Novotel São Paulo Morumbi 4 stars

Customer review rating (ALL Rating) 4.6/5 2,940 reviews

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Description

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

Our accommodation(s)

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Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

GPS:-23.61261, -46.70391

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,940 reviews

TripAdvisor Rating  4.5/5  2,649 reviews

Certificate of excellence 2024

Excellent service!

Customer review rating 5.0/5

Acacio S. D. F. Couples - Confirmed reviews ALL

Excellent service even after 12am!

We have a good stay

Customer review rating 4.5/5

Maria H. Couples - Confirmed reviews ALL

I encountered 3 problems only: - water leaking into the toilet bowl - frayed bedroom curtains - only 1 chair in a bedroom for 2

Dear Maria H. Thank you for taking the time to provide us with your valuable feedback. We sincerely apologize for the issues you encountered during your stay. We have taken note of the water leak in the toilet bowl, the frayed bedroom curtains, and the lack of seating for two guests in the room. Please rest assured that our maintenance team has been informed and will address these matters immediately to prevent them from occurring in the future. We appreciate your understanding and would love the opportunity to welcome you back soon for a more comfortable stay. If there is anything else we can assist with, please don’t hesitate to reach out. Warm regards, Vitor Santos Deputy Manager

Hotel ok but location not ideal

Customer review rating 3.0/5

Jerome M. Business - Confirmed reviews ALL

The hotel was ok but nothing around so the location was not so great

Dear Jerome, Thank you for sharing your feedback. We're glad to hear that your stay was generally okay. We truly appreciate your comments regarding our location and the check-in/check-out process. We understand that the convenience of the location and the efficiency of check-in and check-out are important aspects of a great stay, and we will work to improve these areas. We hope to have the opportunity to welcome you again in the future and provide you with a more seamless experience. Best regards, Vitor Santos Deputy Manager

I really enjoy it!

Customer review rating 5.0/5

Alberto Solo - Confirmed reviews ALL

I congratulate you all for your great attention. Muito obrigado.

Dear Alberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vitor Santos Deputy Manager

otima estadia

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

otima estadia, hotel com requiste de sofisticado.

Boa tarde Eliandro, Muito obrigado pela visita e avaliação. Esperamos recebê-lo novamente em breve. Um abraço Vitor Santos Subgerente

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Other web-users rate our hotel

  • 466 reviews 9.1/10 Location
  • 1,079 reviews 7.9/10 Room
  • 1,398 reviews 9/10 Service
  • 38 reviews 5.7/10 WiFi
  • 578 reviews 8.3/10 Food
  • 561 reviews 9.1/10 Breakfast
  • 414 reviews 8.6/10 Cleanliness
  • 359 reviews 8.4/10 Amenities

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