Mercure Hotel Muenchen Sued Messe 4 stars

Customer review rating (ALL Rating) 4.5/5 836 reviews

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Mercure Hotel Muenchen Sued Messe - Image 1
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Mercure Hotel Muenchen Sued Messe - Image 3
Mercure Hotel Muenchen Sued Messe - Image 4
Karl-Marx-Ring 87, 81735 MUNICH, Germany

Description

Hotel extras

  • Free high-speed internet

  • Cozy beer garden in a leafy courtyard

  • Accessibility: Munich-East: 6km Marienplatz: 8km A8: 3km MUC Airport: 40km

  • Free shuttle to all major fairs, with two trips to and from the fair per day

  • Free room night in their parents' room for children under 12 years of age.

Our accommodation(s)

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Hotel location

Mercure Hotel Muenchen Sued Messe

Karl-Marx-Ring 87
81735 MUNICH
Germany

GPS:48.102137, 11.659327

Telephone
Fax +49 89 6327407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  836 reviews

TripAdvisor Rating  3.8/5  576 reviews

Pleasant breakfast but staff rude

TripAdvisor rating 2.0/5

Jotterbug TripAdvisor review

Stayed here as part of a tour. The hotel is about 30 mins drive from Old Town Munich. Room was clean but as like other reviews there was a smell of mould. I also could not locate it but it was near the bathroom door. Reception was friendly. The breakfast spread was good. The waitress staff was good but for one middle aged plump woman was very rude. I was trying to get hot water in my flask and she scolded me for doing so. When I requested her to help me, she was rude and asked me to boil my own water instead. My other tour mates experienced the same rude treatment - asked to share a table with two other Japanese tourists who are here on their own & felt so uncomfortable to share tables. But she insisted and scolded them for moving away. I believe she might be racist against Asians. The experience would have been a 4-5 stars if not for this episode.

Dear Jotterbug, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed our breakfast selection, found the room clean and appreciated the friendliness of our reception team. At the same time, we sincerely regret the negative impressions you experienced during breakfast service and the discomfort caused. Please accept our sincere apologies. The behaviour you described does not reflect our service standards. We are already addressing this internally with the team to ensure that all guests feel equally welcome and respected at all times. We take such comments very seriously — especially concerning courtesy, professionalism, and cultural sensitivity. We are also investigating the smell you mentioned in the room, as any such issue must be resolved immediately. Thank you again for bringing these matters to our attention. Your comments help us improve, and we hope to have the opportunity to welcome you back for a much more pleasant experience. Kind regards, Daniyil V. Vilenkin Back Office Manager Mercure Hotel München Süd Messe E. daniyil.vilenkin@mercuremuenchen.com T. +49 89 6327 - 0

Customer review rating 5.0/5

Alexander K. Business - Confirmed reviews ALL

I had a pleasant stay and the staff (reception and bar) was extremely friendly and helpful. What a pleasure!

Dear Alexander K., Thank you for your kind words regarding our friendly staff. We are delighted to hear that you had a pleasant stay and that our team at the reception and bar contributed positively to your experience. Your feedback is greatly appreciated. Best regards, Daniyil V. Vilenkin Back Office Manager E. da… T. +49 89 6327 - 0

Customer review rating 4.0/5

Ivan S. Business - Confirmed reviews ALL

It was pleasant and comfortable, but the bathtubs lack a stop to hold the water. Other than that it was nice! Comfortable beds and nice room.

Dear Ivan S., Thank you for your kind feedback. We are pleased to hear that you found your stay comfortable and enjoyable. Your observation regarding the bathtubs has been duly noted, and we appreciate your valuable input as it helps us improve our services. Sincerely, Daniyil V. Vilenkin Front Office Manager

Customer review rating 0.5/5

Khalil R. Solo - Confirmed reviews ALL

S C H E I S S E !!!!

Customer review rating 4.0/5

Camila Business - Confirmed reviews ALL

So far a really good and well coming staff. In the breakfast area you can improve your empathy with people that doesn’t speak German. But the service was really good. The bathroom makes a lot of noise. The staff at the reception were so kind, helpfull, empathy, the helped me a lot with delivery because I don’t speak German. Really good service, you made me feel confortable and well coming A little far for a tourist to get to know the city but nothing critical Really delicious food for me that I’m not from Germany I liked music and decoration a lot

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Other web-users rate our hotel

  • 363 reviews 7.4/10 Location
  • 673 reviews 6.9/10 Room
  • 649 reviews 8.8/10 Service
  • 12 reviews 5.4/10 WiFi
  • 333 reviews 7.5/10 Cleanliness
  • 332 reviews 8.5/10 Breakfast
  • 197 reviews 5/10 Food
  • 87 reviews 5.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.