Name: Mercure Jakarta Grogol - ALL
Address: Jalan Daan Mogot 50 B, JAKARTA, 11460, ID
Telephone: +622129119000
Rating: 4.3

Mercure Jakarta Grogol

Hotel for travellers looking for local and authentic experiences

In the heart of West Jakarta, Mercure Jakarta Grogol invites you to experience the city s vibrant energy and local charm. A stroll away from Central Park, Taman Anggrek, and Ciputra Mall, and a short drive from Soekarno-Hatta Airport and PIK, the hotel blends modern design with cultural warmth. Enjoy your stay featuring stylish rooms, vibrant local art, contemporary meeting venues, curated dining, and a refreshing outdoor pool. This is where comfort, culture, and connection meet in the heart of Jakarta.

Jakarta is the capital and largest city of Indonesia, located on the northwest of the island of Java. Jakarta is the country's economic, cultural and political centre and the most populous city not only in Indonesia but in Southeast Asia as a whole.

Hotel extras

Located only a 30-minute drive from Soekarno Hatta International Airport
Close to the biggest shopping mall Taman Anggrek and Central Park
12-minute drive to Jakarta Aquarium located Neo Soho Mall
Near by Jakarta - Tangerang commuter line station
10 minutes away to Trisakti & Tarumanegara University and Indosiar & SCTV Television Station.

Our accommodation(s)

Room

Classic Room - 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Classic Room - 1 king Size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Privilege Room - 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Suite Room - 1 king size bed

3 pers. max

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Family Room - 1 king size bed and 2 single beds

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View

See availabilities

Hotel location

Mercure Jakarta Grogol

Jalan Daan Mogot 50 B
11460 JAKARTA
Indonesia

GPS:-6.161943, 106.77206

+62 21 29119000

+62 291 19009

Railway station
Bus stop
Highway exit

JEMBATAN DUA

Highway exit

Access: 1 km / 0.62 mi 5 min drive

Bussway Shelter Indovision

Bus stop

Access: 2 km / 1.24 mi 10 min drive

Pesing

Railway station

Access: 14 km / 8.7 mi 30 min drive

KOTA FATAHILLAH

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

Makam Wijaya Kusumah

Tourist attraction

Monggo Mas

Entertainment centre

Jakarta Aquarium

Aquarium

Central Park

Park

TAMAN ANGGREK

Shopping centre/mall

Access: 2 km / 1.24 mi 10 min drive

CENTRAL PARK

Shopping centre/mall

Access: 2 km / 1.24 mi 10 min drive

Neo Soho

Shopping centre/mall

Citraland Mall

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast

Breakfast

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 35 reviews

Alvin L. Couples - 5/7/2026 Confirmed reviews ALL

I understand the hotel is still quite new, and I truly appreciate the hard work and effort from the entire team throughout my stay. The property has a lot of potential, and with time I believe the overall guest experience will continue to improve nicely. The room was generally comfortable. I only noticed that sound from the entrance road could occasionally still be heard from inside the room, and the mattress felt slightly firmer than what I am personally used to. There were also a few small finishing details in the bathroom area and around the AC installation that may naturally improve as the property continues to be refined. Breakfast was fairly simple, though perhaps in the future a little more variety could make the experience even more enjoyable for guests. I also noticed a few plates that seemed slightly dusty at one point, which was likely just an oversight during preparation. Service overall was appreciated, and I completely understand that the team may still be adjusting as operations continue to settle in. There were moments where the reception experience felt a little less warm, but nothing major, and I am sure this will improve over time with experience and routine. I also had a minor inconvenience regarding the availability of an additional room key card, which unfortunately was not available during my stay. Hopefully this may become more flexible for guests in the future. Lastly, access to the basement parking area can be a little challenging due to the narrow turns, particularly for larger vehicles. Some additional guidance in the parking area may help guests feel more comfortable when arriving. Thank you once again to the whole team for the hospitality, and I sincerely wish the hotel continued success and improvement ahead.

