Mercure São Caetano do Sul Hotel 4 stars

I was kindly treated by all employees and also in the restaurant. My only complaint is that the floor of the apartment was not so clean and there was of a lot of fleas in the bathroom.

We love being at Mercure Sao Cateano. Good confort, great room, but we had some little "issues" (I don´t know if it´s really issues or the hotel procedure), on friday we asked a bucket of beer and came great, so cold and with a lot of ice. Next day, at the pool, we asked again for a bucket of Budweiser, but came Heineken and with a few ice. He said that they send the coldest one - without asking - and with few ice. We said OK, but yesterday we had more ice to keep the beer cold, he said that the ice is paid (really???). 2 hours late we got our welcome drink and got Budweiser (it was more cold then Heineken) - so it was clear the restaurant mistake. We didn´t like much of the options to eat at external area (pool or playroom) - only french fries or bruschetta? French fries wasn´t in the menu, we didn´t know how it costs, etc.

Good hotel... it needs some updates.

The space was good but the appearance not. The materials from finishing is very old (around 15 years old) and thus the appearance and feel are not good. In the bathroom lots of mold between the tiles, several "old holes" in the tiles. Not that good.

I love it all.

I didn't need a hotel bang in the centre of Sao Paulo, so I chose this one as it was walking distance from a train station. The price was less than half a comparable hotel in the centre of Sao Paulo and the hotel didn't disappoint at all. I had spent one night in a hotel in Repubblica having arrived late at night into GRU and found the area unsavoury and uncomfortable. The surroundings of this hotel are however very pleasant. It is a 10-15 minute walk to the nearest station and the train journey into town is about 25 minutes. It is only 4 BR$ each way (1US$ or 80p) however as you don't pay anything to transfer from the train to the metro. The staff were excellent. All the front desk staff spoke English and were efficient and helpful. The rooms are large - there is a separate kitchen area (no crockery or cutlery though) and lounge area as well as bedroom and bathroom. My room had a balcony but with not much of a view. The pool area on the rooftop is pleasant and I had it to myself for most of the time. I did not eat there or use the bar.

Going to there the best hotel sure is Mercure Great service and deal Nice breakfast and excellent room service Also excellent is facility like swimming pool Must to say that the restaurant an Italian style is excellent

It's a little bit old hotel, but comfortble. It is located at very convenience place, near to supermarket, drugstore, convenience store and restaurants. The staffs are attencious and prompt to solve any problems.

Very good stay.... Only recomendation is the restaurant ... It is not in the same level as the hotel as a whole... Service and food presentation very low when compared to price. But the accomodation OK

Good price for a Mercure hotel, but the breakfast is to expansive, it is almost the same offered by IBIS Santo André, but it costs the doble of the price. There is no standard on the reception, some times it is very good, some times it is horrible. The standard room has a not used door that gave me the impression that some one could enter the room any time during the night, it is weird.

Great location. The hotel is located near to downtown, drugstore, supermarket, restaurants... In spite of a little bit old, the hotel is very comfortble and the attendants are very friendly and the services too.

Hotel was clean in spite of the construction in progress, the hotel team is well trained and welcoming making all efforts to make you feel comfortable. Suggestions to improve: Using a comforter on the bed is nice, but not a great idea during summer.

The hotel is well located, it's possible to walk across safe streets and enjoy a tasteful BBQ in Vivano Restaurante, near to the hotel. Also, the place is good and it's easy to go to another locations by car, taxi, or bus.

That's the second or third time I'm staying at this property. Very clean, home like an apart hotel with convenience of a bar, small kitchen, large room and sofa and 2 LED/LCD screens. Le Club's Silver benefit of free drink unfortunately was not presented.

I and my Family (Wife and 1 son) stayed at Mercure at begining of this month and I can to say that was everything excellent (Room, localization, price, restaurant service and staff employees). To be honest, Mercure São Caetano is an excellent choice!!