Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 662 reviews

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Swissôtel Jakarta PIK Avenue - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Telephone
Fax +62 21 22571199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  662 reviews

TripAdvisor Rating  5.0/5  3,696 reviews

Stay could have been better

TripAdvisor rating 3.0/5

Luanzhan G TripAdvisor review

This stay wasn’t as pleasant as before. We had requested to combine 2 reservations for the stay but the card key was programmed and we had to queue for the card to be programmed again twice. 4 counters were all processing check-ins. We waited for nearly 15 mins just to get the card access. The hotel could have done the card programming during the check in. Room was ok but the toilet had sewage smell. Refreshments for beverages was not topped up after room was makeup. Hope the next stay will be as good the other previous stay.

Good service

TripAdvisor rating 5.0/5

Passenger12859017463 TripAdvisor review

The service was good, me and my friends love the ambience in the Chinese national, the service also good by Cynthia and Richard. The food also good, but we can't eat too much. Zidane also very helpful. This is my first time visit the Chinese national

Christmas gathering

TripAdvisor rating 5.0/5

Paradise53771989382 TripAdvisor review

The place is cozy n the food is good especially casiu n peking duck is so yummy 😋😋. The service is good n ms cynthia is the best n the decoration looks great. I think someday i’ll come back again with my family. I have a memorable christmas lunch 🥰

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I like the location but compared to other 5 stars hotel brands I stay, the amenities and service are slightly below par. more like 4.5 stars.

Dear Rifai R., Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Very Attractive Lunch

TripAdvisor rating 5.0/5

Connector60004007745 TripAdvisor review

Everything was good, the food and the service was excellent. We really like the dessert attraction with the fire. That was 😍😍😍 very interesting. I'm not a big fan of dessert, but the ice cream cake was delicious. Thank you Elsy, Zia, Deffi, Dwi and Razwa for help us in this event ❤️❤️

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Other web-users rate our hotel

  • 517 reviews 9.4/10 Location
  • 718 reviews 8.1/10 Room
  • 780 reviews 9.2/10 Service
  • 13 reviews 7.4/10 WiFi
  • 328 reviews 8.2/10 Cleanliness
  • 267 reviews 9.2/10 Vibe
  • 230 reviews 8.3/10 Breakfast
  • 104 reviews 5.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.