Dear Mr Alvin L., Warm greetings from Mercure Jakarta Grogol. Thank you very much for your thoughtful and constructive feedback. We truly appreciate your kind understanding as we continue to grow and refine our services as a new property. We’re glad to hear you found the room comfortable overall and that you recognized the efforts of our team. At the same time, we sincerely appreciate you highlighting the areas where we can improve, from sound insulation, room finishing details, breakfast variety, and cleanliness checks, to the warmth of service, key card availability, and parking access guidance. Your comments are extremely valuable and have been shared with the relevant teams for attention and improvement. It was a pleasure having you stay with us, and we genuinely hope to welcome you back again in the future for an even better experience. Warm regard, Friendy I Rares General Manager

Steven W. Families - 5/4/2026 Confirmed reviews ALL

New facility. The room was great but there was small animals or bug in the carpet. I also found fly in the room. Maybe this is from the old hotel ibis renovated. I am afraid if children play in the carpet that bugs can enter their ears

Dear Mr Steven W., Warm greetings from Mercure Jakarta Grogol Thank you for your feedback and for sharing your recent experience with us. We’re glad to hear that you found the room comfortable, but we are very concerned about your comments regarding cleanliness. Please accept our sincere apologies for the issues you encountered with insects in the room. This is certainly not the standard we aim to provide, especially in a newly renovated facility. We take hygiene and guest safety very seriously, and your feedback has been shared with our housekeeping and pest control teams for immediate investigation and corrective action. We understand your concern, particularly regarding children, and we want to reassure you that we are taking steps to ensure the room environment is thoroughly inspected and treated. We truly appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with a much better experience. Regards, Friendy I Rares General Manager

Steven W. Solo - 5/4/2026 Confirmed reviews ALL

Overall is good including the room, except the AC is not central AC but individual AC.

Dear Mr Steven W. Warm greetings from Mercure Jakarta Grogol. Thank you for your kind feedback! We’re glad you enjoyed the room and overall experience. We appreciate your note about the AC, your input helps us improve, and we hope to welcome you again soon. Warm Regard, Friendy I Rares General Manager

Irfan P. Business - 5/3/2026 Confirmed reviews ALL

I just check in to our room. I Know that this Mercure is newly open but The Mercure should have The Mercure standard. I arrived at Mercure Grogol 10 minutes before 14.00 from the airport after quite a long flight and like to rest in the room. It said check in start at 14.00. After I registered at the reception, only one person work there, he said to wait at 14.00 so I lingered in the lobby waiting for him to call me as he promised. There were several guests also wait to check in. I waited and don't want to bother him while he checked in other guests. After everyone got their key and went up, I approached him and asked if I can get my key. He said the room is not ready yet, asked me to wait. So, I went back to sit down. Time is 14.25 so I approached him again and asked if I can get my key? Because other guests already got their key. He replied " those guest stay in the suite room" I responded " So I can't get it faster because I stay in Classic room?" He managed to fix his word and excuse but his replied already made me disappointed. Ten minutes later, he called me and I got my key. I entered and floor still damp, in the shower area near the glass shower box some water still left a bit. On the TV screen still written " Welcome Ms.Henry" I don't know what happened but my impression for this new Mercure hotel is just disappointing but The room is beautiful tho. And I found out that today is The Grand Opening event yet it seems it's not ready to open with the lack of staff at the reception and what I have been experiencing. Something is just different from the Mercure Hotel I usually stay. Breakfast was great, I think it's betawi culture theme with alot of selection savoury and sweet. Coffee in the pot was not good and Luke warm only. I wish they serve coffee from the machine. Staff in the breakfast were accomodating and friendly. Maybe when I visit and stay here again in the future, this Mercure will be ready with Mercure standard.

Dear Mr. Irfan P., Warm greetings from Mercure Jakarta Grogol. Thank you for sharing your detailed feedback following your recent stay at Mercure Jakarta Grogol. We truly appreciate your honest comments. First, please accept our sincere apologies for the delays during your check-in and for the impression it created. Your experience does not reflect the standards we aim to deliver, and we regret the inconvenience caused after your long journey. We also apologize for the room readiness issues, including the damp floor and incorrect TV welcome message—this has been addressed with our housekeeping team to ensure better preparation moving forward. We understand your disappointment, especially during our opening period, and your feedback regarding staffing and readiness is well noted. We are actively improving our operations to meet the expected Mercure standards. On a positive note, we are glad you enjoyed the room design and our breakfast selection, as well as the friendliness of our team. We also appreciate your suggestion regarding the coffee service and will review this for improvement. We hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay in the future. Warm regards, Friendy I Rares General Manager

Ganendra C. Solo - 4/26/2026 Confirmed reviews ALL

Restaurant menu is mostly ran out. Female Receptionist is talking rudely. The others are okay

Dear Mr Ganendra C., Thank you for sharing your feedback. We’re sorry to hear about your experience, especially regarding the restaurant availability and the interaction with our receptionist, that’s certainly not the level of service we aim to provide. We truly appreciate your kind note about the rest of the team, and we’ll address your concerns internally to ensure improvements are made. We hope to have the opportunity to welcome you back for a much better experience. Sincerely, Friendy I Rares General Manager