Novotel São Paulo Morumbi 4 stars

Customer review rating (ALL Rating) 4.5/5 2,089 reviews

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Description

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

Our accommodation(s)

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Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

GPS:-23.61261, -46.70391

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,089 reviews

Customer review rating 4.5/5

Lucas Q. S. Business - Confirmed reviews ALL

A pleasant stay, reasonably quick check-in and check-out, and the invoice issued promptly upon request.

Dear Lucas, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our check-in and check-out process efficient, as well as our invoice service prompt. Your satisfaction is very important to us. Best regards Vitor Santos Deputy manager

Customer review rating 0.5/5

Hans P. D. Business - Confirmed reviews ALL

All that's missing was Pride flags and trans activists as welcoming committee, but I'm sure you'll do that in June.

Dear Mr. D., Thank you for sharing your thoughts. We strive to create an inclusive environment for all our guests. Your feedback regarding our atmosphere is acknowledged, and we appreciate your perspective. Best regads Vitor Santos Deputy Manager

Customer review rating 4.0/5

Saikrishna C. Business - Confirmed reviews ALL

Nice location with all amenities. Water bottles and coffee machine in the room would be of more good.

Dear Saikrishna, Thank you for your positive feedback regarding our location and comfort. We appreciate your suggestions for additional amenities, such as water bottles and coffee machines in the room, as these enhancements can contribute to an even better experience for our guests. Best regards Vitor Santos Deputy Manager

Customer review rating 5.0/5

Kelsen B. B. D. C. Business - Confirmed reviews ALL

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Olá Kelsen, bom dia. Agradeço por compartilhar sua avaliação positiva. Fico feliz em saber que sua experiência em nosso hotel foi excelente. Estamos sempre à disposição para proporcionar o melhor aos nossos hóspedes. Um abraço Vitor Santos Subgerente

Customer review rating 3.5/5

Michel A. S. B. Business - Confirmed reviews ALL

Service was not great, we just had peole at the reception and I did not feel like they were concerned on doing anything else other than just standing on their desk and reactively answering questions, when I needed services on my room, did not get it. just room services (cleaning) was there.

Dear Michel, Thank you for sharing your feedback regarding your recent stay at Novotel Morumbi. It is disappointing to learn that your experience did not meet your expectations, particularly concerning the service provided by our team. We strive to ensure that all our guests feel valued and attended to throughout their stay. Your comments regarding the reception staff and room service have been noted, and we will use this insight to enhance our guest experience. We appreciate your input as it helps us identify areas for improvement. Should you choose to stay with us again, I hope we can provide you with a more satisfactory experience. Best regards Vitor S. Deputy Manager

Other web-users rate our hotel

  • 263 reviews 8.9/10 Location
  • 737 reviews 6.8/10 Room
  • 777 reviews 8.4/10 Service
  • 41 reviews 5.4/10 WiFi
  • 403 reviews 9.1/10 Breakfast
  • 376 reviews 7.5/10 Food
  • 296 reviews 5.1/10 Comfort
  • 264 reviews 7.6/10 Cleanliness

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