Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,298 reviews

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Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,298 reviews

TripAdvisor Rating  4.2/5  3,415 reviews

Customer review rating 4.5/5

Arna C. Couples - Confirmed reviews ALL

easy check in good room 20 th floor spa suite shower needs up grading to be more user friendly great views

Customer review rating 5.0/5

Jeanene H. Couples - Confirmed reviews ALL

Thoroughly enjoyable stay in a spacious, well appointed room with a stunning ocean view. Exceptionally attentive and welcoming staff. A truly enjoyable experience from arrival to departure.

Bonjour Jeanene, Thank you sincerely for your wonderful review and for choosing to stay with us. It brings me great joy to read how much you enjoyed your time at Sofitel Gold Coast Broadbeach — from your spacious ocean-view room to the warm welcome offered by our team. Knowing that every moment, from arrival to departure, felt genuinely enjoyable is truly rewarding for all of us. Your recognition of our ambassadors means a great deal. They take immense pride in creating memorable stays, and your kind words will be shared with them as encouragement to continue delivering heartfelt service. We are equally delighted to see your perfect scores across so many aspects of your stay, and we truly value your loyalty as a Gold member of ALL. It is an honour to be your chosen destination. Jeanene, we look forward to welcoming you back for another relaxing and memorable escape by the ocean. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Carlos C. Couples - Confirmed reviews ALL

Well located, short walk to beach, shops, restaurants, casino and convention centre. Clean and spacious room with own balcony overlooking fabulous view. Breakfast buffet was first class and staff were very helpful and friendly

Bonjour Carlos, Thank you very much for your fantastic feedback. It is wonderful to hear that your stay at Sofitel Gold Coast Broadbeach was everything you hoped for — from our prime location to your spacious balcony with its fabulous view, and the first-class breakfast experience. I am especially pleased that our team made a positive impression, as they truly take pride in creating memorable experiences for our guests. Your kind words will be shared with them as a source of encouragement. We look forward to welcoming you back on your next trip to the Gold Coast for another seamless and enjoyable stay. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Elizabeth W. Couples - Confirmed reviews ALL

We very much liked our room, great views, and comfy bed.

Bonjour Elizabeth, What a joy it was to read your review — thank you so much for sharing your experience with us. It truly warms my heart to know that your stay was once again everything you hoped for. Hearing that you loved your room, the beautiful views, and the comfort of the bed means a great deal to us. These little moments of ease and enjoyment are exactly what we strive to create for our guests, especially our valued ALL Gold members such as yourself. I’m also delighted that your booking experience, welcome drink, amenity, and the alternative benefit offered to you all met your expectations. Your continued loyalty to Accor and your kind words about our service genuinely mean the world to our team — they take immense pride in caring for our guests, and feedback like yours is incredibly uplifting. Elizabeth, thank you again for your trust and for choosing to return to us. We cannot wait to welcome you back for another wonderfully relaxing stay. Merci, Matt Andraws General Manager

Customer review rating 2.5/5

Daniel C. Business - Confirmed reviews ALL

Bins not emptied every day, used crockery not cleaned every day. Leaking tap and loose faucet.

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Other web-users rate our hotel

  • 1,704 reviews 9.3/10 Location
  • 2,657 reviews 6.6/10 Room
  • 2,848 reviews 8.5/10 Service
  • 120 reviews 5.4/10 WiFi
  • 831 reviews 5.9/10 Cleanliness
  • 801 reviews 4.6/10 Amenities
  • 721 reviews 8.5/10 Breakfast
  • 524 reviews 5/10 Value

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