ibis Sao Paulo Interlagos 3 stars

Customer review rating (ALL Rating) 4.1/5 1,325 reviews

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Av Interlagos 2215, 04661200 SAO PAULO, Brazil

Description

Hotel extras

  • 10 minutes away from the Interlagos Circuit

  • 10 minutes away from the Mônica Theme Park

  • 2 km away from the Brazilian Institute of Coaching

  • Easy access to the Congonhas Airport (6 km away)

  • Dog Friendly Hotel (dogs up to 33 lb)

Our accommodation(s)

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Hotel location

ibis Sao Paulo Interlagos

Av Interlagos 2215
04661200 SAO PAULO
Brazil

GPS:-23.67297, -46.67702

Telephone
Fax +55 11 5633-4801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,325 reviews

TripAdvisor Rating  4.0/5  1,074 reviews

Certificate of excellence 2024

Basic but decent rooms and breakfast

TripAdvisor rating 4.0/5

JuRut TripAdvisor review

We were there for the Formula 1 GP 2024. The rooms are basic.....but clean and practical. The room could do with more clothes hooks. We were on the top floor so we had a nice view. The breakfast is basic, but decent. The nearby mall is convenient.....as it just a short walk away, mainly covered by a roof.

Hello, Thank you for sharing your feedback! We're glad to hear that you found the rooms clean and practical, and that you enjoyed the nice view from the top floor. We also appreciate your comments on the breakfast and the convenience of the nearby mall. Regarding your suggestion about adding more clothes hooks, we'll definitely take that into consideration as we continue to improve our facilities for the comfort of our guests. It was a pleasure having you stay with us during the Formula 1 GP 2024, and we hope to welcome you again in the future! Best regards, Catarina Costa General Manager, ibis SP Interlagos

Neither satisfied or dissatisfied

Customer review rating 2.5/5

Antonio Couples - Confirmed reviews ALL

Hotel Staff very nice, food was good, had karaoke, pool and table, room had good A/C and was quite. Event hough the hotel is a non smoking there was a strong cigarette smell on the hallway and in our room. The smell in our room seemed to come from the bathroom ventilation. The towels were terrible. They had stains, they were worn out and with holes. Also, the room had no telephone.

Dear Antonio, Thank you for sharing your feedback with us. We’re pleased to hear that you found our staff to be friendly, enjoyed the food, and appreciated the karaoke, pool, and the quiet room with good A/C. However, we sincerely apologize for the issues you encountered during your stay, particularly the cigarette smell in the hallway and your room. While our hotel is non-smoking, we will investigate this matter further to ensure that this is addressed and does not affect future guests. We also regret that the towels did not meet your expectations, and we will review the quality of our linens to ensure they are in better condition. Additionally, we are sorry for the lack of a telephone in your room; we’ll be sure to check that all necessary amenities are provided in our accommodations. Your feedback is very important to us, and we’ll take your comments seriously to improve the overall experience for our guests. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future. Best regards, Catarina Costa General Manager ibis São Paulo Interlagos

Average price, no breakfast, small rooms compared to red flag Ibises elsewhere

Customer review rating 3.5/5

C. S. C. Couples - Confirmed reviews ALL

Regular, no problems to report

Dear Claudio, Thank you for sharing your feedback. I'm glad to hear that your stay was generally problem-free. Regarding your comments, we understand that our pricing might be considered average and that breakfast is not included in all room rates. We offer both options—rates with and without breakfast—to give our guests the flexibility to choose what best suits their needs. As for the size of the rooms, we continuously assess and seek ways to enhance our services and accommodations. If you have any additional suggestions or if there is anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. Best regards, Catarina Costa General Manager

Good stay

Customer review rating 3.5/5

Saulo Business - Confirmed reviews ALL

The best part was the breakfast

Olá Saulo, Agradecemos por compartilhar sua experiência conosco. Fico feliz em saber que o café da manhã foi a melhor parte da sua estadia! Lamento que você tenha enfrentado problemas com o ralo do banho. Essa questão é importante e já será encaminhada para nossa equipe de manutenção para que possamos resolver o problema. Se houver algo mais que possamos fazer para melhorar sua próxima estadia, por favor, nos avise. Esperamos ter a oportunidade de recebê-lo novamente em breve! Atenciosamente, Catarina Costa Gerente Geral

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Colaboradores com falta de empatia

Olá Davis, Agradecemos por compartilhar sua experiência conosco e lamentamos profundamente que sua estadia não tenha correspondido às suas expectativas, especialmente no que diz respeito à falta de empatia demonstrada pelos nossos colaboradores. A empatia é um valor fundamental em nosso atendimento ao cliente, e é preocupante para nós saber que você não se sentiu devidamente compreendido e apoiado durante sua estadia. Gostaria de entender melhor o ocorrido, assim podemos investigar as circunstâncias que levaram a essa falta de empatia e tomar medidas para garantir que todos os nossos colaboradores estejam devidamente treinados e capacitados para lidar com todas as situações com sensibilidade e compreensão. Pedimos desculpas pelo desconforto e frustração que isso possa ter causado. Se houver algo específico que você gostaria de compartilhar conosco para que possamos entender melhor sua experiência e melhorar nossos serviços, ficaremos gratos pela oportunidade de ouvir suas sugestões. Esperamos ter a oportunidade de recebê-lo novamente no futuro e demonstrar a você o nosso compromisso com a excelência no atendimento ao cliente. Atenciosamente, Catarina Gerente Geral ibis São Paulo Interlagos

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Other web-users rate our hotel

  • 266 reviews 8.8/10 Location
  • 560 reviews 4.1/10 Room
  • 578 reviews 7.6/10 Service
  • 14 reviews 3.7/10 WiFi
  • 298 reviews 6.4/10 Breakfast
  • 213 reviews 6/10 Cleanliness
  • 208 reviews 2.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.