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Novotel Munich City Hotel 4 stars

Customer review rating 4.5/5 10,215 reviews

ALLSAFE approved hotel

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Novotel Munich City
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+ 13 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Centrally located in Munich, with good access to public transport & airport

  • THE FLAVE restaurant with international cuisine and snacks

  • New Women are Magnifique with pool and sauna

  • Separate conference center with the "GREAT Meetings" by Novotel overall design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange Paying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Munich City

Hochstrasse 11
Bayern
81669 munich
germany

Tel: +4989661070

Fax: (+49)89/66107999

Check-in from 15h00

Check out up to 12h00

  • BUS 17 :  BUS 17 AM GASTEIG

  • S1-S8 :  S1-S8 ROSENHEIMERPLATZ

  • TRAM 16 :  TRAM 16 AM GASTEIG

  • By plane

    MUC F.J. STRAUSS At 36km / 22.37 miles

  • By train

    HAUPTBANHOF At 5km / 3 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3.11 miles

  • By train

    OSTBAHNHOF At 1.5km / 0.93 miles

GPS :48.129516, 11.58865

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

THE FLAVE

In THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Non contractual photo

GOURMETBAR

Take a break at THE FLAVE restaurant, which is open daily until 1:00am, or while away the evening with a drink. Don't forget to try our range of delicious tapas to keep hunger at bay.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 230

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Novotel Munich City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,215 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,355 reviews

Well located

Customer review rating 4.0/5

Hali Families - 02/07/2021 Confirmed reviews ALL

Our stay was perfect for our first trip in Europe. The hotel was really clean and all measures were taken to ensure the safety of their staff as well as their customers. The staff was very helpful and patient. The hotel is within walking distance to many restaurants and sights.

Dear Ms. R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Perfect place to be in MUC

Customer review rating 5.0/5

E. K. Business - 01/07/2021 Confirmed reviews ALL

Wonderful atmosphere, spacious and quiet rooms, separate toilet in the room, attentive, friendly and professional employees throughout, very clean hotel in any spot, well organized and a very tidy wellness area where one can enjoy leisure and relaxation, breakfast area and offer was always very well taken care of, nothing spoiled or dried out on the buffet.

Dear Ms. K., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Always happy with Novotel

Customer review rating 4.5/5

Aylin Business - 18/06/2021 Confirmed reviews ALL

Easily connected to the airport via S Bahn, 15 min walking distance to city center, Novotel standard quality as always.

Dear Ms. O., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the positive comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great stay and Great team!

Customer review rating 5.0/5

Aleksandrs Families - 13/06/2021 Confirmed reviews ALL

We really enjoyed staying in this hotel. Local team was very friendly and supportive during our whole stay! Best regards the team!

Dear Mr. B., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Customer review rating 4.0/5

Anonymous Business - 04/06/2021 Confirmed reviews ALL

staff very friendly

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us . It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

good location and room,

Customer review rating 4.0/5

Anonymous Families - 30/05/2021 Confirmed reviews ALL

friendly and helpful staff, unfortunately corona restricted

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good stay

Customer review rating 4.0/5

Anonymous Business - 04/05/2021 Confirmed reviews ALL

The staff is very friendly. The night was quiet , no noise from outside, so that I slept very well. I enjoyed the coffee machine and the breakfast was tasty.

Dear Ms. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great Location , Helpful staff , amazing services and very clean hotel

Customer review rating 5.0/5

Business T. Business - 04/05/2021 Confirmed reviews ALL

Great Location , Helpful staff , amazing services and very clean hotel

Dear Mr. O., wow! Thank you so much for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Amazing people

Customer review rating 5.0/5

Anonymous Families - 25/04/2021 Confirmed reviews ALL

From the first phone call to check on how it works to stay in a hotel during covid to our arrival greeting and finally the checkout, every person we spoke to was both professional and personal. Everyone went above and beyond to make us feel truly welcome.

Dear Mr. N., Wow! Thank you so much for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Excellent reception team

Customer review rating 4.5/5

Badrul K. Business - 22/04/2021 Confirmed reviews ALL

Your reception were very courteous, helpful and lively all the time when I see them. They extend their help in any way they could to make our stay a welcoming and pleasant one. Well done and keep it up. Badrul

Dear Mr. k., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Excellent stay

Customer review rating 4.5/5

Catherine Couples - 20/03/2021 Confirmed reviews ALL

It was a wonderful stay as usual with excellent staff at the reception desk despite the difficult circumstances

Dear Ms. R., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the lovely remarks on the employee at the reception! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

it was good

Customer review rating 3.5/5

Hector F. Business - 08/12/2020 Confirmed reviews ALL

it was good in general, although the pandemia conditions made things difficult for all of us most of the services were closed (sauna, swimming pool, restaurant ... ). we were 16 days in the hotel, that's why I would expect a room fee reduction your staff was correct and very helpful

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly in almost all categories. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Friendly, professional and caring staff. Great hotel experience

Customer review rating 5.0/5

Stephen F. H. Business - 06/12/2020 Confirmed reviews ALL

This was my first hotel stay in quite some time due to the pandemic. The hotel staff were extremely friendly and gave me confidence in my stay. The hotel was super clean make hand sanitizers located at convenient points throughout the hotel well and the room was spotless. It made my stay relaxed and enjoyable. Kudos to Novotel and the staff. Thank you .

