Mercure Jakarta Pantai Indah Kapuk 4 stars

Name: Mercure Jakarta Pantai Indah Kapuk - Hotel in PIK - ALL
Address: Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, JAKARTA, 14470, ID
Telephone: +622122571000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,234 reviews

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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

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Mercure Jakarta Pantai Indah Kapuk

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Pantai Indah Kapuk is a midscale hotel located conveniently at Pantai Indah Kapuk, the most popular area in North Jakarta. With direct connection to PIK Avenue Mall, it offers 240 comfortable rooms and suites designed for modern business a nd leisure travellers. Facilities include an All Day Dining restaurant, 5 meeting rooms, outdoor swimming pool, spa and fitness centre. It is a short drive away from Soekarno Hatta International Airport and the business hubs in North Jakarta.

Discover comfort and convenience at Mercure Jakarta Pantai Indah Kapuk, located in the vibrant PIK area. Enjoy stylish rooms, bar on level 9, pool, fitness centre, and direct access to PIK Avenue Mall. Ideal for business and leisure travellers with easy access to the airport, golf course, and Pantai Maju. Book now for an unforgettable stay in North Jakarta.

Jakarta is the capital of Indonesia, located in the island of Java. It is influenced by a historic mix of Javanese, Malay, Chinese, Arab, Indian and European cultures.

Stay, shop, meet, dine and feel welcome at the new icon of North Jakarta. The team and I look forward to welcoming you to a unique Pantai Indah Kapuk experience.

Sean HALPIN, Hotel Management

Hotel extras

15-min drive from and to Soekarno-Hatta International Airport of Jakarta
Direct connection to PIK Avenue Mall
Easy access to mangrove conservation park, international golf courses
Famous food streets, fresh market and night seafood within walking distance
Restaurant with amazing views of the Jakarta Bay and downtown

Our accommodation(s)

Room

Superior Room with 1 King Size Bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Privilege Room with 1 King Size Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Privilege Room with 2 Single Beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View or Ocean/Sea view
Most of the accommodation: Corner Room

See availabilities

Suite

Suite with 1 King Size Bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View or Golf view
Most of the accommodation: Corner Room

See availabilities

Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

+62 21 22571000

+62 21 22571999

RAWA BUAYA STATION

Railway station

Access: 21 km / 13.05 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

FLIX CINEMA

Cinema district

Access: 100 m / 0.06 mi 5 min walk

CELEBRITY FITNESS

Sports centre

Access: 100 m / 0.06 mi 2 min walk

ANGKE MANGROVE

Tourist attraction

Access: 900 m / 0.56 mi 11 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

DAMAI INDAH GOLF

Golf course

Access: 1.2 km / 0.75 mi 16 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

PANTJORAN PIK

Tourist attraction

Access: 2.3 km / 1.4 mi 30 min walk / 6 min drive

Shuttle

Additional charge

Shuttle on call

LAND'S END PIK 2

Tourist attraction

Access: 3.7 km / 2.3 mi 45 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

BATAVIA PIK

Tourist attraction

Access: 3.9 km / 2.4 mi 45 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

SEDAYU INDO GOLF

Golf course

Access: 3.9 km / 2.4 mi 45 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

JAKARTA AQUARIUM

Aquarium

Access: 14.7 km / 9.13 mi 1 hrs walk / 29 min drive

Shuttle

Additional charge

Shuttle on call

PIK AVENUE MALL

Shopping centre/mall

Access: 100 m / 0.06 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

NSNTR

NSNTR features a modern international Bistro & Bar with an Indonesian cuisine, locally inspired dishes. Located on the 8th floor, it offers a breathtaking views.

M COFFEE

M coffee serves freshly brewed coffee, iced or hot drinks, and light pastries—perfect for guests on the go. Located in the lobby of Mercure Jakarta Pantai Indah Kapuk, with indoor and outdoor seating for a relaxed dine-in experience.

NSNTR BAR

NSNTR bar, which has access to the pool, is the perfect place to unwind over Indonesian themed cocktails and snacks.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 82 m² / 882.64 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 48

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,234 reviews

Francesco F. Friends - 7/8/2026 Confirmed reviews ALL

Dear Francesco F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Aryo G. Families - 7/7/2026 Confirmed reviews ALL

The hotel looks new, everything was clean, tidy, and in good order. The location is convenience, attached to the shopping mall, near to the sea areas, and nearby exit/entrance tol gates. However, despite 4-stars rating: - the size of the room is quite packed for family, perhaps next time I should book the Suite room, but it is not affordable for me :-D - the gym facilities was just okay, perhaps can expand the space and add more machines or barble bars and others. - The elevators were noisy when it goes up/down. Not sure what sound was that, but I assumed it was from the machine and steel rope. Overall, good..

