MGallery Nest Paris La Défense 5 stars

Customer review rating (ALL Rating) 4.5/5 2,055 reviews

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Description

Hotel extras

  • Hotel completely renovated in 2020

  • Certified ALLSAFE (COVID-19 safety standards)

  • Ô Mazette bistronomic restaurant open Monday to Friday for lunch

  • Renovated meeting rooms with natural light

  • MyBed® bedding to feel in a cozy Nest

Our accommodation(s)

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Hotel location

MGallery Nest Paris La Défense

GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE: 34 cours michelet
92060 PARIS LA DEFENSE
France

GPS:48.888134, 2.247219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ô Mazette!

In La Défense, Ô Mazette offers a moment to log off and enjoy a colorful, warm surprise in the natural light under a sumptuous glass roof. Enjoy seasonal French bistronomy.

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Our guest reviews

Our guest reviews

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ALL Rating  4.5/5  2,055 reviews

TripAdvisor Rating  4.0/5  155 reviews

Certificate of excellence 2024

Well located but Poor Invoicing

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Good breakfast. Very well located. But hotel reception made a mistake with my invoicing and I was charged much more than I should have. Room already paid with my ACCOR points which waas deducted but the hotel went ahead and charged my credit card as well as take the points. Awaiting refund. Poor management.

Dear Lamin S., Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have responded to you and refunded as soon as you made us aware for the mistake. Please do not hesitate to contact me if you do not see the refund. I am truly sorry about this technical error which did not show the points you had used, and more sorry that this mistake made you unhappy despite the fact that you liked our location and our breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Front office manager

Location is good

Customer review rating 1.5/5

Sudhir V. Business - Confirmed reviews ALL

while booking online, I was asked for the option to pay more for a higher floor facing the city and I accordingly paid for it. Rather I got the 5th floor and was told at the hotel that there are no city-facing options and that room no # 524 is one of the best options. The worst was yet to come during the check-out on 11th July, I had paid an extra USD 50 for the late check-out @ 6 pm at the time of booking and have a confirmation of it in my booking confirmation received through an email. But at the checkout on the 11th of July, I was told that there was no late check-out booking done. I was forced to check out at @12 pm on 11th July Pls see my booking details and the breakup is as below Reservation made in the name of : Sudhir V. Nest Room, 1 king-size bed 1 Adult From 269 sq. ft., renovated, WiFi, fridge (2 free bottles of water), Nespresso + Dammann tea, 48" HD TV, BOSE speaker, safe, shower + tub, Codage products. Rooms with 2 twin beds or adjoining on request. SAVER RATE- BED AND BREAKFAST EUR 197.10 SAVER RATE- BED AND BREAKFAST EUR 539.60 SAVER RATE- BED AND BREAKFAST 1o Jul 202780 15 30r 209ht EUR 238.45 YOUR OPTIONS LATE CHECK-OUT UP TO 6 PM 1 x EUR 50.00 LATE CHECK-OUT UP TO 6PM 10 Jul 2024 to 11 Jul 2024 EUR 50.00 TOTAL PRICE OF STAY Amount already paid: kemainine amount to be pala at the notel. EUR 1064.15| EUR 0.00 Fees and taxes: EUR 39.00 Total (fees and taxes included) EUR 1064.15

Dear Sudhir V., Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken very seriously into account your feedback and as seen together refunded your late check out fee. We apologize again for this mistake. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Front office manager

Terrible price performance

TripAdvisor rating 1.0/5

Laura S Families - TripAdvisor review

Horrible! The breakfast and the people predisposition pf the hotel was terrible. I really do not recomend the hotel. Saturday night nobody was here to attend the restaurant or a bar. Always an excuse for the terrible service and nothing was finally delivered. We paid for a 5 star service and at the most it deserves 3.

friendly staff and good location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Obliging staff and clean room

Dear Li Li G., We very much appreciate your comments regarding your stay at the Nest Paris la Défense - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Canelle Chef de brigade Front office supervisor

Nice stay

Customer review rating 4.5/5

Peter, B. Business - Confirmed reviews ALL

As I have frequent business at la Defense, Nest is for me the most convenient place. Friendly staff, best breakfast of all hotels around

Dear Peter S., We very much appreciate your comments regarding your stay at the Nest Paris la Défense - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Canelle Chef de brigade Front office supervisor

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Other web-users rate our hotel

  • 553 reviews 8.1/10 Location
  • 987 reviews 8.1/10 Room
  • 1,034 reviews 8.8/10 Service
  • 7 reviews 6.5/10 WiFi
  • 573 reviews 8.2/10 Comfort
  • 486 reviews 7.2/10 Breakfast
  • 271 reviews 7.8/10 Cleanliness
  • 259 reviews 4.7/10 Food

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