I have booked a privilege room for more comfort. Except the queen bed, there were two other extra bed. There was not enough space in the room for me. Things were not clean at all. Every time whenever I am staying at this hotel, there is something wrong

Very friendly staff and breakfast is sufficient and well organised. Parking is perfect only they didn't advise the parking fee of €18 per day....there is no air conditioning in the room and it was too warm inside during my stay. Near the U bahn and easy to go to the Messe.

Room was ok although I was dissapointed with the shower facilities - Old shower curtain sticking to the bath - I thought I had returned to the 1970`s !

very good comfort. close to public transportation, around 200 meters. large room, good service and fast response. I suggest to include breakfast in your staying as it is fresh and good variety of food, hot and cold.

Very low rate in this period. Quiet period. Appreciated the room which was clean and spacious, the availability of the staff and the efficiency for both check-in and check-out. Hope to see the same quality level during my next stays.

The hotel on the outside looks quite ok and modern but the corridors, rooms and primarily bathrooms needs serious renowation. The smell of moisture is overwhelming. The bathrooms are in realy bad conditions- the bathtub was yellow because of it's age. And the towells smelled like cucumber which was quite disgusting. But the bar serves very good beer- I recommend Franziskaner Kellerbier

It was very hot and no airconin the room

Had booked two rooms and the reception were kind enough to give adjacent rooms. Rooms were spacious with all basic facilities and the beds were very comfortable. Location was also very convenient with two nearby S/U Bahn Stations

moderate

The staff was friendly and outgoing, but the room was gross: dried blood on the betting and mould growing in the shower and refriderator. The paint was discolored and chipped and I was afraid to touch the carpet. No way this is a 4 star hotel.

The hotel is reasonably priced but out of the way, the common areas are a bit small for bar, restaurant

This hotel was no more than average in quality. It was comfortable enough, but plastic bathrooms, sinks that do not drain properly and waiting staff with an attitude that was not very customer oriented made it somewhere you would stay if you had no other choice.

Overall experience is pleasant in terms of check in/out procedure and cleaning service. If supplying minibar can be improved could be better. Sometimes something is missing like water or snacks.

The hotel needs dramatic improvement/renovation. the price/service ratio is not any longer at Mercure level, instead it looks more like IBIS. The moquette is so 80s and would benefit from a complete cleaning at least. The parking space is offered at reasonable price and the breakfast variety is ok.

This hotel was very quiet , has a good breakfast buffet and very polite and helpful hotel-staff. Check in was easy done online, check out was also fast. Only parking in hotel was quit expensive, but fortunately there were many places to park close to the hotel.