Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 3,677 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

The Green Dining

The Green at Mercure Gold Coast Resort is your neighbourhood locale, offering dinner every night with your favourite dishes in a casual dining space. Our Executive Chef is inspired by the warm balmy Queensland weather and it's delicious produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,677 reviews

TripAdvisor Rating  4.0/5  1,761 reviews

Certificate of excellence 2024

Ann

TripAdvisor rating 1.0/5

ann w TripAdvisor review

Beautiful convinient location, good bath tab, cleaning on time

Customer review rating 5.0/5

Mingshuo Z. Couples - Confirmed reviews ALL

Dear Mingshuo Z., Thank you for your kind words regarding your recent stay at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed our beautiful location and found it convenient for your needs. It\'s wonderful that you had a chance to relax in the bath tub and appreciated our housekeeping team\'s efforts to maintain a spotless environment. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience in the future. Best regards, Mercure Gold Coast Resort

First booking unverify, Shower drainage goes to floor, very slippery

Customer review rating 0.5/5

Edy K. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We understand how exhausting a long drive can be, and we are sorry for the additional stress you experienced upon arrival. Unfortunately, we did not receive any booking from the travel agent or third-party provider you originally booked through. We still have not received any details. As it was the Good Friday long weekend and the hotel was almost fully booked, we were only able to offer you accommodation through a direct reservation at that time at with one of our last rooms available. Regarding the room issues you mentioned — including concerns with the bathroom drainage and soap residue — we sincerely apologize. This is not the standard we aim to deliver, and your feedback has been passed on to our housekeeping and maintenance teams to address immediately. We appreciate your patience and understanding, and we hope to have the opportunity to better serve you in the future. Warm regards, Ben Carroll Rooms Division Manager

Great for families with kids

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Patrick, Thank you for your positive feedback. We are delighted to hear that your family enjoyed your stay and that the pool was a highlight for the kids. We hope to welcome you back for another enjoyable experience soon. Best regards, Mercure Gold Coast Resort

Well located and clean comfortable room

Customer review rating 4.0/5

Kwok S. Friends - Confirmed reviews ALL

Thank you so much for taking the time to write a review of your stay with us. I am so pleased to hear that you enjoyed your stay in one of our clean and comfortable rooms. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Assistant Manager

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Other web-users rate our hotel

  • 748 reviews 8.5/10 Location
  • 2,044 reviews 6.9/10 Room
  • 1,928 reviews 8.5/10 Service
  • 36 reviews 5.4/10 WiFi
  • 946 reviews 7.7/10 Comfort
  • 869 reviews 5.9/10 Cleanliness
  • 866 reviews 7.3/10 Food
  • 614 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.