Novotel São Paulo Morumbi Hotel 4 stars

Customer review rating 4.4/5 10,917 reviews

ALLSAFE approved hotel

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Novotel São Paulo Morumbi
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+ 23 Services

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Relax and recharge your batteries with massages and treatments from Espaço Corpo e SaúdePaying
  • Services for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577
Vila Tramontano
05690050 são paulo
brazil

Tel: +551137873400

Fax: (+55)11/989673497

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO DE CONGONHAS At 7km / 3 miles

  • By plane

    AEROPORTO DE GUARULHOS At 41km / 25 miles

  • By train

    ESTAÇÃO MORUMBI At 2km / 1 miles

GPS :-23.612852, -46.703727

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Apartment with queen bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior apartment with queen bed and view of Ponte Estaiada

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family apartment with queen bed and sofa bed for children

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family room with queen bed and sofa bed, and view of Estaiada Bridge

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior apartment with two single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Apartment with queen bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Apartment adapted with queen bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
Rooms

Our restaurants and bars

365 Vista

Type of cuisine: International

Novotel Morumbi's outstanding 365 Vista restaurant offers luxurious breakfasts and Happy Hour on our deck overlooking Estaiada Bridge. Lunch and dinner are served from the A La Carte menu.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE MORUMBI

Type of cuisine: International

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Non contractual photo

The modern and relaxed 365 bar is the perfect place for a quick bite to eat or drinks, beers and delicious Brazilian snacks at happy hour. Guests can also enjoy watching sports on the big screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 312

  • Maximum capacity: 300 people

Find out more

Our guest reviews for
Novotel São Paulo Morumbi

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,917 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,417 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Normal para A rede

Customer review rating 3.0/5

Ney C. Business - 20/02/2021 Confirmed reviews ALL

Dentro do previsto

Olá Ney, Muito obrigado por compartilhar sua experiência conosco. Lamentamos que não teve uma estadia satisfatória em nosso hotel. Esperamos poder recebê-lo novamente em breve para que possa mudar a percepção de nossos serviços. Abraços e bom final de semana! Vitor Santos Coordenador de Recepção

Excellent service & commodities

Customer review rating 5.0/5

Zeina Families - 12/02/2021 Confirmed reviews ALL

Everything was great, we felt very well welcome, the place is great for kids and for us it was as well very convenient

Dear Zeina, We appreciate again your comments regarding your stay at the Novotel Morumbi and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor S. Front Desk Manager

Great service & experience in general

Customer review rating 5.0/5

Jurb Families - 12/02/2021 Confirmed reviews ALL

Everything was great, we felt very well welcome, the place is great for kids and for us it was as well very convenient

Dear Jean, We appreciate your comments regarding your stay at the Novotel Morumbi and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Santos Front Desk Manager

Great location and great service

Customer review rating 5.0/5

Claudio V. J. Business - 10/02/2021 Confirmed reviews ALL

I would like to thank everyone at Novotel Morumbi SP. Since my check-in via WhatsApp until my check-out. The hotel is located in a great area, close to domestic airport and in a safe and green area. Hotel features are great . The are very strict with COVID-19 protocols and I felt very safe . My temperature was taken by the time I got to the hotel lobby. They have parking lot with diver service at a very convenient charge. Breakfast was amazing with choices of tapioca and eggs . Room very clean and linemen’s smell like home. Mr. Jailson at the restaurant was very polite and professional with his service. At the reception Mr. João and his colleagues were extremely helpful with all my needs. Thanks a lot Novotel team for making myself to feel at home while away from home.

Olá Claudio, Muito obrigado pela avaliação de sua hospedagem. Ficamos muito felizes por escolherem o Novotel Morumbi! Sintam-se sempre muito bem-vindos! Se possível, compartilhe também sua experiência no Trip Advisor pelo link abaixo pois nos ajuda muito. https://www.tripadvisor.com.br/Hotel_Review-g303631-d300803-Reviews-Novotel_Sao_Paulo_Morumbi-Sao_Paulo_State_of_Sao_Paulo.html Abraços Vitor Santos Coordenador de Recepção

well located

Customer review rating 3.5/5

Ana P. Families - 31/01/2021 Confirmed reviews ALL

Small family room, well located for 1 night stay, good breakfast. People that work at front desk do not give us good orientation of taxis, how the hotel works. Poor people service.

