Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.7/5 1,306 reviews

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Hotel Mercure Paris 17 Batignolles - Image 1
Hotel Mercure Paris 17 Batignolles - Image 2
Hotel Mercure Paris 17 Batignolles - Image 3
Hotel Mercure Paris 17 Batignolles - Image 4
118 Rue De Tocqueville, 75017 PARIS, France

Description

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • Hotel with Green Key certification

  • Creator of à la carte stays for unforgettable holidays

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 large bed and balcony

Photo out of - Superior Room with 1 large bed and balcony

Air-conditioned room with balcony, double bed measuring 63 in (160 cm), minibar, safe, tea and coffee making facilities, free WIFI, hair dryer, complimentary bathroom products.

  • Views:

    City View or Patio

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Patio
  • Most of the accommodation: Balcony
See availabilities

Air-conditioned room with double bed measuring 71 in (180 cm), minibar, safe, tea and Nespresso coffee facilities, free WIFI, hair dryer, complimentary bathroom products.

  • Views:

    Courtyard View or Patio

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Air-conditioned Privilege PRM room with 5.25' or 5.9' double bed, mini-bar, safe, Nespresso courtesy tray, free WIFI, hairdryer, bathroom welcome products.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Air-conditioned room with balcony, double bed measuring 71 in (180 cm), minibar, safe, tea and Nespresso coffee facilities, free WIFI, hair dryer, complimentary bathroom products.

  • Views:

    City View or Patio

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Air-conditioned room with two single beds, has a mini bar, safe, Nespresso courtesy tray, free WiFi, hairdryer, bathroom toiletries.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Deluxe Duplex Suite with 1 large bed

Photo out of - Deluxe Duplex Suite with 1 large bed

Duplex Suite with a large bed and sofa, air conditioning, minibar, safe, tea and Nespresso coffee facilities, free WIFI, complimentary bathroom products and 2 large TVs; on the top floor with a stunning view of Paris.

  • Views:

    City View

  • Most of the accommodation:

    Duplex

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite with 1 large duplex bed, view on Paris

Photo out of - Executive Suite with 1 large duplex bed, view on Paris

Duplex suite with a King-sized bed and a sofa, minibar, safe, Nespresso courtesy tray, free WiFi, 2 large format televisions, under the rooftops, breathtaking views of Paris.

  • Views:

    City View

  • Most of the accommodation:

    Duplex

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Telephone
Fax +33 1 45 72 49 06

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 134 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

One Meeting room

Business Center

  • Self service business center

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available

BAR A BOURGOGNE

Photo out of - BAR A BOURGOGNE

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Bar Type
LOBBY BAR
Capacity
30
Telephone +33 1 40 54 19 25

Other informations

Services

  • Pet allowed
  • Musical Entertainment

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,306 reviews

Customer review rating 4.5/5

Lisa P. Solo - Confirmed reviews ALL

Dear Lisa P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 5.0/5

Geoff S. Families - Confirmed reviews ALL

Dear Geoff S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Bonnie N. Friends - Confirmed reviews ALL

Dear Bonnie N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.5/5

Simon K. Couples - Confirmed reviews ALL

Dear Simon K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.5/5

Melissa N. Business - Confirmed reviews ALL

Dear Melissa N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Dear Lisa P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 5.0/5

Geoff S. Families - Confirmed reviews ALL

Well appointed rooms in a great neighbourhood, assisted by helpful staff

Dear Geoff S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Bonnie N. Friends - Confirmed reviews ALL

Breakfast was lacking

Dear Bonnie N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.5/5

Simon K. Couples - Confirmed reviews ALL

I thought staff could have been a bit more helpful. It seems if you need to ask them for any assistance of any kind that you were bothering them.

Dear Simon K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.5/5

Melissa N. Business - Confirmed reviews ALL

The hotel itself was nice enough. Modern, and nice decor. Location very good too to get to Paris's main attractions via metro or taxi. Disappointing check-in process however with the individual at the check-in area (not so much a formal desk area), not even looking up from his iPad when che king us in. Extremely unprofessional and rude, not something you would expect from front of desk employees. First impressions are important and this was a very poor impression of an otherwise nice hotel.

Dear Melissa N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Eythor A. Couples - Confirmed reviews ALL

Very good room we had, service was helpful from everyone as we had á flight delay.

