Mercure Hotel Munich Altstadt 3 stars

Hotel was in a convenient location to Marienplatz's tourist area...Hotel room had very good heating requirements, but would have liked larger bath towels. Excellent Reception & Breakfast service...Would highly recommend this Hotel for a vacation in Munich.

Since our son lives in Munich, we visit the city at least 2 times a year. And every time we return to the Mercure because its nice location (very close to the cultural center and the shops) and the very good service (best breakfast in the city).

Excellent location and fantastic breakfast. Only problem is the replenishment of bathroom necessities such as shower gel. Both shower gel units were empty and never replenished during my stay! Luckily I had a spare shower gel sachet.

Really enjoyed our 4 night stay at the Mercure. You can get there easily from the airport on the S Bahn. Remember, most US credit cards do not work in the ticket machines, it's a 12 EUR ride, have cash ready. 4 min walk from Marienplatz to hotel. Rooms are an OK size for Europe, a bit dated, but comfortable. Very quiet at night. Free drinks, incl beer, in minibar ;-) Breakfast is absolutely amazing, smoked salmon, fresh bread, müesli, yogurt, a giant machine that produces freshly pressed orange juice. They even packed us a box-breakfast to go when we had to leave before 6:30AM on our last last. Hope to be back.

This hotel was in a great location, everything is in easy walking distance but in a quiet area. 30 minute train ride direct from Airport, 5 minute walk to hotel from station. Staff were very friendly and attentive and were helpful with directions and recommendations. We had the comfort room which was clean and spacious on the top floor. The breakfast was very good with lots of choices, even fresh squeezed orange juice which was a nice touch. Breakfast Staff are very friendly and efficient. There is also a free minibar with water, soft drink and beer and the bowl of apples on the front desk was appreciated. I noticed in one of the other reviews that the people talked about not getting breakfast with an early checkout but I saw a sign in the lift that offered a packed breakfast in the case of an early check out, so best to check that out at reception. I highly recommend this hotel.

Despite the room was small, free mini bar drinks and breakfast sang loud. Breakfast was the best I had for my entire trip this year, many options to choose from and nice food. Staff were very helpful. Location was great with walking distance to the old town and shopping street.

Excellent location, close to shopping and restaurants. Rooms are small but clean. Breakfast is excellent with so many choices. Location was a quick taxi ride to the Oktoberfest. walking distance to underground train.

What a great stay in Munich we've just completed. The Mercure Munich Altstadt hotel is in a fantastic location, just a one-block walk from the famous Marianplatz area with its great shopping, restaurants, and history. The hotel is affordable with comfortable and clean rooms, great helpful staff, and a perfect breakfast experience. We'll definitely be back.

The service at check-in was Horrible. We had requested a room WITHOUT steps on our reservation, but we given a room that required steps (husband has a medical condition and can't lift suitcases up stairs!). We went back to the front desk and asked nicely to be move and the lady said no, didn't even try to find another room. It is an old hotel, on each floor one side has steps, and the other side does not have have steps, so there should have been one room we could have moved to. The check out lady was very pleasant and apologized for the check in lady. The room was tiny but clean. The breakfast buffet was one of the best on our trip. The location is great for walking around old town.

There was mold in the bathroom that needs to be addressed. The rooms have a worn feel. The staff is helpful. The bathroom doesn't have wash mittens or wash cloths. We had to purchase some. We left at 5:30 and we were not offered breakfast, although it had been paid for. We have stayed here 5 or 6 times, but may choose another hotel for our next trip.

The hotel is really very well Iocated for visiting all the city centre sights on foot. It's also close to the S bahn and U bahn for Airport link and travelling further in the city. Very good breakfast too. Surprisingly quiet given the location.

This is the second time that I stayed at this Hotel. Its location cannot be better! It in the central area of Munich from where you can enjoy all the most interesting areas of this magnificent city. They have a very good service with comfortable clean rooms. I usually come to Munich once or two times a year and after trying other good Hotels I decided to stay on this due its extraordinary location.

Please see comments above

Hotel location is extremely good and within walking distance to the main attractions in Munich. Drawbacks of the hotel is that it does not have a parking on premise and that the rooms are not soundproof as you can hear the noise from the street, especially now that there are road works happening along that street. Hotel is very clean and staff are friendly. Good enough for a 3 stars hotel.

The Mercure was in a great location for our short 3 night stay. It was close to Marienplatz, shopping and great cafes/restaurants. The hotel staff were very friendly and helpful. The breakfast (included in our rate) was one of the best we have experienced.