ibis Warszawa West Station 3 stars

Customer review rating (ALL Rating) 4.5/5 1,369 reviews

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ibis Warszawa West Station - Image 1
ibis Warszawa West Station - Image 2
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Ul Bitwy Warszawskiej 16, 02366 WARSAW, Poland

Description

Hotel extras

  • Close to the West Railway/Bus Station, well communicated with the center of Warsaw.

  • Quick access to PGE Narodowy - great location during events at the stadium.

  • Staff members available 24/7.

  • Sustainability certificates: - GREEN KEY (2026) - BREEAM In-Use (2026)

  • Comfortable parking for hotel guests.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

A twin room for 1 or 2 people

Photo out of - A twin room for 1 or 2 people

Modern and inviting, the new ibis room boasts all the features you want most: a comfortable bathroom, modern decor, hardwood floor, 2 cozy beds with duvets, Internet and a flatscreen TV with the best international channels.

  • Views:

    City View

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

A modern and practically furnished room with a double bed and a single bed, guaranteeing you a pleasant stay. Our rooms have a shower, toilet, WIFI and TV with a wide range of entertainment and information channels.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Warszawa West Station

Ul Bitwy Warszawskiej 16
02366 WARSAW
Poland

GPS:52.214645, 20.968169

Telephone
Fax +48 22 572 25 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 170 rooms
  • 2 rooms for people with reduced mobility
  • 170 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Board games available
  • Play area
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 18.27 € 79 PLN Per day

IBIS KITCHEN

Photo out of - IBIS KITCHEN

Our modern, welcoming restaurant serves international dishes. We compose our menu to meet each guest expectations and to delight with taste. Try our fantastic burger or one of salads. we are waiting for you.

Cooking style
International
Chef name
Wojciech Sztarkowski
Capacity
64
Accessibility
Accessible service
Ul Bitwy Warszawskiej 16, 02366 Warsaw, Poland
Telephone +48 22 572 25 20

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Our modern, welcoming restaurant serves international dishes. We compose our menu to meet each guest expectations and to delight with taste. Try our fantastic burger or one of salads. we are waiting for you.

ibis Kitchen bar lounge is the perfect place to relax after a hard day - relaxing music and a wide selection of drinks and snacks will ensure that you have an enjoyable evening.

Our guests love our breakfast which consists of selection of high-quality products from local suppliers, professional service, and homely vibe. We recommend fresh fruit and certified coffee!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,369 reviews

Customer review rating 4.0/5

Ronald L. Couples - Confirmed reviews ALL

Dear Ronald L., Thank you for sharing your feedback and for choosing our hotel for your four-day stay. We’re glad you appreciated the convenient location, good transportation connections, and the comfort and cleanliness of your room. Regarding extra pillows, we encourage our guests to let our team know about such requests directly during their stay. In most cases, this allows us to respond immediately and take the necessary steps to improve the comfort of your stay, including providing an extra pillow. Regarding access to the restroom after check-out, we’d like to clarify that an access card is also available at the hotel front desk. This means that after leaving your luggage in the luggage storage area, you can always go to the front desk and use the restroom. Thank you also for your other comments—they are valuable feedback for us and help us continuously improve the quality of our service. We hope that on your next visit, we will be able to provide you with a fully satisfying stay. ibis Warszawa West Station

Customer review rating 3.0/5

Anton K. Business - Confirmed reviews ALL

Dear Anton, Thank you for your feedback regarding your recent stay. We apologize for the oversight concerning your request for a lunch box and understand the inconvenience caused by the kitchen hours. Your comments will be considered to enhance our guest experience. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis Warszawa West Station

Customer review rating 4.5/5

Elizabeth F. Couples - Confirmed reviews ALL

Dear Elizabeth, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel, as well as the quality of our breakfast. It is also gratifying to know that our staff was able to assist you with your requests. We acknowledge your concerns about the mattress and the construction noise in the area. We appreciate your understanding. We hope to welcome you back for another enjoyable stay in the future. ibis Warszawa West Station

Customer review rating 4.0/5

John B. Solo - Confirmed reviews ALL

Dear John B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed a smooth check-in, appreciated our staff's hospitality, and found our breakfast to your liking. Your feedback is invaluable to us. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis Warszawa West Station

