Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.7/5 579 reviews

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Swissôtel Jakarta PIK Avenue - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Telephone
Fax +62 21 22571199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  579 reviews

TripAdvisor Rating  4.9/5  3,963 reviews

The best service staff u will find.

TripAdvisor rating 5.0/5

LightPacker824505 TripAdvisor review

The swisshotel PIK always stands out because of the staff, in addition to the facilities and the location. Had to change a reservation at the very last minute due to flight schedules and Ms Patricia Irena was super helpful and responsive. And when i did eventually check in, Mr Bismo was so attentive to whatever needs i had. It's all these superb staff that makes the Swissôtel so special and my go to whenever I'm in jakarta. Thank you Swissôtel!

Stingy upgrade, flooded bathroom

TripAdvisor rating 4.0/5

AndrewSantoso Families - TripAdvisor review

Check-in was fast. Got a stingy upgrade. It was only a high floor upgrade.Other benefits as a platinum member include free breakfast and free lounge access The room has a very luxurious feel, but it also feels very compact. It's packed because there's a sofa, table, and chairs that work together with a cupboard for the minibar. You can still open your suitcase. The walls are all wood paneled and the wallpaper is plain. The TV in the room is large. The bathroom mirror is equipped with smart glass that can fog up when turned on. The bathroom is standard-sized, but unfortunately, mine sometimes leaked, sometimes not. Complete amenities with Purovel towels, standard Swissôtel amenities. The facilities are connected to the PIK Avenue Mall, gym, spa, and swimming pool. The pool is not large but the color combination is nice. The gym is spacious and feels empty, but there's nothing special about it. The lounge doesn't offer afternoon tea, only all-day drinks and evening cocktails. The evening cocktails include liquor, rice, green beans with bacon, chicken cooked in coconut milk, spicy beef, cheese, nuts, fish soup, corn on the cob, chicken steak, cold cuts, smoked salmon tartlet, bacon egg, salad, various hummus, duck salad, tiramisu, crème brûlée, and pistachio éclair. The selection isn't extensive, but the quality of the hot food is excellent, especially the meats. Breakfast is at Chinese National (the restaurant's name). Swissotel PIK is smart, as a 5-star restaurant requires several specialty restaurants. They created one large restaurant with various concepts to save on kitchen space and several dishes. The breakfast options are quite extensive and the flavors are quite good, but not memorable. The restaurant's interior is nice, with a gothic feel in some areas. The menu: 1. Noodle station: lontong sayur (rice cake with vegetables), opor ayam (chicken in coconut milk), boiled egg, Hainanese rice, black sticky rice porridge 2. Dim sum Sum, juice, smoothies, various fruits, morning rainbow, Swiss chocolate, milk, cereal 3. Parfait, yogurt, cold cuts, salad, cheese, herbal drinks, fruit, egg station, oatmeal 4. Bean tomato, quiche, okra, hash browns, sausage, vermicelli, capjay, coconut fish, soy sauce chicken 5. Various hummus, Middle Eastern dishes (chicken, beef, beans, basmati rice, bread, umm ali) 6. Pastries, bakery, crepes, waffles, pancakes

Great hotel for a stop over

TripAdvisor rating 5.0/5

kdpendrey Couples - TripAdvisor review

Lovely hotel. Ours was only a stop over this time but staff amazing. Rooms clean and modern. You can get a drink and snack 24 hours . Easy check in. Beds comfy, rooms dark. Staff wrote a lovely note to us congratulating us on a family occasion Totally recommend

Great for business days

TripAdvisor rating 5.0/5

mike v Business - TripAdvisor review

Really beautiful hotel, room was great. Took a bike ride along water edge when I had a break, staff is exceptionally kind and helpful. Super, super focus on customer care, the surface was fast and always been smile. Super impressed. It’s one of the best managed hotels that I’ve had exposure to over the last four or five years. My compliments of the Management. Great for business stays.

Customer review rating 5.0/5

Swapna K. Business - Confirmed reviews ALL

I loved the experience in Swiss PIK hotel, all staff is very polite and supportive. It was quick check in and check out with lovely hospitality. Breakfast was amazing being a Vegetarian.

Dear Swapna K., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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Other web-users rate our hotel

  • 473 reviews 9.7/10 Location
  • 727 reviews 8.6/10 Room
  • 837 reviews 9.4/10 Service
  • 12 reviews 7.7/10 WiFi
  • 340 reviews 8.6/10 Cleanliness
  • 293 reviews 9.2/10 Vibe
  • 214 reviews 8.9/10 Breakfast
  • 93 reviews 6.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.