Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.5/5 683 reviews

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Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  683 reviews

TripAdvisor Rating  5.0/5  3,636 reviews

Best hotel and staff!!

TripAdvisor rating 5.0/5

Abdulrahman A TripAdvisor review

It was an amazing hotel. Also I have forget my money in the room safe when I reached Bali I contacted them and they very helpful and honest especially Marcella and Navira. They are the best and they saved my vacation. They went off there work time to transfer the money to me which made speechless because of their kindness and honesty. Thank you Marcella and Navira for what you did 🙏

Great hospitality

TripAdvisor rating 5.0/5

Dian P TripAdvisor review

Cozy rooms, nice view from our room, and complete aminities. Good arrangement for check in and check out. Good food for breakfast (western, asian, arabian food) A completr gym equipments, sauna, and spa. It is connecting hotel to the pik avenue mall.

10/10

TripAdvisor rating 5.0/5

Hiba S TripAdvisor review

the hotel is so nice , and the service is extremely good, the ppl who are working there are friendly, kind and they truly know what hospitality means, tgey msde us feel so comfortable and welcomed. so glad i was there , n would like to thank the staff of the hotel for their hard work❤️.

Wonderful Concierge Service

TripAdvisor rating 5.0/5

lalansetiawan Business - TripAdvisor review

Nice place for Business and Relax, Good service and helpful for all the staff. I had a wonderful stay at swisotel PIK beautiful lobby, wonderful ambiance and design of the hotel room. warm greetings from Ms.Carolina dan Ms. Bella at Executive lounge very nice place for relax. Kudos to Mr. Hendi Head of Concierge with his team Mr. Ihsan and Mr. Yori really helpful and organized my purposes. Thank you and Great Job Always!!

Dear lalansetiawan, Thank you for your fantastic review! We’re delighted to hear that you had a wonderful stay at Swissôtel PIK. It's great to know that you enjoyed the ambiance of our lobby and the design of your room. We appreciate your kind words about our Executive Lounge and the warm greetings from Carolina and Bella. I will be sure to pass on your compliments to Hendi, Ihsan, and Yori for their exceptional service. Your feedback motivates our team to continue providing the best experience for our guests. We look forward to welcoming you back soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

TOP NOTCH HOTELL

TripAdvisor rating 5.0/5

raphaeltan88 Business - TripAdvisor review

Thank you very much for the hospitality, especially to Hendi and Tiffany. During the SEABEF meeting, the ballroom was very clean and the food was very proper. This hotel also has easy access and plenty of signs, making it convenient. The room was very clean, and everything was excellent.

Dear Raphaeltan88, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our team, especially Hendi and Tiffany, to be helpful. We take pride in maintaining a clean and comfortable environment for our guests, and it’s great to know that the ballroom and food met your expectations. We're glad you appreciated the easy access and signage as well. Your compliments motivate us to keep providing top notch service. We hope to welcome you back soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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Other web-users rate our hotel

  • 509 reviews 9.3/10 Location
  • 702 reviews 7.9/10 Room
  • 765 reviews 9.1/10 Service
  • 14 reviews 8.8/10 WiFi
  • 327 reviews 8/10 Cleanliness
  • 264 reviews 9.1/10 Vibe
  • 230 reviews 6.7/10 Comfort
  • 224 reviews 8.1/10 Breakfast

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