Mantra Wings Surfers Paradise 4 stars

Customer review rating 4.1/5 215 reviews

+ 12 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Located between Surfers Paradise and Broadbeach

  • Waking distance to the beach

  • Contemporary and Spacious self contained apartments

  • Heated Lagoon Swimming Pool and Children's wading pool

  • Gym, Spa, Sauna, Steam Room, Tennis Court and Kids Playground

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your roomPaying
  • Private indoor parking
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor tennis court
Catering
  • Breakfast
Business services
  • Copy/print service available
Information message

Hotel location

Mantra Wings Surfers Paradise

18 Fern Street
4217
surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55275077

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 25km / 15.53 miles - Shuttle paying

GPS :-28.0135, 153.430186

Our accommodations

Positioned ideally between the centre of Surfers Paradise and the stylish suburb of Broadbeach, Mantra Wings offers spacious 1, 2 and 3 Bedroom Apartments featuring modern furnishings and décor. All apartments include spacious living areas equipped with cable TV, CD player, stereo, fully-equipped kitchens, laundry facilities and private balcony. Deluxe apartments also offer spa baths and panoramic views.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 69 / 743 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 115 / 1238 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Apartment

  • Max. number of persons: 7
  • Area: From 115 / 1238 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
Mantra Wings Surfers Paradise

100% genuine reviews from our guests

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ALL Rating 4.1/5

215 reviews

Great location

Customer review rating 4.1/5

Mr &. M. S. Families - 02/04/2020 Confirmed reviews ALL

Great views very comfortable Enjoyable stay Great central location between surfers and broadbeach

Good location

Customer review rating 4.1/5

Kelly Friends - 31/03/2020 Confirmed reviews ALL

We were not given the room setup we had requested initially and then the water didn't work in one of the bathrooms so we were then moved to a bigger room as this is what was available. The housekeeper and receptionist were very apologetic and helpful.

Dear Kelly Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Wamrest regards, Teigan McDonald General Manager
Customer review rating 4.1/5

Luke Families - 26/03/2020 Confirmed reviews ALL

Nice apartment with good view close to everything

Dear Luke Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warmest regards, Teigan McDonald General Manager

Attention to detail required

Customer review rating 4.1/5

Sean Business - 25/03/2020 Confirmed reviews ALL

The staff are friendly and helpful. Apartments are older and maintenance needs to be looked into. Attention to detail such as making sure rooms have been made up after last guests have left, lights in main living area are working and dishwashers are clear of dirty dishes are attended to and are easy fixes.

Dear MAN SHUN W., Thank you for taking the time to tell us about your experience at the Mantra Wings Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teigan McDonald General Manager

Great location

Customer review rating 4.1/5

Leonie Couples - 21/03/2020 Confirmed reviews ALL

Very quiet apparent. Friendly staff.

Dear LEONIE /TONY M., We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teigan McDonald General Manager

Good location, requires a thorough clean

Customer review rating 4.1/5

Teighan R. Families - 12/03/2020 Confirmed reviews ALL

At first glance the place seemed tidy and clean. My little ones coughed the entire time due to the state of the air conditioning. There was mould and extreme dust build up. When checking out I mentioned this and just so happens the receptionist was organising for a clean of the air conditioners. Each time the air conditioner came on, the sound was loud and you couldn’t hear the tv without turning it up really loud. There was mould in the guest bathroom (shower) the dishwasher was absolutely revolting and the smell was horrific. We went and bought a product to help clean and resolve the odour. When my little ones lost their toys under the lounge, the state was disgusting with the build up of dust and who knows what else was disturbing as well as old toys from previous guests. We didn’t mention this at the time of our stay as my 2 year old has autism and we have severe meltdowns with new people and people coming into his space. So it wasn’t worth having these problems fixed at the expense of our sons health. The location was great, and the staff were very friendly and welcoming.

Dear Teighan R., Thank you for taking the time to tell us about your experience at the Mantra Wings Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is true, the air condiioning unit was just due for a service where we had booked this accordingly. I understand your situtaion and am sincerely sorry that you felt we could not resolve in order for you to have a more comforatble stay. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teigan McDonald General Manager

Spacious room

Customer review rating 4.1/5

Jan Families - 10/03/2020 Confirmed reviews ALL

We had a 3 bedroom which was very spacious, a little dated . The shower door in the main en-suite was broken and the fridge was not working. The staff were helpful and friendly and the facilities were great. A pleasant stay

Dear Jan We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Teigan McDonald Generla Manager

Poor views and lack of privacy

Customer review rating 4.1/5

Michelle Couples - 09/03/2020 Confirmed reviews ALL

We regularly visit the Mantra hotels on the Gold Coast. This was our first visit to Mantra Wings. The room was comfortable but there was a bad smell throughout. Our room was located on top of the roof of the restaurant below and our neighbours windows were in full view of our balcony. We had asked for a room with a view but we had views of a main road and a roof.

