Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.2/5 5,718 reviews

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81 Surf Parade, 4218 Broadbeach, Australia

Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Telephone
Fax +61 7 5592 3747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,718 reviews

TripAdvisor Rating  4.0/5  3,375 reviews

Customer review rating 4.5/5

Taliesin E. Business - Confirmed reviews ALL

Lovely amenities and staff were very helpful, attentive and friendly.

Bonjour Taliesin, Thank you for sharing your experience with us! I’m delighted to hear that you enjoyed your stay and that our amenities and attentive staff made your business trip a pleasant one. It’s always wonderful to know that our team’s efforts in providing warm and helpful service are appreciated. We’re also thrilled to hear that the cleanliness and overall experience met your expectations. It’s encouraging to receive such positive feedback from a valued guest like yourself, and we hope to welcome you back to Sofitel Gold Coast Broadbeach for both business and leisure in the future! Merci, Fraser Ross General Manager fr…

Well located

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Position and accomm was excellent for our golf trip

Bonjour, Thank you for your fantastic review! I’m delighted to hear that our location and accommodation were a perfect fit for your golf trip, and that you had such a positive experience with us. It’s wonderful to know that your check-in, cleanliness, and service were all excellent, and a special thank you for mentioning JT. I will be sure to pass on your kind words to them—they’ll be thrilled to know they contributed to making your stay even better. We’re grateful for your continued loyalty as a Silver member of ALL – Accor Live Limitless, and we look forward to welcoming you back for another enjoyable stay in the future! Merci, Fraser Ross General Manager fr…

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good overall, though let down by the buffet breakfast

Bonjour, Thank you for taking the time to provide such detailed feedback on your recent stay. I’m pleased to hear that overall you had a positive experience and found our location and accommodation to your liking. Your loyalty as a Gold member of ALL – Accor Live Limitless is truly appreciated. However, I’m sorry to hear that the buffet breakfast did not meet your expectations. We strive to provide a high-quality dining experience, and I regret that this aspect of your stay fell short. I will be sharing your comments with our culinary team to ensure we can improve the variety and quality of the offerings moving forward. If there is anything else we could have done to enhance your stay, we would love to hear your thoughts. We hope to welcome you back in the future for an even better experience. Merci, Fraser Ross General Manager fr…

Good location

Customer review rating 3.5/5

Berg Couples - Confirmed reviews ALL

Have stayed at a number of other 4/5 star hotels and it is disappointing to be charged carpark fee as other places include one per room booked. Also with doing fast check in prior, very slow check in.

Fantastic hotel, great staff, great service & dining.

Customer review rating 5.0/5

Dianne B. Couples - Confirmed reviews ALL

From the moment we arrived till we checked out everything was perfect. ALL staff were so welcoming and happy to help. Treva and the restaurant team were so pleasant and welcoming and the service and meals were fantastic. We dined every evening. Breakfast great as well .

Bonjour Dianne, Thank you so much for choosing to celebrate your 59th wedding anniversary with us at Sofitel Gold Coast Broadbeach, and for sharing such a heartfelt review! It means the world to us to know that we could help make your special occasion so memorable. I’m thrilled to hear that from the moment you arrived, everything was perfect, and that our entire team made you feel welcome and well cared for. A special thank you for mentioning Treva and the restaurant team – I will be sure to pass on your kind words to them. They’ll be so pleased to know they contributed to making your dining experiences, and your overall stay, truly magnifique! We are also delighted to know that you enjoyed every evening of dining at Bistro on 3, as well as your breakfasts. It’s an honor to hear that after decades of travel, you found our hotel to be one of the most welcoming. Your feedback is incredibly encouraging for our team, and we’ll continue striving to provide this level of service for all our guests. We look forward to welcoming you back for many more special celebrations in the future! Merci, Fraser Ross General Manager fr…

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Other web-users rate our hotel

  • 1,612 reviews 9.4/10 Location
  • 2,696 reviews 6.7/10 Room
  • 2,709 reviews 8.5/10 Service
  • 150 reviews 5/10 WiFi
  • 841 reviews 5.9/10 Cleanliness
  • 811 reviews 8.8/10 Breakfast
  • 737 reviews 4.3/10 Amenities
  • 676 reviews 6.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.