ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 668 reviews

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ibis Styles Jakarta Airport - Image 1
ibis Styles Jakarta Airport - Image 2
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ibis Styles Jakarta Airport - Image 4
Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125, 15125 JAKARTA, Indonesia

Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, and Fitness Center

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Two Single Beds

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Pool side
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

GPS:-6.115917, 106.683062

Telephone
Fax +62 21 29237620

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • CGK Additional charge
  • SOEKARNO-HATTA
  • SOEKARNO HATTA

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 251 rooms
  • 26 connecting rooms
  • 198 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Business

5 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Indoor playground for children
  • Play area

Well-being

Fitness area Currently unavailable

  • On site

Sports and leisure

Gym

  • On site
  • On site

  • Parking pricing: 0.20 € 4000 IDR Per hour

STREATS RESTAURANT

Photo out of - STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Cooking style
International
Chef name
Andri MAULANA
Capacity
150
Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125, 15125 Jakarta, Indonesia
Telephone +62 21 29327777
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Halal menu
  • Vegetarian menu

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

The bar provides a cozy ambience for guests to enjoy our light snacks and delectable cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  668 reviews

Customer review rating 5.0/5

Dr Y. M. M. Business - Confirmed reviews ALL

Dear Dr. Y. M. M., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.0/5

Ganes A. L. Solo - Confirmed reviews ALL

Dear Mr. Ganes A. L., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 3.0/5

Rakhman H. Families - Confirmed reviews ALL

Dear Mr. Rakhman H., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 1.5/5

Palanisamy M. Business - Confirmed reviews ALL

Dear Mr. Palanisamy M., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Sharon J. Couples - Confirmed reviews ALL

Dear Ms. Sharon J., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Dear Dr. Y. M. M., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.0/5

Ganes A. L. Solo - Confirmed reviews ALL

Very close to Soekarno Hatta International Airport, the free shuttle service is helpful with several choices of pickup and dropoff time. Room, bed, and breakfast is nice and they have the breakfast ready since 3am, very useful for those catching morning flight but cannot fly on an empty stomach.

Dear Mr. Ganes A. L., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 3.0/5

Rakhman H. Families - Confirmed reviews ALL

We booked 1 night at ibis Styles Jakarta Airport because we had an event nearby. We chose a suite after being informed that the Accor Platinum room upgrade benefit was no longer applicable at this hotel. The suite was not particularly spacious. There were 2 TVs, but the TV facing the bed did not work. No bottled water was provided in the room, as guests are expected to use the water dispenser in the corridor. Unfortunately, the dispenser ran out of water at night, so we had to search for another one on the same floor. Breakfast was also disappointing. There were many flies around the food, and several dishes were already cold. Only after we raised the issue did a hotel employee inspect the buffet and turn on the burners to keep the food warm. For check out, we simply placed our key cards in the designated box because the reception queue was quite long and only 1 employee was on duty. Before leaving, we still had to queue to register our vehicle and were asked to wait. However, a foreign guest who arrived later and requested an extra key was served immediately ahead of us. The inconsistent queue handling felt unprofessional. Overall, the service was below what we usually experience at other Accor hotels. Considering the room condition, breakfast hygiene, limited staffing, and unprofessional queue management, it would be difficult for us to choose this hotel again.

Dear Mr. Rakhman H., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 1.5/5

Palanisamy M. Business - Confirmed reviews ALL

The facilities need an upgrade for the price we paid. The front desk and security, especially the bellhops, were terrible. So disappointed.

Dear Mr. Palanisamy M., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Sharon J. Couples - Confirmed reviews ALL

We had a late arrival and early departure into Jakarta airport. The Ibis was a perfect location for us. Staff were helpful and professional.

Dear Ms. Sharon J., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 3.5/5

Wei T. Solo - Confirmed reviews ALL

Property is dated. Moved to Mercure Tangerang after one night. Much nicer and actually cheaper.

Dear Mr. Wei T., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.0/5

Nadira P. P. Couples - Confirmed reviews ALL

The stay was nice overall.

Dear Ms. Nadira P. P., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Irene A. Couples - Confirmed reviews ALL

What stood out the most was the incredible kindness and professionalism of the front desk staff — we ran into an issue with a currency/ATM problem shortly after arriving, and the reception team went above and beyond to help us sort it out, staying patient and attentive the whole time. That kind of genuine care makes a huge difference when you’re traveling. On top of that, the hotel’s transfer service was excellent — smooth, punctual, and very convenient, taking a lot of stress out of getting to and from the airport. Overall, a great experience thanks mostly to the people working there. Highly recommend if you’re looking for a hotel where the staff truly go the extra mile.

Dear Ms. Irene A., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Nikka A. G. Business - Confirmed reviews ALL

It was a comfortable and convenient establishment for transit passengers and more, with a gym, spa, swimming pool, and tasty dine-in and room service.

