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BreakFree Acapulco Surfers Paradise 3.5 stars

Customer review rating 4.5/5 190 reviews

BreakFree Acapulco Surfers Paradise
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Hotel extras

  • Ocean views from all balconies

  • Spacious units

  • Directly across the road from the beach

  • 10 minute walk to Surfers Paradise mall

  • Directly across the road from BMD Northcliffe Surf Club.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your roomPaying
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • GOLD COAST AIRPORTPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court
Business services
  • Copy/print service available
Information message

Hotel location

BreakFree Acapulco Surfers Paradise

2 Thornton Street
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55922712

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 29km / 18 miles - Shuttle paying

GPS :-28.010547, 153.431485

Our accommodations

Packed with great resort features, BreakFree Acapulco has a mix of self-contained, spacious and comfortable accommodation in a convenient Surfers Paradise location. Choose from 1 or 2 Bedroom Apartments, available in standard, deluxe or premium. All our apartments offer a fully equipped kitchen, living area with FOXTEL TV, laundry facilities and a large private balcony where you can relax and unwind.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 69 m² / 743 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Ocean

  • Max. number of persons: 3
  • Area: From 79 m² / 850 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 130 m² / 1399 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Deluxe Apartment

  • Max. number of persons: 5
  • Area: From 159 m² / 1711 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Premium Ocean Apartment

  • Max. number of persons: 5
  • Area: From 159 m² / 1711 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Acapulco Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

190 reviews

Awesome views

Customer review rating 4.5/5

Bob Couples - 18/06/2020 Confirmed reviews ALL

Great location, easy access, clean and spacious apartment, friendly and welcoming staff.

Dear Bob and Iris, Thank you for choosing to stay with us and taking the time share your feedback. We are glad that you enjoyed your stay and our convenient location. I will be sure to pass your comments onto the team. We hope to welcome you back again in the near future. Kind regards, Sarah R General Manager BreakFree Acapulco

Excellent room and the best view I've ever experienced at the Gold Coast (I've had about 30 plus trips).

Customer review rating 4.5/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

The service was excellent, the property was spacious and we really appreciated the two bathrooms. I can't fault anything whatsoever - just can't wait to go back there again. Thank you so much.

Dear Karen, Thank you for your 5 Star Review! I am so pleased you both had a wonderful stay. It makes me so proud of our small team here to see you find our service excellent, our accommodation enjoyable and our breathtaking views! Be sure to request similar room upon your next visit to Acapulco, we will do our very best to meet your request. We do hope to see you again in the future and wish you all the very best for the year ahead. Courtney & Team BreakFree Acapulco

Great location

Customer review rating 4.5/5

Brian C. Families - 23/03/2020 Confirmed reviews ALL

Enjoyed our stay, facilities good and could walk to everything we needed. Rooms could do with an upgrade

Dear Brian, I am so pleased to see you enjoyed your recent stay with us here at BreakFree Acapulco. I agree, we have great facilities here onsite but also in easy walking distance to the heart of Surfers Paradise. Thank you for taking the time to review your stay and we do hope to see you again on future travels to the Gold Coast. I invite you to look into our Deluxe apartment category for future stays, a beautiful range of units here at Acapulco. Thank you Brian, Courtney & Team

very relaxing

Customer review rating 4.5/5

Happy Couples - 20/03/2020 Confirmed reviews ALL

The room had a great view of the beach, very spacious, the indoor and outdoor pools were excellent. I would appreciate it, if the spa went longer than 4 minutes I was consistently getting out to press the button again. very annoying.

Dear Narelle, Thank you for your time in reviewing your stay here at BreakFree Acapulco. I am so pleased you were able to relax and make use of our indoor and outdoor pools and spas. We do have wonderful views of the Northcliffe patrolled beach I agree with you. Our apartment baosts these views form atleast the balconies, and often throughout the apartment. We do hope to see you again on your next travels to the Gold Coast Narelle. Take care until then. Courtney & Team

Loved the location, view and so close to main surfers

Customer review rating 4.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Had a great time, apartment was great, friendly and helpful staff..... the only thing that was a little hard was no air con in apartment as at times was hot.

Dear Karen, Thank you for taking the time to review your recent stay with us. I am so pleased to read your comments, and appreciate you acknowledging our helpful and friendly staff. We really do strive to provide 5 star customer service here so thank you again for that recognition. We hope that you will choose BreakFree Acapulco again in the future and suggest our Deluxe & Premium room category to you to guarantee air conditioning in the living areas during summer months. Take care Karen, Courtney & Team

Large apartment

Customer review rating 4.5/5

Marian D. Couples - 18/03/2020 Confirmed reviews ALL

Fantastic customer service.

