Customer review rating 4.6/5 1,233 reviews
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The international upscale hotel is near the airport, with direct access to PIK Avenue Mall.
The first Swissôtel in Indonesia is renowned for its Swiss hospitality.
The 412 rooms and suites have amazing views. Enjoy the great ambience at The Chinese National.
The hotel has the largest Grand Ballroom in North Jakarta.
Pamper yourself with Vitality dining and keep up your health regime at Pürovel Spa & Sport.
Check-in from 14h00
Check out up to 12h00
Paying
Jalan Pantai Indah Kapuk
Kamal Muara Penjaringan
North Jakarta
14470 jakarta
indonesia
Check-in from 14h00
Check out up to 12h00
Our 412 comfortable rooms and suites are designed with sophistication and feature amazing views of Jakarta Bay. All rooms offer 49" IPTV, complimentary WiFi, mini bar, cabinet with coffee machine, bathroom with rainshower and Pürovel amenities.
Number of meeting rooms: 8
Maximum size: 2,432 m²
Maximum capacity: 2590 people
Maximum banquet capacity: 1150 people
100% genuine reviews from our guests
Find out moreterrible parking lot, less operator response
Rizki M. Families - 23/02/2021 Confirmed reviews ALL
the hotel actually provide dedicate parking lot for guests, but nobody assist me to find parking space when I checked in. the number 0 for operator is less of response when we need to reserve for swimming pool usage.
E. Solo - 23/02/2021 Confirmed reviews ALL
first impression - small lobby lift to room are just 3 with capacity for 400 rooms with so many meeting rooms and ballroom ( large capacity) this is an issue . coz the lift is very slow and queing and due to pandemic of cos social distancing in lift make it longer waiting., check out experience? take early check out by 11 and surprisingly only 1 person incharge and long que, so decided to drop the key in drop box as i dont consume any F&B that need to be paid anymore. Room checking overall is good and does look clean but when see in details, the wall paper and some part of the door was dusty and have the glue mark ( i guess so ). for the pillow is a bit smaller than normal by size ( personal preference ), some lighting for corridor towards room will be look better, as i found it too dark,and one direction can only see certain room number not all. food wise in Breakfast : Limited choice and some of the food doesn't taste like normal , exp the fried bee hon i feel its like overcook smell. and egg station kinda crowded waiting, so the health protocol doesn't really applied here. even though everyone using mask but the risk still there,
Well located and good stay
Dian I. Families - 23/02/2021 Confirmed reviews ALL
Nice place for family weekend stay.
Good stay, well experience
Irma Families - 23/02/2021 Confirmed reviews ALL
Over all the stay is great. The room clean and good. The amanities also good. Little concern for the breakfast at the 7 floor, no limit for guest number, so when the guests is full, the resto team look little bit mess and panic. Also there's no plotting position for family table and 2 person-table. But over all the food taste good and delicious. Thank you swissotel..
Excellent service from all of staff
Rizky R. W. Families - 22/02/2021 Confirmed reviews ALL
when my family and I arrived at the hotel, security and the bell boy took the initiative to welcome and carry suitcases. That's really impressed me and when checking process I got an excellent service from Mr. Ricky and Mba Putri. They really nice and helpful as well. And also when breakfast time, all of staff in restaurant really nice. They ask me what i've prefered for food and bringing to my table. They always asking me if i need more help or need to take another's food. It's a simple thing but i felt so happy cause i take my son and my baby. Thankyou for swissotel and all of staff for welcoming me and my family so nice. That's memorable for me and glad to be back there.
Our most recent 20 reviews