ibis Styles Jakarta Airport Hotel 3 stars

Hotel very suitable to stay and catch early morning flight. Room cozy and clean: all were excellent

Good hotel

Kind & helpful reception staff. Fast check-in and hassle-free check-out. Needs to improve the shower power. The water temperature was also not stable. Sometimes become too hot, so we must wait and so on. But the overall experience was very good. Never fail me. Thank you

all staff are very friendly especially at the reception, very helpful and explain all facilities in detail

Good service

The breakfast was terrible, cold & for those is Quarantine, I was in transit from Papua to Bali. Usually, Breakfast is free as I'm a Gold member, this time I was charged extra - Could be my fault when making the reservation. My employer refunds my accommodation only, so while I was checking out, I asked for my invoice to be emailed to me "excluding" the meals I ordered. Instead, I got the opposite, I have since asked for this to be amended for the 3rd time. Such a simple process which was not an issue before. Even though there is a sticker on the door that says this room has been sanitized, there were cockroaches on my desk where I ate my breakfast. This hotel is simply falling into a state of disrepair. It's really sad as the hotel is in a good location next to the airport. One last thing, the 24-hour taxi service available does NOT provide receipts, which is an inconvenience. Rather order Grab or Bluebird taxi services should you require a receipt. Going forward, I will opt for another hotel as I don't want to be disappointed again.

Love the room love the man in the reception.. He realy help full and humble

I experienced some problems during my stay.

First thing thing that greeted me when opening my room door was a bug. Not a great first impression. The room was extremely small but comfortable and definitely cleaner than the carpet and upholstery in lobby. Arrived at 7:00pm to find the restaurant was closed and my only option was room service...food was very mediocre. Shuttle back to airport was on time but a bit crowded and with covid left me feeling a bit uneasy.

I am at this hotel for 6 years, I feel at home Good experience I'm like to thank GM, Lucky, Ardi and Fued and Reza Eka Putri Special thx to Food staff Lucky and Ardi thx for helping with my parcel

It was overall well managed from airport pick up, check-in, during stay experience, in-room dining and check-out. Thanks to Junaedi (night duty manager) and Fuad for pick-up arrangement though initially meeting point was not clearly communicated and driver info was not advised.

Aircond not functional Food late and send not hot Sink chock toilet dirty! this is my worst stay ever!! even for my transit only!!!!

Absolute fantastic Gm Pak Gunawan professional Lucky outstanding Ardi outstanding Feed outstanding Reception Nur, Sydney, Eka, Putri all very friendly Restaurant Reza, Tata, Sapto etc outstanding This is a hotel with winners and customer first Even when I ask a glass of milk in the middle of the night when I was sick they just send

My wife stayed at the hotel and it was ok. What we wanted from a hotel at this price range. However as she planned to leave she asked for a taxi. Being new the Jakarta and by herself she jumped into the car that the hotel provided. It however was not a taxi. When she got to the airport they charged her 100,000rp for the trip. Five times what was expected. I am a regular Jakarta traveller. I would not have accepted this. It should have been 20,000rp. We won't be using this hotel again if this is the game they play.

The hotel so nice for 3 stars hotel. Well maintained. Great staffs manner. The location so strategic. The facilities fair enough. Breakfast pretty complete. But i think the price a little bit high for all those good things.