Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.6/5 1,623 reviews

ALLSAFE approved hotel

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Hotel Mercure Paris 17 Batignolles
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+ 11 Services

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 paris
france

Fax: (+33)1/45724906

Check-in from 14h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 28km / 17.4 miles

  • By train

    ST LAZARE At 2km / 1.24 miles

GPS:48.888137, 2.306853

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar
  • Meeting rooms

BAR À BOURGOGNE Non contractual photo

Discover the wines of Burgundy. Our Bar à Bourgogne bar is the ideal place to savor the region's beautiful appellations, including Chardonnay and Pinot Noir.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 42

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Our guest reviews for
Hotel Mercure Paris 17 Batignolles

100% genuine reviews from our guests

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ALL Rating 4.6/5

1,623 reviews

TripAdvisor Rating 4.5/5

201 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice stay. loved the bathroom with a view

Customer review rating 4.0/5

T.c. Couples - 12/12/2021 Confirmed reviews ALL

Recently renovated hotel, have everything nearby. you need to walk a little to the subway station. would recommend very much !!

Dear TIMOTHEE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

no surprise, met the mercure standards

Customer review rating 3.5/5

Anonymous Solo - 06/12/2021 Confirmed reviews ALL

sanitary pass has not been checked at arrival.

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Friendly staff

Customer review rating 3.5/5

Edward Business - 25/11/2021 Confirmed reviews ALL

Ok. But bathroom not properly cleaned - human hairs on floor and room never properly warmed up so heating may have problem

Dear EDWARD L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Average Stay

Customer review rating 2.5/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

Could not check-in prior to stay - link sent did not work. Room was quiet (thank you) but very small.

Estimado ROBERTO N., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Hôtel Mercure Paris 17 Batignolles. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Olivier Quintin Directeur

Clean and comfortable

Customer review rating 4.5/5

Andrew Business - 23/11/2021 Confirmed reviews ALL

Nespresso machine was faulty - I had to push the cable in at the back and hold it there to ensure a stable power connection. Everything else was perfect though!

Dear ANDREW A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good stay

Customer review rating 4.5/5

Mark R. Business - 22/11/2021 Confirmed reviews ALL

Very quick check-in, staff knew I was a regular customer.

Dear MARK R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager
Customer review rating 3.5/5

Jaime A. Business - 17/11/2021 Confirmed reviews ALL

Room as expected, a bit surprised no to have any room service as mentioned in the website

Dear JAIMEMR a., Thank you for your comments following your stay at Hôtel Mercure Paris 17 Batignolles. It is with great pleasure that we receive your compliments. Also, we will share your appreciations with our team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. I confirm that we offer a simplified menu in order to have an offer in room service, Pizza, bocaux ... I make a point again with my teams. Looking forward to welcoming you again, please believe, Sir, in the expression of our best feelings. Olivier Quintin General Manager

Well located and friendly staff

Customer review rating 4.0/5

N. Y. Couples - 04/11/2021 Confirmed reviews ALL

We had a pleasant stay. The room is in good size and the bed is very comfortable. Pillars are a bit too big though ( the rectangle one). Room amenities are good. However it would be nice to have in room slippers especially in current situation.

Dear Thomas R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Great stay

Customer review rating 4.5/5

Yoann Couples - 01/11/2021 Confirmed reviews ALL

Staff was awesome - great location - great service. I totally recommend.

Dear YOANN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General manager

bathroom is awesome! but...

Customer review rating 3.5/5

T.y Couples - 18/09/2021 Confirmed reviews ALL

(+) The bathroom is very new and clean. It's really high level at this price. The bed is good, not too soft neither too hard. The small balcony is very nice. We have a good Paris street view and a beautiful sunset. Of course, the weather and the temperature were perfect when we visited. (-) The room is a little bit small but the bathroom is big. We are two people but only have one small suitcase (carry-on size) so it's fine. If there are two suitcases, there is absolutely no space to put another one. The worst thing is, the soundproofing of the room is very poor. I could clearly hear the voice and even the content of other people talking next door or in the corridor. It was annoying us.

Dear TZUYA Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good stay!

Customer review rating 5.0/5

Joe Couples - 14/09/2021 Confirmed reviews ALL

Great hotel!

