Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 540 reviews

Swissôtel Jakarta PIK Avenue - Image 1
Swissôtel Jakarta PIK Avenue - Image 2
Swissôtel Jakarta PIK Avenue - Image 3
Swissôtel Jakarta PIK Avenue - Image 4

Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  540 reviews

TripAdvisor Rating  4.9/5  3,925 reviews

standard city hotel, 5 star service with a maintence issue

TripAdvisor rating 4.0/5

megan y TripAdvisor review

i was accor platinum and the reason why i stay in this hotel is because i know that i will get VIP treatment. Can't expect much from city hotel. The staffs are very friendly and accomodative that they provide a box when i requested it along with scissors and tape so i can pack my stuff into the box. I got the Lounge level floor at 20th floor. Other than the mini fridge not cold at all, the door knob inside the bathroom door is missing leaving a hole and some mould on the shower wall and floor and a tiny peel on the wallpaper, there's nothing much to complain. Oh, i also found out that the sink basin was leaking but it was fixed within 5 minutes after i called the Operator. The best available hotel in PIK, so yes i will come back again.

Everything amazing

TripAdvisor rating 5.0/5

Rizka Y TripAdvisor review

The pillows are the fluffiest i’ve ever felt Room so clean.. food fantastic.. very recomended hotel for staying.. but im very sad that we have to waiting so long during the weekend for lift to our room… but overall is fantastic.. i would love to staying again in this hotel

Customer review rating 2.5/5

Louisa D. H. Families - Confirmed reviews ALL

Kolam renang kotor, perlu tingkatkan kebersihan

Customer review rating 5.0/5

Lee M. K. Couples - Confirmed reviews ALL

Very nice hotel for overnight staycation, able to early check-in to the room too. Bathtub was big and nice, my room was suite which have big area. Buffet breakfast have many varieties of foods and very tasty. But some are limited, especially the dim sum section the tofu ones which im go take but already finish. The hotel swimming pool is the best ones, the hotel lounge which im access to with my room card is nice, with canape to eat. Overall, the hotel is very nice location and services especially its besides the pik avenue mall.

Dear Lee M. K., Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Customer review rating 4.0/5

Dorothy C. W. S. Business - Confirmed reviews ALL

Good breakfast

Dear Dorothy C. W. S., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

In partnership with TripAdvisor

Other web-users rate our hotel

  • 457 reviews 9.5/10 Location
  • 679 reviews 8.2/10 Room
  • 767 reviews 9.3/10 Service
  • 12 reviews 6.4/10 WiFi
  • 301 reviews 8.1/10 Cleanliness
  • 266 reviews 9.1/10 Vibe
  • 225 reviews 7.2/10 Comfort
  • 200 reviews 8.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta