Swissotel Jakarta PIK Avenue 5 stars

Customer review rating 4.6/5 396 reviews
Swissotel Jakarta PIK Avenue
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Hotel extras

  • The international upscale hotel is near the airport, with direct access to PIK Avenue Mall.

  • The first Swissôtel in Indonesia is renowned for its Swiss hospitality.

  • The 412 rooms and suites have amazing views. Enjoy the great ambience at The Chinese National.

  • The hotel has the largest Grand Ballroom in North Jakarta.

  • Pamper yourself with Vitality dining and keep up your health regime at Pürovel Spa & Sport.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundryPaying
  • Beauty salon
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf (Nearby)
Catering
  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Swissotel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk
Kamal Muara Penjaringan
North Jakarta
14470
jakarta
indonesia

Tel: +622122571188

Fax: (+62)21/22571199

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 10.4km / 6.46 miles

  • By train

    BOJONG INDAH At 7.2km / 4.47 miles

GPS :-6.108287, 106.740398

Our accommodations

Our 412 comfortable rooms and suites are designed with sophistication and feature amazing views of Jakarta Bay. All rooms offer 49" IPTV, complimentary WiFi, mini bar, cabinet with coffee machine, bathroom with rainshower and Pürovel amenities.

Accessible room

Premier Room with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room with 1 King Size Bed, Bay View

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage Room with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage with 1 King Size Bed, Bay View

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage with Twin Beds, Bay View

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Select Room with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Signature Room with 1 King Size Bed, Bay View

  • Max. number of persons: 4
  • Area: From 43
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Executive Room with 1 King Size Bed, Executive Floor

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Executive Room with 2 Single Beds, Executive Floor

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Grand Room with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 54
  • Views: Bay view, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Grand Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72
  • Views: Bay view, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Prestige Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 88
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PIK Avenue Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 216
  • Views: Bay view, City side *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Presidential Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 216
  • Views: City side, Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

THE CHINESE NATIONAL

Type of cuisine: International

Helmed by a master chef, The Chinese National showcases exquisite yet hearty dishes to satisfy discerning enthusiasts. The restaurant has been artistically designed to create an intimate atmosphere. Ideal for gatherings, celebrations and entertainment.

PAPER DUCK

Type of cuisine: Thematic cuisine

Executed with an elegant gourmet artistry, the exquisite Paper Duck captivates the palate with the finest Cantonese delicacies including the must-try Paper Duck's Peking Duck. At this impressive venue, entertaining and Chinese dining are redefined.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IRON NEEDLE

Type of cuisine: Thematic cuisine

Be it the classic you mian, hand pulled la mian or fried hor fun, there's nothing like the simple happiness of having a plate of noodles. At Iron Needle Noodle and Dimsum House, enjoy a variety of noodles with an assortment of authentic HK style Dimsum.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLACK POWDER RED

Type of cuisine: Thematic cuisine

Black Powder Red is an innovative Chinese restaurant at the heart of The Chinese National, which offers the authentic seven flavours of Sichuan, spicy, aromatic, sweet, bitter, sour, peppery and salty. Be prepared for a fiery, yet tasty journey.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LETTERPRESS

Photo non contractuelle / Strictly non binding

Letterpress is a quintessential Tea-house during the day and an elegant bar by night. Enjoy timeless oriental snacks or a perfect cup of precisely decanted tea blends. Savour our signature Letterpress afternoon tea sessions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUMMERS

Photo non contractuelle / Strictly non binding

This urban tropical bar offers icy cold beverages and delicious cuisines. Bask in the relaxing poolside ambience sipping refreshing cocktails, bubblies or fresh juices, while enjoying the free-form pool at sundown and sky-soaring airplanes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 2,432

  • Maximum capacity: 2,590 people

  • Maximum banquet capacity: 1,150 people

Find out more

Our guest reviews for
Swissotel Jakarta PIK Avenue

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

396 reviews

Great location which near by the airport do not have to worry about the traffic

Customer review rating 4.6/5

V. P. S. Business - 20/02/2020 Confirmed reviews ALL

Very Nice and well trained staff

Exceptional Hotel. Excellent Hospitality

Customer review rating 4.6/5

Phang K. Families - 20/02/2020 Confirmed reviews ALL

We came to celebrate our daughter's birthday and got so many surprises from the hotel staffs. The rooms were incredibly comfortable and clean. Nice pool area. And the breakfast was delicious. And also special thanks to Mr.Wahyu who upgraded our room to Suite Room and Mr.Tan who decorated our room. You two gave us unforgettable moments. Definitely will come back again in the future.

