ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 216 reviews

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Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, and Fitness Center

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

GPS:-6.115917, 106.683062

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  216 reviews

TripAdvisor Rating  4.0/5  1,501 reviews

Certificate of excellence 2023

Rhieszki is nice to work and cooperate

TripAdvisor rating 5.0/5

andy rolan r TripAdvisor review

All good to serve guest specially me on stay at 529 Rhiezki always pleassure to serve us and to all crew in IBIS hotel to pleassure to help,and keep maintain for service and wellcome to all guest always be smile at all the time,for another day i will stay in IBIS hotel,thank you

Disappointing Airport Transfer Experience at Ibis Styles Airport Jakarta

TripAdvisor rating 1.0/5

awijayaa TripAdvisor review

As a loyal Gold member of Accor Plus, I had high expectations for my stay at the Ibis Styles Airport Jakarta. Unfortunately, my experience was marred by a disappointing lapse in service. I booked to stay for one night on 29/04. Upon booking, I arranged for an airport pickup, a standard benefit for Accor Gold Plus members. However, upon arrival after an exhausting flight, there was no sign of the promised transfer service. I found myself stranded in the middle of the night, feeling quite frustrated and inconvenienced. So I called the hotel and was surprised that they don’t have my details and arrangement to pick me up. It was only after I reached out to the hotel myself that they finally bother to sent someone to pick me up. While I understand that mistakes can happen, the lack of proactive communication or accountability was disappointing, especially as a valued Gold member. I file my complain later on by texting one of the hotel’s officer, who said they will investegate this disappointing event. Never heard from them again since. While the hotel itself may offer comfortable accommodations and amenities, the initial setback of the missed airport pickup left a lasting negative impression on my stay. As a frequent traveler, I value reliability and seamless service, qualities that were unfortunately lacking in this instance.

Dear Bapak AWijaya, Thank you for taking time to share your experience during stay with us. We do apology for unpleasant experience in regards to our shuttle services. Please allow me to express my sincere apology. We have passed to related department for immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ulil Azmi - General Manager

Excellent choice to stay at Jakartha

TripAdvisor rating 5.0/5

eben_4 TripAdvisor review

Excellent option to stay at Jakarta. Very close to the Airport. Hardly 5 minutes drive from Terminal 3. Very friendly and helpful staff. Excellent room service. The rooms are not very spacious, but good enough. I had a very comfortable stay.

Excellent service

TripAdvisor rating 5.0/5

FarAway00131013982 TripAdvisor review

They have so amazing rooms good food, especially breakfast. I had very good breakfast and very very humble and when coming workers and places is so neat and clean, I guess the best place to be especially near the airport. Excellent service from guest relation ms selvi she’s very generous. Hotel have transportation drop & pick up service

Great experience

TripAdvisor rating 5.0/5

Nannamma R TripAdvisor review

Great experience when I stay in ibis styles jakarata airport cbc near from airport 5-7 minutes hotel have transportation shuttle service for pick up & drop About room very clean thankyou for housekeeping team Staff in receptionist very cheerfully especially ms selvi

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Other web-users rate our hotel

  • 644 reviews 9/10 Location
  • 948 reviews 7.3/10 Room
  • 1,022 reviews 8.6/10 Service
  • 17 reviews 8.9/10 WiFi
  • 597 reviews 7.9/10 Cleanliness
  • 423 reviews 8.2/10 Food
  • 242 reviews 7.4/10 Breakfast

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