Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.7/5 1,455 reviews

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Mercure Hotel Munich Altstadt - Image 1
Mercure Hotel Munich Altstadt - Image 2
Mercure Hotel Munich Altstadt - Image 3
Mercure Hotel Munich Altstadt - Image 4
Hotterstr. 4, 80331 MUNICH, Germany

Description

Hotel extras

  • Prime location - only a three-minute walk from the famous Marienplatz

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with double bed

Photo out of - Standard Room with double bed

Our standard rooms (18 m²) feature TV, telephone, safe, high-quality beds (180cm x 200cm) and a workstation. Free WiFi, electric kettle, mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Our ground floor standard rooms (17 m²) feature TV, telephone, safe, high-quality beds (180 cm x 200cm) and a workstation. Free WiFi, kettle, non-alcoholic mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Our standard rooms (15 m²) come with TV, telephone, safe, high-quality bed (120cm x 200cm) and a workstation. Free of charge: WiFi, coffee/water kettle, mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
1
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Superior Suite

Photo out of - Superior Suite

The Superior Suite (60 m²) with a view of the Frauenkirche offers a flat-screen TV, phone and bathroom with shower. Please note there are stairs and no lift. Free WIFI, Nespresso machine, minibar, SKY TV.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone
Fax +49 89 23259127
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 80 rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.02 m / 6.56 ft

  • Parking pricing: 40.00 € 40 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Buffet

Start your day with an authentic and delicious experience in our buffet, offering pastries, different types of bread, a host of dairy products, and a delicious selection of savory dishes.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • American
  • Hot Breakfast
  • Cold breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,455 reviews

Customer review rating 4.5/5

Sylwia K. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Marcelo C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Kendra L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Dale S. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Tu N. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Marcelo C. Couples - Confirmed reviews ALL

Hotel was walking distance to the main and busy plaza where you can access restaurants, shops and the metro system.

Customer review rating 4.5/5

Kendra L. Couples - Confirmed reviews ALL

Very centrally located to attractions and shopping with comfortable rooms!

Customer review rating 5.0/5

Dale S. Friends - Confirmed reviews ALL

We had a great weekend in the city center. Hotel is well located. The rooms are nicely sized. Breakfast was very good. Staff was friendly and spoke English. Rooms and lobby were very clean.

Customer review rating 5.0/5

Tu N. Friends - Confirmed reviews ALL

Loved that breakfast was included. It made it easy to start off our day in Munich. The location is also amazing too and near public transportation.

Customer review rating 4.5/5

Patrick K. Families - Confirmed reviews ALL

The hotel was in a great location, only a 5 to 10 minute walk to historical sites and great restaurants. My only issue, and this is a minor one, was that there were no washcloths in the bathroom. This is the only hotel I've been in that didn't have those. Other than that, the hotel was quite nice. The breakfast was quite good. And they have a machine that makes fresh-squeezed orange juice. Very cool!

Customer review rating 5.0/5

Christine Z. Families - Confirmed reviews ALL

Lovely comfortable room. Quiet yet convenient. Extra touches made it special. Breakfast was outstanding.

Customer review rating 5.0/5

Robert S. Couples - Confirmed reviews ALL

Hi, A well located hotel to the Marienplatz (Glockenspiel), close to S & U line trains. 450mt away. Very welcoming staff, room was good (Able to add a mattress topper for us we like a softer bed, just ask) plenty of power points to use and two chairs in our room. Breakfast was standard- Nope, a good selection of cold foods and bread, standard hot variety, orange juicer, Good coffee machine, quick and had lots of different drinks to choose from. Cold water and sparkling water as options. Plenty of seating and never felt rushed to leave. We stayed over Octoberfest for a 4 night stay at the end of a 30 day trip and this is one we would book if we ever go back to Munich and will recommend to friends. The outside of the hotel is not flashy and in a smaller street which helps keep noise down. cant say i really heard any each night. No laundry but found a very easy one - (two trains stops back at the main HB train station and 100mt walk to City dry clean SB Waschcenter)

Customer review rating 4.5/5

Mari F. Couples - Confirmed reviews ALL

It was a good stay. The only thing that could have made it better was getting to check in early. We were exhausted when we arrived and would have liked to rest and freshen up after the long flight.

