Novotel São Paulo Morumbi 4 stars

Customer review rating (ALL Rating) 4.6/5 2,224 reviews

Novotel São Paulo Morumbi - Image 1
Novotel São Paulo Morumbi - Image 2
Novotel São Paulo Morumbi - Image 3
Novotel São Paulo Morumbi - Image 4

Description

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

GPS:-23.61261, -46.70391

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,224 reviews

TripAdvisor Rating  4.5/5  3,223 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Victor E. C. M. Business - Confirmed reviews ALL

Good overall experience. Room service delivery time and lighting connections could be improved. Upon arrival, the lights were not working and assistance from reception took approximately 15 minutes.

Dear Victor Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you had a comfortable experience. I appreciate your comments about room service delivery and lighting issues, which will be considered for our ongoing improvements. Best regards Vitor Santos Deputy manager

Customer review rating 5.0/5

Roberto B. Business - Confirmed reviews ALL

Services was excelent, And Marina and the hole team are espetacular

Olá Roberto, Agradecemos por suas amáveis palavras sobre sua estadia e nossa equipe. É gratificante saber que a Marina e todo o time proporcionaram um excelente serviço. Esperamos recebê-lo novamente em breve para mais momentos agradáveis. Um abraço Vitor Santos Subgerente

Customer review rating 4.0/5

Alberto H. Families - Confirmed reviews ALL

Overall, the stay was good; staff are friendly.

Olá Alberto, Agradecemos por compartilhar sua experiência positiva em nosso hotel. É gratificante saber que sua estada foi confortável e que nossa equipe fez a diferença. Esperamos poder recebê-lo novamente em breve. Um abraço Vitor Santos Subgerente

Customer review rating 5.0/5

Carolina G. Business - Confirmed reviews ALL

Awesome, relaxing, friendly!

Olá Carolina, Agradecemos por suas palavras gentis. É gratificante saber que sua experiência em nosso hotel foi tão positiva e que você encontrou um ambiente relaxante e acolhedor. Esperamos recebê-la novamente em breve. Um abraço Vitor Santos Subgerente

Customer review rating 4.0/5

Liz G. M. Families - Confirmed reviews ALL

We had a very nice stay, enjoyed the pool and the excellent breakfast. The room was a regular sized family room, clean and nice. There were fresh fruits and a complimentary canned mineral water in our arrival. We'd like to reuse the bath towels during our stay, but there were no place to hang them to dry. I also think parking should be included in the hotel rates. Hotel parking should be guest only and free for guests.

Dear Liz Thank you for your kind words regarding your recent stay at Novotel São Paulo Morumbi. I am delighted to hear that you enjoyed the pool, breakfast, and found your family room to be clean and comfortable. I appreciate your feedback regarding the towel drying facilities and the parking policy. While our guests can benefit from our parking services, they are not included in the room rates as per our hotel policy. Your suggestions are valuable, and I will ensure they are shared with our management team for future consideration. Best regards Vitor Santos Deputy Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 284 reviews 9/10 Location
  • 775 reviews 7.2/10 Room
  • 846 reviews 8.5/10 Service
  • 39 reviews 4.8/10 WiFi
  • 420 reviews 9.1/10 Breakfast
  • 415 reviews 8/10 Food
  • 268 reviews 7.9/10 Cleanliness
  • 263 reviews 8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo City