Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,215 reviews

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Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,215 reviews

Customer review rating 4.5/5

Scott G. Business - Confirmed reviews ALL

Bonjour Scott, Thank you for taking the time to share your feedback following your recent stay at Sofitel Gold Coast Broadbeach. We are delighted to hear you enjoyed your stay and that our location, comfortable accommodation and service provided by our team continue to meet your expectations. Your kind recognition of our colleagues is greatly appreciated and will be shared with the team. We are also pleased to know you continue to enjoy the convenience of booking through the ALL – Accor Live Limitless App and value the benefits of your Platinum membership. Thank you again for your continued loyalty and support. We look forward to welcoming you back for another enjoyable Sofitel experience. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Gabriela S. Couples - Confirmed reviews ALL

Bonjour Gabriela, Thank you for taking the time to share your wonderful feedback following your recent stay at Sofitel Gold Coast Broadbeach. We are delighted to hear that you enjoyed our location and the exceptional service provided by our team. Receiving such positive feedback across your entire experience is truly appreciated, and we are grateful for your recognition. Thank you also for your continued loyalty as a Gold member of ALL – Accor Live Limitless. We look forward to welcoming you back for another memorable Sofitel experience. Merci, Matt Andraws General Manager

Customer review rating 3.5/5

Iti T. Families - Confirmed reviews ALL

Bonjour Iti, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear you enjoyed our convenient location and had a comfortable stay overall. However, I am sorry to learn that the cleanliness of your room did not meet the standard you should expect from Sofitel, particularly with the areas you mentioned requiring more attention. Your feedback regarding housekeeping has been shared with our team for review and follow-up, as we remain committed to delivering a consistently high level of care and detail for every guest. Thank you again for your feedback and for your loyalty as a Gold member of ALL. We appreciate your support and hope to welcome you back for an improved experience in the future. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Tanera N. Families - Confirmed reviews ALL

Bonjour Tanera, Thank you for taking the time to share such a wonderful review following your recent stay at Sofitel Gold Coast Broadbeach. It was a pleasure to read about your birthday celebration experience and to know that our team helped make it such a memorable occasion. Your kind words regarding Lucas, Bandy, Nanami and our breakfast team are truly appreciated, and I will personally share your recognition with them. Creating meaningful moments through genuine hospitality is at the heart of what we do, and feedback like yours is a wonderful reminder of the impact our team can have on our guests’ experiences. Thank you once again for choosing Sofitel for such a special stay. We look forward to welcoming you and your family back for many more memorable moments in the future. Merci, Matt Andraws General Manager

Customer review rating 3.5/5

Iris F. Couples - Confirmed reviews ALL

Bonjour Iris, Thank you for taking the time to share your feedback following your stay at Sofitel Gold Coast Broadbeach. We are pleased to hear that you enjoyed your overall stay, particularly our breakfast offering, and we appreciate your ratings across the various aspects of your visit. While we are glad your experience was a positive one, we are always striving to deliver truly memorable stays. If there is anything that could have enhanced your visit further, we would greatly value your feedback, as it helps us continue to improve our guest experience. We hope to have the pleasure of welcoming you back in the future and providing an experience that exceeds your expectations. Merci, Matt Andraws General Manager

Other web-users rate our hotel

  • 1,754 reviews 9.2/10 Location
  • 2,580 reviews 6.8/10 Room
  • 2,937 reviews 8.5/10 Service
  • 76 reviews 5.5/10 WiFi
  • 809 reviews 6.4/10 Cleanliness
  • 776 reviews 4.6/10 Amenities
  • 676 reviews 8.6/10 Breakfast
  • 593 reviews 7.4/10 Food

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