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ibis Styles Jakarta Airport Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 4,411 reviews

ALLSAFE approved hotel

ibis Styles Jakarta Airport
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+ 20 Services

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, Fitness Center, and Swimming Pool

  • Near by shopping Center Pantai Indah Kapuk Jakarta

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta
Kp. Rawa Bokor
Tangerang 15125
15125 jakarta
indonesia

Tel: +622129327777

Fax: (+62)21/29237620

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 2km / 1.24 miles - Shuttle free

  • By plane

    SOEKARNO-HATTA At 9.8km / 6.09 miles - Shuttle free

GPS :-6.115917, 106.683062

Hotel services

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 251 rooms
    • No room for people with reduced mobility
    • No family room
    • 26 connecting rooms
    • 198 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • CGK Additional charge
    • SOEKARNO HATTA
    • SOEKARNO-HATTA
  • Parking Additional charge
    • On site
Well-being
  • Ibis Styles Swimming Pool Currently unavailable
    • Outside
    • On site
  • Fitness area Currently unavailable
    • On site
Family
  • Services for children
    • Video game area

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 77

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Styles Jakarta Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,411 reviews

TripAdvisor Rating 4.0/5

1,068 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Oka Solo - 21/11/2021 Confirmed reviews ALL

Welcomed by bright greetings. The airport shuttle is convenient.

Dear HIROMU O., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Hotel near airport

Customer review rating 4.5/5

Ray Business - 19/11/2021 Confirmed reviews ALL

Nice and good services hotel

Dear RAYMOND L., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

A satisfying stay

Customer review rating 5.0/5

Mochamad F. A. Business - 15/11/2021 Confirmed reviews ALL

Checked in to the hotel for a business trip. Didn't expect much at first but it was a great experience for me and i would like to recommend this hotel to everyone.

Dear MOCHAMAD FAUZI A., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Nice airport hotel

Customer review rating 5.0/5

Frederico F. Business - 12/11/2021 Confirmed reviews ALL

Friendly staff, hotel clean and good health protocol, good bfast although not so many variety food. Have shuttle to and fron Airport. Nice stay here And good for transit pasangger.

Dear Frederico f., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Nice hotel

Customer review rating 4.5/5

Jeanette Business - 02/11/2021 Confirmed reviews ALL

Thank you for the hospitality and comfort while staying at the hotel

Dear JEANETTE K., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Well located nearby International Airport Soekarno Hatta

Customer review rating 4.5/5

Jessica Business - 21/10/2021 Confirmed reviews ALL

Hotel very suitable to stay and catch early morning flight. Room cozy and clean: all were excellent

Dear C., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team Especially Riasto Ardi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Hotel near airport

Customer review rating 4.0/5

Raymond Business - 19/10/2021 Confirmed reviews ALL

Good hotel

Dear RAYMOND L., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Pleasant stay

Customer review rating 4.5/5

Andreas Families - 18/10/2021 Confirmed reviews ALL

Kind & helpful reception staff. Fast check-in and hassle-free check-out. Needs to improve the shower power. The water temperature was also not stable. Sometimes become too hot, so we must wait and so on. But the overall experience was very good. Never fail me. Thank you

Dear ANDREAS I., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUnawan Widodo- General Manager

Great Service

Customer review rating 5.0/5

Sasmita Solo - 04/10/2021 Confirmed reviews ALL

all staff are very friendly especially at the reception, very helpful and explain all facilities in detail

Dear Y., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Well located

Customer review rating 4.5/5

Anonymous Business - 24/09/2021 Confirmed reviews ALL

Good service

Dear ESTER E., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Regular guest, won't use IBIS styles again!