Customer review rating 4.5/5

Lee M. Friends - Confirmed reviews ALL

For a 3* Hotel I was very impressed. Generous Mini Bar, a wide choice of Breakfast items and a comfy Mattress

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

The location is outstanding, the included breakfast is the best we’ve ever had at a three star hotel. The room was nice, bed comfortable. The staff were what made it amazing. My bag had been lost by the airline and I never had luggage til 2200, the night before we left. It was looking like I was going to have to abandon my luggage in Munich before we moved on to Italy. Additionally, our flight to Italy was cancelled and we had to shift to the train. Sanja at the front desk and manager, Mersiha gave us concierge level service, seriously, like five star level, as they helped us negotiate these travel set backs. The hotel is great, the staff are extraordinary. We will definitely recommend and will stay again when in Munich.

Customer review rating 4.5/5

Ashley W. Couples - Confirmed reviews ALL

My husband and I thoroughly enjoyed our stay at the Mercure Hotel Alstadt during Oktoberfest. Our room was clean and comfortable, and the daily breakfast had a fantastic selection. It's within walking distance to the Marienplatz and close enough to public transportation that getting around was easy. Highly recommend this hotel if you are visiting Munich for Oktoberfest or any other time!

Customer review rating 4.5/5

Lilian A. Solo - Confirmed reviews ALL

I loved the hotel's location. It really was the best choice for my week in Munich. The breakfast is great and the room is functional.

Customer review rating 5.0/5

Theresa P. Couples - Confirmed reviews ALL

We stayed 4 nights during Oktoberfest. Our room was cleaned daily, desk staff was friendly and helpful, great breakfast, and we were able to walk to many of the historical places we wanted to visit.

Customer review rating 5.0/5

Jia M. L. E. Families - Confirmed reviews ALL

Yay for all the right reasons: 1. Mini bar is free, including beer and refreshed daily. 2. Front desk is helpful and friendly, the one we had was the morning shift lady named Angelica. 3. Breakfast is great. And the orange juicer is the best I have come across. And they take their spreads seriously. Much better than the ones we had in Italy. 4. Smack in the middle between two nearby S-Bahn, U-Bahn and trams (sendlinger tor and marien platz). This means that you could move around very easily. 5. Oktoberfest Saturday parade is less than 200m from the hotel. 6. The two great Michelin restaurants are within 10-15mins walk from the hotel. Les Deux (French) and Galleria (Italian). 7. Accessible by taxi as well. The front desk will call one for you. 8. Laundry works as well. Drop off before 9am and collect it in the pm on the same day. 9. Wifi works and the usb works for the older iPhones and the newer ones. 10. Aircon is cold and adjustable.

Customer review rating 4.5/5

Steven S. Couples - Confirmed reviews ALL

Front desk was extremely helpful. Location was very good. Room was pleasant.

Customer review rating 5.0/5

Anne L. Families - Confirmed reviews ALL

Room was spacious and clean. Had little extras like slippers and made use of the complimentary minibar. Hotel was well located for the old town and also the pick up point for our day trip to the castles. This is my fourth stay at an Accor hotel and would recommend each one I have stayed in. Breakfast offered a wide choice.

Customer review rating 5.0/5

Silke B. Business - Confirmed reviews ALL

Brilliant location Super friendly staff. Great rooms and very quiet. I always stay here each year I come visit Munich.

Customer review rating 4.0/5

Efim O. Families - Confirmed reviews ALL

very well located, clean rooms I strongly recommend you to write in room descriptions if this includes bath or walkinshower I recommend you to employ consierge for help of customers I recommend you to upgrade your breackfast and coffee machine

Customer review rating 5.0/5

Nancy A. Couples - Confirmed reviews ALL

The location was excellent, faculty modern and clean with no hardwood floors and the breakfast was the best on our trip A+

Other web-users rate our hotel

  • 1,264 reviews 9.7/10 Location
  • 1,095 reviews 8.3/10 Room
  • 954 reviews 9.5/10 Service
  • 14 reviews 9.8/10 WiFi
  • 1,204 reviews 9.7/10 Breakfast
  • 569 reviews 6.7/10 Comfort
  • 415 reviews 9.1/10 Cleanliness
  • 326 reviews 8.9/10 Value

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