Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,201 reviews

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Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,201 reviews

Customer review rating 5.0/5

Brian J. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Shirley H. Couples - Confirmed reviews ALL

Bonjour Shirley, Thank you for taking the time to share your wonderful feedback following your recent stay at Sofitel Gold Coast Broadbeach. We're delighted to hear that you enjoyed your experience with us and that our friendly team made such a positive impression. It is fantastic to know that your arrival, accommodation, cleanliness, and overall stay exceeded your expectations. We truly appreciate your loyalty as an ALL Classic member and your kind recommendation. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional Sofitel experience in the future. Warm Regards, Vianne Birrell Luxury Services Manager

Customer review rating 5.0/5

Holly K. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Adam M. Business - Confirmed reviews ALL

Bonjour Adam, Thank you for taking the time to share your feedback following your recent stay with us. I am pleased to hear that you enjoyed our convenient location and had an overall positive stay. However, I sincerely apologise for the inconvenience caused by the disruption to the hot water supply during your third night. We understand how frustrating this would have been, particularly during a business stay, and we appreciate your patience while this issue was addressed. We appreciate your feedback regarding the bond and understand that the amount may feel significant, and we will continue to review our communication around this process to ensure expectations are clear before arrival. We also acknowledge your comments regarding the condition of the room. As part of our ongoing commitment to maintaining and enhancing the hotel, we continue to review future improvement opportunities with our owners. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Sofitel Gold Coast Broadbeach and provide you with an experience that better reflects the standard we strive to deliver. Warm Regards, Vianne Birrell Luxury Services Manager

Customer review rating 4.0/5

Alison S. Business - Confirmed reviews ALL

Bonjour Alison, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed our convenient location, the friendly service from our team, and that you found your room clean and comfortable overall. We appreciate your comments regarding the condition and comfort of the bed. Guest comfort is extremely important to us, and your feedback has been shared with our team as we continue to review room enhancements and maintenance priorities across the hotel. Thank you again for your valuable feedback and for being a Gold member of ALL – Accor Live Limitless. We look forward to welcoming you back to Sofitel Gold Coast Broadbeach and providing you with another enjoyable stay. Warm Regards, Vianne Birrell Luxury Services Manager

Other web-users rate our hotel

  • 1,761 reviews 9.2/10 Location
  • 2,572 reviews 6.9/10 Room
  • 2,936 reviews 8.7/10 Service
  • 70 reviews 5.6/10 WiFi
  • 800 reviews 6.4/10 Cleanliness
  • 773 reviews 4.7/10 Amenities
  • 669 reviews 8.7/10 Breakfast
  • 586 reviews 7.5/10 Food

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