Name: Mercure Jakarta Pantai Indah Kapuk – 4-Star Hotel in PIK - ALL
Address: Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, JAKARTA, 14470, ID
Telephone: +622122571000
Rating: 4.5

Mercure Jakarta Pantai Indah Kapuk

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Pantai Indah Kapuk is a midscale hotel located conveniently at Pantai Indah Kapuk, the most popular area in North Jakarta. With direct connection to PIK Avenue Mall, it offers 240 comfortable rooms and suites designed for modern business a nd leisure travellers. Facilities include an All Day Dining restaurant, 5 meeting rooms, outdoor swimming pool, spa and fitness centre. It is a short drive away from Soekarno Hatta International Airport and the business hubs in North Jakarta.

Discover comfort and convenience at Mercure Jakarta Pantai Indah Kapuk, located in the vibrant PIK area. Enjoy stylish rooms, rooftop pool, fitness centre, and direct access to PIK Avenue Mall. Ideal for business and leisure travellers with easy access to the airport, golf course, and Pantai Maju. Book now for an unforgettable stay in North Jakarta.

Jakarta is the capital of Indonesia, located in the island of Java. It is influenced by a historic mix of Javanese, Malay, Chinese, Arab, Indian and European cultures.

Stay, shop, meet, dine and feel welcome at the new icon of North Jakarta. The team and I look forward to welcoming you to a unique Pantai Indah Kapuk experience.

Sean HALPIN, Hotel Management

Hotel extras

15-min drive from and to Soekarno-Hatta International Airport of Jakarta
Direct connection to PIK Avenue Mall
Easy access to mangrove conservation park, international golf courses
Famous food streets, fresh market and night seafood within walking distance
Restaurant with amazing views of the Jakarta Bay and downtown

Our accommodation(s)

Room

Superior Room with 1 King Size Bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Privilege Room with 1 King Size Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

Privilege Room with 2 Single Beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View or Ocean/Sea view
Most of the accommodation: Corner Room

See availabilities

Suite

Suite with 1 King Size Bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View or Golf view
Most of the accommodation: Corner Room

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

+62 21 22571000

+62 21 22571999

RAWA BUAYA STATION

Railway station

Access: 21 km / 13.05 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

FLIX CINEMA

Cinema district

Access: 100 m / 0.06 mi 5 min walk

CELEBRITY FITNESS

Sports centre

Access: 100 m / 0.06 mi 2 min walk

ANGKE MANGROVE

Tourist attraction

Access: 900 m / 0.56 mi 11 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

DAMAI INDAH GOLF

Golf course

Access: 1.2 km / 0.75 mi 16 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

PANTJORAN PIK

Tourist attraction

Access: 2.3 km / 1.4 mi 30 min walk / 6 min drive

Shuttle

Additional charge

Shuttle on call

LAND'S END PIK 2

Tourist attraction

Access: 3.7 km / 2.3 mi 45 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

BATAVIA PIK

Tourist attraction

Access: 3.9 km / 2.4 mi 45 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

SEDAYU INDO GOLF

Golf course

Access: 3.9 km / 2.4 mi 45 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

JAKARTA AQUARIUM

Aquarium

Access: 14.7 km / 9.13 mi 1 hrs walk / 29 min drive

Shuttle

Additional charge

Shuttle on call

PIK AVENUE MALL

Shopping centre/mall

Access: 100 m / 0.06 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

NSNTR

NSNTR features a modern international Bistro & Bar with an Indonesian cuisine, locally inspired dishes. Located on the 8th floor, it offers a breathtaking views.

M COFFEE

M coffee serves freshly brewed coffee, iced or hot drinks, and light pastries—perfect for guests on the go. Located in the lobby of Mercure Jakarta Pantai Indah Kapuk, with indoor and outdoor seating for a relaxed dine-in experience.

NSNTR BAR

NSNTR bar, which has access to the pool, is the perfect place to unwind over Indonesian themed cocktails and snacks.

Fitness center

The Gym features the latest equipment from Techno gym, allowing you to push your body to the limit while enjoying the pool view. Equipment includes Treadmill, Free Weights, Stationary Bicycle and floor mats.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 82 m² / 882.64 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 48

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,080 reviews

TripAdvisor Rating 4.9/5 2,941 reviews

Chan K. B. Families - 1/28/2026 Confirmed reviews ALL

Overall experience is ok but the shower design need to be improve as the shower water flows out to the whole toilet floor making the whole toilet wet , slippery and messy.

Dear Chan K. B., Thank you for taking the time to tell us about your experience at Mercure Jakarta Pantai Indah Kapuk. We are truly glad to know that you found our location convenient and your stay comfortable overall. We sincerely apologize for the discomfort caused by the shower design, which resulted in water flowing across the bathroom floor and made it slippery and inconvenient. We fully understand how this can affect your comfort, and please be assured that your feedback has been shared with our team for careful review and improvement. Your comments are very important to us, as they help us continuously improve the experience we provide to our guests. We truly hope to have the opportunity to welcome you back to Mercure Jakarta Pantai Indah Kapuk and provide you with a better and more comfortable stay in the future. Sincerely, Ricky HALIM Front Office Manager

Ruth T. Families - 1/26/2026 Confirmed reviews ALL

We like it. The staffs are also friendly. But, the room and swimming poll a bit small.

