Aparthotel Adagio La Defense Esplanade 3 stars

Customer review rating (ALL Rating) 3.9/5 2,596 reviews

Aparthotel Adagio La Defense Esplanade
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+ 16 Services

Hotel extras

  • In the heart of La Défense

  • Near the shopping center Les 4 Temps & the U-Arena

  • Indoor private parking

  • Kids friendly

  • 24-hour reception

Hotel location

Aparthotel Adagio La Defense Esplanade

35 Cours Michelet
La Défense 10
92060 paris la defense
france

Fax: (+33)1/47764436

Check-in from 15h00

Check out up to 11h00

  • GRDE ARCHE LA DEFENSE PTE PARIS:  174 ARCHE LA DEFENSE

  • LA DEFENSE MUSEE D'ORSAY:  73 ARCHE LA DEFENSE

  • LA DEFENSE RUEIL MALMAISON:  158 GRANDE ARCHE

  • VINCENNES GRANDE ARCHE LIGNE 1:  1 ESPLANAD DEFENSE

  • BOISSY ST GERMAIN:  A GRANDE ARCHE

  • By plane

    PARIS ORLY At 20km / 12.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25.01km / 15.54 miles

  • By helicopter

    Heliport de Paris At 12km / 7.5 miles

  • By train

    LA DEFENSE At 0.5km / 0.31 miles

  • By train

    SAINT LAZARE At 3.49km / 2.17 miles

GPS:48.887828, 2.248084

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Stay with 1 double sofa bed or 1 pull-out sofa bed.

Our guest reviews for
Aparthotel Adagio La Defense Esplanade

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,596 reviews

TripAdvisor Rating 3.5/5

330 reviews

Disappointing

Customer review rating 2.0/5

Jacob T. Families - 25/12/2021 Confirmed reviews ALL

Room needs to be repainted, wallpaper needs to be renewed, stepping into the bath dangerous, shower water volume poor, mattress old and deformed, light above kitchen sink not working and reception personnel not helpful.

Dear Jacob, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT / Directeur

Bad experience for several reasons.

Customer review rating 1.0/5

M Solo - 20/11/2021 Confirmed reviews ALL

Between my room and the adjoining room, there was a locked door instead of a full wall, which made everything audible. The furniture was shabby. Main entrance was closed during the weekend and it was necessary to enter/exit via underground. One week after stay, I still have not received my deposit back.

Dear MARTINA, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT / Directeur

Good location and amenities

Customer review rating 4.0/5

Suresh Families - 09/11/2021 Confirmed reviews ALL

Everything was good, but few things could have been better There was lot of dust at some places, so needs better vaccum / cleaning. Also there were just 2 clothes hangers not enough to use...

Dear SURESH, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT / General Manager

Good location

Customer review rating 4.0/5

Sami S. Business - 06/11/2021 Confirmed reviews ALL

Basic comfortable hotel. Near to metro station.

Dear SAMI, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT / Directeur

Great location for a family visit in Paris

Customer review rating 3.5/5

Simon Families - 02/11/2021 Confirmed reviews ALL

The aparthotel has a very good location. It is very close to the metro and there are some restaurants in the same building as the hotel. The general area of La Défense feels safe, therefore I would recommend this hotel for a family visit with small children. Our apartment had a view of the Eifel Tower, which is an extra plus. All of the staff were also very friendly. On the downside, I would point out that the apartment is due for some renovation. A lot of the furniture seems old and worn out. Breakfast is good, but the selection is limited. The hotel offers free bag storage when you check out of the hotel, which is another plus. All in all it was a good and memorably experience staying at this hotel.

Dear SIMON, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT / General Manager

Needs upgrade

Customer review rating 2.0/5

Anonymous Families - 27/10/2021 Confirmed reviews ALL

Hotel and the room are in need of an upgrade - felt very old and worn - not comfortable Also the third sofa bed was not made up - we had to do the bedlinnen ourselves.

Dear STEPHANIE , Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murielle BONNOT / Directeur

Well located in La Défense, quiet room

Customer review rating 4.5/5

Anonymous Friends - 19/10/2021 Confirmed reviews ALL

Way to find the entrance of the hotel can be improved (more signal boards) Way to park the car near the hotel can be improved

Dear GAELLE , We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle BONNOT / General Manager

Good stay

Customer review rating 4.0/5

Daniel P. Business - 29/09/2020 Confirmed reviews ALL

Hotel has all you need. The only issue was not having breakfast items on time some times in spite of being requested.

Dear DANIEL P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Great Location

Customer review rating 5.0/5

Anonymous Business - 15/09/2020 Confirmed reviews ALL

Very well located, comfortable and well made room.

Dear PRAKASH K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la Défense

Well located/ Good stay

Customer review rating 4.0/5

A. S. Business - 17/03/2020 Confirmed reviews ALL

The experience can be improved. I stayed in room no. 105. refrigerator & telephone was not working since Day-1 (04.03.20) when I arrived. I put complaint on 05.03.20 but only got resolved on 09.03.20. It is my suggestion that a room may be allotted after checking these things. Also, we had to leave early due to certain issues, so we asked for refund of the city tax which was paid in advance for 30 days. We have not recieved the same till date. It was 6 of us who stayed in different rooms & non has received the refund.

