ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 273 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, and Fitness Center

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

GPS:-6.115917, 106.683062

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  273 reviews

TripAdvisor Rating  4.0/5  1,380 reviews

Certificate of excellence 2023

Good Stay

Customer review rating 4.0/5

Aswan M. Business - Confirmed reviews ALL

Near Airport , Very Helpful

Dear Mr. ASWAN M., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Airport overnight stay

Customer review rating 3.0/5

C. C. Solo - Confirmed reviews ALL

Staff were very nice and helpful. Airport pickup was much appreciated. Good breakfast, room service,,restaurant and bar. Room was fine. Hotel was a little tired.

Dear C. C., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

Very nice hospitality but linen hygiene must be improved

Customer review rating 2.5/5

Kelvin Couples - Confirmed reviews ALL

Should be a very nice experience, staff hospitality is very nice. FO staff is really helpful, check-in process was flawless, and my ALL status benefit is well recognized. GRO also quite attentive, reach me for pre-arrival if there's anything I need. Despite those, LINEN HYGIENE must be improved, it's worst compared to other ALL premises, I don't even think it's up to guest house/motel standards. Around almost 23.00, when we're about to rest, found out the duvet smells like damp clothes, and there's funny smell, similar to feet smell on my upper side of bed, around head/chest area and on the edge. Called room service, came +-15 mins later with new duvet, have it changed on our own and those damp clothes smell is gone. However those feet smell still remains, turns out its from the linen. Since already late and exhausted, I decide to crash on sofa which is not really pleasant experience. Please work on your linen/laundry, a supposed to be pleasant stay (nice staff, nice facility, etc) become a quite decent stay

Dear KELVIN S., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi - General Manager

Hassle Free

Customer review rating 4.5/5

Jessica S. Business - Confirmed reviews ALL

I had a good stay here, they provide me with free shuttle to airport as well. Thank you

Dear Ms. JESSICA S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Great Stay

Customer review rating 5.0/5

Lee D. Business - Confirmed reviews ALL

The support for the team from start to finish was exceptional!

Dear Mr. LEE D., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

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Other web-users rate our hotel

  • 489 reviews 8.7/10 Location
  • 792 reviews 7.6/10 Room
  • 845 reviews 8.6/10 Service
  • 12 reviews 8.5/10 WiFi
  • 533 reviews 7.7/10 Cleanliness
  • 177 reviews 7.9/10 Breakfast
  • 10 reviews 9.1/10 Bar

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