Great Hotel with Excellent Service in All Aspects

Customer review rating 4.6/5

Yudy Families - 20/02/2020 Confirmed reviews ALL

We have a total satisfactory & memorable experience during our 3 nights stay here. The room, the breakfast, the lounge, the service, the pool and facilities, the location all comes in a very excellent package.

Good Stay

Customer review rating 4.6/5

Kurnia A. P. Business - 19/02/2020 Confirmed reviews ALL

Amazing Interior Design, All Staff Well Groom & Polite, Best Location connected with PIK Avenue

Very homey hotel

Customer review rating 4.6/5

@vqtory Friends - 19/02/2020 Confirmed reviews ALL

Good Stay, love the interior. Very homey and the staft are nice.

A very lovely stay, supremely well-taken care of by the wonderful Swissotel Jakarta team

Customer review rating 4.6/5

Tytan Business - 19/02/2020 Confirmed reviews ALL

A very lovely stay, supremely well-taken care of by the wonderful Swissotel Jakarta team throughout my stay from the check-in right through check-out. Special mention to Mei who had contacted pre-arrival to make sure all requests were taken care of, and then there is Carolina (from the Executive Lounge) who went beyond the call of her duty to help me (with support from some other Swisstotel Jakarta team) to help me source and deliver to the hotel some facial - surgical masks. If all Accor hotels give the level of service as Swissotel PIK, Marriot and Shangri-La etc could well be out of business soon. Swissotel Jakarta is brand new hotel with very nicely appointed rooms and amenities such as pool and fitness centre on premises. With such a welcoming team all ready to serve to the best of their abilities, a wonderful stay awaits at the Swissotel Jakarta PIK (in North Jakarta). Highly recommended, especially for those needing to be based in the north or west of the Jakarta city.

I like it

Customer review rating 4.6/5

L. Families - 19/02/2020 Confirmed reviews ALL

Clean , near mall and food ...

Pleasant stay

Customer review rating 4.6/5

Andrea G. Families - 19/02/2020 Confirmed reviews ALL

Very friendly staff, attending to our request. Thumbs up to Feby and Tan, who managed to prepared a valentine surprise for my spouse. Excellent facility, unfortunately the main restaurant wasn't ready for a dinner service whilst I stayed there.

Nice amenities, yummy food, very cozy place

Customer review rating 4.6/5

Ivy Families - 17/02/2020 Confirmed reviews ALL

The place is so nice and we love everythingnthere. The breakfast food was superb. Definitely coming back.here

Dear Marivi C., Thank you for the great review of our hotel. We are glad that you enjoyed the hotel and the food we provided. I hope to see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Good

Customer review rating 4.6/5

D. Business - 17/02/2020 Confirmed reviews ALL

Good

Dear D., Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to our regret that we did not meet your expectations in some areas such as your arrival experience, accommodation and the pool. Please allow us to express our sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you are willing to, please do not hesitate to share the details on the issue and how we can improve to serve you better in the future. We hope hear from you and see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

good stay, staff is very friendly and attentive

Customer review rating 4.6/5

Y. Couples - 17/02/2020 Confirmed reviews ALL

went for stay cation trip, it was very pleasant except the bathroom door is quite hard to close

Dear Stephanie Y., Thank you for taking the time and trouble to complete a survey following your recent stay at Swissôtel Jakarta PIK Avenue. We are delighted you enjoyed your stay with us. We appreciate very much your feedback regarding the issue about the bathroom door. Rest assured that this is addressed to our related department for appropriate measures. We very much looking forward to welcome you again in the near future. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Good Stay dan Delicious Food

