ibis São Paulo Congonhas Hotel 3 stars

Customer review rating 4.2/5 25,849 reviews

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ibis São Paulo Congonhas
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+ 19 Services

Hotel extras

  • 10 minutes from São Paulo/Congonhas Airport

  • 31 minutes from Berrini Train Station

  • 21 minutes from São Paulo Expo

  • Buffet lunch & dinner open to the public every day at the Ibis Kitchen

  • Dog Friendly Hotel! Dogs up to 15kg accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORTO DE CONGONHASPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shoppingPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

ibis São Paulo Congonhas

R. Baronesa de Bela Vista, 801
Vila Congonhas
04612002 são paulo
brazil

Tel: +551150973737

Fax: (+55)11/50973738

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA JABAQUARA :  Zona Sul Rodoviária Jabaquara

  • METRO BROOKLIN :  Linha 5 - Lilás Brooklin

  • METRO CONCEIÇÃO :  Linha 1 - Azul Conceição

  • METRO EUCALIPTOS :  Linha 5 - Lilás Eucaliptos

  • METRO SÃO JUDAS :  Linha 1 - Azul São Judas

  • By plane

    AEROPORTO DE CONGONHAS At 1.7km / 1.06 miles - Shuttle paying

  • By plane

    GUARULHOS INTERNATIONAL AIRPORT At 45km / 27 miles

  • By helicopter

    HELIPONTO AEROPORTO DE CONGONHAS At 0km / 2 miles

  • By car

    AVENIDA DOS BANDEIRANTES At 1km / 0 miles

  • By car

    CORREDOR NORTE-SUL At 0km / 0 miles

  • By train

    ESTAÇÃO BERRINI At 5km / 3 miles

  • By train

    ESTAÇÃO MORUMBI At 5km / 3 miles

GPS :-23.624812, -46.662286

Our accommodation(s)

Whether for business or pleasure, rooms at the Ibis SP Congonhas are ideal for your needs. With modern and comfortable rooms, it has everything you need to relax after a long flight! If you are travelling between friends or family, enjoy the ease of accommodation for up to three people.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room adapted with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed, 1 single bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Contemporary cuisine restaurant with a homemade touch, open daily for breakfast, lunch and dinner. At lunch, on Wednesdays, a delicious feijoada is served. Come and check it out!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KICTHEN LOUNGE

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 105

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

25,849 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,298 reviews

Horrivel

Customer review rating 0.5/5

Kelly E. M. Families - 27/12/2020 Confirmed reviews ALL

Odiei!!!

Dangerous lack of attention to hygiene and protocols

Customer review rating 0.5/5

Giovanni M. A. Couples - 21/12/2020 Confirmed reviews ALL

I was given a room that was not cleaned. Bathroom full of trash and used masks. I contacted the hotel via email and still have not received any response.

g reat location.

Customer review rating 3.5/5

Clovis D. S. Couples - 16/12/2020 Confirmed reviews ALL

Service was excellent. Included breakfast could be better. Staff were wonderful and very helpful.

Although well located, and having good service and fair price, qhe air-conditioning never worked at this hotel

Customer review rating 3.0/5

Luiz S. Business - 11/12/2020 Confirmed reviews ALL

The hotel is well located, the price is fair, the service was excellent, but the blackout curtain doesn't block the sun, and the air-conditioning never worked at this hotel and was extremely hot

dirt and poor service

Customer review rating 1.5/5

Carlos Families - 09/11/2020 Confirmed reviews ALL

Despite having promised to put a crib in the room, they did not and did not warn that they would not. They did not clean the room for 3 consecutive days. The night reception service is the worst I have ever seen.

Ok

Customer review rating 3.5/5

Sergio D. S. Solo - 05/11/2020 Confirmed reviews ALL

Room 1359 Internet is too slow. If u don’t turn on the AC the one upstairs make a lot noise downstairs (I don’t like sleep with AC but Had to).

Well located, good short stay.

Customer review rating 4.0/5

Crystal Families - 31/10/2020 Confirmed reviews ALL

My only (small) beef was that I took the time requesting extra pillows and towels but still had to ask for them.

