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Novotel Munich City Hotel 4 stars

Customer review rating 4.5/5 9,376 reviews
Novotel Munich City
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+ 23 Services
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Room 1

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Hotel extras

  • Centrally located in Munich with good connections to public transport and the airport

  • 307 refurbished guest rooms, each with a 55-inch flatscreen TV and free WIFI

  • THE FLAVE restaurant with international cuisine and snacks

  • Bike rental

  • Separate conference center with the "GREAT Meetings" by Novotel overall design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Munich City

Hochstrasse 11
Bayern
81669
munich
germany

Tel: +4989661070

Fax: (+49)89/66107999

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 17 :   BUS 17 AM GASTEIG

  • S1-S8 :   S1-S8 ROSENHEIMERPLATZ

  • TRAM 16 :   TRAM 16 AM GASTEIG

  • By plane

    MUC F.J. STRAUSS At 36km / 22.37 miles

  • By train

    HAUPTBANHOF At 5km / 3 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3.11 miles

  • By train

    OSTBAHNHOF At 1.5km / 0.93 miles

GPS :48.129516, 11.58865

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Accessible room

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Business Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

MyRoom by Anne: Fernweh

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

MyRoom by Yvonne: A natural escape and fascination with the forest

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Suite with 1 double bed and 1 sofa

  • Max. number of persons: 2
  • Area: From 70m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

THE FLAVE

Type of cuisine: International

In THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE FLAVE

Photo non contractuelle / Strictly non binding

Take a break at THE FLAVE restaurant, which is open daily until 1:00am, or while away the evening with a drink. Don't forget to try our range of delicious tapas to keep hunger at bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 230 m²

  • Maximum capacity: 195 people

  • Maximum banquet capacity: 121 people

Find out more

Our guest reviews for
Novotel Munich City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,376 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,335 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely Hotel, Lovely Staff, Extremely helpful in a Crisis!

Customer review rating 4.5/5

Richard Families - 18/02/2020 Confirmed reviews ALL

We had a great stay at the Novotel Munich City. The hotel itself is very unassuming from the front but in a very convenient place just 5 mins walk from the Rosenheimer Platz (S-Bahn Station) which can be reached directly from the Airport using the S8. The Bar and Restaurant are nice, comfortable and relaxed. The choice of food is good, the breakfast buffet is nice but a little expensive. We had 2 lovely bedrooms, good size, very clean and well equipped. The room was made up each day and kept very clean. From start to finish the staff were extremely helpful, polite and knowledgeable. They provided good information on how best to get around the city, what to see etc (10 min walk to the Marienplatz main centre). We were caught up in the 'Storm Ciara' problems when trying to fly back to the UK on the Sunday, however, the staff were able to extend our stay in the same rooms and provided advice on the train services affected by the storm. Lovely City, Lovely Hotel...

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great Stay

Customer review rating 4.5/5

Ralf Business - 18/02/2020 Confirmed reviews ALL

thats the truth..., everything was perfect (Service Check in, Bar) & new room to a sillent view

Dear Mr. H., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great family experience

Customer review rating 4.5/5

Anonymous Families - 17/02/2020 Confirmed reviews ALL

Fantastic

Dear Mr. D., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Customer review rating 4.5/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Overall satisfied, but the music in corridors is unnecessary and even too poud so that it can be heard from inside the room. That is why in my last two stays I had to call the reception and ask them to turn it down or even off. Please takencare of that simple but annoying problem!

Dear Mr. K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the misic in the corridors. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great stay

Customer review rating 4.5/5

Ionel Business - 16/02/2020 Confirmed reviews ALL

Reception service was great. The room was very quiet and spacious.

Dear Mr. O., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Stay in Munich

Customer review rating 4.5/5

Rob Business - 13/02/2020 Confirmed reviews ALL

Excelent as usual

Dear Mr. H., Thank you for staying with us at Novotel München City and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Excelent staff

Customer review rating 4.5/5

Gerson C. Families - 13/02/2020 Confirmed reviews ALL

Great hotel, great location, amazing staff We arrived very tired from a 14h flight, Norbert at front desk was wonderful, and very helpful and made everything smooth. Room was great for families one room with 2 double beds what is quite rare in EU, bathroom was small but functional. Breakfast was amazing, on our trip we came from 5* such as intercontinental and sofitel, and to tell the truth we enjoyed the one in Novotel the most due to flavors. Dinner at hotel restaurant was also an amazing experience, great food. Another highlight was the Wellness spa with pool and gym really amazing, organized and clean. We surely will be back! Gerson Brazil

Dear Mr. c., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Wonderful stay in wanderlust room by Anna

Customer review rating 4.5/5

Anton Solo - 10/02/2020 Confirmed reviews ALL

It was truly enjoyable experience to stay with Novotel in Munich. Wanderlust room by Anna gives a personal touch to practical and well maintained Novotel room.

