Hotel Mercure Paris 17 Batignolles 4 stars

Customer review rating (ALL Rating) 4.6/5 1,201 reviews

Hotel extras

  • Patio, shaded inner courtyard

  • Duplex suites, view of the Parisian monuments

  • Burgundy bar, selection of Grands Crus from Burgundy

  • ALLSAFE-certified hotel

  • Creator of à la carte stays for unforgettable holidays

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
France

GPS:48.888137, 2.306853

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

BAR À BOURGOGNE

Discover the wines of Burgundy. Our Bar à Bourgogne bar is the ideal place to savor the region's beautiful appellations, including Chardonnay and Pinot Noir.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,201 reviews

TripAdvisor Rating  4.5/5  238 reviews

Certificate of excellence 2022

Well located and great welcome

Customer review rating 4.5/5

Patrick T. Business - Confirmed reviews ALL

N/A

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Merci encore pour votre fidélité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Couldn't fault anything

Customer review rating 5.0/5

Sean Couples - Confirmed reviews ALL

It was excellent, lovely hotel, clean room with a great view. I'll definitely be going back.

Dear SEAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Nice hotel, many operational mistakes

Customer review rating 3.5/5

Jean-roch M. Business - Confirmed reviews ALL

Room is nice, hotel is conveniently located. However, about one mistake a day! Day 1: the hotel forgot to clean the room & to do the bed; Day 3: removed the soap though didn’t replace with a new one; Day 4: cleaning lady opened the balcony window though didn’t close it back… so aircon couldn’t work; Day 1-5: charged breakfast additional though was included in the Flexible B&B rate! The hotel apologised though to date, didn’t propose any commercial gesture!

Dear JEAN ROCH M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Very Good Stay

Customer review rating 4.5/5

S. Business - Confirmed reviews ALL

All provided services were simply very good. The welcome, the room, the cleanness, the breakfast, the kindness, the support,.. Special mention to the team from reception, to the room service and at breakfast service,... very kind and devoted. Great stay and remember in Paris. Thank you.

Dear DAVID S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Quiet hotel in Paris

Customer review rating 5.0/5

Mihai Couples - Confirmed reviews ALL

Stay was pleasant, very comfortable room and very useful amenities. Very good coffee. Pleasant staff.

Dear MIHAI GABRIEL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

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Other web-users rate our hotel

  • 314 reviews 8.7/10 Location
  • 612 reviews 7.8/10 Room
  • 613 reviews 8.4/10 Service
  • 8 reviews 4.5/10 WiFi
  • 364 reviews 7.8/10 Comfort
  • 240 reviews 6.9/10 Cleanliness
  • 208 reviews 8.6/10 Breakfast
  • 151 reviews 9.6/10 Vibe

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