Mantra Broadbeach on the Park 3 stars

Customer review rating (ALL Rating) 4.5/5 559 reviews

Mantra Broadbeach on the Park - Image 1
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2685 Gold Coast Highway, 4218 BROADBEACH, Australia

Description

Hotel extras

  • We offer complimentary secure undercover parking to ensure you can unwind during your stay.

  • Enjoy our 25 metre heated lap pool all year long.

  • Stay consistent with our fully equipped gym.

  • Our conference room caters up to 30 people theatre-style and adjoins to a private courtyard.

  • Spend some time relaxing in the sauna, steam room or soothing spa.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

GPS:-28.030576, 153.430942

Telephone
Fax +61 7 5561 0810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  559 reviews

TripAdvisor Rating  4.1/5  823 reviews

Certificate of excellence 2024

fantastic break!

Customer review rating 5.0/5

Happy Friends - Confirmed reviews ALL

Friendly helpful staff, well located

Customer review rating 5.0/5

Kiki T. Friends - Confirmed reviews ALL

Dear Kiki, Thank you for sharing such kind feedback. We are thrilled to hear that you had a positive experience with our friendly and helpful staff, especially Mira and Cory! It’s great to know that you found our facilities clean and exceptional, and that the location was convenient for you. I’ll be sure to pass along your compliments to Mira and Cory—they will be delighted to hear that they made such a positive impact on your stay. We hope to welcome you back soon for another enjoyable experience. Sincerely, Rebecca Noyes General Manager

Well located

Customer review rating 3.5/5

Tomduketis Families - Confirmed reviews ALL

Dear Tom, Thank you for taking the time to share your feedback. I’m glad to hear that you enjoyed our great location and the kitchen facilities during your stay. I’m very sorry to learn that the blackout blinds were not functioning properly and that you experienced issues with dust and mould. This is certainly not the standard we expect and I have shared your concerns with our maintenance and housekeeping teams to ensure these issues are addressed immediately. As a valued Gold loyalty member, your experience is incredibly important to us and we truly appreciate your continued support. I apologise for these inconveniences and hope we have the opportunity to provide you with a much better experience in the future. Sincerely, Rebecca Noyes General Manager

Great location to everything

Customer review rating 4.0/5

Diana W. Couples - Confirmed reviews ALL

Dear Diana, Thank you for taking the time to share your experience with us. We’re so pleased to hear that, despite the challenges posed by Cyclone Alfred, you felt safe at Mantra Broadbeach on the Park. We completely understand how unsettling such weather events can be, and we are glad that our team was able to provide a secure and comfortable environment during that time. It’s great to know that your second week was much more enjoyable. We truly appreciate your understanding and patience throughout the storm. Regarding the maintenance issues you raised, I apologise for the stiff sliding door and the loose toilet seat. These concerns have been passed on to our maintenance team to ensure they are promptly attended to. Thank you again for your feedback, and we hope to welcome you back for a future stay where you can fully enjoy the beautiful surroundings, without any interruptions from the weather! Sincerely, Rebecca Noyes General Manager

Great location - disappointing room and post-stay experience

Customer review rating 3.0/5

Ken Friends - Confirmed reviews ALL

Dear ken, Thank you for taking the time to share your feedback, and I sincerely apologise for the issues you encountered during your recent stay at Mantra Broadbeach on the Park. I completely understand your frustration regarding the unexpected change in your accommodation. It is certainly not ideal to have your group separated, and I regret that the availability of your original booking was affected. I also apologise for the additional charge that was applied without prior notice. This situation should have been communicated more clearly, and we will look into this further. A manager will be in contact with you to provide an update and address your concerns. I appreciate your feedback and would love the opportunity to welcome you back for a much-improved stay. Sincerely, Rebecca Noyes General Manager

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Other web-users rate our hotel

  • 332 reviews 9.7/10 Location
  • 429 reviews 6.8/10 Room
  • 256 reviews 8.5/10 Service
  • 20 reviews 2.9/10 WiFi
  • 142 reviews 4.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.