Mercure Hotel Munich Neuperlach South 4 stars

Customer review rating (ALL Rating) 3.9/5 957 reviews

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Mercure Hotel Munich Neuperlach South - Image 1
Mercure Hotel Munich Neuperlach South - Image 2
Mercure Hotel Munich Neuperlach South - Image 3
Mercure Hotel Munich Neuperlach South - Image 4
Rudolf-Vogel-Bogen 3, 81739 MUNICH, Germany

Description

Hotel extras

  • 4-minute walk from Neuperlach Süd S-Bahn and U-Bahn station

  • 253 newly renovated guest rooms

  • Excellent links to the downtown - U-Bahn & S-Bahn station only 200 m away.

  • Free WIFI

  • Easy parking in the underground car park

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

The newly renovated rooms with twin beds are ideal for 2 guests. With two separate beds (each 90 × 200 cm), a TV, desk, phone, free WIFI, safe and refrigerator, these rooms are ideal for your stay.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Business room with courtyard view: queen bed (160 × 200 cm), TV, desk, phone, free WIFI, safe and refrigerator. Ideal if you like it even quieter!

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Our family rooms for up to four guests have an oversized queen bed (180 x 210 cm), a TV, a desk with telephone and free WIFI, a safe, and a refrigerator. Two rollaway beds (90 x 190 cm) are ideal for kids traveling with you.

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Our standard rooms, ideally tailored to your needs. In addition to TV and phone, they have a high-quality bed (160 × 200 cm), comfortable chairs, a functional workspace, free WIFI and a minibar.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Privilege room for more comfort: bathroom with bathrobe, drinks from the minibar, coffee/tea station in the room. In addition to TV and phone, there is a high-quality bed (160 × 200 cm), comfortable seating and a functional workspace.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739 MUNICH
Germany

GPS:48.092203, 11.644361

Telephone
Fax +49 89 63800800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 253 rooms
  • 10 family rooms
  • 12 connecting rooms
  • 253 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Russian

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • High speed transmission line Additional charge

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available

Well-being

Gym area

  • On site
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 136 parking spaces
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 19.00 € 19 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • Parking equipped with lights

VALENTIN

Photo out of - VALENTIN

Enjoy our regional and international dishes in our restaurant "Valentin". Our popular summer beer garden is an inviting place to stay in fine weather.

Cooking style
International
Chef name
Gottfried Weiss
Capacity
102
Accessibility
Accessible service
81739 Munich, Germany
Telephone +49 89 638000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu

Enjoy our regional and international dishes in our restaurant "Valentin". Our popular summer beer garden is an inviting place to stay in fine weather.

The "Valentin"-bar of Mercure Hotel München Neuperlach Süd also serves cocktails and soft drinks. Small snacks available on request. Open daily between 6pm and 1am.

Greeted in the morning by a fragrant cup of coffee and our selection of different breakfast treats, whether sweet or savory, with us, you'll find everything for your successful start to the day.

Our fitness area offers rowing machines, peloton fitness bikes, treadmills and elliptical machines. Weights and a weight lifting station plus other fitness equipment are also available.

Unwind in our sauna area and recharge your batteries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  957 reviews

Customer review rating 1.5/5

Olivier A. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Natalie S. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

David B. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Napakadol K. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Peter B. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Natalie S. Couples - Confirmed reviews ALL

Her key card did not work for one of our two nights day, it was extremely hot both in the room and the gymand the Wi-Fi was not reliable

Customer review rating 0.5/5

David B. Couples - Confirmed reviews ALL

We arrived late in the evening only to discover the room had no air conditioning. the temperature inside was 31.5°C when we walked in — completely unbearable for sleeping. The next morning, it was still 29 with window open all night. when I raised the issue at the front desk, I was told that since I’d checked in at 10pm, it “wasn’t their problem.” and must have looked for another hotel. This kind of response is simply unacceptable from a Mercure property. Basic comfort and accountability should not be optional, especially after a long day of travel and treating such a way customer.

Customer review rating 0.5/5

Napakadol K. Solo - Confirmed reviews ALL

Upon booking, the room I reserved was clearly marked with air conditioning across platforms: ALL website and Agoda. However, once I checked in, there's no air conditioning in the room even though I found a termostat which suggested once the ac was operated in that room since the scale of temperature ranges from 0 C - 30 C. This is unacceptable since what the hotel advertised was different from what it actually provided. It is noteworthy that this was early August where across Europe the scorching heat can be felt. The hotel did not take responsibity on this matter, simply just to provide some additional drinking water and a word sorry. As a leading hotel chain, I did not expect the hotel took this lightly as this was about misrepresenting the room facilities. It is the consumer's right to get compensated of some sort, not just a few more bottles of water and a word of sorry. I noticed that after this incident the hotel removed ac from its website but the damage has happened. My body already suffered from this unbearable heat. I wish the hotel would consider compensating the guests in a more substantial way since this is about health issue.

Customer review rating 2.0/5

Peter B. Solo - Confirmed reviews ALL

The room was very dusty - clearly not cleaned recently. Then, there was no air conditioning making the stay unbearable. It was very hot. On the positive side- it’s very well located. Nice, safe and quiet

Customer review rating 1.5/5

Gabriela W. Business - Confirmed reviews ALL

The kettle was completely broken. Its entire contents poured out from the base and wet the desk, chair, and floor, as well as my shoes and laptop bag. I called reception, but they said there were no more kettles available. While they offered to bring me hot water if needed, they failed to address the water damage or the potential hazard to the nearby electrical sockets. Aside from that, the staff was friendly and welcoming.

