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Novotel São Paulo Morumbi Hotel 4 stars

TripAdvisor rating 4.0/5 1,267 reviews
Novotel São Paulo Morumbi
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+ 25 Services
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Hotel extras

  • Advantage 1

  • Free transfer service scheduled in advance

  • Outdoor swimming pool, grill located in the middle of woodlands

  • Restaurant with balcony and panoramic deck with views over the cable-stayed bridge

  • Fully equipped for events, with rooms bathed in natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Relax and recharge your batteries with massages and treatments from Espaço Corpo e Saúde
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Come and try our feijoada at the restaurant 365 on Wednesdays and Saturdays with choice of kids' buffet. We provide live music on Saturdays and kids' space for children with recreation.

Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577
Vila Tramontano
05690050
são paulo
brazil

Tel: +551137873400

Fax: (+55)11/37873400

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO DE CONGONHAS At 7km / 3 miles

  • By plane

    AEROPORTO DE GUARULHOS At 41km / 25 miles

  • By train

    ESTAÇÃO MORUMBI At 2km / 1 miles

GPS :-23.612852, -46.703727

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Apartment with queen bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior apartment with queen bed and view of Ponte Estaiada

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family apartment with queen bed and sofa bed for children

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family room with queen bed and sofa bed, and view of Estaiada Bridge

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior apartment with two single beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Apartment with queen bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Apartment adapted with queen bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Suite with king-size bed and sofa bed

  • Max. number of persons: 3
  • Area: From 50m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Novotel Morumbi's 365 restaurant stands out by promoting special experiences, from a lush breakfast to Happy Hour on our deck overlooking the Estaiada Bridge. Lunch served as buffet & dinner a la carte.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE MORUMBI

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Photo non contractuelle / Strictly non binding

The modern and relaxed 365 bar is the perfect place for a quick bite to eat or drinks, beers and delicious Brazilian snacks at happy hour. Guests can also enjoy watching sports on the big screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 312 m²

  • Maximum capacity: 300 people

Find out more

Our guest reviews for
Novotel São Paulo Morumbi

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,895 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,267 reviews

Great service at front desk

Customer review rating 4.4/5

Alonso Business - 25/11/2019 Confirmed reviews ALL

The man at the front desk showed great customer service.

Hello Alonso , Thank you for your comments about your stay at Novotel Sao Paulo Morumbi. It is a pleasure to receive your feedback, we already share with the whole team to always strive for excellence of our services. Thanks again for evaluating us and we hope to see you very soon! Regards, Helen Macedo Customer Experience

As expected !

Customer review rating 4.4/5

Cicero S. Business - 17/11/2019 Confirmed reviews ALL

Excellent Team ; prompt assistance

Hi Cicero, Thank you for your review of your stay at Novotel São Paulo Morumbi. It is a pleasure to receive your feedback, we already share your comments with the entire team to always strive for excellence of our services. Thanks again for evaluating us and we hope to see you very soon! Helen Macedo Customer Experience

Novotel Sao Paulo Morumbi November 2019

Customer review rating 4.4/5

Silvio N. P. Business - 10/11/2019 Confirmed reviews ALL

Everything related to the attention of the staff and Restaurant gave him a 10. But everything related to the size of the rooms and other facilities in the room I gave him a 5. That's why I gave them 7 on overall experience. And it all sums up that the room sizes are too small. I am 270 days a year away from home traveling on business and really the size of the room makes one feel less remote from my home. Even the trash cans I put 2 bottles of small water and they are already filled. The bathroom so uncomfortable. And thanks god that I always ask for an executive room because I don't even want to imagine what normal rooms are like. I could say that other hotels where I stay including the same Novotel hotels within Brazil are way more comfortable.

Hello Silvio, Thank you for your comments about your stay at Novotel São Paulo Morumbi. We were very happy to receive your feedback about your stay with us. Once again, thank you for taking the time to evaluate us and hope to see you soon. See you later! Helen Macedo Customer Experience

Great!