Dear Marian, Thank you for your 5 Star Review! I am so proud you found Team Acapulco to boast fantastic customer service, thank you for acknowledging this. You are right, our apartments are spacious including our full size balconies. We do hope you'll choose BreakFree Acapulco again on future travels to the Gold Coast. Take care until then, Courtney & Team

Superb location

Customer review rating 4.5/5

Tim Couples - 10/03/2020 Confirmed reviews ALL

Lovely friendly staff and nice big apartment with great views,a little dated and due for a re fit,no air con was disapointing especially at night in bedroom

Dear Tim, Thank you for your time reviewing recent stay here at BreakFree Acapulco. I am so pleased to see our staff were their usual friendly selves and will be sure to let them know your appreciation. You will have seen from booking description that only our 2 Bedroom Deluxe and 2 Bedroom Premium units guarantee air conditioning, our 1 Bedroom units do not have a/c. We would be delighted to have you return to us and invite you to look into our Deluxe range upon your next booking. You are welcome to reach out to us for further details on these room types if we can be of assistance. Great news is - All unit categories are a spacious apartment with full size balcony as you have experienced. Thank you again for your feedback Tim, we do hope to see you again at Acapulco. Best regards, Courtney & Team

Spacious apartment, great location, friendly service

Customer review rating 4.5/5

Pamela Couples - 09/03/2020 Confirmed reviews ALL

Unfortunately we were only at Acapulco for 3 nights - I wish it had been so much longer! We stayed in a spotlessly clean and spacious 2 bedroom apartment with lovely open beach, Surfers, main river and hinterland views. From the genuinely warm welcome to our departure, our experience was perfect. Thank you Courtney and staff for our great experience. We hope to return soon.

Dear Pamela, Thank you for your time leaving such a wonderful review of your recent stay with us. I am so pleased to see you appreciated our spacious 2 Bedroom Deluxe apartments, I too just love the views and layout from this range of units (A units). Thank you for highlighting our friendly team of staff here at property. I am thrilled our staff were a highlight of the stay for you. We look forward to welcoming you back to Acapulco on your next Gold Coast travels. Thank you Pamela, Courtney & Team

Good stay great location !

Customer review rating 4.5/5

Nettie T. Couples - 03/03/2020 Confirmed reviews ALL

Steve was so friendly and helpful.

Dear Annette, Thank you for your wonderful review. We are so pleased you enjoyed your time at Acapulco recently. Thank you very much for highlighting our wonderful team of staff, I will be sure to let Steve know you appreciated his service. We wish you all the best for your recovery Annette and look forward to perhaps seeing you again on your next Gold Coast travels. Best regards, Courtney & Team BreakFree Acapulco

great stay

Customer review rating 4.5/5

Anne D. Couples - 02/03/2020 Confirmed reviews ALL

quiet -very restful

Dear Anne, Thank you for your 5 Star Review! I am so pleased to read you had a restful week recently in our One Bedroom Ocean apartment. We thank you for choosing us and look forward to seeing you again on your next travels to the Gold Coast. Best regards, Courtney & Team BreakFree Acapulco

Well located and nice unit and view

Customer review rating 4.5/5

Michael G. Couples - 02/03/2020 Confirmed reviews ALL

Thank you Courtney this was more like what we had anticipated the first time thank you for the 2 free nights really appreciated a friendly chat too thanks Michael and Carolyn.

Dear Michael & Caroline, Thank you for your recent review. I am so pleased to hear we have paired you with the right room category now and look forward to welcoming you back to our 2 Bedroom Deluxe units any time. Thank you for joining the Accor loyalty program, we will be sure to assist you with the wifi connection on your next stay. All the very best, until next time, Courtney & Team BreakFree Acapulco

another great stay once again

Customer review rating 4.5/5

Kevin Couples - 28/02/2020 Confirmed reviews ALL

great view great location with beach just across the road

Well located

Customer review rating 4.5/5

Michael Couples - 27/02/2020 Confirmed reviews ALL

Great position, great staff, lovely clean unit, great view, could not ask for anything more, will be back.

Dear Michael, Thank you for your 5 Star Review! It pleases me to see our staff mentioned in your feedback, we really do strive for 5 star service and it is always so rewarding to see this noticed by our valued guests. We look forward to welcoming you back to enjoy more of our great position, fantastic views and genuine service. All the best Michael, Courtney & Team BreakFree Acapulco

The room and location was fantastic, we had a great time with family.

Customer review rating 4.5/5

Paula M. Families - 26/02/2020 Confirmed reviews ALL

The room was very spacious and had an amazing view. We were close to restaurants, beach and other places we wanted to go. It was a relaxing and enjoyable time.

