Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.7/5 1,340 reviews

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Mercure Hotel Munich Altstadt - Image 1
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Hotterstr. 4, 80331 MUNICH, Germany

Description

Hotel extras

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone
Fax +49 89 23259127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,340 reviews

TripAdvisor Rating  4.2/5  1,919 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Sarah M. Solo - Confirmed reviews ALL

Perfect location Friendly staff Good breakfast

Dear Guest, Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed our central location, the warm hospitality of our team, and the quality of our breakfast. Providing a comfortable stay with attentive service is at the heart of what we do, and it is wonderful to know that these aspects stood out during your visit. We look forward to welcoming you back to Mercure Hotel Muenchen Altstadt for another excellent stay. Greetings from Munich, Mersiha

Customer review rating 3.5/5

Harrison K. Couples - Confirmed reviews ALL

Room was average. Breakfast was great

Dear Guest, Thank you for sharing your thoughts with us! We're glad you enjoyed our great breakfast and appreciated our convenient location. We're always looking to enhance our guests' experiences, so your feedback about the room is valuable to us. We hope to welcome you back soon for an even better stay! Best wishes, Mercure Hotel Muenchen Altstadt

Customer review rating 4.0/5

Michelle C. Families - Confirmed reviews ALL

Remembering it is a three star hotel it is an ideal place to stay in Munich. Breakfast was great, however the rooms during winter were hotter than the safari desert. Unfortunately, the air-conditioning is only turned on during the summer months. I didn’t realise Air Conditioning was rationed. The solution was to open the windows to cool the rooms down. Needless to say some of our travelling. party became unwell because of the temperatures of the room.

Dear Michelle C., Thank you so much for sharing your thoughts about your stay with us! We're thrilled to hear that you enjoyed our great location and the breakfast we offer. It’s always wonderful when our guests appreciate these aspects of their visit. I truly understand your concerns regarding the room temperature during winter. Our air conditioning policy is indeed set to operate primarily in the summer months, which can sometimes lead to discomfort when temperatures rise indoors. Opening the windows or regulating manual the heating is a common practice our guests use to help manage the room temperature, but I’m sorry to hear that some members of your party were unwell due to this issue. Your feedback is invaluable, and we’ll certainly keep it in mind as we continually evaluate our guest experience. We hope to welcome you back to Mercure Hotel Muenchen Altstadt in the future. If you decide to stay with us again, we’d be delighted to ensure your comfort is prioritized. Take care and safe travels, Mercure Hotel Muenchen Altstadt

Customer review rating 5.0/5

Emad W. Families - Confirmed reviews ALL

Excellent

Dear guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our location to be outstanding. It’s always our goal to provide a memorable experience for our guests, and it sounds like we hit the mark with you. We hope to welcome you back soon for another excellent visit! Warm regards, Mercure Hotel Muenchen Altstadt

Christmas Market Holiday

TripAdvisor rating 5.0/5

Kim M TripAdvisor review

Excellent hotel. Great location. You can walk from the train station but it's a bit of a hike if you have luggage. Central to the markets and old town area. Everything we wanted to see was within walking distance. The rooms were comfortable and clean and well appointed. Breakfast was exceptional. There is a lot of street noise but closing the windows shut it all out. Staff was exceptional. Would definitely stay here again or at another of their properties.

Dear guest, Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your Christmas Market holiday with us. It's wonderful to know that our location made it easy for you to explore the markets and the charming old town. We completely understand that hauling luggage can be a bit of a trek, but we're glad that you found it manageable. We're delighted that you found your room comfortable and well-appointed, and it’s fantastic to hear that you enjoyed our exceptional breakfast. We do our best to offer a great start to your day! As for the street noise, we appreciate your understanding and glad that closing the windows made a difference for you. Thank you for highlighting our staff's efforts; they work hard to ensure every guest feels welcomed and valued. We can’t wait to welcome you back for another stay, whether it be with us or at any of our other properties. Safe travels and see you soon! Best regards, Mercure Hotel Muenchen Altstadt

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Other web-users rate our hotel

  • 1,290 reviews 9.7/10 Location
  • 1,108 reviews 8.1/10 Room
  • 975 reviews 9.4/10 Service
  • 17 reviews 9.2/10 WiFi
  • 1,236 reviews 9.8/10 Breakfast
  • 410 reviews 9.1/10 Cleanliness
  • 320 reviews 8.6/10 Value
  • 114 reviews 8.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.