Customer review rating 2.0/5

M. Business - 12/09/2021 Confirmed reviews ALL

The breakfast was terrible, cold & for those is Quarantine, I was in transit from Papua to Bali. Usually, Breakfast is free as I'm a Gold member, this time I was charged extra - Could be my fault when making the reservation. My employer refunds my accommodation only, so while I was checking out, I asked for my invoice to be emailed to me "excluding" the meals I ordered. Instead, I got the opposite, I have since asked for this to be amended for the 3rd time. Such a simple process which was not an issue before. Even though there is a sticker on the door that says this room has been sanitized, there were cockroaches on my desk where I ate my breakfast. This hotel is simply falling into a state of disrepair. It's really sad as the hotel is in a good location next to the airport. One last thing, the 24-hour taxi service available does NOT provide receipts, which is an inconvenience. Rather order Grab or Bluebird taxi services should you require a receipt. Going forward, I will opt for another hotel as I don't want to be disappointed again.

Dear ROSIER-JONES M., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo- General Manager

All good

Customer review rating 4.0/5

D M. I. Solo - 07/09/2021 Confirmed reviews ALL

Love the room love the man in the reception.. He realy help full and humble

Dear D MALONE I., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Not good enough

Customer review rating 3.0/5

Leonard P. H. Business - 24/08/2021 Confirmed reviews ALL

I experienced some problems during my stay.

Dear Leonard Paul H., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo- General Manager

Carpets and upholstered furniture in public areas was disgustingly dirty.

Customer review rating 1.5/5

Connie Solo - 20/08/2021 Confirmed reviews ALL

First thing thing that greeted me when opening my room door was a bug. Not a great first impression. The room was extremely small but comfortable and definitely cleaner than the carpet and upholstery in lobby. Arrived at 7:00pm to find the restaurant was closed and my only option was room service...food was very mediocre. Shuttle back to airport was on time but a bit crowded and with covid left me feeling a bit uneasy.

Dear CONSTANCE B., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo- General Manager

Well located, good stay

Customer review rating 4.0/5

Frederick S. Solo - 19/08/2021 Confirmed reviews ALL

I am at this hotel for 6 years, I feel at home Good experience I'm like to thank GM, Lucky, Ardi and Fued and Reza Eka Putri Special thx to Food staff Lucky and Ardi thx for helping with my parcel

Dear Frederick Johannes S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Brief stay after arrival in Jakarta

Customer review rating 4.5/5

Retha I. T. Solo - 08/08/2021 Confirmed reviews ALL

It was overall well managed from airport pick up, check-in, during stay experience, in-room dining and check-out. Thanks to Junaedi (night duty manager) and Fuad for pick-up arrangement though initially meeting point was not clearly communicated and driver info was not advised.

Dear RETHA IDARIANI T., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Poor Stay!

Customer review rating 0.5/5

Mohamad F. M. H. Business - 16/07/2021 Confirmed reviews ALL

Aircond not functional Food late and send not hot Sink chock toilet dirty! this is my worst stay ever!! even for my transit only!!!!

Dear Mohamad Faris MOHD H., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Well located from airport

Customer review rating 3.5/5

Fred S. Solo - 14/07/2021 Confirmed reviews ALL

Absolute fantastic Gm Pak Gunawan professional Lucky outstanding Ardi outstanding Feed outstanding Reception Nur, Sydney, Eka, Putri all very friendly Restaurant Reza, Tata, Sapto etc outstanding This is a hotel with winners and customer first Even when I ask a glass of milk in the middle of the night when I was sick they just send

Dear Fred s., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo- General Manager

Taxi con job.

TripAdvisor rating 1.0/5

manlai01251 19/02/2020 TripAdvisor review

My wife stayed at the hotel and it was ok. What we wanted from a hotel at this price range. However as she planned to leave she asked for a taxi. Being new the Jakarta and by herself she jumped into the car that the hotel provided. It however was not a taxi. When she got to the airport they charged her 100,000rp for the trip. Five times what was expected. I am a regular Jakarta traveller. I would not have accepted this. It should have been 20,000rp. We won't be using this hotel again if this is the game they play.

Dear manlai01251, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Great location hotel for travelers

TripAdvisor rating 4.0/5

davecmclaren Business - 22/01/2020 TripAdvisor review

The hotel so nice for 3 stars hotel. Well maintained. Great staffs manner. The location so strategic. The facilities fair enough. Breakfast pretty complete. But i think the price a little bit high for all those good things.

Dear davecmclaren, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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