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Mercure Warszawa Airport 3 stars

Customer review rating 4.6/5 3,060 reviews

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Mercure Warszawa Airport
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+ 27 Services

Hotel extras

  • We organize special events

  • Ironing room

  • 10 min drive from Chopin Airport

  • 8 meeting rooms

  • We accept pets

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Warszawa Airport

Al Krakowska 266
02210 warsaw
poland

Tel: +48225752888

Fax: (+48)22/5752801

Check-in from 15h00

Check out up to 12h00

  • BY TRAM :  7/9/15 WLOCHY RATUSZ

  • By plane

    WARSZAWA At 4.4km / 2.73 miles

  • By plane

    WARSZAWA At 4.4km / 2.73 miles

  • By train

    DWORZEC CENTRALNY At 5.9km / 3.67 miles

GPS :52.192729, 20.961652

Our accommodation(s)

Our restaurants and bars

RESTAURACJA

Type of cuisine: International

Offering a wide range of various buffet breakfast options. From noon we offer regional menu as well as international cuisine. Perfect place for everyday business lunch with menu changing seasonally.

BAR

Come and taste our delicious coffee and drinks or eat a late breakfast in a comfortable and relaxing environment. Perfect place for private meetings or relaxing in a cozy, inviting atmosphere.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 200

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Warszawa Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,060 reviews

TripAdvisor Rating 4.0/5

515 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good

Customer review rating 4.0/5

David G. M. Couples - 29/08/2021 Confirmed reviews ALL

I had a wonderful experience, you have very friendly staff.

I love to come back to Mercure Airport

TripAdvisor rating 5.0/5

Piotr U Business - 12/08/2021 TripAdvisor review

very good location for my work, good communication - not only with the airport, but also the the center and Mokotow (bussines district), but, what I like most - -the staff, very friendly, helpful .I like the restaurant not only because good breakfast but also because of good lunches and dinners.

Szanowny Panie Piotrze, Serdecznie dziękujemy za kolejny pobyt w Mercure Warszawa Airport i za tak miłą opinię. Jesteśmy wdzięczni i zapraszamy ponownie. Pozdrawiam serdecznie. Iwona Świtek/General Manager

Generally good stay

Customer review rating 4.5/5

Natalia Business - 29/06/2021 Confirmed reviews ALL

Generally really pleasant stay. Confortable, well aired and clean room! Very pleasant staff, very helpful! Due to dietary restrictions, breakfast wasnt suited, overnight carpark charge.

Disappointing compared to previous visits

Customer review rating 3.0/5

Chris G. Business - 29/04/2021 Confirmed reviews ALL

Restaurant closed, I could try local restaurants, but no advice or guidance on take away availability ( help with translation/ordering) No room upgrade offered to a gold member, hotel wasn't full judging from car park. Thanks for the drinks voucher, supplied 45 mins after bar has closed. Surely couldn't be too much effort to get a gold member a bottled beer ? Obviously it was

Dear Mr. G., Thank you for taking the time to inform me about your experience at the Mercure Warszawa Airport. Having received your comment I must admit that I am at a loss for words. I am very sorry - please allow me to express my sincerest apologies. Your comment indicates that some of our services need immediate improvement in certain areas. We immediately start to work on customer service. Despite sporadic dissatisfaction we hope you will be our returning Guest and you will have many opportunities to observe how we keep changing for the better. Thank you again for sharing your opinion with me. We will do our best for your next stay to be pleasant. Sincerely yours, Iwona Świtek General Manager

my favorite hotel in Warsaw

TripAdvisor rating 5.0/5

Piotr U Business - 16/03/2021 TripAdvisor review

I love coming back to Mercure Airport, not only because very versatile location, nice rooms and good kitchen but because of the people - staff. They are very professional, friendly and always helpful- it is specially important during these strange "Covid" times.

Dear Mr Piotr U, We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by our hotel Mercure Warszawa Airport. We would like to express our thanks for your high evaluation of your experience at the Mercure Warszawa Airport hotel. It will be my personal pleasure to convey your praise to the staff. We do hope that you will be our guest time and again. We will strive to provide you with excellent service each and every time. Sincerely yours Iwona Świtek General Manager

Very professional staff. Thanks.

Customer review rating 5.0/5

Anonymous Solo - 26/11/2020 Confirmed reviews ALL

Excellent.

Dear Mr. C., We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by our hotel Mercure Warszawa Airport. We would like to express our thanks for your high evaluation of your experience at the Mercure Warszawa Airport hotel. It will be my personal pleasure to convey your praise to the staff. We do hope that you will be our guest time and again. We will strive to provide you with excellent service each and every time. Sincerely yours Iwona Świtek General Manager

Friendly staff, clean room, welcome gift, quiet hotel and well located.

Customer review rating 5.0/5

Julianwhite.uk Business - 29/09/2020 Confirmed reviews ALL

I thought that this was pretty much an impeccable stay which entirely met my needs. The staff were friendly, the hotel was clean, my room was comfortable, there were no noise disturbances and everything felt well managed. I appreciated my welcome gift and also the welcome drink, where I was allowed a generous choice of options. I didn't dine in the hotel, but I liked laminate menus were placed in the room.

Pleasant Stay !

Customer review rating 4.5/5

Arto K. Solo - 06/08/2020 Confirmed reviews ALL

Nice hotel with good location ( Airport of WAW ) ! Friendly staff & service was very polite !

