Customer review rating (ALL Rating) 4.4/5 929 reviews
Whether you're here for a long or short stay, make the most of our comfortable apartments. With the option of no-smoking floors, our apartments are air-conditioned and have a bedroom, lounge with desk, kitchenette and terrace.
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Mercure Sao Caetano do Sul
Rua Alegre 440, Bairro Santa Paula
09550250 SAO CAETANO DO SUL
Brazil
GPS:-23.620251, -46.553455
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Railway station
Access: 2 km / 1.24 mi 20 min walk / 10 min drive
Railway station
Access: 3 km / 1.86 mi 40 min walk / 15 min drive
Bus stop
Access: 3 km / 1.86 mi 40 min walk / 15 min drive
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Museums
Access: 9 km / 5.59 mi 20 min drive
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Shopping centre/mall
Access: 3 km / 1.86 mi 40 min walk / 15 min drive
Shopping centre/mall
Access: 4 km / 2.49 mi 1 hrs walk / 20 min drive
Shopping centre/mall
Access: 6 km / 3.73 mi 7 min drive
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Typical Italian restaurant, with national and international wine list. Air conditioned and with ambient music. Feijoada (traditional Brazilian stew) buffet every Saturday.
Get your day off to a great start with our delicious breakfast buffet, Monday to Saturday from 06:00 to 10:00, Sunday and holidays from 07:00 to 11:00, or, if you prefer, request breakfast in your room.
Want to stay in shape? Whether you're a beginner or avid exercise fan, come and use our gym with its professional equipment.
Customer review rating 4.5/5
Heitor T. Couples - Confirmed reviews ALL
Well located, but lacks some basic items
Customer review rating 3.5/5
Paulo M. G. Couples - Confirmed reviews ALL
Dear Sir Paulo, Thank you for taking the time to answer our Satisfaction Survey. We are very sorry that we did not live up to your expectations, please allow me to offer you my most sincere regards. At Mercure, we strive to provide a high level of service to each of our customers; so your feedback is very important to us. Rest assured that we will be taking appropriate measures to deal with and prevent future occurrences. Looking forward to welcoming you again, please accept our best regards. Thanks again for letting us know about your experience and for your confidence in Mercure hotels. Yours sincerely, Luiza Araujo General manager
Good experience overall
Customer review rating 4.5/5
Regina M. Solo - Confirmed reviews ALL
Dear Mrs. Regina, We greatly appreciate your comments regarding your stay at the Mercure São Caetano. It is always a pleasure to receive impressions and suggestions from our guests. Your comments will be shared with our teams. I'm sure your feedback will encourage us to continue to improve the quality of our services. Thanks again for letting us know about your experience and we look forward to seeing you again on your next visit to the city. Sincerely, Luiza Araujo General manager
Well located
Customer review rating 4.0/5
Marcelo P. Business - Confirmed reviews ALL
Prezado Sr. Marcelo , Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Luiza Araujo Luti Gerente Geral
So so stay
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Prezado Senhor Rafael, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Sentimos muito não termos correspondido ás suas expectativas, por favor deixe-me apresentar meus mais sinceros cumprimentos. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar e prevenir futuras ocorrências. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Atenciosamente, Luiza Araujo Gerente Geral
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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