Aparthotel Adagio La Defense Esplanade 3 stars

Customer review rating 3.9/5 2,385 reviews
Aparthotel Adagio La Defense Esplanade
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Room 1

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Hotel extras

  • In the heart of La Défense

  • Near the shopping center Les 4 Temps & the U-Arena

  • Indoor private parking

  • Kids friendly

  • 24-hour reception

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutique GourmandePaying
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Football (Nearby)

Hotel location

Aparthotel Adagio La Defense Esplanade

35 Cours Michelet
La Défense 10
92060
paris la defense
france

Tel: +33147739090

Fax: (+33)1/47764436

Contact email

Check-in from 15h00

Check out up to 11h00

  • GRDE ARCHE LA DEFENSE PTE PARIS :  174 ARCHE LA DEFENSE

  • LA DEFENSE MUSEE D'ORSAY :  73 ARCHE LA DEFENSE

  • LA DEFENSE RUEIL MALMAISON :  158 GRANDE ARCHE

  • VINCENNES GRANDE ARCHE LIGNE 1 :  1 ESPLANAD DEFENSE

  • BOISSY ST GERMAIN :  A GRANDE ARCHE

  • By plane

    PARIS ORLY At 20km / 12.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25.01km / 15.54 miles

  • By helicopter

    Heliport de Paris At 12km / 7.5 miles

  • By train

    LA DEFENSE At 0.5km / 0.31 miles

  • By train

    SAINT LAZARE At 3.49km / 2.17 miles

GPS :48.887828, 2.248084

Our accommodations

Stay with 1 double sofa bed or 1 pull-out sofa bed.

Double Room for 2 people

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Studio for 3 people

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Studio for 4 people

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior large 1-bedroom apartment for 4 people

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our guest reviews for
Aparthotel Adagio La Defense Esplanade

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,385 reviews

tripadvisor

TripAdvisor Rating 3.5/5

324 reviews

Well located/ Good stay

Customer review rating 3.9/5

A. S. Business - 17/03/2020 Confirmed reviews ALL

The experience can be improved. I stayed in room no. 105. refrigerator & telephone was not working since Day-1 (04.03.20) when I arrived. I put complaint on 05.03.20 but only got resolved on 09.03.20. It is my suggestion that a room may be allotted after checking these things. Also, we had to leave early due to certain issues, so we asked for refund of the city tax which was paid in advance for 30 days. We have not recieved the same till date. It was 6 of us who stayed in different rooms & non has received the refund.

Dear S. A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la défense

Well located

Customer review rating 3.9/5

George T. Families - 29/02/2020 Confirmed reviews ALL

I find out after my staying at the hotel that Accor is rewarding its customers with 3000 reward points after 2 stays. The personnel didn’t mentioned nothing about it, though I booked 2 rooms for that period. The receptionists were very friendly, welcoming and very helpful, but didn’t mention anything about the program and that I should register to benefit the reward. That was a big disappointment regarding Accor policies towards their customers. I think the receptionists must be trained and provide information about the Accor rewarding programs. For sure I won’t recommend the Accor hotels to other people.

Dear GEORGE T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Basic hotel.

Customer review rating 3.9/5

Hanish Business - 15/02/2020 Confirmed reviews ALL

I stayed from 4-Feb till 9-Feb. The room allotted was very basic with no coffee maker, kettle, microwave, iron board. Though clean.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Well Located

Customer review rating 3.9/5

Dr. M. A. Couples - 09/02/2020 Confirmed reviews ALL

room is spacious, and clean. located very near metro station, and 10 minute walking distance to westfield mall. spent a week there. but no daily room cleaning until after 8 days .. fresh towels exchange free once then there is a charge after that. trash is carried out by you. other than that it was a pleasant stay.

Dear MICHAEL a., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Perfect Fit

Customer review rating 3.9/5

Tatiana M. Business - 07/02/2020 Confirmed reviews ALL

Veery cozy apartment perfect in terms of access to transportation: metro line 1 is just under the hotel and makes all the commute to Paris easy and safe Apartment was clean and practical - had all necessary amenities for a comfortable stay

Dear TATIANA M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Very impolite persons at reception the day I arrived at hotel ( around 2 PM on 24th of JAN a man & a woman)

Customer review rating 3.9/5

Kashefi Friends - 07/02/2020 Confirmed reviews ALL

We were two families traveling together my room was the same as I reserved bu t my friend's room was not the same as mine ( no sofa and the room decoration was not the same as advertised in internet ) and when my friend complained about it , the guy at reception answered very impolitely . Dish washer was inoperative , water from shower did not have a constant temperature , some times cold and some times hot , the tap at kitchen was loose and overall room was dirty .

Dear BAHRAM H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense
Customer review rating 3.9/5

Taiwo Business - 03/02/2020 Confirmed reviews ALL

Efficient service,

Dear TAI O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Comfortable stay

Customer review rating 3.9/5

Tamara M. M. Business - 31/01/2020 Confirmed reviews ALL

My stay was very comfortable and I have been enjoying staying in the Hotel. Hotel itself might not be 5* Hotel but the comfort I had and good bed made my stay a 5* stay. Will be coming back soon.

