Mercure Warszawa Airport 3 stars

Customer review rating (ALL Rating) 4.6/5 960 reviews

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Description

Hotel extras

  • Excellent location about 10 min from airport and 20 from center of Warsaw.

  • Comfortable meeting rooms with daylight

  • Direct access to the center of Warsaw - tram stop 1 min from the hotel.

  • 8 rooms Access to comfortable family rooms equipped with a sofa bed.

  • A pet-friendly place - welcome with pets.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Warszawa Airport

Al Krakowska 266
02210 WARSAW
Poland

GPS:52.192729, 20.961652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURACJA

Hotel restaurant serves a wide range of breakfast options, regional menus and international dishes. It is a cozy place where you can have good time with delicious food, drinks and in family atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  960 reviews

TripAdvisor Rating  4.0/5  528 reviews

Rather a long way to the city centre but otherwise satisfactory

TripAdvisor rating 4.0/5

santpedor TripAdvisor review

We stayed there for 3 nights ( 2 pre tour and 1 post tour ) and were very satisfied . The rooms are clean and comfortable but rather small for our liking. Also it's quite a long way to the city centre but conveniently close to the airport. They serve an excellent buffet breakfast and we had one evening meal in the hotel restaurant which was good.

Nice hotel, great value

Customer review rating 4.5/5

Ed W. Families - Confirmed reviews ALL

Clean, comfortable, stylish and great food. For dinner my salad with grill salmon was excellent and the breakfast buffet was too, fresh pressed local apple juice is a nice touch. Highly recommend staying here. Just know that despite what the description on Google maps shows, parking is not free unless you park on the street.

Old hotel and long check in

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very long check in and I’ve asked to receive the invoice by email but she didn’t do it because she printed. Room are old with smelling carpets and the bar tender was not super welcoming

Dear Louis G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Ruszkowski Deputy General Menager

Clean, great location and friendly staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Booking was easy online and I was also able to check in the same way. This made things much quicker when I arrived. The front of house staff were very friendly and efficient. They spoke great English which made things easy when asking for an invoice for my stay etc.

Dear Brian R., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Ruszkowski Deputy General Menager

NO shuttle buses to the airport. You pay for the taxi.

TripAdvisor rating 3.0/5

Traveler28529376817 Families - TripAdvisor review

I loved this hotel before Covid. Unfortunately now it needs better management. A month before my stay I sent an email to the hotel (on June 12) which was never replied. I still booked one night & was pretty disappointed with the room, breakfast & NO transfer to the airport. {TripAdvisor still says you have shuttle buses}. Everything can be improved. The location of the hotel is nice, but I couldn’t see what works properly there now.

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Other web-users rate our hotel

  • 303 reviews 8.2/10 Location
  • 437 reviews 8.1/10 Room
  • 438 reviews 9.3/10 Service
  • 16 reviews 8.5/10 WiFi
  • 268 reviews 9/10 Breakfast
  • 207 reviews 8/10 Cleanliness
  • 12 reviews 1.3/10 Bar

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