Dear Ms. NIKKA A. G., Thank you for sharing your positive feedback with us. We are delighted to know that you found our hotel comfortable and convenient for transit stays and that you enjoyed the facilities, including the gym, spa, and swimming pool. It is also wonderful to hear that you enjoyed our dine-in and room service offerings. We truly appreciate your kind recommendation and look forward to welcoming you back to ibis Styles Jakarta Airport. Warm regards, Ulil AZMI - General Manager

Customer review rating 4.0/5

Srishti T. Solo - Confirmed reviews ALL

Staff were friendly. Free airport transfer was excellent service provided by hotel.

Dear Mr. Shrishti T., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Jason D. Solo - Confirmed reviews ALL

A good stay as a transit rest point for Jakarta airport. Staff were friendly and helpful.

Dear Mr. Jason D., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 1.0/5

Adrian C. Business - Confirmed reviews ALL

Very disappointed with my stay. The shower water was not hot, and the mattress was very thin and already quite worn out. Considering the price, this hotel is simply not worth it. The facilities and overall condition definitely need significant improvement.

Dear Mr. Adrian C., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 2.5/5

Patrick R. Solo - Confirmed reviews ALL

very noisy inside and outside, run down, gym machines didnt work, no sound proof windows to highway, family room is either a family room nor a suite, its tiny and no space. Deluxe room is better but to noisy towords highway.

Dear Mr. Patrick R., Thank you for taking the time to write your review in regards to your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us another opportunity to host your stay in the future again so we can show our commitment to excellent in service and some areas that have been highlighted on your review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 5.0/5

Song S. Solo - Confirmed reviews ALL

Great location and a comfortable stay. Perfect choice for a short transit before travelling abroad. Convenient, simple, and exactly what is needed for a quick stop near Jakarta Airport.

Dear Mr. Song S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Hendro C. Families - Confirmed reviews ALL

I had a very pleasant stay overall. The hotel was comfortable, convenient for the airport, and the staff were friendly and helpful throughout. Everything was smooth and well organised, and I would happily stay here again. A very good experience overall.

Dear Mr. Hendro C., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 5.0/5

Franklin M. M. Solo - Confirmed reviews ALL

The location is very convenient, and the team was extremely helpful. I accidentally left some of my belongings behind, and they went above and beyond to arrange delivery to the airport before my flight. Kudos to the team for the excellent service!

Dear Mr. Franklin M. M., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 1.5/5

Ko H. K. Business - Confirmed reviews ALL

Ordered a spaghetti and a drink at hotel restaurant. The drink came after a while, but O had to sit down for another 50minutes with many mosquitoes. Throughout the 50 minutes ordeal, I kept asking the the two male waiters and they kept saying my spaghetti is coming. Until after I told them to have final check if the food is ready or I will cancel, the waiter checked and came back to say 3more minutes. When I asked another waiter after 5mins, he came back saying if I can wait for another 10mins or want to cancel my order. What a joke and such a very poor service from the restaurant despite there were only 3-4 customers including me. I wonder if the staff were working or sleeping. Never recommended to eat at the restaurant at the ground floor of IbisStyle Hotel Jakarta Airport.

Dear Mr. Ko H. K., Thank you for taking the time to write your review in regards to your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us another opportunity to host your stay in the future again so we can show our commitment to excellent in service and some areas that have been highlighted on your review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ulil AZMI - General Manager

Customer review rating 4.5/5

Phillip K. Business - Confirmed reviews ALL

Enjoyable stay with friendly and helpful staff.

Dear Mr. Philips K., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 5.0/5

Novthania H. Families - Confirmed reviews ALL

good stay, thanks for nabila for the kind hospitality.. however the room was giving a VERY bad drainage smell tho. please double check next time

Dear NOVTHANIA H., Thank you for taking the time to share your feedback following your stay at ibis Styles Jakarta Airport. We are delighted to hear that you had a good stay and truly appreciate your kind words about Nabila. We will be pleased to share your compliments with her, as we are sure they will be a great encouragement. We sincerely apologize for the unpleasant drainage odor you experienced in your room. This is certainly not the experience we strive to provide, and your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even more comfortable stay. Warm regards, Ulil AZMI - General Manager

Customer review rating 5.0/5

Stephen P. Solo - Confirmed reviews ALL

This little gem is perfect near the airport for a stay and everything was wonderful. The staff was great and the free upgrade shuttle to airport Is so nice

Dear Mr STEPHEN P., Thank you for your wonderful review. We are delighted to hear that you found our hotel to be a perfect choice for your stay near the airport and that you enjoyed your overall experience with us. It is especially wonderful to know that you appreciated the service provided by our staff and our complimentary airport shuttle service. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering warm and convenient hospitality to our guests. We look forward to welcoming you back to ibis Styles Jakarta Airport in the future. Warm regards, Ulil AZMI - General Manager

Other web-users rate our hotel

  • 738 reviews 9/10 Location
  • 1,016 reviews 7.2/10 Room
  • 1,147 reviews 8.7/10 Service
  • 16 reviews 7/10 WiFi
  • 654 reviews 7.9/10 Cleanliness
  • 531 reviews 8.6/10 Food
  • 329 reviews 7.8/10 Breakfast
  • 25 reviews 5.2/10 Wellness Area

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