Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 680 reviews

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Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  680 reviews

TripAdvisor Rating  5.0/5  3,678 reviews

Great hotel with great staff.

TripAdvisor rating 5.0/5

Adventure60599104509 TripAdvisor review

Hotel is in excellent location, close to shopping centre, beds are comfy, also received a free upgrade. staffs are friendly and really helpful. Thanks for 'Very' for his hospitality and of course everyone for making our stay a welcomed one.

Memorable experience

TripAdvisor rating 5.0/5

llyk TripAdvisor review

This is defitnely the best and most memorable hotel we’ve visited. The staffs are super friendly and not only that they went beyond their way to organize a memorable and beautiful birthday last minute request for my partner. I would like to thanked the Front Desk Relations, Tiffany, Cecil, Nuril, Cecilia, Ashiva, Samuel, Axel, Devita & Marcella. Also would like to send my appreciation to front desk, Ms Jacquline for organizing this special day. The hotel is very clean and well located next to a mall with many nice restaurants. Totally recommend everyone to come to stay and experience Swissotel hospitality

Summers at the pool :)

TripAdvisor rating 5.0/5

margareth L Friends getaway - TripAdvisor review

The service is very good, they are friendly and always provide what we needed quickly, the food served isoo soo yumyummyy :D The vibes are calm and comfortable, the music used is very relaxing. You know that they have steak and wine is a perfect combination! :)) you should try it!! 😉 Oh . . they have many types of cocktails and it looks so good.. :) love summers at the pool so much :))

Dear Margareth L, Thank you so much for your delightful review! We’re so happy to hear that you enjoyed your time by the pool and had a great experience with our service. It's wonderful to know that our friendly team was able to quickly provide everything you needed, and that the food, especially the steak and wine combination, lived up to your expectations. We’re also glad you enjoyed the relaxing atmosphere, music, and our variety of cocktails. It’s fantastic to know that you loved the “summers at the pool” experience! We’ll be sure to pass along your kind words to the team, who will be thrilled to hear about your positive feedback. Thank you for recommending us, and we look forward to welcoming you back for another memorable visit! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good stay

Customer review rating 5.0/5

Andry Families - Confirmed reviews ALL

Nice room and executive lounge

Dear Andry H., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

poor lunch at swissotel PIK

TripAdvisor rating 3.0/5

946WELDONE TripAdvisor review

Lunch at swissotel around the pool. Poor food, Poor Service, I feel this was a 2 star property especially this area. Sup Buntut with local beef and sellit 20$? eh oh? can you please double check this? Restaurant is not looking good. Come on Accor wake up..

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Other web-users rate our hotel

  • 519 reviews 9.3/10 Location
  • 727 reviews 8/10 Room
  • 787 reviews 9.2/10 Service
  • 13 reviews 7.8/10 WiFi
  • 338 reviews 8/10 Cleanliness
  • 280 reviews 9.1/10 Vibe
  • 226 reviews 8.3/10 Breakfast
  • 108 reviews 5.5/10 Value

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