Mercure Warsaw Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 888 reviews

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Description

Hotel extras

  • Excellent location - hotel is located about 10 min from airport and 20 from center of Warsaw.

  • Comfortable meeting facilities with access to daylight

  • Airport transfer available.

  • Comfortable family rooms equipped with a sofa bed.

  • A pet-friendly place - we welcome your pets.

Our accommodation(s)

Hotel location

Mercure Warsaw Airport

Al Krakowska 266
02210 WARSAW
Poland

GPS:52.192729, 20.961652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURACJA

Hotel restaurant serves a wide range of breakfast options, regional menus and international dishes. It is a cozy place where you can have good time with delicious food, drinks and in family atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  888 reviews

Customer review rating 2.0/5

Jose M. M. G. Business - Confirmed reviews ALL

Terrible experience with booking / check-in / check-out. Lucasz is somebody to remember but not only him. Also other lady at reception was (ironically) very helpful. Only Polish spoken at reception.

Dear Sir, Thank you for taking the time to share your feedback. We are sorry that your stay did not meet your expectations; however, we would like to address a few points raised in your review. During the check-out process, you approached the reception desk together with your colleague, who conducted the conversation from the beginning and explained the matter on your behalf in Polish. Therefore, our staff provided information primarily to the person who was actively participating in the discussion. This was not due to any reluctance to communicate with you directly, but simply the natural course of the conversation. After explaining that any refund must be processed to the same card that was originally charged, it became apparent that your Chinese bank card was unable to accept such a refund. Unfortunately, this is beyond the hotel's control and depends on the procedures and policies of the card issuer and the bank. We would also like to emphasize that all members of our reception team possess a sufficient level of English to communicate effectively with our guests. We welcome and assist international travelers every day and always strive to provide support in English whenever needed. Had the conversation been conducted directly with you from the beginning, we would have been more than happy to communicate with you in English. The information provided by the hotel was consistent with the room availability visible in our hotel reservation system at the time of the correspondence. Availability displayed through Accor booking channels may differ from the availability visible directly to the hotel, particularly for members of the ALL loyalty programme with higher membership status. Kind regards, Team Mercure Warszawa Airport

Customer review rating 4.5/5

Thomas W. Business - Confirmed reviews ALL

Good service and nice breakfast

Dear Guest, Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your stay and appreciated both our service and breakfast. It is especially rewarding to receive such positive comments from our business travelers, and we are pleased that our team contributed to a comfortable experience. We look forward to welcoming you back to Mercure Warszawa Airport during your next visit to Warsaw. Kind regards, Team Mercure Warszawa Airport

Customer review rating 5.0/5

Sanjeev C. Business - Confirmed reviews ALL

Very sustainable approach on water speed in bathroom, soap dispensing, waste management, Eco friendly toothpaste and toothbrush.

Customer review rating 4.5/5

Robert P. Business - Confirmed reviews ALL

All was very good. I'm satisfied overall.

Customer review rating 0.5/5

Bader A. Business - Confirmed reviews ALL

I arrived midnight and unfortunately I had to call few times as international calls for me using my Dubai number and no answer just answering machine and at end they hung up Finally managed to speak to staff to send me transfer car I reached hotel And he said am alone and difficult to do everything

Other web-users rate our hotel

  • 346 reviews 8.2/10 Location
  • 456 reviews 7.5/10 Room
  • 474 reviews 8.7/10 Service
  • 6 reviews 8.1/10 WiFi
  • 258 reviews 8.7/10 Breakfast
  • 161 reviews 8.1/10 Cleanliness
  • 114 reviews 8.4/10 Value
  • 8 reviews 10/10 Sustainability

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