Mantra Broadbeach on the Park 3 stars

Customer review rating (ALL Rating) 4.3/5 442 reviews

Mantra Broadbeach on the Park - Image 1
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2685 Gold Coast Highway, 4218 BROADBEACH, Australia

Description

Hotel extras

  • We offer complimentary secure undercover parking to ensure you can unwind during your stay.

  • Enjoy our 25 metre heated lap pool all year long.

  • Stay consistent with our fully equipped gym.

  • Our conference room caters up to 30 people theatre-style and adjoins to a private courtyard.

  • Spend some time relaxing in the sauna, steam room or soothing spa.

Our accommodation(s)

Hotel location

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

GPS:-28.030576, 153.430942

Telephone
Fax +61 7 5561 0810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  442 reviews

Customer review rating 4.5/5

Susan M. C. Solo - Confirmed reviews ALL

Great

Dear Susan, Thank you for the great review! We are so glad to hear that you enjoyed your stay with us and that the team was able to assist you on finding a lower floor. We hope to see you again very soon. Sincerely, Laura Hughes Acting Front Office Manager Mantra Broadbeach on the Park

Customer review rating 5.0/5

Shelley S. Couples - Confirmed reviews ALL

Location was superb, close to everything including transport. Affordability and Value for money excellent Ease on arrival,

Dear Shelley, Thank you for your fantastic feedback and perfect score! We’re delighted to hear you enjoyed our superb location, great value for money, and smooth arrival experience. It’s wonderful to know your stay met your expectations. We truly appreciate your support and hope to welcome you back again soon. Kind Regards Laura Hughes Acting Front Office Manager

Customer review rating 4.0/5

Annie K. Families - Confirmed reviews ALL

Unit was tidy and location was great. Walking distance to everywhere in broadbeach

Dear Annie, Thank you for your feedback and for highlighting our great location and tidy unit—we’re glad you enjoyed your stay overall. We’re sorry to hear about the issues you experienced with the ALL app, particularly the currency change and pricing confusion. We understand how frustrating this must have been and will pass your feedback on to the relevant team. We also apologise for the difficulties on arrival with the incorrect after-hours key box code. This is not the experience we aim to provide, and we will review these processes to improve. Thank you again for your comments and for your loyalty as an ALL Accor member. We hope to welcome you back for a smoother stay in the future. Kind Regards Laura Hughes Acting Front Office Manager

Customer review rating 1.0/5

Matthew B. Families - Confirmed reviews ALL

Didn't enjoy our stay. Changed rooms for a better experience but was still bad.

Dear Matthew, Thank you for your feedback. We’re very sorry to hear that your stay did not meet expectations, particularly regarding noise, sleep quality, and the condition of the apartment. While we’re glad we could assist with a room change, we regret that this did not improve your experience. Your comments regarding the need for updates have been noted and will be shared with our team for review. As individually owned apartments your feedback will be passed along to the owner for review We sincerely apologise for the disappointment caused and appreciate you bringing this to our attention. As a valued gold member we do apologize that your stay was disappointing. We hope that we have the chance to give you a better experience if you do choose to stay with us again. Kind Regards Laura Hughes Acting Front Office Manager

Customer review rating 3.5/5

Anne-marie H. Families - Confirmed reviews ALL

we were happy - it was tricky to work out car parking- we couldn’t find the bins and not sure where the free in room mineral water was? unless this was a cheeky way to say the taps have water in them

Hi Anne-Marie Thank you for your feedback and for highlighting our convenient location—we’re glad to hear you were happy overall. We’re sorry to hear that some aspects of your stay weren’t as clear as they could have been. We understand that parking and locating facilities like bins can be a bit tricky on first arrival, and we’ll look at how we can improve our communication to make this easier for future guests. Regarding the in-room mineral water, The rooms do not come with mineral water. Our members do receive a welcome amenity and if this was missed we do sincerely apologize. If you let us know during your stay that you have not received one, we are always more than happy to get this organised. we’re always reviewing guest feedback and will take your comments on board. Thank you again for staying with us, and we hope to welcome you back for an even smoother experience next time. Kind Regards Laura Hughes Acting Front Manager

Other web-users rate our hotel

  • 277 reviews 9.7/10 Location
  • 367 reviews 5.7/10 Room
  • 215 reviews 7.2/10 Service
  • 13 reviews 1.5/10 WiFi
  • 143 reviews 3.7/10 Cleanliness
  • 30 reviews 6.1/10 Pool
  • 5 reviews 0/10 Breakfast

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