Olá Ana P., Muito obrigado por compartilhar sua experiência conosco. Lamento que o serviço não esteve à altura de suas expectativas. Já pontuei com a equipe de Recepção sobre suas observações para evitarmos novos apontamentos. Esperamos recebê-los novamente em breve. Abraços Vitor Santos Coordenador de Recepção

Amazing!!!

TripAdvisor rating 5.0/5

fabiolabouton 29/01/2021 TripAdvisor review

Certainly in addition to a great hotel the staff made all the difference❤️ They are great!!!!❤️❤️❤️❤️ Always loving and ready to help! Often in other hotels simple things are charged and the staff do it with bad will but at Novotel Morumbi in addition to not charging they are super attentive and cute! The hotel manager is very attentive and treated us with great care !!!! For me the best hotel in São Paulo to stay with your family !!!❤️❤️❤️❤️❤️

Dear Fabiola, good morning. Thank you very much for your kind words and share your experience at Tripadvisor. We are waiting for your next visit. Kind Regards!

Excellent hotel but very expensive

Customer review rating 4.0/5

Brissa C. Business - 19/01/2021 Confirmed reviews ALL

The room was very good, good breakfast, hotel well located. Very clean and the hotel is really taking Covid very serious. The only complain I have is regarding to price, I found the hotel expensive and couldn’t believe they charged me BRL 8,00 for a bootle of water.

Dear Brissa, Thank you for taking the time to tell us about your experience at the Novotel SP Morumbi. We hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Santos Front Desk Manager

Interesting decor

Customer review rating 4.0/5

Anonymous Solo - 12/01/2021 Confirmed reviews ALL

modern decor, sophisticated restaurant, friendly customer service sometimes sometimes a little less

Olá Bruno, Muito obrigado por compartilhar sua experiência conosco. Esperamos poder recebê-lo novamente em breve. Abraços e ótima semana! Vitor Santos Coordenador de Recepção

Great stay in a busy time !

Customer review rating 4.5/5

Lia C. Couples - 02/01/2021 Confirmed reviews ALL

I stayed there for Christmas time. The hotel was clean and comfortable, staff very attentive and nice. Just we couldn’t get information about covid tests. We went to Morumbi mall and had a pleasant surprise that Drogasil was providing tests at an average price of 25US. Location and basic services were great !!

Dear Lia, We very much appreciate your comments regarding your stay at the Novotel Morumbi. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Santos Front Desk Manager

Fully satisfied with every aspect of this hotel!

Customer review rating 5.0/5

Sonia Families - 30/12/2020 Confirmed reviews ALL

I stayed here for 2 nights in a superior room with twin beds and when I checked out, I booked 3 more nights for the following month in the suite! That’s how much I like this hotel. The staff is extremely attentive and makes sure you feel special and welcomed. The hotel is impeccably clean, sanitized and to the Accor standards. Breakfast buffet was excellent and even had Nutella which was a huge + for my kid. The restaurant food is good and reasonably priced, same for the mini bar. Finally, the location is great and the facilities are lovely and well kept. Gym, pool, billiards and other things for kids to enjoy.

Dear Sonia, We very much appreciate your comments regarding your stay at the Novotel Morumbi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we wait for you next month! Sincerely, Vitor Santos Front Desk Manager

perfect stay

Customer review rating 5.0/5

James S. Families - 08/12/2020 Confirmed reviews ALL

as usual a perfect stay , special thanks to the manager Raphael martini and reception desk joao , vitor e abner bar staff made all my days and nights special thanks to vinicius marcos juliao be back soon

Olá James, boa noite. Muito obrigado pelo retorno positivo de sua hospedagem. Eu e toda equipe aguardamos sua próxima visita! Se possível, por favor deixe seu review no tripadvisor também pois nos ajuda muito. https://www.tripadvisor.com.br/Hotel_Review-g303631-d300803-Reviews-Novotel_Sao_Paulo_Morumbi-Sao_Paulo_State_of_Sao_Paulo.html Abraços e ótima semana! Vitor Santos Coordenador de Recepção

Excelent Promotion

Customer review rating 5.0/5

David R. Families - 08/12/2020 Confirmed reviews ALL

I have enjoy the Limitless Hotel ALL promotion for a weekend stay in Novotel Morumbi with full breakfast and it's awesome.