Ok

Customer review rating 3.0/5

Ana Solo - 13/10/2020 Confirmed reviews ALL

The room was very clean and comfortable. The experience wasn’t so good when it comes to the Food. I ordered a pizza in the kitchen, and it took so long to be made, plus it was impossible to eat. I ordered another thing, a burger and it was ok. Since the burger it was cheaper than the pizza I ordered, I had to choose another product to complete the value. So I ended up with two cans of Guaraná I couldn’t drink, because it was too much and left it there, in the mini-fridge, cause I couldn’t take to the airport. Not the best experience pay for something that I didn’t really needed just to left there. About the pizza: they shouldn’t offer something they can’t do.

Dear, Mrs. Pereira! We are sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. At Ibis, we strive to provide the best service experience for our customers; therefore your, feedback is very important for us. Regarding the incident with the order of your pizza in our restaurant, please be sured that we are taking the appropriate measures together with our team to address the problem and prevent future occurrence. Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas ,please allow us with the opportunity to better serve you in the future. Hope to see you soon! Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Not applicable

Customer review rating 0.5/5

Barry W. Solo - 12/10/2020 Confirmed reviews ALL

Due to Covid 19 reatrictions, I was unable to travel to Brazil and therefore I did not stay at the Ibis Sao Paulo Congonhas.

Good stay

Customer review rating 4.5/5

Emanuel V. Business - 08/09/2020 Confirmed reviews ALL

It was a very good experience, all the employees were extremely pleasant and very educated.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards,, Daniela Silva Gerente Geral ibis São Paulo Congonhas
Customer review rating 2.5/5

William Business - 22/08/2020 Confirmed reviews ALL

It's unbelievable that a hotel in São Paulo we don't have air conditioning for winter season. It was 10 degrees Celsius and really very cold. The telephone in the apartment was not working, so I had to go down to the reception to request another blanket. There was one attendant only busy on the phone. I asked for the blanket and she just gave me a signal where was it. Really bad

SEGURANCA

Customer review rating 4.5/5

Manoel Solo - 21/08/2020 Confirmed reviews ALL

ME SENTI SEGURO VENDO O NÍVEL DE HIGIENE DO HOTEL

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas e lisonjeados com seus comentários. Esteja certo que já repassamos seus comentários a respeito da internet para o nosso prestador de serviço. Por favor em uma próxima oportunidade fique à vontade para solicitar um travesseiro mais confortável à nossa recepção A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Julie Prestes Subgerente ibis São Paulo Congonhas

amazing

Customer review rating 5.0/5

Lisiane Friends - 01/04/2020 Confirmed reviews ALL

we were really tense about the covid situation, but the staff was super helpful, respectful and cautious

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Double charge of points.

Customer review rating 1.0/5

Cristiano D. C. K. Solo - 16/03/2020 Confirmed reviews ALL

About my stay from 9/mar/20 to 10/mar/20 reservation code JFMSFWNQ. I made the reservation using 2000 points + credit card of my account using All app as I usually do. But at the hotel the desk staff added another set of 2000 points. They said they would do something about it to cancel the retrieval of the extra 2000 points. Nothing happened yet. There is a 2000 points missing from my account.

Close to the airport

Customer review rating 4.0/5

Priscilla Business - 07/03/2020 Confirmed reviews ALL

Well located, very close to Conginhas Airport. Good bed and big room. The receptionist was grumpy, though.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay. Please rest assured that we have already redirected our reception team towards the continuous improvement of our services. We hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

"Bad services in restaurant and coffeeshop-bar.

Customer review rating 1.5/5

Paulo Business - 23/02/2020 Confirmed reviews ALL

- The food is worst each time I came back monthly to the hotel. The quality has the level falling hardly. - The noises inside the restaurant and around the reception are very uncomfortable. -

Well located, available even in crowded nights

Customer review rating 4.0/5

Fabiola P. Solo - 19/02/2020 Confirmed reviews ALL

Great service, good food, perfect location by Congonhas International Airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas
Customer review rating 3.5/5

Javier A. Business - 11/02/2020 Confirmed reviews ALL

Food was really bad

Dear Guest, Thank you for the review of our hotel! Your opinion is very important for us. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Good hotel

Customer review rating 5.0/5

Berik Solo - 27/01/2020 Confirmed reviews ALL

Nice personnel. Good wi-fi speed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Well located, good stay.

Customer review rating 4.5/5

Heitor K. N. Business - 27/01/2020 Confirmed reviews ALL

Good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

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