Aparthotel Adagio Access La Défense Puteaux 3 stars

Customer review rating (ALL Rating) 4.6/5 595 reviews

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70 rue Roque de Fillol, 92800 PUTEAUX, France

Description

Hotel extras

  • Close to the business district of La Défense.

  • 20 min from Paris

  • Fitness and meeting rooms

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Access La Défense Puteaux

70 rue Roque de Fillol
92800 PUTEAUX
France

GPS:48.884509, 2.243705

Telephone
Fax +33 1 55 62 12 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  595 reviews

TripAdvisor Rating  4.0/5  200 reviews

Customer review rating 3.5/5

Puneet K. +. G. /. M. L. Business - Confirmed reviews ALL

We had issu during check in. The lady was facing difficulties understanding English. She got confused and assigned wrong room number to my colleague. She did not inform us that I had mistakenly booked 2 room Apartment but I was not aware. Finally, we come to know about it 10 days later. Me and my friend was living in my two room apartment, thinking that one room belong to me and one room belong to him and his room was vacant for 10 days, and we paid unnecessary for unutilized room. It seems that some of the staff were aware about this issue. We observed it after discussing with them. It was never happened if the receptionist knows english.

Dear Puneet K., Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Access La Défense Puteaux. I sincerely apologize for the confusion you experienced during the check-in process. It is regrettable that the language barrier contributed to the misunderstanding regarding your room assignment. We strive to ensure that all guests receive clear communication, and I regret that this was not your experience. Regarding the room booking, our team is trained to clarify any discrepancies at check-in, and I appreciate your patience in this matter. I will address this with the staff to prevent similar occurrences in the future. Your feedback is invaluable in helping us improve our services. Thank you once again for your insights. We hope to have the opportunity to welcome you back for a more seamless experience. Frédéric Martinelli Directeur/General manager Adagio Access Puteaux

Customer review rating 4.5/5

Alan W. R. Couples - Confirmed reviews ALL

Good staff Good room, plenty of facilities Breakfast fine Easy to get to Paris

Dear Alan W. R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, facilities, and the service provided by our staff. We look forward to welcoming you back for another enjoyable experience. Frédéric Martinelli Director/General manager Adagio Access Puteaux

Customer review rating 4.5/5

Sergio A. S. Families - Confirmed reviews ALL

Great experience. Greetings for the greek woman who hosted us. I really liked stay there.

Dear Sergio A. S., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff's hospitality and our convenient location. We will certainly pass along your greetings to our team member. Best regards, Frédéric Martinelli Director/General Manager Adagio Access Puteaux

Customer review rating 5.0/5

Jongwoon K. Couples - Confirmed reviews ALL

I had a great time thanks to friendly staff. They keep us very warm, hospitality, and great service. The room was quite spacious, and the breakfast was decent.

Go somewhere else. After many visits we won’t come back.

TripAdvisor rating 1.0/5

KarenatLoubes TripAdvisor review

We visit Paris every October for the horse racing at Longchamps and have, for years stayed at this hotel because we have been able to reserve parking for our car. We arrived this year after a long drive from central England and I was informed at reception that, despite have a written assurance that my reservation for a parking space had been received (I had sent a message via the booking.com portal to the hotel to say that, in accordance with their page on booking.com we were reserving a parking space for our vehicle in advance and that if this could not be guaranteed they should not accept our booking as we would seek an alternative hotel with on site parking) and a parking space would be available, the hotel did not accept reservations for parking and there was no space available for our car. The individual concerned stated that he was not interested in what I had in writing and that the hotel had not reserved me a parking space and the assurance had come from booking.com not the hotel. He was patronising, condescending and rude. I did not check in, instead I took a seat and commenced looking for a number on which to contact booking.com to determine whether they had made this assurance without contacting the hotel or whether the hotel had misled me. Either way I wanted it sorted out. I was very stressed & needed my GTN angina spray as my heart was racing. All of a sudden the receptionist said someone was leaving and we could have their parking space. Of course we accepted but this did not resolve the matter. To add further insult to injury the receptionist allocated us a disabled room directly over the reception where we could hear all check in and departure traffic and where the shower flooded the bathroom, there was no lid on the toilet, the mirror was tilted to suit a wheelchair user meaning you had to crouch or get on your knees to use the mirror. In the room was an emergency assistance panel which flashed red lights all night keeping us awake. Staying at the hotel ruined our trip this year. We will not stay in the hotel again and advise travellers to go elsewhere unless they are absolutely desperate. We will find a hotel where we are valued as customers, where we can reserve parking for our car and where we are treated with respect.

Dear KarenatLoubes, Thank you for sharing your feedback regarding your recent experience at our Aparthotel. I sincerely regret that your stay did not meet your expectations and that you encountered challenges with parking and the room allocated to you. I understand how important parking arrangements are for your travel plans, especially after a long journey. I would like to clarify that, as per our policy, we do not accept reservations for parking spaces. I apologize for any misunderstanding that may have occurred between our team and your booking confirmation. Additionally, I am sorry to hear about the issues you faced with your room. Your comfort and satisfaction are our priorities, and the conditions you described fall short of our standards. Your experience is valuable to us, and we will review this matter with our team to ensure we can provide better service in the future. Thank you for bringing these concerns to our attention. Frédéric Martinelli Directeur/General manager Adagio Access Puteaux

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Other web-users rate our hotel

  • 404 reviews 9.4/10 Location
  • 505 reviews 7.7/10 Room
  • 473 reviews 8.7/10 Service
  • 12 reviews 6.1/10 WiFi
  • 219 reviews 7.9/10 Cleanliness
  • 101 reviews 8/10 Amenities
  • 96 reviews 6.3/10 Breakfast
  • 73 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.