Hôtel Mgallery Nest Paris la Defense (former Sofitel) 5 stars

Customer review rating (ALL Rating) 4.4/5 9,093 reviews

ALLSAFE approved hotel

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Hôtel Mgallery Nest Paris la Defense (former Sofitel)
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+ 22 Services

Hotel extras

  • Hotel completely renovated in 2020

  • Certified ALLSAFE (COVID-19 safety standards)

  • Attractive room service catering offer

  • Renovated meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hôtel Mgallery Nest Paris la Defense (former Sofitel)

GPS: 33 Voie des Sculpteurs
92800 Puteaux
POSTALE:34 cours michelet
92060 paris la defense
france

Fax: (+33)1/47767210

Check-in from 14h00

Check out up to 12h00

  • ESPLANADE DEFENSE METRO:  174 ESPL DEF METRO

  • ESPLANADE DE LA DEFENSE:  1 ESPLANAD DEFENSE

  • GRANDE ARCHE:  RER A GRANDE ARCHE

  • TRAMWAY 2:  T2 LA DEFENSE

  • By plane

    PARIS LE BOURGET At 25.5km / 15.84 miles

  • By plane

    PARIS ORLY At 40.01km / 24.86 miles

  • By plane

    ROISSY CDG At 37km / 22.99 miles

  • By helicopter

    PORTE DE SEVRES At 12km / 7.5 miles

  • By car

    CERGY PONTOISE A14 At 8km / 5 miles

  • By car

    PORTE DE SAINT CLOUD A13 At 15km / 9.38 miles

  • By car

    SAINT DENIS A1 At 14km / 8.75 miles

  • By train

    GARE DE L'EST At 9km / 5.59 miles

  • By train

    PARIS GARE DE LYON At 15km / 9.38 miles

  • By train

    PARIS NORD At 10km / 6.25 miles

  • By train

    Paris Gare du Nord At 11km / 6.84 miles

  • By train

    SAINT LAZARE At 8km / 4.97 miles

GPS:48.888134, 2.247219

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our 135 luxury roms and 16 contemporary Paris suites offer MyBed® comfort, large windows, free WiFi, BOSE sound systems, tea and coffee facilities, flat screen TV and luxurious bathrooms with rain showers. 5-star Paris accommodation in La Défense.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 96

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Hôtel Mgallery Nest Paris la Defense (former Sofitel)

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,093 reviews

TripAdvisor Rating 4.0/5

74 reviews

Well located & steps away from the M1 metro station

Customer review rating 4.0/5

Ahmed M. Business - 13/01/2022 Confirmed reviews ALL

Was perfect on all levels, except for one thing that really annoyed me, i already booked thru booking & paid the full stay a week before the checkin, when i reach the hotel the blocked the amount of €500 again as a guarantee, which is completely nonsense, i stayed many times in paris and paid the amount in full before checking in & never charged before for a guarantee, as for the city tax, i paid the full amount when i asked for even before checking out, & tell now the block still exist on my credit card spite of already paying everything in advance, when i asked they already informed me that, this release mag take a week, which is extremely annoying, rather than this, all the staff their are helpful & very polite, every single one of them, thank you all & sorry for this but the credit card thing still annoy me for real

Dear Ahmed m., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We sincerely apologize for the guarantee deposit which is done for all our guests. I can assure you that the guarzantee had been lifted on our end, please contact us if you wish to receive the receipt. You can send it to your bank, it usually speeds up the process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Mary Responsable des services d'accueil

Good hotel on perfect location

TripAdvisor rating 4.0/5

frederikwelvaert 15/12/2021 TripAdvisor review

We stayed already several times at this hotel. Service is good however it is not the same as when it was still Sofitel. We missed for example the presence of the responsible of the restaurant/breakfast. These were very experienced people in the past while now there is a young team with less experience. The rooms have been renovated however not completely. We had an old Bose radio (who was not working) the mattress was also not very new,... I understand it is not easy during COVID times however the cost/night is still at same level as in the past.

