Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our facilities, found everything clean and well maintained, and experienced friendly service from our team. It is truly appreciated to know that you had such a satisfying stay with us. We look forward to welcoming you and your family back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an overall good stay and were satisfied with the cleanliness of the hotel, including the availability of clean towels, as well as your breakfast and interactions with our team. Your feedback is greatly appreciated and serves as valuable encouragement for us to continue maintaining our standards. We look forward to welcoming you back to Pullman Jakarta Central Park for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted to know that you had an overall good stay and that Rully was able to assist with your connecting room request and late check-out, especially on such a special occasion as your graduation day. We sincerely apologize for the inconvenience caused by the room payment miscalculation and for not informing you sooner. We’re glad that the matter was resolved during your stay, and we truly appreciate your understanding. Your feedback is valuable to us, and we will share it with our team to ensure we communicate more proactively and provide an even smoother experience for our guests. Congratulations once again on your graduation, and we hope to welcome you back for another memorable stay! Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback and for giving us such positive ratings across your stay. We are delighted to know that you found our hotel well located and comfortable, and that you had a pleasant experience with our accommodation, cleanliness, breakfast, and team. It is also a pleasure to know that you felt well recognized as an ALL Classic member and enjoyed our in-room dining service. Your kind feedback is truly appreciated and will encourage our team to continue providing a comfortable and enjoyable experience for our guests. We look forward to welcoming you back to Pullman Jakarta Central Park for another pleasant stay. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share such wonderful feedback following your stay with us. We are delighted to know that you enjoyed our convenient location next to Central Park Mall and found your room comfortable. It is especially pleasing to hear that our gym facilities exceeded your expectations and that you enjoyed the variety and quality of our breakfast. We are also glad that you found our spa services worthwhile and that the overall experience met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Pullman Jakarta Central Park in the future. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing such a wonderful review. We are truly delighted to know that you had an excellent stay with us and enjoyed the convenience of our location, the cleanliness of your room, our breakfast, and the warm service from our team. It is especially heartwarming to know that the mirror decoration prepared for your sister’s graduation added a special touch to your family celebration. We are happy that Belva, Safira, Michi, Alice, and Diana could be part of this memorable occasion, and we will certainly share your kind recognition with them. We also appreciate your constructive feedback regarding BUNK. Your suggestion for a more private and cozy atmosphere is well noted and will be shared with the relevant team as we continue to enhance the guest experience. Thank you once again for choosing Pullman Jakarta Central Park. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the food and found your bed comfortable during your stay. We truly appreciate your continued support as an ALL Accor Gold member and look forward to welcoming you back to Pullman Jakarta Central Park. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your honest feedback with us. While we are pleased that you found our location convenient, we sincerely regret that the overall standard of the hotel did not meet your expectations, particularly regarding the renovation and general maintenance. We understand your concerns and appreciate you highlighting these areas. Your feedback has been noted and will be shared with the relevant teams as we continue our efforts to improve the condition and overall guest experience. As a valued ALL Accor Gold member, we truly appreciate your continued support and hope to have the opportunity to provide you with a more enjoyable experience on your next visit. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your wonderful feedback and for sharing such detailed comments about your recent stay with us. We are truly delighted to know that you and your family had a perfect experience from check-in through check-out. We are especially pleased that Mr. Fadhel could assist with your room arrangements and upgrade, and that Mr. Seffo and the restaurant team made your breakfast experience enjoyable with their attentive service and variety of choices. We will also be sure to share your kind recognition with Mr. Regi for maintaining your rooms so well and ensuring everything was prepared with care. Your appreciation for our Bell Captains and the entire team means a great deal to us. We are grateful for your continued trust in Pullman Jakarta Central Park and look forward to welcoming you and your family back again very soon. