Swissôtel Jakarta PIK Avenue 5 stars

Name: Swissôtel Jakarta PIK Avenue - 5 Star Hotel in Jakarta | ALL - ALL
Address: Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, JAKARTA, 14470, ID
Telephone: +622122571188
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 830 reviews

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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

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Swissôtel Jakarta PIK Avenue

At Swissôtel Jakarta PIK Avenue, enter a vitalising haven in the north of Indonesia's capital. Handily near Soekarno-Hatta International Airport, the hotel stands in one of Jakarta's safest districts with sweeping views of the bay and direct access to PIK Avenue shopping centre. From Swissôtel Jakarta PIK Avenue, discover the prestigious PIK area with popular culinary delights.

Swissôtel Jakarta PIK Avenue is a 5-star hotel in North Jakarta, ideally located with direct access to PIK Avenue Mall and just a short drive from Soekarno-Hatta International Airport. Enjoy elegant rooms and suites, dining venues, meeting facilities, a swimming pool, fitness centre, and convenient access to nearby lifestyle and business destinations.

After exploring Jakarta, relish the hotel's tasty Chinese dishes in its inviting restaurant. And bask in the authentic warmth of Swiss hospitality at the heart of a bustling Asian hub.

Welcome to the upscale urban oasis in north Jakarta. Experience Swiss and Indonesian flair in the intimate rooms and suites filled with thoughtful amenities, alongside vitality-inspired dining, Pürovel Spa & Sport and renowned Swiss hospitality.

Sean HALPIN, Hotel Management

Hotel extras

Prime location near golf courses, supermarket, and variety of dining & outdoor recreation
Direct access to PIK Avenue shopping centre
Largest ballroom in northern Jakarta
412 contemporary guest rooms and suites with views of Jakarta Bay
Authentic Chinese cuisine from resident master chef

Our accommodation(s)

Room

Premier Room with 1 King Size Bed

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Premier Room with 2 Single Beds

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Premier Room with 1 King Size Bed, Bay View

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

See availabilities

Room

Swiss Advantage Room with 1 King Size Bed

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Room

Swiss Advantage Room with 2 Single Beds

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Swiss Advantage with 1 King Size Bed, Bay View

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

Swiss Advantage with Twin Beds, Bay View

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: Bay view

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Room

Swiss Select Room with 1 King Size Bed

4 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

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Room

Swiss Signature Room with 1 King Size Bed, Bay View

4 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

Swiss Executive Room with 1 King Size Bed, Executive Floor

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View or Pool side

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Room

Swiss Executive Room with 2 Single Beds, Executive Floor

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: Bay view or City View

See availabilities

Room

Grand Room with 1 King Size Bed

4 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View or Pool side

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Suite

Swiss Grand Suite with 1 King Size Bed

4 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Swiss Prestige Suite with 1 King Size Bed

4 pers. max
88 m² / 947 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Suite

ST. GALLEN SUITE with 1 King Size Bed

4 pers. max
216 m² / 2325 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View

See availabilities

Suite

ST. MORITZ SUITE with 1 King Size Bed

4 pers. max
216 m² / 2325 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View

See availabilities

Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

+62 21 22571188

+62 21 22571199

BOJONG INDAH

Railway station

Access: 7.2 km / 4.47 mi 13 min drive

Taman Wisata Alam Mangrove

National park

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PIK Avenue Mall

Shopping centre/mall

Access: 1 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

LETTERPRESS BAR

Letterpress is a quintessential Teahouse during the day and an elegant bar by night. Enjoy timeless oriental snacks or a perfect cup of precisely decanted tea blends. Savour our signature Letterpress afternoon tea sessions.

SUMMERS AT THE POOL

This urban tropical bar offers icy cold beverages and delicious cuisines. Bask in the relaxing poolside ambience sipping refreshing cocktails, bubblies or fresh juices, while enjoying the free-form pool at sundown and sky-soaring airplanes.

BROWNMILK 24 HOURS DELI

Brownmilk 24 hours deli offer hearty breakfasts, gourmet sandwiches, massive salads, homemade bakery treats and a stellar good cuppa at Lobby level of Swissôtel

Fitness center

Pürovel Spa & Sport equipped with an array of therapeutic treatments combining Eastern traditional healing with Western technologies. TechnoGym, our fitness centre is open 24 hours.

