Mercure São Paulo Nações Unidas 4 stars

Customer review rating (ALL Rating) 4.3/5 1,338 reviews

Mercure São Paulo Nações Unidas - Image 1
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Description

Hotel extras

  • Children up to 12 can stay with parents free of charge.

  • Hotel in São Paulo with swimming pool, sauna, and gym in the leisure area.

  • Less than 10 minutes to the Transamérica Expo Center.

  • Less than 1 km from Morumbi Shopping Mall.

  • Only a 14-minute drive to São Paulo-Congonhas Airport.

Our accommodation(s)

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Room 1

Hotel location

Mercure São Paulo Nações Unidas

R Prof Manoelito de Ornellas 104, Chacara Santo Antonio, Av. Manoelito de Ornelas
04719040 SAO PAULO
Brazil

GPS:-23.63194, -46.71082

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Start your day with a delicious breakfast buffet at the Bom Jardim Restaurant, from 06:00 onward. If you prefer, request breakfast directly served to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,338 reviews

Customer review rating 5.0/5

Emilio R. S. Families - Confirmed reviews ALL

Dear Mr. Emilio, Thank you very much for sharing your experience with us! We are delighted to know that Thalia's kindness and attentive service helped make your stay even more enjoyable. We will be pleased to share your compliments with her, as recognition like yours is a great source of motivation for our team. We are also happy that we could accommodate your early check-in request and that you found our bed exceptionally comfortable, ensuring a restful stay. Thank you for your kind words and for choosing Mercure São Paulo Nações Unidas. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to São Paulo. Kind regards, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Customer review rating 3.5/5

Bruno H. Business - Confirmed reviews ALL

Dear Mr. Bruno, Thank you for taking the time to share your experience with us. We are pleased to know that you appreciated the kindness of our team, as well as the cleanliness and comfort of your room. Providing a welcoming and comfortable stay for our guests is always our priority. At the same time, we sincerely regret the inconvenience caused by the noise resulting from the ongoing street works around the hotel. We understand how important a peaceful environment is to a pleasant stay, and we are sorry that this situation affected your experience. We appreciate your understanding regarding these external works and hope to have the opportunity to welcome you again in the future under more favorable circumstances. Kind regards, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Customer review rating 3.0/5

Oliver I. Couples - Confirmed reviews ALL

Dear Mr. Oliver, Thank you for taking the time to share such detailed and constructive feedback regarding your recent stay with us. As a frequent guest of the Mercure brand, your comments are especially valuable, and we truly regret that this experience did not reflect the standards you have come to expect. We sincerely apologize for the inconveniences caused by the construction works taking place in the area surrounding the hotel. Although these works are beyond our direct control, we understand the impact they may have on our guests’ overall experience. We also appreciate your observations regarding the condition of the room and facilities. Please be assured that your comments concerning the bathroom maintenance, door condition, room equipment, and overall need for renovation have been carefully shared with the appropriate departments, as they are important points in our continuous improvement plans. In addition, we are sorry to learn that our breakfast offering did not meet your expectations. Your remarks regarding the variety, freshness, and overall value perception have been forwarded to our Food & Beverage team for immediate review and evaluation. Thank you once again for sharing your impressions in such a thoughtful manner and for your continued trust in the Mercure brand. We truly hope to have the opportunity to welcome you back in the future and provide you with a much more satisfying experience. Kind regards, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Customer review rating 3.5/5

Ruiz V. Business - Confirmed reviews ALL

Dear Mr. Ruiz, Thank you for taking the time to review us! Your feedback is a crucial part of our development process. We always strive for the satisfaction, comfort, and safety of our guests, and we sincerely regret the inconvenience caused by the ongoing construction on the access road to the hotel. We are seeking the best solutions to minimize the impact on our guests’ experience. I hope to have the opportunity to welcome you again for a more positive stay. Kind regards, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Customer review rating 4.5/5

Jim T. Business - Confirmed reviews ALL

Dear Mr. T., Thank you for your feedback! We appreciate your understanding regarding the construction in the area and are glad to know it caused only a minor inconvenience. It is a pleasure to hear that you enjoyed our breakfast and found your room clean and comfortable. We hope to welcome you again soon. Kind regards, Ana Paula Kimura General Manager Mercure SP Nações Unidas

Other web-users rate our hotel

  • 232 reviews 8.6/10 Location
  • 630 reviews 7/10 Room
  • 525 reviews 7.9/10 Service
  • 15 reviews 5.2/10 WiFi
  • 370 reviews 7.8/10 Breakfast
  • 255 reviews 6.4/10 Cleanliness
  • 130 reviews 3.2/10 Value
  • 127 reviews 6/10 Food

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