Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.7/5 1,352 reviews

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Mercure Hotel Munich Altstadt - Image 1
Mercure Hotel Munich Altstadt - Image 2
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Mercure Hotel Munich Altstadt - Image 4
Hotterstr. 4, 80331 MUNICH, Germany

Description

Hotel extras

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone
Fax +49 89 23259127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,352 reviews

TripAdvisor Rating  4.2/5  1,916 reviews

Certificate of excellence 2025

Christmas Market Holiday

TripAdvisor rating 5.0/5

Kim M TripAdvisor review

Excellent hotel. Great location. You can walk from the train station but it's a bit of a hike if you have luggage. Central to the markets and old town area. Everything we wanted to see was within walking distance. The rooms were comfortable and clean and well appointed. Breakfast was exceptional. There is a lot of street noise but closing the windows shut it all out. Staff was exceptional. Would definitely stay here again or at another of their properties.

Dear guest, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your Christmas Market holiday with us. It's wonderful to know that our location made it easy for you to explore the markets and the charming old town. We completely understand that hauling luggage can be a bit of a trek, but we're glad that you found it manageable. We're delighted that you found your room comfortable and well-appointed, and it’s fantastic to hear that you enjoyed our exceptional breakfast. We do our best to offer a great start to your day! As for the street noise, we appreciate your understanding and glad that closing the windows made a difference for you. Thank you for highlighting our staff's efforts; they work hard to ensure every guest feels welcomed and valued. We can’t wait to welcome you back for another stay, whether it be with us or at any of our other properties. Safe travels and see you soon! Best regards, Mercure Hotel Muenchen Altstadt

Customer review rating 4.0/5

Richard F. Couples - Confirmed reviews ALL

The staff were very professional and courteous. The room was clean and well appointed. We found the bed to be very comfortable and appreciated the free mini bar in the room. Breakfast had a large variety of hot and cold foods which filled us up for the day. Because our room was at the end overlooking a courtyard we were woken up by the trash being picked up early in the morning. Also the cigarette smoke hotel staff filtered into our room.

Dear Guest, Thank you for sharing your experience at Mercure Hotel Muenchen Altstadt. We are delighted to read that our central location, convenient access to public transportation, and good value at the time of booking contributed positively to your stay. It is wonderful to hear that our team’s professionalism and courtesy stood out, and that you found the room clean, well appointed, and the bed very comfortable. We are also pleased that the complimentary minibar and the extensive breakfast selection added to your comfort and set you up well for the day. We are truly sorry to learn that your rest was disturbed in the early morning and that external odors affected your room. Your comfort is important to us, and we strive to provide a calm and pleasant environment for all guests. Thank you again for your thoughtful feedback. We hope to have the opportunity to welcome you back for an even more seamless stay. Greetings from Munich, Mersiha

Customer review rating 5.0/5

Raymond N. Families - Confirmed reviews ALL

This is a great location with easy access to Marienplatz and the adjacent areas. If you can walk half a mile or two, you can see most of the cultural center of Munich, a beautiful and baroque city.and .

Dear Guest, Thank you for sharing your review and for choosing Mercure Hotel Muenchen Altstadt. We are delighted that our central location made it easy for you to explore the cultural heart of Munich. We are especially pleased to hear that our team provided friendly and helpful service throughout your stay. Your kind mention of our evening-shift colleague and of Angelica’s clear explanation at checkout is greatly appreciated, and we will be sure to share your compliments with the team. We are also glad that our recycling efforts stood out to you. It is encouraging to know that our sustainability practices contributed positively to your experience. We value your feedback and hope to have the pleasure of welcoming you back on your next visit to Munich. Greetings from Munich, Mersiha

Satisfied customer

TripAdvisor rating 5.0/5

juliet s TripAdvisor review

Very nice and friendly receptionist, especially Angelica. Very clean and spacious room and it has a towel warmer that's very convenient for hanging and drying tiny clothing, socks, etc. Happy with our stay here. Free minibar which is also a plus.

Dear guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our receptionist Angelica to be friendly and helpful. It's great that you appreciated the cleanliness of your room and the convenience of the towel warmer. We're also glad you liked the complimentary minibar! We hope to welcome you back for another delightful visit soon. Best regards, Mercure Hotel Muenchen Altstadt

Customer review rating 5.0/5

Tam L. Families - Confirmed reviews ALL

Our three families booked 3 rooms. We all had a great & pleasant stay at the Mercure Munich. Oh, by the way, we had the best, hands down,all-inclusive hotel breakfast ever. Kudos to the kitchen staff. We stayed at the Mercure in Bana Hills, Danang, VN last year, and it was no where near the wonderful experience we have had this time. Thanks to all the staff at Mercure Munich.

Dear Guest, Thank you for sharing such enthusiastic feedback about your recent stay with your three families. We are delighted to know our central location and cleanliness contributed to a comfortable and enjoyable visit. Your praise for our breakfast is truly appreciated. It is wonderful to hear that the variety and quality stood out and that our kitchen team made such a positive impression. We are equally pleased that our team provided a warm and welcoming experience throughout your stay. Creating memorable moments for families and groups is central to our service philosophy. We look forward to the pleasure of welcoming you back to Mercure Hotel Muenchen Altstadt on your next visit to Munich. Best wishes from Munich, Mersiha

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Other web-users rate our hotel

  • 1,293 reviews 9.7/10 Location
  • 1,108 reviews 8.2/10 Room
  • 978 reviews 9.4/10 Service
  • 17 reviews 9.2/10 WiFi
  • 1,240 reviews 9.8/10 Breakfast
  • 408 reviews 9.2/10 Cleanliness
  • 324 reviews 8.7/10 Value
  • 118 reviews 9.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.