Dear Mrs. Ruth T., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and found our staff to be friendly and welcoming. We appreciate your comments regarding the room and swimming pool size. Please note that our facilities are designed to reflect the overall concept of the property, and we value your feedback as it helps us continue to improve our guest experience. We truly hope to have the pleasure of welcoming you again in the future. Thank you Warm regards, Ricky Halim Front Office Manager

Helen K. Solo - 1/25/2026 Confirmed reviews ALL

malam jam 11 bikin kaget saat tidur, suara seperti trolley or some sort hit against the shared wall of the headboard, lasted a few minutes. Starting early morning 4AM very hour or so sampai jam 7 pagi, banging of the same (trolley or some sort) and female voices laughing and talking. Shower area: rain shower head switch is not working. cuma bisa pakai hand shower. Bathroom sliding door, tricky. Wooden door nya masuk saat slide open, bikin bingung gimana keluarin dan mau tutup pintu nya. setelah 5min somehow trying to figure out, ternyata metal latch nya itu yg untuk tarik for closing door. Very disappointing standard nya drop banyak banget. Despite this, saat check in Julius is professional and has gone above and beyond, sangat polite. Keep it up Julius! Jangan grogi dan panikan. 💪🏻

Yth Ibu Helen K., Terima kasih banyak Ibu telah meluangkan waktu untuk menyampaikan ulasan dan pengalaman selama menginap bersama kami. Kami sangat menghargai masukan yang Ibu berikan, dan dengan tulus kami menyampaikan permohonan maaf yang sebesar-besarnya atas berbagai ketidaknyamanan yang Ibu alami selama masa menginap. Kami sungguh menyesal atas gangguan kebisingan yang terjadi di malam hari hingga dini hari, yang tentunya mengganggu waktu istirahat dan kenyamanan Ibu. Pengalaman tersebut sama sekali tidak mencerminkan standar ketenangan dan kualitas menginap yang seharusnya kami berikan kepada setiap tamu. Untuk ke depannya, kami akan memastikan penempatan kamar Ibu berada di area yang lebih tenang dan jauh dari potensi sumber kebisingan, agar kenyamanan dan kualitas istirahat dapat terjaga dengan baik. Kami juga memohon maaf atas kendala pada fasilitas kamar mandi, termasuk tidak berfungsinya rain shower serta mekanisme pintu geser kamar mandi yang membingungkan dan menyulitkan. Kami memahami bahwa hal tersebut dapat menimbulkan rasa tidak nyaman dan frustrasi. Seluruh catatan yang Ibu sampaikan telah kami terima dengan serius dan saat ini sedang kami tindak lanjuti bersama tim engineering untuk dilakukan pemeriksaan dan perbaikan secara menyeluruh, agar kejadian serupa tidak terulang di kemudian hari. Di sisi lain, kami mengucapkan terima kasih yang sebesar-besarnya atas apresiasi Ibu terhadap pelayanan yang diberikan oleh Julius pada saat proses check-in. Kami sangat senang mengetahui bahwa profesionalisme, keramahan, dan sikap sigap beliau dapat memberikan kesan positif bagi Ibu. Pujian ini tentu akan kami sampaikan langsung kepada Julius sebagai bentuk apresiasi dan motivasi untuk terus meningkatkan kualitas pelayanan. Sekali lagi, kami mohon maaf atas pengalaman menginap yang belum memenuhi ekspektasi Ibu. Masukan dari Ibu sangat berarti bagi kami sebagai bahan evaluasi dan perbaikan berkelanjutan. Kami berharap masih diberikan kesempatan untuk menyambut dan melayani Ibu kembali di lain waktu dengan pengalaman menginap yang jauh lebih nyaman, tenang, dan sesuai dengan standar terbaik kami. Hormat kami, Ricky Halim Front Office Manager

Good hotel and location

Moodbidri B 1/24/2026 TripAdvisor review

Nice hotel and great staff. Well located. Breakfast though needs a lift and improvement. All the more reason for me to write the very courteous service of Ghina and Azhar at the reception. Thank you both, one at the time of check in and the other at departure.

Muhammad K. Business - 1/19/2026 Confirmed reviews ALL

everything is just as ok as 4-star hotel, the towel was not always new, felt old towel

Dear Muhammad K., Thank you for taking the time to tell us about your experience at Mercure Jakarta Pantai Indah Kapuk. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand that these details play an important role in overall comfort, and we regret that this aspect of your experience did not fully meet the expectations of a four-star hotel. Please be assured that your comments have been shared with our housekeeping and management teams for thorough review. We are currently evaluating our linen quality and replacement standards to ensure greater consistency and comfort for our guests. Your feedback is truly valuable to us, as it helps us identify areas where we can improve our service and facilities. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky HALIM Front Office Manager

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