Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.7/5 1,365 reviews

Best price
guarantee
Mercure Hotel Munich Altstadt - Image 1
Mercure Hotel Munich Altstadt - Image 2
Mercure Hotel Munich Altstadt - Image 3
Mercure Hotel Munich Altstadt - Image 4
Hotterstr. 4, 80331 MUNICH, Germany

Description

Hotel extras

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone
Fax +49 89 23259127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,365 reviews

TripAdvisor Rating  4.2/5  1,916 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Raymond N. Families - Confirmed reviews ALL

This is a great location with easy access to Marienplatz and the adjacent areas. If you can walk half a mile or two, you can see most of the cultural center of Munich, a beautiful and baroque city.and .

Dear Guest, Thank you for sharing your review and for choosing Mercure Hotel Muenchen Altstadt. We are delighted that our central location made it easy for you to explore the cultural heart of Munich. We are especially pleased to hear that our team provided friendly and helpful service throughout your stay. Your kind mention of our evening-shift colleague and of Angelica’s clear explanation at checkout is greatly appreciated, and we will be sure to share your compliments with the team. We are also glad that our recycling efforts stood out to you. It is encouraging to know that our sustainability practices contributed positively to your experience. We value your feedback and hope to have the pleasure of welcoming you back on your next visit to Munich. Greetings from Munich, Mersiha

Satisfied customer

TripAdvisor rating 5.0/5

juliet s TripAdvisor review

Very nice and friendly receptionist, especially Angelica. Very clean and spacious room and it has a towel warmer that's very convenient for hanging and drying tiny clothing, socks, etc. Happy with our stay here. Free minibar which is also a plus.

Dear guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our receptionist Angelica to be friendly and helpful. It's great that you appreciated the cleanliness of your room and the convenience of the towel warmer. We're also glad you liked the complimentary minibar! We hope to welcome you back for another delightful visit soon. Best regards, Mercure Hotel Muenchen Altstadt

Customer review rating 5.0/5

Tam L. Families - Confirmed reviews ALL

Our three families booked 3 rooms. We all had a great & pleasant stay at the Mercure Munich. Oh, by the way, we had the best, hands down,all-inclusive hotel breakfast ever. Kudos to the kitchen staff. We stayed at the Mercure in Bana Hills, Danang, VN last year, and it was no where near the wonderful experience we have had this time. Thanks to all the staff at Mercure Munich.

Dear Guest, Thank you for sharing such enthusiastic feedback about your recent stay with your three families. We are delighted to know our central location and cleanliness contributed to a comfortable and enjoyable visit. Your praise for our breakfast is truly appreciated. It is wonderful to hear that the variety and quality stood out and that our kitchen team made such a positive impression. We are equally pleased that our team provided a warm and welcoming experience throughout your stay. Creating memorable moments for families and groups is central to our service philosophy. We look forward to the pleasure of welcoming you back to Mercure Hotel Muenchen Altstadt on your next visit to Munich. Best wishes from Munich, Mersiha

Customer review rating 5.0/5

Joanne W. Friends - Confirmed reviews ALL

Perfect location for the Christmas markets

Dear Guest, Thank you for sharing your kind feedback. We are delighted to hear that our central location and breakfast contributed so positively to your stay during the Christmas market season. It is wonderful to know that you found both the convenience and the morning selection to be highlights. Providing a memorable experience in the heart of Munich is very important to our team. We appreciate your comment regarding value, and we are grateful you chose to stay with us. We hope to welcome you back for another enjoyable visit soon. Best wishes from Munich, Mersiha

Customer review rating 4.5/5

Adrian G. Families - Confirmed reviews ALL

The shower drain from room 310, does not work at normal parameters, practically the bathtub fills with water with every shower, even if we save water. (I hope this is the right place for this kind of comment).

Dear Guest, Thank you for sharing your feedback and for highlighting our central location and overall standards. We are especially pleased to read your kind words about the team at reception and the positive interactions you had with our colleagues. We are sorry to learn that your experience in the bathroom did not reflect the seamless comfort we aim to provide. Your observation is appreciated, and we value the time you took to let us know. It is wonderful to hear that the collaboration with our staff enhanced your stay. Providing warm, attentive service is central to our hospitality, and your recognition motivates our team. We hope to have the opportunity to welcome you back for an even more comfortable visit. Best wishes from Munich, Mersiha

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,301 reviews 9.7/10 Location
  • 1,116 reviews 8.2/10 Room
  • 986 reviews 9.4/10 Service
  • 17 reviews 9.2/10 WiFi
  • 1,248 reviews 9.8/10 Breakfast
  • 409 reviews 9.2/10 Cleanliness
  • 327 reviews 8.7/10 Value
  • 120 reviews 9.2/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.