Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 3,777 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,777 reviews

TripAdvisor Rating  4.4/5  2,396 reviews

Certificate of excellence 2025

Wonderful

TripAdvisor rating 5.0/5

lengyelorsolya1970 TripAdvisor review

Wonderful atmosphere and amazing wiew. Friendly stuff.

Warm welcome at Novotel breakfast 🥂

TripAdvisor rating 5.0/5

ManuelaLiliana TripAdvisor review

Alina & Aline were almazing host, especially because was my birthday and they made me a wonderful surprise. The breakfast was very delicious and we will come back for sure.

Reception at the hotel

TripAdvisor rating 5.0/5

rian z TripAdvisor review

Great service and very helpful

Customer review rating 3.5/5

Jones P. Business - Confirmed reviews ALL

The hotel is conveniently located for business travel in Canary Wharf, making it an appealing option for those who need easy access to the local offices and transport links. The proximity to key business hubs is definitely one of its strongest points. However, the stay itself was less comfortable than expected. The bed was unfortunately quite uncomfortable, and the pillows were extremely firm—almost rock‑hard—which made it difficult to get a proper night’s sleep. For a hotel positioned at this price point and catering to business travelers, a higher standard of comfort would normally be expected. Breakfast was another disappointment. At £25 per person, it felt significantly overpriced, especially given that the quality and variety didn’t justify such a premium cost. For travelers who need an efficient and good‑value start to the day, this may not feel like a worthwhile expense. Overall, while the location is excellent for business needs, the comfort level and value for money fell short of expectations. With some improvements to room comfort and a more reasonably priced breakfast offering, this could be a much stronger choice for business travelers.

Customer review rating 4.0/5

Mike H. Couples - Confirmed reviews ALL

Chilled Hotel with pleasant staff

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Other web-users rate our hotel

  • 1,498 reviews 9.3/10 Location
  • 3,145 reviews 8/10 Room
  • 2,680 reviews 8.3/10 Service
  • 41 reviews 6/10 WiFi
  • 1,065 reviews 6/10 Cleanliness
  • 961 reviews 7.4/10 Breakfast
  • 932 reviews 7.4/10 Comfort
  • 820 reviews 7/10 Amenities

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