Customer review rating 4.6/5

Bambang I. A. F. Business - 17/02/2020 Confirmed reviews ALL

Enjoyable and satisfied

Dear Bambang Irawan S., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and satisfied with the services during your stay. We hope to see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Well located, nice service - reservation team, counter check in )

Customer review rating 4.6/5

S. Y. Families - 16/02/2020 Confirmed reviews ALL

Really nice hotel, and new hotel ( Swissotel PIK ), nice swimming pool too ( hv kids swimming pool ) and good service for reservation team* could help me to reschedule check in date when i am hv some problem ( flood end of Jan )* thanks Swissotel PIK.. keep the good servc

Dear S. Y., We very much appreciate your comments regarding your stay at the Swissotel Jakarta PIK Avenue. It is always a pleasure to receive positive feedback and we are glad to know that our reservation team managed to assist you with your booking changes. Rest assure that your comments are shared with the team and will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Very pleasant stay

Customer review rating 4.6/5

H. G. Business - 16/02/2020 Confirmed reviews ALL

Loved the welcome drink and check in was very fast. We had to leave early for a meeting and our luggage was checked in to our rooms! Facilities were amazing as well with a huge 24 hours gym and steam bath.

Dear g. H., Thank you for taking the time and trouble to complete a survey following your recent stay at Swissôtel Jakarta PIK Avenue. We are delighted you enjoyed your stay with us and very much looking forward to welcome you again in the near future. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Great Staycation

Customer review rating 4.6/5

Agung T. Friends - 14/02/2020 Confirmed reviews ALL

It was a great experience to stay in Swissotel PIK Avenue Jakarta, the staff was very nice, and the facility was very good especially the room. I would definitely come back again to stay in Swissotel PIK Avenue Jakarta next time.

Dear Agung T., We very much appreciate your comments regarding your stay at the Swissotel Jakarta PIK Avenue. It is always a pleasure to receive positive feedback. Rest assure that your comments are shared with the team and will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

New hotel, nice design

Customer review rating 4.6/5

Mediana Business - 14/02/2020 Confirmed reviews ALL

Everything was nice. But, I found the coordination between departments/ staffs were not so smooth, maybe all is new.

Dear Mediana H., Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to our regret that we did not meet your expectations in some areas; please allow us to express our sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to share with me more details regarding the issue you faced during your stay, therefore appropriate actions can be taken by the team to improve the service in the future. I am looking forward to hear from you and hope to see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Good stay

Customer review rating 4.6/5

Irene Families - 13/02/2020 Confirmed reviews ALL

It’s really good vacay in downtown. Thank you. And love the foods when breakfast. Love the ambience.

Dear Irene Amanda S., Thank you for taking the time and trouble to complete a survey following your recent stay at Swissôtel Jakarta PIK Avenue. We are delighted you enjoyed your stay with us and very much looking forward to welcome you again in the near future. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Good stay

Customer review rating 4.6/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Good service experience both at lounge and reception. Prompt response.

Dear Andiyanto S., We very much appreciate your comments regarding your stay at the Swissotel Jakarta PIK Avenue. It is always a pleasure to receive positive feedback. Rest assure that your comments are shared with the team and will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Good stay and friendly staff

Customer review rating 4.6/5

W. Couples - 12/02/2020 Confirmed reviews ALL

Nice stay in there. Great service

Dear W., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and the service provided by our colleagues. We hope to see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue

Clean hotel, great bed

Customer review rating 4.6/5

Hery Families - 12/02/2020 Confirmed reviews ALL

Everything was perfect, however I was given a room beside a room that was used as a wedding. It was noisy and they had guest ringing the room for at least 20 minutes at dawn

Dear Hery H., Thank you for the feedback regarding your recent stay with us. We are glad that all in all you enjoyed your stay. However it is to our regret that you did not get a full satisfaction during your night rest due to the noise. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Chrestian Pesik Executive Assistant Manager Swissôtel Jakarta PIK Avenue
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