Aparthotel Adagio Access La Défense Puteaux 3 stars

Customer review rating (ALL Rating) 4.5/5 627 reviews

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70 rue Roque de Fillol, 92800 PUTEAUX, France

Description

Hotel extras

  • Close to the business district of La Défense.

  • 20 min from Paris

  • Fitness and meeting rooms

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Access La Défense Puteaux

70 rue Roque de Fillol
92800 PUTEAUX
France

GPS:48.884509, 2.243705

Telephone
Fax +33 1 55 62 12 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  627 reviews

TripAdvisor Rating  4.0/5  200 reviews

Customer review rating 4.0/5

Zhipeng J. Business - Confirmed reviews ALL

Comfortable stay

Dear Zhipeng J., Thank you for your positive feedback regarding your comfortable stay. We are delighted to hear that you enjoyed your time at our Aparthotel and hope to welcome you back in the future. Frédéric Martinelli Directeur/General manager Adagio Access Puteaux

Customer review rating 5.0/5

Khin M. H. /. E. C. I. /. Couples - Confirmed reviews ALL

I booked this place for my parents. Situationally located. Adequate facility to stay like your home. The biggest thing about this place is customer service. Staffs went out of their way. I have asked for E. C. I. because my parents who are I. E. 70s arrived on 7am flight after 27 hours flight. Earlier on emails, I wasn’t allowed to but I decided to get down to reception myself. I met with lovely Olga who is amazing! She understood the difficulty for how hard will be for two elderly to stay up till normal 2pm C. I.. She let us C. I. at 8am with smalls fees. Compassion for 2x 70 years old. We thank you.

Dear Khin M. H., Thank you for your kind words regarding your recent stay at Aparthotel Adagio Access La Défense Puteaux. We are delighted to hear that you found our location convenient and that our facilities met your expectations for a comfortable stay. It is especially gratifying to learn that our team, particularly Olga, was able to assist you and your parents with an E. C.-I.. We strive to offer compassionate service to all our guests, and it is wonderful to know that this made a positive impact on your experience. Our staff is dedicated to going the extra mile to ensure the comfort and satisfaction of our guests, and your feedback is a testament to their efforts. We appreciate you taking the time to share your experience and hope to welcome you and your family back to our hotel I. the future. Frédéric Martinelli Directeur/General manager Adagio Access Puteaux

Customer review rating 3.0/5

Antonio C. Couples - Confirmed reviews ALL

Loved the studio, it had everything we needed and we felt very comfortable. Being within walking distance of the Esplanade de la Defense station was also a plus. And the breakfast was just amazing! That said we were thoroughly disappointed to hear that the temperature is remotely controlled and that we cannot change the thermostat. 19 degrees felt quite cold at the end of December and we packed light clothes for staying in the room, so we mostly had to lay under covers to be warm. The Turbo function on the bathroom heater was good enough to heat the bathroom for showers, but the heat wasn't reaching the rest of the space. Ignoring this issue, the stay was an easy 10/10, but I cannot recommend staying here knowing I'd be cold all the time. Personally I would have been fine with a range of temperatures, say 18-21 in the winter and 23-26 in the summer, to make it comfortable for everyone while preventing too much energy usage.

Dear Antonio C., Thank you for taking the time to share your feedback regarding your recent stay at our Aparthotel. We are pleased to hear that you enjoyed the studio, appreciated our convenient location, and found our breakfast to be delightful. I understand your disappointment regarding the temperature control in your room. Our heating system is indeed remotely controlled, which is designed to ensure energy efficiency. We recognize that this may not suit everyone's preferences, especially during colder months. Your suggestion for a broader temperature range is valuable and will be taken into consideration for future enhancements. It is important to us that our guests feel comfortable, and I apologize for any inconvenience caused by the temperature during your visit. We appreciate your kind words about your overall stay and hope to have the opportunity to welcome you back in the future. Best regards, Frédéric Martinelli Directeur/General manager Adagio Access Puteaux

Customer review rating 4.0/5

Maxim N. Business - Confirmed reviews ALL

Olga is an absolute delight, very helpful and kind. Housekeeping was unfortunately not always easy to deal with, they generally didn’t clean much and only exchanged towels and toilet paper. Twice on the same day I requested a first aid kit or a cool pack from the reception because of an injury to my finger but on both occasions the men weren’t able to help me. Very questionable. The ladies are all very friendly however. Also, unfortunately there was no option for me to change the temperature of the room. It got a little cold at times. Best regards.

Dear Maxim N., Thank you for your feedback regarding your recent stay at Aparthotel Adagio Access La Défense Puteaux. We are pleased to hear that you found Olga to be helpful and kind, as our team strives to provide excellent service. We appreciate your comments on housekeeping. As is standard in all aparthotels, a weekly cleaning is included in your rate, which is communicated at the time of booking and upon arrival. Should additional cleaning be required, we are always open to discussing optional services upon request. I regret to learn about your experience with our reception team and the room temperature. Your observations will be taken into consideration to improve our services. Best regards, Frédéric Martinelli Director/General Manager Adagio Access Puteaux

Customer review rating 2.0/5

Mohamed A. Families - Confirmed reviews ALL

10 days no room cleaning, towels with extra charge..

Dear Mr. Mohamed A., I appreciate your feedback regarding your recent stay. I would like to clarify that, as with all aparthotels, a weekly cleaning service is included in your rate, which is communicated at booking and check-in. Additional cleaning options are available upon request. Frédéric Martinelli Directeur/General Manager Adagio Access Puteaux

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Other web-users rate our hotel

  • 420 reviews 9.3/10 Location
  • 523 reviews 7.4/10 Room
  • 477 reviews 8.7/10 Service
  • 10 reviews 8.3/10 WiFi
  • 231 reviews 7.6/10 Cleanliness
  • 102 reviews 6.7/10 Breakfast
  • 72 reviews 9.2/10 Vibe

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