Mantra Broadbeach on the Park 3 stars

Customer review rating (ALL Rating) 4.5/5 558 reviews

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2685 Gold Coast Highway, 4218 BROADBEACH, Australia

Description

Hotel extras

  • We offer complimentary secure undercover parking to ensure you can unwind during your stay.

  • Enjoy our 25 metre heated lap pool all year long.

  • Stay consistent with our fully equipped gym.

  • Our conference room caters up to 30 people theatre-style and adjoins to a private courtyard.

  • Spend some time relaxing in the sauna, steam room or soothing spa.

Our accommodation(s)

Hotel location

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

GPS:-28.030576, 153.430942

Telephone
Fax +61 7 5561 0810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  558 reviews

TripAdvisor Rating  4.0/5  822 reviews

Certificate of excellence 2024

Excellent

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff Great location Clean Spacious

Awesome location…

Customer review rating 4.5/5

Sally-jayne R. Couples - Confirmed reviews ALL

We always enjoy staying at the mantra Broadbeach, staff are always welcoming, the convenience of all shops, tram etc. We haven’t used other facilities eg pool, gym etc. The only drawback is that the air conditioning was not comfortable even at a lower temperature.

Dear Sally - Jayne, Thank you for taking the time to share your feedback and for your continued loyalty to Mantra Broadbeach. We’re delighted to hear that you enjoy our location and that our team’s warm welcome made your stay even more enjoyable. We’re sorry to hear about the air conditioning not providing the comfort you needed, especially during such muggy and unseasonably hot weather. Please know that your feedback has been shared with our maintenance team to ensure we address this promptly and improve the experience for all our guests. We hope to have the pleasure of welcoming you back soon, and perhaps next time, you’ll have the chance to explore our other facilities like the pool and gym. Sincerely, Rebecca Noyes General Manager

Did not live up to standard

Customer review rating 2.0/5

Pauline H. Friends - Confirmed reviews ALL

Previous stay was great but this time it fell short. The hotel is in a great area and the staff member on duty ( I didn’t get his name) was helpful but we had no in room water, the complimentary drinks took a day to arrive, the air conditioning kept cutting out through the night so the room was very stuffy and hot and made it hard to sleep.

Great location

Customer review rating 4.5/5

Di W. Couples - Confirmed reviews ALL

Very friendly staff, always happy to help you.

Dear Diana, We very much appreciate your comments regarding your stay at Mantra Broadbeach on the Park. Thank you for your feedback and for highlighting our excellent location and the friendliness of our team. It’s wonderful to hear that Corey and Mira made a positive impact during your stay—I will be sure to pass along your kind words to them. I also appreciate your comments regarding the cleanliness of the unit and balcony. This does not meet the high standard we strive to maintain, and I will be addressing this with the team to ensure improvements are made. We value your input and look forward to welcoming you back for an even more enjoyable experience in the future. Sincerely, Rebecca Noyes General Manager

Ok

Customer review rating 3.5/5

Stephen G. Couples - Confirmed reviews ALL

We where there two weeks no new sheets or towels

Dear Stephen, We very much appreciate your comments regarding your stay at the Mantra Broadbeach on the Park. Thank you for your feedback and for bringing this matter to my attention. I sincerely apologise that your mid-stay service was not provided during your two-week stay. This is not the standard we uphold, and I completely understand how disappointing this must have been. I will personally follow up with the team to investigate why this occurred and ensure our processes are strictly followed in the future. Your experience matters greatly to us and I deeply regret that we fell short on this occasion. Thank you for your understanding and I hope we have the opportunity to welcome you back and deliver the exceptional service you deserve. Sincerely, Rebecca Noyes General Manager

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Other web-users rate our hotel

  • 326 reviews 9.6/10 Location
  • 430 reviews 7.1/10 Room
  • 246 reviews 8.5/10 Service
  • 22 reviews 2/10 WiFi
  • 136 reviews 5.5/10 Cleanliness
  • 33 reviews 8.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.