Satisfied, I prefer to book when available.

Staff were very friendly and helpful, both at reception (Ms Durgowitz? and all the others) and in the breakfast room. Rooms are spacious, clean, pleasant. Liked the free minibar and the free coffee facilites. Excellent location. Very good breakfast choices and quality of food/drinks. Very clean everywhere, including common areas.

For vegetarians, who do not eat even Egg, there are no good choices during breakfast... cannot keep on eating bread and cheese.

Although it’s a bit hard to find, this hotel is in an excellent location. As in all Accor hotel, the rooms are clean, the staff vey courteous and helpful. Even though it’s downtown, the roms are very quiet, absolutely no street noise. The only issue we had is that it had no internet when we were there. The staff could not tell us when it would be fixed so they immediately offered to put us up in another Mercure. The other Mercure was more luxurious but the location was not as convenient at the Mercure Altsadt.

breakfast pretty basic, staff not too friendly, stupid regulations with gloves at breakfast, room with zero charmr

Friendly and helpful reception, very clean and comfortable room, perfect location, excellent service and assortment at breakfast.

Top! I know why I always prefer Accor! I can expect a certain standard and I am almost never dissappointed! I highly recommand this hotel! The rooms are nice and cklean, the Staff really nice and accommodating!

Great location in the center of the old town, excellent breakfast with fresh orange juice and salmon .Comfortable bed and pillows. Nice service . Protecting of Covid -19 on a higher level It’s just earth for this money.

My wife and I stayed 4 nights and we had a great room. The first Hotel that I have ever stayed in that had a ice cold mini bar. The employees were very friendly and courteous. Rooms were clean and the bed was comfortable.

Nice and competent staff, good welcome. Rooms are modest, but good enough for a 3 stars hotel. Breakfast was ok, but quite uncomfortable due to Covid emergency. All in all a good choice for a short stay.

Very nice, very clean, very comfortable, people were very nice. We recommend it highly

he hotel is in a great location. I took the room downstairs, which was modernly decorated, very clean and quiet. The staff is very friendly, the breakfast is excellent and very varied, and the mini bar is free of charge daily. The hotel has no additional facilities, but everything is compensated for by the excellent location in the city center. We also managed to park our car in the small parking garage below the hotel. Great choice, we will definitely be back again!

The only problem was 2 clients accidently coming into my room at night as u was sleeping. Apparently it was a check-in mishap. Was quite freaky so i couldn't sleep well that evening because of this...

I complained about the shower in the bathroom which was not working properly. The water temperature was hot then cold, hot, cold, hot, cold,... and taking a shower is impossible. The reception was not helpful at all and insisted that nothing can be done until tomorrow but no action was taken the next day. My booking was for two rooms (4 adults) and I asked for a late checkout at 1pm instead of 12 noon. On checking out, I was told in a rudely by the receptionist that I did not ask for late check out for 2 rooms. This may be a small misunderstanding but she made it sound like I have caused a big inconvenience. I will not stay in the hotel again in my next trip to Munich and do not recommend it to my colleagues.

Great location, amazing for the price, very nice staff, breakfast very good and various, nice ambiance. Free minibar :) The only negative is that the bathroom is a little "tired", the bathtub (used for shower) did not drain properly, she shower hose itself have some leakage, so half of the water you use to wash yourself is lost. Overall, It is a worth to stay hotel