Dear frederikwelvaert, We thank you for your kind comment. We are delighted to know that you enjoyed your stay and we thank you for your loyalty. We sincerely apologize for the lack of experience of our staff, please rest assured that this has nothing to do with our change from Sofitel to Mgallery, we are training new dream makers everyday as so far COVID times did not give us the opportunity to hire and train new colleagues. We hope that we will have the pleasure to welcome you again and we stay at your entire disposal. Best regards,

disappointing

Customer review rating 3.0/5

M Business - 12/12/2021 Confirmed reviews ALL

The hotel looked pretty good at the pictures, the reality is slightly different . The whole building is quite old and requires some renovation. Breakfast wasn't very varied, kitchen service wasn't really customer focused and often failed to communicate in English.

not great housekeeping very hard to locate hotel

Customer review rating 3.5/5

Saharah Families - 08/12/2021 Confirmed reviews ALL

Uber driver drove around in circles trying to find the place, once we finally got to check in the front desk man was very nice :) I could not find a place to eat or figure out where i was lol not a gps friendly location House keeping was sub par

Dear Madam a., Thank you for taking the time to tell us about your experience at the Mgallery Nest Paris la Defense (Ex-Sofitel). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Tastevin Assistant Front Office Manager h0…
Customer review rating 2.0/5

Ajithran Couples - 07/12/2021 Confirmed reviews ALL

Very Bad experience..

Dear Ajithran A., Thank you for taking the time to tell us about your experience at the Mgallery Nest Paris la Defense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Would you be so kind to write back to me to get more details on how we can improve and what went wrong during your stay with us ? We appreciate your sharing your concerns, and I stay at your entière disposal. Sincerely, Margaux Mary Front office manager

The perfect weekend away

Customer review rating 5.0/5

Leila S. Friends - 30/11/2021 Confirmed reviews ALL

The hotel is super clean and the staff are really friendly (especially Jacqueline at reception was incredible), I couldn’t recommend it enough. Thank you for a memorable weekend!

Dear Lejla S., Thank you so much for your feedback. We are thrilled that you enjoyed your stay with us. Surely, I will pass on your comment to our team and Justine will be very happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Mary Front office manager

Excessive wait at the restaurant. Inaccurate invoice

Customer review rating 3.0/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

1.5h wait at the restaurant for a club sandwich. Problem with the invoice where they charged the breakfast while it was included in the package.

Dear Benoit R., Thank you for taking the time to tell us about your experience at the Mgallery Nest Paris la Defense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently working on your invoice and will resolve this matter today. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Front office manager

Hotel is well located for my requirements

Customer review rating 3.0/5

Maurice K. Business - 27/11/2021 Confirmed reviews ALL

My stay was brief and smooth except that on the evening of my arrival, the electricity supply to my room (119) went off and it took the maintenance man some time to fix it, thus delaying my dinner appointment.

Dear Maurice K., Thank you for taking the time to tell us about your experience at the Mgallery Nest Paris la Defense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Front office manager

Good stay

Customer review rating 4.0/5

Anonymous Business - 26/11/2021 Confirmed reviews ALL

Non eventful. Access to hotel by car is not easy, taxi had difficulties finding the hotel.

Dear Antoine d., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Mary front office manager

Fantastic place to stay in Paris la Defense - Perfect for Business travelers

TripAdvisor rating 5.0/5

ThierryVillardMr Business - 26/11/2021 TripAdvisor review

By far the best staff for a recently renovated hotel . Friendly service of a level of a 5 star Original rooms well equipped with the good level of amenities Great breakfast and good choice of menus in a COVID environment

Dear ThierryVillard, Thank you so much for your kind words. We are delighted that you enjoyed your stay with us and especially our quality of service. Rest assured that I will share your comment to our team with great pleasure. Thank you for your loyalty, we look forward to welcoming you for your next stays. Best regards,

Comfortable rooms

Customer review rating 4.0/5

Fadi N. Families - 25/11/2021 Confirmed reviews ALL

THe beds and pillows are very comfortable. Spacious rooms. High quality products in the breakfast.

