ibis budget Jakarta Airport 2 stars

Customer review rating (ALL Rating) 3.7/5 66 reviews

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Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Shuttle Service every 120 minutes

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

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Hotel location

ibis budget Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor
15125 TANGERANG
Indonesia

GPS:-6.115806, 106.682612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  66 reviews

TripAdvisor Rating  4.0/5  605 reviews

Certificate of excellence 2023

Location is good but the staff need to be trained

Customer review rating 2.0/5

Mohammed Families - Confirmed reviews ALL

Location is good room is good for 2 adult and kid. The biggest disappointment is that airport shuttle is not that good and they will charge you a lot for taxi. Also, they would not allow for uber/grap. Staff is very unfriendly

Dear MOHAMMED S., Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. in regards of our staff and shuttle services, I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

Great Location! Free Shuttle Service!

TripAdvisor rating 3.0/5

nadiak97 Couples - TripAdvisor review

-Room is old and quite outdated -Air Con worked well -Location was close to the airport but noisy -Shuttle service was good but needs clearer pick up directions (lucky driver had our WhatsApp number) -Breakfast did the job, nothing fancy -can’t complain for the price paid

Dear Nadiak97, We very much appreciate regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive a feedback. Our hotel has been operated 9 years and we keep maintain for the rooms and has been finished for refurbish in all of our room inventory. We appreciate your comments and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Ulil Azmi - General Manager

Transit Hotel

TripAdvisor rating 4.0/5

Nouis T Families - TripAdvisor review

I choose this hotel for transit before I fly to middle east. room is not big enough, small shower room separate with toilet. Upon check in we so hungry would like to lunch but no available the waiter at restaurant and we decide to eat in the room. bit late food delivery to us, food is ok. the room bit tired, AC and hot water are well operated. hope in the future room can be update or do some refreshments. in addition, overall is ok , nice for transit.

Hotel with the helpfull staffs

TripAdvisor rating 5.0/5

Citra M TripAdvisor review

I would like to appreciate all the services from the staffs during my stay on last February. They (the staffs) giving me so much comfort. The hotel itself is clean and neat, the food is great and the price is affordable. I will definitely comeback once I need the accomodation, when in Jakarta. This hotel is recommended to you.

Well Located for short stay waiting for delayed flight

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Clean and well priced

Dear MARC F., We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi - General Manager

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Other web-users rate our hotel

  • 515 reviews 8.9/10 Location
  • 855 reviews 5.9/10 Room
  • 808 reviews 9/10 Service
  • 15 reviews 4.8/10 WiFi
  • 496 reviews 6.2/10 Cleanliness
  • 187 reviews 6.8/10 Breakfast

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