Sofitel Gold Coast Broadbeach 5 stars
Customer review rating (ALL Rating) 4.3/5 348 reviews
Located in the heart of Broadbeach and mere steps from the ocean
Enjoy French luxury, premier dining and warm hospitality
Gold Coast's ideal conference venue
Outdoor pools and spa, gymnasium, tennis court
ALLSAFE approved hotel
81 Surf Parade
4218 Broadbeach
Australia
SURF PARADE: METRO LOCAL SURF PARADE
SURF PARADE.: METRO LOCAL VICTORIA AVE
Brisbane At 85km / 52 miles
Coolangatta At 24km / 14 miles
Kurrawa At 0km / 0 miles
OFF M1 -EXIT 71 At 15km / 9.32 miles
Helensvale Station At 15km / 9 miles
Nerang At 10km / 6 miles
Robina Station At 10km / 6 miles
GPS:-28.029367, 153.431579
Check-in from - Check out up to
TC's Bar & Gaming Lounge provides guests with a full service bar, a superb dining menu along with live sporting action and entertainment for gaming enthusiasts.
An authentic food and beverage selection awaits you in a stylishly designed space that spills out onto the sun-drenched pool terrace. It's the perfect place to set the mood for your day with a lavish breakfast buffet, overflowing with morning favourites.
Embark on a gastronomic journey that takes you from Australia's fertile hinterland and the Coral Sea to the world capital of gourmet cuisine, France.
TC's Bar & Gaming Lounge provides guests with a full service bar in addition to a superb dining menu and all the sporting action and entertainment you could want on three separate plasma televisions. Accor Plus benefits do not apply.
Also making the most of the setting choose from two gorgeous outdoor swimming pools, one heated year-round to 24°. Swing into action on the daytime-nighttime floodlit tennis court or get your heart racing in the hotel gym.
Featuring a spectacular Broadbeach location, Sofitel Gold Coast Broadbeach provides the perfect setting for unforgettable Gold Coast weddings. The hotel features wedding specialists, wedding packages, extensive event space and exceptional facilities.
Spacious, uncluttered and filled with natural light, guest rooms at Sofitel Gold Coast Broadbeach offer a peaceful haven, providing everything needed for a perfectly restful night's sleep - including the supremely comfortable Sofitel MyBed and a pillow menu. Each room at this elegant Gold Coast hotel features a large marble bathroom with luxury French amenities, an LCD TV with movie channels, robes and slippers, a minibar, and a private balcony with spectacular views over the hinterland or ocean.
Great location
Customer review rating 5.0/5
Meagan Business - Confirmed reviews ALL
Bonjour Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mayur Balsaraf Director of Rooms
Need to Step Up there Game
TripAdvisor rating 2.0/5
rosevunileva TripAdvisor review
Bonjour Ms. Vunileva, First and foremost, thank you for having taken he time to write to us after your recent stay at the Sofitel Gold Coast Broadbeach. It’s because of valued feedback and comments alike yours that we’re able to review our services and offers accordingly and make the required adjustments. Even though we pride ourselves for our service excellence and always set out to exceed our guest expectations, I acknowledge that in this case we have let you down. As we cannot change what has occurred, it is our objective to somehow regain your confidence in our service delivery. To do exactly that, we hope that you would give us the opportunity to showcase our hospitality once again. I request for you to contact me directly on mayur.balsaraf@sofitel.com, as it will be our pleasure to look after the reservation arrangements and to ensure your next visit with us is memorable for all the right reasons. With Kindness, Mayur Balsaraf Director of Rooms
OK
Customer review rating 3.0/5
Jacque P. Business - Confirmed reviews ALL
Bonjour Ms. P., We appreciate you taking the time to provide us with your valuable feedback regarding your recent stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive constructive feedback and It is disappointing to read that our service standards fell short of your expectations. Please accept my sincere apology for your room not being serviced. I have shared this feedback with our Executive Housekeeping to share with our team members as we strive to continuously improve the quality of our services. I can see my Duty Manager did discount one night's valet parking charge on your final invoice upon departure. We have now gone ahead and refunded a further $45 back to your Visa card on file as a gesture of goodwill. A copy of the invoice has been emailed to your separately for your perusal. We hope to welcome you again on your next visit to the Gold Coast and would love to showcase our hospitality. Please reach out to me directly on ma… for any further assistance as it would be my pleasure to arrange for your reservation details and ensuring your next stay with us is memorable for all the right reasons. Kind regards, Mayur Balsaraf Director of Rooms
Great location and the best staff
Customer review rating 4.5/5
Steve Couples - Confirmed reviews ALL
Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rens Breur General Manager
Very bad experience
Customer review rating 0.5/5
Di Families - Confirmed reviews ALL
Bonjour Mr. W., Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive and set out to provide a superior service experience for every guest; therefore your feedback is very important to us. Mr. Du, as one of our valued and loyal members Wi-Fi is definitely complimentary for your during your stay. However, I am sorry about the Housekeeping service and being disturbed by our room attendant in any unprofessional manner. We have shared your concerns with our Executive Housekeeper and would like to assure you that we are taking the appropriate measures to address the concern and prevent future occurrence. We trust that you will give us the opportunity to serve you again in the near future. If so, please do not hesitate to connect with me directly on ma… as it would be my pleasure to personally arrange for your reservation details ensuring your next visit with us is memorable for all the right reasons. Kind Regards Mayur Balsaraf Director of Rooms
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