Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,908 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,908 reviews

Customer review rating 4.0/5

Thomas M. Business - Confirmed reviews ALL

Staff is very welcoming and a great location. The only downside is that the bed is quite hard and not as comfortable as other hotels provide. The rest of the room is quite comfy though and modern. Breakfast is very good and has everything you want and the hotel bar is also nicely arranged and has a good outside seating area. Windows do not fully open which is a shame as the air was quite refreshing, so you still have to run the AC, which is however quiet enough to run through the night. If you need to do some work, the seat provided at the desk is not very ergonomic and hard to sit on, most newer hotels offer a better swivel chair for that and it would be a good upgrade, especially since a lot of business travelers stay here. However, there are plenty of outlets and USB socket, most of them are USB-A, so bring adapters if you already switched to USB-C.

Dear Mr M., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and the location, the room, the breakfast and the bar in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not completely satisfied with the room facilities. Many of our guests enjoy our beds, but there have also been some critics. We are unfortunately not able to change this, so we thank you for your understanding and hope this is not too much of an inconvenience for you. We all hope to welcome you as a guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Vanessa D. R. Friends - Confirmed reviews ALL

Great hotel great location. I really like the fact that you have Rituals products! The room was nice and the mattress and pillows exceptional! I received a warm welcome 🙏

Dear Ms D., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was a pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the location, the room, the facilities, the amenities and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Veronica S. Families - Confirmed reviews ALL

We booked to stay here for a few nights, lovely hotel it had comfortable & clean rooms, great food at the bar, nice little gym, swimming pool & sauna. Finally the staff were all very helpful and friendly.

Dear Ms S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location, the room, the food, the wellness area in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Belinda Z. Friends - Confirmed reviews ALL

Just spent one night but found my room very comfortable and enjoyed the wellness facility. Good location.

Dear Ms Z., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the amenities, the wellness area and the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 3.5/5

Wee C. T. Families - Confirmed reviews ALL

The room design was one of a kind. Took some getting use to. Small shower, closet, bar area, mirror. WC a distance away from washroom. Hygiene issue especially next to bar area. Air con was not effective and window was an option. Otherwise, the stay was good, clean room, quiet, reception was ok.

Dear Mr T., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and the cleanliness and the quiet in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We're sorry to hear that you weren't entirely satisfied with the layout of the room and bathroom. Many of our guests appreciate our accommodations, but we do receive some critical feedback. Unfortunately, we are unable to change the layout, so we appreciate your understanding and hope this doesn't cause you too much inconvenience. We all hope to welcome you as our guest again. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 2,012 reviews 9.2/10 Location
  • 2,401 reviews 6.7/10 Room
  • 2,162 reviews 8.9/10 Service
  • 69 reviews 5.1/10 WiFi
  • 1,544 reviews 9.2/10 Breakfast
  • 898 reviews 8.1/10 Cleanliness
  • 536 reviews 8.6/10 Vibe
  • 534 reviews 5.7/10 Pool

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