Mercure Jakarta Pantai Indah Kapuk 4 stars

Customer review rating (ALL Rating) 4.5/5 1,106 reviews

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Mercure Jakarta Pantai Indah Kapuk - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Description

Hotel extras

  • 15-min drive from and to Soekarno-Hatta International Airport of Jakarta

  • Direct connection to PIK Avenue Mall

  • Easy access to mangrove conservation park, international golf courses

  • Famous food streets, fresh market and night seafood within walking distance

  • Restaurant with amazing views of the Jakarta Bay and downtown

Our accommodation(s)

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Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

Telephone
Fax +62 21 22571999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NSNTR

NSNTR features a modern international Bistro & Bar with an Indonesian cuisine, locally inspired dishes. Located on the 8th floor, it offers a breathtaking views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,106 reviews

TripAdvisor Rating  4.9/5  2,925 reviews

Customer review rating 4.5/5

Epi B. Business - Confirmed reviews ALL

Very Friendly Staff and respectful. I can feel home away from home.

Dear Epi B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are delighted to hear that our team made you feel at home and that you enjoyed your time with us. Your kind words about our friendly and respectful staff truly mean a lot. We are especially pleased to know that our male manager was able to spend some time with you during your evening by the pool, and that Feb and her colleague contributed to a pleasant breakfast experience. We will be sure to share your compliments with them — it will certainly brighten their day. Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another enjoyable stay. Sincerely, Ricky HALIM Front Office Manager

Customer review rating 5.0/5

Sri L. Families - Confirmed reviews ALL

Really enjoyed my stay at Mercure PIK. The staff made me feel very welcomed, especially Mba Suci and Mba Winda. the room was cozy and clean, and everything ran smoothly. A hotel I would definitely come back to.

Dear Ms. Sri L. Thank you very much for taking the time to share such a thoughtful review of your recent stay at Mercure PIK. We are truly delighted to hear that your experience with us was enjoyable and memorable. It brings us great pleasure to know that our team was able to make you feel warmly welcomed from the moment you arrived. Your kind words for Suci and Winda mean a great deal to us, and we will ensure your appreciation is conveyed to them. Recognition such as yours not only motivates our team but also reaffirms our commitment to delivering genuine and attentive hospitality. We are equally pleased to learn that you found your room cozy, clean, and comfortable. Ensuring a pleasant and seamless stay for all our guests is always our priority, and it is wonderful to know that everything ran smoothly for you throughout your visit. Your intention to return truly warms our hearts, and we are grateful for the trust you have placed in us. We look forward to the opportunity of welcoming you back and providing you with another exceptional stay. Warmest regards, Ricky Halim Front Office Manager

Customer review rating 4.5/5

Li C. S. Business - Confirmed reviews ALL

friendly front desk staff - Ms Junita and feeling good the days with the warmth smiles and quick assistance of the check-in and well understanding the need of the customers

Dear Li C. S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are delighted to hear that you had a good stay with us and that our front desk team—especially Ms. Junita—made a positive impression during your visit. Your kind words about her warm smile, quick assistance during check-in, and attentive understanding of your needs truly mean a lot. We will be sure to share this feedback with Ms. Junita and the rest of our team, as it will certainly inspire them to continue delivering exceptional service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Customer review rating 5.0/5

Bayu L. Business - Confirmed reviews ALL

Convenience

Dear Our Valued Guest, Thank you for sharing your positive experience with us at Mercure Jakarta Pantai Indah Kapuk. We hope to welcome you back soon and we look forward to providing you with another pleasant experience! Best Regards, Mercure Jakarta Pantai Indah Kapuk

Customer review rating 4.5/5

Nicholas A. Business - Confirmed reviews ALL

I loved my stay.

Dear Nicholas A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We’re truly delighted to know that you loved your stay and that our staff’s natural warmth and accommodating attitude made your experience memorable. It means a great deal to us when guests recognize the genuine effort our team puts into creating a comfortable and welcoming atmosphere for everyone who walks through our doors. Your kind words serve as a great motivation for our entire team to continue delivering heartfelt hospitality every day. We deeply appreciate your trust in choosing to stay with us, and we hope that every moment you spent here brought comfort, ease, and joy. We look forward to welcoming you back on your next visit, and it would be our pleasure to make your stay even more special. Sincerely, Ricky HALIM Front Office Manager

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Other web-users rate our hotel

  • 552 reviews 9.6/10 Location
  • 778 reviews 6.8/10 Room
  • 880 reviews 9.1/10 Service
  • 14 reviews 5.6/10 WiFi
  • 364 reviews 7.4/10 Cleanliness
  • 335 reviews 8.7/10 Food
  • 236 reviews 8.3/10 Breakfast
  • 120 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.