ibis Styles Jakarta Airport Hotel 3 stars

Customer review rating 4.1/5 4,363 reviews

ALLSAFE approved hotel

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ibis Styles Jakarta Airport
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+ 20 Services

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, Fitness Center, and Swimming Pool

  • Near by shopping Center Pantai Indah Kapuk Jakarta

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta
Kp. Rawa Bokor
Tangerang 15125
15125 jakarta
indonesia

Tel: +622129327777

Fax: (+62)21/29237620

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 2km / 1.24 miles - Shuttle free

  • By plane

    SOEKARNO-HATTA At 9.8km / 6.09 miles - Shuttle free

GPS :-6.115917, 106.683062

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Superior Room with one Double Bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Two Single Beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Deluxe Room with Double BedNon contractual photo

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Deluxe Room with Two Single Bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Family Suite Room with one Double Bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The bar provides a cozy ambience for guests to enjoy our light snacks and delectable cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 77

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Styles Jakarta Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,363 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,003 reviews

Too much noise!

Customer review rating 1.5/5

M. Business - 08/04/2021 Confirmed reviews ALL

I was put on the 3rd floor next to those guests who were in quarantine, this meant a lot of noise from food deliveries and room service, cleaning rooms, etc. I was woken up at 6 am, staff was cleaning the room in front of my room, talking loud, he couldn't give a damn that other people were sleeping. The hotel carpet floors look terrible, the area around the pool is falling apart. I work in Papua Timika and won't use this hotel again during my transits.

Highway Robbery - be prepared to pay higher prices than Europe

Customer review rating 1.5/5

Dean Business - 14/03/2021 Confirmed reviews ALL

All staff members were very polite But Woken up by staff at random early hours for no reason. Ringing door bell when leaving water outside side or random drops of food outside door. Food that wasn’t ordered. Food drops at door were not requested nor was I asked for my preferred selection of food. Prices were way too high. The hotel are taking advantage of the customers that are in 5-day quarantine due to COVId period, and those that cannot go outside hotel. Can only pay cash or credit card and they don’t assist with ordering outside hotel if you want something slightly different than what is on their limited menu. Menu is extremely limited. Food is not presentable or wholesome. It’s very average motel (not hotel) style food. I did not eat most of the items that were left at my door. I didn’t ask for them and I think this is a waste of the hotels time. Prices in the city are much cheaper I would have preferred to stay there if I had known the limitations for this hotel. Sent some clothing for laundry same day delivery service - it didn’t arrive back for three days. Although this wasn’t an issue because I couldn’t leave hotel due to quarantine- I would have expected at least a call saying there is a delay. The staff are very nice at this hotel, very polite. I would not recommend staying at this hotel, certainly not for 5 days of quarantine. Overall very disappointing

perfect for quarantine

Customer review rating 4.0/5

Anne Solo - 11/03/2021 Confirmed reviews ALL

Very friendly staff, room ok ( missing a mini bar in the superior room) . The main bad point was the food given for quarantine, breakfast and other meals were not really good

Well Facilities but Staff need more trainings

Customer review rating 4.0/5

Kuwat R. Solo - 16/02/2021 Confirmed reviews ALL

Stay 5 days in this hotel, I can say, I liked the facilities. But the staff behavior and services was underrated. Start from Receptionist, whenever I have some inquiry or question, she just handed over to other person. Like that time I asked about the result of PCR test, she said, just check on eHAc, which actually I never receive any result from eHAC. Finally I received from receptionist. I asked when usually the PCR result will be ready, so I could make a plan for my trip. She said she doesn’t know. That time, a foreigner complaining about 5e repetition of the meals, same all the times chicken and rice. She said to him, better you talk to restaurant.. Oh my God. Other think, during quarantine, many times roomboy knock the door offering room cleaning. Excuse me, am I under quarantine? Nobody should enter my room. Also whenever they deliver the meal, why they knock our door? Just put the meal on the table in front of the room. No need to knock the door. In this case, I know exactly many people complaining. Because it was very disturbing.

