Aparthotel Adagio Access La Défense Puteaux 3 stars

Customer review rating (ALL Rating) 4.4/5 488 reviews

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70 rue Roque de Fillol, 92800 PUTEAUX, France

Description

ALLSAFE approved hotel

Hotel extras

  • Close to the business district of La Défense.

  • 20 min from Paris

  • Fitness and meeting rooms

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Access La Défense Puteaux

70 rue Roque de Fillol
92800 PUTEAUX
France

GPS:48.884509, 2.243705

Telephone
Fax +33 1 55 62 12 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  488 reviews

TripAdvisor Rating  4.0/5  191 reviews

Functional

TripAdvisor rating 4.0/5

Steve g TripAdvisor review

Use the hotel for weekend break for Longchamp horse racing. Clean and functional. Location good for metro, 10 minute walk. Quiet in the evenings even thou Rugby word cup was on. Room to leave luggage in reception if your flight is later after check out

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

Bed bugs, and too much self-service

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Things we liked : - Coffee machine - Small fridge in the room Things we disliked : - Cleaning was not done properly - the trash was not taken out - Too much self-service for this price ( We have to take our own trash out, ask for body/hair wash and even tissue paper) - The receptionists are often clueless about reservations (They told us we couldn't keep the same room for two separate bookings because the room was already booked and then told us it was free. They told us we didn't have to check in again on our next reservation but we had to) - We also booked the conference room for 2 weeks but no one came to clean the room, take out the trash, or even refill the coffee/sugar pods - We were bitten by bed-bugs! I know there is a current infestation in France but as a hotel offering accommodation to people from around the world, the rooms should be bed-bugs free! I don't want to take back bed-bugs in my luggage!

Thank you for your review. We are sorry to hear that you experienced some issues during your stay. We understand that cleanliness and comfort are essential for a pleasant stay, which is why we make every effort to ensure the highest standards of cleanliness. We apologize if our services did not meet your expectations and regret any inconvenience caused. At Aparthotel Adagio Access La Défense Puteaux, we take the health and safety of our guests very seriously, which is why we have stringent processes in place to prevent bed bugs from entering our hotel rooms. However, if an issue arises, it is taken care of swiftly and efficiently. We are sorry that this was not addressed during your stay. We strive to provide exceptional service and customer satisfaction as well as value for money for all our guests and appreciate your feedback on how we can improve our services further. Thank you once again for taking the time to share your experience with us.

Nice Aparthotel

Customer review rating 4.0/5

Onyx Business - Confirmed reviews ALL

I stayed only one night but it was a nice stay. The welcome at the reception was very warm and friendly and all my questions were clearly answered. the room was clean and welcoming, as was the hotel generally. The only areas for improvement are the breakfast which I feel did not give enough options, and the fact that the balcony to my apartment had not been cleaned.

Dear MADAM, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access La Défense Puteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PILON Solène Chef de réception Adagio Access La Défense Puteaux

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Experience was ok. Stayed for 2 nights, unfortunately my room was not cleaned after the first night and the breakfast was disappointing, limited choice and also some food did not get restocked after it was gone.

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access La Défense Puteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PILON Solène Chef de réception Adagio Access La Défense Puteaux

Dirty

Customer review rating 1.5/5

Nope Business - Confirmed reviews ALL

The room I was in wasn't cleaned properly. The fridge was smelly. I stayed there for two weeks and the guy at the reception told me my room would be cleaned once a week; however, my room was cleaned ONLY ONCE during my two weeks stay.

Dear MADAM, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access La Défense Puteaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, PILON Solène Chef de réception Adagio Access La Défense Puteaux

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Other web-users rate our hotel

  • 424 reviews 9.2/10 Location
  • 533 reviews 7.5/10 Room
  • 384 reviews 7.9/10 Service
  • 20 reviews 7.5/10 WiFi
  • 239 reviews 6.7/10 Cleanliness
  • 68 reviews 6.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.