Dear TAMARA MANDIC M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Good location, just around the corner from entrance to subway

Customer review rating 3.9/5

Sergey Families - 20/01/2020 Confirmed reviews ALL

Not newly refirbished but still in good condition. Very good zoning inside the rooms which helps a lot while travelling in a pair or with childrem. Tiny cuisinette is extrimely well sized and funished with all parafernalia you may need with 1 handicup though. There was no corkscrew neither in the room nor in the hotel itself. This was rughter unpleasant and inconvenient to discover at 22.15. The rest was smooth and easy. Breackfast with sufficient variety of food to keep you satisfied for the rest of the morning.

Dear SERHII K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

It was ok

Customer review rating 3.9/5

Jeroen V. Business - 13/01/2020 Confirmed reviews ALL

This was in room 409: shower was the least experience, it has been a long time that I had a shower this bad. 1) The amount of water coming out was not great 2) temperature adjustment was difficult: even very very tiny move to left would have sudden increase of temperature that it would make it too hot I had chosen for Adagio as I have very good experience with the Adagio in Frankfurt (west end gate)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Good location which is close to Metro station

Customer review rating 3.9/5

Roger Families - 05/01/2020 Confirmed reviews ALL

Good to find a family room that can accommodate 4 people and close to a Metro station. The room has a kitchen that can enable cooking but the facilities are getting old. The shower has burst while using and we were changed to another similar room. We suggest to add a curtain near the bath to avoid water from getting out into the living room. Both exhausts in the bath room and toilet were not working to remove the steam and odour.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Another Disappointment

Customer review rating 3.9/5

Jimmy Families - 03/01/2020 Confirmed reviews ALL

This is the second time that the hotel disappoints me. I thought the last visit was a one off case, but the recent visit shows otherwise.

Dear ONG C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Very satisfying

Customer review rating 3.9/5

Mike D. Business - 30/12/2019 Confirmed reviews ALL

It was good to have so much additional space which was really appreciated by my wife who was left on her own during the day as I visited our AXA offices in Nanterre

Dear MIKE D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

better than expected for a service hotel at the price point

Customer review rating 3.9/5

Tess Families - 04/12/2019 Confirmed reviews ALL

the room was okay, shower was great. The downside is it is a bit of a long walk to public transport and during our stay the fire alarm kept getting triggered which is a bit annoying.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Terrible stay

Customer review rating 3.9/5

Vladimir T. Business - 01/12/2019 Confirmed reviews ALL

During my stay there was A LOT OF noise due to party in one of the neighbour rooms. There was music, loud speaking in the corridor till 7 in the morning when I was leaving hotel to go to the airport. I complained to reception several times and he said that he called the police but they never came. Hotel staff incapable to do anything.

Dear VLADIMIR T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Friendly staff and comfortable room.

Customer review rating 3.9/5

David Business - 01/12/2019 Confirmed reviews ALL

Good location, clean and friendly staff. Could do with some renovation in parts for normal wear and tear

Dear DAVID STEPHEN B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Disappointing experience - broken items in bath room and kitchen

Customer review rating 3.9/5

Dr. B. Business - 01/12/2019 Confirmed reviews ALL

The checkin was Ok, arriving in the room 202 showed that the kitchen was worn out by water damage, kitchen doors of the fridge were not attached and not matching the fridge itself. I found the room poorly lit, in the living room there was only one wall light. The worst was the shower, only the hand held shower worked , not the rain shower overhead. Asked if could be fixed, nothing happened. Bed OK, cleanliness OK, other facilities OK. Staff was friendly. Please make sure that these simple to fix things are fixed. That is why I am more dissatisfied than satisfied.

Dear {guest_first_name} B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Terrible experience

TripAdvisor rating 3.5/5

NorthStar21608475012 Solo travel - 27/11/2019 TripAdvisor review

There was a party/celebration in one of the rooms on my floor with lots of people in the corridors, loud music, etc. Despite complains to the reception nothing was done. Couldn't sleep all night. Receptionist called the police to calm down the people, but they never came.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Met expectations

Customer review rating 3.9/5

Robert B. Business - 24/11/2019 Confirmed reviews ALL

Difficulty in locating the hotel, directions not clear. Stay was good, breakfast OK.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Billing issue & Customer experience

Customer review rating 3.9/5

Vishal M. Business - 19/11/2019 Confirmed reviews ALL

Billing issue - First of all the hotel has deducted twice the amount (153*2) and they have blocked (150) charges. I was using my forex card and in total 456 euro was deducted. When I spoke to the receptionist, he was just arguing me and he said we follow the process. Worst customer experience - The receptionist (for your reference male black guy and nothing to do with his skin color) was not ready to hear me and he was very unprofessional. On the top he said to me that this is not India. I must admit that he was a racist who commented on me because of my skin color. This is the worst experience ever I had and will never visit to this hotel again in future.

Dear VISHAL m., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense
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