ibis Styles Birmingham Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 742 reviews

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ibis Styles Birmingham Centre - Image 1
ibis Styles Birmingham Centre - Image 2
ibis Styles Birmingham Centre - Image 3
ibis Styles Birmingham Centre - Image 4
65 Lionel Street, B3 1JE BIRMINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel.

  • Onsite underground secure car park with direct lift access to reception for just £15 per 24h.

  • Within walking distance of key attractions and transport links.

  • 120 modern guest rooms with connecting rooms available.

  • 3 meeting rooms that can accommodate up to 12 people Theatre Style. Other layouts available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

The Duet

Photo out of - The Duet

Two single beds. For when your travelling companion is not quite you are companion. A comfortable bed, a practical bathroom, a flatscreen TV and complimentary high-speed WiFi.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

A double bed and a sofa bed. Who gets which is up to you. A comfortable bed, a practical bathroom, a flatscreen TV and complimentary high-speed Wi-Fi.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x36

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Styles Birmingham Centre

65 Lionel Street
B3 1JE BIRMINGHAM
United Kingdom

GPS:52.481568, -1.906795

Telephone
Fax +44 845 112 6152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 120 rooms
  • 7 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
  • 120 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine

Business

3 Meeting rooms

  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 17.71 € 15 GBP Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Accessibility

  • Elevators

HOTEL BAR AND RESTAURANT

Photo out of - HOTEL BAR AND RESTAURANT

Indulge in our international cuisine a-la-carte restaurant, unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Cooking style
International
Capacity
30
Accessibility
Accessible service
B3 1JE Birmingham, United Kingdom
Telephone +44 121 200 1900

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Vegetarian menu

Indulge in our international cuisine a-la-carte restaurant, unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  742 reviews

Customer review rating 4.5/5

Jess C. Couples - Confirmed reviews ALL

Thank you for such a wonderful review! We’re delighted you enjoyed our location, especially for the Utility Arena and the nearby Shakespeare pub. It’s lovely to hear you had such an enjoyable stay and are already planning another visit. We look forward to welcoming you back to ibis Styles Birmingham Centre for your next Birmingham adventure! Kind regards, Ionela Operations Manager

Customer review rating 4.5/5

Mandy A. Couples - Confirmed reviews ALL

Dear Mandy, Thank you for your fantastic review. We're delighted to hear that you chose us for the parking and found even more to enjoy during your stay. It's great to know that our quiet yet convenient location, lovely room, and overall experience were such a good fit for you. Your kind words mean a lot to us, and we're especially pleased that we've become your first choice for future visits. We look forward to welcoming you back again soon. 😊 Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

L. L. Business - Confirmed reviews ALL

Dear L., Thank you for your wonderful feedback. We’re delighted to hear that our team made such a positive impression on your stay. We are especially happy to know that the warm welcome and helpful service you received during check-in helped make your experience enjoyable. Your kind words will be shared with the team, who will be thrilled to hear them. We look forward to welcoming you back again soon. 😊 Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

K P. Couples - Confirmed reviews ALL

Dear P., Thank you for your wonderful feedback. We're delighted to hear that you loved the room facilities, enjoyed the convenience of our on-site parking, and appreciated the complimentary coffee facilities in the lounge. We're especially pleased that our Reception team made such a positive impression on your stay. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

Stuart B. Solo - Confirmed reviews ALL

Dear Stuart, Thank you for your kind review. We are happy to hear that you enjoyed our convenient location and found our staff friendly. Your positive feedback is greatly appreciated, and we look forward to welcoming you back again soon. Kind regards, Rose Guest Service Manager

Thank you for such a wonderful review! We’re delighted you enjoyed our location, especially for the Utility Arena and the nearby Shakespeare pub. It’s lovely to hear you had such an enjoyable stay and are already planning another visit. We look forward to welcoming you back to ibis Styles Birmingham Centre for your next Birmingham adventure! Kind regards, Ionela Operations Manager

Customer review rating 4.5/5

Mandy A. Couples - Confirmed reviews ALL

Chose the hotel for the parking but it was also in a great location in a quieter area, lovely room, perfect for us & will definitely stay again as a first choice

Dear Mandy, Thank you for your fantastic review. We're delighted to hear that you chose us for the parking and found even more to enjoy during your stay. It's great to know that our quiet yet convenient location, lovely room, and overall experience were such a good fit for you. Your kind words mean a lot to us, and we're especially pleased that we've become your first choice for future visits. We look forward to welcoming you back again soon. 😊 Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

L. L. Business - Confirmed reviews ALL

Staff at the hotel were brilliant. Very friendly and helpful. Especially on check-in.