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay at Pullman Jakarta Central Park. We are pleased to know that you enjoyed our facilities and amenities, found the room well cleaned, and had a relaxing stay with us. Please accept our sincere apologies for the old stains you noticed during your stay. We understand that this may have affected the overall impression of the room, and we truly appreciate you bringing it to our attention. Your feedback has been shared with our Housekeeping team for further attention and to ensure this is properly addressed. We are delighted to know that you would consider staying with us again. Thank you once again for your valuable feedback and for choosing Pullman Jakarta Central Park. We look forward to welcoming you back and providing you with an even more enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following another stay with us at Pullman Jakarta Central Park. It is always a pleasure to welcome you and your family back, and we are delighted to know that you once again had a pleasant and enjoyable experience. We are especially pleased to hear about the efforts of Mr. Lalan and Ms. Wulan in assisting with your room arrangements. We will certainly share your kind recognition with them, as your appreciation will be a great encouragement to continue creating memorable experiences for our guests. It is also wonderful to know that you enjoyed our breakfast and appreciated the warm and friendly service from our Security, Front Office, Restaurant, and Concierge teams. We are glad that our Concierge colleague was able to assist you with your luggage during check-out and make your departure more comfortable. We will make sure your appreciation is shared with the team. Thank you once again for your continued trust and for choosing Pullman Jakarta Central Park for your family stays. We truly value your loyalty and look forward to welcoming you and your family back again for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing such a heartfelt review following your stay with us. It was truly our pleasure to be part of your special celebration, and we are delighted to know that you felt genuinely welcomed and well cared for throughout your journey with us. Your kind recognition of Mr. Laroche, Harris, Diana, Michi, Belva, Savira, Akbar, and Bella, means a great deal to all of us. We are also pleased that you enjoyed the comfort and cleanliness of your room, the park view, Executive Lounge, and our convenient location with direct access to Central Park Mall. Your thoughtful words are a wonderful encouragement to our team, and we sincerely look forward to welcoming you and your wife back to Pullman Jakarta Central Park for another memorable stay. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you found our location convenient, allowing you to enjoy the perfect balance between being close to your workplace and nearby leisure destinations. We truly appreciate your kind words and look forward to welcoming you back to Pullman Jakarta Central Park. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your kind feedback with us. We are delighted to know that you had a pleasant experience and felt warmly welcomed from the moment you arrived. It is especially wonderful to hear that Dellys made a positive impression during your stay. We will be sure to share your kind recognition with her, as it will certainly be a great encouragement. We truly appreciate your recommendation and look forward to welcoming you and your family back to Pullman Jakarta Central Park for another enjoyable stay. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest Thank you very much for your wonderful feedback. We are delighted to know that you had an unforgettable stay with us and that our team was able to provide you with attentive and world-class service throughout your visit. We are especially grateful for your kind recognition of Lalan. Your words about his leadership and dedication will mean a great deal to him and the entire team. We are very happy to know that you felt genuinely valued and well taken care of from check-in to check-out. Thank you once again for your generous recommendation. We truly appreciate your kind words and look forward to welcoming you back to Pullman Jakarta Central Park in the future. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for taking the time to recognize our team, especially Elisa and Novi. We are truly delighted to know that their assistance made a positive difference during the unexpected airport closure and that they were able to support you with your room arrangements and onward transportation to Surabaya. It is especially rewarding to know that you felt well taken care of throughout your stay, and we are grateful for your kind appreciation of our Executive Lounge and overall service. We look forward to welcoming you back to Pullman Jakarta Central Park and providing you with another comfortable and memorable stay. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found our location convenient, but we sincerely apologize that other aspects of your stay did not meet your expectations. We are particularly sorry to hear about your concerns regarding the room’s condition, humidity, and size, as well as your feeling that the overall experience did not reflect the value you expected for the price paid. We understand how disappointing this can be, and we take your comments seriously. We would truly appreciate the opportunity to investigate your experience further with our relevant teams. If possible, kindly share your stay details and any additional information regarding the room you occupied, so we can look into these concerns more thoroughly and identify the necessary improvements. Thank you again for bringing this to our attention. We sincerely regret that we fell short of providing the comfortable and worthwhile stay you expected. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager