Mercure Jakarta Grogol 4 stars

Customer review rating (ALL Rating) 4.5/5 78 reviews

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Mercure Jakarta Grogol - Image 1
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Jalan Daan Mogot 50 B, 11460 JAKARTA, Indonesia

Description

Hotel extras

  • Located only a 30-minute drive from Soekarno Hatta International Airport

  • Close to the biggest shopping mall Taman Anggrek and Central Park

  • 12-minute drive to Jakarta Aquarium located Neo Soho Mall

  • Near by Jakarta - Tangerang commuter line station

  • 10 minutes away to Trisakti & Tarumanegara University and Indosiar & SCTV Television Station.

Our accommodation(s)

Hotel location

Mercure Jakarta Grogol

Jalan Daan Mogot 50 B
11460 JAKARTA
Indonesia

GPS:-6.161943, 106.77206

Telephone
Fax +62 291 19009

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  78 reviews

Customer review rating 4.5/5

Shafarina S. Families - Confirmed reviews ALL

Rooms are well curated and big. Very clean and staff is pleasant and professional. One bug bear though - when I asked for an extra blanket, hotel said they don’t have any extra. 2 rooms for 5 people which I’ve declared (3 are my own kids) - hotel should prepare blankets for all 5 , yes?

Dear Mr Shafarina S., Warm greetings from Mercure Jakarta Grogol. Thank you for your kind comments about our rooms, cleanliness, and team members. We are delighted to hear that you found the rooms spacious, well-curated, and comfortable, and that our staff provided pleasant and professional service. We also appreciate your feedback regarding the extra blanket request. As part of our standard room setup, each room is prepared with two blankets, corresponding to the standard bedding arrangement for the room. We understand that this may not have fully met your family's needs during your stay, and we apologize for any inconvenience caused when we were unable to provide an additional blanket. Your feedback is valuable and will be shared with our team as we continue to review ways to improve our guest experience. We hope to have the opportunity to welcome you and your family again in the future. Warm regard, Indrayani Sudoyo General Manager

Customer review rating 4.5/5

Mamay K. Solo - Confirmed reviews ALL

I had a good sleep

Dear Mr Mamay k., Warm greetings from Mercure Jakarta Grogol. Thank you for sharing your wonderful feedback with us. We are truly delighted to know that you had a pleasant stay and enjoyed our facilities and services. Your kind words mean a lot to our team and motivate us to continuously deliver memorable experiences to our valued guests. We look forward to welcoming you back again soon. Warm Regard, Indrayani Sudoyo General Manager

Customer review rating 5.0/5

Oky N. Business - Confirmed reviews ALL

Spacious and super clean

Dear Mr Oky N., Warm greetings from Mercure Jakarta Grogol. Thank you for sharing your wonderful feedback with us. We are truly delighted to know that you had a pleasant stay and enjoyed our facilities and services. Your kind words mean a lot to our team and motivate us to continuously deliver memorable experiences to our valued guests. We look forward to welcoming you back again soon. Warm Regard, Indrayani Sudoyo General Manager

Customer review rating 5.0/5

Soekreni M. Business - Confirmed reviews ALL

It's new mercure hotels, with modern look, really like the room and all the facilities that are i hope i can have more, looking forward to come again soon

Dear Mr. Soekreni m., Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your stay. Your kind words mean a great deal to our team and motivate us to continue delivering exceptional service and memorable experiences for our guests. We truly appreciate your support and look forward to welcoming you back again soon. Warm Regard, Indrayani Sudoyo General Manager

Customer review rating 4.5/5

Ruth M. S. Families - Confirmed reviews ALL

I stayed for 2 nights at this hotel. The room was newly renovated, abundance parking area. They have swimming pool, sauna room and ice bath. The food was delicious, one of the best food I ever had on Accor group properties. The only thing that confuses me is I was upgraded to priviledge room but I don't see the difference between a priviledge room and classic room. They offer no mini bar or something similar on the priviledge room, unlike other mercure hotels I ever stayed in. Overall, the stay was nice.

Dear Mrs. Ruth M. S., Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location, renovated rooms, facilities, and especially the food. Your kind words mean a lot to our team. We also appreciate your feedback regarding the Privilege Room. The main differences include additional benefits and amenities designed to enhance our guests' stay. However, we understand that these distinctions may not have been clearly communicated during your visit, and we will take your feedback into consideration to improve our guest experience. Thank you once again for sharing your experience. We look forward to welcoming you back for another enjoyable stay in the future. Warm Regard, Indrayani Sudoyo General Manager

Other web-users rate our hotel

  • 25 reviews 7.8/10 Location
  • 73 reviews 7.8/10 Room
  • 52 reviews 8.6/10 Service
  • 43 reviews 6.7/10 Cleanliness
  • 39 reviews 7.5/10 Amenities
  • 34 reviews 8.8/10 Vibe
  • 28 reviews 7.2/10 Comfort
  • 21 reviews 8.8/10 Breakfast

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