Customer review rating 4.4/5

Gabi F. Business - 07/11/2019 Confirmed reviews ALL

Good experience

Hello Gabi Thank you for your review of Novotel Sao Paulo Morumbi. It is a great pleasure to know that we provide you with a satisfactory hosting. See you later! Helen Macedo Customer Experience

Below standards in general

Customer review rating 4.4/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Incredible a hotel that knows that most guests come from different countries and the electricity is 220 and they don’t have a connector for guests !! On top of that restaurant food is TERRIBLE not recommend at all!! I asked for an iron table, and after 30 mins waiting in the room I went to the front desk and they told me “oh yes we’ll have that request pending” !!? I had to take the iron and the iron table myself holding everything as I could! NOBODY offered to bring the stuff and/or offered any help!! So had to walk back to the 4th floor with all this on my shoulders !!!! Really!??? That BAD is the service and that BAD was my experience

Hi Luben, Thank you for taking the time to write us about your stay with us. We are very sorry for the failures of our services. This is not the quality standard we seek to perform at our hotel. Their notes were shared with the responsible areas in order to achieve the excellence of our services and care. The staff of Novotel Morumbi looks forward to welcoming you again! Helen Macedo Customer Experience

Grata

Customer review rating 4.4/5

Hector C. Business - 25/10/2019 Confirmed reviews ALL

Satisfactoria

Olá Sr. Hector, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Obrigada pelo seu feedback, já compartilhamos os seus comentários com toda a equipe. Esperamos recebê-lo em um futuro próximo! Atenciosamente, Helen Macedo Customer Experience

It’s been a pleasant experience.

Customer review rating 4.4/5

Walter R. Business - 20/10/2019 Confirmed reviews ALL

Staff is friendly, professional and show flexibility and pragmatist to address small issues as they occur.

Hello Walter, Thank you for your review of your stay at Novotel São Paulo Morumbi. It is a pleasure to receive your feedback, we already share your comments with the entire team to always strive for excellence of our services. Thanks again for evaluating us and we hope to see you very soon! See you later! Helen Macedo Customer Experience

Nice place to stay.

Customer review rating 4.4/5

Ricardo L. Business - 20/10/2019 Confirmed reviews ALL

Nothing out of the normal for a hotel. Nice Location.

Hi Ricardo, Thank you for your evaluation of your stay at Novotel São Paulo Morumbi, it is a pleasure to receive your return. We look forward to welcoming you in the near future. See you later! Helen Macedo Customer Experience

BOA

Customer review rating 4.4/5

Jeferson Business - 18/10/2019 Confirmed reviews ALL

NORMAL

Sr. Vitor, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Lamentamos que não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Desejamos ter a oportunidade de lhe proporcionar uma melhor experiência no futuro, na qual não mediremos esforços para reconquistar sua confiança em nossa hospitalidade. Atenciosamente, Helen Macedo Customer Experience

Very good!

Customer review rating 4.4/5

Evandro V. Business - 18/10/2019 Confirmed reviews ALL

Loved the green look of the hotel. Peace and tranquility is one of the strongest marks.

Hello Mr. Evandro, Thank you for your comments about your stay at Novotel Sao Paulo Morumbi. It's a pleasure to receive your feedback. We are glad you enjoyed our green area, it really conveys tranquility and peace. Thanks again for evaluating us and hope to be back soon! Helen Macedo Customer Experience

Great

Customer review rating 4.4/5

Victor A. Business - 18/10/2019 Confirmed reviews ALL

Great experience. Food was very good and I received an excellent service. Thanks

Hi Victor, Thank you so much for your excellent review! We will pass on your kind words to all the kitchen staff, who will be very happy to welcome you again! See you later! Helen Macedo Customer Experience

Treatment in the hotel

Customer review rating 4.4/5

Jacqueline B. Business - 10/10/2019 Confirmed reviews ALL

The lobby employees are very kind and make me feel at home. Diego does all efforts to help me with all issues I might have. i feel at home.

