ibis Warszawa West Station 3 stars

Customer review rating (ALL Rating) 4.5/5 1,278 reviews

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Description

Hotel extras

  • Close to the West Railway/Bus Station, well communicated with the center of Warsaw.

  • Quick access to PGE Narodowy - great location during events at the stadium.

  • Staff members available 24/7.

  • Sustainability certificates: - GREEN KEY (2026) - BREEAM In-Use (2026)

  • Comfortable parking for hotel guests.

Our accommodation(s)

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Hotel location

ibis Warszawa West Station

Ul Bitwy Warszawskiej 16
02366 WARSAW
Poland

GPS:52.214645, 20.968169

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Our modern, welcoming restaurant serves international dishes. We compose our menu to meet each guest expectations and to delight with taste. Try our fantastic burger or one of salads. we are waiting for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,278 reviews

Customer review rating 4.0/5

Gianpaolo L. Families - Confirmed reviews ALL

All good, the only remark is the check-in process. We were 4 people and at the front desk they had to type in all detials from all people.... this took quite a bit. I think I could have filled the detials online prior to arrival and have a more expedite check-in process were the front desk only check the data are correct looking at the document. This would make it easier for both hotel staff and guests.

Customer review rating 3.0/5

Burhanettin U. Business - Confirmed reviews ALL

The hotel is well located and the rooms were clean. However, the parking facilities were very expensive, and I was disappointed that there was no drinking water in the room, no minibar, and no slippers provided. Overall, it was an acceptable stay, but the room amenities and parking costs could definitely be improved.

Dear Burhanettin, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the cleanliness of the rooms and our convenient location. At the same time, we are sorry to learn that certain room amenities did not meet your expectations and that the parking cost was a concern. Please rest assured that your comments have been shared with the relevant teams for review, as they help us identify areas for improvement. We hope to have the opportunity to welcome you again in the future and provide a more comfortable stay. Kind regards, ibis Warszawa West Station

Customer review rating 3.5/5

Riikka M. K. K. Business - Confirmed reviews ALL

The elevators are really crowded and slow. It was very difficult to close the curtains so that it would be dark during the night as the curtains did not slide easily and the curtains were on top of a table with lots of items that fell down when moving the curtains. One day, there was just one towel in my room instead of the usual two + floor towel. It would be good idea to update the pillows as they were both very lumpy.

Dear Riikka, Thank you for taking the time to share your feedback. We are glad to hear that your stay was overall satisfactory. At the same time, we are sorry for the inconveniences you experienced regarding the elevators, curtains, towel availability, and pillow comfort. Your comments are very valuable and will be carefully reviewed by our team as we work on improving our facilities and guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. Kind regards, ibis Warszawa West Station

Customer review rating 4.5/5

Denis G. Couples - Confirmed reviews ALL

Stay was great and comfortable. However, the rooms lacked small towels.

Dear Denis, Thank you very much for your positive review and high rating. We are glad to hear that your stay was comfortable and enjoyable. At the same time, we appreciate your remark regarding the lack of small towels in the room. Your feedback is very valuable and will be taken into consideration as we work on improving our services. We hope to have the pleasure of welcoming you again in the future. Kind regards, ibis Warszawa West Station

Customer review rating 1.5/5

Nidhal A. D. Families - Confirmed reviews ALL

Blocked shower drain and hair in the toilet. If not for these, 6/10.

Dear Nidhal, Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Your opinion is very important to us and will be carefully reviewed by our team in order to improve our services and guest experience. We hope to have the opportunity to welcome you again in the future and provide a better stay. Kind regards, ibis Warszawa West Station

Other web-users rate our hotel

  • 650 reviews 9/10 Location
  • 864 reviews 7.1/10 Room
  • 738 reviews 8.9/10 Service
  • 25 reviews 9.6/10 WiFi
  • 499 reviews 8.7/10 Breakfast
  • 366 reviews 9/10 Cleanliness

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