Mercure Sao Paulo Nacoes Unidas Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,587 reviews

Mercure Sao Paulo Nacoes Unidas Hotel - Image 1
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Description

Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in São Paulo with a pool, sauna, and gym in the play area

  • Less than 10 minutes away from the Transamérica Expo Center

  • 33-minute drive to access Anhanguera Highway

  • 14-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOM JARDIM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,587 reviews

TripAdvisor Rating  3.5/5  715 reviews

Outdated, not the usual standard

Customer review rating 2.0/5

A C. Business - Confirmed reviews ALL

This was not the usual standard I remember from a Mercure hotel. It was not modern, needed maintenance, and was not particularly clean. Only positive for me was the breakfast.

Dear Adam, Thank you for taking the time to share your experience at Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer, and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and we hope to have the opportunity to better serve you in the near future. Sincerely, Robson de Almeida Front Desk Manager Mercure SP Nações Unidas

Nice Budget Hotel in Morumbi

TripAdvisor rating 4.0/5

captbrix Solo travel - TripAdvisor review

Nice budget hotel in a good location in Sao Paulo Morumbi, very good breakfast and nice room, bathroom was big and clean, I would reccomended this hotel, preferably high floors due to proximity to main busy street. Check in process was very good and quick

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Uncomfortable Stay Due to Excessive Noise from Air Conditioning Units

Customer review rating 1.5/5

Fabio Business - Confirmed reviews ALL

Unfortunately, my experience at the Mercure SP hotel last week was negatively impacted by the excessive noise from the air conditioning units. Even though I didn’t use the air conditioner in my room, the constant noise coming from the units in neighboring rooms was extremely bothersome, especially during the night. This severely affected the quality of my sleep, making my stay uncomfortable. I expected a quieter environment in line with the Mercure brand standards.

Prezado Sr. Fábio, Obrigada por sua avaliação. As impressões e comentários de nossos hóspedes são de extrema valia para melhorarmos nossos serviços. Espero ter a oportunidade de recebê-lo novamente em breve. Robson Almeida Coordenador de Recepção Mercure SP Nações Unidas

Well located, Kind people

Customer review rating 4.5/5

Nacere A. A. Business - Confirmed reviews ALL

This hotel has everything that we need, good a clean bad, warm shower, good room size, excellent breakfast.

Prezado Sr. Nacere, Obrigada por sua avaliação. As impressões e comentários de nossos hóspedes são de extrema valia para melhorarmos nossos serviços. Espero ter a oportunidade de recebê-lo novamente em breve. Robson Almeida Coordenador de Recepção Mercure SP Nações Unidas

Room dirty, smelling very bad and everything without maintenance.

Customer review rating 1.5/5

Paulo H. Families - Confirmed reviews ALL

The room was very dirty and smelling very bad (bathroom). The furniture, doors and bath without a minimum maintenance. It is not a Mercure standard, for sure.

Dear, Paulo, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nações Unidas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robson Almeida General Manager Mercure SP Nações Unidas

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Other web-users rate our hotel

  • 276 reviews 9.2/10 Location
  • 743 reviews 7.2/10 Room
  • 618 reviews 8.4/10 Service
  • 17 reviews 5.9/10 WiFi
  • 396 reviews 7.8/10 Breakfast
  • 350 reviews 5.8/10 Comfort
  • 266 reviews 7.1/10 Cleanliness
  • 148 reviews 2.9/10 Value

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