Nest Hotel Paris la Défense - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 1,728 reviews

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GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE: 34 cours michelet, 92060 PARIS LA DEFENSE, France

Description

Hotel extras

  • Hotel completely renovated in 2020

  • Certified ALLSAFE (COVID-19 safety standards)

  • Ô Mazette bistronomic restaurant open Monday to Friday for lunch

  • Renovated meeting rooms with natural light

  • MyBed® bedding to feel in a cozy Nest

Our accommodation(s)

Hotel location

Nest Hotel Paris la Défense - MGallery Collection

GPS: 33 Voie des Sculpteurs, 92800 Puteaux, POSTALE: 34 cours michelet
92060 PARIS LA DEFENSE
France

GPS:48.888134, 2.247219

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ô Mazette!

In La Défense, Ô Mazette! offers a moment of escape beneath the light of a superb glass roof. Enjoy a bistro menu of French cuisine at lunchtime from Mon to Fri and the bar menu available at all times.

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Our guest reviews

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ALL Rating  4.4/5  1,728 reviews

Customer review rating 4.5/5

Gizella S. Friends - Confirmed reviews ALL

Had a great stay- staff lovely as was the room. The lobby smelt constantly of drains and this was not pleasant at all.

Dear Madam, Thank you for your kind feedback. We are delighted you enjoyed your stay, especially our team and the room. We sincerely apologize for the inconvenience caused by the odor in the lobby. This is certainly not in line with our usual standards and was due to a temporary technical issue which has since been addressed. We hope to welcome you again soon. Anton Assistant Front Office Manager

Customer review rating 3.0/5

Felipe S. Business - Confirmed reviews ALL

The restaurant was not very good and was difficult to explain and verify that the breakfast was already paid (it had to be verified 3 times)

Dear Mr. S., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that several aspects of your stay, such as the room, cleanliness and overall service, met your expectations. However, we sincerely apologize for the inconveniences you experienced at the restaurant. We regret the difficulties you encountered regarding the verification of your breakfast, as well as your overall experience. This situation is not reflective of the level of service we aim to provide, and your feedback has been shared with the relevant teams to ensure better coordination and a smoother experience for our guests. We hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable stay. Kind regards, Anton Assistant Front Office Manager Mgallery Nest

Customer review rating 3.0/5

Millicent C. Families - Confirmed reviews ALL

Hotel is beautifully designed and decorated Bed was very comfortable Bad points A raw smell of sewage on the bottom floor and in the lifts very strong and unpleasant Receptionist weren’t very friendly or welcoming this was consistent from the moment of arrival, shame

Hello Madam, Thank you for taking the time to share your feedback about your stay. We are delighted that you enjoyed the hotel's design, the comfort of the bed, and the friendliness of our breakfast team. However, we are sincerely sorry that some aspects of your stay did not meet your expectations, including the odor on the ground floor and in the elevators, the cleanliness in certain areas, and the reception experience. Please be assured that your comments will be shared with our teams to improve our services and the overall guest experience. We hope to have the opportunity to welcome you back and offer you a much more enjoyable stay. Sincerely, Nest MGallery Julie, Head of Team

Customer review rating 3.5/5

Sinian C. Business - Confirmed reviews ALL

Overall satisfactory. Except that (1) hot water in the bathroom had defect and had to change room for the first night. (2) for total 4 nights (business trip for 3 nights + private for 1 night), I was given a room directly next to the elevator, which is poorly arranged in my opinion. And I have sent an email asking for the business and private bookings to be merged, but when I arrived, it was not noted in their system.

Dear Mr. C., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated our location and the kindness of our team. However, we sincerely apologize for the inconveniences you experienced during your stay. Please accept our apologies regarding the hot water issue in your initial room, as well as for the necessity to change rooms on your first night. We also regret that your room was located next to the elevator, which may have impacted your comfort — your feedback on this point is duly noted. Furthermore, we are truly sorry that your request to merge your business and private reservations was not properly recorded prior to your arrival. This does not reflect the level of service we aim to provide, and we will make sure to reinforce our internal communication to avoid such situations in the future. We genuinely hope to have the opportunity to welcome you again and provide you with a seamless and fully satisfactory experience. Kind regards, Anton Assistant Front Office Manager Nest Mgallery

Customer review rating 4.0/5

Fens M. Business - Confirmed reviews ALL

The room was really far better than what I expected. 2 things bothered me : -> bathroom was a bit oudated and lack storage ->The presence of the ironing board just next to the table, I would like it stored in an other place maybe in the wardrobe. Also the breakfast not with enough choices but really tasting good and fresh.

Dear Ms M., Thank you for your feedback. We are pleased that you enjoyed your stay overall, and we have taken note of your comments to improve our guest experience. We hope to welcome you again soon. Kind regards, Ahleme F. Front Desk Manager

Other web-users rate our hotel

  • 504 reviews 8.1/10 Location
  • 852 reviews 7.9/10 Room
  • 892 reviews 8.2/10 Service
  • 5 reviews 2.6/10 WiFi
  • 462 reviews 8.1/10 Comfort
  • 413 reviews 6.8/10 Breakfast
  • 262 reviews 7.3/10 Cleanliness
  • 181 reviews 4.4/10 Food

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