Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,317 reviews

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Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,317 reviews

Customer review rating 2.5/5

Rob C. Friends - Confirmed reviews ALL

room was very noisy due to loose windows pains

Customer review rating 3.5/5

Lucy D. Friends - Confirmed reviews ALL

We had a lovely stay although the rooms are dated and our room never got serviced the staff and valet parking were great.

Customer review rating 4.0/5

Russ H. Couples - Confirmed reviews ALL

Our first stay last year was excellent, we love the hotel and its position. Just few minor let down ‘s this year, not sure if its cut backs or an abbreviation. No robes in room and had to ask twice, coffee machine leaked, coffee pods were scarce ( we purchased our own)and pods bin not emptied. Block out blind drawing rod was broken. Overall we enjoyed our stay and will be back but the attention to small details was missing on this stay.

Customer review rating 4.5/5

Elly M. Couples - Confirmed reviews ALL

Our go-to accom in Broadbeach for our regular annual visit to Blues on Broadbeach music festival. Sofitel rooms provide clean, comfortable, well serviced 4 star accommodation with onsite amenities – the prefect 'home away from home' retreat for the festival duration. Helpful hotel staff are professional while remaining friendly and accommodating. Sofitel's prime location, at the epicentre of the festival activity with views across to festival stages is a huge plus for us. When we're not enjoying the view and music from a balcony room, with only a minutes walking distance to most of the festival's main adjacent venues and attractions, there isn't a more perfect festival accommodation location.

Customer review rating 0.5/5

Dr C. D. Business - Confirmed reviews ALL

First of all the staff needs training- 1) I requested reception to book a taxi at 3 pm on my departure day, they called and wake me up at 3 am to inform my taxi has arrived- they wrongly have booked 3 am instead of 3 pm- I could not go back to sleep after that 2) Staf have wrong information about area- I was a visitor from Melbourne, attending a conference, I asked a staff member about directions to go to skypoint observation, he has given me wrong tram stop- I only realised I passed the actual location when I was looking around and asked some one else- they said I passed the correct stop 3) Room quality is poor- need to upgrade bathroom- toilet had black stain, bathrom shower has water leak, 4) Room is outdated- the lighting system is so confusing , it is hard to find the right switch to each light- did not like the whole room in general

Other web-users rate our hotel

  • 1,773 reviews 9.2/10 Location
  • 2,625 reviews 6.8/10 Room
  • 2,953 reviews 8.5/10 Service
  • 89 reviews 5.8/10 WiFi
  • 807 reviews 6.5/10 Cleanliness
  • 791 reviews 4.7/10 Amenities
  • 708 reviews 8.7/10 Breakfast
  • 606 reviews 7.3/10 Food

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