Mercure Hotel Muenchen Sued Messe 4 stars

Customer review rating (ALL Rating) 4.5/5 765 reviews

Mercure Hotel Muenchen Sued Messe - Image 1
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Description

Hotel extras

  • Free high-speed internet

  • Cozy beer garden in a leafy courtyard

  • Accessibility: Munich-East: 6km Marienplatz: 8km A8: 3km MUC Airport: 40km

  • Free shuttle to all major fairs, with two trips to and from the fair per day

  • Free room night in their parents' room for children under 12 years of age.

Our accommodation(s)

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Hotel location

Mercure Hotel Muenchen Sued Messe

Karl-Marx-Ring 87
81735 MUNICH
Germany

GPS:48.102137, 11.659327

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  765 reviews

TripAdvisor Rating  4.0/5  563 reviews

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Your hotel couldn’t obviously cope with being overbooked. Reception and breakfast restaurant people were grumpy. And they were obviously rushing people up with their breakfast. Your luggage ramp beside the stairs leading to your lobby has a 45 degree angle - seriously? Who would be able to use that even with the trolley and not risk getting injured?

Dear Maria Jessica S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Sued Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan Tusic General Mnager

Good stay but

Customer review rating 3.5/5

Federico F. Couples - Confirmed reviews ALL

What’s the point of sending us an email the day before asking us at what time we wanted the check-in to be done (we answered before noon) if they made us wait THREE hours in the hall till 3pm anyway? Overall good stay but they need to change this online check-in thing

Dear Federico F., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic General Manager

Good hotel

Customer review rating 5.0/5

Dina Families - Confirmed reviews ALL

The hotel's location is good, though a bit far from the city center - less than 30 minutes - bus+subway. Bus stations are close to the hotel. There is a nice shopping center 10 minutes by bus - with coffees and some nice restaurants to eat there. Room is spacy enough, clean. The prices were significantly lower than in the same-level hotels in the city center.

Dear Dina P., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic General Manager

Customer review rating 5.0/5

Mohamed H. B. Couples - Confirmed reviews ALL

The room was great and the team was really friendly, i would recommend the hotel to all my friends and relatives in addition that once i be back to Munich i would rather to come back to this hotel once more Special thanks to Ms.Sara Stgisavljevic at the reception for her outstanding and professional support .

Dear Mohamed, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic General Manager

Fabulous stay.

Customer review rating 3.5/5

Rubie Friends - Confirmed reviews ALL

We had a really good stay here, comfortable beds, beautiful space, good location, easy buses to places, Ubers know where to go, friendly staff. The only problem is we had a fire alarm at 2.45am where we had to evacuate the building and there was no mention of it or any type of compensation (free breakfast, free juice/snacks or even a discount on a next stay) nothing as if it never happened.

Dear Finlay H., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Sued Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Tusic General Manager

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Other web-users rate our hotel

  • 333 reviews 7.5/10 Location
  • 667 reviews 7.2/10 Room
  • 653 reviews 8.6/10 Service
  • 17 reviews 6.6/10 WiFi
  • 334 reviews 7.6/10 Cleanliness
  • 324 reviews 7.9/10 Breakfast
  • 62 reviews 4.9/10 Bar

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