ibis Santo Andre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,438 reviews

Best price
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ibis Santo Andre - Image 1
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Av Industrial 885, 09080510 SANTO ANDRE, Brazil

Description

Hotel extras

  • 3 minutes by car from Santo André Bus Station

  • 5 minutes from downtown

  • A 40-minute drive to Sao Paulo - Congonhas Airport

  • Pet-friendly hotel! small animals are welcome here

  • Next to Celso Daniel Park, with several leisure options for families

Our accommodation(s)

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Hotel location

ibis Santo Andre

Av Industrial 885
09080510 SANTO ANDRE
Brazil

GPS:-23.64659, -46.535

Telephone
Fax +55 11 4979-7801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SPONTA PIZZARIA

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,438 reviews

TripAdvisor Rating  4.0/5  953 reviews

Good

Customer review rating 5.0/5

Nayara M. D. S. P. Business - Confirmed reviews ALL

it's ok

All was great

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very comforting

Dear John M., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, João Tozato Gerente Geral Ibis Santo André

Well located, comfortable and good value for money.

Customer review rating 5.0/5

Tania C. Business - Confirmed reviews ALL

Nice short stay that exceeded our expectations. Will stay again.

Dear Tania Mara C., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, João Tozato Gerente Geral Ibis Santo André

fast checkout.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

check in demorado.

Dear Armando, We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, João Tozato Gerente Geral Ibis Santo André

bad stay

Customer review rating 0.5/5

Valter M. Couples - Confirmed reviews ALL

Terrible , the staffs are extremely rude, my husband was surgery and we needed support from a quiet place, it was under construction and the staff informed us that the morning cage was paid for, and at my check out the ALMIR staff told me to pay, I said that the communication between them was bad. Because each employee said something, we received very poor service from them. I am completely disappointed with the hotel and the service.

Dear Valter, Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, João Tozato Gerente Geral Ibis Santo André

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Other web-users rate our hotel

  • 298 reviews 9.3/10 Location
  • 591 reviews 5.9/10 Room
  • 599 reviews 7.4/10 Service
  • 21 reviews 4.9/10 WiFi
  • 295 reviews 6.4/10 Breakfast
  • 273 reviews 7.3/10 Cleanliness
  • 171 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.