Mercure Sao Caetano do Sul 4 stars

Name: Hotel in São Caetano do Sul for a unique stay| Mercure - ALL
Address: Rua Alegre 440, Bairro Santa Paula, SAO CAETANO DO SUL, 09550250, Brazil
Telephone: +551142289000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 929 reviews

Rua Alegre 440, Bairro Santa Paula, 09550250 SAO CAETANO DO SUL, Brazil

Description

Mercure Sao Caetano do Sul

Hotel for travellers looking for local and authentic experiences

"Welcome to MERCURE SÃO CAETANO! Here you'll find the city's largest apartment, attentive staff. Near main companies, highways, and SP EXPO." Luiza Araujo, Hotel Manager

Mercure Araujo, Hotel Manager

For business or pleasure, Mercure São Caetano do Sul has an incredible structure and is open to welcome all. Modern rooms with American cuisine options. All with air conditioning and free WIFI. Pepitto restaurant serves breakfast and typical Italian cuisine. Business center and 7 event rooms available. Take it easy in the hotel's Fitness Center.

Mercure São Caetano is located on Alegre St, 10 minutes from Ave Goiás and 3 minutes from Ave Presidente Kennedy, two of the most bohemian regions, with many bars. Just 9-minute drive from downtown. Close to several companies in the region, Mercure São Caetano do Sul is perfect for shopping. Parkshopping São Caetano, Grandplaza and ABC Mall are around 14 minutes away. Visit Chico Mendes Green Space

For business or pleasure, Mercure São Caetano do Sul offers everything you need for a comfortable stay, with various service options and excellent location for city tours. Book now, come and enjoy.

Hotel extras

Comfortable apartments with Nespresso coffee machine in an American kitchen
Outsourced car park
21-minute drive to Anchieta Highway
35-minute drive to São Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Whether you're here for a long or short stay, make the most of our comfortable apartments. With the option of no-smoking floors, our apartments are air-conditioned and have a bedroom, lounge with desk, kitchenette and terrace.

Room

Studio for 2 people

2 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony

Room

Superior Apartment with unique products/services: Nespresso, bathrobe, slippers and amenities

Non contractual photo

2 persons
42 m² / 452 sq ft

Bedding 1 x Double bed(s)

Hotel location

Mercure Sao Caetano do Sul

Rua Alegre 440, Bairro Santa Paula
09550250 SAO CAETANO DO SUL
Brazil

GPS:-23.620251, -46.553455

Telephone +55 11 4228-9000

+55 11 4228-9011

Railway station
Bus stop

ESTACAO UTINGA

Railway station

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

ESTACAO SAO CAETANO

Railway station

Access: 3 km / 1.86 mi 40 min walk / 15 min drive

RODOVIARIA SAO CAETANO DO SUL

Bus stop

Access: 3 km / 1.86 mi 40 min walk / 15 min drive

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

Restaurante Patagonia

Typical Italian restaurant, with national and international wine list. Air conditioned and with ambient music. Feijoada (traditional Brazilian stew) buffet every Saturday.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Heitor T. Couples - 3/21/2023 Confirmed reviews ALL

Everything was ok... The breakfast... kind of disappointing. No cereal.

Well located, but lacks some basic items

Paulo M. G. Couples - 3/6/2023 Confirmed reviews ALL

Me and my girlfriend had a really nice stay overnight, but we had some issues like the key card that lost it's magnetism and we could not even use the lift so we could go to the entrance hall to check with the hotel's hosts. Another thing is the restaurant, at dinner we asked for some drinks but usually they did not have some of the ingredients to make the beverages we asked for(I guess, so my girlfriend went for a soda and I asked for a Swiss lemonade. The last was the fact that we were told breakfast was going to be served until 11am the day of our stay, but actually it was being served until 10am, which was an awful flaw in communication between the hotel's employees. Anyways, overall the stay was good.

Dear Sir Paulo, Thank you for taking the time to answer our Satisfaction Survey. We are very sorry that we did not live up to your expectations, please allow me to offer you my most sincere regards. At Mercure, we strive to provide a high level of service to each of our customers; so your feedback is very important to us. Rest assured that we will be taking appropriate measures to deal with and prevent future occurrences. Looking forward to welcoming you again, please accept our best regards. Thanks again for letting us know about your experience and for your confidence in Mercure hotels. Yours sincerely, Luiza Araujo General manager

Good experience overall

Regina M. Solo - 2/12/2023 Confirmed reviews ALL

I had a good experience staying in Mercure Hotel Sao Caetano. The only thing that I would like to point out is that it may be the time to do some renovation in the rooms (specially in the bathrooms). Other than that, it’s all fine.

Dear Mrs. Regina, We greatly appreciate your comments regarding your stay at the Mercure São Caetano. It is always a pleasure to receive impressions and suggestions from our guests. Your comments will be shared with our teams. I'm sure your feedback will encourage us to continue to improve the quality of our services. Thanks again for letting us know about your experience and we look forward to seeing you again on your next visit to the city. Sincerely, Luiza Araujo General manager

Well located

Marcelo P. Business - 2/9/2023 Confirmed reviews ALL

One of the elevators was inoperative. Guests had to wait a long time for the only elevator in service. The sofa of the suite I stayed at was too hard and uncomfortable and should be replaced. Other than that, the experience was positive.

Prezado Sr. Marcelo , Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Luiza Araujo Luti Gerente Geral

So so stay

Anonymous Business - 2/8/2023 Confirmed reviews ALL

Slow elevators, old furnitures, limited cable TV channels, simple breakfast (not even juices are fresh)

Prezado Senhor Rafael, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Sentimos muito não termos correspondido ás suas expectativas, por favor deixe-me apresentar meus mais sinceros cumprimentos. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar e prevenir futuras ocorrências. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Atenciosamente, Luiza Araujo Gerente Geral

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