Hotel and the room are in need of an upgrade - felt very old and worn - not comfortable Also the third sofa bed was not made up - we had to do the bedlinnen ourselves.

Way to find the entrance of the hotel can be improved (more signal boards) Way to park the car near the hotel can be improved

Hotel has all you need. The only issue was not having breakfast items on time some times in spite of being requested.

Very well located, comfortable and well made room.

The experience can be improved. I stayed in room no. 105. refrigerator & telephone was not working since Day-1 (04.03.20) when I arrived. I put complaint on 05.03.20 but only got resolved on 09.03.20. It is my suggestion that a room may be allotted after checking these things. Also, we had to leave early due to certain issues, so we asked for refund of the city tax which was paid in advance for 30 days. We have not recieved the same till date. It was 6 of us who stayed in different rooms & non has received the refund.

I find out after my staying at the hotel that Accor is rewarding its customers with 3000 reward points after 2 stays. The personnel didn’t mentioned nothing about it, though I booked 2 rooms for that period. The receptionists were very friendly, welcoming and very helpful, but didn’t mention anything about the program and that I should register to benefit the reward. That was a big disappointment regarding Accor policies towards their customers. I think the receptionists must be trained and provide information about the Accor rewarding programs. For sure I won’t recommend the Accor hotels to other people.

I stayed from 4-Feb till 9-Feb. The room allotted was very basic with no coffee maker, kettle, microwave, iron board. Though clean.

There was a party/celebration in one of the rooms on my floor with lots of people in the corridors, loud music, etc. Despite complains to the reception nothing was done. Couldn't sleep all night. Receptionist called the police to calm down the people, but they never came.

If you are looking for a relaxing well appointed and spacious apartment in La Defense this is a great place to stay, welcoming staff clean and tidy with breakfast available if you don't feel like using the kitchen facilities in the apartment. Good location close to metro line 1 and the amenities around the Grande Arche.

The ubication is very good near of all touristic places and in a zone were there are a lot of offices. Located a 1 block of the metro, very easy to move for the city. Approppriate services for a comfortable stay.

Room small and cramped. Front office good depending on who is manning.washing machine not in each apartment is a problem. Location good. Signage could be bigger.welcome kit of tea and coffee. Powder and milk should be provided

my last stay in this hotel was not good. Usually I book a studio but at this time I booked a room and I must say it is very minimal. Also I scored just arrived that the bathroom mirror was broken and the shower support was broken too. The next day they replaced the support but they put the mirror tape (dangerous). The breakfast is minimal, unpretentious but the person (only one) is very nice and helpful. The position is good, just near the Metro line 1 (Espanade de La Defense) not in the downtown but at La Defense.

Very clean, quiet and spacious. Close to the metro and shops so ideal location. Pleasant safe area to walk around after dark and great to see the Eifel tower and Arc de Triomphe from close to the Adagio. Kitchen well equipped. Beds comfortable and bathroom perfect.

The location is in the business district which is quiet if you are looking for activity around you, for me this was a deliberate choice as my children could play outside in the evening. The location was in close proximity to a metro station which was convenient. Also the shopping mall with supermarket was within walking distance convenient if you are self catering. The apartment itself was in decent state although it did require some maintenance. The staff was very helpful and courteous and spoke reasonably good English.I would certainly recommend this aparthotel.

We stayed for five days at the end of our two weeks holiday. The staff are helpful in finding best rooms that meets our needs. We had problems with one of the room, and had to change twice within 24 hours. The location is close to metro and RER stations and shopping centre but has limited choice for restaurants in the evening.