Customer review rating 4.0/5

Katie B. Business - Confirmed reviews ALL

Dear Katie, Thank you for your kind feedback regarding your recent stay. We’re glad that our location and amenities met your expectations. We also appreciate your comments regarding the bathroom amenities and the condition of the curtains. We encourage our guests to report any such issues directly to our team during their stay. In most cases, this allows us to respond immediately and take the necessary steps to improve the comfort of your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future. ibis Warszawa West Station

Dear Ronald L., Thank you for sharing your feedback and for choosing our hotel for your four-day stay. We’re glad you appreciated the convenient location, good transportation connections, and the comfort and cleanliness of your room. Regarding extra pillows, we encourage our guests to let our team know about such requests directly during their stay. In most cases, this allows us to respond immediately and take the necessary steps to improve the comfort of your stay, including providing an extra pillow. Regarding access to the restroom after check-out, we’d like to clarify that an access card is also available at the hotel front desk. This means that after leaving your luggage in the luggage storage area, you can always go to the front desk and use the restroom. Thank you also for your other comments—they are valuable feedback for us and help us continuously improve the quality of our service. We hope that on your next visit, we will be able to provide you with a fully satisfying stay. ibis Warszawa West Station

Customer review rating 3.0/5

Anton K. Business - Confirmed reviews ALL

Noone reads the booking comments. It doesn't work. My ask to prepare the lunch box wasn't checked. I had to travel hungry next day. Because I arrived before 11 pm and there was no chance to buy any food and the hotel kitchen was closed.

Dear Anton, Thank you for your feedback regarding your recent stay. We apologize for the oversight concerning your request for a lunch box and understand the inconvenience caused by the kitchen hours. Your comments will be considered to enhance our guest experience. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis Warszawa West Station

Customer review rating 4.5/5

Elizabeth F. Couples - Confirmed reviews ALL

Good conditions, cleanliness, good food, I always received help with requests I had related to bills, etc. Good connection to transportation. The mattress didn't help me much with my rest but otherwise everything was fine. There is construction going on in the area but the noise didn't bother me at night, and I was out most of the day.

Dear Elizabeth, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel, as well as the quality of our breakfast. It is also gratifying to know that our staff was able to assist you with your requests. We acknowledge your concerns about the mattress and the construction noise in the area. We appreciate your understanding. We hope to welcome you back for another enjoyable stay in the future. ibis Warszawa West Station

Customer review rating 4.0/5

John B. Solo - Confirmed reviews ALL

The check-in was smooth, staff very nice, and breakfast very good.

Dear John B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed a smooth check-in, appreciated our staff's hospitality, and found our breakfast to your liking. Your feedback is invaluable to us. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis Warszawa West Station

Customer review rating 4.0/5

Katie B. Business - Confirmed reviews ALL

My stay was both convenient and well-located to public transport, a local convenience store, and a couple of places to eat, including the hotel restaurant. Some minor inconveniences included a very weak flush in the toilet, an all-round face, body, and hand wash, and moth holes in the curtains.

Dear Katie, Thank you for your kind feedback regarding your recent stay. We’re glad that our location and amenities met your expectations. We also appreciate your comments regarding the bathroom amenities and the condition of the curtains. We encourage our guests to report any such issues directly to our team during their stay. In most cases, this allows us to respond immediately and take the necessary steps to improve the comfort of your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future. ibis Warszawa West Station

Customer review rating 3.5/5

Olimpia N. Business - Confirmed reviews ALL

I got bed bugs bites all over the body. Upon return home, the symptoms disappeared. Breakfast fantastic but fix the bed bugs issue.

