ibis Sao Paulo Congonhas 3 stars

Customer review rating (ALL Rating) 4.1/5 5,317 reviews

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R. Baronesa de Bela Vista, 801, Vila Congonhas, 04612002 SAO PAULO, Brazil

Description

Hotel extras

  • Five minutes away from the Congonhas Airport (just across the walkway).

  • Early-birding in town? No problem! Breakfast is served as early as 4 am.

  • Enjoy a late night with drinks in our 24-hour bar area.

  • Buffet lunch and dinner, open to the public every day at the Ibis Kitchen.

  • Dog Friendly Hotel! Dogs up to 15kg accepted

Our accommodation(s)

Hotel location

ibis Sao Paulo Congonhas

R. Baronesa de Bela Vista, 801, Vila Congonhas
04612002 SAO PAULO
Brazil

GPS:-23.6248, -46.66228

Telephone
Fax +55 11 5097-3738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Contemporary cuisine restaurant with a homemade touch, open daily for breakfast, lunch and dinner. At lunch, on Wednesdays, a delicious feijoada is served. Come and check it out!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,317 reviews

TripAdvisor Rating  4.0/5  3,398 reviews

Good location

Customer review rating 3.5/5

Roberto Business - Confirmed reviews ALL

The location of the hotel is very convenient a fes steps from Congonas airport. Many option for dining surroundings the hotel, and the breakfast has many options.

Worst Ibis ever, service is a shame

TripAdvisor rating 1.0/5

hugolpr Families - TripAdvisor review

40 minutes for a check-in... which I had already done on their website. Service is not comparable with the one in Europe, where people know what they are doing. The lady who helped us had no clue at all of what she was doing... Asked for a room far away from lifts, got a room in front of a lift. I was not seeking luxury, not seeking amenities, just wanted a quiet night. Seems it's asking too much in this hotel. I reserved the room with my points, she did not know what to make me pay, I had to calculate the exchange rate for her... And yet she used the wrong credit card. A real disaster, really awful experience. Not coming back to this place anytime soon, for the price it costed us, it's not reasonable. Avoid this garbage.

Close to Airport - Fire alarm all night

Customer review rating 1.0/5

Patrick Business - Confirmed reviews ALL

Upon check in - we realized that our travel agent booked a reservation at an IBIS a few km away vs the rest of my group. The person checking me in was not able to help call that IBIS to transfer my reservation nor did she help in any way except that I will have to call the IBIS and cancel myself. anyway, after a few hours of attempting to call, no one answered the phone. I was able to get a room, but it was at a rate 4X the amount of my colleagues. In the middle of the night, a very loud fire alarm went off. I waited to head out from my 9th floor room but eventually did to be safe. In the lobby was about 100 people sitting and waiting. I saw a colleague and asked him what was going on and he said that the front desk told him it was not a real fire but a fault in the system and they cannot turn it off. Anyway, this was really disruptive for all guests. The other issue is that all guests were complaining that the front desk staff "hid" from all the guests not giving them updates. If you want a good night sleep, chose another hotel.

Good location. Too expensive for such low quality.

Customer review rating 1.5/5

Douglas Solo - Confirmed reviews ALL

Location was the only positive aspect of my stay. Bedroom didn’t seem clean. Uncomfortable mattress and terrible quality bed sheets and towels. Breakfast was also not good. Too expensive for the poor quality offered.

Satisfied

Customer review rating 4.0/5

Claudia L. Solo - Confirmed reviews ALL

I stayed at the hotel just for a few hours due my flight overlay. I was satisfied. The breakfast was a nice surprise! wish I had more time available to enjoy it. The check in was a little slow. There was a line. It was almost midnight and I was anxious to go to my room considering I had to leave at 4:15 am the next day. At the bar they didn’t change for a 50 reais bill, forcing me to use a credit card. I live in the USA and I have NEVER a problem like that here. The room was great! Clean which is something very important to me. The condition of the towels were deplorable though. They look like rugs to clean the floor. That needs 100 % of improvement. Thank you

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Other web-users rate our hotel

  • 1,914 reviews 9.4/10 Location
  • 2,461 reviews 5.3/10 Room
  • 2,045 reviews 6.6/10 Service
  • 69 reviews 4/10 WiFi
  • 1,392 reviews 8.2/10 Breakfast
  • 1,107 reviews 3.8/10 Cleanliness
  • 563 reviews 4/10 Value
  • 108 reviews 6.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.