Pullman Jakarta Central Park 5 stars

Customer review rating (ALL Rating) 4.3/5 2,345 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Part museum, part art gallery : distinctive, industrial, raw

  • Near the airport and next to Central Park Mall

  • Ballroom welcoming up to 5,000 guests for conventions & exhibitions

  • The first and the only 5-star hotel in West Jakarta

  • Awarded as Best City Hotel & Best Wedding Hotel Indonesia from Asia Pacific Hotel Awards 2017

Our accommodation(s)

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Hotel location

Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat
11470 JAKARTA
Indonesia

GPS:-6.17646, 106.790028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COLLAGE ALL DAY DINING

An all-day international dining at our 5-star hotel offering a scrumptious line-up for buffet breakfast, lunch and dinner. Be amazed by the restaurant's live cooking shows and the freshness of its products. Popular dishes are available via a la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,345 reviews

Great stay!

Customer review rating 5.0/5

Ajeng G. Families - Confirmed reviews ALL

I had the privilege of staying at their executive suite with club acceas benefits. Most of their staff are attentive and very caring. Especially to my 6 year old son. I had my breakfast at their restaurant, and wow the food was amazing. They really put their heart into preparing it. Again, the F&B staff are very kind. I would love to return and reccommend this hotel again. Thank you- Ajeng

Dear Mrs. Maninggala Bulgar S., We very much appreciate your comments regarding your stay at the Pullman Jakarta Central Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ferdiansyah Duty Manager

Very nice all of my family

Customer review rating 5.0/5

Sungho Business - Confirmed reviews ALL

Okay, from always smiling lobby to good room condition better than last visit, also think of good service of full lounge service incluing Roger and other staffs in there. I would take earler morning in lounge to join the time difference meeting with Korea, UK, and USA. they always give us nice tea, fresh juice, and latter for me. I will take a more time in this hotel when I have a business trip in Jakarta. Add, more convient location to look around shopping mall, office, and meeting place to avoid any traffic jam situation. thanks again !

Dear Mr Sungho S., Thank you for taking your time to write a review about your stay experience at Pullman Jakarta Central Park. We are delighted to know that you had a great experience with us. Your kind words certainly shared to team in particular Roger as he received your personal appreciation. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Pullman Jakarta Central Park. Sincerely, Lidiya Oktaviani Front Office Manager

Great hotel with strategic location

Customer review rating 4.5/5

Berthus2023 Business - Confirmed reviews ALL

Pullman Central Park is our favourite hotel during our visit to Jakarta both for business or holiday. We have been staying here every year since 10 years ago. From check in during our stay and check out are always very good, professional and we feel like our home. Excellent services from all staff from reception, Accor Club, executive club are very professional and helpful. Especially thank you for Roger and Bella in the Executive Lounge showing positive attitude and very friendly manner. It is recommending for both business and family travel to stay here.

Dear Mr Berthus B., Thank you for taking your time to write a review about your stay experience at Pullman Jakarta Central Park. We are delighted to know that you had a great experience with us. Your kind words certainly shared to team in particular to Roger and Bella as he received your personal appreciation. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Pullman Jakarta Central Park. Sincerely, Lidiya Oktaviani Front Office Manager

Not good

Customer review rating 1.5/5

Tamer Families - Confirmed reviews ALL

The toilet had leaks in the handheld shower and overhead shower as well. The floor near the glass window is not even

Dear Mr A., Thank you for taking the time to tell us about your experience at the Pullman Jakarta Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have well noted all your concerns and are taking immediate action to fix the urgent issues. We assure you that we have taken action to address and prevent the recurrence of problems in the future. Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit Sincerely, Lidiya Oktaviani Front Office Manager

Nice Hotel

Customer review rating 4.5/5

Azhan Business - Confirmed reviews ALL

stayed for 2 nights. very nice hotel. room good. staff good. location very much in the heart of the city....

Dear Mr Azhan Bin I., Thank you for staying at Pullman Jakarta Central Park and shared your experience. We are delighted to hear that you had a great experience with us. Certainly, that your comments are shared with all of the team and I believe with this will motivate the team to continuously improve the quality of our services. Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future! Sincerely, Lidiya Oktaviani Front Office Manager

Other web-users rate our hotel

  • 650 reviews 9.6/10 Location
  • 1,117 reviews 6.2/10 Room
  • 1,126 reviews 8.4/10 Service
  • 21 reviews 7.8/10 WiFi
  • 420 reviews 6.2/10 Amenities
  • 409 reviews 5.5/10 Cleanliness
  • 350 reviews 4.7/10 Comfort
  • 305 reviews 7.5/10 Breakfast

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