Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 4,220 reviews

Best price
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Novotel Munich City - Image 1
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Novotel Munich City - Image 3
Novotel Munich City - Image 4
Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Premium Family Room

Photo out of - Premium Family Room

The modern 25m² family room offers a comfortable double bed (160 × 200 cm) and a flexible daybed for sleeping or relaxing. Includes a Nespresso machine, free WIFI, 55" TV, air conditioning, tea making facilities and mineral water.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
  • Views: City View
See availabilities

Experience exclusive sleeping comfort in this room featuring a double bed (160x200 cm), free WIFI, TV, coffee and tea, and air-conditioning. An extra cot is available on request.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy first-class comfort in our standard family room featuring a double bed (160x200 cm), sofa, TV, free WIFI, tea/coffee making facilities and air-conditioning. An extra cot is available on request.

Max. number of persons
4
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Working and being comfortable - that is the motto for this room featuring a comfortable double bed (160 × 200 cm), a desk, free minibar, Nespresso machine, TV, and free WIFI. An extra kid's bed is available on request.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The spacious XL executive room features a luxurious double bed (160x200 cm), minibar, premium WIFI, desk, TV, sofa, Nespresso machine, bathrobe and air conditioning. An extra cot is available on request.

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The room with two single beds (100x200 cm) is perfect for friends or colleagues and features a TV, free WIFI, tea/coffee making facilities and air-conditioning. An extra cot is available on request.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

Superior Suite with a view of Munich

Photo out of - Superior Suite with a view of Munich

An unforgettable experience! Our suite includes a bedroom and living space, complementary mini-bar and premium WIFI, Nespresso machine in the room, bathrobe, safe, and A/C - for a perfect stay. Bed size 1.80 × 2.00 m.

Max. number of persons
2
Area
From 70 m² / 753 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 378 rooms
  • 8 rooms for people with reduced mobility
  • 4 connecting rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Dutch
  • Portuguese
  • Russian
  • Turkish
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

8 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Indoor Pool

  • Covered
  • On site

Gym

  • On site
  • Sauna room

Fitness center

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 130 parking spaces
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 26.00 € 26 EUR Per day

Services & equipment

  • Stairs

Security

  • Well-lit parking

Accessibility

  • Elevators
  • Accessible parking

THE FLAVE

Photo out of - THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Cooking style
International
Capacity
80
Accessibility
Accessible service
Hochstrasse 11, Bayern, 81669 Munich, Germany
Telephone +49 89 661070

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Accommodate food

  • Children menu

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Take a break at THE FLAVE restaurant, which is open daily until 1:00am, or while away the evening with a drink. Don't forget to try our range of delicious tapas to keep hunger at bay.

Start your day right with our first-class breakfast buffet offering a variety of delights, including freshly prepared egg dishes and barista-quality coffee.

For young people under 16 years of age, the pool area is open until 8 p.m. On Mondays, the pool is only open from 12:00 p.m. due to weekly cleaning work.

Open around the clock

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,220 reviews

Customer review rating 3.0/5

Rachael C. Business - Confirmed reviews ALL

Dear Ms C., I would like to offer my sincere apologies for the problems regarding your bed. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences like yours are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. Regarding compensation for the inconvenience caused, please refer to your personal email message. I very much hope that on your next visit our hotel and our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Martin G. Families - Confirmed reviews ALL

Dear Mr G., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room, the bed, the facilities and the location, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. Regarding any disturbances caused by our housekeeping staff, I recommend hanging the “Do Not Disturb” sign on the door just to be safe; that way, there won't be any misunderstandings. We apologize for the elevator being out of service. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 3.5/5

Anna S. Families - Confirmed reviews ALL

Dear Ms S., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your review, the praise for the location, the public areas and the kids corner, and also for your critique and suggestions on improvement. We take your feedback very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. Perhaps you'd like to try a modern premium room in our hotel's new wing during your next stay—it offers even more comfort. With regard to the pool, please allow me to point out that it is designed in size and shape as an active pool or sports pool in which children and adults can be active. The water temperature is set for this purpose. I would like to ask you for understanding. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Miodrag R. Business - Confirmed reviews ALL

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the our pretzels. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Leonard K. Couples - Confirmed reviews ALL

Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Dear Ms C., I would like to offer my sincere apologies for the problems regarding your bed. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences like yours are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. Regarding compensation for the inconvenience caused, please refer to your personal email message. I very much hope that on your next visit our hotel and our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Martin G. Families - Confirmed reviews ALL

The stay was ok. Staff was very polite, although I have never experienced that someone just knocks at the door, then immediately opens and asks if we need to add something to the minibar. Luckily we werent naked. One lift was out of order so we had to wait longer for the remaining one. Parking spots were not wide enough, it was quite difficult to step out of the car on both sides. The pool was ok, I didnt find any dressing room in wellness area so I couldnt go to sauna as I didnt have any safe place to keep my stuff. And there was a noise coming from the shower ventilation which was very disturbing in the morning. But the room was cozy, mattrace really comfortable and room equipment fully sufficient. The location was quite and really close to city center.