Dear S. A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la défense

Well located

Customer review rating 3.0/5

George T. Families - 29/02/2020 Confirmed reviews ALL

I find out after my staying at the hotel that Accor is rewarding its customers with 3000 reward points after 2 stays. The personnel didn’t mentioned nothing about it, though I booked 2 rooms for that period. The receptionists were very friendly, welcoming and very helpful, but didn’t mention anything about the program and that I should register to benefit the reward. That was a big disappointment regarding Accor policies towards their customers. I think the receptionists must be trained and provide information about the Accor rewarding programs. For sure I won’t recommend the Accor hotels to other people.

Dear GEORGE T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Basic hotel.

Customer review rating 2.5/5

Hanish Business - 15/02/2020 Confirmed reviews ALL

I stayed from 4-Feb till 9-Feb. The room allotted was very basic with no coffee maker, kettle, microwave, iron board. Though clean.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Terrible experience

TripAdvisor rating 1.0/5

NorthStar21608475012 Solo travel - 27/11/2019 TripAdvisor review

There was a party/celebration in one of the rooms on my floor with lots of people in the corridors, loud music, etc. Despite complains to the reception nothing was done. Couldn't sleep all night. Receptionist called the police to calm down the people, but they never came.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade la Défense

Great location and a spacious apartment

TripAdvisor rating 4.0/5

JON O Couples - 31/05/2019 TripAdvisor review

If you are looking for a relaxing well appointed and spacious apartment in La Defense this is a great place to stay, welcoming staff clean and tidy with breakfast available if you don't feel like using the kitchen facilities in the apartment. Good location close to metro line 1 and the amenities around the Grande Arche.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense

Excellent for working

TripAdvisor rating 4.0/5

m0nicafuentes Business - 08/04/2019 TripAdvisor review

The ubication is very good near of all touristic places and in a zone were there are a lot of offices. Located a 1 block of the metro, very easy to move for the city. Approppriate services for a comfortable stay.

Dear IGuest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la défense

Room for four is too cramped.kitchen could be bigger. Washing machine should be provided in room.

TripAdvisor rating 3.0/5

brahmintraveltips Family - 21/07/2017 TripAdvisor review

Room small and cramped. Front office good depending on who is manning.washing machine not in each apartment is a problem. Location good. Signage could be bigger.welcome kit of tea and coffee. Powder and milk should be provided

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment. Please accept our sincere apologies. We hope to have the pleasure of seeing you again at the Adagio in Europe. Best regards, Alexandra Reynaud, General Manager

Just a good price

TripAdvisor rating 3.0/5

lucatB1359IV Business - 14/12/2016 TripAdvisor review

my last stay in this hotel was not good. Usually I book a studio but at this time I booked a room and I must say it is very minimal. Also I scored just arrived that the bathroom mirror was broken and the shower support was broken too. The next day they replaced the support but they put the mirror tape (dangerous). The breakfast is minimal, unpretentious but the person (only one) is very nice and helpful. The position is good, just near the Metro line 1 (Espanade de La Defense) not in the downtown but at La Defense.

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular the lack of quality of our welcome and services. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with my team in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again at the Adagio La Defense Esplanade. Best regards, Alexandra Reynaud, General Manager

Adagio La Defense

TripAdvisor rating 5.0/5

ApplebyFamily Family - 14/01/2016 TripAdvisor review

Very clean, quiet and spacious. Close to the metro and shops so ideal location. Pleasant safe area to walk around after dark and great to see the Eifel tower and Arc de Triomphe from close to the Adagio. Kitchen well equipped. Beds comfortable and bathroom perfect.

Dear Customer, The entire staff team at the Adagio La Defense Esplanade was delighted to read your comment. Your satisfaction is great motivation for us to maintain the quality of our service. We hope to have the pleasure of welcoming you again for your next stay at La Defense area where you can reach the great places of Paris by the metro line 1 at few step of the Aparthotel. From the Champs Elysees avenue, it should be taken 10 minutes. Looking forward to seeing you, Kind regards, Alexandra Reynaud, General Manager

Great choice

TripAdvisor rating 4.0/5

blitzen100 Family - 01/09/2015 TripAdvisor review

The location is in the business district which is quiet if you are looking for activity around you, for me this was a deliberate choice as my children could play outside in the evening. The location was in close proximity to a metro station which was convenient. Also the shopping mall with supermarket was within walking distance convenient if you are self catering. The apartment itself was in decent state although it did require some maintenance. The staff was very helpful and courteous and spoke reasonably good English.I would certainly recommend this aparthotel.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comments about Adagio La Defense Esplanade, which encourage us to maintain the quality of our welcome and services. We appreciate your recognition of our efforts to be attentive to your needs. We do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again at one of our Adagio aparthotels in Europe Best regards, Alexandra Reynaud, General Manager

good service but ...

TripAdvisor rating 3.0/5

Robert G Family - 07/08/2014 TripAdvisor review

We stayed for five days at the end of our two weeks holiday. The staff are helpful in finding best rooms that meets our needs. We had problems with one of the room, and had to change twice within 24 hours. The location is close to metro and RER stations and shopping centre but has limited choice for restaurants in the evening.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comments. We do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again at one of our Adagio aparthotels in Europe. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding to change twice within 24 hours, have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Looking forward to seeing you, Yours faithfully, Alexandra Reynaud, General Manager

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