Novotel Warszawa Airport Hotel 4 stars

- excellent room - very good breakfest - excellent service at the desk and in the restaurant

Pros: - proximity of the airport - proximity of Warsaw's city center at the same time - super nice staff - late checkout in executive rooms included Cons: - worn out rooms and amenities (ex. torn bathrobe, broken bathroom doors, malfunctioned shower) - not to great breakie - not the cheapest (comparing to 5* neighbouring hotels)

Loud airco that can not be turned off

I booked a stop here to have a sleep during a road trip. It was a good place to stop with my family. I had booked a standard room but was upgraded to an executive room. The room was comfortable. The breakfast and the staff that served it were excellent and helpful. The only negative thing was the sofa bed slightly squeaked but this was not a major issue.

I am really happy with all staff and the facility in the Hotel For my self will give this Hotel 5* Thank you very much Hmeda H.

it was verey good and we are satisfied

Lovely modern hotel with attentive staff and lovely food on a main public transport route and only a few miles from the city. Lovely pool which get the sun all day (could do with some sunbed mattresses)

As the title reads, I felt dedication, attention and proper follow up on pending issues. Despite having to report one thing twice before resolution, the way the staff absorbed the situation and their approach contributed to high level of customer satisfaction. The overall experience was superb!

Soft, soft, way to soft matres, noisy air conditioning with anyoing light on all night. The biggest joke was lack of a sink in a toilet!!!! Breakfast good, clean room.

Great service

I really like returning to this hotel, breakfast is great, staff is very friendly and professional. Now in covid-19 times they do a great job to make the hotel stay safe and enjoyable! Loved it! Pozdrawiam wszystkich :)

The hotel was nice, clean and close to the airport. The breakfast was really good with so many varieties to choose from. A big thank you to the staffs in the restaurant for their hospitality and friendliness. They made sure we had everything we needed and no request was to big. Everything was accommodated with a smile and cheerfulness. However I couldn't say the same for the staffs at the reception, considering that they are the first point of contact they need a bit more training on how to welcome guest. We arrived late at night just after 11pm, the receptionist just gave us the key and sent us on our way, no welcome, not even a simple how was your flight etc. And the same goes for every receptionist we interacted with during our stay. They were just cold and couldn't be bothered like they didn't want to be there or attend to us. Aside that everything else was lovely, the rooms were nice and clean and the general ambience of the hotel, the decoration all spot on

Given the current situation throughout the world, once travel restrictions between the UK and Poland where lifted I did was to arrange a short trip. Because I've stayed at your hotel before I didn't have any hesitation about booking again, as always the staff were very polite, professional and very helping regarding information on where face covering were mandatory.

Very good stay, staff very friendly and helpful

very good service and breakfast is excellent