Novotel Warszawa Airport 4 stars

Customer review rating (ALL Rating) 4.7/5 2,394 reviews

Best price
guarantee
Novotel Warszawa Airport - Image 1
Novotel Warszawa Airport - Image 2
Novotel Warszawa Airport - Image 3
Novotel Warszawa Airport - Image 4
UL. 1 Sierpnia 1, 02-134 WARSAW, Poland

Description

Hotel extras

  • 5 minutes to the Chopin airport

  • Parking for guests

  • Fitness center and outdoor swimming pool

  • Novo Square Lounge Bar restaurant with garden

  • Conference complex for up to 730 people

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Warszawa Airport

UL. 1 Sierpnia 1
02-134 WARSAW
Poland

GPS:52.191367, 20.981558

Telephone
Fax +48 22 846 36 86

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

NOVO2 is an innovative combination of a bar and a restaurant, offering a balanced international menu including gluten-free and vegetarian options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,394 reviews

TripAdvisor Rating  4.0/5  1,517 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Renata Families - Confirmed reviews ALL

Everything was fine, exept, the overpriced parking.

Dear Guest, Thank you very much for sending us your satisfaction survey. We are very pleased to read that your stay at Novotel Warszawa Airport was successful. The information about our parking is available on our website and by the entrance to the car park. We also hope that your next visit to our hotel will leave you with many new, pleasant memories. Kind regards, Alicja Rostkowska Guest Experience Specialist

Well located

Customer review rating 5.0/5

Hana A. Business - Confirmed reviews ALL

The hotel is well located and very clean.

Dear Guest, Thank you for making the Novotel Warszawa Aiport your hotel of choice while visiting at Warsaw. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting at Warsaw. Best regards, Alicja Rostkowska Guest Experience Specialist

Room nice customer service nit

Customer review rating 3.0/5

Paul Business - Confirmed reviews ALL

Arrived and checked in easily, put a deposit for room charges. Phoned room service as was working in the room and was told I had no ability up charge to the room. Ended up having to go to reception to sort it out! Was not happy! Then no room cleaning and no notification I needed to ask for it! Had to go down to reception for fresh towels in the end! Not a good stay!

Dear Paul S., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicja Rostkowska Guest Experience Specialist

Each stay gets worse.

Customer review rating 2.5/5

Andrew Business - Confirmed reviews ALL

I have been staying at this hotel for many years because of its convenient location. Unfortunately, the conditions are getting worse. Poor service, poor food, old rooms. Time to think about changing hotels.

Dear Andrzej B., Thank you for taking the time to tell us about your experience at the Novotel Warszawa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have passed all the information to the relevant departments. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicja Rostkowska Guest Experience Specialist

Customer review rating 3.0/5

Anna Business - Confirmed reviews ALL

Stara infrastruktura.

Szanowna Pani, Dziękujemy za podzielenie się z nami swoimi spostrzeżeniami. Przykro nam, że miała Pani trudności z korzystaniem z prysznica. Informacja o tej usterce została niezwłocznie przekazana do kierownika działu technicznego, aby zapobiec podobnym sytuacjom w przyszłości. Zachęcamy również do zgłaszania wszelkich problemów lub usterek bezpośrednio podczas pobytu – nasi pracownicy są do dyspozycji i chętnie służą pomocą, Pozdrawiam serdecznie, Alicja Rostkowska Specjalista ds. satysfakcji gości

In partnership with TripAdvisor

Other web-users rate our hotel

  • 792 reviews 9.1/10 Location
  • 952 reviews 8.2/10 Room
  • 1,083 reviews 9.5/10 Service
  • 24 reviews 9.2/10 WiFi
  • 712 reviews 9.4/10 Food
  • 692 reviews 9.6/10 Breakfast
  • 426 reviews 9.4/10 Cleanliness
  • 262 reviews 7.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Warsaw
Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.