Mercure Sao Caetano do Sul 4 stars

Customer review rating (ALL Rating) 4.2/5 1,171 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free stay for children under the age of 12

  • Comfortable apartments with Nespresso coffee machine in an American kitchen

  • Outsourced car park

  • 21-minute drive to Anchieta Highway

  • 35-minute drive to São Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Sao Caetano do Sul

Rua Alegre 440, Bairro Santa Paula
09550250 SAO CAETANO DO SUL
Brazil

GPS:-23.620251, -46.553455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Bonjardim

Typical Italian restaurant, with national and international wine list. Air conditioned and with ambient music. Feijoada (traditional Brazilian stew) buffet every Saturday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,171 reviews

TripAdvisor Rating  4.0/5  476 reviews

Excellent option

Customer review rating 5.0/5

Bruno L. Couples - Confirmed reviews ALL

The room was cozy and provided everything we needed. It was clean and had a reasonable price. Front desk was really helpful and kind as well. Good breakfast.

No cable on the most expensive room

Customer review rating 1.5/5

Fabio Couples - Confirmed reviews ALL

There was no cable TV on the room, on my checkout they offered a free breakfast next time I come to the hotel, if I ever come back to that one or any of the group.

Well location good stay nice stuff

Customer review rating 5.0/5

Jamil E. Solo - Confirmed reviews ALL

I like it

Dear Jamil, Thank you for taking time to tell us about you stay at Mercure São Caetano. We appreciate you for the great review about our Hotel. We are glad that you enjoyed your stay with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure São Caetano Team.

Comfortable

Customer review rating 4.5/5

Zhyldyz O. Solo - Confirmed reviews ALL

Overall stay was pleasant. Room was clean, equipped with all needed. The lady and person who did check in for me were friendly, all my requests were followed up immediately. Breakfast was good as well quite simple.

Dear Zhyldyz, Thank you for taking time to tell us about you stay at Mercure São Caetano. We appreciate you for the great review about our Hotel. We are glad that you enjoyed your stay with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure São Caetano Team

Not the best

Customer review rating 2.5/5

Phumzile Business - Confirmed reviews ALL

I would like to preface by saying I have stayed at other Mercure facilities in other countries on two days out of my 5 days at the hotel my room was not cleaned, I’m not an untidy person so I made do and on one of those days the helper came in the evening to change out the towels. I did not bother to follow up due to the language barrier as well

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Other web-users rate our hotel

  • 143 reviews 8.9/10 Location
  • 475 reviews 5.7/10 Room
  • 444 reviews 7.7/10 Service
  • 31 reviews 3/10 WiFi
  • 246 reviews 4.7/10 Cleanliness
  • 240 reviews 6.1/10 Breakfast
  • 133 reviews 3.2/10 Food
  • 92 reviews 4.1/10 Value

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