Dear Mr. K., We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by our hotel Mercure Warszawa Airport. We would like to express our thanks for your high evaluation of your experience at the Mercure Warszawa Airport hotel. It will be my personal pleasure to convey your praise to the staff. We do hope that you will be our guest time and again. We will strive to provide you with excellent service each and every time. Sincerely yours Iwona Świtek General Manager

Wonderful service/ Overpriced Breakfast/

Customer review rating 3.0/5

Wes R. K. Business - 31/07/2020 Confirmed reviews ALL

Great stay, comfortable rooms, super service and helpful, very polite staff! Coming regularly to Mercure Warsaw Airport Hotel for the last 3 years myself and my son studding in Poland. One think, we both are disappointed, the cost of your breakfast at 40 Zl or 50 Zl (Polish currency) it is extremely overpriced! I was told at check-in that it will be “buffet” breakfast but it was not, and paying any of the above amount for a scrambled eggs a few little buns and a few single slices of meet, cup of coffee and small glass of juice, definitely it’s not worth it and I am disappointed There is no shuttle free bus service to the airport either! In an addition to that our first night air conditioner did not work at all and we were melting! Other hotel’s are now trying to lure new customers, but Mercury is failing! Just look what your competitors are doing! Thanks for reading! Frequently guests from Canada W. R. K. July 30, 2020, Toronto, Canada

Dear Mr. K., We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by our hotel Mercure Warszawa Airport. We are grateful that consequently you have chosen our hotel for your stay for 3 years. Let me please explain a few topics. In times of pandemic, for safety reasons, rooms are cleaned only at the guests’ request and similarly our staff does not enter the rooms to replenish coffee, tea, water and cosmetics. We react only at Guest request reported to the reception. It is also true that the breakfasts served on the tray are somewhat limited, but the buffets have been prohibited in Poland since March 2020. For the same reasons shuttle bus was suspended in March 2020, we communicate that on our www. What you have experienced with malfunctioning of air condition must have been a sporadical problem as we make certain to check our air conditioning system regularly. I am very sorry for all inconveniences, please accept my apology. I want to reward you all these inconveniences and offer you up to 4 complimentary breakfasts for your next stay. I assure you that we will do our best to serve you much better in the near future. Thank you again for sharing your opinion with us. We hope to welcome you again at our hotel. Sincerely yours, Iwona Świtek General Manager

Discovery of Warsaw

Customer review rating 4.5/5

Micha Solo - 27/07/2020 Confirmed reviews ALL

Despite the Covid I had appreciated the service of the Mercure

Dear Mr. V., We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by our hotel Mercure Warszawa Airport. We would like to express our thanks for your high evaluation of your experience at the Mercure Warszawa Airport hotel. It will be my personal pleasure to convey your praise to the staff. We do hope that you will be our guest time and again. We will strive to provide you with excellent service each and every time. Sincerely yours Iwona Świtek General Manager

Good location

TripAdvisor rating 4.0/5

peeter2019 Business - 23/07/2020 TripAdvisor review

Mercure Warszawa Airport is for me at very good location because I travel mostly by car. They have good parking outside hotel. The staff of hotel is very helpful and nice. Same this time. The room was nice and clean. They upgrade room!

Conveniently situated for business and airport peoxmity

Customer review rating 4.0/5

Enoal Business - 05/03/2020 Confirmed reviews ALL

Good experience overall. Staff sometimes could probably be more forthcoming and customer oriented. Fix those slamming stairway doors (floors 0 and 6)

Good stay with well service

Customer review rating 4.5/5

Slawek Business - 04/03/2020 Confirmed reviews ALL

Perfect service

met my expection for an overnight stay, close to the airport, shuttlebus

Customer review rating 4.5/5

Magda Solo - 22/02/2020 Confirmed reviews ALL

an older and a bit small but clean room, a nice and clean bathroom, good temperature controls, generally nice stay

Well located for my purposes

Customer review rating 4.5/5

Ondrej Business - 17/02/2020 Confirmed reviews ALL

Reception was very helpful and fulfill my needs of bigger room as well the room service during the meeting.

Super

Customer review rating 4.5/5

P. Couples - 16/02/2020 Confirmed reviews ALL

Milo

Average

Customer review rating 2.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

I was given a room for handicapped people, that was not very convenient, in particular the bathroom

tried and trusted hotel

Customer review rating 5.0/5

Roman Business - 17/01/2020 Confirmed reviews ALL

It was a nice and quiet stay.

Awful night

TripAdvisor rating 3.0/5

Margaryta S Solo travel - 14/01/2020 TripAdvisor review

I stayed in the hotel from 11 p.m. till 5 a.m. because of the early flight. The room 444 was just a complete disaster because of the awful noise at night. The hotel is located at the croassroad of two busy highways, but the windows are not soundproof. As I asked for the most quiet room, I was told, the hotel was fully booked, which was not true. The lamp above the bed could not be switched off. In the morning I used a free airport transfer. which was a nice compensation for the sleepless night

Another nice stay

TripAdvisor rating 5.0/5

Piotr U Business - 10/01/2020 TripAdvisor review

I love and keep on coming to Mercure Airport. The staf is amazing- professional and friendly. Rooms very nice, above regular standarts. The restaurant is above typical standarts I tried many different foods.

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