Mantra Broadbeach on the Park 3 stars

Customer review rating (ALL Rating) 4.2/5 438 reviews

Mantra Broadbeach on the Park - Image 1
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Mantra Broadbeach on the Park - Image 4
2685 Gold Coast Highway, 4218 BROADBEACH, Australia

Description

Hotel extras

  • We offer complimentary secure undercover parking to ensure you can unwind during your stay.

  • Enjoy our 25 metre heated lap pool all year long.

  • Stay consistent with our fully equipped gym.

  • Our conference room caters up to 30 people theatre-style and adjoins to a private courtyard.

  • Spend some time relaxing in the sauna, steam room or soothing spa.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

2 Bedroom

Photo out of - 2 Bedroom

Enjoy views to the city from the balcony of your 2 Bedroom Apartment. The room offers spacious accommodation with excellent features including a spa bath, fully equipped kitchen, ducted air conditioning, TV with Foxtel and modern appliances.

  • Views:

    Mountain view or Park view or River side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 82 m² / 882 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
  • 5 pers. max
  • 82 m² / 882 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Mountain view or Park view or River side
  • Most of the accommodation: Balcony
See availabilities

Each apartment is equipped with a full kitchen and lounge area, making it perfect for families and groups. The kids can watch their favourite shows on Foxtel while you unwind in the spa or sip wine on the balcony while watching the city go by.

  • Views:

    Ocean/Sea view or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 103 m² / 1108 sq ft

Bedding

Queen size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Message alert
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
See availabilities

Hotel location

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

GPS:-28.030576, 153.430942

Telephone
Fax +61 7 5561 0810
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • OOL Additional charge
  • GOLD COAST AIRPORT Additional charge

In hotel

Hotel informations

  • 37 rooms
  • 37 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Russian
  • Turkish

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Business

2 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Outdoor Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Pool

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 0.89 m / 2.95 ft
  • Pool Depth Max: 1.1 m / 3.6 ft
  • Pool Size Min: 25 m / 82.02 ft
  • Pool Size Max: 25 m / 82.02 ft

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Take advantage of our fully equipped gym and 25 metre heated lap pool then spend some time relaxing in the sauna, steam room or soothing spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  438 reviews

Customer review rating 2.0/5

Scott S. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. I am sorry to hear that your arrival experience was so disappointing, particularly with the difficulties accessing the after-hours check-in service and the confusion surrounding your accommodation and parking arrangements. The feedback will be provided to the external company that we use for the after hours calls. I am glad to hear that our onsite Manager was able to provide the two additional beds ensuring that you had the correct number of beds for your stay. However, I appreciate that the initial arrangements and communication caused unnecessary frustration. All of our apartments have different bedding configuration and on this occasion the only bedding configuration available was the 2 queen beds. We understand that this was not ideal and we understand the frustration. We did attempt to contact you by phone following your stay to discuss your concerns; Should you wish to provide further feedback, please feel welcome to contact our Reception team, who will be happy to assist. Thank you again for your feedback, and we are pleased to hear that you otherwise enjoyed the apartment and our location. Kind Regards Brad Waugh - General Manager Mantra Broadbeach on the Park

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

Thank you for your wonderful 90/100 review and for choosing Mantra Broadbeach on the Park for your stay. We are delighted to hear you enjoyed our spacious, clean accommodation and convenient location. It is lovely to know that the peaceful park surroundings and birdsong added something special to your experience. We do, however, apologise for the issue with the balcony sliding door lock. Guest safety and security are very important to us, and we appreciate you bringing this to our attention so that we can have it checked by our maintenance team. Thank you again for your recommendation and for your continued loyalty as an ALL Platinum member. We look forward to welcoming you back for another enjoyable stay. Kind regards, Brad Waugh - General Manager Mantra Broadbeach on the Park

