Mercure Jakarta Pantai Indah Kapuk 4 stars

Customer review rating (ALL Rating) 4.5/5 982 reviews

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Mercure Jakarta Pantai Indah Kapuk - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Description

Hotel extras

  • 15-min drive from and to Soekarno-Hatta International Airport of Jakarta

  • Direct connection to PIK Avenue Mall

  • Easy access to mangrove conservation park, international golf courses

  • Famous food streets, fresh market and night seafood within walking distance

  • Restaurant with amazing views of the Jakarta Bay and downtown

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

Telephone
Fax +62 21 22571999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NSNTR

NSNTR features a modern international Bistro & Bar with an Indonesian cuisine, locally inspired dishes. Located on the 8th floor, it offers a breathtaking views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  982 reviews

TripAdvisor Rating  4.9/5  2,888 reviews

Exceptionnel

TripAdvisor rating 5.0/5

Antoine B TripAdvisor review

Experienced good

TripAdvisor rating 5.0/5

Paradise07891140705 TripAdvisor review

Dear Our Valued Guest, Thank you for the five-star rating on Mercure Jakarta Pantai Indah Kapuk. Looking forward to your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk

Customer review rating 4.0/5

Burt L. Business - Confirmed reviews ALL

Dear Burt L., Thank you very much for taking the time to share your recent experience with us. We truly appreciate your continued loyalty and are honored to be considered your second home during your visits to Jakarta. We’re delighted to hear your kind words about our staff – your recognition of their responsiveness and hospitality means a lot to us. However, we’re sincerely sorry to learn that some aspects of your stay fell short of expectations this time. Please accept our apologies for the issues you experienced with the breakfast buffet, room temperature, and hot water. Your feedback is very valuable, and we have shared your comments with the relevant departments to ensure these matters are addressed promptly and improved upon. We are committed to providing a consistently comfortable and high-quality experience, and we deeply regret that we missed the mark during your recent visit. Your insights help us grow, and we hope to have the opportunity to better serve you in the near future. Looking forward to welcoming you back again soon. Best Regards, Ricky Halim FroNT Office Manager

Customer review rating 5.0/5

Woro W. Families - Confirmed reviews ALL

Dear Woro W., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are truly pleased to know that your overall experience at our property was satisfactory and that you found our services, staff, and accommodations to meet your expectations. We are also delighted that our location, with its convenient access to public facilities, added value to your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Customer review rating 3.5/5

Albert V. L. Families - Confirmed reviews ALL

Dear Albert V. L., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We're pleased to hear you found our location convenient, especially being connected to the mall and just a short drive from the airport—perfect for a transit stop. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

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Other web-users rate our hotel

  • 547 reviews 9.6/10 Location
  • 759 reviews 7.1/10 Room
  • 868 reviews 9.2/10 Service
  • 13 reviews 4.3/10 WiFi
  • 355 reviews 7.9/10 Cleanliness
  • 317 reviews 8.9/10 Food
  • 239 reviews 8/10 Amenities
  • 225 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.