Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 675 reviews

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Description

Hotel extras

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

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Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  675 reviews

TripAdvisor Rating  5.0/5  3,678 reviews

Amazing lunch @ The Chinese National Resto

TripAdvisor rating 5.0/5

Relax30506651876 TripAdvisor review

We had lunch and we were very satisfied with their service, esp. from Ms. Lidya, Mr. Richard, Mr. Kautsar, & Ms. Merin. The F&B were very delicious. Will be back again to have another lunch there. I really like the coffee cream brullee, the dimsum and Beef Wellington.

Early Lunch Christmas

TripAdvisor rating 5.0/5

Passport15027152601 TripAdvisor review

I come to celebrate early lunch Christmas with my friends. The decoration of Christmas is awesome. Many choice of food, and the taste is really good. Good job for Else and the team for the service. I recommend this restaurant for celebrate the Christmas with the family or friends

Dear Passport15027152601, Thank you for your wonderful review! We’re so glad to hear that you enjoyed celebrating an early Christmas lunch with us. We’re happy you liked the Christmas decorations and the variety of delicious food options. It’s also great to know that Elsy and the team provided excellent service to make your experience even more special. We truly appreciate your recommendation and look forward to welcoming you back to celebrate with family and friends again soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

my experience

TripAdvisor rating 5.0/5

Nomad38943261011 TripAdvisor review

Everytime i come here the service is very good. Food is very good as always. I always go for the noodle station and dimsum. I recommend those stations and the caesar salad station. the lady will make them fresh for you on the spot. Today Elsy, Khoirun and Mashita helped me and my friends alot. Thank you Swissotel for the great experience!

Dear Nomad38943261011, Thank you for your wonderful review! We are so glad to hear that you consistently enjoy your visits with us. It's great to know that you love our noodle station, dimsum, and Caesar salad station, where everything is freshly made to order. We're also thrilled that Elsy, Khoirun, and Mashita provided excellent service and made your experience even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you and your friends back for another fantastic stay! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Well located and good stay!

Customer review rating 5.0/5

Carolyn Couples - Confirmed reviews ALL

Thanks for the surprise wish for my husband birthday. A small feedback on the cleanliness and the smell of laundry of the bedsheet is too heavy.

Dear Li Ti Y., Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

It is well located near entertainment and dining area

Customer review rating 4.5/5

Rick Friends - Confirmed reviews ALL

I had brief stay in Swissotel. The check in is fast dan the room is clean and comfortable. The hotel is situated at PIK which has a number of restaurants and entertainment areas. The hotel is also attach to a shopping mall; as such, dining and entertainment options are abundant.

Dear Hengcky H., I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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Other web-users rate our hotel

  • 525 reviews 9.4/10 Location
  • 729 reviews 8.1/10 Room
  • 784 reviews 9.2/10 Service
  • 13 reviews 7.4/10 WiFi
  • 333 reviews 8.1/10 Cleanliness
  • 278 reviews 9.2/10 Vibe
  • 225 reviews 8.2/10 Breakfast
  • 107 reviews 5.3/10 Value

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