Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 4,163 reviews

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Mercure Gold Coast Resort - Image 1
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Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,163 reviews

TripAdvisor Rating  4.0/5  1,748 reviews

Certificate of excellence 2024

Room was nice.

Customer review rating 2.0/5

Grant Families - Confirmed reviews ALL

The room location, view and cleanliness was good. The service was terrible. Breakfast was terrible (very unhygienic, busy and dirty). Food was very average.

Basic room, high price

Customer review rating 2.0/5

Matt Couples - Confirmed reviews ALL

Room was clean and basic, not really worth the $250+ that it cost. Basic level of ammenities - instant coffee

Pleasant stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The resort is situated in tranquil surroundings. Service was excellent and the staff friendly. If they had facilities for EV charging, I would have given them a 10.

Dear Louise E., Thank you so much for taking the time to leave a review regarding your stay with us. I hope that we can welcome you back again soon. Kindest Regards, Sophie Pollard - Front Office Supervisor

Great staff and service. Nicely hidden away from the busy parts

Customer review rating 5.0/5

Alex Families - Confirmed reviews ALL

Great family spot

Dear Alex, Thank you for your kind words about our staff and service. We are delighted to hear that you enjoyed the peaceful location. We hope to welcome you and your family back soon. Best regards, Andrew Cabel Assistant Manager Mercure Gold Coast Resort

Great breakfast, clean room.

Customer review rating 4.0/5

Glenis B. Couples - Confirmed reviews ALL

Great, but outlook from room not so good. Over river.

Dear Glenis, thank you for highlighting the great breakfast and clean rooms. We regret to hear that the room's outlook did not meet your expectations. Your feedback is valuable to us. We hope to welcome you back for an improved experience. Best regards, Andrew Cabel Assistant Manager Mercure Gold Coast Resort

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Other web-users rate our hotel

  • 773 reviews 8.2/10 Location
  • 2,204 reviews 6.8/10 Room
  • 2,086 reviews 8.4/10 Service
  • 41 reviews 4.2/10 WiFi
  • 1,000 reviews 7.5/10 Comfort
  • 963 reviews 6.8/10 Food
  • 929 reviews 5.9/10 Cleanliness
  • 631 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.