Swissôtel Jakarta PIK Avenue

Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 1,436 reviews

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Hotel extras

  • Labelled ALLSAFE

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

ALLSAFE approved hotel

Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our accommodation(s)

With great views of Jakarta Bay, our inspired rooms and suites give you a fulfilling sense of place in Indonesia's busy capital. Relax in the refreshing comfort of one of these 412 sanctums with contemporary decor and a wide range of amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,436 reviews

TripAdvisor Rating  5.0/5  1,793 reviews

Excellent service!

TripAdvisor rating 5.0/5

Fatma B Business - TripAdvisor review

Excellent service, excellent crew. I would like to cite them by name: mei, ton, nuril, chelsea, michelle, stefany, fatur, michael! Keep up the great work! Its one of the best hotels ive been to, food is nice as well, and nice rooms . The mall is just nearby

🤍🇮🇩🙌🏻

TripAdvisor rating 5.0/5

roc_os560 Business - TripAdvisor review

The hotel is very nice, but most importantly is how they make you feel, amazing staff. I recommend you to make a massage with Dini, she is super professional and her massage was very good!!! Enjoy your stay 😊

Excellent service

TripAdvisor rating 5.0/5

WaseemA9 Business - TripAdvisor review

Amazing hospitality appreciate the efforts of Chelsea Michelle and Michael to make our stay comfortable and feel welcomed, beautiful hotel, comfortable rooms and gym is well equipped and the pool is unique

Dear WaseemA9, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team especially Ms. Chelsea and Mr. Michael as they received your personal appreciation and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good service and Good hotel

TripAdvisor rating 5.0/5

cheekianlau1290 Business - TripAdvisor review

This the first time to come Swissotel five star hotel near the airpport only 12 minutes. Thank you to Yori as airpport representatife who waiting me in outside gate departure to arrange the transportation to hotel and back again to airport. Yori very nice people and detail to explaine about hotel and tourist attraction in pik while waiting the transportstion. For the hotel room very good and breakfast food is good also. Thank you for the experience stay in swissotel

Dear cheekianlau1290, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team especially Mr. Yori as he received your personal appreciation and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Waiting for the passenger

TripAdvisor rating 5.0/5

viviii_aniiiiii Business - TripAdvisor review

Excellent service Special thanks to Browmilk Team, Kevin, Nick, Irgi, Putri, Helby. And Chef Ardan, Budi, Bobo, Dika Thank you so much for the excellent service Really appreciate it Once again Thank you so much for all you 🫶🏻🫶🏻🫶🏻🫶🏻

Dear viviii_aniiiiii, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Let me thank you for sharing your satisfaction review at Brownmilk Deli. I am glad to know you enjoy our food and drinks with us and also the service especially served by the names you mentioned above. I am going to share this review with the team and I believe this will bring nothing more but an encouragement for them as we strive to continuously improve the quality of our services and products. Thank you again for sharing your satisfaction with us. Stay safe and looking forward to serving you soon! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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Other web-users rate our hotel

  • 435 reviews 9.2/10 Location
  • 915 reviews 8.7/10 Room
  • 1,283 reviews 9.1/10 Service
  • 41 reviews 8.9/10 WiFi
  • 514 reviews 8.6/10 Food
  • 489 reviews 7.9/10 Amenities
  • 468 reviews 8.5/10 Cleanliness
  • 335 reviews 9.3/10 Vibe

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