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BreakFree Acapulco Surfers Paradise 3.5 stars

Customer review rating 4.5/5 264 reviews

ALLSAFE approved hotel

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BreakFree Acapulco Surfers Paradise
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+ 12 Services

Hotel extras

  • Ocean views from all balconies

  • Spacious units

  • Directly across the road from the beach

  • 10 minute walk to Surfers Paradise mall

  • Directly across the road from BMD Northcliffe Surf Club.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your roomPaying
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • GOLD COAST AIRPORTPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Business services
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Acapulco Surfers Paradise

2 Thornton Street
4217 surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55922712

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 29km / 18 miles - Shuttle paying

GPS :-28.010547, 153.431485

Our accommodation(s)

Packed with great resort features, BreakFree Acapulco has a mix of self-contained, spacious and comfortable accommodation in a convenient Surfers Paradise location. Choose from 1 or 2 Bedroom Apartments, available in standard, deluxe or premium. All our apartments offer a fully equipped kitchen, living area with FOXTEL TV, laundry facilities and a large private balcony where you can relax and unwind.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 69 m² / 743 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Ocean

  • Max. number of persons: 3
  • Area: From 79 m² / 850 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 130 m² / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Deluxe Apartment

  • Max. number of persons: 5
  • Area: From 159 m² / 1711 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Premium Ocean Apartment

  • Max. number of persons: 5
  • Area: From 159 m² / 1711 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Acapulco Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

264 reviews

Great place to stay.

Customer review rating 5.0/5

Liz B. Families - 02/04/2021 Confirmed reviews ALL

We had 7 enjoyable days staying at the Acapulco in Surfers Paradise. The unit we had was great, it was clean, it had everything you wanted, The accommodation had great facilities. The pools, spas and bbq areas were excellent, very clean. The staff were very helpful. It was a great place to stay, hopefully we will go again.

Dear Elizabeth B., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. I'm so pleased everything went so smoothly for you during your stay. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Well located

Customer review rating 4.5/5

Garry S. Couples - 25/03/2021 Confirmed reviews ALL

Huge apartment in great location and amazing views

Dear Dianne & Garry , We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise and choosing to stay with us again. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Great viewswe

Customer review rating 5.0/5

Wayne M. Families - 20/03/2021 Confirmed reviews ALL

Great views,great pools,close to beach and .restaurants ,

Dear Wayne, Thank you for your 5 Star Review! We are glad that you enjoyed your stay, the great views and our convenient location at BreakFree Acapulco. I'll be sure to pass your feedback onto the team and we look forward to welcoming you again when time permits. Kind regards Sarah Richmond General Manager BreakFree Acapulco

Good serviced apartment in Surfers Paradise

Customer review rating 4.0/5

Stephen Couples - 19/03/2021 Confirmed reviews ALL

A good apartment in an excellent location. We have stayed there many times over the last 15 years. Some maintenance is required. Taps mostly all leaked. Cupboard doors were mostly all faulty.

Dear Stephen S., Thank you for taking the time to tell us about your experience at BreakFree Acapulco, Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems raised and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Sarah R General Manager BreakFree Acapuclo

Good location

Customer review rating 4.0/5

Deborah Families - 15/03/2021 Confirmed reviews ALL

Good location for tram and beach. Easy to get around. We found it very difficult to get a car park. Had to park on street. Our room was a bit tired. Pools were nice and clean. Friendly staff.

Dear Deborah , Thank you for choosing to stay with and for your feedback. I'm pleased you made the most of our location and facilities. I will be sure to take your comments on board as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back in the future. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Great location, amenities and hotel f. excellent

Customer review rating 4.5/5

Acapulco B. G. L. &. F. Families - 08/03/2021 Confirmed reviews ALL

The rooms were well appointed, clean and comfortable. Location handy to beach, surf club, shops. Close to tram station, parking free on weekends but hard to secure one.

Dear Tania, We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. I'm pleased you made the most of our location near the beach and enjoyed the f.. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Easy access to the light rail and surfers paradise

Customer review rating 4.0/5

Elizabeth M. Couples - 06/03/2021 Confirmed reviews ALL

Hotel was clean and very friendly staff quiet area.

Dear Liz & Joe M., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. We are delighted to read that you had a great stay and enjoyed your visit at our hotel; making the most of the Northcliffe tram station at the end of the road. It was pleasure being able to help with your booking enquiry. Thank you for your kind feedback about the team, we hope to see you both again soon for another wonderful holiday. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Probably the best location on the coast. We have been staying here for 21 years and never been disappointed

Customer review rating 4.5/5

Greg J. Couples - 05/03/2021 Confirmed reviews ALL

I you are looking for a 5 star tower this is not it. But for the small things it may fall short of it is well made up by the location cleanliness with great staff led by Sarah. 10 minute walk from Caville Avenue and 150 meters from the beach just doesn't get any better. The Northcliffe surf club right in front is the best venue on the coast

Dear Mr Gregory J., We very much appreciate you choosing to stay with us whenever the opportunity arises and taking the time to share your feedback about you recent time here at BreakFree Acapulco, Surfers Paradise. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am pleased that you enjoyed our location too. Apologies that your loyalty benefits were not provided to you on this occasion, I will look into this further to ensure this doesn't happen again as we value your loyalty to us and Accor. Thank you again for your kind feedback, and we hope to see you again soon for another wonderful holiday. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Great position

Customer review rating 3.5/5

Anonymous Families - 01/03/2021 Confirmed reviews ALL

Great

Dear Andrew, Thank you for taking the time to share your feedback regarding your stay with us here at BreakFree Acapulco. I'm glad you enjoyed your stay and our convenient location. We hope to welcome you back one day. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Relaxing holiday

Customer review rating 4.5/5

Jasmine H. Solo - 28/02/2021 Confirmed reviews ALL

I've stayed here a number of times. Always have a relaxing break. Walking distance to surfers. It would be nice to have air con in main bedroom and a TV.

