Sofitel Gold Coast Broadbeach 5 stars

Name: Sofitel Gold Coast Broadbeach - AccorHotels - ALL
Address: 81 Surf Parade, Broadbeach, 4218, Australia
Telephone: +61755922250
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 4,188 reviews

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44 44 photos

43 43 photos

81 Surf Parade, 4218 Broadbeach, Australia

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Sofitel Gold Coast Broadbeach

French luxury and local cuisine in the world's most exciting city

A breathtaking 5 star hotel on the Gold Coast, Sofitel Broadbeach has an amazing location just 300m away from the beach. Our Broadbeach accommodation offers the ideal base for both business & leisure travellers. This spectacular luxury Gold Coast hotel is within easy reach of Broadbeach's many restaurants, bars and shops, as well as The Star Casino and Gold Coast Convention & Exhibition Centre. Sofitel Gold Coast Broadbeach is minutes from Surfers Paradise and a short drive away from Gold Coast airport.

Our accommodation in Broadbeach boasts 296 beautifully appointed rooms & suites offering ocean or hinterland views. Hotel facilities include the award-winning restaurant and bar Room81, Bistro On3, and TC's Bar & Gaming Lounge. Guests at the Broadbeach hotel can also enjoy the internet lounge, library, gymnasium and two outdoor pools overlooking Broadbeach. When you've enjoyed all of the facilities at our luxury Gold Coast hotel, Australia's world renowned theme parks & Gold Coast golf course is nearby.

Bonjour, we look forward to welcoming you to Sofitel Gold Coast Broadbeach. Please let me or my team know if we can be of any assistance.

Fraser Ross, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Located in the heart of Broadbeach and mere steps from the ocean
Enjoy French luxury, premier dining and warm hospitality
Gold Coast's ideal conference venue
Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

Room

CLASSIC ROOM, 2 Double Beds, River Views

4 persons
37 m² / 398 sq ft

Bedding 2 x Double bed(s)
Views: River side

Room

CLASSIC ROOM, 1 King Size Bed, River Views

3 persons
37 m² / 398 sq ft

Bedding 1 x King size bed(s)
Views: River side

Room

SUPERIOR ROOM, 2 Double Beds, Ocean Views

4 persons
37 m² / 398 sq ft

Bedding 2 x Double bed(s)
Views: Ocean/Sea view

Room

SUPERIOR ROOM, 1 Queen Size Bed, Ocean Views

2 persons
31 m² / 333 sq ft

Bedding 1 x Queen size bed(s)
Views: Ocean/Sea view

Room

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

3 persons
37 m² / 398 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

Room

MAGNIFIQUE FAMILY ROOM, 1 King Bed and 2 Double Beds, Terrace Views, Spa

Non contractual photo

6 persons
79 m² / 850 sq ft

Bedding 1 x King size bed(s) and 2 x Double bed(s)
Views: Courtyard View
Most of the accommodation: Balcony or Terrace

Room

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

3 persons
42 m² / 452 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony or Corner Room

Room

CLASSIC ACCESSIBLE ROOM, 1 Double Bed and 1 Single Bed, Terrace Views

Non contractual photo

3 persons
37 m² / 398 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: Garden View
Accessible room

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

+61 7 5592 2250

+61 7 5592 3747

Railway station
Bus stop
Highway exit
Helipad/aerodrome

Kurrawa

Helipad/aerodrome

Access: 100 m / 0.06 mi

Victoria Ave

Bus stop

Access: 100 m / 0.06 mi

Surfers Paradise

Bus stop

Access: 100 m / 0.06 mi

Robina Station

Railway station

Access: 10 km / 6.21 mi 15 min drive

Nerang

Railway station

Access: 10 km / 6.21 mi

OFF M1 -EXIT 71

Highway exit

Access: 15 km / 9.32 mi

Helensvale Station

Railway station

Access: 15 km / 9.32 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BISTRO ON3 RESTAURANT

An authentic food and beverage selection awaits you in a stylishly designed space that spills out onto the sun-drenched pool terrace. It's the perfect place to set the mood for your day with a lavish breakfast buffet, overflowing with morning favourites.

Room81 Lounge & Brasserie

Embark on a gastronomic journey that takes you from Australia's fertile hinterland and the Coral Sea to the world capital of gourmet cuisine, France.

Our guest reviews

Well located

Graham Couples - 11/24/2023 Confirmed reviews ALL

Excellent

Extremely Disappointed with every part of our stay

Bevan H. Couples - 11/24/2023 Confirmed reviews ALL

Some further comments to add to our experience. • The charge of $25.00 to park our car. Really do you need to do this for Accor All Members. • No trolleys to transfer bags to our room because of stairs in the carpark. • Only one lift goes to the carpark so the hassle to get there. • The internet didn’t work either Tues or Wed • The TV didn’t work on Wed morning after a controlled power cut early Wed morning. • Fridge defrosted and water coming out due to power out. • The cost of $45.00 per person for breakfast was over the top for what was available. Even Accor Members with 2 for 1 benefit, the cost of breakfast is excessive.

Dear Bevan H., Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fraser Ross General Manager

Rob O. Couples - 11/24/2023 Confirmed reviews ALL

Flooding in the room, wrong notification of a power outage, no tv following outage for a day. Just crap

Dear Robert o., Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fraser Ross General Manager

Great

Peter H. Business - 11/24/2023 Confirmed reviews ALL

No issues at all. Staff were also great.

Ill-health can ruin even the nicest stay.

Dr J. C. M. Couples - 11/23/2023 Confirmed reviews ALL

The breakfast buffets and service at the Bistro on 3 couldn't be faulted, but the Room 81 menu was so specialised (compared with the last time we ate there about six months prior) that we cancelled our planned dinners there for the remainder of our stay, only to find out that Bistro on 3 was having an IT upgrade so it, too, wasn't open for dinner that very night. In addition, having two consolidated packages each offering complimentary self-parking I was charged $150.00 for our package's 6-night stay!

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Web-users rating

Other web-users rate our hotel

1,068 reviews 9.5/10 Location
1,835 reviews 7/10 Room
1,956 reviews 8.4/10 Service
86 reviews 4.1/10 WiFi
565 reviews 8.9/10 Breakfast
543 reviews 6.1/10 Cleanliness
473 reviews 6.4/10 Food
468 reviews 4.8/10 Amenities

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All our hotels in Broadbeach

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.