Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.7/5 1,257 reviews

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Description

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

Our accommodation(s)

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR A BOURGOGNE

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,257 reviews

Customer review rating 4.0/5

Anil R. Couples - Confirmed reviews ALL

The staff were excellent, very friendly and excellent premises in a quiet neighbourhood. Bit of a walk to the nearest metro, but still not too far to travel to the main sights of Paris. The only downside was the air conditioning in the room. We set the thermostat to the lowest, but the room still didn't cool down. It wasn't too much of an issue, but something to take note of for the next guests. Otherwise we had a fantastic stay and would highly recommend.

Dear ANIL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Customer review rating 5.0/5

Michelle A. Solo - Confirmed reviews ALL

Bed was very comfortable, lovely tiny balcony was brilliant for relaxing in the spring sunshine. No noise, figured out A/C after a while (hadn't closed balcony door properly). Toilet is inside the bathroom. There's a handy shop at the end of the road and with a fridge in the room it's easy to keep snacks on hand. Nice and welcoming team at reception. Tram stops 5 minutes away, Metro 14 is 11 minutes away, easily walked to l'Arc de Triomphe and Galeries Lafayette via Parc Monceau. Rue de Lévis nearby has amazing little shops with food etc., and there are good restaurants and bakeries nearby as well. This may become one of my go to places in Paris.

Dear MICHELLE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Dominik W. Business - Confirmed reviews ALL

Clean room, expensive drinks in the lobby, good breakfast.

Dear DOMINIK W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.0/5

Gregor J. Business - Confirmed reviews ALL

Actually, I like the hotel. It is a 15 Mins walk from my company‘s office in Levallois, but still inside the Paris ring. Rooms are well cut and spacious enough (for Parisian standards). Finally, the team, especially at the reception is very attentive and helpful! BUT, there is one big problem. I have stayed at this hotel last year many times, spending 10k of Euros and achieving even Diamond status with Accor. Nevertheless, it happened already at least 3 times that the room has not been cleaned. I do not think this is acceptable for a 4-star hotel and a Diamond member. There might be a problem with the cleaning company (not enough people, unrealistic KPIs). I think Accor should look into it. Thanks!

Dear GREGOR J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Tammy M. Business - Confirmed reviews ALL

I enjoyed the stay at the Hotel Mercure 17. The rooms were convenient and quiet and the bed was comfortable. Breakfast was delicious.

Dear TAMMY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Other web-users rate our hotel

  • 338 reviews 9.1/10 Location
  • 587 reviews 7.8/10 Room
  • 643 reviews 9.2/10 Service
  • 8 reviews 6/10 WiFi
  • 306 reviews 8.1/10 Comfort
  • 257 reviews 8.4/10 Breakfast
  • 227 reviews 7.1/10 Cleanliness
  • 144 reviews 9.8/10 Vibe

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