ibis Styles Jakarta Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 598 reviews

ibis Styles Jakarta Airport - Image 1
ibis Styles Jakarta Airport - Image 2
ibis Styles Jakarta Airport - Image 3
ibis Styles Jakarta Airport - Image 4

Description

Hotel extras

  • Nearby Soekarno Hatta International Airport (10 minutes driving)

  • Free Shuttle Service every 120 minutes

  • Awarded as 2nd Green Hotel 2019 at Tangerang Area

  • Free Wifi, and Fitness Center

  • Near by shopping Center Pantai Indah Kapuk Jakarta

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Styles Jakarta Airport

Jl Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang 15125
15125 JAKARTA
Indonesia

GPS:-6.115917, 106.683062

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREATS RESTAURANT

Unique design, color full, confortable & cozy place, ready to serve lokal & international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  598 reviews

Customer review rating 2.5/5

Triyoga W. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Liana W. F. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Dr Y. M. M. Business - Confirmed reviews ALL

Dear DR Y. M. M., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 5.0/5

Mustopa K. Solo - Confirmed reviews ALL

Dear MUSTOPA K., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Ulil AZMI - General Manager

Customer review rating 1.0/5

Jennifer M. Friends - Confirmed reviews ALL

Dear Mrs. JENNIFER M., Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay did not meet your expectations. While we are pleased to know that you appreciated our convenient location near Soekarno-Hatta International Airport and the friendliness of our staff, we are truly sorry to learn about the many issues you encountered during your stay. Please accept our sincere apologies for the disappointing breakfast experience, including the limited food replenishment, slow service, and the overall quality, which clearly fell short of expectations. We also regret that the room you received did not reflect the upgrade you anticipated. We are especially concerned to learn about the ceiling leak in your room, which not only disrupted your sleep but also remained unresolved despite being reported. We sincerely apologize that this issue was not addressed promptly and that you were neither offered an alternative room nor an appropriate service recovery. This is certainly not the standard of hospitality we strive to provide. Furthermore, we regret your experience regarding the pool environment, the unavailability of pool towels, the overall condition of the hotel, and the lack of clarity surrounding the parking arrangements. Your comments regarding these facilities, as well as the condition of the property, have been shared with the relevant departments for immediate review and corrective action. We truly value your honest feedback, as it helps us identify areas where significant improvements are needed. We deeply regret that we were unable to provide the level of comfort and service you expected, and we hope you will allow us the opportunity to restore your confidence in us with a much better experience in the future. Warm regards, Ulil AZMI - General Manager

Other web-users rate our hotel

  • 754 reviews 9/10 Location
  • 1,009 reviews 7.2/10 Room
  • 1,159 reviews 8.6/10 Service
  • 17 reviews 8.4/10 WiFi
  • 652 reviews 8/10 Cleanliness
  • 351 reviews 7.9/10 Breakfast
  • 261 reviews 4.4/10 Comfort
  • 24 reviews 5.2/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Jakarta Hotels