Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,724 reviews

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Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,724 reviews

TripAdvisor Rating  4.1/5  3,571 reviews

Certificate of excellence 2025

Brilliant stay, excellent location!

TripAdvisor rating 5.0/5

happyfamilyvisit TripAdvisor review

We stayed six gorgeous nights at Novotel Munich City and can't recommend it enough. The location is great, about 5mins from the S-Bahn which has a straight commute to the airport. The excellent Sudentendeutsches Musuem is just across a small road, and the fabulous Deutsches Museum of science and technology is a salubrous 10min walk away. The hotel faces a very pretty area with trees and Isar river running busily by. There are also a supermarket and eateries nearby, and a petrol kiosk with a convenience store nearby. The room was great! There was an open closet with hangers. The bathroom as a hanging hook and towel rack. There were three of us in winter with coats to hang. So convenient having enough places to hang up our stuff. There was more than sufficient space for us to open up two large suitcases and two smaller suitcases (those that we carry on for flights). The room was so comfortable. The pillows were kind of small and flattish so I inserted towels to elevate mine. But my family members were fine with the pillows. Breakfast was a large enough spread with some variation from day to day. Everything was delicious. There are hot drinks making machines throughout the dining hall which spreads out the crowd of people seeking their morning fuel. We hardly needed to speak with any staff but whenever we did, they were all nice and friendly. The staff at the reception counter that handled our check-in then check-out where very friendly. This hotel left us a great impression of Munich and its people! We certainly made the right decision to stay here at Novotel Munich City!

BIG ISSUE!! NO ENGLISH TV. CANT CAST EITHER. WHY NOVOTEL? ???

TripAdvisor rating 3.0/5

J T TripAdvisor review

Xmas trip to Munich, Neuschwanstein Castle and Nuremberg. We stayed as a family booking 2 rooms. One standard room for a single person and a family room. Firstly I will say that Novotel has become our go-to hotel choice for short European trips and we have always had great stays, with hotels meeting or exceeding our expectations. On this occasion at the Munich City Centre site we were a little disappointed. First I will compliment all the good things. The service, the staff the breakfast the general standards, our family room were all as expected and made for a lovely stay over this Xmas period. However the bad bits and these are worth noting especially for English language travelers were. Firstly the standard double room for a single traveler was looking tired and dated. It lacked all the modern design qualities you expect from Novotel and left one of our family members feeling very disappointed after seeing our family room in comparison. Secondly and this is the BIG ISSUE. The TVs have no access to English language television . So you have two huge TVs in the family room that are useless. No access to netflix , YouTube or the internet at all. For some reason the ability to cast or mirror your phone or tablet has also been removed. So after long days touring and just wanting to sit and watch a Xmas movie with kids before bed we had nothing. Which is impossible to believe in 2025! Huge blunder by Novotel that had made me question if I would stay with the kids again at a Novotel . Really a huge shame. Big blunder by Novotel. Has left a bit of a bad mark ‼️ if you have young kids and you just need them to switch off and watch a bit of TV , then don't pick this hotel if you don't speak German. Sorry Novotel.

Customer review rating 3.5/5

Sharon N. Couples - Confirmed reviews ALL

Staff were very welcoming. Room was lovely, clean and comfortable, however air conditioning was too hot.

Dear Ms N., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for the praise for our staff and the cleanliness, and also for your critique and suggestions on improvement regarding room temperature. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Anna B. Friends - Confirmed reviews ALL

Internet service poor- otherwise good stay. Was unaware that fridge in room was based on level of room booked- suprised no fridge when room was a new room in extension. I thought fridge in room was a given. Thanks

Dear Ms B., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, and also for your critique and suggestions on improvement regarding wifi and the room facilities. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Daniel R. Couples - Confirmed reviews ALL

Overall experience was positive,location is ok to old town,place looks like went through refurbishment.Maintenance should fix door stop in bathroom 455.

Dear Mr R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the water bottle in the room, please note that this is a gift from the hotel upon your arrival. Additional water can be purchased or tap water can be used. I would like to ask you for understanding. We appreciate your comment regarding the doorstop and will look into it immediately. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

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Other web-users rate our hotel

  • 2,044 reviews 9.1/10 Location
  • 2,459 reviews 6.8/10 Room
  • 2,204 reviews 8.9/10 Service
  • 86 reviews 4.2/10 WiFi
  • 1,614 reviews 9/10 Breakfast
  • 928 reviews 8/10 Cleanliness
  • 579 reviews 5/10 Pool
  • 559 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.