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Pullman Jakarta Central Park Hotel 5 stars

Customer review rating 4.5/5 5,963 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Jakarta Central Park
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+ 23 Services
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Room 1

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Hotel extras

  • Part museum, part art gallery : distinctive, industrial, raw

  • A short hop to/from the airportand next to Central Park Mall

  • Ballroom welcoming up to 5,000 guests for conventions & exhibitions

  • The first and the only 5-star hotel in West Jakarta

  • Awarded as Best City Hotel & Best Wedding Hotel Indonesia from Asia Pacific Hotel Awards 2017

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PMPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Pullman Jakarta Central Park

Podomoro City
Jl. Let. Jend S Parman Kav 28
Jakarta Barat
11470
jakarta
indonesia

Tel: +622129200088

Fax: (+62)21/29200099

Check-in from 14h00

Check out up to 12h00

  • BUSWAY :  CORRIDOR HALTE S PARMAN

  • By plane

    SOEKARNO HATTA At 27km / 16.78 miles - Shuttle paying

  • By train

    GAMBIR At 13km / 8.08 miles

GPS :-6.17646, 106.790028

Our accommodation(s)

Deluxe Room, 1 Queen Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room, Lounge Access, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room, Lounge Access, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

COLLAGE ALL DAY DINING

Type of cuisine: International

Is an all day international dining offering a scrumptious line-up for buffet breakfast, lunch and dinner. Be amazed by the restaurant's live cooking shows and the freshness of its products. Popular dishes are available via a la carte.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUNK

Non contractual photo

The Bunk offers an interactive and cozy space to chill-out. Let our friendly staff pamper you with our fine range of wines, cocktails and tapas sized bites. The signature Bloody Mary is simply addictive.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 2,886 m²

  • Maximum capacity: 720 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Pullman Jakarta Central Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,963 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,934 reviews

I like only the location beside mall

Customer review rating 4.5/5

Ahmed Solo - 14/10/2020 Confirmed reviews ALL

Very small room difficult to move, I don’t like bath room is opened with room with no door. Service is good very friendly staff.

I'll be back for sure

Customer review rating 4.5/5

Silvi Families - 30/09/2020 Confirmed reviews ALL

The hotel have a high standard in hygiene and that what makes me feel safe especially during this covid 19. The door is sealed too. Maybe it looks a bit empty without coffee tea and drinks in the fridge but i understand because of the rules and it doesn't matter because when I called the room service, they send it to my room right away

Customer review rating 4.5/5

G. Business - 29/09/2020 Confirmed reviews ALL

I felt safe staying at this hotel during this situation and staff here was so nice..

Comfortable

Customer review rating 4.5/5

S. Business - 29/09/2020 Confirmed reviews ALL

Good

Good stay

Customer review rating 4.5/5

Isaura Couples - 28/09/2020 Confirmed reviews ALL

Despite most of facilities were closed due to the policy but we managed to enjoy our stay in spacious Suite room, provided with afternoon tea and evening cocktail served at our room. The food were great! Room was cleaned, it was just the hot water which took long time to be heated. The rest were excellent.

Mr.

Customer review rating 4.5/5

Mr. Business - 27/09/2020 Confirmed reviews ALL

Good and very comfortable

It’s a great stay, excellent service!

Customer review rating 4.5/5

Adeline Y. Families - 26/09/2020 Confirmed reviews ALL

Thank you Pullman for gave us a great service when we stay at Pullman Hotel CP. We stay at Pullman for our holy matrimony with our family and it was a good experience and all the services that Pullman give to us was very excellent. Thank you once again :)

Well Services

Customer review rating 4.5/5

Alvin Couples - 23/09/2020 Confirmed reviews ALL

Excellent services, smooth check-in and check-out. A little disappoint on breakfast because must be eat at room.

Good stay but a little confuse in the beginning of staying . But, overall experience is nice

Customer review rating 4.5/5

Valdi V. O. Business - 14/09/2020 Confirmed reviews ALL

i got a nice room view, warm welcome from customer service , clean room and purposely mess the room to see if the stuff is doing their best. And yes, they are. I give them 10/10 from cleaning and service. Unfortunately, my room service for dinner and breakfast at that time is such a shame for a 5 star hotel service. If you want to get a tip, please show your respect or at least show to your customer that you deserved a tip . No smile, no asking for anything just give me the bill and ask me to sign the bill and just leave. I am glad i still read the card that they leave it on tha dining table. I even bring my own tray inside for my own food. So i give their expiring for 3 /10. The food itself is delicious. 9/10. And for the breakfast on the first floor if i am correct. The chef and the stuff is very very nice. They give me such a wonderful food. And serve me very well when there is no one there as i am expected.