Customer review rating 3.0/5

Kathy M. Families - Confirmed reviews ALL

Rooms were clean and tidy and we got 2 spacious rooms. However very uncomfortable during a heatwave which I know hotel does not have much control over. We were kindly provided with fans which didn't have much effect as they circulates warm air. Parking in the hotels underground carpark was €20 per night so we opted to park on the street. Staff were friendly, particularly the housekeeper who was really lovely. You need to advise the charge for parking as potentially we were facing additional €200 euro for our stay.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is situated in a quiet residential area, close to public transport. As for the rooms, they are good, but they don’t have air conditioning, so you need to ask for fans. The rooms weren’t cleaned, and the beds weren’t made. As for breakfast, it’s good, but there could be a wider variety of fruit, in particular.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The room was very hot with no air conditioning. A fan was provided but it was not enough. Worse, the blinds om the window were fixed in the down position so they couldn't even be lifted to allow for ventilation. Checking out in the morning was a disaster with no one available at reception. I had to go behind the desk myself to obtain a parking exit ticket. A very disappointing stay.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well located for our business trip. Clean room. Good quality food and drink.

Customer review rating 1.5/5

Alexandre R. Solo - Confirmed reviews ALL

Room with no AC or fan, it was very hot. Also, only one pillow in the bed.

Customer review rating 1.0/5

Edward C. Solo - Confirmed reviews ALL

I Returned to Mercure, 3 years after my last stay and I was looking forward to my stay. Previously it had felt like a hotel where staff actually bothered...hence my return. This time however, from beginning to the end the start to the end this was certainly not the case. A perfect example of this occurred on my last day of my stay, when domestic staff twice entered my room to clean it. The first time was just after 8am and as I went for breakfast, I had made comment at reception. Then the second, by a different member of staff, tried to enter my room about an hour later.

Customer review rating 2.0/5

Katja W. Business - Confirmed reviews ALL

The hotel staff was very friendly and supportive, but the room unsatisfactory. The floor was dirty, the walls damaged and night rest was heavily disturbed due to bus late arrivals, who drunkenly tried to enter my room.

Customer review rating 1.0/5

Jose S. Business - Confirmed reviews ALL

The room temperature reached 31–34ºC, which is far beyond what can reasonably be considered acceptable or safe for a 4 star hotel room, regardless of whether air conditioning is listed as a feature. A hotel has the responsibility to ensure basic habitability conditions, and a room exceeding 30ºC at night does not meet those conditions. The absence of air conditioning may not be a “deficiency” by itself, but the failure to provide a room with a livable temperature certainly is. Additionally: * The temperatures inside the room were significantly higher than outside, especially at night, indicating poor ventilation and inadequate climate control. * My ability to sleep and work was severely affected, which directly impacted my stay and well being. For comparison, a nearby 3 star hotel where I stayed earlier that same week provided proper climate control and comfortable conditions. It is therefore reasonable to expect a 4 star hotel charging over €240 per night to meet at least the same basic standards of comfort.

Customer review rating 2.5/5

Aram M. Business - Confirmed reviews ALL

Hotel is clean, the staff is professional. However, there is no climatization that works. It was almost suffocating, and the windows does not fully open. Will stay there again, only if outside temperature does not exceeds 20 celsius

Customer review rating 4.5/5

Ema K. Friends - Confirmed reviews ALL

Even though the Allianz Arena was quite far from the hotel the experience me and my friends had was great because of the closeness of the Ubahn station.we stayed for only one day so we didn't get to experience breakfast but we did try out the sauna gym area and I was pleasantly surprised by the red light room.The rooms were very clean and comfy and the staff was very helpful.Will come back if I ever go to München again.

Customer review rating 1.5/5

Marko T. Business - Confirmed reviews ALL

Hotel was quite worn down, did not have air conditioning (I had 30-31 degrees at room at nighttime). I think 2 stars would be more than enough.

Customer review rating 1.5/5

Matthias S. Solo - Confirmed reviews ALL

The app stated the hotel was renovated but the rooms were basic and had no air conditioning. Room was unbearably hot . Unsuitable for a stay in summer temperatures.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Neuperlach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mercure Hotel München Neuperlach Süd

Customer review rating 4.0/5

Dimitrios M. Solo - Confirmed reviews ALL

I stayed there for 3 nights but there was no cleaning at the room..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Mercure Hotel München Neuperlach Süd

Customer review rating 1.5/5

Suzanne S. Couples - Confirmed reviews ALL

With no air conditioning in the room the stay was extremely uncomfortable, even opening the window did not help.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Mercure Hotel München Neuperlach Süd

Other web-users rate our hotel

  • 581 reviews 8.7/10 Location
  • 1,214 reviews 4.4/10 Room
  • 721 reviews 7.2/10 Service
  • 44 reviews 1.9/10 WiFi
  • 727 reviews 3/10 Comfort
  • 493 reviews 8.4/10 Breakfast
  • 443 reviews 5.2/10 Cleanliness
  • 158 reviews 3.9/10 Amenities

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