MOST DISGUSTING HOTEL I HAVE EVER STAYED

Customer review rating 0.5/5

Tyas Business - 06/02/2021 Confirmed reviews ALL

Stayed 6 days for COVID quarantine from 31/01 - 05/02 with my daughter and booked it through email. Paid by myself not by the government. Arrived at 7 am in the morning and the hotel charged me because I checked in early, it was ok for me, yet I tried to make sure plenty of times that my room was ready And yet, We found that our room was so DIRTY, lots of dust and the water was brown! We had another room after 2 HOURS. We booked for 2 pax, but the hotel was also often forgot and sent us only 1 pax of meal! I needed to complaint so that the meal came. Not only that the wifi was so crap that I could not work during my stay. and THE WORST? My daughter accidentally spill water on our bed and that was when I found there was MENSTRUATION BLOOD on our duvet!!! YUCKS!! Very very disgusting!!! I have never stayed in a very disgusting room like IBIS- not even in the cheaper budget hotel

Good place and service

Customer review rating 4.0/5

Agus S. Business - 03/02/2021 Confirmed reviews ALL

Good service and close to airport

Nice room

Customer review rating 3.5/5

Olly Couples - 01/02/2021 Confirmed reviews ALL

Good room, ready, good location

Good location

Customer review rating 5.0/5

Faizul K. Business - 27/01/2021 Confirmed reviews ALL

I found all staff members are sincere and cordial.

Good stay

Customer review rating 4.0/5

Francis Solo - 14/12/2020 Confirmed reviews ALL

The Hospitality from hotel attendants Mikael and Meipa was excellent .

Dear FRANCIS MNQWEBA Z., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Good Stay

Customer review rating 4.0/5

Frederick J. S. Business - 07/12/2020 Confirmed reviews ALL

I stay at Ibis Styles Jakarta airport for the past Five years They are profesional and very friendly and helpfull I allways say this is my second home Thank you mr Widodo and Lucky for your assistance when i needed your support

Dear Fred S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Reasonable stay

Customer review rating 2.5/5

Gav Business - 26/11/2020 Confirmed reviews ALL

Checked in, nice staff efficient too. Room was clean but small. Bed comfortable but it appears I have been bitten by bed bugs (at least 9 bites) but it could be mosquitoes too. However the bites resemble bed bug bites!

Dear GAVIN P., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Stay close to the airport

Customer review rating 4.5/5

Thomas S. Families - 13/11/2020 Confirmed reviews ALL

We had a good stay at Ibis styles like Always, when we have to go to Jakarta Airport.

Dear THOMAS S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Satisfied

Customer review rating 5.0/5

Patrocinio P. Business - 20/10/2020 Confirmed reviews ALL

Front desk are very helpful

Dear PATROCINIO JR P., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

The room need to be refresh

Customer review rating 4.0/5

Johannes K. Business - 16/09/2020 Confirmed reviews ALL

Overall still ok, plus point: reception staff very friendly and helpful, got my private car to airport, minus point: room interior need refreshment, didn't got platinum welcome snacks/fruits, didn't got full amenities, towel looks old and shabby not suitable for Ibis styles standard, breakfast too plain, I ordered fried rice and fried chicken, again it can be better.

Dear JOHANNES K. HENDARTO, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Nice hotel near airport

Customer review rating 5.0/5

Frederico F. Friends - 09/09/2020 Confirmed reviews ALL

Clean hotel, near airport, got airport transfer.

Dear FREDERICO f., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Good Services

Customer review rating 4.5/5

Hadi R. Business - 20/08/2020 Confirmed reviews ALL

The service is good, the check out process is easy. The hotel is nicely located near the airport. Also there is a shuttle bus to go to the airport.

Dear HADI R., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Clean and near airport

Customer review rating 5.0/5

Priscil Families - 16/08/2020 Confirmed reviews ALL

Hotel staff is helpful and pleasant. The hotel is also clean and good standard, always happy to stay here

Dear PRISCILLA P., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Strategic location, check in and out quick

Customer review rating 4.5/5

Rita R. Families - 23/03/2020 Confirmed reviews ALL

Lokasi baik, check in dan check out cepat, pelayanan bagus

Dear RITA ROSEMINI H., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan WIDODO General Manager

Conveniently located

Customer review rating 5.0/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Clean well equipped rooms, fitness room and good buffet breakfast included

Dear Peter R., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan WIDODO General Manager

Taxi con job.

TripAdvisor rating 1.0/5

manlai01251 19/02/2020 TripAdvisor review

My wife stayed at the hotel and it was ok. What we wanted from a hotel at this price range. However as she planned to leave she asked for a taxi. Being new the Jakarta and by herself she jumped into the car that the hotel provided. It however was not a taxi. When she got to the airport they charged her 100,000rp for the trip. Five times what was expected. I am a regular Jakarta traveller. I would not have accepted this. It should have been 20,000rp. We won't be using this hotel again if this is the game they play.

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