ibis budget Jakarta Airport 2 stars

Customer review rating (ALL Rating) 3.9/5 65 reviews

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Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor, 15125 TANGERANG, Indonesia

Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Shuttle Service every 120 minutes

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

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Hotel location

ibis budget Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor
15125 TANGERANG
Indonesia

GPS:-6.115806, 106.682612

Telephone
Fax +62 21 29237637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  65 reviews

TripAdvisor Rating  4.0/5  735 reviews

Certificate of excellence 2023

Review

TripAdvisor rating 5.0/5

Vacation713787 TripAdvisor review

Looking good while staying in these Ibis Budget Hotel Jakarta Airport. The staff Ms Despa Houskeeping is helpful and they have a shuttle bus to airport. Gratis lagi. Beside of these hotel has a 24 hrs food stall which is good taste. But some missing is tissue paper. Ok. Btw everything is good

Very disappointing service ever

TripAdvisor rating 1.0/5

Buditama TripAdvisor review

1. I checked in on the early morning of 15/11 because I had a flight to catch on the morning of 15/11. 2. I requested a wake-up call at 5 AM, but I was only contacted at 5:15 AM. 3. I took a shower before 5:15 AM and realized afterward that there were no bath towels. 4. I tried calling the staff multiple times using the number listed on the faceplate, but no one answered. 5. When the staff contacted me at 5:15 AM, I requested a bath towel. I had to wait a long time, and eventually used my clean clothes to dry myself. 6. The bath towel arrived 5 minutes later, around 5:45 AM, by which time I was already dressed, so I asked the staff to take the towel back. 7. I complained about the above issues to the receptionist and asked if management could contact me so I could provide feedback to the hotel, as the staff did not ask for any feedback. However, until I wrote this review, no one had contacted me, so I decided to write this review. 8. On 22/11/24 at 10:30 PM, I realized I had lost my ear pods, which were likely left in the room. I contacted the hotel to check if my ear pods were left behind. The staff responded well and contacted me back via WhatsApp. However, they did not asked detail which colour of the ear pods, the brand, etc. 9. On 23/11/24 at 9:15 AM, I contacted the hotel again to ask for an update on my ear pods. The chat was received by Ayu, but I had to repeat my request. Is the procedure at this hotel so poor that the staff does not have a logbook for communication or cannot see previous chats to connect my previous communication with the current one? Even my last question in the chat was not answered by the staff named Ayu. I hope this hotel can improve its service, as it carries the name of Ibis and the Accor Group. Thank you.

Goood excellent

TripAdvisor rating 5.0/5

Angka W TripAdvisor review

Nice n comfortable, shuttle jamnya almost every hour, breakfast nya lumayan lengkap, area nya enak dekat dgn bandara, pelayan staff nya bagus mas andrian good job keep it up yaah... Recomend untuk overstay for family n personal pokoknya nice

Satisfied

TripAdvisor rating 5.0/5

Arya D C TripAdvisor review

Ibis Budget Hotel Jakarta Airport is a great choice for those needing a convenient stay close to Soekarno-Hatta International Airport. The location is ideal for travelers with early flights or those looking for a quick stopover, as the hotel is just a short drive from the airport. This accessibility is one of its strongest points, helping guests avoid the stress of long commutes in Jakarta's traffic. The rooms, though simple, are clean and comfortable. They are designed to provide everything you need for a good night's sleep, with a minimalist layout that makes good use of space. The beds are cozy, and the room facilities are basic but sufficient, offering air conditioning, a flat-screen TV, and a clean bathroom. If you're a traveler who prioritizes practicality and comfort over luxury, you'll find this hotel meets your needs. One of the highlights of the hotel is the staff, particularly Mr. Andrian, who is known for his excellent service and positive attitude. He goes out of his way to ensure guests have a pleasant experience, making check-in and other interactions smooth and welcoming. It’s little touches like these that make a stay more enjoyable, especially when you’re traveling through a busy airport hub. The breakfast at Ibis Budget is decent for the level of the hotel. It’s simple and straightforward, with enough options to start your day, although don’t expect a lavish spread. Given the budget-friendly nature of the hotel, the breakfast offering fits well with what’s expected at this price point. Overall, Ibis Budget Hotel Jakarta Airport delivers on its promise of convenience, cleanliness, and basic comfort. It's an ideal place for a short stay or transit, offering good value for money. The friendly and helpful staff, along with its close proximity to the airport, make it a reliable choice for travelers on the go.

The smell of dust, things could have been better

TripAdvisor rating 4.0/5

Y D TripAdvisor review

The room smelt a bit dusty, be careful if you have allergies, but you get what you pay for. The breakfast was decent and the bed was comfortable, the staff are very nice. If the room didn'thave that smell, It would have been a better experience.

Dear, 581yd We greatly appreciate your comments regarding your stay at the ibis budget jakarta airport hotel, It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager

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Other web-users rate our hotel

  • 462 reviews 9.1/10 Location
  • 672 reviews 5.1/10 Room
  • 625 reviews 8.2/10 Service
  • 16 reviews 6.5/10 WiFi
  • 357 reviews 5.3/10 Cleanliness
  • 181 reviews 6.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.