Dear Mr G., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room, the bed, the facilities and the location, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. Regarding any disturbances caused by our housekeeping staff, I recommend hanging the “Do Not Disturb” sign on the door just to be safe; that way, there won't be any misunderstandings. We apologize for the elevator being out of service. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 3.5/5

Anna S. Families - Confirmed reviews ALL

Well located, but room felt a little tired. Carpet dirty and bathroom dated with a very disappointingly weak shower. Lovely to have a pool etc. but pool was cold - would usually expect a private pool to be warmer. Public areas were very pleasant though and the children loved the kids area which was a nice surprise.

Dear Ms S., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your review, the praise for the location, the public areas and the kids corner, and also for your critique and suggestions on improvement. We take your feedback very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. Perhaps you'd like to try a modern premium room in our hotel's new wing during your next stay—it offers even more comfort. With regard to the pool, please allow me to point out that it is designed in size and shape as an active pool or sports pool in which children and adults can be active. The water temperature is set for this purpose. I would like to ask you for understanding. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Miodrag R. Business - Confirmed reviews ALL

Wonderful stay, like always. Bavarian Pretzels for breakfast are fantastic

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the our pretzels. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Leonard K. Couples - Confirmed reviews ALL

We stayed for 4 days. We were able to walk to everything . Sightseeing experience was excellent.

Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Catarina B. A. Business - Confirmed reviews ALL

Comfortable and big room; breakfast with high quality and a lot of different choices. Great location

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room, the comfort, the breakfast and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Morten K. Families - Confirmed reviews ALL

Everything from check in to check out is always an enjoyable to experience. The staff are always at your service and greets you with a smile and the answers to every question you might have during your stay

Dear Mr K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 3.5/5

Makfire K. Business - Confirmed reviews ALL

Delicious breakfast, good staff, room was good, but the Tv is very old type, carpet and sink overused too, needs changed. A proper mirror on the wall is a must! Overall i am satisfied!

Dear Ms K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are delighted with the good marks in almost all categories, the praise for our breakfast and the satisfied summary. I do acknowledge, however, that there is still “room for improvement” in the accomodation category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. I would like to offer my sincere apologies for the the inconveniences and disappointments. Perhaps you'd like to try a modern premium room in our hotel's new wing during your next stay. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Angela C. Business - Confirmed reviews ALL

I felt a little disappointed when I entered my room after one year and the mini bar was not there.

Dear Ms C., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location and the comfort, and also for your critique regarding the missing minibar. Please accept my apologies for the inconvenience and disappointment you had to deal with. Kindly note that not all of our rooms have the same amenities and features. The exact descriptions of the room categories can be found on our website. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 3.5/5

Miles H. Business - Confirmed reviews ALL

I had to move room because of an allergic reaction (probably dust mites) and the staff were receptive and moved me to a new wing where dust mite infestation was less likely

Dear Mr H., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your review, the praise for our helpful service at the front desk, and also for your criticism and suggestions for improvement regarding the furnishings in our rooms. Please accept our apologies for the inconvenience caused by your allergic reaction. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Rok P. Families - Confirmed reviews ALL

It was a great stay at great location. Great breakfast with professional personel and a nice wellness with a pool. Downside is a small room for 4 people, a rushed check-in and lack of clean cups in wellness. Would recomend for a family visit or a trip when exploring Munich 100%

Dear Mr P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you and your family really enjoyed your stay with us and the location, the wellness area, the comfort and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the room, please note that family rooms are the same size as standard rooms. For more space, we offer the option of a second room with a connecting door or our larger executive family rooms – we have the right offer for every need. I'm going to bring up the chaotic check-in process and the lack of clean cups in the spa area internally. Please accept my apologies for the inconvenience. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Chris M. Families - Confirmed reviews ALL

Family holiday to Munich - hotel was well situated about 20min walk from Marienplatz

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location, the beds and the late check-out. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Colin E. Families - Confirmed reviews ALL

We found the hotel to be quiet and comfortable. It's a short walk to the city centre and very close to the Deutches Museum and other tourist locations. I'd definitely look for availability in this hotel when I go back to Munich. The breakfast was good value and had variety of options to suit everyone.

Dear Mr E., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location, the room and the breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Liang Y. Families - Confirmed reviews ALL

Good location large room for family, complimentary mini bar is awesome.

