Mercure Sao Paulo Nacoes Unidas Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,720 reviews

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Mercure Sao Paulo Nacoes Unidas Hotel - Image 1
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Mercure Sao Paulo Nacoes Unidas Hotel - Image 4
R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas, 04719040 SAO PAULO, Brazil

Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • Less than 10 minutes away from the Transamérica Expo Center

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Telephone
Fax +55 11 5188-3866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOM JARDIM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,720 reviews

TripAdvisor Rating  3.7/5  733 reviews

Awful stay

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Awful support. Do not have receipt for frigobar consumed stuff, you can NEVER get on the phone with the hotel management, awful administration!!! Unprepared front desk staff without knowing information. Dirty bathroom in the bedroom. Horrible. I have never scored any hotel as neutral or yellow. Never a red, but the management of this hotel, cannot issue a simple invoice or know how to inform or have someone to help for days on end. Ridiculous.

Dear Alexandre, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robson Almeida Front Desk Manager Mercure SP Nações Unidas

Pleasant stay

Customer review rating 5.0/5

Ricardo C. Families - Confirmed reviews ALL

Everything as expected. The breakfast really took the scene in the opinion of my whole family.

Prezado Sr. Ricardo, Nosso maior objetivo é atender suas expectativas. Agradecemos seus comentários sobre sua hospedagem. Espero ter a oportunidade de recebê-lo novamente em breve. Robson Almeida Coordenador de Recepção Mercure SP Nações Unidas

Excellent stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

We had an wonderful stay in your hotel. All the people working here were so nice with us. The room was clean, the breakfast excellent. The hotel is well located, close to my office, with plenty of things to do around.

Prezada Sra. Stephanie, Agradecemos imensamente pela sua avaliação. As suas impressões e comentários são de grande importância para nós, pois nos auxiliam a aprimorar constantemente a qualidade de nossos serviços. Será um prazer tê-la conosco novamente em breve. Atenciosamente, Robson Almeida Coordenador de Recepção Mercure SP Nações Unidas

Customer review rating 3.5/5

Colin Business - Confirmed reviews ALL

Convenient location considering my client is located on the same block. Food menu limited. Rooms are a little run down especially the bathrooms.

Dear, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robson Almeida Front Desk Manager Mercure SP Nações Unidas

Seems old and had a big cockroach in my room.

Customer review rating 0.5/5

Talib Business - Confirmed reviews ALL

Pillow was too soft, floor noise woke me several times, bathroom had a shower drain issue and was flooded and I had to face a big cockroach while taking bath. Worst hotel experience ever.

Dear, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robson Almeida Front Desk Manager Mercure SP Nações Unidas

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Other web-users rate our hotel

  • 288 reviews 9.3/10 Location
  • 775 reviews 7.2/10 Room
  • 642 reviews 8.6/10 Service
  • 15 reviews 5.7/10 WiFi
  • 452 reviews 8.1/10 Breakfast
  • 353 reviews 5.8/10 Comfort
  • 296 reviews 7.4/10 Cleanliness
  • 160 reviews 3.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.