Mama Shelter Paris La Défense 3 stars

Customer review rating (ALL Rating) 4.1/5 876 reviews

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Mama Shelter Paris La Défense - Image 1
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10 Rue Jean Jaures, 92800 PUTEAUX, France

Description

Hotel extras

  • 211 rooms offering the comfort of home

  • 2 restaurants and 1 sports bar

  • 6 conference rooms available

  • Some rooms have views of the Eiffel Tower

  • Located in the heart of the business district

Our accommodation(s)

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Hotel location

Mama Shelter Paris La Défense

10 Rue Jean Jaures
92800 PUTEAUX
France

GPS:48.88574, 2.24952

Telephone
Fax +330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  876 reviews

Customer review rating 3.5/5

Kelly M. Business - Confirmed reviews ALL

the stay was okay; the room temperature was very, very warm at night. the 14th floor restaurant and sports bar were both closed one late afternoon; the breakfast buffet was nice. we dined in the 14th floor restaurant one night of our stay and admittedly it took forever to get our food. when we did get it, the food was good but the service was just okay.

Customer review rating 5.0/5

Mohamad A. B. O. Business - Confirmed reviews ALL

good pleasant stay overall, i liked the view at the restaurant at the top area the most.

Hello Mohamad ! MAMA hopes you are doing well. Thanks a lot for taking the time to leave us a review and reaching out to us as well. Don't hesitate to contact our reception again or check your spam mailbox, should have you not read our answer to your request yet. It's been a pleasure to welcome you, Looking forward to host you again soon. MAMA ❤ YOU Rindra - Front Office Assistant Manager

Customer review rating 4.5/5

Patricia R. J. B. Business - Confirmed reviews ALL

excellent hotel - very functional room, had everything I needed to work from. Superb view from my room on 12th Floor.

Hello Patricia and THANK YOU for taking the time to leave us this great review 🥰 MAMA is glad to read that you were able to live and enjoy the full Mama Shelter experience ✨ It will be a great pleasure to welcome you soon again, Take care. MAMA ❤ YOU Rindra - Assistante Cheffe de Réception

Customer review rating 1.0/5

Michael K. Couples - Confirmed reviews ALL

Not well maintained, I lay in bed and the bedlamp fell off and hit me on the head, that summarizes the experience in this place.

Hello Michael, MAMA says thank you for taking the time to share your experience. We are sincerely sorry to read that the room and design did not live up to your expectations 😥. Regarding the bedlamp in your room, please rest assured our Housekeeping Manager and his team work actively to ensure the comfort and satisfaction of all our guests. However, we regret that during your two nights stay, no mention of this situation was made at the Front Desk so we can follow up. Once again, our MAMA GANG would like to thank you for your comments, and we hope to have the opportunity to restore your trust during a future stay. MAMA LOVES YOU ❤ Celia Soumaye Front Office Manager

Customer review rating 3.0/5

Isabelle W. Families - Confirmed reviews ALL

Room was not looked after, missing drain-stop in the bathroom, airco/heating was impossible to get a control of. Bathroom was tiny. Almost no room for luggage. Breakfast was ok, coffee was terrible. Staff was very arrogant, not helpfull. Not at checkin, checkout or the managers in the restaurant, all very unpleasant. Restaurant was not very clean.

Hello Isabelle, MAMA says thank you for taking the time to share your experience. We are sincerely sorry to read that your stay did not live up to your expectations 😥. Regarding the cleaning service, please rest assured our Housekeeping Manager and his team work actively to ensure the comfort and satisfaction of all our guests. Once again, our MAMA GANG would like to thank you for your comments, and we hope to have the opportunity to restore your trust during a future stay. MAMA LOVES YOU ❤ Celia Soumaye Front Office Manager

Other web-users rate our hotel

  • 352 reviews 8.6/10 Location
  • 935 reviews 6.9/10 Room
  • 835 reviews 7.1/10 Service
  • 461 reviews 7.2/10 Breakfast
  • 339 reviews 5.9/10 Comfort
  • 218 reviews 5.9/10 Cleanliness
  • 128 reviews 6.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.