Dear Olimpia, Thank you for taking the time to share your feedback with us. We are truly sorry for the concern and discomfort you experienced during your stay. Please be assured that we take all reports of this nature extremely seriously, as the comfort, hygiene and safety of our guests are among our highest priorities. Our hotel regularly works with a professional pest control company, which supports us with preventive monitoring and treatment. After receiving the report, the room was thoroughly inspected. The professional inspections found no evidence of bed bugs or other sanitary pests in either room. Should you wish to receive further information regarding the inspections, please feel free to contact us directly at H7… Once again, we are very sorry for the distress this situation caused you. We hope that the actions taken by our team and the results of the professional inspections provide reassurance that such reports are always treated seriously and thoroughly investigated. ibis Warszawa West Station

Customer review rating 4.5/5

Vytautas B. Business - Confirmed reviews ALL

Mulitiply choice, just waiting for street reparation end

Dear Vytautas, Thank you for your review. We hope you enjoyed your stay and invite you to visit our hotel again. Best regards, Dominika Siczek Ibis Warsaw West Station

Customer review rating 1.5/5

Zsofia P. Families - Confirmed reviews ALL

On the first day there was a girl who worked at the reception but could not make a single sentence in englishonly just pointing for us to sit down in the lobby? How do people work at front office if they do not speak another language? Housekeeping came in to the room cleaning even when we had the sign out that we do not want the room cleaning. It made us unease and unsafe as they just ignored the sign. When i went down to address this the boy at the reception try to explain to me that we should have the sign out even after I told him we had it out from the morning until we left the room around noon...

Dear Zsofia P., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. What you described is certainly not in line with the standards we strive to maintain, particularly regarding communication at the front desk and respecting the “Do Not Disturb” sign. We are also sorry that you experienced difficulties communicating with our reception team. We will take your feedback into consideration and address this internally. Please accept our sincere apologies once again. We truly appreciate you bringing these matters to our attention, as your feedback helps us improve our service. ibis Warszawa West Station

Customer review rating 4.5/5

Erik R. Families - Confirmed reviews ALL

comfortable

Dear Erik R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, room, lobby, and breakfast. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis Warszawa West Station

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

To my horror, I discovered bed bugs under our bed. Many of my personal items have been severely affected and may need to be professionally treated or discarded. This situation has caused me immense physical discomfort, emotional distress, and unexpected financial loss

Dear Klara, Thank you for taking the time to share your feedback with us. We are truly sorry for the concern and discomfort you experienced during your stay. Please be assured that we take all reports of this nature extremely seriously, as the comfort, hygiene and safety of our guests are among our highest priorities. After you reported finding insects in your room to our reception team on the day of your arrival, we arranged a room change. Following the relocation, we received no further reports or concerns regarding the new room during the remainder of your stay. Our hotel regularly works with a professional pest control company, which supports us with preventive monitoring and treatment. Following your report, both the original room and the room you were relocated to were thoroughly inspected. The professional inspections found no evidence of bed bugs or other sanitary pests in either room. Should you wish to receive further information regarding the inspections, please feel free to contact us directly at H7… Once again, we are very sorry for the distress this situation caused you. We hope that the actions taken by our team and the results of the professional inspections provide reassurance that such reports are always treated seriously and thoroughly investigated. ibis Warszawa West Station

Customer review rating 2.0/5

Daniel M. Solo - Confirmed reviews ALL

Room fine but it took a long time to check due in. It was around 30 mins from me walking into the hotel to me walking into my room

Dear Daniel, Thank you for your feedback regarding your recent experience at our hotel. I regret to hear that your check-in process was longer than expected. We strive to ensure a smooth and efficient arrival for all our guests and appreciate your comments. ibis Warszawa West Station

Customer review rating 5.0/5

Tatsiana B. Couples - Confirmed reviews ALL

This was my first time staying at this hotel, although I have stayed at other branches before. I liked the clean, tidy room and the friendly staff. It's very conveniently located near the train station.

Dear Tatsiana, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, cleanliness, and the friendliness of our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis Warszawa West Station

Customer review rating 4.5/5

Tatiana N. Solo - Confirmed reviews ALL

Very conveniently located for buses, trains and transfer to airport; not far from the city centre either; comfortable and clean, good breakfast buffet. I really appreciated the early check-in option, which was very reasonably priced!

Dear Tatiana N., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear you enjoyed our convenient location, cleanliness, and breakfast options. It is also gratifying to know that our early check-in option met your expectations. We hope to have the pleasure of welcoming you back to our hotel in the future. ibis Warszawa West Station

Customer review rating 5.0/5

Dmitry D. Couples - Confirmed reviews ALL

Quick and smooth check-in. Helpful staff. Cozy and clean rooms. Very convenient location.

