Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,121 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,121 reviews

TripAdvisor Rating  4.5/5  2,026 reviews

Certificate of excellence 2024

Brilliant!

TripAdvisor rating 5.0/5

Harry D TripAdvisor review

Love this hotel ! Francheska at the front desk Is great and extremely helpful. Thank you for a wonderful stay and I look forward to coming back again soon ! .........................................................................

An Anniversary of calmness

TripAdvisor rating 5.0/5

MooZilla86 Couples - TripAdvisor review

I have stayed at a few Novotel's but this was by far my Favourite, Rado Checked us in, and what a delightful man he was, had us smiling from the get go. Then the hotel room itself!! Clean, comfy and a lovely Anniversary surprise waiting for us in our room which just put the finishing touch on our stay. We then spent a lovely meal and evening around the Canary Wharf area, followed by a stop by the Bōkan 38 bar, and all though it was very packed, they managed to find us a place to sit to have a celebratory drink, and the views was just breath taking. Our nights sleep was so comfy we ended up sleeping in and unfortunately didn't get to experience breakfast, but there is always next time. Again a lovely Anniversary stay with a feeling of home away from home.

Nice views

Customer review rating 3.5/5

Paul K. Couples - Confirmed reviews ALL

Stayed for a couple of nights, this was a return trip to this hotel. Scrum for breakfast as tables weren't being cleared and the girl on the desk was not helpful at all, didn't even direct us to where the cutlery was stored. Dust on the laps above the toaster is surely a bit of a health hazard too. Got charged nearly £22 for a cider and a very small prosecco, bit of a rip off.

Dear Paul, Thank you for sharing your feedback. I’m glad you enjoyed the views and your return trip overall. However, I’m sorry to hear about the issues you encountered during your stay. I will certainly pass on your comments regarding the breakfast service and cleanliness to our team for review and improvement. Thank you again for your valuable feedback, and we hope to welcome you back soon for a more enjoyable stay. Warmest regards, Hristina and The Novotel London Canary Wharf Family

Lovely Hotel

Customer review rating 5.0/5

Anne K. Couples - Confirmed reviews ALL

Clean, great views, well located. Friendly staff.

Dear Anne, Thank you for your lovely feedback! We're delighted to hear you enjoyed the clean room, great views, and our friendly staff. It's also wonderful to know that the manager was able to assist you with directions. We apologize for the oversight with the sink overflow hole. We will ensure this is addressed immediately to maintain the highest standards of cleanliness. We look forward to welcoming you again on your next visit to Canary Wharf! Best regards, Hristina and the Novotel London Canary Wharf Team

Good Stay

Customer review rating 4.5/5

Anthony Families - Confirmed reviews ALL

Great location close to Canary Wharf and the DLR, nice clean room, great breakfast and friendly staff

Dear Anthony, Thank you for your kind review! We're so pleased to hear that you enjoyed our great location, clean room, and delicious breakfast. It's wonderful to know that our friendly staff made a positive impression during your stay. We look forward to welcoming you back soon! Warmest Regards, Hristina and the Novotel London Canary Wharf Team

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Other web-users rate our hotel

  • 1,417 reviews 9.3/10 Location
  • 3,146 reviews 8/10 Room
  • 2,510 reviews 8.3/10 Service
  • 35 reviews 6.2/10 WiFi
  • 1,126 reviews 6.2/10 Cleanliness
  • 1,064 reviews 7.3/10 Breakfast
  • 912 reviews 7.3/10 Comfort
  • 558 reviews 9/10 Vibe

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