Mercure Sao Paulo Nacoes Unidas Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,595 reviews

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Mercure Sao Paulo Nacoes Unidas Hotel - Image 1
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R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas, 04719040 SAO PAULO, Brazil

Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • Less than 10 minutes away from the Transamérica Expo Center

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Telephone
Fax +55 11 5188-3866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOM JARDIM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,595 reviews

TripAdvisor Rating  3.5/5  716 reviews

Good stay for 1 night , no frill for a professional stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good location, the check on was very quick ( booked by my agency) . Breakfast was very good. The room was ok, but the bathroom was not so nice given the standard : the sink was small with hardly any space to carry your toiletries , no shelves etc and the shower was flooding the full bathroom despite the curtain. Worse thing is I had to wait for 20mn to get my car from the valet , service way too long considering only 2 people before me...so i reached my meeting very late.

Dear Angelina , Thank you for your review. The impressions and comments of our guests are extremely valuable for us to improve our services. I hope to have the opportunity to welcome you again soon. Ana Paula Kimura General Manager Mercure SP Nações Unidas

Thieve among staff

Customer review rating 0.5/5

Nicolas Business - Confirmed reviews ALL

A gift I took from my country for a friend was stolen on the second day. I complained to the front desk, but the staff showed little interest and empathy. Nothing happened, and I did not receive any feedback. For this reason, I requested the room not to be cleaned.

Estimado Nicolás, Gracias por tus comentarios y observación, así podemos centrarnos en los puntos que mencionaste para mejorar aún más. Nuestro Coordinador de Recepción, Robson Almeida, manejó personalmente el incidente cuando usted dijo que encontró el café. ¿Esta información no es correcta? Nuestro mayor objetivo es y siempre será que el cliente se sienta como en casa y que su estancia sea siempre satisfactoria, y para conseguir nuestro objetivo siempre es importante conocer su opinión sobre él. Ana Paula Kimura Gerente general Mercure SP Naciones Unidas

Outdated, not the usual standard

Customer review rating 2.0/5

A C. Business - Confirmed reviews ALL

This was not the usual standard I remember from a Mercure hotel. It was not modern, needed maintenance, and was not particularly clean. Only positive for me was the breakfast.

Dear Adam, Thank you for taking the time to share your experience at Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer, and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and we hope to have the opportunity to better serve you in the near future. Sincerely, Robson de Almeida Front Desk Manager Mercure SP Nações Unidas

Nice Budget Hotel in Morumbi

TripAdvisor rating 4.0/5

captbrix Solo travel - TripAdvisor review

Nice budget hotel in a good location in Sao Paulo Morumbi, very good breakfast and nice room, bathroom was big and clean, I would reccomended this hotel, preferably high floors due to proximity to main busy street. Check in process was very good and quick

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Uncomfortable Stay Due to Excessive Noise from Air Conditioning Units

Customer review rating 1.5/5

Fabio Business - Confirmed reviews ALL

Unfortunately, my experience at the Mercure SP hotel last week was negatively impacted by the excessive noise from the air conditioning units. Even though I didn’t use the air conditioner in my room, the constant noise coming from the units in neighboring rooms was extremely bothersome, especially during the night. This severely affected the quality of my sleep, making my stay uncomfortable. I expected a quieter environment in line with the Mercure brand standards.

Prezado Sr. Fábio, Obrigada por sua avaliação. As impressões e comentários de nossos hóspedes são de extrema valia para melhorarmos nossos serviços. Espero ter a oportunidade de recebê-lo novamente em breve. Robson Almeida Coordenador de Recepção Mercure SP Nações Unidas

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Other web-users rate our hotel

  • 276 reviews 9.2/10 Location
  • 743 reviews 7.2/10 Room
  • 618 reviews 8.4/10 Service
  • 17 reviews 5.9/10 WiFi
  • 396 reviews 7.8/10 Breakfast
  • 350 reviews 5.8/10 Comfort
  • 266 reviews 7.1/10 Cleanliness
  • 148 reviews 2.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.