Novotel Warszawa Airport 4 stars

Customer review rating (ALL Rating) 4.7/5 1,861 reviews

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Description

Hotel extras

  • 5 minutes to the Chopin airport

  • Parking for guests

  • Fitness center and outdoor swimming pool

  • Novo Square Lounge Bar restaurant with garden

  • Conference complex for up to 730 people

Our accommodation(s)

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Room 1

Hotel location

Novotel Warszawa Airport

UL. 1 Sierpnia 1
02-134 WARSAW
Poland

GPS:52.191367, 20.981558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

NOVO2 is an innovative combination of a bar and a restaurant, offering a balanced international menu including gluten-free and vegetarian options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,861 reviews

Customer review rating 5.0/5

Ania P. Solo - Confirmed reviews ALL

Szanowna Pani, Dziękujemy za tak miłą opinie! Cieszymy się, że pobyt w naszym hotelu spełnił Pani oczekiwania. To dla nas ogromna radość, gdy goście wyjeżdżają zadowoleni i z dobrymi wspomnieniami. Mamy nadzieję, że wkrótce znów będziemy mieli przyjemność Panią gościć! Z poważaniem, Emilia Zespół NWA

Customer review rating 5.0/5

Anastasia F. Families - Confirmed reviews ALL

Dear Madam, Thank you so much for your kind words and positive feedback. We’re truly pleased to hear that you enjoyed your stay with us. Your satisfaction means o lot to our team and motivates us to continue delivering the best possible service. We look forward to welcoming you again in the future! Warm regards, Emilia NWA Team

Customer review rating 3.0/5

Abhith K. Business - Confirmed reviews ALL

Dear Mr. Abhith, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the air-conditioning issue during your stay, especially given the high temperatures at the time. We understand how uncomfortable this must have been, particularly after you contacted our reception team twice and were informed that the issue would be resolved the following day. We are very sorry that the repair was not completed as promised and that the fan provided did not adequately compensate for the lack of proper temperature control. Please rest assured that your feedback is taken seriously, and we will review this matter with our team to help prevent similar situations in the future. We truly regret that this affected your overall experience and did not meet the standards you rightly expected from us. We hope to have the opportunity to welcome you again and provide you with the comfortable and pleasant stay you deserve. Kind regards, Julia Kaczmarek Guest Relations Specialist

Customer review rating 5.0/5

Klinta R. Families - Confirmed reviews ALL

Dear Mrs. Klinta, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the comfort of our accommodation, the cleanliness, and our breakfast selection. It is especially pleasing to know that our team made you feel welcome and well looked after. We truly appreciate your kind words and hope to have the pleasure of welcoming you and your family again soon. Warm regards, Julia Kaczmarek Guest Relations Specialist

Customer review rating 3.0/5

Monika T. Families - Confirmed reviews ALL

Dear Mrs. Monika, thank you for sharing your review with us. We are truly sorry to hear that, despite appreciating our convenient location, breakfast selection, and friendly staff, your overall experience did not meet your expectations. Please accept our sincere apologies for the aspects of your stay that left you disappointed. We are grateful that you took the time to share your concerns, as this gives us an opportunity to reflect and improve. Providing our guests with a comfortable and enjoyable stay is extremely important to us, and we regret that we fell short on this occasion. We sincerely hope you will give us another opportunity to welcome you and provide you with the experience you deserve. Kind regards, Julia Kaczmarek Guest Relations Specialist

Other web-users rate our hotel

  • 666 reviews 8.8/10 Location
  • 831 reviews 7.6/10 Room
  • 842 reviews 9.3/10 Service
  • 33 reviews 8/10 WiFi
  • 519 reviews 9.5/10 Breakfast
  • 387 reviews 6.3/10 Comfort
  • 359 reviews 8.6/10 Cleanliness
  • 164 reviews 6.1/10 Value

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