ibis budget Warszawa Reduta 1 star

All good besides the fact the rooms are quite cold these days. Ibis budget centrum has heating which reduta doesnt have it on yet. Get warm pyjama on:-)

My room was quiet and I slept well, despite some nosey neighbours. The meals I had were superb and the staff in the restaurant were great. I will be placing my trust in your hotel in the future.

Throughout my stay, there was no recognition of my status except that I was given a drink voucher. When I tried to redeem, I was incorrectly informed it was for soft drinks only, so we went to another bar. After I carefully read the policy on the voucher, and informed the restaurant staff, I was finally able to redeem for a beer and a wine. The room was clean and functional, but the air keeps coming in from the vent even after I turned AC off. I turned the heat on, but I didn't get any warm air, probably because it was in summer. I cancelled my stays on other dates it's been more than a week, but I still haven't received any refunds. I was told at checkout that I should wait for 2 weeks: unheard of by the competitors. I'll probably won't come back.

At Check in: Front Desk: How would you like to pay for your stay? A: It's pre-paid on Accor website FD: I don't see it in the system A: Here is a proof (Shown a copy of confirmation) FD: OK, I will check the system & let you know if you have to pay (never hear back one way or the other) FD: (After giving us keys): Oh, looks like you have booked our budget accommodation. It's in the other building. No option to maybe pay more to get to the main building. The guy looked like he never worked at the Front Desk. Went to that "Budget building". Floors never vacuumed and full of crap on them. 3 pcs of tiny mini soaps. No water. No electric kettle to prepare coffee or tea. Zero amenities. This is not Budget. This is half a step above Backpacker's Special. Had to ask to change towels during 4 nights stay. Even cover for the blanked ripped (like by pulling by force from the washer). Radiculous. Breakfast: First day we got literally scolded by the security person for not wearing our face masks and then told to wear plastic gloves that made tongs falling out of our hands when picking up items at a crowded buffet display. There were only two other couples in the dining room at that time. On the third day, with the same guard on duty, he never reprimanded a group of five men who were in the elevator with us all not wearing masks and having no plastic gloves. Where is the consistency in this approach? Day-old buns (or at least baked the evening before). Not much good to say about the same stuff on display for the four breakfasts (except for ugly, tasteless winners). Cottage cheese was watery as heck. Jam (two varieties) always in same jars that seen only jam being added to them, without actually washing. Tomatoes were likely chopped with a chopper and not cut in a civilized manner - just looking at it took appetite away. Coffee (as usually, the ugliest one at whole Accor chain) was served from two machines that constantly were broken down and seen mostly one working (sometimes only dispensing half a cup at the time). During the 4 mornings, only seen tables wiped on 2 of them. Masks mandate at the buffet table not enforced. People coming back to pick up more food on the same plate and not being told to get a new plate. On the first day, only a single lady was working cleaning dishes, displaying food, etc., without washing hands. Hygiene is a joke at this place. I have stayed in many Accor properties in China and Thailand over the last eight years. Only one of them, near Beijing airport, I would classify as worse than this Ibis.

helpful staff, clean rooms.