ibis Styles Jakarta Airport Hotel 3 stars

Ibis style hotel is near to airport, even tho transit hotel, but they made lovely place to just lying on bed or do something on your work before take off the next day, i always stay here a day before take off, its because i dont want to late and have time to prepare my things before goin abroad or domestic. Very recomended if you a good planner or business people. Dont worry the room is more than enough, i just found 366 is my fav room so far, even they always upgrade me, but this time they didnt, but suprisely i like the it. Oh they offer breakfast from 2.30 am so even your flight its early morning it doesnt matter.

This was our 3rd time to stay at the Ibis Styles hotel. The first time was in January 2019, and we were very impressed with the variety and taste of the breakfast buffet. We were there about 4 AM, and it was one of the best breakfast buffets that I've ever encountered. The second time was in December 2019, and the breakfast buffet was still good but not as good as the first time. The third time, in January 2020, we were quite disappointed with the variety and taste of the breakfast buffet. We were there about 4 AM like previous times, and many of the items, including the omelet, were cold (at room temp -- not warm). As a result, we only ate a small amount of food from the buffet. It was disappointing.

Good - Breakfast was excellent. Lots of variety in the menu, both Eastern and Western food. Beds were comfortable, shower even better (rain shower). Bad - Windows were dirty. Toilet door not completely covering, leaving the rest of the bedroom exposed to any smells that may originate there.

I stayed here with my family because we had an early flight in the next day. We arrived at night, and when we found the hotel that good, we wished that we arrived there earlier. And I apreciate the service was so good. And the one more thing that we like a lot, the hotel provide breakfast start from 03.00 in the morning, so it is very helpful for those who have an early flight.

My wife, who had never stayed at an Ibis Hotel was very skeptical about the quality of the hotel before we arrived, however,she was pleasantly surprised by the quality, practicality and cleanliness of the hotel. Although Ibis Styles hotels are not expected to be at the same quality level as other hotels of the Accor Group, I compare them to the ones that I know and regularly frequent (like the Swissotel, Novotel or "M" hotels). Overall I was pleased with our stay (especially since my family liked the hotel), since the rooms were of a good size, clean, and with a bathroom that is not too cramped like in other Ibis hotels. The bed was very comfortable and the "rain fall" shower was also pleasant, which for me are 2 very important considerations for any hotel. Even though the swimming pool was not very deep, it was clean and refreshing. The evening staff that greated us at the reception (a gentlemen that unfortunately I cannot remember his name) was polite, helpful and very proactive, providing us the information and hospitalities that were possible (like a late check-out on the following day) without us even needing to ask. Unfortunately the morning crew (2 ladies... and there's nothing sexist at all behind my comment) were not very efficient, less helpfull and were slow at providing us the information that we were requesting. Although the look and feel of the hotel was modern and pleasant, there are some points that could be improved, such as: * the hinging of the shower and toilet doors in the room allowing the doors to close properly. * the cafeteria/restaurant was loud and many items were not readily available for breakfast (milk, orange juice, cutlery) which needed to be requested more than once. * the food from room service was almost cold when it got to the room and the taste wasn't very good. The Teryaki Chicken was dry and hard and the french fries accompanying the burger were soggy and few. Instead of wrapping the dishes in celophane, if aluminum foil was used, it might have kept the heat better. * the fact that when we requested cocktails (Margarita or Moscow Mule) that were on the menu, these could not be provided because they were "sold out" was not really acceptable. However this could be due to the recent flooding in Jakarta and thus impeding deliveries of certain items, but if that was the case, then I would have appreciated a more appropriate answer than "sold out". My family's overall experience was good and I will be pleased to stay at an Ibis Styles Hotel again in the future. I want to thank the staff for having made our stay enjoyable.

Long waiting time to check in.

We stay here every time we go to Jakarta. The hotel used to be new and great value for money. Now, the rooms have damage everywhere. It really needs some paint and general maintenance.

Pleasant and friendly service about the hotel. Ibis could improve on the airport shuttle. The service provided was good. There's no proper shuttle service information at Soekarno Hatta T3 such as timing & waiting area. First time user will have difficulty in finding the shuttle waiting area. The shuttle vehicle/mini van was not in good condition as the seats and vehicle condition is not a good first impression for a first or frequent traveller shuttle experience. Appreciate the driver effort to make everyone get to use the service and safe arrival to respective hotel Ibis Style & Budget.

All good

All good, services good from this hotel staff

Management and staff treat me and my partner's like kings and queens

Rooms not very clean, food in the restaurant for dinner sub-standard etc. Actually I cancelled my booking for the 29th and booked in another hotel

everything amazing

very well thank you ,this hotel will be repeater for me, excellent services

all good services