Customer review rating 5.0/5

Julianne O. Couples - Confirmed reviews ALL

Thank you for your wonderful feedback and for choosing Mantra Broadbeach on the Park for your third or fourth stay with us. We are delighted to hear that you continue to enjoy our excellent location, secure parking and clean, comfortable accommodation. It’s especially pleasing to know that our team was able to accommodate your early check-in and have your apartment ready, along with parking for your car, before midday so you could enjoy your family function without any added stress. Your kind words are greatly appreciated and will be shared with our team. Thank you for your continued loyalty as an ALL Accor Gold member. We look forward to welcoming you back again soon! Kind Regards Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 4.0/5

Robyn W. Friends - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay, found the apartment comfortable and appreciated our convenient location. However, we sincerely apologise for the difficulties you experienced with the self-check-in process and the delay in gaining access to your apartment. We also regret that the provision of blankets, towels and face cloths was insufficient for your stay, and that the balcony door blind was not operating smoothly. We appreciate you bringing these matters to our attention, as your feedback helps us identify areas where we can improve. Thank you for your kind comments and for saying you would visit again. We look forward to welcoming you back to Mantra Broadbeach on the Park. Kind Regards Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 4.5/5

Susan B. Friends - Confirmed reviews ALL

Thank you for your wonderful review and for choosing Mantra Broadbeach on the Park for the Groundwater Festival for the third consecutive year. We’re delighted to hear that you enjoyed our excellent location, convenient parking and comfortable accommodation. It’s fantastic to know that everything met your expectations and that you consider us the best place to stay. We truly appreciate your continued support and look forward to welcoming you back for next year’s festival! Kind regards, Mantra Broadbeach on the Park Team

Thank you for taking the time to share your feedback. I am sorry to hear that your arrival experience was so disappointing, particularly with the difficulties accessing the after-hours check-in service and the confusion surrounding your accommodation and parking arrangements. The feedback will be provided to the external company that we use for the after hours calls. I am glad to hear that our onsite Manager was able to provide the two additional beds ensuring that you had the correct number of beds for your stay. However, I appreciate that the initial arrangements and communication caused unnecessary frustration. All of our apartments have different bedding configuration and on this occasion the only bedding configuration available was the 2 queen beds. We understand that this was not ideal and we understand the frustration. We did attempt to contact you by phone following your stay to discuss your concerns; Should you wish to provide further feedback, please feel welcome to contact our Reception team, who will be happy to assist. Thank you again for your feedback, and we are pleased to hear that you otherwise enjoyed the apartment and our location. Kind Regards Brad Waugh - General Manager Mantra Broadbeach on the Park

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

All was good, except unable to lock the sliding door to the balcony.

Thank you for your wonderful 90/100 review and for choosing Mantra Broadbeach on the Park for your stay. We are delighted to hear you enjoyed our spacious, clean accommodation and convenient location. It is lovely to know that the peaceful park surroundings and birdsong added something special to your experience. We do, however, apologise for the issue with the balcony sliding door lock. Guest safety and security are very important to us, and we appreciate you bringing this to our attention so that we can have it checked by our maintenance team. Thank you again for your recommendation and for your continued loyalty as an ALL Platinum member. We look forward to welcoming you back for another enjoyable stay. Kind regards, Brad Waugh - General Manager Mantra Broadbeach on the Park

Customer review rating 5.0/5

Julianne O. Couples - Confirmed reviews ALL

This is our third or fourth stay at Mantra Broadbeach on the Park . The location is excellent and the secure parking a big plus . On this occasion, I did request an early check in due to attending a family function in Broadbeach . The Mantra team excelled and enabled us to check in and park our car before midday . Very much appreciated . Our accommodation was very clean and comfortable . Thank you Mantra on the Park Broadbeach.

