ibis Sao Paulo Interlagos 3 stars

Customer review rating (ALL Rating) 4.2/5 1,323 reviews

Best price
guarantee
ibis Sao Paulo Interlagos - Image 1
ibis Sao Paulo Interlagos - Image 2
ibis Sao Paulo Interlagos - Image 3
ibis Sao Paulo Interlagos - Image 4
Av Interlagos 2215, 04661200 SAO PAULO, Brazil

Description

Hotel extras

  • 10 minutes away from the Interlagos Circuit

  • 10 minutes away from the Mônica Theme Park

  • 2 km away from the Brazilian Institute of Coaching

  • Easy access to the Congonhas Airport (6 km away)

  • Dog Friendly Hotel (dogs up to 33 lb)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Sao Paulo Interlagos

Av Interlagos 2215
04661200 SAO PAULO
Brazil

GPS:-23.67297, -46.67702

Telephone
Fax +55 11 5633-4801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,323 reviews

TripAdvisor Rating  4.0/5  1,041 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Colaboradores com falta de empatia

Olá Davis, Agradecemos por compartilhar sua experiência conosco e lamentamos profundamente que sua estadia não tenha correspondido às suas expectativas, especialmente no que diz respeito à falta de empatia demonstrada pelos nossos colaboradores. A empatia é um valor fundamental em nosso atendimento ao cliente, e é preocupante para nós saber que você não se sentiu devidamente compreendido e apoiado durante sua estadia. Gostaria de entender melhor o ocorrido, assim podemos investigar as circunstâncias que levaram a essa falta de empatia e tomar medidas para garantir que todos os nossos colaboradores estejam devidamente treinados e capacitados para lidar com todas as situações com sensibilidade e compreensão. Pedimos desculpas pelo desconforto e frustração que isso possa ter causado. Se houver algo específico que você gostaria de compartilhar conosco para que possamos entender melhor sua experiência e melhorar nossos serviços, ficaremos gratos pela oportunidade de ouvir suas sugestões. Esperamos ter a oportunidade de recebê-lo novamente no futuro e demonstrar a você o nosso compromisso com a excelência no atendimento ao cliente. Atenciosamente, Catarina Gerente Geral ibis São Paulo Interlagos

Boa estadia

Customer review rating 4.0/5

Fabio N. Business - Confirmed reviews ALL

Local limpo e cafe da manha excelente.

Senhor N., Agradecemos os seus comentários no seguimento da sua estada no ibis São Paulo Interlagos. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Julia Betioli Coordenadora Operacional ibis SP Interlagos

Wonderful staff

Customer review rating 4.5/5

Sandra Business - Confirmed reviews ALL

Very kindly staff

Dear Sandra Mara K., Thank you for your feedback regarding your stay at ibis SP Interlagos. We're glad to hear that our staff was kind and helpful during your visit. Regarding the payment, you can actually pay in advance if you prefer. Simply request this option from our team or choose a prepaid rate when making your reservation. We apologize for the inconvenience with the hot water issue. We will address this immediately to ensure it's corrected. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit to São Paulo. Thank you for choosing ibis SP Interlagos! Catarina Costa General Manager

Excellent professional service and breakfast choices were excellent

Customer review rating 5.0/5

Nitish D. Couples - Confirmed reviews ALL

From the day I arrived till the day I left I enjoyed everything about this hotel and will always return to same place. Staff were polite and professional Breakfast was simply delicious and extensive choices. Would advice to offer some English speaking channels on TV

Dear Nitish D., We very much appreciate your comments regarding your stay at the ibis São Paulo Interlagos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catarina Costa

Really really bad.

Customer review rating 1.0/5

Adriano D. Z. Couples - Confirmed reviews ALL

Horrible room, damaged furniture, one of the worst hotels I've ever stayed in in my life. The people who work were very polite and there are no complaints about that, but the price of the hotel does not match the quality of the establishment. Really really bad.

Dear Adriano, Thank you for taking the time to tell us about your experience at the ibis São Paulo Interlagos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catarina Costa General Manager ibis SP Interlagos

In partnership with TripAdvisor

Other web-users rate our hotel

  • 246 reviews 8.9/10 Location
  • 550 reviews 4.2/10 Room
  • 543 reviews 7.6/10 Service
  • 13 reviews 4.8/10 WiFi
  • 290 reviews 6.8/10 Breakfast
  • 209 reviews 6.4/10 Cleanliness
  • 193 reviews 2.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.