Dear Aryo G., Thank you for taking the time to share your detailed review following your stay at Mercure Jakarta Pantai Indah Kapuk. We are delighted to know that you enjoyed our clean and well-maintained hotel, as well as our strategic location with direct access to PIK Avenue Mall, close proximity to the waterfront area, and easy access to the toll road. It is wonderful to hear that these aspects contributed to a comfortable stay. We also sincerely appreciate your constructive feedback. We understand that the room size may have felt compact for a family, and we're sorry it did not fully meet your expectations. We hope to have the opportunity to recommend a room category that best suits your needs on your next visit. Thank you as well for sharing your thoughts on our fitness center. Your suggestions regarding additional space and equipment are valuable and will be shared with our management team as we continuously look for ways to enhance our guest experience. We also apologize for the noise you experienced from the elevators. We understand how this could affect your comfort, and we have shared your comments with our Engineering team for further inspection to ensure everything is operating as it should. Thank you once again for your kind words and helpful feedback. We truly appreciate your support and look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk for an even more enjoyable stay. Sincerely, Ricky HALIM Front Office Manager

Van L. Business - 7/6/2026 Confirmed reviews ALL

Dear Mr. Van L., Thank you very much for taking the time to share your valuable feedback following your stay at Mercure Jakarta Pantai Indah Kapuk. We are truly sorry to learn that the cleanliness of the restroom and bedroom did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. Your constructive feedback is greatly appreciated, as it helps us identify areas where we can improve and provide a better experience for all our guests. We are pleased to know that you enjoyed our convenient location near the airport and shopping mall, and that our Reception and Restaurant teams made a positive impression with their warm and friendly service. We will be sure to share your kind compliments with them. If you would be willing to share more details about your experience, particularly regarding the bedroom and restroom cleanliness, we would sincerely appreciate it. Your additional insights will help us investigate the matter thoroughly and take the necessary corrective actions with our housekeeping team. Thank you once again for helping us improve. We genuinely value your feedback and hope to have the opportunity to welcome you back to Mercure Jakarta Pantai Indah Kapuk for a much better experience.. Sincerely, Ricky HALIM Front Office Manager

Boon M. K. T. Couples - 7/5/2026 Confirmed reviews ALL

Dear Boon M. K. T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Kappi J. O. Business - 7/4/2026 Confirmed reviews ALL

Dear Kappi J. O., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Web-users rating

Other web-users rate our hotel

607 reviews 9.5/10 Location
874 reviews 7.3/10 Room
1,064 reviews 9.3/10 Service
15 reviews 6/10 WiFi
427 reviews 7.8/10 Cleanliness
388 reviews 9/10 Food
296 reviews 8.2/10 Amenities
263 reviews 8.3/10 Breakfast

86 reviews 9.4/10 Location
135 reviews 6/10 Room
133 reviews 9.4/10 Service
63 reviews 7.5/10 Cleanliness
37 reviews 8.2/10 Breakfast
32 reviews 8.9/10 Food
12 reviews 6.3/10 Value

66 reviews 9.6/10 Location
103 reviews 7.6/10 Room
95 reviews 9.6/10 Service
47 reviews 7.6/10 Cleanliness
33 reviews 8.2/10 Breakfast
27 reviews 8.9/10 Food
17 reviews 8.9/10 Vibe
7 reviews 6.6/10 Value

63 reviews 9.6/10 Location
81 reviews 6.6/10 Room
67 reviews 9.5/10 Service
32 reviews 7.6/10 Cleanliness
24 reviews 8.4/10 Food
20 reviews 8.5/10 Vibe
16 reviews 8.3/10 Breakfast
11 reviews 6.3/10 Value

31 reviews 9.7/10 Location
31 reviews 6.5/10 Room
36 reviews 9.3/10 Service
14 reviews 7.7/10 Cleanliness
6 reviews 8.6/10 Vibe
5 reviews 8.9/10 Food
5 reviews 8.4/10 Breakfast
5 reviews 5.7/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Jakarta Pantai Indah Kapuk, check-in is from 02:00 PM and check-out is by 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Jakarta Pantai Indah Kapuk regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.