Thank you for your wonderful feedback and for choosing Mantra Broadbeach on the Park for your third or fourth stay with us. We are delighted to hear that you continue to enjoy our excellent location, secure parking and clean, comfortable accommodation. It’s especially pleasing to know that our team was able to accommodate your early check-in and have your apartment ready, along with parking for your car, before midday so you could enjoy your family function without any added stress. Your kind words are greatly appreciated and will be shared with our team. Thank you for your continued loyalty as an ALL Accor Gold member. We look forward to welcoming you back again soon! Kind Regards Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 4.0/5

Robyn W. Friends - Confirmed reviews ALL

Overall we enjoyed our stay. It was well located & comfortable. However there was only 1 blanket for twin beds. 1 towel each for 4 days. 1 face cloth. Blind on balcony door was broken, as in wouldn’t go up or down smoothly. We didn’t complain we just made do. Still an enjoyable stay & we would definitely visit again. :-)

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay, found the apartment comfortable and appreciated our convenient location. However, we sincerely apologise for the difficulties you experienced with the self-check-in process and the delay in gaining access to your apartment. We also regret that the provision of blankets, towels and face cloths was insufficient for your stay, and that the balcony door blind was not operating smoothly. We appreciate you bringing these matters to our attention, as your feedback helps us identify areas where we can improve. Thank you for your kind comments and for saying you would visit again. We look forward to welcoming you back to Mantra Broadbeach on the Park. Kind Regards Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 4.5/5

Susan B. Friends - Confirmed reviews ALL

Have stayed at Mantra last two years for groundwater festival. Excellent location and day to find parking. Will stay again

Thank you for your wonderful review and for choosing Mantra Broadbeach on the Park for the Groundwater Festival for the third consecutive year. We’re delighted to hear that you enjoyed our excellent location, convenient parking and comfortable accommodation. It’s fantastic to know that everything met your expectations and that you consider us the best place to stay. We truly appreciate your continued support and look forward to welcoming you back for next year’s festival! Kind regards, Mantra Broadbeach on the Park Team

Customer review rating 4.5/5

Raylene A. Friends - Confirmed reviews ALL

Our apartment was very clean and comfortable. Staff were helpful and friendly

Thank you for your wonderful feedback and for choosing Mantra Broadbeach on the Park for your stay with friends. We are pleased to hear you found your apartment clean and comfortable and that our team made you feel welcome with their helpful and friendly service. We truly appreciate your continued support as a Platinum ALL Accor member and your recommendation. We look forward to welcoming you back for another enjoyable stay. Kind regards, Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 5.0/5

Kotaro S. Solo - Confirmed reviews ALL

I stayed mantra board beach on the park first time. Receptionist was great. Location and facilities are fantastic! Highly recommend this place :)

Thank you for your wonderful review and for choosing Mantra Broadbeach on the Park We are delighted to hear that you had a relaxing experience and enjoyed our fantastic location, facilities and friendly service from our reception team. Your kind feedback is greatly appreciated, and we will be sure to share your comments with our team. Thank you for your recommendation. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, The Mantra Broadbeach on the Park Team

Customer review rating 4.0/5

Lyndon L. Families - Confirmed reviews ALL

The hotel is in a great location and all the staff were very friendly and accommodating. The room was large and beds and furnishing were comfortable. The room is starting to show its age with knocks and bruises. The room did need a deep clean, with floors, surfaces and walls being a bit gross ! The air conditioning unit seemed to have a mind of its own, hot one minute and then blasting cold the next.

Thank you for taking the time to share your feedback following your recent family stay with us. We are pleased to hear that you enjoyed our convenient location, spacious accommodation, comfortable furnishings, and the friendly and accommodating service provided by our team. However, we sincerely apologise that the cleanliness of your apartment did not meet the standards we strive to maintain. We also appreciate your feedback regarding the condition of the room and the inconsistent air conditioning. Please be assured that your comments are taken seriously, as we are always looking for opportunities to improve our facilities and the overall guest experience. Thank you again for your valuable feedback and for your loyalty as an ALL Accor Gold member. We hope to have the opportunity to welcome you and your family back to Mantra Broadbeach on the Park for a more enjoyable stay. Kind regards, The Mantra Broadbeach on the Park Team

Customer review rating 4.0/5

Cathie J. Families - Confirmed reviews ALL

The rooms were a great size for the 4 of us. the only problem was the rooms could have been a bit cleaner. the showers were mouldy and probably needed a good cleaning. Otherwise all good the stay.

