Novotel São Paulo Berrini 4 stars

Customer review rating (ALL Rating) 4.4/5 2,036 reviews

Novotel São Paulo Berrini - Image 1
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Description

Hotel extras

  • Hotel near Transamérica Expo Center (5 km)

  • And 700 meters from the Morumbi Mall.

  • Congonhas Airport is just 5 km from our hotel

  • Pet Friendly: contact the hotel for information

  • Hotel just 200 m from the United States Consulate

Our accommodation(s)

Hotel location

Novotel São Paulo Berrini

Rua Henri Dunant, 792, Chacara Santo Antonio
04709-110 SÃO PAULO
Brazil

GPS:-23.62733, -46.69881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Lolatella Trattoria

The Lolatella Trattoria also has an excellent drinks menu. Try our exclusive offers! The ideal choice to kick off the night with a well-deserved happy hour and the perfect place to meet up with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,036 reviews

Customer review rating 5.0/5

Thomas C. Business - Confirmed reviews ALL

I had multiple changes to my itinerary including an early check-in, an extended stay and finally a late check-out. Everything went smoothly and the hotel was very responsive via email as well as the front desk.

Dear Mr. C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our staff was responsive to your itinerary changes and that you found our hotel clean, safe, and welcoming. Your satisfaction is our priority. Best regards, Paula Peissner General Manager Novotel São Paulo Berrini

Customer review rating 3.0/5

Stephen M. Business - Confirmed reviews ALL

It's a great hotel, located in a nice area of the city.

Dear Stephen M., Thank you for your positive remarks regarding your stay and our location. It is our aim to provide excellent service, and your feedback is invaluable in achieving that goal. Best regards, Paula Peissner General Manager Novotel São Paulo Berrini

Customer review rating 5.0/5

Karina P. C. Business - Confirmed reviews ALL

The hotel staff is always very helpful, and friendly and the restaurant is very quick, and food very well made. Unfortunately, my favorite plate ( polvo) is no longer available, but the hotel has always provided great customer service.

Dear Karina P. C., Thank you for your kind words regarding your stay with us. We are pleased to hear that you enjoyed our comfortable accommodations and the service provided by our team. We appreciate your feedback about your favorite dish and will certainly consider it in future menu updates. Paula Peissner General Manager Novotel São Paulo Berrini

Customer review rating 3.5/5

Jaime D. Business - Confirmed reviews ALL

I had to call the front desk twice as my TV would not connect to the internet. The lamp in the room did not work and the lighting was poor. No face wash cloths and no body wash in the shower. The blow dryer cord was difficult to extend and the plate came out of the wall. No outlets in the bathroom made it difficult to do hair.

Dear Jaime D., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our friendly staff and dining options. However, I sincerely apologize for the inconvenience you experienced with the television, lighting, and other amenities in your room. Your insights regarding the lack of washcloths and body wash, as well as the issues with the hair dryer and bathroom outlets, are duly noted and will be reviewed. We strive to ensure a comfortable experience for all guests and appreciate your valuable comments. Best regards, Paula Peissner General Manager Novotel São Paulo Berrini

Customer review rating 4.5/5

Sonia M. F. Business - Confirmed reviews ALL

Boa

Prezada Sonia M. F., Agradecemos por compartilhar sua experiência positiva em nosso hotel. É gratificante saber que sua hospedagem foi confortável. Esperamos recebê-la novamente em breve para mais momentos agradáveis. Atenciosamente, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Other web-users rate our hotel

  • 373 reviews 8.7/10 Location
  • 629 reviews 7.1/10 Room
  • 660 reviews 8.4/10 Service
  • 31 reviews 3.2/10 WiFi
  • 377 reviews 7.7/10 Breakfast
  • 284 reviews 7.9/10 Cleanliness
  • 168 reviews 6.9/10 Amenities
  • 148 reviews 3.6/10 Value

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