Dear Michelle & Jamie M., Thank you for taking the time to tell us about your experience at the Mantra Wings Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teigan McDonald General Manager

Good amenities

Customer review rating 4.1/5

Linzi Families - 09/03/2020 Confirmed reviews ALL

Had a lovely experience . Well kept and neat . My only criticisms was the $200 that was taken as a holding deposit . Which left me tight on a budget for the rest of my trip completely unescesary

Great location, with a helpful, friendly team.

Customer review rating 4.1/5

Robb Couples - 03/03/2020 Confirmed reviews ALL

My partner and I were married in the new Black Angus restaurant downstairs. We did this for my sister, who is battling cancer and has been told she only has two or three weeks left, so we booked a room for her and her partner so they could arrive the day before (from the Sunshine Coast) and stay there after the wedding. My husband and I managed to get tickets to the Queen with Adam Lambert concert at Metricon Stadium that night, so we decided to stay at Wings too. Teigan was most helpful and a delight to deal with. Upon arrival to our room that evening, there was a lovely bunch of flowers and card congratulating us, and some bubbly in the fridge for us. An unexpected but greatly appreciated gesture. We slept well that night, it was a huge day for us.

Dear Robb and Tim, Thank you for your 5 Star Review! . We really appreciate your kind comment, it was sincerely a pleasure to look after your sister and ensure there was a nice bottle of french chamagne to toast after such a monumental occasion. We know the significance of your special day and are honoured to have played a small part. We appreciate your business and look forward to your return. Many happy wishes to you all! Wamrest regards, Teigan and Team

Quieter location, great stay

Customer review rating 4.1/5

Kylee Couples - 29/02/2020 Confirmed reviews ALL

The apartment was very clean and well maintained. We had everything we needed for a peaceful, relaxing g stay. Both check in and check out was completed efficiently and the staff were lovely.

Dear Kylee Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Teigan McDonald

Great accommodation

Customer review rating 4.1/5

James Couples - 26/02/2020 Confirmed reviews ALL

Lovely, clean accommodation, was awesome to have complimentary parking. Staff were wonderful

Dear JAMES M., We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teigan McDonald

Lived the location, close to everything including light rail

Customer review rating 4.1/5

Mareese T. Families - 25/02/2020 Confirmed reviews ALL

I love all the activities pool, gym, tennis court etc. the children and teenagers loved it as well. Beds were extremely comfortable and cosy.

Dear Mareese t., We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teigan McDonald General Manager
Customer review rating 4.1/5

Margie Families - 24/02/2020 Confirmed reviews ALL

Well appointed unit in a handy location

Dear Margie Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Teigan McDonald General Manager

Well located

Customer review rating 4.1/5

Camille Solo - 17/02/2020 Confirmed reviews ALL

I could not work out the cable tv and received little help from staff. The gym needs music and ceiling fans in the bedroom would make a big difference for the better.

Dear Camille M., Thank you for taking the time to tell us about your experience at the Mantra Wings Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teigan McDonald General Manager

Great Stay

Customer review rating 4.1/5

Kristine Families - 16/02/2020 Confirmed reviews ALL

We stayed in a 2 bedroom 2 bathroom and really enjoyed our stay.

Dear Kristine Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Teigan McDonald General Manager

Best stay ever

Customer review rating 4.1/5

Navleen K. Families - 11/02/2020 Confirmed reviews ALL

It was our favourite holiday apartment ever untill now. We totally loved it. Best location, best customer service. Best facilities. We got more than what we expected. Will definitely go back.

Dear Navleen K. Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Teigan McDonald General Manager

Well located

Customer review rating 4.1/5

Joey Families - 10/02/2020 Confirmed reviews ALL

The amenities are good and we have a good stay.

Unhygienic bedding, slippery bathroom floor

Customer review rating 4.1/5

Mya M. Solo - 04/02/2020 Confirmed reviews ALL

The blanked on top of the bed was not clean and when I requested that it Elbe changed I was told the linen was in a change over and it would be changed when I returned, but it was not changed and I then had to sleep without a blanket on the bed for the rest of my stay. The bathroom floor was clearly cleaned with too much chemical and the floor was slippery when walking in. This caused me to slip when I got out of the shower injuring my back.

Average Stay, good location.

Customer review rating 4.1/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

I was very disappointed to be put on Level 2 with no view after specifically requesting a high room in my booking. I know not all requests can be granted but i booked early. I feel like my Accor status wasnt recognised by reception and i think i was punished for booking with my accor points.

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