Thank you for taking the time to share your feedback following your family stay at Mantra Broadbeach on the Park. We are pleased to hear that you enjoyed our convenient location and the spacious accommodation for your family. However, we sincerely apologise that the cleanliness of your apartment did not meet expectations, particularly regarding the mould in the showers and the dusting. We appreciate you bringing these concerns to our attention, as maintaining high standards of cleanliness is very important to us. Thank you for your recommendation and for your loyalty as a Gold member of ALL Accor. We hope to have the opportunity to welcome you and your family back for an improved experience in the future. Kind regards, Mantra Broadbeach on the Park Team

Customer review rating 5.0/5

Terry M. M. Couples - Confirmed reviews ALL

Set in Broadbeach restaurants ans shopping precinct. Heated pool, spa, sauna, steam room and gym with great rooms.

Thank you for your wonderful review and for choosing Mantra Broadbeach on the Park for your stay. We are delighted to hear that you enjoyed our central location, spacious accommodation and excellent facilities, including our heated pool, spa, sauna, steam room and gym. It is especially pleasing to know that our team made a positive impression. Thank you for your continued loyalty as a Platinum member of ALL Accor. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Kind regards, Laura - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 3.5/5

Sarah F. Couples - Confirmed reviews ALL

Clean room, needs renovation, free parking, room was noisy by recycling area but very handy to pool, gym & sauna. Helpful front desk. Easy access through to the streets either side.

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We’re pleased to hear that you found the room clean and appreciated our convenient location, free parking and access to the pool, gym and sauna. It’s also great to hear that our front desk team were helpful during your stay. We’re sorry, however, that noise from the recycling area impacted your experience. We understand how disruptive this would have been, particularly during the night, and your feedback will be passed on to the relevant departments for review. We also appreciate your comments regarding the apartment’s condition and Wi-Fi speed, which are valuable in helping us identify areas for improvement. Thank you again for your constructive feedback. We hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Kind regards, Jack Yuill Front Office Supervisor Mantra Broadbeach on the Park

Customer review rating 0.5/5

Chrishan M. Families - Confirmed reviews ALL

I booked 2 apartments and was disapointed with both. Unit 507: A/C was broken / not working, front door don't lock properly, kitchen and benches were infested with Ants (that got in to all food items and needed insect killer spray to control), floors were not clean or vaccumed properly, dead cockroaches found hanging on the main bedroom curtains.

Dear Guest, Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay did not meet the standard we aim to provide. The concerns you have raised regarding the apartment’s cleanliness, maintenance and overall condition are disappointing, and we understand how frustrating this would have been during a family stay. Your feedback has been noted and will be passed on to the relevant departments for review and follow-up. We sincerely apologise for the inconvenience caused and appreciate you bringing these matters to our attention. We hope to have the opportunity to provide you with a much-improved experience in the future. Kind regards, Jack Yuill Front Office Supervisor Mantra Broadbeach on the Park

Customer review rating 2.0/5

Mark C. Families - Confirmed reviews ALL

Overall the apartment was ok, but the beds only had sheets on them with no doona. There were blankets in the cupboard but they were very dirty. One had blood stains on them and had a terrible smell so it was unusable.

Dear guest, Thank you for your feedback. We’re pleased you found our location convenient, however we’re very sorry to hear about the condition of the blankets provided during your stay. This is certainly not the standard we expect. We’ll pass your feedback on to the relevant departments for immediate review and follow-up. We apologise for the experience and hope we have the opportunity to provide you with a much better stay in the future. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 5.0/5

Catherine A. B. Couples - Confirmed reviews ALL

Love this place for our Broadbeach stays close to everything and always well looked after by staff.

