Sofitel Gold Coast Broadbeach Hotel 5 stars

Customer review rating 4.5/5 20,491 reviews
Sofitel Gold Coast Broadbeach
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Indulge your epicurean side

  • A short walk to the rolling Pacific surf

  • Contemporary art at its best

  • room81 - A two chef hatted restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218
broadbeach
australia

Tel: +61755922250

Fax: (+61)7/55923747

Contact email

Check-in from 15h00

Check out up to 11h00

  • SURF PARADE :   METRO LOCAL SURF PARADE

  • SURF PARADE. :   METRO LOCAL VICTORIA AVE

  • By plane

    BRISBANE At 85km / 52.82 miles

  • By plane

    COOLANGATTA At 24km / 14.91 miles

  • By helicopter

    KURRAWA At 0.1km / 0.06 miles

  • By car

    OFF M1 -EXIT 71 At 15km / 9.32 miles

  • By train

    HELENSVALE STATION At 15km / 9.32 miles

  • By train

    NERANG At 10km / 6.21 miles

  • By train

    ROBINA STATION At 10km / 6.21 miles

GPS :-28.029367, 153.431579

Our accommodations

Spacious, uncluttered and filled with natural light, guest rooms at Sofitel Gold Coast Broadbeach offer a peaceful haven, providing everything needed for a perfectly restful night's sleep - including the supremely comfortable Sofitel MyBed and a pillow me nu. Each room at this elegant Gold Coast hotel room features a large marble bathroom with luxury French toiletries, an LCD TV with movie channels, robes and slippers, a minibar, and a private balcony with spectacular views over the hinterland or ocean.

CLASSIC ROOM, 1 King Size Bed, River views

  • Max. number of persons: 3
  • Area: From 37
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Double Beds, River Views

  • Max. number of persons: 4
  • Area: From 37
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 Queen Size Bed, Ocean View

  • Max. number of persons: 2
  • Area: From 26
  • Views: Ocean/Sea view *

* Subject to availability

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • Max. number of persons: 3
  • Area: From 37
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • Max. number of persons: 4
  • Area: From 37
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • Max. number of persons: 3
  • Area: From 42
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PRESTIGE SUITE, 1 King Size bed, Separate Lounge Room, Ocean Views, Spa

  • Max. number of persons: 3
  • Area: From 72
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

BISTRO ON3 RESTAURANT

Type of cuisine: Bistro

Bistro On3 is inspired by France's most popular bistro classics and is known for its sophisticated finesse and flavours. Bistro On3 offers buffet breakfast daily. À la carte dinner is available Thursdays to Mondays. AccorPlus benefits apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Room81 Lounge & Brasserie

Type of cuisine: French

Discover a slice of France at room81 - Broadbeach's only French Lounge and Brasserie. Enjoy l'experience gastronomique where elegant and flavourful French cuisine is combined with chic ambiance. AccorPlus benefits available Monday to Sunday.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TC'S BAR AND GAMING LOUNGE

Photo non contractuelle / Strictly non binding

TC's Bar & Gaming Lounge provides guests with a full service bar in addition to a superb dining menu and all the sporting action and entertainment you could want on three separate plasma televisions. Accor Plus benefits do not apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 312

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Sofitel Gold Coast Broadbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

20,491 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,203 reviews

Awesome views and huge room.

Customer review rating 4.5/5

Glenn Business - 20/02/2020 Confirmed reviews ALL

Repeat stay for business conference, excellent service and very nice recognition of loyalty, thanks.

Good stay as usual

Customer review rating 4.5/5

Kay H. Business - 19/02/2020 Confirmed reviews ALL

I stay at Sofitel Gold Coast monthly for work. The experience is always good. Staff are always friendly and very helpful.

Not great

Customer review rating 4.5/5

Jason O. Couples - 19/02/2020 Confirmed reviews ALL

It wasn’t as good as hoped. The pillows were terrible, the spa bath was small, the air con didn’t work well, didn’t get a complimentary paper, didn’t get 50% discount on the buffet at the bistro, pool bar wasn’t open, balcony was narrow, only one soap was provided.

