Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,827 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,827 reviews

TripAdvisor Rating  4.1/5  3,571 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Rita S. Business - Confirmed reviews ALL

It was by 1st time on a BT to Munich and i loved the hotel, from the rooms to the breakfast. Sad i couldn't try the pool :( maybe next time! All the staff was really friendly. Until next time!

Dear Ms S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 2.5/5

Mantas M. Business - Confirmed reviews ALL

Hotel nice,clean, quality,good swimming pool,sauna... Breakfast overpriced, prices in hotel terrible, parking overpriced....

Dear Mr M., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your feedback, the praise for our quality, the cleanliness and the wellness area and also for your criticism regarding our prices. Please accept my apologies for the inconveniences and disappointments you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Nils R. Business - Confirmed reviews ALL

Top Service

Sehr geehrter Herr R., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Über die hohe bis sehr hohe Punktezahl in fast allen Kategorien freue ich mich. Es ist schön, dass Sie sich bei uns so wohl gefühlt haben und Ihnen u.a. die Lage zugesagt hat. So soll es sein. Besonders wichtig ist uns, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie sowie Ihr explizites Lob besonders gefreut. Beides werde ich gerne an mein Team weitergeben. Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit besten Grüßen, Ihr Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Teodora D. Families - Confirmed reviews ALL

The hotel is clean, the staff is very friendly.

Dear Ms D., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Kirsten H. Families - Confirmed reviews ALL

Service was great. We would appreciate more hooks for towels in bathroom. Pool is very nice!

Dear Ms H., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location, the public transport connections, the pool and the service, and also for your criticism regarding the lack of hooks for towels. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

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Other web-users rate our hotel

  • 2,063 reviews 9.1/10 Location
  • 2,483 reviews 6.8/10 Room
  • 2,226 reviews 8.9/10 Service
  • 85 reviews 4.7/10 WiFi
  • 1,593 reviews 9/10 Breakfast
  • 940 reviews 8/10 Cleanliness
  • 568 reviews 8.8/10 Vibe
  • 564 reviews 5.3/10 Pool

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