Mama Shelter Paris La Défense 3 stars

Customer review rating (ALL Rating) 4.3/5 1,887 reviews

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Hotel extras

  • 211 rooms offering the comfort of home

  • 2 restaurants and 1 sports bar

  • 6 conference rooms available

  • Some rooms have views of the Eiffel Tower

  • Located in the heart of the business district

Our accommodation(s)

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Hotel location

Mama Shelter Paris La Défense

10 Rue Jean Jaures

GPS:48.88574, 2.24952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,887 reviews

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Provided what I wanted, a convenient location for my appointments.

Terrible welcome experience, very sad!

Customer review rating 1.5/5

De C. Business - Confirmed reviews ALL

At my arrival, the room wasn't ready! I agreed to wait at the restaurant 1 hour. The only explanation from front desk: "even for Golden members, they don't do early check-in" it was 02:00 pm. Step 2, at 03:00 pm they refused to proceed to check-in after them mistake regarding the switch credit card. I paid in cash but couldn't pay 50 € the deposit by my card and they refused to be deposit in cash: €50!!! I couldn't use my card business because the person from front desk crashed it by using it for another guest who was just before me. She switch deposit and haven't noticed her mistake. Unqualified staff in front desk! That is the weirdest experience I had at front desk in my all hotel experience. In conclusion I had to wait 07:30 pm to check-in with my colleague credit card for €50 deposit!🙄 Never happened even in more than 50 nights with Accor hotels around the world in less than 11 months...

Good stay

Customer review rating 3.5/5

Kenneth Business - Confirmed reviews ALL

Overall experience was good.

Very poor quality and service

Customer review rating 1.0/5

Claudia Business - Confirmed reviews ALL

Your staff is not properly trained and isn't on a 4 star level at all. Same goes for the breakfast, when not even ordering a decent quality of coffee.

Well located, good stay, nic rooftop

Customer review rating 4.0/5

Anna Business - Confirmed reviews ALL

Good service, only the breakfast tray in the room was still in the room on the evening

Other web-users rate our hotel

  • 499 reviews 8.6/10 Location
  • 1,319 reviews 6.8/10 Room
  • 1,285 reviews 8.1/10 Service
  • 11 reviews 4.8/10 WiFi
  • 612 reviews 9.3/10 Vibe
  • 585 reviews 7.1/10 Food
  • 528 reviews 8.1/10 Breakfast
  • 280 reviews 7.8/10 Cleanliness

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