Dear JOSEPH L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Quiet room

Customer review rating 4.5/5

Carol M. Friends - 08/09/2021 Confirmed reviews ALL

Helpful staff

Dear CAROL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

A pleasant stay in a nice hotel

Customer review rating 4.0/5

Anonymous Solo - 05/09/2021 Confirmed reviews ALL

A pleasant stay in a room with balcony. Room was tastefully decorated and a good size; it was also quiet as not on the street side. Balcony was very small and chair was not very comfortable.

Dear ANDREW M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier QUintin General Manager

Very Nice Hotel

Customer review rating 5.0/5

Juan A. Business - 28/08/2021 Confirmed reviews ALL

First time I stay in this Mercure, Location is excellent and the service was outstanting since the arrival

Dear JUAN M A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

All Mercure Hotels should be like this one

TripAdvisor rating 5.0/5

NicoF1977 Solo travel - 06/03/2020 TripAdvisor review

Nicest Mercure Hotel I ever had. Boutique style, very professional and friendly staff. Nice location, just a bit of a walk to the next metro but calm. Very clean and stylish rooms. Breakfast perfect but the Nespresso machines are a bit slow to get your coffee and are not very sustainable. But all in one, I would come back with pleasure.

Dear NicoF1977, What a beautiful and very motivating comment !! Thank you for your appreciation which touches the whole of my team which is very proud to receive your encouragements. See you soon with great pleasure. Best Regards Olivier Quintin General Manager

Excellent service and modern and cleaning rooms

TripAdvisor rating 5.0/5

StianHJensen Couples - 29/12/2019 TripAdvisor review

The hotel is very modern and the prices are suprisingly low. The front desk hive you Good service but not the extra I like AS an Platinum member. From there IT is Perfect. The breakfast is AS I expect and I have demands, the cleaning staff is above my expectations, hope they will Get a pay raise ;) IT is so clean and Nice rooms and fresh of course so I looked forward to a bath and then go into the separate shower. The bar and serving staff (room service) is very Good. Thank you for two stays and five great nights in your hotel. Looking forward to come back. Stian, Oslo

Dear Stian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes for 2020 ! Olivier Quintin General Manager

Paris Weekend

TripAdvisor rating 4.0/5

derekby4d Couples - 17/10/2019 TripAdvisor review

Very good clean hotel with very friendly and helpful staff. Travelling around Paris was not best of places for Metro. Travelling by Bus was very good when correct bus stop found as Google Maps were very difficult to follow, and always meant asking public for directions. Breakfast expensive at €18

Dear Derekby4d, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Experience at Mercure Paris 17 Batignolles

TripAdvisor rating 5.0/5

axchilyobwe Family - 14/08/2019 TripAdvisor review

Our stay was comfortable, quiet and enjoyable. Your staff very hospitable and friendly. Ready to help. We had our best time. Breakfast meals were very good. I liked the security, swipe the key to the floor you are lodging. That is an excellent feature.

Dear axchilyobwe, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Excellent stay!

TripAdvisor rating 5.0/5

Nomad27820010204 Couples - 06/06/2019 TripAdvisor review

We celebrated our first wedding anniversary in Paris and it was really important to us to have a great hotel. We loved our stay. The staff was great and the room was excellent. Unfortunately there were some issues with the balcony, but they offered discount for us for that. So we did not mind that we could not use the balcony. Other than that we were very happy!

Dear Nomad27820010204, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

The best experience here!

TripAdvisor rating 5.0/5

sophiemollykeech Couples - 20/02/2019 TripAdvisor review

From the moment I walked in I felt very comfortable. The hotel is very modern and the staff are very helpful. The lady who checked us in told us the best places to visit, the closest metros and gave so much info and advise on Paris which we thought was very nice! The room itself was amazing, the pictures represented them perfectly and I couldn't be happier. The bed was super comfy and very large was was nice! The TV had some English channels and easy to use. The shower was a dream, waterfall type which was powerful! Would definitely be staying again on my next trip to Paris. Highly recommended!! Couldn't have had a better stay!

Dear Curiosity17501746774 Many thanks for your comments about the Mercure Paris 17 Batignolles. I transmit them with great pleasure to my team. I am delighted that the hotel and the quality of service offered meet your expectations. Again thank you and looking forward to welcoming you again very soon. Olivier Quintin General Manager

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