ibis Muenchen City Ost

Customer review rating (ALL Rating) 4.5/5 852 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • WiFi included

  • Extensive buffet breakfast

  • 100% non-smoking hotel

  • 24 hr bar with cool drinks and snacks

Our accommodation(s)

Hotel location

ibis Muenchen City Ost

Berg Am Laim Str 125
81673 MUENCHEN
Germany

GPS:48.12985, 11.626732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Experience our interpretation of the Münchener Freiheit: At ibis Munich City East, we don't know the meaning of "closing time". The bar is open round-the-clock to spoil you with drinks, chilled beer, fragrant coffee and tasty snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  852 reviews

TripAdvisor Rating  4.0/5  439 reviews

Fine stay which was a livesafer

Customer review rating 5.0/5

Marijke Friends - Confirmed reviews ALL

Because of an error with a different hotel, we didnt have any accomodation for our concertweekend. Luckily München City Ost still had rooms! The rooms where clean, the bed slept great and the breakfast service was great. Very friendly employees!

Dear Marijke K., We are happy that you had a nice time at the Ibis München City Ost. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Mulzer Reception Ibis München City Ost

Dirty, small room and rude customer service

Customer review rating 0.5/5

Anabel C. Friends - Confirmed reviews ALL

We were placed in a handicap room. Were not provided enough towels, our room was dirty. The bottom of the shower curtain was stained with pink mold and our towels were old and dingy. I paid for the room and I slept on the small extra bed that was horrible! I could not sleep all night because the bed had hard metal and holes I could feel on my back which is still hurting from that night. It was €240 euros which seem excessive!!! Just an abuse. I hated this hotel and would never stay at a ibis again or tell my friends about it. We could not get a parking in the garage and left our car outside too and the staff was not nice to us. The front desk would not even help us pay for a water bottle and sent us to the bar. We waited about 20 minutes only to have the same guy come to the bar and charge us after the bar attendant asked him to because he was busy.

Dear Anabel C., Thank you for taking the time to tell us about your experience at the ibis Muenchen City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, T. Ernst

Perfect stay to visit the town

TripAdvisor rating 4.0/5

tmiversen Friends getaway - TripAdvisor review

The staff welcomed us warmly. The room was a decent size, clean and good AC. Nice lounge and bar in the reception, and also a nice space for breakfast with all that you need to start the day. The hotel had a good location, just a short walk from the tram. Would recomend it to anyone, and return there on my next trip to Munich

Great stay

Customer review rating 5.0/5

E Solo - Confirmed reviews ALL

Hotel is well located, 5 minute walk to a tram stop. Also, near the hotel are groceries Kaufland and Aldi. The room was comfortable and clean. The breakfast offered was good. The staff are approachable and very accommodating. Overall a great stay indeed.

Dear E, we are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jennifer Mulzer Reception Ibis München City Ost

Nice hotel

Customer review rating 4.5/5

Tina Friends - Confirmed reviews ALL

I was warmly welcomed upon my arrival, the room was a decent size and the AC was perfect! Breakfast was fine, not to crowded. The staff was always polite and helpful, and the offered a nice lounge and bar on the entrance floor.

Dear Tina, We very much appreciate your comments regarding your stay at the ibis Muenchen City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Mulzer Reception Ibis München City Ost

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Other web-users rate our hotel

  • 566 reviews 8.6/10 Location
  • 823 reviews 7.3/10 Room
  • 716 reviews 8.9/10 Service
  • 19 reviews 8/10 WiFi
  • 438 reviews 8.5/10 Cleanliness
  • 436 reviews 8.5/10 Breakfast
  • 159 reviews 9.3/10 Vibe
  • 5 reviews 1.1/10 Sustainability

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