Mercure Hotel Munich Neuperlach South 4 stars

Customer review rating (ALL Rating) 3.9/5 798 reviews

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Rudolf-Vogel-Bogen 3, 81739 MUNICH, Germany

Description

Hotel extras

  • 4-minute walk from Neuperlach Süd S-Bahn and U-Bahn station

  • 253 newly renovated guest rooms

  • Excellent links to the downtown - U-Bahn & S-Bahn station only 200 m away.

  • Free WIFI

  • Easy parking in the underground car park

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739 MUNICH
Germany

GPS:48.092203, 11.644361

Telephone
Fax +49 89 63800800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VALENTIN

Enjoy our regional and international dishes in our restaurant "Valentin". Our popular summer beer garden is an inviting place to stay in fine weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  798 reviews

TripAdvisor Rating  3.5/5  1,148 reviews

Customer review rating 5.0/5

Ryan W. Business - Confirmed reviews ALL

Amazing. Top marks!

Dear Mr. W., Thank you for such a positive review of your stay. Thank you very much for letting us know that your experience at Mercure Hotel München Neuperlach Süd was so enjoyable. We are delighted that our breakfast, smooth booking process and attentive service all contributed to your satisfaction. Your remarks about our comfortable accommodation, high standards of cleanliness and our eco-friendly efforts are especially valued. It means a lot to us that you felt the value, professionalism of our team and thoughtful amenities helped to make your business stay a successful one. We look forward to the pleasure of welcoming you again soon. Kind regards, Team of Mercure München Neuperlach Süd

Customer review rating 4.0/5

Neslisah P. Couples - Confirmed reviews ALL

We were expecting to get housekeeping service daily, nonetheless, it was two nights of stay so it was not a real problem. Also, single use slippers can also be given.

Dear Guest, Thank you for the time taken to share your experience of staying with us. We are delighted that you enjoyed your time at Mercure Hotel München Neuperlach Süd. It is wonderful to learn that your booking process was seamless and that your arrival, check-in, and departure met your expectations. Your mention of our team’s service is greatly appreciated. Providing helpful and attentive assistance is very important to us, and we are pleased that it made your stay more comfortable. We would love to welcome you back on a future occasion. Kind regards, Team of Mercure München Neuperlach Süd

Customer review rating 4.5/5

Mohammad S. Solo - Confirmed reviews ALL

Hi, The hotel was very good, but the room didn't have an air conditioner! So I don't know if I still liked it if it was summer! Thank you

Dear Mr S., Thank you for sharing your experience with us. We’re delighted to hear about your positive experience at Mercure Hotel München Neuperlach Süd. It’s wonderful that you found your stay enjoyable overall. However, we regret any confusion regarding our pricing display. Our rates are always presented in euros, and we appreciate you bringing this technical detail to our attention. We hope you managed to appreciate our convenient location near Neuperlach Süd station, making city center access effortless. We hope to welcome you back. Best wishes, Team of Mercure München Neuperlach Süd

Customer review rating 0.5/5

Sevim K. Business - Confirmed reviews ALL

Especially I accommodate for business purposes in Mercure NeuPerlach Süd. Except breakfast, employees in the breakfast area and reception employees the rooms are not good, not comfortable, not clean, very cold.. In the last time I accommodated with my family. My daughter can not sleep on the additional bed. The bed springs were sinking.

Dear Ms. K., Thank you for taking the time to share your feedback. We sincerely regret that your accommodation experience fell short of your expectations in several areas. We regret that the room conditions did not provide the comfort level you anticipated during your business trip and family visit. Our team is always available to address any concerns during your stay to ensure a more pleasant experience. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Team of Mercure München Neuperlach Süd

Customer review rating 2.5/5

David P. Couples - Confirmed reviews ALL

We stayed for 1 night in Room 534. We experienced a mix of modern comfort and frustrating service issues, leading us to leave with mixed feelings and a decision that we are unlikely to book this hotel again. ✅ The Good * Refurbishment: The room was small but clearly recently refurbished, especially the bathroom which looked very nice and modern. * Bar/Lobby: The two complimentary Accor Limitless beers at the bar were good, and the bartender was friendly and welcoming. ⚠️ Areas for Improvement (Key Issues) * Comfort: The mattress was too soft and the bedding was substandard—only two small, low-quality pillows were provided. * Maintenance: The kettle in the room was leaking water and needs to be replaced immediately. * Connectivity: The WiFi signal was sketchy and unstable in the room. We also couldn't find any English-language movie channels on the TV. * Service at Checkout: Despite the official checkout time being noon, a member of the housekeeping staff attempted to enter our room twice before then. This was disruptive and annoying. When challenged, he was unable to speak English to communicate the situation. Final Verdict: While the room updates are appreciated, the significant issues with bedding comfort, faulty amenities, unstable WiFi, and the disruptive housekeeping incident before checkout time make us unable to recommend this hotel.

Dear Mr P., Thank you for taking the time to share your review. We’re glad you appreciated the recent refurbishment of your room along with the modern bathroom. That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We take your feedback on the mattress comfort, bedding, kettle, WiFi, TV channel availability, and the housekeeping disruption seriously. For WiFi issues, our 24-hour reception is ready to assist guests seeking connectivity solutions. Regarding the early entry, we apologize for any discomfort caused during your checkout period. Nonetheless, it was great to learn that you enjoyed the welcome beers at our Valentin bar and found the staff welcoming. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Team of Mercure München Neuperlach Süd

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Other web-users rate our hotel

  • 589 reviews 8.8/10 Location
  • 1,176 reviews 5.3/10 Room
  • 743 reviews 6.6/10 Service
  • 68 reviews 1.9/10 WiFi
  • 647 reviews 4/10 Comfort
  • 453 reviews 8.1/10 Breakfast
  • 452 reviews 5.5/10 Cleanliness
  • 139 reviews 5.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.