Purovel Spa & Sport

Pürovel is inspired by the Alpine seasons. Its philosophy mirrors the four stages of natural vitality. Enjoy our Swiss made bath products, whose ingredients grow in an Alpine garden or try one of our signature massages.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 2432 m² / 26177.805 sq ft
Maximum seats capacity: 2590
Maximum capacity for banquets: 1150

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Weddings

Non contractual photo

Featuring one of the city's largest grand ballrooms, local and international cuisine and refined service, Swissôtel Jakarta PIK Avenue is ideal for dream weddings, be it a traditional Indonesian or modern weddings.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 830 reviews

Andriessanto C. L. Couples - 8/25/2026 Confirmed reviews ALL

I had a very good stay at Swissôtel Jakarta PIK Avenue. The room was comfortable and well maintained, and the overall hotel experience was pleasant. Breakfast was also very good, with good-quality food and a nice selection. I rated my stay 8/10 mainly because of one important safety concern. The bathroom floor was quite slippery, and I actually slipped twice during my stay. Fortunately, I was not seriously injured, but I believe this is something the hotel should take seriously and review, especially in terms of flooring, anti-slip measures, or providing appropriate bath mats. Apart from this safety issue, everything else during my stay was very good. I hope the hotel can address this point, as it would make the overall experience even better and safer for guests.

Dear Mr. Andriessanto, Thank you for taking the time to share your detailed feedback following your recent stay at Swissôtel Jakarta PIK Avenue. We are pleased to know that you enjoyed the comfort and condition of your room, as well as our breakfast selection and overall hotel experience. However, we sincerely apologize for the safety concern you experienced in the bathroom and, in particular, that you slipped twice during your stay. We are relieved to hear that you were not seriously injured. Your feedback regarding the slippery bathroom floor and the need for appropriate anti-slip measures has been taken very seriously. We have shared your comments with our relevant team for immediate review and follow-up, as the safety and well-being of our guests remain our highest priority. We truly appreciate you bringing this matter to our attention, as your feedback helps us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide you with a safer and more comfortable experience. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Amara A. Families - 8/18/2026 Confirmed reviews ALL

I had a wonderful stay at Swissôtel Jakarta PIK Avenue. From the moment we arrived, the service was warm, attentive and genuinely welcoming. A special thank you to the Guest Relations team — Cecil, Regina, Nuri, Aldo, Fesya, Chantiq, Yurike, Sasa, Xena, Lady, Furgon, Irjal, Nina and Ella. Everyone was so friendly, helpful and attentive throughout our stay. Your hospitality truly made us feel well taken care of. I would also like to give a special mention to Yuda, the Director of Operations. His support and responsiveness were truly exceptional. Even when he was off duty, he was always willing to help whenever we needed anything and was incredibly quick to respond. His genuine care and commitment to making sure guests have a great experience really stood out to me. I also really enjoyed the yoga session with Mas Rhama. The combination of Hatha Yoga and meditation was excellent — such a nice way to relax, recharge and start the day feeling refreshed. I also had the chance to try the spa and enjoyed a one-hour massage with Sarah. She was lovely and the massage was very relaxing — definitely another highlight of my stay. And of course, Summers was another highlight. The food was delicious and the poolside atmosphere was lovely. It was a great place to enjoy a meal and spend quality time with the family. Overall, this was a very enjoyable stay with great service, wonderful facilities, good food and an excellent location connected to PIK Avenue Mall. I would definitely be happy to come back and recommend Swissôtel Jakarta PIK Avenue to others. Thank you to the entire team for making our stay so memorable!I had a wonderful stay at Swissôtel Jakarta PIK Avenue. From the moment we arrived, the service was warm, attentive and genuinely welcoming. A special thank you to the Guest Relations team — Cecil, Regina, Nuri, Aldo, Fesya, Chantiq, Yurike, Sasa, Xena, Lady, Furgon, Irjal, Nina and Ella. Everyone was so friendly, helpful and attentive throughout our stay. Your hospitality truly made us feel well taken care of. I would also like to give a special mention to Yuda, the Director of Operations. His support and responsiveness were truly exceptional. Even when he was off duty, he was always willing to help whenever we needed anything and was incredibly quick to respond. His genuine care and commitment to making sure guests have a great experience really stood out to me. I also really enjoyed the yoga session with Mas Rhama. The combination of Hatha Yoga and meditation was excellent — such a nice way to relax, recharge and start the day feeling refreshed. I also had the chance to try the spa and enjoyed a one-hour massage with Sarah. She was lovely and the massage was very relaxing — definitely another highlight of my stay. And of course, Resto ; Summers was another highlight. The food was delicious and the poolside atmosphere was lovely. It was a great place to enjoy a meal and spend quality time with the family. Overall, this was a very enjoyable stay with great service, wonderful facilities, good food and an excellent location connected to PIK Avenue Mall. I would definitely be happy to come back and recommend Swissôtel Jakarta PIK Avenue to others. Thank you to the entire team for making our stay so memorable!

