Mercure São Paulo Berrini 4 stars

Customer review rating (ALL Rating) 3.9/5 638 reviews

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Description

Hotel extras

  • Close to the business district

  • Swimming pool and fitness center

  • Outdoor car park for an extra charge

  • Reception open 24 hours a day

  • Planet 21

Our accommodation(s)

Hotel location

Mercure São Paulo Berrini

Sansao Alves dos Santos, Brooklin, SAO PAULO - SP
04571090 SAO PAULO
Brazil

GPS:-23.60374, -46.69476

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

B / Side Burgers & Bowls

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  638 reviews

TripAdvisor Rating  4.2/5  702 reviews

Customer review rating 5.0/5

Vladimir R. R. Business - Confirmed reviews ALL

Excellent personnel and refurbished room (finally !!!)

Dear Vladimir, We very much appreciate your comments regarding your stay at the Mercure São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole P.

Customer review rating 3.5/5

Priya D. Business - Confirmed reviews ALL

All good but can be improved. The breakfast buffet was not up to the mark and stock was not maintained. Overall cleanliness of the rooms can be improved. Please also keep english speaking staff

Dear Priya, Thank you for sharing your feedback. We appreciate your observations regarding the breakfast options and room cleanliness, as well as the need for English-speaking staff. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, Nicole P. Mercure São Paulo Berrini

Customer review rating 5.0/5

Andre L. C. Business - Confirmed reviews ALL

Good breakfast, the restaurant with good option. very good location

Dear Andre, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our breakfast offerings, the restaurant options, and our convenient location. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, Nicole P. Mercure São Paulo Berrini

Customer review rating 1.0/5

Massimo C. Business - Confirmed reviews ALL

Basic English from the staff, smelly room and carpenters working on the room next to mine all the morning. Not recommended at all.

Dear Massimo, Thank you for sharing your concerns regarding your recent stay. I regret that you experienced issues with room conditions and staff communication. Your feedback is valuable, and we will review these matters to enhance our future guests' experiences. Best regards, Nicole P. Mercure São Paulo Berrini

Customer review rating 5.0/5

Frede J. S. P. Business - Confirmed reviews ALL

excelente local

Ola Frede, Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que você apreciou o apartamento espaçoso e a localização do nosso hotel. Esperamos recebê-lo novamente em sua próxima visita. Atenciosamente, Nicole P. Mercure São Paulo Berrini

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Other web-users rate our hotel

  • 266 reviews 9.2/10 Location
  • 539 reviews 5.4/10 Room
  • 645 reviews 8.7/10 Service
  • 20 reviews 2.9/10 WiFi
  • 314 reviews 8.9/10 Food
  • 300 reviews 7.9/10 Breakfast
  • 243 reviews 4.3/10 Cleanliness
  • 20 reviews 7.3/10 Wellness Area

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