Dear Mr. S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room in particular. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Everything that you need for a good quality City Break.

Customer review rating 4.5/5

Andrew C. Couples - 10/02/2020 Confirmed reviews ALL

More or less everything about the Novotel in Munich City is absolutely spot on - the reception desk is friendly and efficient - the general surroundings, reception, bar area is very clean and welcoming. Breakfast was fantastic to be fair - the staff were excellent, very attentive & friendly - and the food selection was fantastic - I can recommend the Bavarian Forest Honey - superb & the bananas soaked in fresh orange juice - so much to choose from - it really made you feel full and content for whatever the day held ahead. The room was more than adequate - although my wife was a bit put out that the toiletries didn't include conditioner - didn't bother me, perhaps it's more of a girl thing! The gym, pool & sauna area are very modern and a great place to relax - lots of fluffy towels on offer. We didn't eat lunch or an evening meal at the hotel so I can't comment on that, but I did have a nightcap and the atmosphere seemed to be very friendly with a decent range of drinks on offer (PS - try Schiller Brau for food & drink - incredible place & very well priced) The hotel is very well located for the DB rail network which is super efficient - 5 mins walk from the nearest station - two stops in to the main plaza in the city & about 40 mins from the airport. Overall, I wouldn't have any hesitation whatsoever in returning to the hotel & would recommend it to any of my friends. Many thanks for helping to make our trip so memorable Andrew

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Extraordinary

Customer review rating 4.5/5

V. Business - 10/02/2020 Confirmed reviews ALL

No words except, extraordinary stay. I was lucky to be given the magnificent the one of a kind "Anne Room". Thanks a million.

Dear Mr. V., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AZ Meetings

Customer review rating 4.5/5

Uwe L. Business - 10/02/2020 Confirmed reviews ALL

angenehm

Sehr geehrter Herr L., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Über die hohe Punktezahl in fast allen Kategorien und das Fazit "angenehm" freuen wir uns sehr. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Außerordentlich wichtig ist uns natürlich, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie besonders gefreut. Ich habe sie gerne an mein Team weitergegeben – auch von dieser Seite ein herzliches Dankeschön! Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

It’s the best Novotel hotel

Customer review rating 4.5/5

Nikolaj M. Business - 09/02/2020 Confirmed reviews ALL

All was great ! Specially breakfast resto service is just excellent! I enjoyed my stay.its really best Novotel hotel i saw so far

Dear Mr. M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Very efficient check in and out. Room a little cold. Would prefer a mixed sauna

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great stay

Customer review rating 4.5/5

Paul Business - 05/02/2020 Confirmed reviews ALL

Welcoming and helpful. A go to in Munich

Dear Mr. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your great remarks and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nice stay during Ispo

Customer review rating 4.5/5

Johannes B. Business - 04/02/2020 Confirmed reviews ALL

Nice room and good breakfast. Well kept Hotel

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Friendly staff, welcoming vibe

Customer review rating 4.5/5

Alex Business - 03/02/2020 Confirmed reviews ALL

The staff and their friendliness makes the Novotel my favourite place to stay in Munich. The rooms are also always clean and tidy. The Gym needs some heavier dumbbells etc. or better machines.

Dear Mr. W., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Average city hotel

Customer review rating 4.5/5

Paula Business - 02/02/2020 Confirmed reviews ALL

Average city hotel. Wasn't impressed with breakfast. The hash browns were soggy, and the bacon and sausages weren't to my taste. The plates were so cold that they made the food go cold very quickly. Ended up just having salad and a bread roll most mornings. The ironing room was a long way from my room and I had to queue one morning which made me late. The mattress in the room was very hard and I couldn't connect my Chromecast to the TV. Having to change the wifi code each day was also a pain.

Dear Ms. M., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. At Novotel, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Pleasent stay.

Customer review rating 4.5/5

Nenna Families - 01/02/2020 Confirmed reviews ALL

Very helpful staff at reception . Terrific housekeeping and enjoyable breakfast experience

Dear Ms. V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good for short stay

Customer review rating 4.5/5

Ted Families - 27/01/2020 Confirmed reviews ALL

Our stay was 3 nights which was perfect. It was easy walking distance to transit. Like most hotels, the breakfast is overpriced and not worth it so we went out for breakfast. Staff was friendly and helpful

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Customer review rating 4.5/5

Tracy N. Families - 26/01/2020 Confirmed reviews ALL

Staff lovely, asked for a room near reception and we got this. Also asked if we could leave our bags when we checked out until it was time to go to airport and they let us keep the room on free of charge.

Dear Ms. N., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
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