Mercure Hotel Munich Altstadt 3 stars

The only problem was 2 clients accidently coming into my room at night as u was sleeping. Apparently it was a check-in mishap. Was quite freaky so i couldn't sleep well that evening because of this...

I complained about the shower in the bathroom which was not working properly. The water temperature was hot then cold, hot, cold, hot, cold,... and taking a shower is impossible. The reception was not helpful at all and insisted that nothing can be done until tomorrow but no action was taken the next day. My booking was for two rooms (4 adults) and I asked for a late checkout at 1pm instead of 12 noon. On checking out, I was told in a rudely by the receptionist that I did not ask for late check out for 2 rooms. This may be a small misunderstanding but she made it sound like I have caused a big inconvenience. I will not stay in the hotel again in my next trip to Munich and do not recommend it to my colleagues.

Great location, amazing for the price, very nice staff, breakfast very good and various, nice ambiance. Free minibar :) The only negative is that the bathroom is a little "tired", the bathtub (used for shower) did not drain properly, she shower hose itself have some leakage, so half of the water you use to wash yourself is lost. Overall, It is a worth to stay hotel

Very good location to old town. I can walk to everywhere. The breakfast is amazing and the staff are very nice and helpful. I recommend this hotel to everyone whose top priority is location and convenient

The location can't be beat since it's in Old Town and you can be in the Marienplatz and other locations in minutes. For farther distances, U and S systems are in the Marienplatz and easily taken. I was there for 9 nights and did not rent a car because I knew I wouldn't need one. I took one day trip to Salzburg by walking to the main train station and taking the train. The cleaning staff was particularly conscientious about keeping the room clean and in tip top shape so it was a pleasure returning to the room after a long day of shopping and sightseeing. A small refrigerator was in the room and they left some complimentary water and coke each day, which was a lifesaver. The office staff was wonderfully friendly and very helpful about getting me where I wanted to go. December was a great time to visit Munich and be able to go to the Christmas markets. Breakfast was included and the breakfast buffet was quite large and had something for everyone. If you needed to depart the hotel before breakfast began, they even offered to pack you a lunch. I am a 65 year old female and chose to go alone on this trip so that I could see what I wanted to see. This was the perfect choice of hotel for my solo trip but would also be a great place for business travelers or a family. I will definitely be staying here again!

Our woo. Had a separate sleeping nook, which barely fit a queen bed. This is not unusual in Europe, it was very clean and the breakfast was excellent, as was the free mini bar. We had to inch sideways to get into bed!

Staff was friendly and helpful. Best hotel location. Quiet and clean room. Good breakfast.

Hotel was in a convenient location to Marienplatz's tourist area...Hotel room had very good heating requirements, but would have liked larger bath towels. Excellent Reception & Breakfast service...Would highly recommend this Hotel for a vacation in Munich.

Since our son lives in Munich, we visit the city at least 2 times a year. And every time we return to the Mercure because its nice location (very close to the cultural center and the shops) and the very good service (best breakfast in the city).

Excellent location and fantastic breakfast. Only problem is the replenishment of bathroom necessities such as shower gel. Both shower gel units were empty and never replenished during my stay! Luckily I had a spare shower gel sachet.

Really enjoyed our 4 night stay at the Mercure. You can get there easily from the airport on the S Bahn. Remember, most US credit cards do not work in the ticket machines, it's a 12 EUR ride, have cash ready. 4 min walk from Marienplatz to hotel. Rooms are an OK size for Europe, a bit dated, but comfortable. Very quiet at night. Free drinks, incl beer, in minibar ;-) Breakfast is absolutely amazing, smoked salmon, fresh bread, müesli, yogurt, a giant machine that produces freshly pressed orange juice. They even packed us a box-breakfast to go when we had to leave before 6:30AM on our last last. Hope to be back.

This hotel was in a great location, everything is in easy walking distance but in a quiet area. 30 minute train ride direct from Airport, 5 minute walk to hotel from station. Staff were very friendly and attentive and were helpful with directions and recommendations. We had the comfort room which was clean and spacious on the top floor. The breakfast was very good with lots of choices, even fresh squeezed orange juice which was a nice touch. Breakfast Staff are very friendly and efficient. There is also a free minibar with water, soft drink and beer and the bowl of apples on the front desk was appreciated. I noticed in one of the other reviews that the people talked about not getting breakfast with an early checkout but I saw a sign in the lift that offered a packed breakfast in the case of an early check out, so best to check that out at reception. I highly recommend this hotel.

Despite the room was small, free mini bar drinks and breakfast sang loud. Breakfast was the best I had for my entire trip this year, many options to choose from and nice food. Staff were very helpful. Location was great with walking distance to the old town and shopping street.

Excellent location, close to shopping and restaurants. Rooms are small but clean. Breakfast is excellent with so many choices. Location was a quick taxi ride to the Oktoberfest. walking distance to underground train.

What a great stay in Munich we've just completed. The Mercure Munich Altstadt hotel is in a fantastic location, just a one-block walk from the famous Marianplatz area with its great shopping, restaurants, and history. The hotel is affordable with comfortable and clean rooms, great helpful staff, and a perfect breakfast experience. We'll definitely be back.