Dear Ms. A., Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay at Swissôtel Jakarta PIK Avenue. We are truly delighted to know that you had an exceptional experience with us and that our warm and attentive hospitality made you and your family feel well taken care of. Your kind recognition of our Guest Relations team, Cecil, Regina, Nuri, Aldo, Fesya, Chantiq, Yurike, Sasa, Xena, Lady, Furgon, Irjal, Nina, and Ella, is sincerely appreciated. We will be sure to share your wonderful compliments with them. It is also heartwarming to hear your appreciation for Yuda, our Director of Operations. We are pleased that his responsiveness and genuine care made such a positive impression during your stay. Your recognition means a great deal to him and to the entire team. We are equally happy that you enjoyed the Hatha Yoga and meditation session with Rhama, as well as your relaxing spa treatment with Sarah. It is wonderful to know that these experiences allowed you to relax, recharge, and enjoy your time with us. We are also pleased that Summers was another highlight of your stay, particularly the delicious food and relaxing poolside atmosphere where you could spend quality time with your family. Our convenient connection to PIK Avenue Mall is indeed something we are proud to offer our guests. Thank you once again for your kind words and for recommending Swissôtel Jakarta PIK Avenue. Your feedback is a great encouragement to our team, and we look forward to welcoming you and your family back for another memorable stay in the future. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Weng-choong-willam P. Business - 8/14/2026 Confirmed reviews ALL

Dear Mr. P., Thank you for taking the time to share your detailed feedback following your recent stay at Swissôtel Jakarta PIK Avenue. We are pleased to know that you enjoyed the comfortable bed, nice view, convenient access to the shopping mall and restaurants, as well as the in-room coffee machine and drinking water amenities. We are also delighted that you appreciated the variety of choices available at our breakfast. At the same time, we sincerely apologize for the inconvenience caused by the weak shower pressure and the faulty switch for the standing lamp. We understand how these issues can affect your comfort during your stay. Please be assured that your feedback has been shared with our Engineering team for further inspection and appropriate follow-up. Thank you once again for your constructive comments. We truly appreciate your feedback, as it helps us identify areas where we can improve our facilities and services. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Suat E. K. Families - 8/9/2026 Confirmed reviews ALL

Dear Suat E. K., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Mahardika F. Business - 8/9/2026 Confirmed reviews ALL

Dear Mahardika F., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Web-users rating

Other web-users rate our hotel

490 reviews 9.6/10 Location
695 reviews 8.3/10 Room
871 reviews 9.4/10 Service
13 reviews 8.9/10 WiFi
333 reviews 8.2/10 Cleanliness
297 reviews 9.3/10 Vibe
251 reviews 7.7/10 Comfort
245 reviews 9.4/10 Breakfast

60 reviews 9.6/10 Location
75 reviews 8.4/10 Room
95 reviews 9.7/10 Service
38 reviews 8.4/10 Cleanliness
29 reviews 9.4/10 Breakfast
15 reviews 9.2/10 Vibe
9 reviews 6.7/10 Value

41 reviews 9.4/10 Location
65 reviews 7.7/10 Room
65 reviews 9.3/10 Service
28 reviews 7.8/10 Cleanliness
22 reviews 9/10 Vibe
21 reviews 9.1/10 Breakfast
8 reviews 6.8/10 Value
7 reviews 9.4/10 Wellness Area

57 reviews 9.5/10 Location
69 reviews 6.9/10 Room
94 reviews 9.2/10 Service
29 reviews 7.5/10 Cleanliness
22 reviews 9.3/10 Breakfast
7 reviews 7.2/10 Value

22 reviews 9.7/10 Location
29 reviews 8.2/10 Room
26 reviews 9.4/10 Service
12 reviews 7.7/10 Comfort
11 reviews 9.5/10 Breakfast
10 reviews 8.4/10 Cleanliness
9 reviews 9.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

Swissôtel Jakarta PIK Avenue is located at Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 Jakarta, Indonesia. Our hotel offers direct access to PIK Avenue shopping centre and is a short drive from Soekarno-Hatta International Airport. Nearby attractions include:

PIK Avenue Mall - 1 minute walk
Taman Wisata Alam Mangrove - 10 minute walk
Bojong Indah Railway Station - 13 minute drive

What types of rooms are available?

Swissôtel Jakarta PIK Avenue offers a variety of accommodations including:

Premier Room with 1 King Size Bed or 2 Single Beds
Swiss Advantage Room with 1 King Size Bed or 2 Single Beds
Swiss Select Room with 1 King Size Bed
Swiss Signature Room with 1 King Size Bed
Swiss Executive Room and Grand Room with Executive Lounge access
Suites including Swiss Grand, Swiss Prestige, St. Gallen, and St. Moritz

What services and amenities are available?

What dining options are available?

Swissôtel Jakarta PIK Avenue offers diverse dining experiences:

The Chinese National: Hearty Chinese cuisine, open daily 06:30 AM - 09:00 PM
Letterpress Bar: Teahouse by day and elegant bar by night, open daily 06:00 PM - 12:00 AM
Summers at the Pool: Tropical poolside bar, open daily from 10:00 AM
Brownmilk 24 Hours Deli: Hearty breakfasts and bakery treats, open 24/7

Room service and vegetarian options are also available.

What are the check-in and check-out times?

At Swissôtel Jakarta PIK Avenue, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Swissôtel Jakarta PIK Avenue regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.