Dear Eythor A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Customer review rating 4.5/5

Bogdan P. Couples - Confirmed reviews ALL

Excellent place to enjoy Paris

Dear Bogdan P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Yazid T. Couples - Confirmed reviews ALL

Very nice stay, staff is extremely kind and helpful , mainly Pierre-Armand who is very professional, Nicolas, Benoor, Roberta, Amimul at the breakfast and the housekeeping staff! Rooms are nice and comfortable

Dear Yazid T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Elaine G. Couples - Confirmed reviews ALL

Very lovely clean and comfortable rooms. Great amenities. Great bars and restaurants nearby. Beautiful parks. I always feel safe in Battignolles it has a village feel in a big city. Excellent transport links to anywhere in Paris and beyond. Very friendly and helpful staff.

Dear Elaine G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Customer review rating 4.5/5

Kareena L. Families - Confirmed reviews ALL

Lovely room, air conditioned, quiet, clean and comfortable

Dear Kareena L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.5/5

Patrick R. Couples - Confirmed reviews ALL

The rooms look recently updated and very comfortable. The hotel is a ways away from most of the attractions. We made use of one train station and one metro station to get around. They are a short distance from the hotel. Tickets are 12EU/day and system very efficient and clean.

Dear Patrick R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 5.0/5

Deirdre G. Families - Confirmed reviews ALL

We loved our stay here. The hotel was very comfortable and having a balcony was brilliant. The staff were really helpful and welcoming. We found our stay to be great value for money and this hotel will be our first choice for our next stay in Paris.

Dear Deirdre G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Wendy P. Solo - Confirmed reviews ALL

Good

Dear Wendy P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Prajukti S. Solo - Confirmed reviews ALL

The room was adequately designed for a solo traveller, so I didn't have any problems as such. The staff was also very polite and helpful. Breakfast was good and the AC was much relief in the heat! The only thing to consider would be that the toiletries were running out, please make sure they are at least enough for using. :)) Overall quite happy with my booking as the hotel was also in a nice location! Would recommend and come back again. :D

Dear Prajukti S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Customer review rating 2.5/5

Jack W. Couples - Confirmed reviews ALL

The hotel was in a lovely location and the outdoor area was gorgeous. However, I was disappointed with the welcome at check-in. I wasn’t acknowledged as an Accor gold member and the staff member proceeded to double-charge me for the room even though I’d paid via my Accor points. I had to show them my proof but they didn’t accept it. Fortunately, another helpful staff member rectified the error at check-out. The room styling was lovely though a bit tired in places. The air conditioning could have been more powerful but I’ll give Paris’s heatwave the benefit of the doubt. Despite being an Accor gold member, I wasn’t offered an upgrade or provided with a welcome amenity. This could have been due to room availability but it would have been nice if they’d confirmed so. At other Mercure hotels I’ve stayed at, gold members receive complimentary soft drinks to take back to their room. This would have been a welcome addition alongside the welcome bar drink.

Dear Jack W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Customer review rating 5.0/5

Craig R. Couples - Confirmed reviews ALL

Well appointed Paris hotel. Friendly and professional service. Very accommodating with early check-in and change of room when transitioning to group tour.

Dear Craig R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 3.0/5

Vito N. D. S. Business - Confirmed reviews ALL

Lot of dust in the room, and the by day none cleaned it.At the breakfast no gluten free option, only bred

Dear Vito N. D. S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Michelle A. Solo - Confirmed reviews ALL

Second time I've stayed here. Very comfortable, nice location, great staff at all levels. Only downside this time round was my tiny balcony (room for one chair and table), though luckily my partner was unable to join me after all, so it didn't cause an issue. Heatwave? No problem, room had AC.

Dear Michelle A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Customer review rating 2.0/5

Terril T. V. Couples - Confirmed reviews ALL

Great spacious room; excellent clean toilet; delicious breakfast But the room was very hot even though there was AC.

Dear Terril T. V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The air conditioning system works, but when it's 40°C outside, it's a bit difficult to get the temperature below 22°C. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Customer review rating 4.0/5

Richard G. Friends - Confirmed reviews ALL

The bed was much more comfortable than my own, at home. However, the carpet in the room had many stains, and the staff were not particularly friendly and seemed to have the attitude of "Jack's as good as his master".

Dear RICHARD G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Other web-users rate our hotel

  • 330 reviews 9.2/10 Location
  • 585 reviews 7.6/10 Room
  • 634 reviews 9/10 Service
  • 5 reviews 3.8/10 WiFi
  • 325 reviews 7.5/10 Comfort
  • 244 reviews 8/10 Breakfast
  • 218 reviews 7/10 Cleanliness
  • 130 reviews 9.6/10 Vibe

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