Novotel São Paulo Morumbi 4 stars

Customer review rating (ALL Rating) 4.6/5 3,042 reviews

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R Ministro Nelson Hungria 577, Vila Tramontano, 05690050 SÃO PAULO, Brazil

Description

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

Our accommodation(s)

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Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

GPS:-23.61261, -46.70391

Telephone
Fax +55 11 97648-1340

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,042 reviews

TripAdvisor Rating  4.5/5  2,603 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Katie Business - Confirmed reviews ALL

Comfortable bed, slept well. Nice hotel with a good ambieance.

Dear Katie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vitor Santos Deputy Manager

Everything has been so good, except by the fact of not having my Nota Fiscal.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything has been great. The room, the food, everything. The support is of good quality; however, I am having issues to have my Nota Fiscal and this is causing some issues.

Dear Clever, Thank you for your kind words about your stay at our hotel! We're thrilled to hear that you enjoyed your time with us. We sincerely apologize for the inconvenience you’ve experienced regarding your invoice. We understand how important this is for your corporate expenses, and we’re sorry for the delays you’ve encountered in receiving the necessary document. Rest assured, we are looking into this matter urgently. We appreciate your patience, and a member of our team will reach out to you as soon as possible to resolve this. In the meantime, if you have any additional details that could assist us, please feel free to share, and we’ll make sure to expedite the process. Thank you once again for bringing this to our attention. We look forward to resolving it for you promptly. Best regards, Vitor Santos Deputy Manager

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Hotel staff friendly, restaurant very good, with 24 hour service.

Dear Edward, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vitor Santos Deputy Manager

Very good stay

Customer review rating 4.5/5

Pablo R. Families - Confirmed reviews ALL

It was a quiet, cozy stay, ideal for my purpose

Dear Pablo, Thank you for sharing your feedback. We are glad to hear that you found the stay quiet and cozy. However, we sincerely apologize for the inconvenience regarding the handling of your IDs and the issue with the bed. This is not the level of service we strive to provide. We will address these points with our team to ensure they do not happen again. We appreciate your comments and hope to have the opportunity to welcome you back in the future. Best regards, Vitor Santos Deputy Manager

Customer review rating 5.0/5

Kelly V. A. B. Business - Confirmed reviews ALL

Atendeu plenamente as expectativas, equipe extremamente atenciosa e prestativa.

Boa tarde Kelly Muito obrigado pela visita e avaliação. Esperamos recebê-la novamente em breve. Um abraço e ótima semana Vitor Santos Subgerente

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Other web-users rate our hotel

  • 461 reviews 9.1/10 Location
  • 1,085 reviews 7.7/10 Room
  • 1,443 reviews 9/10 Service
  • 40 reviews 5.6/10 WiFi
  • 579 reviews 9.1/10 Breakfast
  • 575 reviews 8.2/10 Food
  • 406 reviews 8.6/10 Cleanliness
  • 368 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.