Dear Akonola, Thank you for your feedback. We are pleased to know that your experience was satisfactory. Your comments are valuable to us as we strive to enhance our services continuously. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Dear Justyna P., Thank you for sharing your feedback. We are delighted that you appreciated our location and the comfortable bed. We are sorry that the standard of the room’s facilities did not fully meet your expectations. However, we would like to point out that neither a hairdryer nor a kettle are listed as standard room amenities in the description on our website or during the booking process. Both items are, however, available on request at reception. Thank you for your feedback, and we look forward to welcoming you back to our hotel. ibis budget Warszawa West Station

Dear Svend, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location. We apologize for any inconvenience caused by the ongoing road works in the area, which are beyond our control. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Dear Harish J. P., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our staff friendly. Your comments about the value for money are greatly appreciated. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Szanowny Panie R., Dziękujemy za pozytywną opinię. Cieszymy się, że pobyt w naszym hotelu spełnił Pana oczekiwania. Zapraszamy ponownie! ibis budget Warszawa West Station

Dear Agnes, Thank you for sharing your detailed feedback with us. First and foremost, we sincerely apologize for the inconvenience caused by the water outage and for the way the situation was communicated. We understand that the notice posted only in the elevator may not have been sufficient, especially for guests arriving late. We definitely should have ensured that our guests were properly informed about the planned disruptions. We also apologize for the inability to contact the front desk, as well as for our employee’s inappropriate response and lack of explanation. We particularly regret the incident in which you suffered burns to your hands while using the water. The safety and comfort of our guests are our top priority, which is why we take this feedback very seriously. We have forwarded your feedback to management and the relevant teams so that we can learn from this experience and improve both our communication with guests and the way our staff responds in similar situations. Once again, we apologize that these inconveniences and the way they were handled negatively impacted your stay. We hope to have the opportunity to regain your trust during your next visit. ibis budget Warszawa West Station

Dear Lizhen S., Thank you for your feedback regarding your recent stay. We appreciate your comments about cleanliness and will address the issue with the hanger. We encourage our guests to report any such issues directly to our team during their stay. In most cases, this allows us to react immediately and take the necessary steps to improve the comfort of their stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis budget Warszawa West Station

Dear Ryoko T., Thank you for your detailed review and for sharing your feedback. We’re glad you appreciated our location and convenient access to public transportation. We understand that the lack of certain additional amenities in the room may affect your comfort. However, it’s worth noting that ibis budget is a one-star hotel whose concept is based on simple, functional, and compact solutions. The room amenities and standards are presented in the listing description and in the photos when making a reservation, allowing guests to make an informed choice that meets their expectations. At the same time, some additional amenities are available upon request at the front desk. We’re also sorry that the service didn’t meet your expectations. We’re committed to providing a professional, friendly, and helpful experience for every guest, which is why we view this feedback as valuable guidance for our team. We hope that on your next visit, we’ll have the opportunity to show you the best our property has to offer. ibis budget Warszawa West Station

Dear Mercedes, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable, clean, and well-located. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis budget Warszawa West Station

Dear Alexander, Thank you for your feedback. I am glad to hear that you found our breakfast exceeded your expectations and that the check-in process was effortless. I appreciate your comments regarding the pillows. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Dear Larisa, Thank you for your review. We hope you enjoyed your stay and invite you to visit our hotel again. Best regards, Dominika Siczek Ibis Budget Warsaw West Station

Dear Tausif, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room cozy and enjoyed your time in Warsaw. Your feedback is greatly appreciated, and we hope to welcome you back soon. ibis budget Warszawa West Station

Dear Alkiviades, Thank you for your positive feedback regarding our convenient location and the assistance you received from our head receptionist. We appreciate your understanding regarding early check-in policies and strive to ensure a satisfactory experience for all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Dear Maria, Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about the room and our location. I regret to hear that the air-conditioning did not meet your expectations during your visit. Our team strives to ensure guest comfort, and I apologize for any inconvenience caused by the temperature in your room. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, ibis budget Warszawa West Station

Dear Nikolai, Thank you for sharing your feedback regarding your stay. We appreciate your comments regarding the bed linens and the toilet facilities. We are sorry to hear that the condition of the bedding did not meet your expectations. We encourage our guests to report any such issues directly to our team during their stay. In most cases, this allows us to react immediately and take the necessary steps to improve the comfort of their stay. We are pleased to hear that, despite these inconveniences, the room met your expectations and that you appreciated the complimentary luggage storage service. We hope to have the pleasure of welcoming you back again in the near future. Kind regards, ibis budget Warszawa West Station

Dear Marta, Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, cleanliness, and friendly staff met your expectations. Your satisfaction is our priority, and we appreciate your feedback. ibis budget Warszawa West Station

Dear Chester, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of your room, as well as our breakfast offerings. Your feedback is greatly appreciated. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis budget Warszawa West Station

Dear Tetyana, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location. We are sorry that you did not receive a response to your request. We kindly encourage our guests to report such matters directly to the reception during their stay. This allows us to respond immediately, resolve the issue as quickly as possible, and ensure the highest level of comfort throughout your stay. We appreciate your insights and hope to welcome you back soon. ibis budget Warszawa West Station