Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,306 reviews

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81 Surf Parade, 4218 Broadbeach, Australia

Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Telephone
Fax +61 7 5592 3747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,306 reviews

TripAdvisor Rating  4.2/5  3,415 reviews

Customer review rating 5.0/5

Gillian H. Couples - Confirmed reviews ALL

From check in to check out our experience was wonderful. Great location near the beach, restaurants and shops.

Bonjour Gillian, Thank you most sincerely for sharing such a glowing and detailed review of your recent stay at Sofitel Gold Coast Broadbeach. It is truly heart-warming to read that your experience was wonderful from check-in through to check-out. I am delighted that our location, close to the beach, restaurants and shops, enhanced your time with us, and that the professionalism and attentiveness of our team made such a positive impression. Your kind recognition of Beatrice at check-in and Facundo in the restaurant is especially appreciated, as is your lovely mention of the bartender at Room 81 for creating such memorable cocktails. These acknowledgements will be proudly shared with the individuals concerned and their teams. As a valued ALL Platinum member, it is most rewarding to know that your loyalty was warmly recognised and that the welcome amenity, room upgrade and dining experiences exceeded your expectations. Your perfect scores across so many aspects of the stay, including cleanliness, sustainability initiatives, dining and bar experiences, are sincerely appreciated. Thank you also for your constructive feedback regarding concierge and pool experiences. Your comments have been noted and will be reviewed as part of our ongoing commitment to refinement and excellence. We are truly grateful for your generous recommendation of both our hotel and the ALL Accor loyalty programme. I very much look forward to welcoming you back in the future for another refined and memorable stay. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Glen B. Couples - Confirmed reviews ALL

Suited our needs for a quick getaway.

Bonjour Glen, Thank you very much for sharing your feedback following your recent stay at Sofitel Gold Coast Broadbeach. I am delighted to know that our central location and overall offering suited your needs perfectly for a quick getaway. It is pleasing to read that you found value in your booking through the ALL Accor App and were able to benefit from using your reward points. I am also grateful for your kind comments regarding our team, cleanliness, arrival and departure experience — your perfect scores in these areas are greatly appreciated. Thank you as well for your honest feedback regarding our breakfast pricing. I fully understand your perspective and appreciate you taking the time to share it with us. Your comments have been noted and will be reviewed with our food and beverage team as we continually assess value, offerings and guest expectations. I am also pleased to know that our sustainability initiatives, including reduced towel changes, were positively received. As a valued ALL Gold member, your loyalty is sincerely appreciated, and I thank you for recommending both our hotel and the Accor loyalty programme. We truly hope to welcome you back again in the future and provide another enjoyable stay. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Dee-anne E. Couples - Confirmed reviews ALL

Brief Brisbane getaway on the Gold Coast for 2 nights to attend a xmas party. Celebrated with upgraded room, fantastic food and great facilities.

Bonjour Dee-Anne, Thank you very much for your exceptional feedback following your recent stay at Sofitel Gold Coast Broadbeach. I am delighted to know that your short Gold Coast getaway was such a memorable one and that our hotel was the perfect setting for your Christmas celebration. It is most pleasing to read that you enjoyed the upgraded accommodation, our dining offerings and the overall quality of our facilities. I am also grateful for your generous comments regarding the experience delivered by our team across every stage of your stay, from arrival to departure. As a valued ALL Platinum member, your loyalty is sincerely appreciated, and I am pleased that the room upgrade added a meaningful touch to your visit. Your perfect scores and strong recommendation of both our hotel and the Accor loyalty programme are truly encouraging and motivating for our teams. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future and to providing another refined and enjoyable experience on your next visit. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Warren M. Couples - Confirmed reviews ALL

Enjoyed our time at the Sofitel Broadbeach, great location, close to the mall, light rail and amazing swimming pools

Bonjour Warren, Thank you very much for taking the time to share your excellent feedback following your recent stay at Sofitel Gold Coast Broadbeach. I am delighted to know that you enjoyed your time with us and that our location, proximity to the mall and light rail, as well as our swimming pools, all contributed to a memorable stay. It is most pleasing to read your perfect scores across the booking experience, arrival, accommodation, cleanliness and, in particular, your kind comments regarding the helpfulness of our team at check-in. As a valued ALL Gold member and Accor Vacation Club member, your loyalty is sincerely appreciated, and it is wonderful to know that we met your expectations throughout your stay. Thank you also for sharing your feedback regarding our sustainability initiatives. I appreciate your insight and your comparison with other Accor properties internationally. Your comments regarding incentives for opting out of daily servicing have been noted and will be shared with our team, as we continue to evolve our sustainability practices in line with guest expectations and brand direction. We truly value your recommendation of both our hotel and the ALL Accor loyalty programme. I look forward to welcoming you back again in the future and to providing another enjoyable and well-located stay. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Gregory J. Friends - Confirmed reviews ALL

Beautiful stay on a high floor looking out to the mountains. Central location in Broadbeach

Bonjour Gregory, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us at Sofitel Gold Coast Broadbeach. It is truly a pleasure to read about your experience. I am delighted to know that you enjoyed your stay on a high floor with mountain views and that our central Broadbeach location enhanced your time with friends. Your excellent ratings across accommodation, cleanliness, Wi-Fi and, most importantly, our team are sincerely appreciated and very encouraging for us all. It is also pleasing to see that your arrival, breakfast experience and our sustainability initiatives met your expectations, and I thank you for your strong recommendation of both our hotel and the ALL Accor loyalty programme. As an ALL Silver member, your loyalty is valued, and I am pleased we were able to provide you with such a memorable stay. Thank you once again for choosing Sofitel Gold Coast Broadbeach. We very much look forward to welcoming you back in the future and to creating another beautiful experience for you. Merci, Matt Andraws General Manager

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Other web-users rate our hotel

  • 1,711 reviews 9.3/10 Location
  • 2,665 reviews 6.7/10 Room
  • 2,862 reviews 8.5/10 Service
  • 117 reviews 5.5/10 WiFi
  • 837 reviews 6/10 Cleanliness
  • 797 reviews 4.7/10 Amenities
  • 729 reviews 8.6/10 Breakfast
  • 529 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.