Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.7/5 1,304 reviews

Hotel Mercure Paris 17 Batignolles - Image 1
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Description

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

Our accommodation(s)

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR A BOURGOGNE

Discover the wines of Burgundy. Our Bar a Bourgogne bar is the ideal place to savor the regions beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,304 reviews

TripAdvisor Rating  4.5/5  255 reviews

Certificate of excellence 2023

Quiet nice clean room.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel staff need to learn the meaning of the word "hospitality". Check in was polite but aloof. Breakfast staff was unwelcoming, cold and uninterested. The minibar in our privilege room did only offer paper cups (no glasses to drink from ). When I asked two glasses at the downstairs bar, barmaid informed why I needed them and reacted extremely unwilling and eventually rude. We decided to have breakfast elsewhere and after a second unpleasant experience with the rude barmaid not use the hotelbar anymore. Had bad experiences with rude Mercure staff before. Never had problems with Novotel staff.

Dear ENGELEN F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Well located

Customer review rating 4.0/5

N. T. T. Business - Confirmed reviews ALL

Good view

Dear T. T. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Well located

Customer review rating 4.0/5

Alyona Families - Confirmed reviews ALL

I really liked the location, the room was warm and comfortable. I was very surprised that water and tea were included in the price, but either there was none at all or they were given very limited. This is the first my experience like this. The staff is polite, which is nice. I like the interior of the hotel.

Dear OLENA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Great hotel for sightseeing

TripAdvisor rating 5.0/5

lynnaM2853PY TripAdvisor review

Fabulous hotel, with very friendly helpful staff The rooms are not big but well equipped, modern and comfortable and more than adequate for a sightseeing holiday they were serviced daily with fresh towels, beds made and cleaned. The breakfast was freshly cooked with lots of choice and the dining room was cleaned constantly by the attentive staff in charge of it. Good WiFi and a handy fridge in the room. Very close to several metro stations (under 10 mins) and a train station and tram stop. Great Pâtisserie almost next door and several restaurants 2 mins walk which are far more reasonably priced than in city centre. Surrounding area appeared safe and quiet.

Dear Lynna, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good stay

Customer review rating 4.0/5

Nikoloas P. Couples - Confirmed reviews ALL

Hotel was good apart from the shower in the bathroom & no extraction fans.

Dear NIKOLOAS P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

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Other web-users rate our hotel

  • 415 reviews 8.8/10 Location
  • 719 reviews 7.8/10 Room
  • 680 reviews 8.7/10 Service
  • 7 reviews 5.9/10 WiFi
  • 421 reviews 7.9/10 Comfort
  • 289 reviews 8.3/10 Breakfast
  • 287 reviews 7.6/10 Cleanliness
  • 175 reviews 9.4/10 Vibe

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