Mercure Hotel Munich Altstadt

Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.6/5 748 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone +49 89 232590

Fax +49 89 23259127

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast Non contractual photo

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our accommodation(s)

The non-smoking hotel of Mercure in Munich Altstadt offers standard rooms with single or double beds and twin beds. Comfort rooms have double or queen size beds. Enjoy the view from the superior suite the Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  748 reviews

TripAdvisor Rating  4.0/5  1,785 reviews

Really Nice Hotel In A Great Location

TripAdvisor rating 5.0/5

Pdremy Couples - TripAdvisor review

The hotel is near many of the Christmas Markets and close to everything. 15-minute walk to the main train station so you can take a day trip to many different locations close to Munich. Really great hotel.

Dear Pdremy, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mersiha & Team

well located,good breakfast

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

accept the issue i had from the begining of late check out which i needed to wait till the last dat to find out if its feasible or not (and not for free offcourse) all was fine,and no complains,the breakfast was very good maybe the room was a little small than i expected and remmember from my previous stay

Old and dated Mercure

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Rooms are old and Hotelnis not cosy, I don’t even understand how it can called a Mercure (as a very loyal accor Customer)

Dear Olivier P., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mersiha & Team

Great experience!

Customer review rating 5.0/5

Suzanne D. Friends - Confirmed reviews ALL

Stayed to explore the city and go to NFL game

Dear Suzanne D., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mersiha & Team

Very satisfied with my stay

Customer review rating 5.0/5

Loni T. Couples - Confirmed reviews ALL

Love the location. Everything was within walking distance. Price was also good.

Dear Loni Evitt-T., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mersiha & Team

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Other web-users rate our hotel

  • 856 reviews 9.3/10 Location
  • 718 reviews 7.8/10 Room
  • 667 reviews 9.3/10 Service
  • 28 reviews 8.5/10 WiFi
  • 834 reviews 9.7/10 Breakfast
  • 228 reviews 9/10 Value
  • 214 reviews 8.5/10 Cleanliness
  • 90 reviews 8.5/10 Food

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