Dear L., Thank you for your wonderful feedback. We’re delighted to hear that our team made such a positive impression on your stay. We are especially happy to know that the warm welcome and helpful service you received during check-in helped make your experience enjoyable. Your kind words will be shared with the team, who will be thrilled to hear them. We look forward to welcoming you back again soon. 😊 Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

K P. Couples - Confirmed reviews ALL

Loved the room facilities, the on site parking, super Reception staff and coffee facilities in Lounge.

Dear P., Thank you for your wonderful feedback. We're delighted to hear that you loved the room facilities, enjoyed the convenience of our on-site parking, and appreciated the complimentary coffee facilities in the lounge. We're especially pleased that our Reception team made such a positive impression on your stay. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Kind regards, Rose Guest Service Manager

Customer review rating 5.0/5

Stuart B. Solo - Confirmed reviews ALL

Great location and friendly staff.

Dear Stuart, Thank you for your kind review. We are happy to hear that you enjoyed our convenient location and found our staff friendly. Your positive feedback is greatly appreciated, and we look forward to welcoming you back again soon. Kind regards, Rose Guest Service Manager

Customer review rating 4.5/5

Louise M. Couples - Confirmed reviews ALL

Good location, good room. We were able to get a late check out too which was great. Breakfast was ok but nothing amazing.

Dear Louise, Thank you for your feedback. We are delighted to hear that you enjoyed our convenient location, comfortable room, and that we could accommodate your late check-out request. We also appreciate your comments regarding breakfast and will take them on board as we continue to improve our guest experience. We hope to welcome you back again. Kind regards, Rose Guest Service Manager

Customer review rating 3.5/5

Annie F. Couples - Confirmed reviews ALL

Exactly what we required, clean, tidy, staff on check in friendly and polite. Breakfast is £12, you get what you pay for however, a shout out to gluten free bread for toast! Thanks ( and cornflakes if you need them) parking £15. It was exactly what we needed.

Dear Annie, Thank you for your feedback. We are happy to hear that our hotel was exactly what you needed and you found the room clean and tidy, with a friendly welcome from our team at check in. We are also happy that our gluten-free breakfast options helped make your stay more enjoyable. We appreciate your feedback and hope to welcome you back soon. Kind regards, Rose Guest Service Manager

Customer review rating 4.5/5

John H. Solo - Confirmed reviews ALL

My room was clean , comfortable. Staff were polite and helpful as always.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Walid H

Customer review rating 5.0/5

Natasha M. Friends - Confirmed reviews ALL

Very clean room. Staff were so helpful and answered all questions, gave us a map of the area and told us where we needed to go in the town. Tea and coffee in reception. Everything you needed for a lovely stay!

Dear Natasha, Thank you for your lovely review, We’re so pleased you enjoyed your stay and found our team helpful. We hope to welcome you back soon Walid H Front of House Manager

Customer review rating 4.5/5

Emeeleah H. Couples - Confirmed reviews ALL

The hotel was exactly what we needed. The only small thing was the hot chocolate was pretty weak in flavour

Dear Emeeleah, Thank you for your lovely review! We’re glad the hotel was just what you needed. We’ll also take your feedback on the hot chocolate on board Walid H Front of House manager

Customer review rating 5.0/5

Leoni E. Couples - Confirmed reviews ALL

Saturday night stay - check-in was easy, room was as expected but with a massive bed! Great location for the show we saw and pubs we wanted to go to. Ideal

Dear Leoni, Thank you so much for your lovely review, We’re delighted to hear that you had an easy check-in, enjoyed the room (and the massive bed), and found the location ideal for your show and evening out. It was a pleasure to host you, and we’d love to welcome you back again Walid H Front of House Manager

Customer review rating 4.5/5

David R. Families - Confirmed reviews ALL

Perhaps my daughter isn't the most world-wise traveller, but it was declared that this hotel had the most comfortable beds in the world. We booked at short-notice and had a great stay - very convenient location.

Dear David, Thank you for your lovely review, We’re delighted your daughter enjoyed our beds and that you had a great stay. We hope to welcome you back again soon. Walid H Front of House Manager

Customer review rating 5.0/5

Theresa L. Couples - Confirmed reviews ALL

2 night leisure break, well located premises with parking underneath which was important to us. Comfy bed, great shower, surprisingly good breakfast with GF options

Dear Theresa, Thank you for your lovely review, We’re delighted you enjoyed the comfortable bed, great shower and breakfast, and that the convenient parking and Gluten Free options made your stay even easier. We hope to welcome you back soon. Walid H Front of House Manager

Customer review rating 3.5/5

Marc S. Couples - Confirmed reviews ALL

Satisfactory Note: The ladies that managed the breakfast area were excellent. Quietly efficient.

Customer review rating 4.5/5

Dianne B. Couples - Confirmed reviews ALL

Stayed one night and the hotel was clean and comfortable. Good breakfast. Had a bit of a problem with the electronic key getting in to the room each time.

