Mantra Wings Surfers Paradise 4 stars

Customer review rating 4.1/5 242 reviews

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+ 11 Services

Hotel extras

  • Located between Surfers Paradise and Broadbeach

  • Waking distance to the beach

  • Contemporary and Spacious self contained apartments

  • Heated Lagoon Swimming Pool and Children's wading pool

  • Gym, Spa, Sauna, Steam Room, Tennis Court and Kids Playground

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your roomPaying
  • Private indoor parking
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor tennis court
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mantra Wings Surfers Paradise

18 Fern Street
4217 surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55275077

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 25km / 15.53 miles - Shuttle paying

GPS :-28.0135, 153.430186

Our accommodation(s)

Positioned ideally between the centre of Surfers Paradise and the stylish suburb of Broadbeach, Mantra Wings offers spacious 1 and 2 Bedroom Apartments featuring modern furnishings and décor. All apartments include spacious living areas equipped with cable TV, CD player, stereo, fully-equipped kitchens, laundry facilities and private balcony. Deluxe apartments also offer spa baths and panoramic views.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 69 / 743 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 115 / 1238 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
Mantra Wings Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

242 reviews

Customer review rating 3.5/5

Crestita Families - 21/03/2021 Confirmed reviews ALL

Nice view but a not a very good that we expected with a noise area

Dear Crestita, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya
Customer review rating 3.5/5

Lorice Families - 19/03/2021 Confirmed reviews ALL

Welcome pack didn't say our room number on the envelope.

Dear Lorice, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologise there was no room number on your welcome pack but i am sure it was sorted promptly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

"Forgot to divert the phones"

Customer review rating 1.0/5

Jim Friends - 06/03/2021 Confirmed reviews ALL

I booked a bucks weekend through Wicked Bucks for 20 people from 26-28 February 2021 (18 months of planning due to covid postponement). Their third parties that we went through were Mantra and We Accommodate/Q Stay. We arrived at 1800 on Friday to Mantra Wings after a four hour bus trip from Brisbane to find no one at the reception desk. I called the number provided which was behind the desk and it did not divert. I was stuck with a group of twenty people, ten without a room (10 people were booked with We Accommodate/Q-Stay) in a 3br sub penthouse where we based ourselves for the night. A small group went of their own accord back to We Accommodate/Q-Stay after being forced to find other accommodation (much to my embarrassment). Neither Mantra or Wicked Bucks could be contacted. I went to reception the next morning to sort the situation. The fellow behind the desk seemed surprised that no one had contacted me when we hadn't arrived by the time they closed (We had made it very clear with Wicked Bucks that we would be arriving at 6pm). Our keys were in the lock box but nobody contacted me with a code. I didn't even know they were in the lock box. We picked up the Sub-penthouse keys from We Accommodate/Q-Stay without any issue. The next morning I get a text from Q-Stay saying (as it appears in text): “Hi Jim, Hope you are well! Please contact the office on 13… asap to avoid eviction! Thank you, Jess” I called straight away and she told me we had too many people staying in the room, that we had twenty people staying but had only paid for 10 (even though 5-6 had found alternate accommodation). I don’t know how they would have known if we had any extras, but I’m assuming now we were mixed up with the other group I’m about to mention. We were also accused of having 10 police arrive to our apartment to deal with rowdy behaviour. This was completely untrue and was actually related to a different group who were unknown to us. WE HAD ZERO INVOLVEMENT WITH ANY POLICE. On Saturday, around 1pm on our way to the afternoon cruise we booked I then had call from Wicked Bucks calling me accusing me and my group of the same thing. I then receive a number of different calls either doubling down on the accusations, or just trying to clarify what happened or to let me know that there must have been “some wires crossed” as one of them said. As we were sitting having lunch before our afternoon cruise on Saturday I had two phone calls. In these calls was told by a male staff member at Wicked Bucks in no uncertain terms that those people who sought the alternate accommodation with We Accommodate/Q-Stay had to get their bags out of that room now because it was not part of the booking. I said that won’t be happening now because we were about to jump on a cruise and the best we could do was get back at 7pm and sort it out (I’m assuming this happened. I told those guys what needed to be done). I recall saying to that staff member that it is not my issue, and that he should talk to the accommodation. He said it was my issue and I basically said nothing will be happening before 7pm and I don’t want to be called about it again. Overall it was an absolute debacle which still hasn't been resolved. I have just spoken to Gabby from Wicked Bucks on the phone who was very apologetic and is seeking a refund from Mantra. She also stated that she has spoken to Mantra and that they made a mistake and “Forgot to divert their phones” on Friday. On a personal level if it’s of any importance, it completely ruined the weekend. It was full of unnecessary stress, issue after issue after issue, untrue allegations and was just a complete dogfight the whole way through.

