ibis Muenchen City Ost 2.5 stars

Customer review rating (ALL Rating) 4.5/5 774 reviews

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ibis Muenchen City Ost - Image 1
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Berg Am Laim Str 125, 81673 MUENCHEN, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • WiFi included

  • Extensive buffet breakfast

  • 100% non-smoking hotel

  • 24 hr bar with cool drinks and snacks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Muenchen City Ost

Berg Am Laim Str 125
81673 MUENCHEN
Germany

GPS:48.12985, 11.626732

Telephone
Fax +49 89 452135244

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Experience our interpretation of the Münchener Freiheit: At ibis Munich City East, we don't know the meaning of "closing time". The bar is open round-the-clock to spoil you with drinks, chilled beer, fragrant coffee and tasty snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  774 reviews

TripAdvisor Rating  4.0/5  429 reviews

Construction work next to the hotel

Customer review rating 2.0/5

Derek Solo - Confirmed reviews ALL

Unfortunately, I was waked up by the loud construction noise which was caused by the construction site just opposite to my room no. 113. The construction site is only 20m away of my windows. The works started at 8am and woke me up. I had conference call at 9am and the noisy sound affected my meeting when I needed to talk.

Hello Derek, A building complex is currently under construction next to our hotel. Unfortunately, we have no influence on this construction work. We make sure that the rooms facing the construction site are hardly or not at all allocated. We apologize for the inconvenience you experienced during your stay. Please feel free to contact reception at any time in the future, the team will certainly find a solution, such as a room change. Best regards Marion Gruber

Close to public transport systems

Customer review rating 4.5/5

Phil Solo - Confirmed reviews ALL

Once again a warm friendly professional welcome on reception and swift check in Room was a good size with comfortable beds,with adequate room service

Great location for Messe but with poor service

Customer review rating 1.5/5

Giulia Business - Confirmed reviews ALL

I asked for breakfast and even if I paied they did not allow me to take the buffet breakfast, the offered me just the option for bread and coffee (the breakfast room was almost empty). I spent more than 15 min just to leave the key at the check out, even though everything was paied. The last day I asked for a quiet room/ space for a business call the lady told me we do not have a room and after 15 min they found a space with music. After many attempts they decide to switch off it. Finally I asked for a taxi they forgot to book in advance despite my request and I miss the train. When I complained the lady at the reception told me: thank you! People at the reception effectively are not understanding English and are arrogant and insolent.

Liebe Giulia, vielen Dank für Ihr Feedback zu dem Aufenthalt bei uns. Schade, dass Sie außerhalb der Öffnungszeiten in den Frühstücksraum gekommen sind. Das Frühstücksbuffet bieten wir von 06:30 bis 10 Uhr und am Wochenende und Feiertag bis 11 Uhr. Für Frühaufsteher und Ausschläfer besteht die Option eines kleinen Frühstücks ab 4 Uhr morgens bis 12 Uhr mittags, dieses hatte das Service Team angeboten. Selbstverständlich ist es ärgerlich, dass Sie Ihren Zug verpasst haben. Ich werde die von Ihnen genannten Themen bei dem nächsten Teammeeting mit aufnehmen. Wir freuen uns auf Ihren nächsten Besuch bei uns. Beste Grüße Marion Gruber

price-quality ratio not in balance

Customer review rating 1.5/5

R. Business - Confirmed reviews ALL

For work (and holiday of course) I spend many time in hotels. But also invite guests to hotels in my area. I found 180 Euro's per night not in line for the quality of the hotel. The staff by the way were very friendly, polite and helpfull. The rooms are clean for sure, but very old and not according to the minimal standard of 2023. Time stands still. This goes for the breakfast menu as well. This is not what I would expect nowadays.

Guten Tag Herr R., danke für das Feedback zu dem Aufenthalt und die lobenden Worte an das Team. Das Ibis München City Ost ist ein Messehotel. Zu Messezeiten und Events in der Stadt, steigen je nach Nachfrage auch die Preise und wir orientieren uns am Markt München. Zu Normalzeiten bieten wir unsere gewohnt günstigen Preise. Planen Sie für Ihre kommende Reise, wenn möglich, bestenfalls einen Aufenthalt außerhalb der gut besuchten Messezeiten ein. Unser Haus wurde 2015 eröffnet und ist modern eingerichtet. Auch das Frühstücksbuffet bietet eine große Auswahl an Speisen, von Bio-Brötchen bis hin zu Waffeln zum Selberbacken. Teilen Sie uns gerne mit, was Sie vermisst haben, wir sind immer für Verbesserungsvorschläge offen. Wir freuen uns auf Ihren nächsten Besuch. Beste Grüße Marion Gruber

Room is good.. but process of using carpark should be improved

Customer review rating 3.0/5

Bpinsg Business - Confirmed reviews ALL

The hotel is conveniently located across the tram stations, and there is Kaufland just besides it. So groceries shopping is easy. The rooms are clean too. Downside is I was not allowed to get into the carpark until I am checked-in, and there is very limited space outside the hotel to temporarily stop the car for check-in. I was asked to move the car at twice during my wait to check-in. Worst still, it was raining heavily then, and I gotta run to my car. I do not know why I am not allowed to get the car into the carpark before I check-in.

Guten Tag BPInSG, vielen Dank für das Feedback zu Ihrem Aufenthalt. Entschuldigen Sie bitte, dass Sie bei der Ankunft Schwierigkeiten mit der Zufahrt zur Parkfläche hatten. Die Parkplätze werden bei uns direkt bei Checkin vergeben, da wir ein komplexes Triplex-Parksystem in der Garage haben. Hier ist bei Erstnutzung eine Einweisung durch das Hotelpersonal notwendig. In der Einfahrt neben dem Haus befindet sich eine Fläche, wo man während des Checkins bzw. während des Be- und Entladens halten kann. Beste Grüße Marion Gruber

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Other web-users rate our hotel

  • 424 reviews 8.4/10 Location
  • 648 reviews 7.4/10 Room
  • 567 reviews 9/10 Service
  • 15 reviews 9.3/10 WiFi
  • 361 reviews 8.8/10 Cleanliness
  • 353 reviews 8.5/10 Breakfast
  • 127 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.