Dear guest, Thank you for your wonderful feedback and for continuing to choose Mantra Broadbeach on the Park for your stays. We’re delighted to hear you enjoy our central location and consistently feel well looked after by our team. It’s always A. pleasure to welcome you back, and we look forward to your next stay with us. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 4.0/5

John F. Couples - Confirmed reviews ALL

The only problem was that the lights needed to have the globes replaced or a new fitting.

Dear guest, Thank you for your feedback. We’re pleased you found the room comfortable and appreciate you bringing the lighting issue to our attention. We’ll pass this on to the relevant department for review. We hope to welcome you back to Mantra Broadbeach on the Park again soon. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 5.0/5

Sonja O. Couples - Confirmed reviews ALL

Excellent location, close to shops and resturants, walking distance to bus and tram stops and Pacific Fair. Everything you need in a Hotel!

Dear guest, Thank you for your wonderful feedback and for returning to stay with us. We’re delighted to hear you continue to enjoy our convenient location and everything the area and property have to offer. It’s always a pleasure to welcome you back, and we look forward to seeing you again on your next stay. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 4.0/5

Danny R. Couples - Confirmed reviews ALL

Tidy and clean. Apartments could do with a spruce up i.e new shower door and only one light bulb were working in the bathroom, which made it very dull and dim inside the shower. Other than that it was clean and tidy. The young man at the reception was really good at his job and courteous and polite.

Thank you for your detailed feedback. We’re pleased to hear you found the apartment tidy and clean, and that you enjoyed the convenient booking experience through the ALL App. We’re also delighted that our reception team member provided courteous and professional service. We appreciate your comments regarding the bathroom lighting and shower door, and have shared these with our team for attention. Thank you for choosing to stay with us, and we hope to welcome you back to Mantra Broadbeach on the Park again soon. Kind Regards Laura Hughes - Front Office Manager Mantra Broadbeach on the Park

Customer review rating 4.5/5

Russell F. Couples - Confirmed reviews ALL

Most cupboards were too High

Dear guest, Thank you for your feedback and for choosing to stay with us. We’re pleased to hear you enjoyed your stay and were happy with your ALL member recognition. We also appreciate your feedback regarding the height of the cupboards and understand how frustrating something like that can be. We hope to welcome you back to Mantra Broadbeach on the Park again soon. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 3.5/5

Kimberley D. Business - Confirmed reviews ALL

Appreciated the room upgrade, however my room didn’t have a hair dryer. My colleagues didn’t have an iron and another colleague had a broken iron. Tiled floors are elevated from the carpet and an accident waiting to happen.

Dear guest, Thank you for your detailed feedback. We’re pleased you appreciated the room upgrade, and we’re sorry for the issues experienced with the room amenities and flooring. We’ll pass your feedback regarding the hair dryer, irons, room readiness and flooring to the relevant departments for review. We also apologise that your room was not ready at the expected time. We appreciate you bringing these matters to our attention and hope to provide a smoother experience on your next stay. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Customer review rating 4.0/5

Sean F. Business - Confirmed reviews ALL

Jack was great at reception, polite and helpful. Room was nice but the sliding doors to bathroom were not great, bathroom privacy was poor due to this.

Dear guest, Thank you for your kind words. I’m glad I could assist during your stay and that you found the service helpful and welcoming. I also appreciate you taking the time to mention the bathroom doors and privacy. I’ll pass this feedback on to the relevant department for review. It was a pleasure having you stay with us, and I hope to welcome you back to Mantra Broadbeach on the Park again soon. Warm regards, Jack Yuill Front office Supervisor Mantra Broadbeach on the Park

Other web-users rate our hotel

  • 262 reviews 9.7/10 Location
  • 357 reviews 5.5/10 Room
  • 196 reviews 7.4/10 Service
  • 13 reviews 0/10 WiFi
  • 163 reviews 4.9/10 Comfort
  • 139 reviews 3.7/10 Cleanliness

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