Av Industrial 885
09080510
santo andre
brazil

Tel: +551149797800

Fax: (+55)11/49797801

Contact email

Check-in from 12h00

Check out up to 12h00

  • Expresso brasileiro :   Santo André

  • Barra Funda :   Santo André

  • By plane

    CONGONHAS - INTERCITY BUS At 20km / 12.43 miles

  • By plane

    GUARULHOS At 27km / 16.78 miles

  • By train

    CELSO DANIEL At 0.5km / 0.31 miles

  • By train

    ESTACAO UTINGA At 2km / 1.24 miles

GPS :-23.647742, -46.534164

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 17m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD APARTMENT WITH TWIN BEDS

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Santo Andre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,250 reviews

tripadvisor

TripAdvisor Rating 4.0/5

929 reviews

Good satay

Customer review rating 4.3/5

Diogo Business - 10/02/2020 Confirmed reviews ALL

The room are clean, smell good and the breackfast is awesome.

Used to be better

Customer review rating 4.3/5

Jessica Couples - 21/01/2020 Confirmed reviews ALL

I´ve often stay at Ibis Santo Andre with my fiance. When It was Le Club I was with Gold status and always won the welcome drink and felt special with messages in my room. When changed to ALL my status downgraded to silver and never more was offered the welcome drink (even it´s still won with silver status) and the special message to be felt special never more, and, always they asked with floor do we prefer, last 2 checkins it wasn´t asked.

Dear jessica V., Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariana Tamayose. Analista de Distribuição e Reservas ibis Santo André

Rude staff

Customer review rating 4.3/5

Paul Couples - 29/12/2019 Confirmed reviews ALL

Place was ok, and the staff was rude.

Customer review rating 4.3/5

Anonymous Solo - 11/12/2019 Confirmed reviews ALL

Effective check in and check out processes, rooms are old and outdated but clean and efficient, breakfast had good and diverse options but only one employee was there to complete check in and table cleaning. With that, breakfast room was usually messy and with most tables taken by used plates and cups.

Excelante

Customer review rating 4.3/5

Anonymous Solo - 25/11/2019 Confirmed reviews ALL

Atendeu as minhas expectativas

Too expensive

Customer review rating 4.3/5

Guilherme Couples - 23/11/2019 Confirmed reviews ALL

Too expensive for what the offer. Simple room. I had to pay for a toothbrush (R$7), not even a higiene kit.

Customer review rating 4.3/5

Cathy G. Business - 28/10/2019 Confirmed reviews ALL

Quite acceptable, staff was very helpful and pleasant.

Dear Catherine Louise G., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Awesome!!!

Customer review rating 4.3/5

Marcelo A. S. Business - 22/08/2019 Confirmed reviews ALL

Very nice people, and so educated. Merci!

Dear Marcelo Araujo S., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Rodrigues Sub Gerente ibis Santo André

legal

Customer review rating 4.3/5

Anonymous Families - 23/07/2019 Confirmed reviews ALL

Boa hospedagem....

Prezado Marcos Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Fernanda Rodrigues Sub Gerente ibis Santo André

Legal

Customer review rating 4.3/5

Anonymous Business - 09/06/2019 Confirmed reviews ALL

O estacionamento deveria ser gratuito.

Boa noite, Agradecemos por nos contar sobre sua experiência . No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Ymara Cannizza Gerente Geral ibis Santo André

ESTADIA

Customer review rating 4.3/5

Leandro Families - 28/05/2019 Confirmed reviews ALL

TRANQUILA

Olá, bom dia! Obrigada pelo retorno. Att Ymara Cannizza Gerente Geral ibis Santo André
Customer review rating 4.3/5

John M. Business - 01/05/2019 Confirmed reviews ALL

perfect

Pleasant stay, will definitely come back!

Customer review rating 4.3/5

Bernhard Business - 19/04/2019 Confirmed reviews ALL

In an Ibis budget hotel one shouldn't expect luxury, but what was provided here was certainly up to standard. The bed was comfortable and the room was clean. Only the showerwater was often barely lukewarm when I came back from work in the evening. A big asset to this hotel is the staff. Everybody was always very helpful and friendly to me. I definitely would stay ther again should the occasion occur.

Dear Bernhard B., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André
Customer review rating 4.3/5

Anonymous Business - 12/04/2019 Confirmed reviews ALL

It was everything very good. From the room, the service, the breakfast, the hotel.

Dear Lidia Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Bad price

Customer review rating 4.3/5

Rubia A. C. Friends - 09/04/2019 Confirmed reviews ALL

It’s very expensive. Hilton go in have better accommodations and breakfast for the same price! The iron is very old!

Dear Rubia Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André
Customer review rating 4.3/5

Anonymous Business - 05/04/2019 Confirmed reviews ALL

No face/hands towel.

Dear Guest, Thank you for the great review of our hotel! In Ibis Hotels we don't have hands towel. Sincerely, Fernanda Rodrigues Sub Gerente ibis Santo André

Basi

Customer review rating 4.3/5

Anonymous Friends - 28/02/2019 Confirmed reviews ALL

Clean, basic, no complaints

Dear Raymond N., We very much appreciate your comments regarding your stay at the ibis Santo Andre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Excellent Night

Customer review rating 4.3/5

Anonymous Business - 25/02/2019 Confirmed reviews ALL

The reception was nice, the bedroom is comfortable.

Dear Marcos Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Mainly good

Customer review rating 4.3/5

Rute C. Business - 16/02/2019 Confirmed reviews ALL

Room is comfy. I missed a coffee maker in the room, or a coffee machine (like Nescafé) in the clerk.

Excellent price / value

Customer review rating 4.3/5

Torsten -. G. Business - 27/01/2019 Confirmed reviews ALL

I was very satisfied. Clean room, good bathroom, excellent breakfast, friendly reception, fast WiFi. I need nothing more for a 1 night business stay. Location is close to Plaza Shopping Mall.

Dear Torsten S., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André
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