Dear Mr. B., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great hotel close to the centre

Customer review rating 4.0/5

Cristina Families - 11/10/2020 Confirmed reviews ALL

Overall we had a good time even with corona restrictions. The best of the the hotel was the staff and location. Food was good too. We would have liked the room to be bigger as we travelled with our kids and we had no place to leave our clothes. Missed also more amenities, we only had hand soap and shower gel. Although it was only possible to use the wellness area one hour per day, kids loved the pool.

Dear Ms. G., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you & your family really enjoyed your stay with us and the food in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Well located

Customer review rating 4.0/5

Anonymous Families - 10/10/2020 Confirmed reviews ALL

Nice hotel in an even nicer area.

Dear Ms. E., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Very friendly, condition of rooms is poor

TripAdvisor rating 2.0/5

manukainer 02/08/2020 TripAdvisor review

The condition of the rooms is very poor. There is only little space for storing clothes. The space is okay if you travel alone, but for up to 4 people, there is far too little storage. Also Hooks are missing. There are two hooks in the room (and a reck for towels). Several services are not availible - without advanced information. A bistro (not restaurant!) opend on July, 27th. It was impossible to get a cocktail or longdrink. They hade no ice. Which would have been easy to change, as there is a garage 200 meters away, selling ice cubes and crushed ice for low prices. There were problems in all rooms we had (4 in total) In room 1 there was no aircondition working, could not be fixed on the next day (no information given - had to go and ask) In room 2 there was no bed (and no housekeeping at 5 pm!) prepared for a child and the safe was closed In room 3 the fridge was dirty (sticky) and not cooling. In room 4 (which we kept) the water boiler was broken, the handle of the shower door was not was not safe and the speakers were not working. On the next day, after asking again to get everything fixed in the room, we got a new boiler and the handle was fixed. Spearkers were not working for another 2 days, then we left. We were not offered any discount (except 2 free non alcoholic drinks we did not consume). For one day we had breakfast in the hotel. Which was a bad choice. Eggs were cold, no bread, no whole wheat, no fresh vegetables, no omlettes, terrible coffee (bitter, does not taste like coffee), hot chocolate disgusting (sugered water with no taste of chocolate) and a very poor choice of fruit and herbal tea. Ingridients of tea not availible. Poor choice of cereal. No grains, dry fruit (except grapes), no omlette service (standard in Austria and Germany at 4* hotels). Poor local food. "Rösti" was not crispy, only fat and warm instead of hot. No Leberkäs, no mustard. Poor choice of ham and saussage.

Good Option for stay in Munich but bad room management

TripAdvisor rating 4.0/5

Sean H 26/02/2020 TripAdvisor review

The hotel was nice and centrally located. Great breakfast buffet and nice facilities. Booked two rooms here to bookend our Austrian ski trip. For the 1st two night stay, we were arriving tired from an overnight flight. So, we booked an early check in as we would be arriving around noon. However, one of the rooms wasn't ready until almost 14:00. What's the point of charging an early check-in fee to not be able to check-in early? On the return trip 2 night stay, we discovered that the two rooms we booked together, months in advance, weren't together,. In fact, not even on the same floor. Again what's the point of booking rooms together in advance if the hotel isn't going to put them together? The rooms were comfortable but super hot. On second stay, I had heat off and window open but still too hot in room for comfortable sleep.

Great hotel

TripAdvisor rating 5.0/5

NRussExplorer Family - 20/01/2020 TripAdvisor review

We enjoyed our stay at the Novotel. It is about 5 minutes from metro. The rooms were large and clean. The staff was all very friendly and helpful. We will definitely stay here again if we visit Munich.

Wow! On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room and especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager

Very nice hotel

TripAdvisor rating 4.0/5

Martin K Business - 15/01/2020 TripAdvisor review

Very nice hotel and spacy room. The hotel location is not right in the center, but in walking distance. Spa only has only one sauna (for men and women each), an additional steam sauna or the like would be great.

Thank you very much for the positive feedback. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager

Nice place to stay when on business trip

TripAdvisor rating 4.0/5

JBfromM Business - 13/01/2020 TripAdvisor review

This hotel has the right offers for its price: nice and modern rooms, bar and restaurant offering, and room for relaxation. The hotel is well connected for public transportation in the city and is next to a shopping mall with plenty of food offers.

Thank you very much for your visit. I am very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the room & the restaurant in particular. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

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