Mantra Wings Surfers Paradise 4 stars

At first glance the place seemed tidy and clean. My little ones coughed the entire time due to the state of the air conditioning. There was mould and extreme dust build up. When checking out I mentioned this and just so happens the receptionist was organising for a clean of the air conditioners. Each time the air conditioner came on, the sound was loud and you couldn’t hear the tv without turning it up really loud. There was mould in the guest bathroom (shower) the dishwasher was absolutely revolting and the smell was horrific. We went and bought a product to help clean and resolve the odour. When my little ones lost their toys under the lounge, the state was disgusting with the build up of dust and who knows what else was disturbing as well as old toys from previous guests. We didn’t mention this at the time of our stay as my 2 year old has autism and we have severe meltdowns with new people and people coming into his space. So it wasn’t worth having these problems fixed at the expense of our sons health. The location was great, and the staff were very friendly and welcoming.

We had a 3 bedroom which was very spacious, a little dated . The shower door in the main en-suite was broken and the fridge was not working. The staff were helpful and friendly and the facilities were great. A pleasant stay

We regularly visit the Mantra hotels on the Gold Coast. This was our first visit to Mantra Wings. The room was comfortable but there was a bad smell throughout. Our room was located on top of the roof of the restaurant below and our neighbours windows were in full view of our balcony. We had asked for a room with a view but we had views of a main road and a roof.

Had a lovely experience . Well kept and neat . My only criticisms was the $200 that was taken as a holding deposit . Which left me tight on a budget for the rest of my trip completely unescesary

My partner and I were married in the new Black Angus restaurant downstairs. We did this for my sister, who is battling cancer and has been told she only has two or three weeks left, so we booked a room for her and her partner so they could arrive the day before (from the Sunshine Coast) and stay there after the wedding. My husband and I managed to get tickets to the Queen with Adam Lambert concert at Metricon Stadium that night, so we decided to stay at Wings too. Teigan was most helpful and a delight to deal with. Upon arrival to our room that evening, there was a lovely bunch of flowers and card congratulating us, and some bubbly in the fridge for us. An unexpected but greatly appreciated gesture. We slept well that night, it was a huge day for us.

The apartment was very clean and well maintained. We had everything we needed for a peaceful, relaxing g stay. Both check in and check out was completed efficiently and the staff were lovely.

Lovely, clean accommodation, was awesome to have complimentary parking. Staff were wonderful

I love all the activities pool, gym, tennis court etc. the children and teenagers loved it as well. Beds were extremely comfortable and cosy.

Well appointed unit in a handy location

I could not work out the cable tv and received little help from staff. The gym needs music and ceiling fans in the bedroom would make a big difference for the better.

We stayed in a 2 bedroom 2 bathroom and really enjoyed our stay.

It was our favourite holiday apartment ever untill now. We totally loved it. Best location, best customer service. Best facilities. We got more than what we expected. Will definitely go back.

The amenities are good and we have a good stay.

The blanked on top of the bed was not clean and when I requested that it Elbe changed I was told the linen was in a change over and it would be changed when I returned, but it was not changed and I then had to sleep without a blanket on the bed for the rest of my stay. The bathroom floor was clearly cleaned with too much chemical and the floor was slippery when walking in. This caused me to slip when I got out of the shower injuring my back.

I was very disappointed to be put on Level 2 with no view after specifically requesting a high room in my booking. I know not all requests can be granted but i booked early. I feel like my Accor status wasnt recognised by reception and i think i was punished for booking with my accor points.