ibis Sao Paulo Congonhas 3 stars

Customer review rating (ALL Rating) 4.3/5 4,135 reviews

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Description

Hotel extras

  • Five minutes away from the Congonhas Airport (just across the walkway).

  • Early-birding in town? No problem! Breakfast is served as early as 4 am.

  • Enjoy a late night with drinks in our 24-hour bar area.

  • Buffet lunch and dinner, open to the public every day at the Ibis Kitchen.

  • Dog Friendly Hotel! Dogs up to 15kg accepted

Our accommodation(s)

Hotel location

ibis Sao Paulo Congonhas

R. Baronesa de Bela Vista, 801, Vila Congonhas
04612002 SAO PAULO
Brazil

GPS:-23.6248, -46.66228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Contemporary cuisine restaurant with a homemade touch, open daily for breakfast, lunch and dinner. At lunch, on Wednesdays, a delicious feijoada is served. Come and check it out!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,135 reviews

Customer review rating 3.5/5

Pedro G. D. C. Business - Confirmed reviews ALL

It was a nice stay overall. The bedroom wasn’t very clean, but it wasn’t a major issue for such a short stay.

Customer review rating 5.0/5

Arnaldo V. J. Couples - Confirmed reviews ALL

lllllll

Customer review rating 2.5/5

Mark C. W. Friends - Confirmed reviews ALL

We had a real issue getting the room we booked. Had booked an airport view but got allocated a different room on the back of hotel. At first the receptionist refused to move us saying hotel was full. However, we noticed the room opposite us was the type of room we booked and it was empty as cleaner was just finishing off cleaning it. Back to reception and eventually allocated the room. Not a good experience.

Dear Mark, We appreciate you sharing your account. The assignment of apartments is carried out according to availability at the time of arrival, and some specific categories, such as rooms with a view of the airport, may depend on operational adjustments throughout the day. Regarding the mentioned situation, the team carried out the relocation as soon as a unit compatible with the reservation was released and properly prepared for use, ensuring that the room was in adequate conditions of cleanliness and quality. Your comments are important and contribute to the continuous improvement of our processes, especially in communication during service. Sincerely, Dayane Flausino Supervisora Guest Relations

Customer review rating 1.5/5

Carlos S. Couples - Confirmed reviews ALL

overall stay experience was ok, but I forgot my silver bracelet in the room and nobody found it afterwards.

Dear Carlos, Thank you for sharing your review. We are pleased to know that, overall, your stay was considered positive. Regarding the bracelet mentioned, we conducted a check with the Lost and Found department, but no item was found in the room after your departure. We emphasize that all found items are properly recorded and communicated to guests whenever they are identified. We remain at your disposal should you have any other information that could assist us or if you need additional support. Sincerely, Dayane Flausino Supervisora Guest Relations

Customer review rating 5.0/5

Cris R. D. A. Business - Confirmed reviews ALL

Hotel excelente

Prezada Cris, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Dayane Flausino Supervisora Guest Relations

Other web-users rate our hotel

  • 1,533 reviews 9.5/10 Location
  • 1,906 reviews 5.2/10 Room
  • 1,633 reviews 7/10 Service
  • 51 reviews 3.6/10 WiFi
  • 1,175 reviews 8.6/10 Breakfast
  • 859 reviews 4.8/10 Cleanliness
  • 417 reviews 4.3/10 Value
  • 72 reviews 7.5/10 Bar

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