Thank you for your feedback! We’re glad you enjoyed our clean, comfortable rooms and breakfast. We apologise for the inconvenience with your room key and appreciate you bringing this to our attention. Kind regards, Ionela Operations Manager

Customer review rating 4.5/5

Ralph B. Couples - Confirmed reviews ALL

I've stayed here a few times now. It's short walk to the Symphony Hall and the Utilita, and less than 10 minutes walk to New Street Station & Grand Arcade. Rooms are comfortable and quiet, and overall the stay was good value.

Dear Ralph, Thank you for your continued visits and kind feedback. We’re delighted you find our location convenient, our rooms comfortable and quiet, and your stays good value. We look forward to welcoming you again. Walid H Front of House Manager

Customer review rating 2.5/5

Darren S. P. Business - Confirmed reviews ALL

I had a family room for one night at a cost of over £200 as there were not many options left to choose from for the date I required. It would suit a very small family, such as 2 adults and 1 child. The sink was blocked and smelly. I had to unscrew the silver plunger cap to release the water. The handheld shower head cap fell off and had to fix it back on. When I came down for breakfast, reception staff didn't look up and asked for my room before proceeding.

Thank you for your feedback. We sincerely apologise for the issues with the sink, shower and the service you experienced at breakfast. This is not the standard we aim to provide, and we will share your comments with the relevant teams for review. We appreciate you bringing these matters to our attention. Kind regards, Ionela Operations Manager

Customer review rating 4.0/5

Rebecca W. Families - Confirmed reviews ALL

We stayed for one night as a family. The hotel was great - our only comment was the size of the room. For a family there was no space for luggage.

Dear Rebecca, Thank you for your feedback. We’re glad you enjoyed your stay and appreciate your comments regarding the room size and luggage space. We hope to welcome you and your family back soon. Walid H Front of House Manager

Customer review rating 4.5/5

Joy H. Solo - Confirmed reviews ALL

I want to thank the team at ibis Styles Birmingham for their wonderful hospitality. Every stay has given me peace, quiet, and a full night’s sleep — something I truly value for my health. The staff are always welcoming, and the hotel being just a few minutes from my university makes such a difference to my wellbeing and routine. The only challenge I face is affordability as a student, but I remain deeply grateful for the comfort and stability your hotel provides.

Dear Joy, Thank you for your lovely feedback. We’re delighted to know that our team, peaceful atmosphere, and convenient location help make your stays comfortable and restful. We truly appreciate your continued support and look forward to welcoming you back soon. Front of House Manager Walid H

Customer review rating 0.5/5

Zhara M. Solo - Confirmed reviews ALL

I reported several issues with the room I was allocated (room 601). Firstly, the fan in the bathroom remained on constantly (could not be switched off) and is extremely loud even with the door closed. I was unable to sleep peacefully or enjoy the space due to the constant noise of the fan. Secondly, the room was incredibly cold and took a long time to heat up, plus the heating system is very noisy, making it impossible to sleep with the heating on! Finally, when showering, the water did not drain away. I was only in the shower for a mere 4 minutes, and the water was up to top of the shower tray. I had to switch off the shower to prevent the bathroom from flooding, and then wait 15 minutes for the water to drain away, before quickly rinsing myself! I had not yet finished my shower and was covered in foam/soap. When I reported these issues to reception, I simply received an apology but no offer of compensation and more worryingly, no reassurance that these issues would be fixed for future guests. I only stayed at the Birmingham Ibis Styles for a single night but had a very poor and disappointing experience. I can't help but feel cheated out of hard-earned money paid in exchange for an inadequate service, and undervalued as a consumer when I raised issues with staff about the room. Customers should not have to turn off the shower (when they have only been in there for 4 minutes!) to prevent the bathroom from being flooded, and then wait 15 minutes for it to drain before being able to rinse soap off themselves. I'm sure most people would find that infuriating. I would like to be compensated accordingly as the service provided, and my experience overall, was wholly unsatisfactory.

Dear Zhara, Please accept my sincere apologies for the disappointing experience you had during your stay. I am very sorry to hear about the issues you experienced with the fan, heating, and shower drainage. When you raised these concerns with reception, our team did offer to move you to an alternative room, but we understand that you declined this option. Nevertheless, we appreciate how frustrating and uncomfortable the situation must have been. I will email you privately to discuss your experience in further detail and address your concerns directly. We will also ensure the issues raised are investigated and followed up with the relevant team. Once again, please accept our sincere apologies, and thank you for bringing this to our attention.

Other web-users rate our hotel

  • 1,591 reviews 9.5/10 Location
  • 1,713 reviews 7.5/10 Room
  • 1,411 reviews 9.1/10 Service
  • 34 reviews 6.1/10 WiFi
  • 865 reviews 7.3/10 Breakfast
  • 796 reviews 8.3/10 Cleanliness
  • 543 reviews 8.7/10 Value

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