Dear Mr. Willie H. C., Thank you for sharing your feedback following your stay with us. We are delighted to know that you enjoyed the comfort of your room and bed, as well as our breakfast. At the same time, please accept our sincere apologies for the concern you experienced with the toilet bowl in your room. We understand how unsettling this must have been, and we truly appreciate you bringing it to our attention. Your feedback has been shared with our Engineering team for a thorough inspection and the necessary action to ensure the fixture is secure and to prevent any potential safety concerns. Thank you for helping us improve. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback following your recent stay at Pullman Jakarta Central Park. We are delighted to hear that you enjoyed our convenient yet peaceful location, comfortable accommodation, and the warm and attentive service provided by our team. It is especially lovely to know that your honeymoon room arrangement added a special touch to your stay, and that you enjoyed the decoration and cake prepared for the occasion. We truly appreciate your kind recommendation and are pleased to know you would be happy to stay with us again. We look forward to welcoming you back for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback following your recent stay at Pullman Jakarta Central Park. We are delighted to know that you had an amazing and comfortable stay with us, and that you enjoyed our breakfast, dining experiences, Executive Lounge, pool, fitness centre, and other hotel facilities. We also appreciate your feedback regarding the accommodation and booking experience. Your comments are valuable to us as we continue to improve and provide a more comfortable experience for our guests. We look forward to welcoming you and your family back to Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you and your family had a great experience, especially enjoying our convenient location next to Central Park Mall and the activities provided for children during breakfast. We are also glad to hear that our team took good care of you throughout your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you and your family back to Pullman Jakarta Central Park for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback and for rating your experience 100/100. We are delighted to know that you had a comfortable and enjoyable family stay with us, and that our accommodation, cleanliness, breakfast, and team met your expectations. We truly appreciate your kind recommendation and look forward to welcoming you and your family back to Pullman Jakarta Central Park for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed your stay, particularly the smooth check-in experience and the service provided by Lalan. We will certainly share your kind recognition with him, as we are sure it will be greatly appreciated. We also appreciate your feedback regarding the Wi-Fi and our sustainability efforts. Your comments are valuable to us as we continue working to improve our guest experience and services. We look forward to welcoming you back to Pullman Jakarta Central Park. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Mr. Chanyanuch P., Thank you for sharing your feedback following your stay with us. We are delighted to know that you enjoyed our convenient location, breakfast, and the amazing view from your room. We are also pleased that you appreciated the room upgrade and the arrangement to have your friend’s room nearby. At the same time, please accept our sincere apologies for the missing bathrobe during your second night. We understand that returning to the hotel after the concert may have made it inconvenient to request one, and we regret that this was not properly arranged for you. We are especially grateful for your kind mention of Coco from our Reception team. It is wonderful to hear that he explained everything clearly and provided you with such a pleasant experience. We will be sure to share your appreciation with him. Thank you for your continued loyalty as an ALL Accor Gold member. We look forward to welcoming you back to Pullman Jakarta Central Park for an even more seamless stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback following your long stay with us. We are delighted to know that you found your room comfortable and appreciated the excellent service from our team. It is especially pleasing to hear that our regular check-ins throughout your stay made you feel well cared for and supported. Your kind appreciation means a great deal to our team. We look forward to welcoming you back to Pullman Jakarta Central Park for another comfortable and enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you enjoyed the food and found your bed comfortable during your stay. It is wonderful to hear that you had a pleasant and comfortable experience with us. We truly appreciate your kind feedback and look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Mr. William H. S., Thank you for sharing your feedback and for your continued loyalty as an ALL Platinum Member. We are pleased to know that you appreciated the room upgrade, cleanliness, and our convenient location. However, we sincerely apologize for the delay in having your room ready and for the unpleasant experience you encountered when returning to the reception. We are also sorry that our response did not meet your expectations. We understand how frustrating this must have been, especially after waiting for your room. Your feedback will be shared with the relevant team for further review and improvement. We truly value your loyalty and hope to have the opportunity to provide you with a smoother and more welcoming experience on your next stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your positive feedback following your stay with us. We are delighted to know that you enjoyed your experience and found our location convenient, with the shopping mall right next to the hotel. It is wonderful to hear that our location added to the convenience of your visit, and we truly appreciate your recommendation. We look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our facilities, found everything clean and well maintained, and experienced friendly service from our team. It is truly appreciated to know that you had such a satisfying stay with us. We look forward to welcoming you and your family back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an overall good stay and were satisfied with the cleanliness of the hotel, including the availability of clean towels, as well as your breakfast and interactions with our team. Your feedback is greatly appreciated and serves as valuable encouragement for us to continue maintaining our standards. We look forward to welcoming you back to Pullman Jakarta Central Park for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted to know that you had an overall good stay and that Rully was able to assist with your connecting room request and late check-out, especially on such a special occasion as your graduation day. We sincerely apologize for the inconvenience caused by the room payment miscalculation and for not informing you sooner. We’re glad that the matter was resolved during your stay, and we truly appreciate your understanding. Your feedback is valuable to us, and we will share it with our team to ensure we communicate more proactively and provide an even smoother experience for our guests. Congratulations once again on your graduation, and we hope to welcome you back for another memorable stay! Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback and for giving us such positive ratings across your stay. We are delighted to know that you found our hotel well located and comfortable, and that you had a pleasant experience with our accommodation, cleanliness, breakfast, and team. It is also a pleasure to know that you felt well recognized as an ALL Classic member and enjoyed our in-room dining service. Your kind feedback is truly appreciated and will encourage our team to continue providing a comfortable and enjoyable experience for our guests. We look forward to welcoming you back to Pullman Jakarta Central Park for another pleasant stay. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share such wonderful feedback following your stay with us. We are delighted to know that you enjoyed our convenient location next to Central Park Mall and found your room comfortable. It is especially pleasing to hear that our gym facilities exceeded your expectations and that you enjoyed the variety and quality of our breakfast. We are also glad that you found our spa services worthwhile and that the overall experience met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Pullman Jakarta Central Park in the future. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing such a wonderful review. We are truly delighted to know that you had an excellent stay with us and enjoyed the convenience of our location, the cleanliness of your room, our breakfast, and the warm service from our team. It is especially heartwarming to know that the mirror decoration prepared for your sister’s graduation added a special touch to your family celebration. We are happy that Belva, Safira, Michi, Alice, and Diana could be part of this memorable occasion, and we will certainly share your kind recognition with them. We also appreciate your constructive feedback regarding BUNK. Your suggestion for a more private and cozy atmosphere is well noted and will be shared with the relevant team as we continue to enhance the guest experience. Thank you once again for choosing Pullman Jakarta Central Park. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the food and found your bed comfortable during your stay. We truly appreciate your continued support as an ALL Accor Gold member and look forward to welcoming you back to Pullman Jakarta Central Park. Best regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your honest feedback with us. While we are pleased that you found our location convenient, we sincerely regret that the overall standard of the hotel did not meet your expectations, particularly regarding the renovation and general maintenance. We understand your concerns and appreciate you highlighting these areas. Your feedback has been noted and will be shared with the relevant teams as we continue our efforts to improve the condition and overall guest experience. As a valued ALL Accor Gold member, we truly appreciate your continued support and hope to have the opportunity to provide you with a more enjoyable experience on your next visit. Best regards, Diana Afriza Asst. Guest Experience Manager