Great location, sadly the room wasn't as clean as before, showerhead also not working properly

Customer review rating 4.5/5

Edward Business - 04/09/2020 Confirmed reviews ALL

Stayed here several times because of the great location in Central Park. Parking is free, sadly the room wasn't that clean during my last stay, i accidentally stepped on a cockroach in the room. The showerhead wasn't working properly, water was spraying all over the place. Didn't bother to call house keeping due to the covid19 situation.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Jakarta Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and I would very much like to invite you back personally. Please reach out through emailing me personally on h7…, I will ensure to better serve you in the near future. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

The Aircon and temperature in the room quite hot, the hot water for bathtub is OFF

Customer review rating 4.5/5

L. Couples - 03/09/2020 Confirmed reviews ALL

THe Room is Good, very spacious, but the temperature is quite hot though already set the coolest on Aircon, in the morning when wanna using bath tub the hot water is off, though I am waiting for almost 2 hours.

Dear Mr. L., We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park. We reviewed your ratings and noted with regrets that we had missed some of points, hence we did not meet entirely your expectation. We have immediately shared your experience, particularly for the hot water and Air Conditioning Issue to our concerned Managers as to take appropriate actions for further improvements. Please accept our sincere apologies for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

Great location, sadly room weren't as clean as before

TripAdvisor rating 4.5/5

AREK28 Business - 31/08/2020 TripAdvisor review

Stayed here several times because of the great location in Central Park. Parking is free, sadly the room wasn't that clean during my last stay, i accidentally stepped on a cockroach in the room. Didn't bother to call house keeping due to the covid19 situation.

Dear Edward, Thank you for taking the time to review your last stay at the Pullman Jakarta Central Park. Despite all the exceptional circumstances during this pandemic period, we are thankful to have you as our loyal guest and entrusting our hotel to always be your second home in Jakarta. We are also glad to read that you enjoyed the location of the hotel. We however regret that your stay experience wasn't entirely up to your expectations and we are deeply apologies regarding the disappointment mentioned. Indeed, I read your review with good care and regret it even more because this issue was not being reported during your stay. Finding out that you are our regular Accor Plus Gold member guest and that in this recent stay, you were stayed with us for 2 nights, I really hope to be the first person to meet you at your earliest convenience and make sure you will not leave our hotel unhappy. I do hope that you will be willing to give us the opportunity to prove you that we are dedicated to providing our guests with the best quality of service. We will be in touch with you shortly through your personal email. Again, we truly appreciate you taking the time to share this with us and we hope we have the chance to show you our commitment to making your stay an enjoyable one in the near future. Kindest regards, Rhys Challenger General Manager

Nice room, connected to mall

Customer review rating 4.5/5

Alfian Families - 27/08/2020 Confirmed reviews ALL

We enjoy our stay there. Family friendly.

My stay was good enough

Customer review rating 4.5/5

Murty M. P. Solo - 27/08/2020 Confirmed reviews ALL

My stay was good enough. Although I was expecting a more complete buffet for breakfast, but it was okay, for the service was good.

Convenient and Relaxing

Customer review rating 4.5/5

Sheila R. Solo - 26/08/2020 Confirmed reviews ALL

It was so convenient dan relaxing. Next to the well established Mall, Good Services at the hotel.

Great Stay

Customer review rating 4.5/5

William G. Business - 26/08/2020 Confirmed reviews ALL

Even though with limited facilities due to pandemic procedure, however still experience very comfortable dan convenience.

Dissatisfied

Customer review rating 4.5/5

Fadli A. Couples - 23/08/2020 Confirmed reviews ALL

We dont like the room, its small & wierd arrangement make the room even smaller. Wall paint is odd, looks like unfinished building. Television is small & the quality of screen is bad. The wall & mirror is not well maintaned. Not worth with the price & famous name of Pullman. (I have stayed at pullman KLCC Malaysia & its extremely better than pullman CP)

Dear Mr. R., We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park. We reviewed your ratings and noted with regrets that we had missed some of points, hence we did not meet entirely your expectation. We have immediately shared your experience to our concerned Managers as to take appropriate actions for further improvements. Please accept our sincere apologies for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

Overall

Customer review rating 4.5/5

Ni N. A. S. Couples - 26/03/2020 Confirmed reviews ALL

Pleasure

Well located, clean room

Customer review rating 4.5/5

Yuliana Business - 25/03/2020 Confirmed reviews ALL

There is a couple of staff at the front desk who are not friendly.

Good location, well maintained and friendly staff

Customer review rating 4.5/5

Suleiman M. M. Business - 25/03/2020 Confirmed reviews ALL

I enjoyed my stay and would like to come back soon

Our most recent 20 reviews

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