Mantra Circle on Cavill Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.4/5 1,069 reviews

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Description

Hotel extras

  • Choose between our two lagoon style pools and indoor heated pool.

  • Hold a private movie night for you and your guests in our 12-seater theatrette.

  • Enjoy our fully equipped gymnasium.

  • Detox in our sauna and steam room.

  • Complete your holiday itinerary with our complimentary tour booking service.

Our accommodation(s)

Hotel location

Mantra Circle on Cavill Surfers Paradise

9 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-28.00135473, 153.4268403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

3 pools

Mantra Circle on Cavill has a choice of lagoon style pools and an indoor heated pool. There's also a spa to help you unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,069 reviews

Customer review rating 0.5/5

Shirak B. Families - Confirmed reviews ALL

The worst customer service ever Turned electricity on us just because apparently we were loud and also veey bad attitude and hate speech at the reception from the assistant manager towards us.

Dear Shirak, Thank you for taking the time to share your feedback following your recent stay at Mantra Circle on Cavill. Firstly, I would like to sincerely apologise that your experience did not meet the expectations you had for what was clearly intended to be a special family occasion. We understand how important these moments are, particularly when travelling with young children and friends. After reviewing the concerns raised, including discussions with our leadership team and reviewing the circumstances surrounding your stay, I would like to acknowledge that there were a number of challenging interactions during the course of your visit. Our team worked to assist with your requests where possible, including arranging an apartment relocation to better accommodate your preferences and proximity to your travelling companions, whilst also following operational procedures and occupancy availability on the day. At Mantra Circle on Cavill, we are committed to maintaining a safe, respectful and professional environment for all guests and team members at all times. Whilst there may have been differing perspectives regarding some interactions that occurred during your stay, it is never our intention for any guest to leave feeling unheard or dissatisfied. I was also concerned to read your comments regarding the overnight power interruption and can assure you this matter has been reviewed internally as part of our follow-up process. We do appreciate your acknowledgement of our location and views, and we regret that the overall experience did not leave you with a more positive impression of the property. Thank you again for your feedback, which we will continue to use constructively with our team as part of our ongoing focus on guest experience and service delivery. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Customer review rating 4.5/5

Bradley G. Couples - Confirmed reviews ALL

We stayed for 3 nights, our second stay in a couple of months, and really enjoy it. Great location at the Caville ave. Mall and the light rail on your doorstep. Staff were always friendly and helpful and our apartment was terrific. On the 49th floor we were very surprised to get giant green parrots on our balcony and they were happy to eat from our hands.

Dear Bradley, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed our central location and the overall experience including visitors on your balcony. Bradley the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Customer review rating 5.0/5

Neville M. Couples - Confirmed reviews ALL

Great stay

Dear Neville, We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience. Neville, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Customer review rating 5.0/5

Jaspreet S. Families - Confirmed reviews ALL

love this place

Dear Jaspreet, Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience Jaspreetthe team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future. Warmest regards Damian Sillars General Manager Mantra Circle on Cavill

Customer review rating 5.0/5

Dwayne S. Couples - Confirmed reviews ALL

Perfect location for us, loved the room and the views. Will be back.

Dear Dwayne, Thank you for your loyalty with ACCOR. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Circle on Cavill

Other web-users rate our hotel

  • 673 reviews 9.4/10 Location
  • 975 reviews 7.6/10 Room
  • 456 reviews 6.8/10 Service
  • 13 reviews 4.3/10 WiFi
  • 331 reviews 5.6/10 Cleanliness
  • 84 reviews 5.6/10 Value

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