Customer review rating 4.5/5

P. Couples - 19/02/2020 Confirmed reviews ALL

Excellent front line staff. Karen at reception Carol and her Asian counterpart in the bistro and Room 81 staff too were great. The hotels location too is excellent. What let’s it down is it’s very poor decor and lighting. For a luxury product, it doesn’t feel luxurious or plush at all. Nothing sophisticated, no ambience in the restaurants. It’s has a very cheap low quality feel. No Nespresso machine in the room and only 1 coffee plunger bag is provided as standard. However it does match some of the clientele who allowed their children to “ feed the carpet” in the bistro at breakfast or run food over the table.

Really good

Customer review rating 4.5/5

Glenn R. Couples - 19/02/2020 Confirmed reviews ALL

Was well looked after. Everytime we stay here we have a great experience

Customer review rating 4.5/5

Dave M. Business - 19/02/2020 Confirmed reviews ALL

Always enjoyable, great service, great property, great facilities, well apointed room

great location, staff lovely. Enjoyed my 60th birthday!

Customer review rating 4.5/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Loved the room and position. I wanted to celebrate my birthday and Sofitel made it special. I received a lovely bottle of wine and chocolates with happy birthday, that made it feel or the more special.

Poor ALL customer service

Customer review rating 4.5/5

Andrew G. Business - 18/02/2020 Confirmed reviews ALL

Booked on accor.com and claimed for best price guarantee. Received an email saying best price guarantee had been declined as purchase and comparison price being in different currencies, despite the comparison price being lower on agoda.com. No currency conversion done. Emailed 3 times to check why not, still waiting a reply- it has been over 1 month!

Fantastic views and luxury accomodation

Customer review rating 4.5/5

Laine Couples - 18/02/2020 Confirmed reviews ALL

Located close to restaurants, shops, the light rail and most importantly, the beach, Sofitel is a luxury accommodation experience with lots to do within a short distance from the hotel.

Executive Director

Customer review rating 4.5/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Comfortable rooms, very clean, food good. Only criticism was my bed was lumpy and uncomfortable.

Facilities and staff were all amazing!

Customer review rating 4.5/5

Anthony C. Families - 18/02/2020 Confirmed reviews ALL

Staff were pleasant, attentive and nothing was too much trouble for them.

Average

Customer review rating 4.5/5

Jc Couples - 18/02/2020 Confirmed reviews ALL

Good location Hotel a bit tired Pool area scruffy Annoying that the staff persist in greeting in French which is quite bizarre

Best place to stay

Customer review rating 4.5/5

Kate M. Couples - 18/02/2020 Confirmed reviews ALL

As usual was a fantastic stay. The staff called before our stay to see if they could do anything to prepare for our arrival. On arrival we were greeted and looked after by the beautiful staff which is always genuine. Sofitel gave us a gift which we appreciated and thanked them. The rooms are always cleaned to perfection and very comfortable. At night they gave us herbal tea and chocolates. The bottled water left next to the bed every night is the best. Love coming back to a great place with great people.

Great Place

Customer review rating 4.5/5

Matt Couples - 18/02/2020 Confirmed reviews ALL

Awesome stay, awesome staff, awesome amenities

good location friendly staff

Customer review rating 4.5/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

good location convenient to convention centre, restaurants etc. Friendly staff, quiet rooms

Service was incredible

Customer review rating 4.5/5

Ryan H. Families - 18/02/2020 Confirmed reviews ALL

We have stayed here a few times and have been very happy. We couldn’t have been happier with the service received and nothing was too hard. Great experience and special mention to Mike as he was fantastic.

Lovely hotel in a great location

Customer review rating 4.5/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

We enjoyed being spoiled by staff and our room was lovely. All in all, a great way to celebrate my husband’s Birthday.

Always a pleasure to visit.

Customer review rating 4.5/5

Bob P. Business - 18/02/2020 Confirmed reviews ALL

Sofitel Broadbeach is our accommodation of choice , never a disappointment.

Great Location, Tired hotel and housekeeping lacking

Customer review rating 4.5/5

Steven C. Business - 18/02/2020 Confirmed reviews ALL

I stayed here for the third time we 3 of my staff in all separate rooms. I had the luxury room, and my room was cleaned properly, and I told the front desk and even after this occurred nothing happened. The toilet wasn't cleaned and used coffee cups were left. It's a pity because the front desk staff and staff at the buffet were really good.

Nice room

Customer review rating 4.5/5

James Couples - 18/02/2020 Confirmed reviews ALL

It was nice albeit the hash browns at breakfast they were of low quality

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in broadbeach