Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,848 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,848 reviews

Customer review rating 4.5/5

Matthew W. Solo - Confirmed reviews ALL

The hotel was lovely, check in was great, warm and friendly. The room was very large and well lit. Dinner in the restaurant was also great.

Dear Mr W., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room and the restaurant, and also for your critique and suggestions on improvement regarding housekeeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Venkatraman N. Business - Confirmed reviews ALL

I always prefer to stay at Novotel Munich City, closer to Rosenheimer Platz S-Bahn station makes it easy to commute. The hotel is peaceful, with clean & spacious rooms. The ameneties in the room are good enough to ensure comfortable stay/sleep. Good breakfast spread, quick checkin/checkout process and courteous staff makes this place my first choice whenever I visit Munich.

Dear Mr N., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the location, the room, the comfort, the amenities and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Lin H. W. Business - Confirmed reviews ALL

With membership and room availability, I manage to get a early check in. Thanks to Novotel team. Comfy room and bed with clean toilet. Just I am getting 2 single bed where I enjoy 50% only. Just one little comment, sometime I need to work but room is not really table equip for me to do that. breakfast is well organised and served.

Dear Mr W., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique regarding your room facilities. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Fergal F. Families - Confirmed reviews ALL

Room was excellent. Early checkin was great. Excellent location for the car enthusiasts with Audi and Porsche showrooms beside the hotel. Pillows were a little small and could have been a little more comfortable but overall, great stay.

Dear Mr F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you enjoyed your stay with us and the location and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. I am very sorry that you did not find our pillows comfortable. Please feel free to ask at reception for alternatives during your next stay. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Jenny T. Families - Confirmed reviews ALL

Amazing

Dear Ms T., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 2,071 reviews 9.1/10 Location
  • 2,463 reviews 6.8/10 Room
  • 2,211 reviews 8.9/10 Service
  • 76 reviews 5.3/10 WiFi
  • 1,585 reviews 8.9/10 Breakfast
  • 932 reviews 8/10 Cleanliness
  • 572 reviews 8.8/10 Vibe
  • 565 reviews 5.6/10 Pool

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