Swissôtel Jakarta PIK Avenue
Customer review rating (ALL Rating) 4.6/5 1,421 reviews
ALLSAFE approved hotel
Labelled ALLSAFE
Direct access to PIK Avenue shopping centre
Largest ballroom in northern Jakarta
412 contemporary guest rooms and suites with views of Jakarta Bay
Authentic Chinese cuisine from resident master chef
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia
SOEKARNO HATTA At 10km / 6 miles
BOJONG INDAH At 7km / 4 miles
GPS:-6.108287, 106.740398
Check-in from - Check out up to
Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.
Letterpress is a quintessential Teahouse during the day and an elegant bar by night. Enjoy timeless oriental snacks or a perfect cup of precisely decanted tea blends. Savour our signature Letterpress afternoon tea sessions.
This urban tropical bar offers icy cold beverages and delicious cuisines. Bask in the relaxing poolside ambience sipping refreshing cocktails, bubblies or fresh juices, while enjoying the free-form pool at sundown and sky-soaring airplanes.
Pürovel Spa & Sport equipped with an array of therapeutic treatments combining Eastern traditional healing with Western technologies. TechnoGym, our fitness centre is open 24 hours.
Pürovel is inspired by the Alpine seasons. Its philosophy mirrors the four stages of natural vitality. Enjoy our Swiss made bath products, whose ingredients grow in an Alpine garden or try one of our signature massages.
Featuring one of the city's largest grand ballrooms, local and international cuisine and refined service, Swissôtel Jakarta PIK Avenue is ideal for dream weddings, be it a traditional Indonesian or modern weddings.
With great views of Jakarta Bay, our inspired rooms and suites give you a fulfilling sense of place in Indonesia's busy capital. Relax in the refreshing comfort of one of these 412 sanctums with contemporary decor and a wide range of amenities.
Accessible room
100% genuine reviews from our guests
Find out moreCustomer review rating 5.0/5
Boedy J. M. Business - Confirmed reviews ALL
The front desk guest care services is excellent I'm verry comfort and get my privellage as Accor member care services
Dear Boedy J M., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Customer review rating 5.0/5
Eligius E. Families - Confirmed reviews ALL
The check-in process was fast and superb... the staff at the Executive Lounge make it so smooth.. even during check-out. They even remember guests' name and greet us by name. That's a plus.. the room was nice.. love the round bathtub... not too fond of the mall next door (too crowded, and the visitors a tad unrully for such a mall nearby such a 5* hotel)
Dear Eligius E., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Customer review rating 5.0/5
Suvins98 Families - Confirmed reviews ALL
Thanks to bisma, mei, carolina, nur. For making this stay enjoyable.
Dear S. Suvin, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Customer review rating 4.0/5
Michael J. Solo - Confirmed reviews ALL
Great hotel but I had problems with hot water, maybe because I was on the 23-rd floor? Too bad because the bathroom was beautiful.
Dear Michal J., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret to learn that your experience did not meet your expectation; please allow me to express my sincerest apologies. Please be assured that your concerns have been rectified and appropriate measures have been taken to prevent future occurrence. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
I came to stay as part of the preparations of the SWA Sector Ministers' Meeting which will be held in Swissotel on 18th and 19th May. It was a pleasant experience seeing the service and other facilities. I am sure the venue will prove to be satisfactory for the high level ministers who will be attending and staying
Dear Siddhartha D., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for the great review of our hotel. We are glad that you enjoyed your stay. However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again very soon. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
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