Dear Paula, Thank you for such a wonderful review of your recent stay with us. I am so pleased to see you appreciated our spacious apartments and wonderful ocean views. And you are absolutely right, we are in an ideal quiet Surfers Paradise location yet so close to the heart of town. I am pleased you enjoyed the nearby BMD Northcliffe Surf Club, eateries and patrolled beach. I do hope we have the opportunity of hosting you again on your next travels to the Gold Coast. Thank you Paula, Courtney & Team BreakFree Acapulco

Great place, great location, needs aircond

Customer review rating 4.5/5

Michael F. Families - 25/02/2020 Confirmed reviews ALL

Acapulco is a great place to stay for families. The facilities and location are perfect We stayed in unit 28, which has no air conditioning, with a couple of fans only. This might have been the standard 15-20 years ago, but it veritably isn’t now Also, paying for wifi is fast becoming obsolete, you should be looking at free wifi as the standard today

Dear Mike & Tracey, Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations. We do have a number of One and Two bedroom units without air conditioning and ensure our advertising is very clear on this so our guests can best select the apartment category to suit their requirements and travel needs. We have had quite a humid summer, this late wet season is causing us some grief so I do apologise you were not comfortable with fans only on this occasion. We look forward to better accommodating you in the future. Sincerely, Courtney Management

Great location

Customer review rating 4.5/5

Grahamslambert@ H. Families - 25/02/2020 Confirmed reviews ALL

Great rooms offering all you need, location perfect, close to shops, transport, beach

Dear Graham, Thank you for your 5 Star Review! I am so pleased to see such glowing ratings from your recent stay with us. You are absolutely correct, we are in a fantastic location directly opposite Northcliffe patrolled beach and just a short walk into the heart of Surfers Paradise. I am pleased to see our accommodation provided everything you need and was well equipped for your stay. I do hope we have the opportunity to host you again on your next Gold Coast travels. Until next time, all the very best. Courtney & Team BreakFree Acapulco

Enjoyed all the facilities supplied, beach across the road and cavill av a short walk down the road.

Customer review rating 4.5/5

Frank Couples - 25/02/2020 Confirmed reviews ALL

We really enjoyed our stay , staff were friendly and helpful, facilities were clean and tidy, loved the heated pool and spa. Enjoyed great meals at the surf club across the road. Easy walk to cavill av. Room was clean and tidy and the bed was comfortable. Looking forward to staying again.

Dear James & Jean, It was an absolute pleasure having you stay with us recently. I am pleased to see you enjoyed your experience thoroughly. Thank you so much for highlighting our staff efforts in keeping our property in clean, tidy, fantastic working order. You are right, we are very lucky to be located within short walk to the heart of Surfers Paradise and in fact direclty opposite BMD Northcliffe Surf Club which you enjoyed. We too are looking forward to your next stay with us, and thank you very much for your support. Until next time, all the very best. Courtney & Team BreakFree Acapulco

Great place

Customer review rating 4.5/5

Jasmine H. Solo - 25/02/2020 Confirmed reviews ALL

Courtney the receptionist is amazing. I had to change rooms after 1st night as air con was out of gas. The room I moved to was much better than the 1st. Clean, updated and the kitchen was well stocked utensil wise. Air con worked beautifully. Had a relaxing 5 night stay. Loved the indoor and out door pools and spa

Dear Jasmine, Thank you for your wonderful review. I am so pleased you enjoyed your stay and appreciate your understanding on the unforeseen air conditioning re-gasing. I am delighted to see you enjoyed our indoor and outdoor pools and spas and had an overall relaxing stay with us. You are a very well seasoned traveller and it was our absolute pleasure to host you and we thank you for choosing us. Until next time Jasmine, all the best. Courtney & Team BreakFree Acapulco

Great location opposite the Northcliffe Surf Club

Customer review rating 4.5/5

Vicki J. Couples - 17/02/2020 Confirmed reviews ALL

Great location, very friendly and helpful staff. Common areas well maintained. Great facilities and would love to come back. Just needs an air conditioner in the bedroom during very hot months.

Dear Vicki, Thank you for taking the time to review your recent stay at BreakFree Acapulco. I am so pleased to see you enjoyed our friendly team of staff who really do strive to provide 5 star customer service. I trust you made contact with Reception during your stay for wifi access as a valued Accor loyalty member. We look forward to your return and sharing our wonderful location with you once again on your next Gold Coast travels. Best regards, Courtney & Team

Not that good

Customer review rating 4.5/5

Filia Families - 15/02/2020 Confirmed reviews ALL

There wasn't Aircon in the bedrooms, so it wasn't pleasant when sleeping. In our QLD climate, it is a must to have Air Conditioning. The lounge area was a good size, however, the TV was too small for that size room. The children's bedroom had a broken clothes rack. Also, the children's bathroom had no curtains for the window.

Dear Filia L., Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Our building by-laws permit only one air conditioning unit per apartment so these have all been located in the living area for guest comfort. I trust the bedroom ceiling fans supplied some comfort for your evenings rest. I have let my team know of the clothes rack in second bedroom, we will have this recitfied and thank you for bringing it to my attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Courtney, Management
Our most recent 20 reviews

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