Mercure Sao Paulo Nacoes Unidas Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,710 reviews

Mercure Sao Paulo Nacoes Unidas Hotel - Image 1
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Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • Less than 10 minutes away from the Transamérica Expo Center

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOM JARDIM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,710 reviews

TripAdvisor Rating  3.5/5  728 reviews

Second time there and always amazing

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Live the friendly staff, the bed is amazing, breakfast, everything

QUALIDADE DECRESCENTE

Customer review rating 2.0/5

Hercules N. Business - Confirmed reviews ALL

Room with a strong smell of solvent Poor quality of the breakfast items, despite the good variety (orange juice deteriorated, undercooked scrambled eggs and others)

Customer review rating 5.0/5

Sheila F. Couples - Confirmed reviews ALL

Perfect location that fit all my needs ! Delicious food, blast breakfast served until 10 am! Nice and friendly crews, room very spacious also with a fresh clean linen was just the boom on my wonderful stay! Super recommend stay here! Room 1309 amazing

Prezada Sheila, Agradeço sua avaliação referente ao Mercure São Paulo Nações Unidas. Foi um prazer receber seus comentários. Não deixarei de partilhá-los com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um bom serviço. Espero ter a oportunidade de recebe-la novamente em breve. Ana Paula Kimura Gerente Geral Mercure SP Nações Unidas

Good stay

Customer review rating 5.0/5

Renato Business - Confirmed reviews ALL

Very good stay, in this period of the year, everything is difficult, and the Hotel Team was working happy and with good communication

Prezado Renato, Agradeço sua avaliação referente ao Mercure São Paulo Nações Unidas. Foi um prazer receber seus comentários. Não deixarei de partilhá-los com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um bom serviço. Espero ter a oportunidade de recebe-lo novamente em breve. Ana Paula Kimura Gerente Geral Mercure SP Nações Unidas

Pleasant stay but misleading communication

Customer review rating 3.0/5

Peter Business - Confirmed reviews ALL

I reserved, via email communication with Mercure São Paulo staff, a 1.5 day stay at the Nações Unidas location. Upon arriving, I was told my extra half day of reservation could not be fulfilled and I was forced to wait over an hour in the lobby. I arrived via overnight international flight and went directly from the GRU airport to Mercure, moments before I was scheduled to present to a large conference. Because Mercure did not fulfill the reservation I had made in its entirety, my time-restricted travel plans were significantly disrupted. The rest of my stay was adequate, but this initial dishonesty was incredibly disappointing.

Dear Mr. Peter, good afternoon! We have received your feedback regarding the check-in time. We would like to emphasize that the reservation was made for one night only, and the option for early check-in was subject to availability, as our reservation assistant Shirley informed you via email. For the desired date, we were operating at full occupancy, and no room was available at that time. We appreciate your contact and remain available for any further clarification. Kind regards. Robson Batista Mercure SP Nações Unidas

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Other web-users rate our hotel

  • 291 reviews 9.5/10 Location
  • 769 reviews 7.1/10 Room
  • 643 reviews 8.4/10 Service
  • 18 reviews 4.3/10 WiFi
  • 425 reviews 7.9/10 Breakfast
  • 366 reviews 5.9/10 Comfort
  • 285 reviews 6.7/10 Cleanliness
  • 152 reviews 3.2/10 Value

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