Dear Fadi N., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. Thank you very much for your kind word,s we are delighted that you enjoyed your stay with us. If I may, for your bill the 70 € are not for the salad your wife had in our restaurant. The salad is 19€ and the coffee is 5€ and the rest you paid corresponds to the city taxes every guest has to pay (3.75 € per person per day). Do not hesitate to contact me if you need the invoice, I would be happy to send it to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Mary front office manager

Very good stay

Customer review rating 4.5/5

Jean Business - 24/11/2021 Confirmed reviews ALL

Very friendly and efficient staff at the reception and at the restaurant/breakfast. Very good food. Great location. Only one issue is no car park at the hotel and you have to park in a public car park which is very expensive.

Dear Jean D., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. We are very happy that you enjoyed your stay and that our team was friendly and efficient. Thank you again for sharing your experience, it is always a pleasure to welcome you. Sincerely, Margaux Mary Front office manager

Well located

Customer review rating 4.0/5

Justine Solo - 23/11/2021 Confirmed reviews ALL

Pleasant

Dear Justine Mercedes Ntolo E., Greetings from your Parisian Cocoon. Thank you so much for your kind words, we are so happy that you found your stay with us excellent. We look forward to welcoming you very soon. Sincerely, Margaux Mary Front office manager

Excellent hotel

Customer review rating 5.0/5

A Couples - 21/11/2021 Confirmed reviews ALL

Every time we come to Paris we stay here, beautiful hotel, comfortable and quiet area on the weekends.

Dear Jose S., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I hope that we will have the pleasure to welcome you again very soon. Sincerely, Margaux Mary Front office manager
Customer review rating 4.5/5

K. Business - 19/11/2021 Confirmed reviews ALL

Very welcoming place, clean and well located

Dear Joseph K., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. It is always a pleasure to receive positive feedback. We were delighted to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Front Office Manager

It’s alright

Customer review rating 3.0/5

Samuel Solo - 16/11/2021 Confirmed reviews ALL

The location is good you got the metro next to it Food is alright But it does have some things to be concern Room service (cleaning) do not understand the DO NOT DISTURB SIGN that will still open the door 3 times happen to me in my 6 day stay I told them not today and 25 min later comes and opens and the sign is still in the door Water is expensive 7 EUROS ? Like what ? Food is limited to a exact menu to 4 plates all week Drinks not all type So just be aware of these things

Dear Samuel I., Thank you for taking the time to tell us about your experience at the Mgallery Nest Paris la Defense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that our restaurant is open since November 15th with a wider range of choice during the evening. We hope we will ave the pleasure to show our new menu to you next time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaux Mary Front office manager

Well located

Customer review rating 4.5/5

F. Families - 16/11/2021 Confirmed reviews ALL

Nice stay

Dear Montaha F., We very much appreciate your comments regarding your stay at the Mgallery Nest Paris la Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to your next visit in your Parisian cocoon. Sincerely, Margaux Mary front office manager

best luxere hotel

TripAdvisor rating 5.0/5

758accor 30/07/2021 TripAdvisor review

Best rooms for Paris. Big rooms and luxery. resto/bar was closed. Luxery breakfast. minus: For car it is difficult to find the street (park and drop-on zone) . 1 hour driving arround the ringway of La Defence. You must taken the D9 road and go richt just underground. For parking You must Reserve Your place behoren because the have only 6 places. For train traveler good connection with Metro 1 .

Dear 758accor, We would like to sincerely thank you for your feedback. We are thrilled that you enjoyed your stay with us. We will not hesitate to share your comment with our team. We look forward to welcoming you again very soon. Best regards, Margaux Mary Front office manager

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