Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,309 reviews

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81 Surf Parade, 4218 Broadbeach, Australia

Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Telephone
Fax +61 7 5592 3747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,309 reviews

TripAdvisor Rating  4.2/5  3,415 reviews

Customer review rating 4.5/5

Josh P. Couples - Confirmed reviews ALL

Friendly staff Warming and welcoming

Bonjour Josh, Thank you very much for sharing your feedback following your recent stay at Sofitel Gold Coast Broadbeach. I am delighted to read that you found our staff friendly, welcoming, and attentive throughout your visit — it is always wonderful to hear when our team makes guests feel truly cared for. I am pleased that our location, accommodation, breakfast, and overall cleanliness met your expectations, and I also appreciate your thoughtful scores regarding booking and check-in experiences. Your feedback on sustainability initiatives has been noted, as we continuously look for ways to improve in this important area. As a valued ALL Classic member, your loyalty is sincerely appreciated, and I am grateful for your recommendation of both our hotel and the loyalty programme. We very much look forward to welcoming you back for another warm and enjoyable stay in the future. Merci, Matt Andraws General Manager

Customer review rating 5.0/5

Brett B. Families - Confirmed reviews ALL

Really good

Bonjour Brett, Thank you very much for sharing your wonderful feedback following your stay at Sofitel Gold Coast Broadbeach. I am delighted to hear that you enjoyed our location, service, and all aspects of your accommodation, and that the complimentary bottle of bubbly added a special touch to your visit. I also appreciate your note regarding some minor dusting issues on the 13th floor — your feedback has been shared with our housekeeping team to ensure even greater attention to detail in the future. It is always a pleasure to welcome our valued ALL Gold members, and your recommendation of both our hotel and the loyalty programme means a great deal to us. We very much look forward to welcoming you and your family back for another exceptional stay. Merci, Matt Andraws General Manager

Customer review rating 4.5/5

Bernadette S. Couples - Confirmed reviews ALL

We love staying at the Sofitel Broadbeach. It’s central, close to the GLink, beautiful views of the ocean and the staff are very helpful (especially the breakfast staff).

Bonjour Bernadette, Thank you very much for sharing your lovely feedback following your recent stay at Sofitel Gold Coast Broadbeach. I am delighted to hear that you enjoyed your three days with us, particularly our central location, ocean views, and the helpfulness of our team — especially during breakfast. Your kind recognition of our staff and your overall positive experience is greatly appreciated. We have also noted your feedback regarding booking and sustainability initiatives, which will help us continue to refine and improve our guest experience. As a valued ALL Platinum member, your loyalty and recommendation mean a great deal to us. We very much look forward to welcoming you back for another memorable stay in the future. Merci, Matt Andraws General Manager

Customer review rating 4.5/5

Xiao S. Business - Confirmed reviews ALL

All good and very happy.

Bonjour Xiao, Thank you very much for your kind feedback following your stay at Sofitel Gold Coast Broadbeach. I am delighted to hear that you enjoyed our location, views, and the friendliness of our team, and that your overall experience left you very happy. I also appreciate your note regarding the daily towel changes — your feedback helps us to fine-tune our services while maintaining the highest standards of comfort and sustainability for our guests. We look forward to welcoming you back for another memorable stay in the future. Merci, Matt Andraws General Manager

Customer review rating 4.5/5

Peter D. Business - Confirmed reviews ALL

well trained and engaging staff.

Bonjour Peter, Thank you for taking the time to share your feedback following your stay at Sofitel Gold Coast Broadbeach. I am pleased to hear that you enjoyed a comfortable room and that our team’s professionalism and engagement contributed positively to your experience. It is always wonderful to receive recognition for our staff, and I will be sure to pass on your kind words. We hope to welcome you back soon for another memorable stay. Merci, Matt Andraws General Manager

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Other web-users rate our hotel

  • 1,711 reviews 9.3/10 Location
  • 2,665 reviews 6.7/10 Room
  • 2,862 reviews 8.5/10 Service
  • 117 reviews 5.5/10 WiFi
  • 837 reviews 6/10 Cleanliness
  • 797 reviews 4.7/10 Amenities
  • 729 reviews 8.6/10 Breakfast
  • 529 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.