Mercure Hotel Munich Altstadt 3 stars

This hotel was in a great location, everything is in easy walking distance but in a quiet area. 30 minute train ride direct from Airport, 5 minute walk to hotel from station. Staff were very friendly and attentive and were helpful with directions and recommendations. We had the comfort room which was clean and spacious on the top floor. The breakfast was very good with lots of choices, even fresh squeezed orange juice which was a nice touch. Breakfast Staff are very friendly and efficient. There is also a free minibar with water, soft drink and beer and the bowl of apples on the front desk was appreciated. I noticed in one of the other reviews that the people talked about not getting breakfast with an early checkout but I saw a sign in the lift that offered a packed breakfast in the case of an early check out, so best to check that out at reception. I highly recommend this hotel.

Despite the room was small, free mini bar drinks and breakfast sang loud. Breakfast was the best I had for my entire trip this year, many options to choose from and nice food. Staff were very helpful. Location was great with walking distance to the old town and shopping street.

Excellent location, close to shopping and restaurants. Rooms are small but clean. Breakfast is excellent with so many choices. Location was a quick taxi ride to the Oktoberfest. walking distance to underground train.

What a great stay in Munich we've just completed. The Mercure Munich Altstadt hotel is in a fantastic location, just a one-block walk from the famous Marianplatz area with its great shopping, restaurants, and history. The hotel is affordable with comfortable and clean rooms, great helpful staff, and a perfect breakfast experience. We'll definitely be back.

The service at check-in was Horrible. We had requested a room WITHOUT steps on our reservation, but we given a room that required steps (husband has a medical condition and can't lift suitcases up stairs!). We went back to the front desk and asked nicely to be move and the lady said no, didn't even try to find another room. It is an old hotel, on each floor one side has steps, and the other side does not have have steps, so there should have been one room we could have moved to. The check out lady was very pleasant and apologized for the check in lady. The room was tiny but clean. The breakfast buffet was one of the best on our trip. The location is great for walking around old town.

There was mold in the bathroom that needs to be addressed. The rooms have a worn feel. The staff is helpful. The bathroom doesn't have wash mittens or wash cloths. We had to purchase some. We left at 5:30 and we were not offered breakfast, although it had been paid for. We have stayed here 5 or 6 times, but may choose another hotel for our next trip.

The hotel is really very well Iocated for visiting all the city centre sights on foot. It's also close to the S bahn and U bahn for Airport link and travelling further in the city. Very good breakfast too. Surprisingly quiet given the location.

This is the second time that I stayed at this Hotel. Its location cannot be better! It in the central area of Munich from where you can enjoy all the most interesting areas of this magnificent city. They have a very good service with comfortable clean rooms. I usually come to Munich once or two times a year and after trying other good Hotels I decided to stay on this due its extraordinary location.

Please see comments above

Hotel location is extremely good and within walking distance to the main attractions in Munich. Drawbacks of the hotel is that it does not have a parking on premise and that the rooms are not soundproof as you can hear the noise from the street, especially now that there are road works happening along that street. Hotel is very clean and staff are friendly. Good enough for a 3 stars hotel.

The Mercure was in a great location for our short 3 night stay. It was close to Marienplatz, shopping and great cafes/restaurants. The hotel staff were very friendly and helpful. The breakfast (included in our rate) was one of the best we have experienced.

This was a return visit, Was able to reserve the best room in the hotel, great breakfast with fantastic selection and lovely dinning room, super location, attentive staff, would recommend to anyone wanting a superior travel experience.

This hotel is conveniently situated in the Old Town, but in a quiet street so that there is little disturbance from passing crowds and traffic. The room was clean, comfortable and well appointed. It also had windows that actually opened - increasingly rare in these days of air conditioning. Breakfasts were very good, with plentiful supplies of a whole range of dishes (and nice touches such as fresh honeycomb, and freshly pressed orange juice). The reception staff were unfailingly efficient and helpful.

The best place for me in Munich. Very central, walking to Marienplatz. The staff is soooo helpful and frinedly. They are so customer oriented, I know it is a business but it looks for me ( i was there at least 5 or 6 times) they treat you like a friend, Rooms very clean, nothing fancy but I like it. From room cleaners (not employed- least from a company) to staff at the front desk, to services at breakfast time, all are lovely. Oh, and breakfast is included....

We took the suite at this hotel and were happy with our overall stay. They were accommodating and friendly. The suite is spacious but is getting old and needs to be freshened up. I would however stay there again.