Mercure São Paulo Moema Times Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,444 reviews

Mercure São Paulo Moema Times Square - Image 1
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Description

Hotel extras

  • Pet-friendly hotel in São Paulo! Dogs and cats up to 15 kg are welcome.

  • Adapted rooms for people with reduced mobility.

  • Family hotel in Sao Paulo! Accommodations for up to 4 people.

  • Less than 100 meters from the Moema Subway Station, on the Lilac Line.

  • Hotel with parking in Sao Paulo, subject to charge.

Our accommodation(s)

Hotel location

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100 Torre 1, Moema
04078-000 SAO PAULO
Brazil

GPS:-23.60528, -46.66158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DELL'ARTE RISTORANTE

Excellent choice in the typically Italian neighborhood of Moema, with welcoming environment, private area, and great options in the wine cellar. Breakfast, lunch, and dinner (buffet-style or a la carte).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,444 reviews

TripAdvisor Rating  4.0/5  622 reviews

Certificate of excellence 2024

Very average experience

Customer review rating 3.0/5

Rami Business - Confirmed reviews ALL

I stayed at Mercure Sao Paulo for one night only. The room was comfortable however there was no in room dining menu and the staff did not speak English well so i couldn't understand whether I had the option of ordering food to the room or not. Beyond that, the TV in the room was in Portuguese and I had trouble getting it to switch channels.

Good size room, pity about the service

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Some weaknesses on this stay

Close to the CGH Airport

Customer review rating 4.5/5

Gustavo Business - Confirmed reviews ALL

This hotel is close to Congonhas Airport, which makes our life easier when we need to take domestic flights. Also the location is amazing, with walking distance to restaurants, shopping mall and the Ibirapuera Park!

Senhor Gustavo, Que alegria receber sua avaliação! Trabalhamos fortemente para sempre atender nossos hóspedes e clientes com uma experiência positiva. Irei repassar seus elogios aos colaboradores, tenho certeza que eles ficarão igualmente felizes. Mais uma vez obrigada e quando retornar à capital paulista, não deixe de nos fazer uma nova visita! Atenciosamente, Equipe Customer Experience Mercure SP Moema Times Square

Good stay

Customer review rating 4.0/5

Gabriel B. Business - Confirmed reviews ALL

The only problem was with my room, that I requested a king bed, but had two single beds. When I tried to communicate that with the receptionist explaining and checking the possibility of changing the room, he answered rudely saying that the company requested that way and that's it. He didn't even ask my room number, and see if there was another room available with a kind bed. I was the person who reserved through the company's app, and I'm sure I chose the king bed option - because I've booked before using the same system and it worked.

Nice hotel in a nice neighborhood

Customer review rating 4.5/5

Luis W. N. Families - Confirmed reviews ALL

Weekend trip to São Paulo with family for tourism. really liked the hotel. The suite wit 2 bedrooms was perfect since we have a teenage daughter who likes her privacy.

Prezado Sr.Luis Agradeço pelos comentários sobre sua hospedagem no Mercure SP Moema Times Square. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Mais uma vez obrigada e esperamos revê-lo com toda a família em breve no nosso hotel. Atenciosamente, Equipe Customer Experience Mercure SP Moema Times Square

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Other web-users rate our hotel

  • 659 reviews 9.6/10 Location
  • 1,002 reviews 7.7/10 Room
  • 972 reviews 8.2/10 Service
  • 118 reviews 3.5/10 WiFi
  • 536 reviews 6.9/10 Comfort
  • 481 reviews 7.1/10 Breakfast
  • 394 reviews 7.5/10 Cleanliness
  • 162 reviews 6.6/10 Vibe

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