Dear Jim, Thank you for taking the time to tell us about your experience at the Mantra Wings Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will call you tomorrow & discuss this in detail with you. But please accept my apology & I will be in touch soon. Sincerely, Aditya

Good location and comfortable accommodation.

Customer review rating 4.5/5

Adrian Friends - 02/03/2021 Confirmed reviews ALL

Resort facilities were great. Room was a little basic with small bedrooms and bathrooms. One of the toilets didn't flush and ac dripped water behind TV. But I would definitely stay at that location again.

Dear Adrian, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apoligize for those two maintenance issues you experienced during your stay, both have now been fixed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Briggs

Good location, friendly staff

Customer review rating 4.0/5

Billy Families - 05/02/2021 Confirmed reviews ALL

Really enjoyed my stay at mantra wings

Dear Bilal, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

The lovely lady at reception that checked us in was incredibly helpful! She ran us through everything in a timely manner and just put us in a lovely mood with her bubbly personality!!

Customer review rating 5.0/5

Ashlee Friends - 02/02/2021 Confirmed reviews ALL

We came for a little staycation for 5 nights, we will definitely be back! The pool and bbq area are fantastic, along with all the staff we encountered, all friendly and willing to help!!

Dear Ashlee, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great

Customer review rating 5.0/5

Lorraine Families - 28/01/2021 Confirmed reviews ALL

Modern apartment very clean and spacious Great views of river and ocean

Dear Lorraine, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

NIce apartment with views

Customer review rating 4.0/5

Dave M. Friends - 18/01/2021 Confirmed reviews ALL

Good - Only thing I need to get used to is Mantra not having daily room cleans

Dear David, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take your feedback on board for daily cleaning of the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Great location

Customer review rating 5.0/5

Kelly Friends - 13/12/2020 Confirmed reviews ALL

Not in the busy area of Surfers Paradise which is exactly what we liked, beautiful views from the balcony. Amenities were amazing

Dear Kelly, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Close to everything

Customer review rating 4.5/5

Dave Families - 12/12/2020 Confirmed reviews ALL

Very good staff was friendly nice room

Dear David, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Well located, good stay,ensuite spa bath

Customer review rating 4.5/5

Jeanettw Families - 15/11/2020 Confirmed reviews ALL

Room size is bigger than other apartments. Ensuite Spa bath Good location Friendly staffs Free car park & free wifi

Dear Henry, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya
Customer review rating 4.0/5

Chris Friends - 13/11/2020 Confirmed reviews ALL

Good location, clean and well equipped units at a reasonable price.

Dear Chris, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Well located gods stay beautiful view

Customer review rating 3.5/5

Anonymous Families - 01/11/2020 Confirmed reviews ALL

Very nice welcoming people, super helpful and amazing time

Dear Jayekium, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Stay Interupted by Air BNB Guests

Customer review rating 3.5/5

Brett Couples - 12/10/2020 Confirmed reviews ALL

The apartment was spacious & suited our needs. It is approx. 15 minutes walk to the heart of Surfers. The pool & spa area was well presented. Unfortunately there was an Air BNB apartment above which had a party all hours of the morning on out last day.

Dear Brett, We very much appreciate your comments regarding your stay at the Mantra Wings Surfers Paradise. Please accept my sincere apologies about the noisy room above you. I will advise our security team to do more regular patrols on levels. Once again thank you & we hope to welcome you again. Sincerely, Aditya

Not what we expected

Customer review rating 2.0/5

Ellehcim Families - 15/09/2020 Confirmed reviews ALL

Front counter staff were delightful and helpful but that’s about all the positives we have. Spa heater broken, lift out of order, Foxtel not working, tired room, unpleasant neighbours. We always choose Mantra but this one fell well short but with a high price tag. We were pleased it was only a one night stay.

Customer review rating 4.0/5

Casey Families - 09/08/2020 Confirmed reviews ALL

Our stay was good, however we still don’t have our $200 deposit back and I’ve tried making contact and no one has got back to me.

Dear Casey, We very much appreciate your comments regarding your stay at Mantra Wings. I am advised your bond has been released, i apologise for the delay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

Luxurious stay away from home

Customer review rating 5.0/5

Suzanne C. Couples - 03/08/2020 Confirmed reviews ALL

Service.from.front desk was excellent, staff especially Jo went out of her way to make us feel welcome...always had a smile on her face and couldn't do enough to make us feel welcome

Dear Suzanne, We very much appreciate your comments regarding your stay at Mantra Wings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aditya

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