Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.7/5 1,311 reviews

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Hotel Mercure Paris 17 Batignolles - Image 1
Hotel Mercure Paris 17 Batignolles - Image 2
Hotel Mercure Paris 17 Batignolles - Image 3
Hotel Mercure Paris 17 Batignolles - Image 4
118 Rue De Tocqueville, 75017 PARIS, France

Description

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

Our accommodation(s)

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Telephone
Fax +33 1 45 72 49 06

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR A BOURGOGNE

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,311 reviews

TripAdvisor Rating  4.2/5  260 reviews

Nice staff, and lovely room

Customer review rating 4.5/5

Sander V. D. Couples - Confirmed reviews ALL

Very good

Dear SANDER v. D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

Perfect stay

Customer review rating 5.0/5

David N. Families - Confirmed reviews ALL

Great staff (benoit), modern rooms, quiet, safe area

Dear DAVID N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Nice hotel

Customer review rating 4.0/5

J Business - Confirmed reviews ALL

The hotel is very nice and quite convenient. I have stayed multiple times. This time I found the room quite cold. The heating system didn't seem to be working well.

Dear JORGE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Well located fir visiting our son.

Customer review rating 1.0/5

Harry F. Couples - Confirmed reviews ALL

Clean, friendly staff, good size room & facilities. Bath towels are thin & need upgrading. Coffee & water weren't replaced one day. But overall a very good weekend

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier Quintin General Manager

Atrocious and disrespectful customer service, be careful!

TripAdvisor rating 1.0/5

Departure47066999585 Couples - TripAdvisor review

Customer service is a joke at this hotel - we checked in and went for a meal, came back and the aircon is not working! Called the reception and person at the desk says “yes it’s for all rooms in the hotel sorry we cannot do anything “ - it is boiling hot in the room and the customer service is atrocious, not even a proper apology , not doing anything to make us feel at ease - all he had to say was “yes a lot of rooms are complaining “, please spend your money on a better hotel!

Bonjour, Merci pour votre commentaire. Concernant la climatisation, il ne faut pas ouvrir les fenêtres de la chambre et régler le thermostat sur 19 degrés et tout fonctionne correctement. Nous sommes au mois de mars et non en plein été. De plus je suis allé contrôler la chambre à votre départ ce jour lundi 10 mars 2025 à 10h50 et tout fonctionne correctement sans aucun soucis. Merci encore et à bientôt. La direction

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Other web-users rate our hotel

  • 390 reviews 9.2/10 Location
  • 673 reviews 7.9/10 Room
  • 681 reviews 8.9/10 Service
  • 7 reviews 6.7/10 WiFi
  • 377 reviews 8/10 Comfort
  • 309 reviews 8.1/10 Breakfast
  • 262 reviews 8/10 Cleanliness
  • 174 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.