Olá David, boa noite. Muito obrigado pelo retorno positivo de sua hospedagem. Eu e toda equipe aguardamos sua próxima visita! Se possível, por favor deixe seu review no tripadvisor também pois nos ajuda muito. https://www.tripadvisor.com.br/Hotel_Review-g303631-d300803-Reviews-Novotel_Sao_Paulo_Morumbi-Sao_Paulo_State_of_Sao_Paulo.html Abraços e ótima semana! Vitor Santos Coordenador de Recepção

Friendly Staff

Customer review rating 5.0/5

Gianlucca Families - 17/11/2020 Confirmed reviews ALL

We were delighted with our stay. It is a very good option for a family with kids. The staff was particularly nice and helpful.

Olá Gianlucca, Muito obrigado por nos avaliar. Esperamos recebê-los novamente muito em breve. Abraços e boa semana! Vitor Santos Coordenador de Recepção

perfect stay

Customer review rating 5.0/5

James Solo - 20/10/2020 Confirmed reviews ALL

One of my favorite hotel in sao paulo , special thanks for Ed carlos bar staff and Joao reception desk

Olá James, Muito obrigado por sua avaliação! Tenha certeza que para nós é um imenso prazer proporcionar experiências memoráveis aos nossos clientes, e receber seu retorno é muito gratificante. Te esperamos para mais uma estada conosco! Até mais! Vitor Santos Coordenador de Recepção

Good place, room service not quite good

Customer review rating 3.5/5

Ft3 Solo - 07/10/2020 Confirmed reviews ALL

Maid forgot to clean up my room for one day

Olá Francisco, Muito obrigado pelo feedback de sua hospedagem. Esperamos recebê-lo novamente muito em breve. Atenciosamente Vitor Santos Coordenador de Recepção

Good Stay

Customer review rating 4.0/5

Caroline S. Couples - 02/10/2020 Confirmed reviews ALL

Breakfast could have more options and the cleaning in every 3 does not work.

Olá Caroline, Muito obrigado por sua avaliação. Seu apontamento sobre os itens do café e intervalo das arrumações foram encaminhados aos responsáveis para que possam analisar. Esperamos recebê-la novamente muito em breve. Boa semana! Atenciosamente Vitor Santos Coordenador de Recepção

Well located, good stay for families, extraordinary service!

Customer review rating 4.5/5

Adao Families - 22/09/2020 Confirmed reviews ALL

The best is the staff!!!! Special kudos to the manager! An improvement suggestion; have a kids menu option at the restaurant.

Olá Adão, Muito obrigado por nos avaliar. Esperamos recebê-los novamente muito em breve! Abraços Vitor Santos Coordenador de Recepção

No COVID attention

Customer review rating 2.0/5

Renzo R. Business - 14/09/2020 Confirmed reviews ALL

Hotel personnel is incredibly helpful and supportive - were actually the only positive point on my time there. I was there with my wife, and over weekends a lot of guests did not wear masks or respected social distancing. COVID is still a huge issue in Brazil, and the lack of attention to this point troubled me so much I reduced my stay in 15 days there.

Olá Renzo, bom dia. Obrigado pelo feedback de sua hospedagem. Sinto realmente não termos correspondido as suas expectativas e também pela sua saída antecipada. Já me reuni com toda equipe reforçando todos os procedimentos e atenção ao comportamento dos hóspedes como forma de prevenção. Eu e toda equipe esperamos uma nova oportunidade de atendê-los em breve. Estou a disposição para o que precisar e desejo uma ótima semana! Raphael Martini Gerente Geral Novotel SP Morumbi

Clean hotel, they are following all social distancing recommendations

Customer review rating 4.0/5

Paula D. O. B. O. M. H. J. Families - 08/09/2020 Confirmed reviews ALL

Hotel is renewed and fully aligned with the new regulations for covid-19. Breakfast was individually served in a tray with quality items and very well served. Time for breakfast was previously scheduled to avoid many people in the restaurant area. The only complaint is related to the time that we had to wait for checking in. It looks like the hotel is with reduced staff what makes sense during this difficult time that we are passing by. But Vitor apologized for that and he treated us very well.

Olá Paula, Muito obrigado por sua avaliação tão rica em detalhes. É super compreensível que tenham tido essa percepção do check in, lamento ter feito esperarem depois de uma viagem tão cansativa. Ao mesmo tempo fico contente que tenham sido compreensíveis com a situação e gostaram do atendimento. Espero recebê-los novamente em breve para que tenham uma experiência conosco 100%. Um grande abraço Vitor Santos Coordenador de Recepção

Great people providing great service

Customer review rating 4.5/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Great stay with service

Hello Luiz, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for evaluating us and we hope to see you very soon! Regards, Helen Macedo Customer Experience

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