Dear Jasmine, We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. It is always a pleasure to receive positive feedback and to know our guests have had a positive stay. I will be sure to share your comments with our team, especially Paul ("the handyman") as we all strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Acapulco is prefecture located across the road from the beach

Customer review rating 5.0/5

Jillian S. Couples - 19/02/2021 Confirmed reviews ALL

Sarah the manager went out of her way to make sure we were happy with the unit and we really appreciated it. Thank you

Dear Jillian, Thank you for your 5 Star Review! We are glad that you enjoyed your stay , our convenient location and our customer service. It was an absolute pleasure to personally assist as required to ensure you had a positive and memorable stay. We appreciate your business and look forward to your return. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Well located

Customer review rating 5.0/5

Gorav S. Families - 09/02/2021 Confirmed reviews ALL

Very good place to stay in gold cost

Dear Gorav S., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

GREAT HOLIDAY

Customer review rating 5.0/5

Robert K. Couples - 07/02/2021 Confirmed reviews ALL

We loved the beautifully renovated apartment on the 22nd floor with flow through breeze and great views of the beach and ocean.

Dear Robert k., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great holiday with us. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Great location and facilities

Customer review rating 4.5/5

Scott L. Families - 28/01/2021 Confirmed reviews ALL

A great spot for a family holiday

Dear Scott L., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and the special mention. We hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Spacious room with awesome view in a great location.

Customer review rating 4.5/5

Aaron Families - 24/01/2021 Confirmed reviews ALL

Friendly helpful staff on arrival, which set the mood for a relaxing week, wasn’t over populated with rowdy guests and aloud a pleasant time among the amenities...

Dear Aaron C., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. We are delighted to read that you had a relaxing week and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It is disappointing that the security team rushed you out of the pool earlier than 9pm. My apologies. Thank you for letting me know as I've emailed them today to ensure this does not occur again. We hope to see you again soon for another wonderful holiday with us. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Well located and good stay

Customer review rating 4.0/5

Anonymous Families - 20/01/2021 Confirmed reviews ALL

Sarah, the property manager was excellent. The apartment itself was decent but would have been nice if it was maintained little more better.

Dear Shabbir P., We very much appreciate your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. It is always a pleasure to receive constructive feedback as we strive to continuously improve the quality of our services and product. I'm pleased I was able to help as best as I could under the circumstances. Please know I have my team investigating those taps today. Thank you again for sharing your experience, and we hope to welcome you and your family back again in the future. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Perfect Location

Customer review rating 4.5/5

Stephen C. Families - 12/01/2021 Confirmed reviews ALL

Our family has just completed 11 nights over Chritmas /New Year and have just booked again for next year. Acapulco ticks all of the boxes - two pools, two spas, two tennis courts and a sauna. The Northcliffe SLSC acts as a second kitchen and one of the best beaches in the world is about 50m away. A short walk to Surfers Paradise, but faraway enough from the hustle and bustle.

Dear Stephen C., Thank you for choosing to stay with us and for your comments regarding your stay at BreakFree Acapulco, Surfers Paradise. It is always a pleasure to receive positive feedback and I'm pleased you and your family were able to make the most of our facilities here onsite. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Brilliant holiday

Customer review rating 5.0/5

Sam Couples - 10/01/2021 Confirmed reviews ALL

We stayed at Acapulco for one week and had a wonderful time. A huge shout out to Sarah and Steve and the rest of the staff. They always go above and beyond and made our stay extra special. The complex itself is extremely well located and the facilities are excellent. We will be returning for sure and would highly recommend a stay at Acapulco!

Dear Salvatore B., I'm delighted to read that you had an excellent stay and enjoyed your visit with us at BreakFree Acapulco. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another positive and memorable stay. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Great location. Friendly, helpful staff. Comfortable stay.Have been stay

Customer review rating 5.0/5

Caroline.m. Families - 08/01/2021 Confirmed reviews ALL

Have been staying here for the Christmas and New Years break for a few years now. The staff are extremely friendly and helpful. The location is great and close to everything. Walking distance to Cavil Ave. The rooms are spacious and comfortable and the views from the balcony, of the beach on one side and the river on the other, are amazing! Would highly recommend anyone to stay!!

Dear Caroline, We very much appreciate your comments regarding your stay at BreakFree Acapulco,Surfers Paradise. It is always a pleasure to receive positive feedback and have guests return time and time again. I will be sure to share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

Sensational Management

Customer review rating 5.0/5

S R. Families - 04/01/2021 Confirmed reviews ALL

We had a fabulous stay at Acapulco. Great location opposite the surf club and flags. Older but clean apartments.

Dear Sarah, Thank you for your 5 Star Review! I'm so glad that you and your family enjoyed your stay here at BreakFree Acapulco and our great location. I will continue to work with the Owners to further improve and update as required. We appreciate your business and look forward to your return. Kind regards, Sarah Richmond General Manager BreakFree Acapulco

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