Swissôtel Jakarta PIK Avenue 5 stars

Customer review rating (ALL Rating) 4.7/5 805 reviews

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Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  805 reviews

Customer review rating 4.5/5

Carmel B. Solo - Confirmed reviews ALL

Comfortable bed, delicious breakfast with lots of variety.

Dear Carmel B., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Customer review rating 5.0/5

Wen M. A. C. Solo - Confirmed reviews ALL

Good service. Good location. Nice hotel

Dear Wen M. A. C., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Customer review rating 5.0/5

Chin K. T. Business - Confirmed reviews ALL

The staff are very nice, services are good.

Dear Chin k. T., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is T. my greatest pleasure T. know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement T. all of them as we strive T. continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Customer review rating 4.5/5

C. C. Families - Confirmed reviews ALL

Warm and thoughtful hospitality from start to finish. The birthday surprise for my sister, including the mirror art greeting and chocolate cake, made our stay extra memorable. Thank you to the Guest Relations and Concierge teams for the excellent service and warm welcome in PIK.

Dear C. Candrawani, I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Customer review rating 4.0/5

Lai W. L. Business - Confirmed reviews ALL

Room too dark and towel not very clean.

Dear Lai W. L., Thank you for sharing your feedback with us following your recent stay at Swissôtel Jakarta PIK Avenue. We are pleased to know that you enjoyed our convenient location. However, please accept our sincere apologies regarding the room lighting and the cleanliness of the towels, which did not meet your expectations. Your comments have been shared with our Housekeeping team for immediate attention and improvement. We truly appreciate your valuable feedback, as it helps us enhance the quality of our services and guest experience. We hope to have the opportunity to welcome you back again and provide you with a much more comfortable stay. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Other web-users rate our hotel

  • 469 reviews 9.6/10 Location
  • 701 reviews 8.3/10 Room
  • 863 reviews 9.4/10 Service
  • 12 reviews 8.3/10 WiFi
  • 336 reviews 8.4/10 Cleanliness
  • 307 reviews 9.4/10 Vibe
  • 245 reviews 7.7/10 Comfort
  • 238 reviews 9.1/10 Breakfast

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