Hello Jacqueline, Thank you for your comments about your stay at Novotel São Paulo Morumbi. We were very happy to receive your feedback about your stay with us, especially with the compliment to Diogo, he was also extremely flattered. Once again, thank you for taking the time to evaluate us and hope to see you soon. See you later! Helen Macedo Customer Experience

Comfortable, nice people and good meals

Customer review rating 4.4/5

Laura Business - 04/10/2019 Confirmed reviews ALL

Comfortable and clean rooms, people at Desk extremely kind, and both breakfast and dinner were very good

Hola Laura, Muchas gracias por tu excelente evaluación! Tenga la seguridad de que es un gran placer para nosotros brindar una experiencia tan buena como la que usted y su familia han tenido con nosotros, y recibir sus comentarios es muy gratificante. Esperamos su próxima visita para otra estancia con nosotros! Hasta luego! Helen Macedo Experiencia del cliente

Fast

Customer review rating 4.4/5

Pablo Business - 27/09/2019 Confirmed reviews ALL

Fast and good

Hello Camila, Thank you so much for your review! Rest assured that it is a great pleasure for us to provide experiences as good as you have with us, and receiving your feedback is very rewarding. We are waiting for you for another stay with us! See you! Helen Macedo Customer Experience

Comfort

Customer review rating 4.4/5

Mario Business - 24/09/2019 Confirmed reviews ALL

Ease of check in and check out. Helpful staff.

Dear Mr. Mario, Thank you for your comments about your stay at Novotel Sao Paulo Morumbi. We are very happy to receive your feedback about your stay with us, we thank you for every word. Sincerely, Helen Macedo Customer Experience

Great place, great service!

Customer review rating 4.4/5

Raphael S. Families - 17/09/2019 Confirmed reviews ALL

The hotel is well located, has a nice external area, with a nice restaurants and the most beautiful view of the bridge. Service is very good, attenders are nice and proactive. Rooms are good, nice beds etc. Breakfast is a point of improvement.

Hello Raphael, Thanks for sharing your experience with us! It is gratifying to know that you felt welcomed, made the most of our facilities and enjoyed our beautiful view. Rest assured that we will pass your feedback on to the entire team, who will be happy to welcome you again! Always be very welcome! Regards, Helen Macedo Customer Experience

Good for the money - Will certainly be back.

Customer review rating 4.4/5

Maria E. M. Business - 16/09/2019 Confirmed reviews ALL

The hotel staff was very attentive --- the food was " ok"

Dear Mrs. Maria Elisa Thank you for your review of Novotel São Paulo Morumbi, hope to see you soon! Regards, Helen Macedo Customer Experience

Not a pleasant stay

Customer review rating 4.4/5

Robin Business - 05/09/2019 Confirmed reviews ALL

It was planned to stay for 10 days in the Novotel Morumbi. The room was located on the second floor almost above the entrance with a window outlook on a wall. The rooms are a bit out fashioned, refreshed, but stains in curtains and overpainted layers are pretty visible. The shower was good and the internet works well. When you have a customer for 10 days, why is he located is this room? I would expect that this is taken into account. The room rate was on a decent level, comparable with other hotel chains in SAO. The biggest issue is the surrounding neighborhood. There are no nice places to visit (restaurants, shops) in a walking distance. Actually, you are not advised to go out on you own. It would be better when the hotel had some shuttle to shopping malls . I was able to shorten my stay to 4 days and find another place to stay.

Dear Robin, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Alex Customer Experience

Very good hotel in a very nice locaton

Customer review rating 4.4/5

Eduardo A. E. L. Families - 27/08/2019 Confirmed reviews ALL

The Hotel is well located for activities in or near Morumbi. Checking was easy and fast and the staff was very friednly. Teh facilities are nice, although the gym is small, but has good equipment. The pool is nice and the restaurant is good. The rooms are relatively small, but about average when compared to similar htels.

Dear Eduardo, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Customer Experience

excellent

Customer review rating 4.4/5

Maicon H. Families - 21/08/2019 Confirmed reviews ALL

It was excellent! A helpful services and wonderful facilities. I would recommend it for my friends and family.

Dear Maicon, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Customer Experience
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