Dear Dmitry, Thank you for your kind words regarding our service, staff, and location. We are delighted to know that you enjoyed your stay and found our rooms cozy and clean. Your feedback is greatly appreciated and motivates our team to continue delivering excellent hospitality. ibis Warszawa West Station

Customer review rating 5.0/5

Michael N. Friends - Confirmed reviews ALL

The staff were exceptional, especially one of the young restaurant/bar staff girls, with brown hair who speaks very good English (if you identify her I believe she should receive special recognition).

Dear Michael, Thank you for your feedback. We are glad that you enjoyed your stay and we invite you to visit us again. Best regards, Dominika Siczek Ibis Warsaw West Station

Customer review rating 2.5/5

Ivanna C. Families - Confirmed reviews ALL

We arrived early and ask if possible to ckeck in early Receptionist mentioned thet no room ready yet however at 10 it will be available but we need to pay extra for early ckeck in. I travel a lot and I know that when you make booking there option for early ckeck in for extra charge but it's mean prepaid and as soon you arrive in the hotel room are ready. Any hotel all around world if room are ready they will check you in and not keeping in the hall with small baby until time for check in. No any friendliness no any sympathy. Towels in the room alredy time to replace as a bad sheets with the halls. It's not my first stay in this hotel but definitely worst.

Dear Ivanna, Thank you for sharing your feedback regarding your recent stay at ibis Warszawa West Station. I am pleased to hear that you appreciated our convenient location. However, I regret to learn that your experience with our reception team did not meet your expectations. Regarding early check-in, it is indeed our policy to offer this service for an additional fee when available. I understand how waiting with a small child can be challenging, and I apologize for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, ibis Warszawa West Station

Customer review rating 5.0/5

Alina S. Families - Confirmed reviews ALL

Clean room. Nice personnel. Great location.

Dear Alina, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable, appreciated our staff, and enjoyed our convenient location. Your feedback is greatly valued, and we hope to welcome you back soon. ibis Warszawa West Station

Customer review rating 4.5/5

Petr K. Couples - Confirmed reviews ALL

Helpful staff, clean room, tasty breakfast, guiet area close to one of the main railway stations.

Dear Petr K., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you appreciated our location, cleanliness, and the quality of our breakfast. Your kind words about our staff are particularly valued. ibis Warszawa West Station

Customer review rating 2.5/5

Hanna A. Solo - Confirmed reviews ALL

I usually stay in this hotel. But last time thera some bed bugs. They bit me. After returning home, I had to clean all my luggage and take pills. But it was firt time in this hotel. The hotel has greate location and good rooms.

Dear Hanna, Thank you for taking the time to share your feedback with us. We especially appreciate your continued trust in choosing our hotel, and we are pleased to know that you value our location and rooms. We are truly sorry to learn about the unpleasant experience you described following your most recent stay. Please be assured that we take reports of this nature extremely seriously, as the comfort and safety of our guests are our highest priorities. Although the matter was not reported during your stay, we immediately arranged for a thorough inspection of the room after receiving your review. The inspection was carried out in cooperation with our professional pest control company, which regularly supports us in preventive monitoring and treatment. No evidence of bed bugs or other sanitary pests was found during the inspection. Should you wish to receive further information regarding the inspection, please feel free to contact us directly at: H7… Once again, we are very sorry for the inconvenience you experienced. We sincerely hope that this isolated incident will not discourage you from staying with us again, and we look forward to welcoming you back in the future. Yours sincerely, ibis Warszawa West Station

Customer review rating 5.0/5

Andrzej K. Solo - Confirmed reviews ALL

Very good

Dear Andrzej, Thank you for your positive feedback regarding your stay. We are thrilled to hear that you found our hotel comfortable and enjoyed your experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. ibis Warszawa West Station

Other web-users rate our hotel

  • 683 reviews 8.7/10 Location
  • 903 reviews 7.4/10 Room
  • 757 reviews 8.6/10 Service
  • 27 reviews 9.7/10 WiFi
  • 532 reviews 9/10 Breakfast
  • 381 reviews 8.8/10 Cleanliness
  • 109 reviews 4.9/10 Amenities

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