Breakfast with very low choices, no value for money!

Except the fact that it is clean, something else it is very disappointing! Very small rooms, and breakfast it is something so low, just some mini croissants with some butter, a fruit juice from concentrate, a bad, very bad coffee from machine. I couldn’t give nothing to my children to eat!

Rather expensive but Friendly staff Large choice for breakfast Well located And I like the fact that they promote ecological actions

Overall, my experience was really positive and they stay was enjoyable. The staff was really nice and helped a lot during my stay. I think the breakfast meal can be improved.

Everything was fine, except for the WiFi. Technical problems can occur, but, based on irrelevant tests, refusing to believe there is a problem is not very professional.

Expensive for the service. I had to go back downstairs to figure out you should jerk to open the bathroom door, not turn the knob, the WiFi instructions were wrong, and the hot water was not working in the morning. A technician was sent, so I had hot water long enough to get shampoo onto my hair, but not off. The water did finally get hot again after about 10minutes of running it. The hair dryer burns your fingers. So cold, wet and disconnected for 136€?

We stopped over for a night on our way to the Côte d’Azur. The lovely Juliet in reception spent time with us showing us the places to visit with some handy tips. Really Juliet was exceptionally helpful. Accor you should be proud of this lady and reward her.

very nice hotel, great breakfast. free parking on the street right outside...actually more convenient than the hotel carpark!. Tram nearby. We'd definitely come back! Only problem was the airconditioning, which did not really cool the room. It was record hot, but we had looked forward to the a/c. this is why I gave a lower score for 'rooms'

This hotel was close to our convention, and a handy location for bus and metro/train connections. Nice size rooms, large bathroom, elevator and helpful service. Our room had a balcony! My one request was for two beds, (I had purposely picked the room with a sofa bed), and it was open and made up for our arrival with sheets and blankets. We loved the huge breakfast each morning with many choices - fruits, meats, fresh juices, breads, yogurt and even pancakes! The staff was super helpful with our questions and planning. The only downside - not much choice in nearby eating places - especially on the weekends when the hotel restaurant closes (there is still breakfast - but no evening meals)

Good location but rooms too small and irritating design quirks impair functionality, such as sink and silly table. Window small but not very soundproof and air conditioning made little impact but a lot of noise. Need more trained staff.

The staff is very friendly, helpful and nice. A very convenient check-in and check-out . The room is clean with a colourful, original and nice style. Although the breakfast did not have the veriety of things to choose between as we are used to, we nevertheless appreciated the fresh orange juice and the high quality of the food. We have stayed at the hotel several times and will most likely come back in the future.

The hotel is rather good but the diner was a disaster. Was ill cause of the plat du jour supreme de volaille. It was really poor and don't recommandait at all. The service was ok. The witnesse was not so friendly upon my arrival. She was eating while the check in. Bref. The score is average.

The Ibis Styles in Villeurbanne has always been one hotel I enjoyed staying at. Not only is the location good for me but also the service was always pleasant, the rooms clean and the breakfast offers a nice array of choices. The breakfast is still nice but I was disappointed but the cleanliness of the room, the bathroon smelled of urine and the floor was sticky. On top of this, the elevator button for my floor, the 3rd, was broken and one had to push inside of the panel with wires sticking out. At check out there was not even a good bye from the receptionist. I had noticed a change in service from my last stay and now it has confirmed.

With the aircon not functioning during last weeks heat wave, we were directed to a nearby Ibis. Where we paid more for a very small room and did not have breakfast included....so apparently the malfunctioning of the aircon became our problem. Not the usual Accor way I hope.....

It offers all the qualities that you can expect from the Ibis family hotels. Only 6km fron the city centre at a very nice and quiet location. Only negative the restaurant is closed during weekends!!!!!