Dear Ms Y., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location, the room and the minibar. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Kiu F. K. Y. Business - Confirmed reviews ALL

the location is fantastic . the room is comfortable.

Dear Mr K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the location and the comfort in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the water bottle in the room, please note that this is a gift from the hotel upon your arrival. Additional water can be purchased or tap water can be used. We appreciate your understanding. If this was overlooked upon your arrival, I sincerely apologize. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Alisha N. Business - Confirmed reviews ALL

I recently had a wonderful stay at your hotel and truly appreciated the peaceful atmosphere. The cleanliness standards are exceptional; the rooms were cleaned daily, and the entire property felt pristine and well-maintained. I also want to commend the staff for being incredibly friendly, attentive, and helpful throughout my visit. The breakfast was tasty and well-prepared. While the quality was consistently good, staying for a week did make the menu feel slightly repetitive. Adding a bit more variety or rotating items weekly might enhance the experience for long-term guests. However, I did encounter some challenges during my stay that I hope can be addressed. The most significant issue was the Wi-Fi connection, which was very poor and occasionally non-functional for two to three days. As many travelers rely heavily on reliable internet for work or communication, this was quite frustrating. Fortunately, my schedule did not require me to be in the room extensively, but I know this could be a major inconvenience for other guests who need to stay put. I also had a few suggestions regarding amenities: I found it a bit inconvenient to have to request basic items like toothpaste, toothpicks, coffee/milk/cream sachets, and cotton pads from reception each time. While the staff was always happy to provide them, it would be greatly appreciated if these essentials were replenished in the room daily without needing to ask. Additionally, I missed having access to a water filling station, as I felt uncomfortable drinking the tap water. Providing bottled water or a dedicated refill station would be a nice touch. Lastly, the hotel layout was a bit confusing to navigate. I often found myself returning to the reception to ask for directions to the restaurant, pool, or sauna. Having more clear floor plans or signage visible in common areas would help guests find their way around more independently and easily. Overall, it was a comfortable stay, and I hope these suggestions help make the experience even better for future guests. Thank you for your excellent service!

Dear Ms N., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the atmosphere, the cleanliness and the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. Regarding the water bottle in the room, please note that this is a gift from the hotel upon your arrival. Additional water can be purchased or tap water can be used (incidentally, the water quality in Munich is excellent). We appreciate your understanding. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Montserrat M. M. Friends - Confirmed reviews ALL

Enjoyable

Dear Ms M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your stay. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Michael B. Couples - Confirmed reviews ALL

As we were only staying for two nights, our stay was satisfactory, but, it seems the room was only made up for a single person !! Example :- one only wine glass, one only coffee cup, one only bath robe, one only pair slippers. !! Too bad if two guests would like a coffee or wine together !! Now as far as Face Washers / Cloths (Waschlappens), none to be seen; then to be told one doesn't use them in Germany ?? The room was very clean and tidy. The bed was very comfortable, although I have to get used to the doona. The breakfast package made up for us was more than adequate, and waiting for us at 5:15 am for pick up. Finally, we found the staff were friendly, polite and most helpful.

Dear Mr B., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room, the cleanliness, the bed and the breakfast package, and also for your critique and suggestions on improvement. I am extremely sorry that our housekeeping staff prepared the room for only one person. We take your input very seriously and I have already discussed this issue with the relevant managers and colleagues. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

John A. B. Families - Confirmed reviews ALL

Top marks to your very welcoming, friendly and hard-working staff. I would pick out the service at the bar and at breakfast as the key highlights in the hotel, in other words excellent. We had a premium room which we found a bit disappointing. Although very quiet and comfortable, it was very cramped and had no wardrobe space.

Dear Mr B., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the staff at the bar and breakfast, and also for your critique ragarding the room facilities. Please accept my apologies for the inconveniences and disappointments you had to deal with. Of course, we'll talk to housekeeping about the cleaning product stains in the bathroom. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Irena S. Families - Confirmed reviews ALL

Great location, good value for the area. Room was very tight for four people. It was very hot in the room but they were able to help us with opening a window.

Dear Ms S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the location and the value in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the room, please note that family rooms are the same size as standard rooms. For more space, we offer the option of a second room with a connecting door or our larger executive family rooms – we have the right offer for every need. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 1,979 reviews 9.2/10 Location
  • 2,321 reviews 6.9/10 Room
  • 2,175 reviews 9/10 Service
  • 65 reviews 4.7/10 WiFi
  • 1,476 reviews 9.1/10 Breakfast
  • 852 reviews 8.5/10 Cleanliness
  • 519 reviews 8.4/10 Vibe
  • 505 reviews 6/10 Pool

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